Günstige Flüge mit Loganair finden

Negativ: The flight was cancelled and we were asked to leave the departures lounge. There were no Logan Air ground staff actually working so we relied in the customer services desk at the airport to give us direction on what to do, and we were told that we would be eligible for compensation. I have now been told ( almost 2 months later) that the flight was only delayed and not cancelled so we are not getting a compensation payout to cover the huge additional cost I had to spend to fly another airline to get me to Aberdeen. Awful customer service, unreliable flights

Delayed

Negativ: We were delayed by over four hours due to weather but still the flight that was supposed to leave after us got out before because they were more concerned about getting that flight out on time than the 20 people who had been waiting for hours. We ultimately got out about six hours late.

Miserable

Positiv: The staff was reasonably pleasant

Negativ: The flight was four hours late. There were no announcements so passengers waited in a cold, damp terminal area where there was active construction. The peopeller plane was noisy and there was no storage. They had to check my small bag and then left it on the wet tarmac where my clothes were stained. FLybe is notoriously bad. They certainly lived up to their reputation

Arrived safely

Positiv: The light attended to help me with problems from prior flight

Negativ: The propeller plane is noisy and uncomfortable. But it made it to Stornoway. Strong crosswinds made it a tough landing. The pilots did a good job.

Verzögert

Negativ: Wir wurden wegen des Wetters um mehr als vier Stunden verzögert, aber immer noch der Flug, der nach dem Verlassen der Reise zurückfahren sollte, weil sie mehr daran interessiert waren, diesen Flug pünktlich zu verlassen als die 20 Personen, die stundenlang gewartet hatten. Wir sind schließlich etwa sechs Stunden zu spät gekommen.

Wir kamen sicher an

Positiv: Der Flugbedienstete der mir bei Problemen vor dem Flug half

Negativ: Das Propeller Flugzeug ist laut und ungemütlich. Aber es kam in Stornoway an. Starker Seitenwind machte es zu einer schweren Landung. Die Piloten haben eine gute Arbeit geleisten.

Miserabel

Positiv: Das Personal war einigermaßen angenehm

Negativ: Der Flug war vier Stunden zu spät. Es gab keine Durchsagen, so dass die Passagiere in einem kalten, feuchten Terminalbereich warteten, in dem aktiv gebaut wurde. Das Peopeller-Flugzeug war laut und es gab keine Lagerung. Sie mussten meine kleine Tasche überprüfen und sie dann auf dem nassen Asphalt liegen lassen, wo meine Kleidung gefleckt war. Flybe ist bekanntermaßen schlecht. Sie haben ihrem Ruf sicher gerecht werden können