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3,2
Negativ: I chose the option where the company chooses the car. They put me in a Hyundai Accent that wasn’t clean at all and had 40,000+ miles on it. I took pictures before of the outside because it was all dinged up and dirty. When I dropped off the car they were looking for r the outside and commented about dents and dings on the outside as if I did them. I showed them the pictures I took and they stopped asking. Poor service. Felt taken advantage of since I choose the option for them to choose the car even though the price was on a couple dollars less then the normal price.
Bewertung von
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8,4
Positiv: Pick up was a bit of a challenge, O’Hare is a bit of a maze to get to the car rentals. However the car was super clean and new, and the drive went without a hitch! The staff were friendly and helpful, the underage fee was higher than listed online (around $40) but overall not too much pricier than a flight.
Negativ: If additional fees were listed online it would make for fewer surprises at checkout.
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9,2
Negativ: Dropoff was fine but took awhile
Bewertung von
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6,0
Positiv: The price of the rental and ease of return.
Negativ: The vehicle was not cleaned prior to pickup. There was only one staff member for multiple agencies. The line was excruciatingly long. The young man on duty did his best but had NO support staff.
Bewertung von
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8,4
Positiv: How easy drop off wad
Negativ: Communicate were location of rental is at.
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10,0
Positiv: Yes
Negativ: I had to wait a bit but it was worth it to have the exact car I wanted
Bewertung von
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10,0
Positiv: Staff was professional, courteous and efficient.
Bewertung von
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2,8
Positiv: Staff was very friendly and helpful, basically the only thing good about this whole experience.
Negativ: So many charges and hidden fees that they don't tell you about until the purchase is made. The car's tank of gas was half full when we got it and then had to pay for the full amount cause they didn't bother looking at it. Car was also dirty on inside, wouldn't be surprised if they charged us for it.
Bewertung von
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7,2
Positiv: I enjoyed being offered options when it came to choosing the vehicle I wanted to drive
Negativ: Had to wait to pick up my car and had to wait way too long to drop it back off.
Bewertung von
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10,0
Positiv: Yes
Negativ: No
Bewertung von
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10,0
Positiv: The Nissan Altima is a great car; very stylish and a smooth ride.
Negativ: I was very satisfied
Bewertung von
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8,0
Positiv: Staff was very helpful, friendly and fast.
Negativ: Its expensive to rent cars in Omaha. The price was high compared to other major airports
Bewertung von
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9,2
Negativ: Dropoff was fine but took awhile
Bewertung von
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10,0
Positiv: Yes
Negativ: I had to wait a bit but it was worth it to have the exact car I wanted
Bewertung von
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10,0
Positiv: Staff was professional, courteous and efficient.
Bewertung von
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10,0
Positiv: Yes
Negativ: No
Bewertung von
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10,0
Positiv: The Nissan Altima is a great car; very stylish and a smooth ride.
Negativ: I was very satisfied
Bewertung von
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8,4
Positiv: Pick up was a bit of a challenge, O’Hare is a bit of a maze to get to the car rentals. However the car was super clean and new, and the drive went without a hitch! The staff were friendly and helpful, the underage fee was higher than listed online (around $40) but overall not too much pricier than a flight.
Negativ: If additional fees were listed online it would make for fewer surprises at checkout.
Bewertung von
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8,4
Positiv: How easy drop off wad
Negativ: Communicate were location of rental is at.
Bewertung von
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7,2
Positiv: I enjoyed being offered options when it came to choosing the vehicle I wanted to drive
Negativ: Had to wait to pick up my car and had to wait way too long to drop it back off.
Bewertung von
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8,0
Positiv: Staff was very helpful, friendly and fast.
Negativ: Its expensive to rent cars in Omaha. The price was high compared to other major airports
Bewertung von
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3,2
Negativ: I chose the option where the company chooses the car. They put me in a Hyundai Accent that wasn’t clean at all and had 40,000+ miles on it. I took pictures before of the outside because it was all dinged up and dirty. When I dropped off the car they were looking for r the outside and commented about dents and dings on the outside as if I did them. I showed them the pictures I took and they stopped asking. Poor service. Felt taken advantage of since I choose the option for them to choose the car even though the price was on a couple dollars less then the normal price.
Bewertung von
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6,0
Positiv: The price of the rental and ease of return.
Negativ: The vehicle was not cleaned prior to pickup. There was only one staff member for multiple agencies. The line was excruciatingly long. The young man on duty did his best but had NO support staff.
Bewertung von
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2,8
Positiv: Staff was very friendly and helpful, basically the only thing good about this whole experience.
Negativ: So many charges and hidden fees that they don't tell you about until the purchase is made. The car's tank of gas was half full when we got it and then had to pay for the full amount cause they didn't bother looking at it. Car was also dirty on inside, wouldn't be surprised if they charged us for it.
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