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5,2
Positiv: Pickup was poor, dropoff was great, easy and quick.
Bewertung von
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5,6
Positiv: Convenient downtown location to those of us who do not want to go to the airport.
Negativ: The trunk latch broke when I got my luggage out upon arriving at my destination. I had to take a shoelace out of my sneaker to tie the trunk shut!!
Bewertung von
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2,0
Positiv: I arrived 3 hours after my reservation began and after waiting approximately 45 minutes in line I was told that they were sold of cars despite already charging. Caveat emptor!
Negativ: They could have had a car for my reservation? They literally stole my money.
Bewertung von
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3,2
Positiv: drop off was decent
Negativ: waited forever (1 hr to pick up) , the car was cleaned but some objects were left behind from previous renters, charges and rates were not super easy to decide on. I had to do a lot of the work I expected the staff to do (walk around the car and mark chips & digs). very slow!
Bewertung von
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10,0
Positiv: Very close to Union Square in San Francisco making it easy and convenient
Negativ: Wait time can be lengthy if they are busy.
Bewertung von
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4,8
Positiv: Prices are good
Negativ: Stopped the self drop-off at time of your choice. That was the reason why I went there in the first place...
Bewertung von
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7,6
Positiv: Drop off was easy but pick up took an hour.
Negativ: I didn’t receive the SUV. While I still received a car, it was annoying to get a call saying they couldn’t accommodate me with what I purchased in advance. Additionally, it took an hour to pick up the car.
Bewertung von
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2,0
Negativ: Too slow,only one man show. and my car was given up cost was more than 1.5hrs late. But no one told me!
Bewertung von
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4,0
Positiv: Price. I’ve had WAY better service for the same rental rates at other locations. Will not be coming back.
Negativ: New, secure paying process.
Bewertung von
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3,2
Negativ: Poor transparency in contract & inspection. Car was not fully clean or properly maintained. One hubcap was attached with zip ties. Car handling became irregular on freeway & I had to call company for roadside assistance. No help was available for over 3 hours. Had to rent another car to get home.
Bewertung von
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4,4
Negativ: I bailed at checkout because they made me wait for 15 minutes when there was nobody else in line, and the person ostensibly manning the desk was apologizing for how little power he had to remove incorrect gas charges to a previous customer on the phone.
Bewertung von
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2,0
Positiv: Nothing. They did not have a car and forced me to cancel and I was left out without a car. This impacted our weekend plans.
Negativ: If they had a car / better customer service / Kayak helped as get another car that day.
Bewertung von
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5,2
Positiv: Pickup was poor, dropoff was great, easy and quick.
Bewertung von
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5,6
Positiv: Convenient downtown location to those of us who do not want to go to the airport.
Negativ: The trunk latch broke when I got my luggage out upon arriving at my destination. I had to take a shoelace out of my sneaker to tie the trunk shut!!
Bewertung von
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2,0
Positiv: I arrived 3 hours after my reservation began and after waiting approximately 45 minutes in line I was told that they were sold of cars despite already charging. Caveat emptor!
Negativ: They could have had a car for my reservation? They literally stole my money.
Bewertung von
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3,2
Positiv: drop off was decent
Negativ: waited forever (1 hr to pick up) , the car was cleaned but some objects were left behind from previous renters, charges and rates were not super easy to decide on. I had to do a lot of the work I expected the staff to do (walk around the car and mark chips & digs). very slow!
Bewertung von
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4,8
Positiv: Prices are good
Negativ: Stopped the self drop-off at time of your choice. That was the reason why I went there in the first place...
Bewertung von
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2,0
Negativ: Too slow,only one man show. and my car was given up cost was more than 1.5hrs late. But no one told me!
Bewertung von
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4,0
Positiv: Price. I’ve had WAY better service for the same rental rates at other locations. Will not be coming back.
Negativ: New, secure paying process.
Bewertung von
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3,2
Negativ: Poor transparency in contract & inspection. Car was not fully clean or properly maintained. One hubcap was attached with zip ties. Car handling became irregular on freeway & I had to call company for roadside assistance. No help was available for over 3 hours. Had to rent another car to get home.
Bewertung von
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4,4
Negativ: I bailed at checkout because they made me wait for 15 minutes when there was nobody else in line, and the person ostensibly manning the desk was apologizing for how little power he had to remove incorrect gas charges to a previous customer on the phone.
Bewertung von
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2,0
Positiv: Nothing. They did not have a car and forced me to cancel and I was left out without a car. This impacted our weekend plans.
Negativ: If they had a car / better customer service / Kayak helped as get another car that day.
Bewertung von
