Mietwagen in Flint

Positiv: I reserved a car for 9 am due to lack of employees not ready until noon had a golf time for 1:30 in Grand Rapids with 11 other people you messed it up thanks Dollar

Negativ: Staff your facility

Beware - Dollar Charges more on Credit Card as Deposit upon Pick-up!!!

Positiv: Dollar was a bust, but Enterprise came to the rescue!

Negativ: I have a $500 limit on my credit card, the rental with insurance was was quoted at $425, I was fine with the price. Was not worried as my credit card had $500 remaining credit. That was until Dollar then charged my credit card over $525, without telling me, my credit card was then declined, because of the $500 limit. Dollar is not able to delete the charge after the card had been swiped, I was standing there with no car, and completely stressed, as I had no other card on me except my debit card, which Dollar does not accept. If dollar would have just stated, before they swiped my card, "your initial charge will be $525, is that okay?" then I would have not gotten the insurance and been on my way. It was a nightmare, but Enterprise accepted my debit, so I was able to get a vehicle, even though is was at a slightly higher price.

Fumes for rent

Positiv: Really?

Negativ: Reserved a mid- sized compact but got a tiny mini-fridge on wheels for my visit to Sub-Zero Clarkston, MI. Even worse, the interior gave off noxious paint fumes ( how was this possible)? And dangerous: the windshield washer fluid was either empty, or the sprayer was broken in that p o c Hyundai Accent.

Bait and Switch

Negativ: Reserved a car at Dollar using Kayak and when I got there to pick the car up I was told that they do not accept debit cards or cash. We stopped using credit cards 5 years ago and this has never been an issue before, so after a bit of panic I called my daughter and had her make the hour trip to rent the car using her car. Since she is under 25 they added $28 per day to the charges. Than they added another $15 per day for me to a driver on it. We then get the car, about 90 minutes after we arrived at the desk, and it is not an Intermediate model, but a Fiesta compact. Go back to the desk and are told that is what I reserved. At this point we are way late leaving for the funeral we are attending, so we just take the car and leave as we have no more time to argue with the desk agent. Later I pull up my reservation and see that I had in fact rented a Intermediate sized car and 4 people ended up spending 20 hours in a little tin car because of the desk agent lying to me. I am a bit upset at Kayak for not notifying me of this locations payment policies and steaming mad at Dollar for their dishonest desk agent.

Positiv: dfzdfzdfg

Negativ: zdfzdfgzdg

Bald tires

Positiv: The cost

Negativ: Late getting car. Upgraded, nice but the tires were so bald that I hydroplaned all over in the rain. Almost lost control several times!