City Hotel Matyas

Frühstück war in Ordnung

Sauberkeit; wir waren im 5. Stock untergebracht und mussten über einen Hinterhofzugang zu unseren Zimmern gehen; die Baufälligkeit des Hausflurs bzw. des gesamten Gebäude war eine Zumutung;wir hatten ein Nichtraucherzimmer gebucht und es stank in unserem Zimmer extrem nach Zigarettenqualm;auf den Toiletten im Restaurant geb es an den Waschbecken kein fließendes Wasser etc.

freundliche und hilfsbereite Angestellte

Location

Prepaid for a guaranteed reservation. Arrived to the hotel to be told that they did not have our room and that we had been moved to a different hotel. We were then given a map and told we could walk to the other hotel or pay for a taxi. We specifically booked this hotel due to its location and were sent to a hotel 10 blocks in the opposite direction. The hotel we were forced to stay at was old, small, and dirty; it also cost less per night but we were never given any refunds. I have never been more disappointed.

No electrical outlets anywhere, if one or two they were hidden or out of place. TV was horrible, truly 3rd World....no stations, poor reception, only 8 stations. I stayed in room 2, horrible to find and really beat up facilities in getting there (up stairs, beat up looking open area. Front entrance was horrible, I hope your renovating this, guests could get robbed in this area