Günstige Flüge mit Lufthansa CityLine finden

Negativ: The flight was canceled and i never received any notification about it

Negativ: Disgusting food quality, Not enough food for everyone. Dated A380 equipment, no electrical out let's at seats, etc. Too many to list.

Negativ: Bus to plane was not great. Old plane and cramped

Negativ: There were no hot food for 8 hours flight.

Positiv: The flight was about 1/4 full, and people were allowed to spread out. This made me much more comfortable.

Negativ: Flight attendants were very inattentive. I tried pushing the call button for a snack to help with low blood sugar, but there was no response - ever. I went to the galley first, but the Attendant appeared to be on break, never looking up from her magazine. After about 15 minutes without an answer on the call button, I went back to the galley and asked if I could take some crackers which I saw back there. She yelled back in German that that’s what they were there for. (Sorry, didn’t know I could just wander into the galley and take what I wanted.). The flight attendants collected nothing garbage wise, except for the meal trays. I ended up with a small shopping sack full, which I left in the seat. I hope they picked it up before the next flight boarded, but - who knows?

Positiv: I got to destination

Negativ: Everything

Positiv: they put me on next day flight even though I was on time

Negativ: get me on my flight and not let me wait for 24 hours

Negativ: Check in was a nightmare due to staff.

Negativ: The seat didn’t recline and the entertainment didn’t work

Positiv: We got there safely.

Negativ: Arrived 3 hours before scheduled take off as requested. People at airport and crew seemed to be in slow motion. Took off 45 minutes late, missed my flight from FRA to PHL.

Positiv: Same

Negativ: Same

Negativ: Flight was several hours late, luggage lost

Negativ: Hour late departing and only loaded about 1/3 of the luggage and very poor communication about that problem

Negativ: Never happened! Plane took off without us due to delays at the airport

Positiv: Food was good

Negativ: None responsive entertainment, touch screen not working

Negativ: n/a

Negativ: delayed 24 hrs

Positiv: Flight was cancelled. Rebooked on two airlines. Had to retrieve bags because a lazy agent in Tampa did not would not book them all the way through. If it was because the use two non partner airlines they should have told us before hand.

Positiv: Generous with food and beverage

Negativ: Because the first leg of my flight was delayed, I had to spend an additional day in Frankfurt and my arrival time at home was pushed back by 24 hours. During the rebooking, processes were very slow and directions were not clear. Long lines to get hotel vouchers and had to wait about an hour to get m

Negativ: Will never fly United/Lufthansa again. A million issues. Delays, equipment issues, poor communication, etc. Trip that should have taken 9 hours door to door (Milan to Philadelphia) has taken 25hrs.

Negativ: None of the crew at the airport explained there would be a delay from Genoa to Munich nor was there an announcement made in the airport. Crew members of Lufthansa did not want to answer questions, find the answers, or inform us of what to do for connecting flights.

Negativ: We can't find our luggage. I am waiting in the Air port for longer hours just for finding the luggage. More over in Ethiopia the service was so poor. They don't know to do their works. I hope not to use this Air line again.

Negativ: No food served.

Positiv: Seat in the international leg was good for economy, much better than the international flight to Munich. For some inexplicable reason, I was singled out to weight my small carryon roller bag and told that I had to check it because it weighed more than 8kg. Other people were not singled out this way

Negativ: I should not have had to check my small roller bag.

Positiv: They changed my pre-selected seat with no good reason, and the gat staff were rode

Positiv: Nothing to like

Negativ: Delayed previous flight resulted in missing the connection

Positiv: The flight attendant was good looking.

Negativ: The flight departed late. The airline put all passengers (business class and economy class) in one shuttle - as a result, there was no priority boarding for business class as we were all released at the same time on the tarmac and we queued to get into our business seats. Once airborne, we were

Negativ: Almost missed my connecting flight; Lufthansa customer service is abysmal. They could have walked me (and others whose flights were boarding) to the head of the security line, but just shrugged.

Positiv: I never got to fly Lufthansa, because I missed a connecting flight, and they were unwilling to rebook me, at any price. They also canceled my return flight, because I was a no-show.

Negativ: My roundtrip was from Montreal to Leipzig via Frankfurt, but I had to come from Philadelphia to catch it. I missed the flight in PHL and called LH asking if I could fly from PHL to Frankfurt, paying difference and change fee, They refused.

Negativ: Everything could be improved. My hand luggage which I checked in came with top ripped. The movies are old. the system is all out dated.

Positiv: The seats are extremely uncomfortable, especially for overweight people. No, I am not overweight, I only weigh 80 lbs. but the one sitting next to me was and he was constantly bumping into me and my seat.

Negativ: We left 45 minutes later because of food shortage. The food was lousy. Someone in front of me was constantly coughing. You should have a special section for "fluffy" people with extra large seats and a section for those who are sick, otherwise don't let them fly.

Positiv: Nothing horrible connection. Horrible airlines, horrible staff, horrible airport

Negativ: Should have given enough time for connection which caused all the trouble