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10,0
Positiv: The customer service at both pick-up and drop-off was fantastic. Extremely friendly, kind, and patient with all my questions.
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5,2
Positiv: They did give us a bit of a discount, which helped with the added cost of transportation downtown from airport, but it was very upsetting
Negativ: My booking was intended to be at the airport. I googled “grand junction car rentals” and it automatically propagated the downtown location for me, but it did not say non airport. It should have been clearer that this was not an airport rental. When I went back on the website after my trip to see what went wrong, it did the same thing. If I change the location that said Grand Junction then I see the top choice is airport, but the original google search automatically put in the downtown location as pick up and drop off. When I do searches in Kayak and other sites it is very clear, but the Enterprise site was not. This was very inconvenient! I’ve never had this happen before.
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10,0
Positiv: Staff friendly and helpful
Negativ: Nothing
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8,0
Easy drop off!!
Positiv: Such a small airport that there isn't an actual drop off booth. Just park the rental car in the Enterprise row, lock the door, drop off the keys at the counter and go. So easy, no fuss.
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10,0
Positiv: The reviews at Grand Junction was very poor so I was very concerned that I would have problems and was expecting that so I called a day in advance to verify that they were planning on having the vehicle since we were a family of 6 with 2 weeks worth of luggage traveling from one spot dropping off at another spot. Our van was there, very nice people to work with at Grand Junction. Our drop off location was in Vegas airport and our first day in Vegas our back window was busted out and our luggage stolen. When we returned the car in Vegas we expected it to be a long process but it went very smooth and quick.
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8,4
Positiv: Quick and easy drop off
Negativ: The location within the airport isn’t easy to find. There were almost no signs pointing you toward rental car return.
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10,0
Positiv: Quick and easy pickup. Great Grand Junction airport staff.
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7,2
Positiv: The employees were fast, friendly and helpful. The car was inexpensive to drive, good deal.
Negativ: The car we rented, a Ford Fusion Hybrid, was classed as a full size but had little trunk space and did not come close to fitting 4 adults comfortably. Listing this car as a full-size was misleading as I've rented smaller class cars with more room, very disappointed. The car was a hybrid which meant good gas mileage but engine noise going up hills was loud and did not have good acceleration, will not rent this car again.
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10,0
Great car and customer service.
Positiv: Car was great seemed well maintained drove great for a awd v6 full size car.
Negativ: Car had damage that wasn't even mentioned on the paperwork but a quick call and a lot of pictures clear all that up.
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10,0
Positiv: Staff was extremely friendly and after hour return was just what we needed.
Negativ: Nothing. A great rental experience.
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10,0
They have always been a great to work with rental company
Positiv: Friendly
Negativ: N/A
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10,0
Negativ: Nice upgrade. Fit our needs perfectly.
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10,0
Positiv: The customer service at both pick-up and drop-off was fantastic. Extremely friendly, kind, and patient with all my questions.
Bewertung von
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10,0
Positiv: Staff friendly and helpful
Negativ: Nothing
Bewertung von
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10,0
Positiv: The reviews at Grand Junction was very poor so I was very concerned that I would have problems and was expecting that so I called a day in advance to verify that they were planning on having the vehicle since we were a family of 6 with 2 weeks worth of luggage traveling from one spot dropping off at another spot. Our van was there, very nice people to work with at Grand Junction. Our drop off location was in Vegas airport and our first day in Vegas our back window was busted out and our luggage stolen. When we returned the car in Vegas we expected it to be a long process but it went very smooth and quick.
Bewertung von
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10,0
Positiv: Quick and easy pickup. Great Grand Junction airport staff.
Bewertung von
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10,0
Great car and customer service.
Positiv: Car was great seemed well maintained drove great for a awd v6 full size car.
Negativ: Car had damage that wasn't even mentioned on the paperwork but a quick call and a lot of pictures clear all that up.
Bewertung von
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10,0
Positiv: Staff was extremely friendly and after hour return was just what we needed.
Negativ: Nothing. A great rental experience.
Bewertung von
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10,0
They have always been a great to work with rental company
Positiv: Friendly
Negativ: N/A
Bewertung von
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10,0
Negativ: Nice upgrade. Fit our needs perfectly.
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8,0
Easy drop off!!
Positiv: Such a small airport that there isn't an actual drop off booth. Just park the rental car in the Enterprise row, lock the door, drop off the keys at the counter and go. So easy, no fuss.
Bewertung von
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8,4
Positiv: Quick and easy drop off
Negativ: The location within the airport isn’t easy to find. There were almost no signs pointing you toward rental car return.
Bewertung von
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7,2
Positiv: The employees were fast, friendly and helpful. The car was inexpensive to drive, good deal.
Negativ: The car we rented, a Ford Fusion Hybrid, was classed as a full size but had little trunk space and did not come close to fitting 4 adults comfortably. Listing this car as a full-size was misleading as I've rented smaller class cars with more room, very disappointed. The car was a hybrid which meant good gas mileage but engine noise going up hills was loud and did not have good acceleration, will not rent this car again.
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