|Top-Route||Granadilla de Abona Teneriffa Süd nach Manchester|
Positiv: Crew was attentive
Negativ: The seats are awfully tight and no padding The plane was delayed for almost 3 hours while we were on it because of some air conditioning issue
Negativ: Not much. Outside influences not under their control
Negativ: Everything is made easy....
Positiv: Simple checking with baggage etc
Negativ: More leg room
Negativ: It was freezing on the plane everyone had hoods up and coats on.
Positiv: Seats and legroom very good for a budget airline. Crew very good.
Negativ: Boarding in Naples was dire
Negativ: Seats don't recline
Positiv: Crew were good, no issues. Flight was prompt and easy.
Negativ: A few too many announcements and promotions for buying stuff on board.
Positiv: Comfortable flight
Negativ: Alanya airport puts you through security 3 times. If they want to do this at the gate including hand searching they need to employ more staff to speed up the process. Food and drink at the airport is expensive
Positiv: That it's over
Negativ: People had to go a long way to find space to stow their bags. No one was telling people to put small bags under their seats.
Negativ: Food options are very bad & there are no TVs on the plane but otherwise this was an excellent flight & a seamless holiday transfer from the moment that we arrived.
Positiv: Regular updates during flight. Food!
Positiv: Nice plane and well trained crew, will fly them again, without any doubt
Positiv: Boarding well organised, cfrew friendly.
Negativ: Announcements too frequent and very loud.
Negativ: Missed the need to add luggage to both inward and outbound journey, that got excessively charged on the way back. Have never had to select luggage allowances both ways, clearly we want to bring our luggage back! + why should it cost twice as much to add to the hold when paying at the airport, rip of
Positiv: Amazing customer service from the moment we arrived at the airport, throughout the checkin process and on the plane. Really extraordinarily amazing given that it was the Saturday of half-term. Cannot praise highly enough.
Negativ: I canot think of any single fault at all.
Positiv: Crew are always pleasant and know how to smile
Negativ: Air con started out super hot then went rather chilly!?
Positiv: Great boarding decent legroom
Negativ: Good all round - no entertainment but it’s short haul so expected
Good flight on an older plane
Positiv: This plane was alot older then other planes owned but the cabin was still new, legroom brill, clean cabin and excellent staff. We were kept fully informed of the extra safety procedures needed in regards to de-ice the plane before takeoff.
Negativ: Would have rathered a new plane, and to land ontime but only 20 mins late.
Positiv: Comfortable, quick flight to prague, even landed early! The cabin crew were efficent and the cabin was kept clean and tidy. Legroom is always better on Jet2
Negativ: Nothing to not like. Jet2 have good planes, excellent legroom and great staff.
Good flight, over the top cheer
Positiv: Cheap and easy.
Negativ: The announcements were a bit “organised tour” excitement which was odd. Also not allowed tablets during take off and landing which was a bit behind the ball compared to other carriers.
Positiv: Comfortable, friendly service on the plane.
Negativ: Connection issues from previous flight. Connecting ground staff didn't seem to have their game together. In all fairness, it was after midnight and I don't think it was connected to the Aegean airline. More like airport security.
Negativ: Could not check in online
Comfortable and on time
Positiv: Late at the airport but they managed to get us all through and boarded on time
Negativ: Too many steps especially at Birmingham
Positiv: Crew was good, boarding was good. On time.
Negativ: All food/drinks are chargeable, but they will not accept credit cards without a raise number on the front so I couldn't use my travel credit card and then I couldn't use my debit card because they said "often the debit card will not run through while in the air"...fortunately I had some Euros.
No frills but excellent
Positiv: The crew were helpful and friendly
Negativ: Nothing to report. Very efficient
One of the better DEEP DISCOUNT airlines
Positiv: Left on time. Arrived on time. Clean. Everything worked. Competent and friendly crew. Great price. Yes, we definitely would fly with Jet2 again.
Negativ: Really packed us in. Crew kept on offering items for sale. But, it is a deeep discount carrier so we were not surprised.
Not Jet2's fault blame the airports
Positiv: Good flight (when we eventually got airborne. Friendly cabin crew
Negativ: Last minute gate changes at Heraklion meant lots of confusion & frustration plus late departure. Edinburgh airport is a joke since its recent upgrades, plane sent to wrong bay caused delays getting off then baggage handlers are slow beyond useless, seem to think they are doing everyone a big favour & will do things when it suits them. No help or information from airport staff who promptly vanished at the 1st sign of trouble. Edinburgh airport really needs to have a long hard look at itself.
Positiv: Nice clean plane. Short flight good check in, comfortable seat. Nice staff
Negativ: No entertainment
Negativ: Timing and space
Not flying with Jet2.com again
Positiv: Crew were polite, better than on the outward flight from Paris CDG to Leeds, but seemed more interested in chatting to each other than to reassure passengers about the long delays. Once underway, the flight progressed well.
Negativ: When a 30 minute delay was announced (13.45 instead of 13.15), I was fairly philosophical. However, we didn't board until 13.45. Once settled in our seats, another 25 minutes went by when the plane did not move. No information's given. I asked a member of the cabin crew what was going on who said she didn't know anything. I then heard her ask (presumably the captain) on the intercom if he could make an announcement as 'passengers were enquiring' We were then informed that we would have a further delay of up to an hour. We eventually took off at 16.00, over two hours after scheduled time. Thank goodness, I had left plenty of time for my connecting train. I was equally unimpressed for different reasons with Jet2.com on the outward flight on 12 July. I will not be flying with them again.
Convenient flight spoilt by patronising and irritating announcements
Positiv: The convenience of the route
Negativ: The thumping 'music' as we boarded, the over-jolly announcements which treated the passengers as if they were all mentally deficient or poorly educated. The information they conveyed was clear and comprehensive and obviously, safety instructions are crucial, but the format and tone of delivery were so patronising I thought they were a parody. They also assumed everybody was coming back to the UK after their holiday - the flight had a good proportion of French passengers and some of us don't live in the UK. Make the announcements more neutral. I fly with a lot of no-frills lines, especially Ryanair and EasyJet as well as the larger carriers such as Air France, BA, SAS and Air Canada, but I have never come across such grating and irritating announcements. I will think twice before booking another flight with them rather than endure this again.
Positiv: I actually found the seat quite comfortable, compared with other low-cost airlines.
I was glad that i could take my hand luggage onto the plane, allowing me to exit without having to wait at the carousel.
There was plenty of space in the overhead locker.
I liked the sense of humour in the announcements - it proves that even serious things can be said in a pleasant manner
Great flight into Leeds
Positiv: Last minute booking from Alicante, amazing seat allocation and the flight arrived 35 minutes early.
Negativ: Shame Leeds wasn’t ready for us, took far too long to access the terminal and queue at passport control was a joke. Landed feeling great, now I’m ticked off.
Top dogs on short haul
Positiv: Another excellent flight on Jet2 , 35 minute delay but handled with such relaxed professionalism by the crew. Highley recommend *****
Positiv: excellent legroom
Smooth, On time, superb!
Negativ: Nothing. Superb flight.
Security at Belfast BFS chaotic. 50mins!
Positiv: On time.
Negativ: Charge to ensure you keep your free hand luggage in the cabin. Security delays at Belfast.
Great flight, lovely crew
Positiv: First holiday with Jet2 and really impressed. My only tip would be to book a meal, as pre-booked meals are served first and the non-booked sandwiches ran out by our row. Will fly with them again.
Flying in the 1990s
Positiv: Decent legroom
Negativ: Having to turn off electronic equipment for take off and 30 mins before landing. Ridiculous as all other airlines now agree this is pointless.
Switch off all electronics!
Positiv: Boarding was relatively painless. Although as always we seemed to end up in the crèche part of the cabin.
Negativ: Having to switch off all electronics while the seatbelt sign is on believe bags in the last century. Even a kindle! This is just ridiculous.
Positiv: New plane. Great legroom. Generous luggage allowance. Pleasant crew.
Great short haul flight
Positiv: - Boarding was quick and effortless - Customer service was excellent from both ground staff and in flight team - No niggly baggage rules - Fair prices for in flight meals and snacks A huge thank you to Jet2 for providing an excellent service at fair prices
Positiv: Short check in, good leg room in seats
Negativ: Overpriced food
Positiv: Delayed boarding, taking off, landing, and then getting from plane to gate
Positiv: Have drag A1 do great space, all in timd
Positiv: What a breath of fresh air. Simple no frills service but very friendly attentive staff. Can't quite say why but 100 times more pleasant than a Ryanair flight!
Positiv: Everything, staff the whole package faultless, well done !!!
Positiv: First time iv used jet2 and I will again
Positiv: Great flight, super low price. Overall great value. Also the cabin staff were great. The flight was quite empty so we had a bit of a blether
Negativ: Nothing was wrong with the flight, aircraft or service. Only one star for food cos I didn't order, and for entertainment as there was none. Wasn't expecting for £80
Negativ: temperature too cold on return flight from Faro, especially having been in hot weather for 16 days
Negativ: Delay due to incompetence at Venice airport
Positiv: Everything ran smoothly
Negativ: The constant talking on the overhead trying to sell something (food, donations, duty free) and then the stewardess didn't make it to the back to hand over landing cards.
Gets you there.
Positiv: - Flight was on time, yet they pad the timetable to make it difficult to be late. - Aircraft was relatively clean considering this was its 4th flight of the day, and the fact it's 29 years old. - More laid back then EZY and FR as they allow a reasonable turnaround time.
Negativ: - Seat assignments don't always make sense, we were split up even though there was an empty row behind us. - Shortly after takeoff passengers moved into the extra legroom seats without paying. - Constant attempt to sell things to you, scratch cards, overpriced drinks etc.
Positiv: On one of the busiest weekends for flying it was perfect..... the plane the staff and the flight
Negativ: The food was expensive and not great
Not budget at all
Positiv: Great service and food and smooth all the wsy
Negativ: BiokAggrevation beforehand trying to book guaranteed cabin baggage
Still on of the best low cost carriers
Positiv: Convenient flights. Friendly staff. Excellent price.
Negativ: Older aircraft means electronic devices can only be used while cruising. Long queue for bag drop due to many flights leaving at once.