Finde günstige Flüge nach Seoul

Positiv: "Yes the airline co-operating so nice and staff were helpful. The seat was so comfortable."

Positiv: "I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm."
Negativ: "Communication"

Negativ: "Better food"

Negativ: "The Entertainment screen could have been larger."

Positiv: "Seat super comfy"
Negativ: "All okay"

Negativ: "Good space with large seats. Good food and service."

Positiv: "The crew was super friendly."

Positiv: "We were seated together as a family even though we were not able to reserved any seat"
Negativ: "Food could be better. Especially the easily digestible meal. It was mostly mush so it's more easily chew meal"

Positiv: "The crew"
Negativ: "The foods could be better not up to the standard of EVA air on economy class"

Positiv: "The crew was very friendly and cheerful. The beverage selection was very good and the food was decent. The on board entertainment is some of the best around. The boarding efficiency of JAL is the best I have seen."

Positiv: "Sky Time drink was interesting. Flight was on time."
Negativ: "More leg room. Better information on what is included as far as meals / drinks."

Positiv: "The flight crew"
Negativ: "More space"

Positiv: "Spacious leg room"
Negativ: "Toilets can be cleaner . And food could be tastier with 2 choices ."

Positiv: "The food the service and the staff"

Positiv: "Excellent service. Flight attendants had high standered. Clean, comfortable and very efficient boarding process. Loved it."
Negativ: "Nothing."

Positiv: "Very nice flight attendants providing perfect service. Very nice food, exceptional for economy class. Huge leg room and wide seats (only 8 seats per row in a B777, other airlines usually have 9 or even 10 seat per row, this parity to some eco plus seats) Good entertaining system with good choice of new movies."
Negativ: "The boarding process was a bit unfortunate. But this might have something to do with Oneworld and not only JAL. Sapphire and Ruby members board at the same time, making the boarding process a bit crowded for a elite member. But apart from that he boarding was well organized."

Positiv: "The window shades were so cool. Seat was small but fairly comfortable and I like the foot rest."
Negativ: "No vegetarian options on the main meal menu"

Negativ: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"

Positiv: "Very efficient getting the plane loaded trying to beat a Typhoon approaching. immediately compensated passengers after a couple of delays. excellent service."

Positiv: "Super! Arrived 45 minutes early. Will definitely fly JAL again. I went baller and took business class. Ballerness is unstoppable, unsurpassed"

Positiv: "Great service Timely departure and arrival. JAL is really punctual"

Positiv: "Thier food tasted excellent!"
Negativ: "Wish there was a vegetarian option too."

Positiv: "Everything was great except for how warm it was. It may be seasonal?"
Negativ: "There weren’t any personal vents on the 777 going to or coming back from Japan. Otherwise it was a perfectly fine flight. I just don’t do well when it’s too warm as it make me feel sick."

Positiv: "Super cheap roundtrip flight. Reliable airline. Flight even came with a meal both ways. Kind staff. Good service."

Positiv: "The Flight staff are very professional. The food and service were excellent."
Negativ: "The only downside was the long layover (7.5 hrs) in Narita airport."

Positiv: "Best customer service"

Positiv: "Ms Yoshinaga went out of her way to make sure everything was smooth for my experience."

Positiv: "Discipline and friendly tone of stewardesses... seats perfectably comfortable... organized and well done!!! I will fly japan airlines every time I fly in the future!"
Negativ: "My wife did not particularly like your choices of breakfast... she just did not understand the food"

Positiv: "The Economy class seats had a lot of room - which is unusual for tall people ;-)"

Positiv: "Food is better than most other airlines. Seamless check in and boarding"
Negativ: "Seating space is quite cramped"

Positiv: "service was excellent. Seating was OK in spite of it being economy."
Negativ: "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."

Positiv: "Can use wifi with free"

Positiv: "Economy seating the best in the business."
Negativ: "Old movies"

Negativ: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."

Positiv: "Let's face it - flying b-class is pretty awesome, so for $3300, it was really great. Loved the food selections, though I did feel the food was a little on the heavy side. I had the Japanese fare, which was lighter, but a little more salted than what I prefer - but over all very good. Service was amazing - the crew is super-nice. The plane, a massive 787 jet, absorbed the turbulence like it was nothing. It was like riding in one of those Cadillacs from the 1970's. The lavatories were big enough that I could actually stand up straight (and I'm 6'0"). The seats were pretty good as well - they had a feature for extension of the seating surface to allow for more thigh support (which I love) as well as great lumbar support. the movie selection was OK - neither great nor bad, and I ended up watching 4 movies during the flight anyway. ;)"
Negativ: "I preface this section by saying that I'm being very nit-picky here - there's not much I can really say, except that the seats, while they will recline to a flat surface, which is great for dozing off, they are angled about 15 degrees so you're constantly sliding down them in that position. Also, there could be more support for your head in the reclined position - I had to futz with pillows and a blanket to get that comfortable. However, the reclined position was the most comfortable, and I could get it so that I was sufficiently reclined with my legs extended and horizontal, while laying back without sliding down. This was sufficient for resting. I'm only mentioning this because I flew a business class flight on Delta in 2015 which had ridiculously amazing seats that reclined all the way flat and horizontal. On the 9-11 hour flight from Tokyo back to San Diego, which will take place mainly at night, this would be a very useful feature."

Positiv: "Everyone is polite, helpful, and the flight was quite pleasant."
Negativ: "Website is difficult and it's impossible to get seated in advance next to traveling companions if they're booked separately. That was quite frustrating"

Positiv: "Once again the service from the flight attendants was perfect."

Positiv: "Ich habe den Flug sehr genossen. Die Filmauswahl war hervorragend, das Personal sehr freundlich, und das Essen geniessbar."

Positiv: "Everything was perfect! Thank you for a great experience!"

Positiv: "I am all right for travelling by Japan airlines this trips to Taipei. My hometown."

Positiv: "Nothing I like , when u buy the ticket they're so nice , but after paid they're very bad, never take care of you, u ask them some help, they're can't"
Negativ: "They every bad customer service, I never seen before"

Positiv: "JAL has customer service that no other airline comes close to."
Negativ: "Nothing, JAL is perfect. I mean it"

Positiv: "The flight's timing and airports are perfect for a short weekend getaway between Seoul and Tokyo. JAL service is also perfect!"
Negativ: "nothing"

Positiv: "Nothing"
Negativ: "Flight was diverted to another airport and when we finally got to Tokyo, the next flight's gate had closed even though it didn't leave for another two hours. We had to wait in a huge line to get rebooked and it was clear the Japan Airlines employees did not know what they were doing. Put me on a flight next day and couldn't even provide hotels for us (gave us $100 to find our own which was near impossible at that time). I had to sleep in a sleeping bag in the airport overnight by myself."

Positiv: "The seat have enough legs room,I'm 181cm usually feel uncomfortable when I take airplane to somewhere, however Japan Airline offer really good service and comfortable seat."

Positiv: "I liked everything about the flight service and attendants. The attendants were always respectful and smiling...."

Positiv: "Service was exceptional and good was good. Everything was to my expectations and would certainly use Japan Airlines again"

Negativ: "Boarding was actually good. It was checking your luggages in and getting your boarding passes which was POOR. Passengers on International flights going out of the Philippines are advised be at the airport at least 3 hours before scheduled flight. Well, the JAL check-in counter opened at 650AM for the 950AM flight (exactly 3 hours before the scheduled flight), with maybe some 50 people already in line. With most passengers coming far from the airport, it will be very very helpful if the counter, even at least one counter, would open earlier, so that passengers who came in early could check in early and wait comfortably in the departure area."

Positiv: "It was a good price. I always like JAL flights that provide much better service than American companies. The Japanese staff are EXCELLENT! My flight was delayed from Montreal, but when I arrived Chicago, the JAL crew was waiting to take me to the next terminal!! (This never happens for American airline companies!!)"
Negativ: "The food is getting terrible. They had better food a year ago."

Positiv: "crewe were excellent"
Negativ: "nothing !"

Positiv: "The crew was really nice, as you can expect from a Japanese company. Super helpful and smiling. The food was also very good."
Negativ: "The space is really tiny. The screen also tiny."

Positiv: "Well maintained plane, nice staff and over very comfortable."
Negativ: "The wifi worked only 1 hr of the 3 hrs I bought"

Positiv: "Always excellent Japanese service."
Negativ: "No entertainment system, only one channel for everyone in the middle of the airplane like in the 80's. No reclining seats, sit straight only, but decent leg room, unless you are taller than 6ft."

Positiv: "ANA flights are always well run and good enough."
Negativ: "Their iphone applications could be smoother and more functional."

Positiv: "Almost everything"
Negativ: "Slightly delayed"

Positiv: "Wow! That sums it up. Premium coach was like first class on some other airlines. This is by far the best airline I've ever flown."
Negativ: "The website doesn't work very well. It's also difficult to navigate."

Positiv: "Very friendly and caring"
Negativ: "i can not think of anything. Great crew Great experience"

Positiv: "Flugpersonal sehr aufmerksam, 2 Gepäckstücke à 23 kg kostenlos, alkoholfreie Getränke kostenlos, WLAN"
Negativ: "kein Essen, keine individuelle Bordunterhaltung, harte Sitze"

Positiv: "Flug bringt dich auf Kurzstrecke von A nach B. Aber ohne Komfort. Crew sehr freundlich aber außer kostenlosen Getränken (alkoholfrei) gibt kaum etwas. WLAN vorhanden. Für 3 Stunden akzeptabel."
Negativ: "Keine Bordunterhaltung, Essen aus der Bentobox nur gegen Bezahlung. Sitze sehr hart und geringe Sitzfläche/Sitzabstand."

Positiv: "gutes essen"
Negativ: "zu wenig wasser etwas kleiner bildschirm"

Negativ: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."

Positiv: "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
Negativ: "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."

Positiv: "The cabin crew was great in services"
Negativ: "Priority not thought"

Positiv: "Crew tried to be friendly"
Negativ: "Slow to depart after boarding on time, with an eventual delay of 1 hour (deplaning was extremely slow) before we reached the baggage claim area. The wait for baggage took another half hour"

Positiv: "I enjoy ANA and choose to fly with them, normally a good flight"
Negativ: "All our issues were another passenger, not ANA’s fault"

Positiv: "Everything about this airline made my flight pleasant. The staff were polite and accommodating"

Positiv: "The staff are so friendly and helpful. The seats in premium economy are perfect for long flights and the food was great."
Negativ: "Nothing bad"

Positiv: "Food and services were great"
Negativ: "There were not a lot of selections on the TV."

Positiv: "The in-flight entertainment is fantastic, always loaded with new movies to watch. The same free drinks (beer/wine/etc)"
Negativ: "The boarding was terrible. They called for groups, asked everyone to form 2 lines, but after the lines were formed, closed one boarding lane. Some people were late to board for first-class, causing even more boarding delay and chaos. There were 5 crew at the boarding gate just standing and watching. I selected a seat closer to the rear of the cabin, which received much worse attention than any other flight with ANA. I didn't get asked for a drink until very late, and the second time around there were almost no drink selections available. My seat was also broken and would not recline. Aside from the actual airline, the passengers in the rear were very inconsiderate. There was a big family with several children running around/crying/playing with seat-back trays the entire 11+ hour flight. Again, this is not entirely the fault of the airline, but it was a discomfort."

Positiv: "Das Personal war sehr höflich und aufmerksam. Pünktliche Abwicklung. Neues Flugzeug (Boeing 787 Dreamliner). premium Eco hat echten Mehrwert (breite Sitze mit Beinauflagen, Champagner)"
Negativ: "Relativ viele Durchsagen"

Positiv: "Flight was fine"
Negativ: "I asked for a small water bottle (early flight from Tokyo to Jkt they gave a small water bottle) and it seems they mase a big deal to give me one and I traveled with my 2,5 yo and I tried to keep her hydrate since she has problem with dryness ans her skin"

Positiv: "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
Negativ: "The seats are kind of flat."

Positiv: "Good service"
Negativ: "baggage was broken."

Positiv: "Food & Entertainment"

Positiv: "Friendly staff and great food. Cabin was spacious even for Economy."

Positiv: "I loved flying Ana. I cannot stress enough how exemplary the service was and the overall comfort/experience was one of the best I've had. I am looking forward to flying with them again next year when I return to Japan."

Positiv: "Great service"
Negativ: "Interior show signs of aging"

Positiv: "Good food and onboard service."
Negativ: "Plane was delayed and I missed my connection. Once airborne the flight took forever."

Positiv: "Sleeper seats, food and service"

Positiv: "The service and the seats"

Positiv: "Food, crew, and entertainment were great. They give you snacks and drinks right away."
Negativ: "Elbow room is tight so pray you don't sit next to someone on the larger side. And the seats and tables look well used."

Positiv: "The stewardesses were always smiling and very engaging!"

Positiv: "The flight crew was definitely the best part of the flight! Not only did it seem that all the flight attendants were highly attractive - but, they were also extremely attentive throughout the flight AND they did it with enthusiasm & smiles! What a remarkable group of service professionals!"

Positiv: "Excellent service!"

Positiv: "The Star Wars theme was unexpected, and fun. The food was great, fresh, as always on ANA."

Positiv: "Great service, excellent and curteous. Clean cabin"
Negativ: "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay."

Negativ: "Very hard landing."

Positiv: "The most comfortable economy flight I have experienced so far. The service, food and entertainment options were all excellent. Definitely looking forward to our return flight back to YVR!"

Negativ: "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."

Positiv: "ANA is always prompt, even when there are delays. The flight attendants are always kind and polite."
Negativ: "Today's flight was delayed and set back arrival by twenty minutes."

Positiv: "I love the food and the girls was fantastic"
Negativ: "Nothing"

Negativ: "It was very warm on the plane."

Positiv: "Excellent service"
Negativ: "N/a"

Positiv: "My Marine son and I traveled ANA from Okinawa to Hiroshima. We had to be bussed out to our plane but it was so worth it because we were on a Star Wars plane."
Negativ: "My son and I had made separate reservations and they lost his. however he was able to get on the flight and they sat us together."

Positiv: "As always, the Japanese customer service is wonderful - I have no complaints in that department!"
Negativ: "The boarding process is pretty annoying....they do not board until minutes before the flight time and we still had to take a bus to the actual plane. We took off late (which, personally, at this point, I had just been on a 14 hour flight plus the 2 hours layover) - a delay just added to the exhaustion. Also, the plane was very old and very hot...even though it was only a one hour flight, it was very uncomfortable and outdated."

Positiv: "Crew sehr freundlich, Essen phänomenal gut und Entertainment-System hatte gute, aktuelle Filme parat."

Positiv: "Nothing really major to complain about but nothing that went the extra mile..."
Negativ: "The food was sub par.... And the service was very minimal. I felt that there were too few flight attendants for the large capacity of the Triple 7."

Positiv: "Comfortable flight and cabin crew were very good"

Positiv: "n/a"
Negativ: "The captain failed to update the passengers and crew of significant change in flight path and delay. The flight flew off course for almost 30 minutes, while the flight attendants required everyone to remain seated due to supposed turbulence. We felt no turbulence for almost 25 mins. No update was given to passengers while we flew far off course. I motioned to the flight attendant, who was seated due to turbulence warning, to ask why we were off-course, but she could not get up. Many passengers were pointing to the flight path animation, to point out that we were flying straight north, instead of southeast. The flight attendant then called the captain for an update, and then the captain finally made an announcement about weather delays around shanghai."

Positiv: "Comfortable seats. Amazing crew."
Negativ: "I think everything was upto the mark."

Negativ: "Bei fast 7 Stunden Flug 1x Getränkrunde zum Abflug und 1 x zum Frühstück Morgens. Dazwischen habe ich kein Personal gesehen... dafür auf dem Monitor ständig „drink plenty of water during flight“"

Positiv: "Not much"
Negativ: "Costumer service"

Negativ: "On-Line Check in bietet keine ordentliche Auswahl an verfügbaren Sitzplätzen. Nach online Buchung stellt Emirates keine Platzwahl zur Verfügung. (Hohe Zusatzkosten)"

Positiv: "Yes"
Negativ: "No comment"

Negativ: "Gepäckausgabe in München. Langsam wie immer"

Negativ: "Gepäckausgabe in München. Langsam wie immer."

Negativ: "Zugewiesenen Plätze wurden ohne Info einfach geändert trotz zwei Kleinkindern Bordpersonal überwiegend unfreundlich Verpflegung lies zu wünschen übrig"

Negativ: "Delayed flight and the procedures took very long."

Positiv: "It was comfortable flight and most importantly, our family was finally seated together in our last flight EK 420. The crew were attentive to us."
Negativ: "The entertainment shows could be better as it was limited"

Positiv: "Sitzabstand. Moderne Maschine"
Negativ: "Essen schmeckte nicht Boarding"

Positiv: "Alles nur pefekt."
Negativ: "Nichts alles super"

Positiv: "Alles"
Negativ: "Nichts alles super"

Positiv: "Not really Seat cushion hard ."
Negativ: "Boarding disorganised..little management of the process"

Negativ: "Inkompetenter Stewart"

Positiv: "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
Negativ: "They ran out of options on the food and considering it wasn't a full flight that surprised me."

Negativ: "Lap dances. Strippers. Cabin crew in miniskirts snd high heels."

Positiv: "Staff, food and service Dubai to Islamabad"
Negativ: "Arrogant staff on Houston to Dibai"

Positiv: "Sehr freundliches Personal und sehr Service orientiert."
Negativ: "Cursor des Bildschirms war sehr ungenau. 5 Minuten bis der richtige Film gewählt werden konnte. Software am Bildschirm sehr langsam. Das gewünschte Beef war für viele Gäste aus."

Negativ: "- Mitte Flug Service Knopf gedrückt. Licht war bis Ende des Fluges an. Niemand kam - starke Zugluft"

Negativ: "Emirates didn't allow me to get onto the plane with my 7 lb carry on because of weight issues in the plane. After bargaining few minutes, they were not convinced and only let me get onto the plane with my backpack."

Positiv: "Personal ist bemüht die alten Emirates werte zu erhalten. Sehr nett und freundlich."
Negativ: "Keine warmen Tücher mehr. Nur noch selten Getränke Service Essen schlechter als vorher. Keine kleine Flasche Wein mehr. Nur noch Plastik Becher. Man spart wo es geht. ABER DER KUNDE MERKT ES!"

Positiv: "Erster Flug in neuer 777. tolle Unterhaltung mit neuesten Filmen."
Negativ: "Das Essen war leider nur mäßig"

Positiv: "I had a trouble because of crazy guy who sat behind of my seat. But crews didn't try to solve that problem actively. So, I will complaint about the attitudes of crews tomorrow morning."
Negativ: "Crews attitude for the problems because of crazy guy of the flight. That was very passive responce. I was very embarrassed and frustrated. Why didn't the crews control and solve that kinds of problem? I don't understand. The crazy guy hits my seat about 4 to 5 times strongly."

Positiv: "perfekt"
Negativ: "s"

Positiv: "Brilliant service from start to finish"
Negativ: "Nothing"

Positiv: "Das Personal war sehr nett und hat mir bei jeder Frage höflich zur Seite gestanden"
Negativ: "Leider war die Luftdüse meines Hintermannes auf mich gerichtet und er hat nicht auf mich reagiert, kann die Airline aber nichts für"

Positiv: "Das Check In und das Flugpersonal war super freundlich und hilfsbereit."
Negativ: "Es war gut, es war aber auch nur ein 1 stündiger Flug. Da erwarte ich nicht so viel."

Negativ: "Needs to be a bigger plane for such a long trip. Crew seemed like they weren't happy to be on the flight. One bathroom was out of commission for our 14 hour flight and limited our section of the plane to one bathroom. The remaining bathroom was very dirty and lacked supplies. When I asked for some help to have it cleaned, the attendant told me she would have to lock it down but there was already a big line of people waiting to use it. Disappointed in this flight because it was so long with limited facilities. Enjoyed other times I had used Emirates but not this time."

Positiv: "Das Bordpersonal war sehr aufmerksam. Während des gesamten Fluges wurden für uns Getränke in den Kühlschrank gestellt. Vielen Dank auch insbesondere an Jeniffer und Lilli, die unseren Flug auf einer Polaroid-Foto festgehalten haben."
Negativ: "Der Stecker unseres inflight Entertainments hatte einen Wackelkontakt. Auf Nachfrage knnten wir unseren Platz aber problemlos wechseln, dann funktionierte alles."

Positiv: "Flug war von Anfang bis Landung super!"
Negativ: ".... Aber die Gepäckausgabe in Düsseldorf dauerte mal wieder ewig Haben fast eine Stunde am Karussell gewartet...."

Positiv: "Top Flug mit sehr hohem Komfort."
Negativ: "Auch hier kann ich kein schlechtes Wort verlieren."

Negativ: "Boarding: by bus at BKK on a Boeing 777, not as expected with emirates, gate was set as “G1A”, we read this as Gate 1A, but needed to run from A1 all the way to G1, got late on the bus. Food: Chicken with peppers average, no good taste Drinks: had to broken cups, one on the top (changed that), one at the bottom with a hole in it. Red wine spilled all over my trousers and pullover. Shit happens, but (a) what about the quality of the goods and (b) how does the crew handle this? Crew/Service: Generally friendly, but the guy who served the red wine had no clue how to handle this: 1. Red wine on cloth is bad to clean 2. After I complained about a possible problem with cleaning and the possibility that the stain would stay, no reaction, only sortiere and the Recommendation from him was to use soda water which was actually not at hand and took him more then 10min to bring it. 3. I requested for the supervisor. She was very friendly and took my email address to write a report on this. I am now waiting for reaction and possible refund for cleaning or more. Another drink was offered but that was all until now. So I am curious about the reaction from Emirates. Overall it seemed like Emirates has a bad standing in BKK: - Bus boarding on B777 - No clear information about gate - Bad quality of material (cups) - For Emirates under average food quality Additional remark: The following connection flight from DXB to DUS, was very good, overall quality as expected from Emirates, food and staff was very good. So the above review from BKK -> DXB might have been an exception."

Positiv: "Das Flugpersonal war ausgesprochen nett, das Essen war sehr gut"

Positiv: "Es war einfach alles perfekt"

Positiv: "Der Flug ist zwar verspätet gestartet, aber die Piloten haben die Verspätung fast wieder rausgeholt. Das Essen war genial und vor allem Metallbesteck in der Economy, wo es sonst nur Plastik gibt. Dazu eine gute Getränkeauswahl. Der Rotwein war sehr lecker."

Positiv: "The flight was quiet."
Negativ: "Service is extremely slow."

Positiv: "komfortabel, gute unterhaltung, problemloses boarding, angenehmer flug."
Negativ: "schwacher service"

Positiv: "Pünktlicher Start und aufmerksame Flugbegleiter besonders mit unserem 6 Monate alten Sohn sehr bemüht. Top Entertainement-Angebot."
Negativ: "Das Essen war auf dem Hinflug besser, Schade, dass es keinen separaten Krabbelbereich für Baby existiert."

Positiv: "Der service war unterdurchschnittlich. Von ham nach dxb (6 h flug) kam nach über 2 h das erste mal service. Insgesamt kam er nur 2x. ich habe bei emirates viel mehr erwartet."

Positiv: "reichliche auswahl"
Negativ: "touchscreen teilweise nicht funktioniert"

Positiv: "Emirates is the best Airline"
Negativ: "Everything"

Positiv: "The relaxed environment and the crew are amazing"
Negativ: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"

Positiv: "W"
Negativ: "Wir wurden irgendwo auf dem Flugplatz geparkt und mussten ca. 20min. mit dem Bus zu unserer Abflughalle fahren. Dort hatten wir grosse Mühe, unser Gate zu finden."

Positiv: "Hat alles hervorragend geklappt."

Positiv: "Good leg-room."
Negativ: "Crew do not seem to be attentive."

Positiv: "--------------------"
Negativ: "Es ist uns nicht erklärbar, wie eine solche Airline ein solch schlechte Organisation bei Unregelmäßigkeiten hat!"

Positiv: "-------------"
Negativ: "Leider wurde unser Flug nach Kuwait umgeleitet. Dadurch wurde der Anschlussflug nach BKK verpasst. Was wir dann erlebten war einfach nur katastrophal! Es hat mehr wie 12 Stunden und vielen Fehlinformationen gedauert, bis wir über unseren Weiterflug informiert wurden! Bei Problemen ist die Staff endlos überfordert"

Positiv: "Professionalism of flight crew. Movie & entertainment selection. Overall cleanliness of aircraft."
Negativ: "Ground crew was not well organized. Lacked attention and professionalism. Bad way to start a flight."

Positiv: "Freundliches Bodenpersonal, freundliche Stewardessen die sehr zuvorkommend sind"

"Unterhaltung könnte besser sein"

Positiv: "Hallo ich habe bezahl über meine Kreditkarte Flugticket trsbzon München leider haben sie geld genommen aber nicht bestätigt über Email oder SMS weil sie mich immer geschreiben das ist mit die Karte Problem also hab das wegen andere flug gebucht möchte die geld zurück danke für Bearbeitung soyygit iveta.."
Negativ: "Bestätigung fehlen"

Positiv: "The crew was very helpful even though English is not their first language."
Negativ: "Maybe the food expections."

Positiv: "The flight attendants were kind"
Negativ: "The airplane was old and the seats were a little dirty"

Positiv: "Nette Crew, gutes Essen"

Positiv: "THY has premum service compared to the other flight companies"
Negativ: "Bording at Atataturk airport was only weak point. It was directed by boarding assistants to leave our seating places at our gate and they performed additional passport and boarding pass control. We stayed in line for 20 minutes and after that it was allowed to take our seat at gate again."

Positiv: "Cabin cree was helpful"
Negativ: "Boarding need to be in order with back boarded first followed by front. Painful boarding at Houston and Istanbul both."

Positiv: "Flight was on time"
Negativ: "Better food, vegetarian options, cooler temperature on board, flight attendants available when call light rings"

Negativ: "1 hour delay due to weather"

Negativ: "The best Airlines All things werde perfekt."

Negativ: "Nothings."

Positiv: "Sitzabstand in der Economy ist gut. Essen ist gut. Sehr schönes Holzspielzeug für die Kleinen. Staralliance Lounge (wenn man Zugang hat) macht die Reise nach Istanbul wert."
Negativ: "Ätzende 5 Stunden Aufenthalt im Flughafen Istanbul... Nix zu tun, nichts zu sehen. Kein Spielplatz für Kinder (ausser in der Gold-Class Lounge). Boarding auf dem Rollfeld und über die Treppe sollte bei Linienfliegern nicht sein. Häufige mutwillige Zerstörung meiner Rimowa Aluminumkoffer durch das Bodenpersonal: Dellen, Löcher, Kratzer (was zu langen Auseinandersetzungen nachträglich führt)."

Positiv: "Hatte einen Comfort Sitz und konnte zum ersten Mal meine Beine im Flieger gut unterbringen."
Negativ: "Leider kein Veganes Essen"

Positiv: "Nothing."
Negativ: "I bought Turkish because I want to take 3 piece checked luggage. They charge 300 for 3rd piece luggage."

Positiv: "One of the flight attendants was rude"

Positiv: "Dass Essen, die Crew, der Flug war sehr gut und angenehm. Das Boarding in Istanbul Atatürk Airport ist stressig, weil alles extrem überfüllt."
Negativ: "Airport Istanbul Atatürk zu klein und extrem überlaufen -> sehr viel Zeit mitbringen!"

Positiv: "Personal war sehr bemüht und nett alles gut soweit! Gegenüber andere Airlines purer Luxus!"
Negativ: "Mussten auf den babygurt hinweisen und warten und auf den kinderwagen 15min warten. Sonst gut!"

Positiv: "Sehr angenehmer Flug, trotz kurzer Flugstrecke bestes Unterhaltungsprogramm sowie Verpflegung !"

Positiv: "Good movie selection. Good (airline) food."
Negativ: "Not much legroom."

Positiv: "customer service was great :)"

Negativ: "Mannschaft ok, Technik veraltet"

Negativ: "10 Stunden Verspätung in Entebbe, 2 Anschlussflüge in Istanbul verpasst! Crew von Entebbe desinteressiert und muffig.Keine Entschuldigung und Entschädigung!! Crew nach Stuttgart besser und freundlicher. In Stuttgart Ankunft 23.15 anstatt 13.55. Beide Maschinen veraltet, Unterhaltungstechnik von Entebbe funktioniert gar nicht, kein Bemühen der Besatzung, auch Bordtechnik im Airbus nach Stuttgart völlig veraltet! Keine Weiterempfehlung!"

Positiv: "Leider war mein fernsehrbildschirm beschädigt"

Positiv: "Flugpersonal hilfsbereit, Essen gut!"
Negativ: "ENGE SITZE, Unterhaltungs-Angebot an meinem Sitz relativ instabil (stürzte zweimal ab), außerdem keine Fluginfos zu sehen, da Bildschirm zu schmal... Zwei Ausstiegs-Treppen wären hilfreich gewesen, saß ganz hinten. Boarding könnte schneller gehen, wenn man die Sitzreihen aufteilen würde nach Reihen."

Positiv: "Flugpersonal hilfsbereit, Essen nicht so gut (Nudeln mit viel Sahne-Pamp - arme Vegetarier!"
Negativ: "Enge Sitze - Und: ZU VIEL WERBUNG AUF DEM BILDSCHIRM!!! NERVIG!!! Auch der LEGO-Film ist zu laut und nervt irgendwann - warum machen das nicht mehr die Stewardessen? Dann kann man schauen oder NICHT, wenn man das ganze schon kennt! Zwei Ausstiegs-Treppen wären hilfreich gewesen, saß ganz hinten."

Positiv: "Service was great, very polite crew. The food was so far the best comparing with other airlines I flew with. Planes were clean."
Negativ: "The flight arrived with delay in Istanbul. The connecting flight was delayed as well. Hopefully I won’t experience that on the way back. One of the passengers said that flights are always delayed when arriving to Istanbul waiting for gates."

Negativ: "The airport in Turkey had no a/c it was sweltering and packed. It smelled to high hell. Boarding was crazy with people shoving and pushing and cutting each other to get throug"

Positiv: "Everything"

Positiv: "Great food"
Negativ: "More alcohol choices"

Positiv: "Turkish Airlines ist pünktlich, hat tolles Essen, Beinfreiheit und fast alle Flugzeuge sind neu. Natürlich ist die Besatzung überaus Gastfreundlich und stets bemüht besten Service zu bieten."
Negativ: "Nichts zu beanstanden."

Positiv: "Turkish airlines gibt sich Mühe, in Economy an Business Class Standards heran zu kommen. Rosen auf der Toilette, Speisekarte, viele Filme und Musik zur Auswahl... Leider bleibt der Platz aber doch eingeengt, und die Sitze eng. Aber der Preis ist gut! Ich kann Türkisch Airlines nur empfehlen."

Negativ: "Leider war kein mobiler Boarding Pass möglich."

Positiv: "Das Flugpersonal war wie immer sehr lieb und hilfsbereit Das essen schmeckte ganz gut Die sitze waren komfortabel Der flieger war noch in einem ganz guten zustand"
Negativ: "Das einzige problem war, dass ich zwischen zwei ungepflegten und unfreundlichen männern sitzen musste und 2 stunden lang mundgeruch ertragen musste. Konnte meinen sitz nicht ändern da der flieger voll war.."

Positiv: "Ich bin zum ersten Mal mit Türkisch Airlines geflogen und war sehr positiv überrascht,ich fand es um Längen besser als mit LH. Immer wieder sehr gern......"

Positiv: "Toouch screen yeaaa :-)"

Positiv: "Everything on the plane was good. For once, we flew business class and we enjoyed the experience."
Negativ: "The food was great."

Positiv: "Everything on the plane was good. For once, we flew business class and we enjoyed the experience. However we were not given priority boarding at Istanbul and then had to wait in the cold corridor until allowed onto the aircraft."
Negativ: "Good food"

Positiv: "Everything fine; However the business lounge in Istanbul felt overcrowded and I had difficulty getting on to Wifi."
Negativ: "Food excellent and interesting, personnel were helpful & friendly"

Positiv: "I don't like flying but this was quite pleasant"
Negativ: "Food was good, entertainment also."

Positiv: "Hervorragende"
Negativ: "Kein beanstandung"

Positiv: "I love the food and service, thank you Turkish airlines, you are the best in the world"

Positiv: "Gutes service, gutes essen und gute in-flight entertainment."
Negativ: "Abflug von Istanbul verspätet wegen Flughafenverkehr."

Positiv: "Modern B777 fleet, on t8me departures, good inflight passenger service,"

Positiv: "Der Flug war sehr angenehm, so wie man sich das wünscht. Das Essen war wie immer sehr lecker und schön frisch. Die Besatzung war immer zur Verfügung."
Negativ: "Die Sitzen waren bequem jedoch die Fuß halte Vorrichtungen haben etwas gestört."

Negativ: "Flug war wahrscheinlich überbucht und konnte nicht einchecken! Unglaubliche Frechheit!!!"

Positiv: "Flottes Boarding, gutes Essen, gute Auswahl an Getränken"
Negativ: "Sitz 1D hat keine Staumöglichkeit oberhalb des Sitzes, man muss weiter weg verstauen"

Positiv: "Insgesamt sehr angenehmer Flug"
Negativ: "Von 4 Flügen waren ABSOLUT ALLE Flüge überbucht und es war nicht sicher das man mitfliegt! Zudem musste deshalb im Zwischenflughafen jedesmal der Checkin aufgesucht werden (OHNE zu wissen ob man weitekommt) und wegen Verspätung der ersten Maschine war ein rechtzeitiges erreichen des zweiten Fluges ohne massives vordrängeln in den langen Warteschlangen gar nicht möglich! Der Anschlussflug konnte nur durch eine sehr sportliche Leistung (Langes Rennnen) erreicht werden"

Positiv: "Alles war toll"

Positiv: "75 Minuten Verspätung beim Start und dann noch mal 60 Rotieren über Istanbul. Zur "Belohnung" dann kein Flugsteig sondern nochmal 15 Minuten im total überfüllten Bus!"
Negativ: "Essen okay, aber weit unter Turkish Airlines Standard."

Positiv: "Das war ein sehr angenehmer Flug. Das Flugzeug bietet genug Bein Freiheit und das Personal ist sehr freundlich. Allen in allem bin ich gern mit Türkisch Airlines geflogen und würde es auch gern wieder tun. Danke"

Positiv: "Crew war sehr nett und die Sitze ok."
Negativ: "Formulare für Einreise wurden nicht geladen und mussten in der Warteschlage im Stehen ausgefüllt werden"

Positiv: "Flug war püntlich"
Negativ: "teuer"

Positiv: "Good movie selection. Attentive crew."
Negativ: "Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again."

Positiv: "Nichts"
Negativ: "Absolut kein Platz für ein kleines Handgepäck weil andere Leute rücksichtslos ihren ganzen Hausstand dabei haben und die Lufthansa es nicht interessiert, wieviel jeder da so mitbringt. Personal führt lieber Privatgespräche und beobachtet einen, wie man verzweifelt nach Platz such, anstatt zu helfen."

Positiv: "Full bottle of water and continuous refreshments in flight."
Negativ: "Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies"

Positiv: "Entertainment was good"
Negativ: "Need to link the food request to the new flight since there was a delay from the arriving Lufthansa flight"

Negativ: "I like they give you a hot towels before meal to wipe your hands. Very friendly crew service was great❤️❤️"

Positiv: "The crew was professional. The process of sharing information about gate changes was very well organized."
Negativ: "Seats were not comfortable. Seat pockets were torn and poorly designed. Electrical connections were not working. Choice of entertainment is limited. Food choice ran out before service came to the end of the plane."

Positiv: "stewardessen"
Negativ: "das Pathos"

Positiv: "Nette Crew"
Negativ: "Saukalt an Board. Erst nach fast der Hälfte des Fluges ist es gelungen, die Temperatur so einzustellen, dass es angenehm war. Das Gepäck ist mal wieder nicht mitgekommen. Lufthansa wird immer nachlässiger..."

Negativ: "N"

Positiv: "Tolles Personal"
Negativ: "Leider sehr unruhiger Flug, starke Kurven, viele Vibrationen"

Positiv: "Pilotin war eine Katastrophe. Flug ungleichmäßig und die Landung total schlecht. Das. hintere Teil ist aufgeschlagen."
Negativ: "Landung und Flug"

Positiv: "Everything"

Negativ: "All good"

Negativ: "MUC >> CPH wurde durch SAS durchgeführt, jegliche Versorgung kostet extra. Nicht was man erwartet, wenn man durch Lufthansa bucht!"

Positiv: "Checkin, besonders am Flughafen München mit eigenem Außenterminal für die Business Class."
Negativ: "Das Essen auf dem Flug war eine Zumutung. Stewardessen, die einen dauernd anstoßen auf dem Gang sind auch nicht unbedingt das, was sein muss."

Positiv: "To not have 3 hours delay or at least be notified ahead of time"

Positiv: "guter Lufthansa Standard"
Negativ: "KEIN WiFi... 2019... really?"

Positiv: "Gute Verpflegung und Betreuung während des Fluges (Getränke)"
Negativ: "Kabinenpersonal hat sich ständig laut privat unterhalten (mein Sitz war direkt vor dem Service-Bereich...)"

Negativ: "Pünktlichkeit"

Positiv: "Yes"
Negativ: "Better selection of entertainment"

Positiv: "Great staff and food"
Negativ: "Comfort was not great and no entertainment options whatsoever"

Positiv: "Soweit ok für die kurze Strecke"

Negativ: "Unpünktlich, Frankfurt mega unfreundlich Security Check!!!"

Positiv: "Boarding ist schnell erfolgt"
Negativ: "- Der Flug war 20min zu spät - Als Verpflegung gab es nur ein crosaint aus der Tüte - der Sitz war so durch gesessen das ich ein Metallgestell im Rücken hatte - Das Flugzeug war schon vom älteren Semester"

Positiv: "Clean new Airbus 380. Nice crew"

Negativ: "Flieger startete zu spät und kam mit noch mehr Verspätung in Frankfurt an. dort wurde keine Treppe ans Flugzeug geschoben. Dann mussten alle in den Bus steigen. Viele versäumte Anschlussflüge, Menscheb sehr unglücklich. System Versagen von Lufthansa und Fraport zusammen"

Positiv: "OK"
Negativ: "Nothing to note"

Negativ: "The plane was kept at a ridiculous hot temperature the whole flight. There were no air vents above your head and it was god awful uncomfortable for 9 hrs. On our return flight they lost all of our luggage from our whole group of people traveling together. 8 bags lost in total."

Positiv: "Pünktlich gestartet und alles in allem ganz okay"
Negativ: "Super altes Flugzeug"

Positiv: "Crew and food."
Negativ: "Entertainment was ok."

Positiv: "Smooth flight."
Negativ: "Navigating very long distance between terminals. Terminal changes"

Negativ: "Shortness of the staff at the counter when checking in. We couldn’t preprint our boarding passes and the staff was inconsiderate when we tried to explain why"

Negativ: "Passport control and security for connecting fights made the connection hell, also walking 10 miles to the gate"

Positiv: "Verpflegung am Board war gut und Personal sehr freundlich gewesen. Sehr schnelle und kompetente Abwicklung beim Boarding."
Negativ: "Die Verspätung ist natürlich immer nicht gut, aber für uns war dies kein Problem gewesen. In 99 Prozent kann auch die Crew sehr wenig dafür."

Negativ: "Sehr unaufmerksames Personal. Essen wurde vergessen, Amenity Kit fehlte"

Positiv: "Did not make this flight due to lines at Frankfurt security. Customer service has been awful, had to wait two hours to speak to anyone and ended up purchasing another flight because they sold out of all decent connections."
Negativ: "This has been the worst customer service experience of my life. Never flying Lufthansa again."

Positiv: "Flug war über pünktlich, wenn auch die fehlende Parkposition in Frankfurt den Zeitgewinn wieder wett gemacht hat. Einstieg war problemlos. Crew sehr motiviert und mit Freude bei der Sache."
Negativ: "Das Ei beim Frühstück gewohnt geschmacklos. Ansonsten war das Essen okay."

Positiv: "Die Crew war sehr aufmerksam und effizient. Sehr freundlich auch schon beim Check in. Der Flug war super pünktlich. 45 min zu früh!"

Positiv: "Das Flugpersonal war freundlich und verbindlich. Die einzige Ansage aus dem Cockpit war eine Kurzansage: 20 Sek und zwar 20 Minuten vor Landung. Das hat sich überheblich angefühlt. Ist Piloten und Copiloten bewusst, wer deren Gehalt zahlt?!"

Positiv: "Boarding war super schnell. Die Stewardessen waren wie immer sehr freundlich und hilfsbereit."
Negativ: "Die Bordansagen waren in gebrochenem deutsch und teilweise sehr wirr. Die Stewardess hat beim Austeilen des Essens/der Getränke ständig Leute vergessen. Ich kam mir vor wie auf einer Kaffeefahrt, ständig Werbung für irgendwas, was man kaufen soll: FlyNet, Boardshop, irgendein Hilfsprojekt."

Positiv: "The flight attendants were so friendly and helpful. The food was good...didn't even have to pay for food or wine. On-board entertainment was excellent. I would fly Lufthansa any time!"
Negativ: "Nothing."

Negativ: "schlechtes catering in business class. service ist absolut unpersönlich. hier stimmt preis Leistung überhaupt nicht"

Positiv: "Normaler LH Flug"
Negativ: "30 Minuten Verspätung"

Negativ: "The crew change the seat with a new boarding pass without my permission . They are not professional at all"

Positiv: "Flug hatte 30 minuten verspätung"

Positiv: "Quick boarding and arrived early."

Positiv: "Asked for an extra pillow - handed that straight away. Excellent food - loved every meal, both portion and quality. Boarding process was smooth too. Pilots are always great."
Negativ: "Would have been nice to get upgraded to premium economy since they had seats available."

Positiv: "Sehr nettes Personal, exzellentes veggie essen, gute Pünktlichkeit"
Negativ: "Sitze schmal"