|Top-Route||Kairo nach Hurghada|
Negativ: Stop feeding us bread
Positiv: Seat was weary at 52H. Although there were other empty and more comfortable seats, the crew didn't let me have one.
Negativ: Food could have been of fish kind variety and hot drinks weren't available. No hot drinks, neither coffee, nor tea.
Negativ: They won’t allow me to fly
Negativ: Business class are not comfortable
Positiv: nothing is good
Negativ: the food and bathrooms
Negativ: Neither departure terminal nor gate was displaying in the application even while refreshing it continuously. The information was available in schiphol airport website 3.5 hours before take-off time.
Positiv: Seat had power supply. Also had own screen
Negativ: Social distancing. Food. Movies. Toilette cleanness. Availability of hygiene products onboard.
Negativ: It could have been better if I had taken the flight, and not cancelled it 2 days ago
Positiv: I was a nice flight
Negativ: If was more internment would be better
Positiv: Actually everything
Positiv: Not bad
Positiv: We left on time, flight was smooth!
Negativ: No problems, everything was fine.
Negativ: It was really nice and comfortable trip
Positiv: the business class seat setting of the new dreamliner
the plane is brand new
flight schedule was ok
Negativ: crew must be better trained quality of food should be improved entertainment system should have richer content
Positiv: Crew was super friendly and helpful!!
Negativ: I didn’t really like the available movies
Positiv: Crew was very nice and respectful.
Positiv: The food was good.
Negativ: The seats aren’t comfortable and way too small.
Positiv: Flight crew was very friendly and helpful.
Negativ: Boarding process quite chaotic.
Positiv: Loved the available movie collection, as well as the food and the experience overall.
Positiv: Crew was very nice. Everything was lovely.
Negativ: It took a very long time to get my credit card processed for extra luggage. Then flight was delayed.
Negativ: 2 hrs waiting inside the plane, it could have been handle way better
Positiv: Everything was great.
Staff of ground services for last security hand bags and passengers checks, documents final checks and all were with great flow, smiles and so professional.
Hospitality from cabin crew, cleanliness, food portions and taste were great. Comfortable seats and elite shading side windows.
Everything was sooo great.
This really escalades recommendations for EgyptAir
Negativ: The heavy touch down upon landing, could have been a little bit smoother. That was not a big deal at all.
Negativ: Everything was ok and no delays
Negativ: Over all is ok
Negativ: Not losing my luggage
Negativ: It would be best if I wasn't losing my luggage regularly in this route
Positiv: Every single flight of the four flights I flew on my trip were delayed. There was no communication from the crew members that the flights were delayed. Worst flight ever.
Negativ: Better customer service
Positiv: Boarding process was very smooth. Chairs were comfortable
Negativ: Entertainment options in business class were more limited than those of American carriers. Also, food was just okay.
Positiv: Amazing plane
Negativ: The plane was old and so small, it wasn’t comfortable at all
Positiv: The only thing is good, they gave us a room for the missing flight which is because of them. Poor customer service, no communication, the flight is always late and you will miss your flight.
Negativ: Get organized and explain for the passengers why there is a delay.
Positiv: Crew were nice, hygiene
Negativ: We should have alcohol.
Negativ: Flight was late, if you have another connection, bad luck. No entertainment system, no screens at all, no music. Food was average. Plane was new airbus, toilet stuck, nobody seem to care much at least lock the toilet as it cannot be used.
Negativ: Flight was a little warm
Positiv: It was a smooth flight and the crew were nice.
Negativ: Food could have been better. Plus a glass of wine/beer either sold or complementary wouldn’t hurt
Positiv: Yes, very clean ,respectable and helpful.
Negativ: A cup of coffee early in the morning would have been magic but, we were told it's a short and fast trip. They served a very nice fresh sandwich and juice.
Positiv: Being direct flight
Negativ: Food, seats
Positiv: On time
Negativ: Send notifications
Positiv: On time
Negativ: Send notifications
Negativ: How you book for me two tickets and you take the money for same day going and retuning
Positiv: Connection time
Negativ: Aircraft comfort
Positiv: Professionalisms of Crew
Positiv: The captain
Negativ: The Business Class lounge was OK, but we were through late at night and there was very little hospitality offered
Positiv: Boarding was done well and plane was on time.
Negativ: The staff was not very friendly and very lax in prep for take-off and landing.
Positiv: 878-9 was amazing with seats flat. The 737-800 needs some improvements!
Negativ: 737 B 800 seats don't recline much like Turkish air or Saudia!
Positiv: Timely arrival
Negativ: Seat comfort
Positiv: All were as per timing . Professional attitudes.
Negativ: A long flight but no LCD screen for entertainment.
Positiv: Crew was courteous
Negativ: Better movies
Negativ: Food wasn’t that good and there could have been better entertainment options (more movies, TV shows). Internet was terrible.
Negativ: Set in business class he has no own entertainment old airplane seats are ok but limited to certain positions
Positiv: I liked the new airplane. Compared to my jfk-cai flight the plane was spotless and everything worked. I didn’t feel like I was on a flying greyhound bus. The crew kept the bathrooms cleaner which was great.
Negativ: I was very disappointed that I couldn’t bring water through the gate security in Cairo to jfk. There was nowhere to purchase water after the gate so I felt dehydrated and inconvenienced by having to ask for water so many times.
Positiv: The crew was okay but seat comfort on the A330 not so good.
Positiv: Airport facilities
Negativ: No entertainment at all in the plane.
Negativ: Luggage is ok
Positiv: On time and comfortable
Negativ: Too many check points, very lousy checking in area in the airport and no one to organize people checking in cause long wait line