Mietwagen in Budapest

Negativ: When I book a car I should get it and not be canceled without any notification

Positiv: Nice enough car.

Negativ: No one would answer the phone at the rental office. Also, the staff were no help at all on driving directions to our destination. They actually sent us in the wrong direction and wasted an hour of our time.

Positiv: The agents at the Budapest airport pick-up location were very friendly.

Negativ: The van I reserved was not available and I had to settle for a smaller SUV. The initial reservation I submitted for an SUV was roughly 550 Euro, after changing my reservation to a Van the quote changed to roughly 750 Euro. What I received was a Jeep Renegade that I ended up paying over 920 Euro! Also, when I returned the vehicle to the Belgrade airport it took me over an hour because that station was not expecting a one way rental from Budapest even though it was booked that way. I almost my flight because it took such a long time to return the vehicle. They would also not give me a receipt for my booking.

Negativ: Wenn ich ein Auto buche, sollte ich es bekommen und nicht ohne Benachrichtigung storniert werden