Hôtel Eiffel Trocadéro

location

low level of room service even after asking specific things like soap or bath robe to the reception had to ask again in order to get it...but in any case the room wasn't prepared as it should have been.No parking arrangement at the hotel and no public parking in the area. I was sent to a parking that is not publically opened so had to end up looking for a room to park in the streets. Hotel should have better knowledge to guide its guests.

Location

Not what I expected. Hotel claims to be a 4 star but, It's no better then any 3 star in Paris.

good location, size of the room is ok, hotel staff is helpful

internet connection, even at the lobby, is always and very problematic, when you ask for a taxi, ask for a public one as they get you a private taxi with much higher rates

staff OK

Internet acces was a real mess, almost never operational and when operational very very bad connexion. Some lights were not operationnal in the room, bathroom products low quality

I chose this hotel because of its location, and it has Internet connection. The location was realy great, 100 meter from the Trecadero square and the metro, comfortable and soft of quite area.

The very bad problem I had was the Internet connection, I stayed there for 10 days, and I was promised the connection issue will be solved many times, but almost never worked, it was very bad since I really needed the internet during my stay to follow up on ongoing projects that needed my daily attention. The receptionists tried to help, the manager did not bother to call for an apology, although my repeated complains about this issue.