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8,0
Positiv: Good value. Very service. Good car.
Negativ: I made the mistake of booking at a location that wasn’t at the airport. Cost us $35 for a taxi. Due to Covid they wouldn’t pick us up. That’s lame. Shuttles run. They would have gotten 5 stars otherwise.
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10,0
Positiv: Cold weather could have been a problem but van was waiting in drop off parking lot. So I’m happy.
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10,0
Positiv: Didn't press to buy extra insurance (my Geico covers it). Friendly, helpful. Enterprise is my favorite at any worldwide location.
Negativ: A chauffeur (just kidding!). Nothing. Enterprise is great!
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2,8
Negativ: Way too expensive.
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8,4
Great service and price but slipped in an extra charge at the end
Positiv: Car was great, very automated check in process, appreciated the drop off on the way back to the airport.
Negativ: Noticed after reviewing the bill that we were charged an extra $18/hour when we returned the car 2 minutes past 2 o'clock. Nothing was said about the charge during the closing process (just slipped in). Not very transparent.
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10,0
Positiv: Good car and good service
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9,6
Super customer service
Positiv: Staff were the nicest ever in a car rental location. We had free shuttle pick up downtown and drop off at airport. Car was a bit a late in being available but they bent over backwards to fix this including offering a bigger car for no extra charge and not charging us for an extra day on top our weekly rate. We opted for a smaller car that was returned while we were there and the staff member put a priority on getting it ready - she said she'd clean it herself if needed. No hard sell on anything, no hidden issues like not driving on gravel in Nfld (Budget/Avis - impossible in Nfld). Even showed us how they assess damage - we've never had anyone doing that before.
Negativ: Car was about an hour late but staff went out of their way to rectify the problem. Lack of rental cars in St John's during the busiest tourist season is common for all rental agencies.
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10,0
Good service
Positiv: Friendly staff. Arranged a ride to the airport after returning the car. Appreciated the discount after having to wait for the car at pick up time. Price was great.
Bewertung von
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8,0
Negativ: I had booked at the downtown centre and not at airport. ? There was a surcharge for airport pick up ?
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4,0
Negativ: Didn't get the compact car; had to choose a pickup truck with worse gas mileage, and even then there were only 3 left; people behind us in line would have gotten nothing
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6,0
Negativ: registration sticker was expired. Shocks were worn, acceleration was slow, maybe due to the mileage on the vehicle, approx. 50,000 kms
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9,6
Negativ: The pickup lication said “on airport” - but was actually in town. $30! Taxi ride to get to car.
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10,0
Positiv: Cold weather could have been a problem but van was waiting in drop off parking lot. So I’m happy.
Bewertung von
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10,0
Positiv: Didn't press to buy extra insurance (my Geico covers it). Friendly, helpful. Enterprise is my favorite at any worldwide location.
Negativ: A chauffeur (just kidding!). Nothing. Enterprise is great!
Bewertung von
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10,0
Positiv: Good car and good service
Bewertung von
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9,6
Super customer service
Positiv: Staff were the nicest ever in a car rental location. We had free shuttle pick up downtown and drop off at airport. Car was a bit a late in being available but they bent over backwards to fix this including offering a bigger car for no extra charge and not charging us for an extra day on top our weekly rate. We opted for a smaller car that was returned while we were there and the staff member put a priority on getting it ready - she said she'd clean it herself if needed. No hard sell on anything, no hidden issues like not driving on gravel in Nfld (Budget/Avis - impossible in Nfld). Even showed us how they assess damage - we've never had anyone doing that before.
Negativ: Car was about an hour late but staff went out of their way to rectify the problem. Lack of rental cars in St John's during the busiest tourist season is common for all rental agencies.
Bewertung von
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10,0
Good service
Positiv: Friendly staff. Arranged a ride to the airport after returning the car. Appreciated the discount after having to wait for the car at pick up time. Price was great.
Bewertung von
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9,6
Negativ: The pickup lication said “on airport” - but was actually in town. $30! Taxi ride to get to car.
Bewertung von
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8,0
Positiv: Good value. Very service. Good car.
Negativ: I made the mistake of booking at a location that wasn’t at the airport. Cost us $35 for a taxi. Due to Covid they wouldn’t pick us up. That’s lame. Shuttles run. They would have gotten 5 stars otherwise.
Bewertung von
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8,4
Great service and price but slipped in an extra charge at the end
Positiv: Car was great, very automated check in process, appreciated the drop off on the way back to the airport.
Negativ: Noticed after reviewing the bill that we were charged an extra $18/hour when we returned the car 2 minutes past 2 o'clock. Nothing was said about the charge during the closing process (just slipped in). Not very transparent.
Bewertung von
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8,0
Negativ: I had booked at the downtown centre and not at airport. ? There was a surcharge for airport pick up ?
Bewertung von
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2,8
Negativ: Way too expensive.
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4,0
Negativ: Didn't get the compact car; had to choose a pickup truck with worse gas mileage, and even then there were only 3 left; people behind us in line would have gotten nothing
Bewertung von
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6,0
Negativ: registration sticker was expired. Shocks were worn, acceleration was slow, maybe due to the mileage on the vehicle, approx. 50,000 kms
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