Günstige Flüge mit BA CityFlyer finden

Positiv: Seat cramped for business

Negativ: Had to check prophylacticly my roller bag, even though flight wasn't full—

Positiv: The 'ease' of travelling with B. A., the efficiency of the staff and the comfortable seats in the plane all added to an enjoyable trip.

Positiv: Crew was nice, complimentary refreshments on board. Seat had spacious leg room.

Negativ: Flight was an hour delayed.

Positiv: The seating configuration. Complementary drinks.

Negativ: The chance to be able to volunteer the hand baggage in Dusseldorf airport the same as available in London Terminal 5. The plane is small and it is best to have it sent to the haul after clearing security. This was not offered at any stage at Dusseldorf.

Negativ: Delay of a half hour.

Positiv: Viel Beinraum!

Positiv: Flight and on board service was fine

Negativ: It is not acceptable when arriving at the recommended time, at a major airport, with a major airline, to find no desks open. We checked in online but our passes “could not be issued”. There were no self service terminals so we stood waiting an hour. Staff were sitting idly but not serving customers.

Negativ: All ok

Positiv: Staff very attentive and friendly

Negativ: Because some of the passengers had not booked in online they were selected to be admitted from fight if takeoff problems occurred. Apparently there was a problem due to high wind gusts in taking off from Florence but information was very minimal and not displayed to passengers. People should not be discriminated because they are unable to go online!

Short flight

Positiv: The crew is always incredible

Negativ: When you buy business you expect the quick boarding etc. Boarding group 1 and 2 together created a mess

Positiv: The crew were lovely and the seats comfy for the 2hr flight

Negativ: Having to board the plane in the pouring rain by running across the tarmac.

Good experience of a returning customer

Positiv: As someone who hadn’t flown with BA for a while, I certainly had positive experience with this flight. The staff was professional and the boarding/disembarking processes were smooth and quick.

Negativ: Need to work on punctuality. Would have been an excellent journey if it wasn’t for the delay.

Ohne Komplikationen

Positiv: Alles war pünktlich, Start und Landung, Sitze bequem, ausreichend Beinfreiheit, aufmerksame Crew, schnelle Gepäckaufgabe und Bereitstellung in Berlin

Negativ: Keine Beanstandungen

Nice and Easy

Positiv: Ease of boarding, staff was delightful, flight was early arrival, everything was super.

Negativ: We arrived with 3 hours before our flight, as recommend for International travel. But we were not allowed to check our bags until 9:50 AM. We waited on line for almost 2 hours! If we had been told of this restriction we could have gone to a lounge to relax. Instead we waited a long time on foot.

Positiv: Better than Ryanair/easyjet but then again. That’s nothing to write home about

Negativ: My flight was delayed for 2 hours. The plane was old dirty and stinky. I paid last minute for my flight so it was a lot more than usual so I feel ripped off because of the poor quality

How it used to be

Positiv: Leg room service and food all included and excellent

Negativ: Unable to get e tickets,so need to find somewhere local to print ticket within 24 hours of return

Negativ: No WiFi

CZ trip

Positiv: Timing and low cost for some flights

Negativ: High cost some flights makes planning challenging.

Frequent Flyer on Star Alliance

Positiv: Aircraft was excellent LCY is very convenient Price was very competitive for most trips

Negativ: BA is BA, Better than low cost guys but not LH Sometimes prices are high, with coach being higher than Club.

Negativ: Flight was fine LCY Worked very well. You are BA I DO NOT WANT TO BE NICKLE AND DIMED TO TAKE LUGGAGE. Yare not Ryan Air. If there is a charge make it clear when I buy the ticket. I do not expect to have to tell BA to grow up.