Finde günstige Flüge von Wien in die USA

Positiv: "Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating."
Negativ: "N/A"

Negativ: "A better breakfast..."

Positiv: "Nothing"
Negativ: "Customer service"

Positiv: "Freundlicher, korrekter Service. Gute Information zum Stand der Reparatur und zu den Anschlussflügen in Helsinki. Effizientes Boarding. Beim Aussteigen, wurde uns noch mitgeteilt, dass unser Anschlussflug doch wartet."
Negativ: "Defekt am Fahrwerk musste untersucht und anschliessend repariert werden. Dies führte zu etwas mehr als einer Stunde Abgangsverspätung. Anschlussflug in Helsinki wurde zuerst als verpasst angezeigt."

Positiv: "Everything"
Negativ: "None"

Positiv: "Pünktlich, Freundlich, organisiert."
Negativ: "Kopfhörerbuchse leider defekt"

Positiv: "Pünktlich, kurzer Transit in HEL"

Positiv: "Pünktlich, kurzer Transit in HEL"

Negativ: "My headphones didn’t work"

Positiv: "am Gate von Eco comfort auf Business upgegradet worden, was kann man da noch bekritteln ..."
Negativ: "Stewardess hat wohl das Gate-Upgrade mitbekommen, auf Hauptgang "vergessen", zwei Gin Tonics geordert, der zweitere bestand nur mehr aus Gin - im Unterschied zur äußerst charmanten, bemühten und zuvorkommenden Stewardess bei meinem Reisepartner im Nebengang"

Positiv: "schnelles Boarding, pünktlicher Start, Blueberry-Juice top"
Negativ: "gibt es auf so ner Kurzstrecke nichts zu meckern, sogar Duty-Free Verkauf - ist man auf der Kurzstrecke gar nicht mehr gewohnt"

Negativ: "The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight"

Positiv: "it was on time"
Negativ: "it was a poor food choice again."

Negativ: "Horrible complimentary food quality in economy class. Not enough options to purchase food/snack."

Negativ: "video was broken"

Negativ: "So eingepfercht hab ich noch nie gesessen. Grauenhaft."

Positiv: "Sehr angenehme und bemühte Crew - wirklich super!"
Negativ: "1 Deutscher Film im Angebot"

Negativ: "I hurt my knee. The legroom is too small."

Positiv: "Freundliche FB, aber unerfahren"
Negativ: "2,5 Stunden Verspätung. Crew lässt anytime die Eco Pate in die Business. Nach unseren Jacken durften wir bei Landung suchen. Es gab kein Feuchttuch beim Start. Catering war ungenießbar. Es gab zum Salat Nicoles (ohne Thunfisch und Ei) noch nicht einmal Brot. Meine eigentliche Auswahl war bereits ausverkauft. Nur ein Film auf Deutsch!"

Positiv: "Enge, unbequeme Sitze"

Positiv: "Full Flat Sitze, viel Platz bei Einzelsitzen, freundliches und aufmerksames Personal."

Negativ: "Staff wasn’t helpful and gave false information"

Positiv: "Crew, entertainment and food service was excellent"
Negativ: "Seats too crowded for 8 hour flight. As soon as the person in front leans back you have no room it is unbelievably uncomfortable to have a seat back in your face for that long!"

Positiv: "UNCOMFORTABLE BED AND SERVICE"
Negativ: "BED, DRINKS"

Positiv: "problemloser, schneller check in und schnelles boarding. Ruhiger Flug - überpünktlich..."

Positiv: "Flug hatte 30 min Verspätung aber das kann passieren . Pilot hat sehr niedliches deutsch gesprochen und sich sehr nett entschuldigt . Habe daher Zug verpasst nach hamburg und damit Abend Termin . Hatte am service Gate gefragt , ob ich direkt auf den Flug nach hamburg tauschen kann - es gab freie Plätze und ich hätte einen für 622 Euro kaufen können. Warum muss das anders sein als beim Zug ? Fliegen ist wie Zug fahren . Ich habe auch mein Ticket (79 Euro ) mit der dB für eine Bearbeitungsgebühr von 19 Euro tauschen können .. und die was nicht schuld und hat einen schlechten Ruf ;) gerne flexibler werden wenn Flexibilität von Passagieren erwartet wird . Danke , dass sie das ausrichten .. viele Grüße"

Positiv: "The airport it's very nice and clean.."

Negativ: "Wenig essen wenig platz wenig alkohol an board ...."

Positiv: "Nothing"
Negativ: "Flight attendants in majority were rude, didn't care, unhelpful, for business class, service was worst I ever experienced. Plane is old, pretty dirty, they don't care about elders at all, this flight really ruined my whole travel experience, I doubt I'd ever want to go back."

Negativ: "The 40 min layover between SVO-HEL and HEL-JFK required security check and walking approx. 30-gate distance. It was well organized, but still straining."

Negativ: "Sound only came out of one ear from headphones"

Positiv: "Yes, in general I like American Airlines so I was happy with flight in general"

Negativ: "announcement in English hard to understand"

Positiv: "The good"

Positiv: "everythning"
Negativ: "16 hour overnight stop at helsinki airport."

Negativ: "The meal made me sick."

Positiv: "There was plenty of room and the food was good."
Negativ: "Can't think of anything I didn't like"

Negativ: "Something that was unpleasant was if someone spoke through the announcement system it would be very loud through the headphones if someone is listening to a movie or music"

Positiv: "Friendly staff, frequent food, frequent drinks (including wine) included in price of fare."
Negativ: "Boarding method. Should board people furthest from the front of coach first to avoid clogging of aisle."

Negativ: "Whoever designed and built this airplane should literally be INDICTED - AND I AM NOT KIDDING! We were in disbelief the moment we boarded and saw the airplane. 10 people across jammed into the row??!! - and on an long international flight?? - are you kidding??!! Further, these were the SMALLEST seats I have EVER been forced to sit in. Neither I, or my friend came close to fitting. We literally had to alternate getting up and standing because we were literally overlapping each other when we sat! (His shoulder and arm were literally on top of me!!). It was so bad that when the stewardess came rolling down the aisle with her cart, I had to be aware and see her in advance so I could literally TURN MY BODY OVER TO THE LEFT HALF ON TOP OF THE PERSON SITTING NEXT TO ME SO SHE WOULDN'T TAKE OFF MY ARM AND SHOULDER. ULTIMATELY, SOMEONE, OR MORE THAN ONE PERSON, IS GOING TO GET SERIOUSLY HURT BY THIS RECKLESS, GREED-DRIVEN DESIGN!! The OVERT GREED by the airline (American) clearly reflected by this in trying to JAM as many human beings into a flight as possible like Sardines is DISGUSTING!!! You simply DO NOT TREAT HUMAN BEINGS THIS WAY!! It is also clear evidence that there needs to be tighter standards, regulations and penalties by the FAA and what is allowed by airlines. AND I AM SENDING A LETTER TO THE FAA!!!"

Positiv: "Staff was nice. Seat was standard."
Negativ: "Small movie selection."

Negativ: "One of the crew members was rude."

Negativ: "I booked this through Finnair and it was a British Airways code share .I was unable to get the record locator for BA and could not check in prior to getting to the airport ."

Positiv: "The Movies"
Negativ: "The stewardess could have been nicer. Very rushed, they were polite but just rushed! Also the lack of CLEAR English speaking crew!!!"

Positiv: "This is not my first experience with Finnair flight and I'm very pleased with a consistency of a good service, high professionalism and I will recommend this airline to all my friends."

Positiv: "Updated gate changes sent to phone was a life saver!"

Positiv: "We got there"
Negativ: "No way to get seat assignments until 4 hours before flight"

Positiv: "Not bad as cross-ocean flights go, but cramped. The seats (and the available room per person) are what would be considered normal nowadays, but I remember flying thirty years ago. The crew was very pleasant and snacks were served (and appreciated), but didn't make up for the cramped conditions."

Positiv: "The meeting I was attending in NY got postponed so I lost the full 1/2 return ticket. Nothing I could do, all at once all kinds of small text appear in big and over 400 $ was lost. This is the last time I book with Kayak. Better pay a bit more directly with the airline but do not have a deal like the Kayak deal. So please remove from all your sites. Thank you VV"

Positiv: "Nothing to like"
Negativ: "This Iwa’s very bad experience. Never again will use LOT"

Negativ: "Never again"

Positiv: "Die Crew war aufmerksam, trotz der kurzen Flugzeit."
Negativ: "Die Sitze waren sehr eng..."

Positiv: "Crew war aufmerksam, trotz kurzer Flugdauer"
Negativ: "Die Sitze waren sehr eng..."

Positiv: "OnBoard Personal war extrem freundlich - angenehmer Flug - Essen war nicht gerade das beste aber für Flugzeug Essen war es OK"
Negativ: "Die unerwartete Verzögerung in Warschau von fast 4 Stunden ohne Erklärungen wann und ob der Flug nach Chicago stattfindet war absolut unangenehm und NICHT OK"

Positiv: "OnBoard Personal war extrem freundlich - angenehmer Flug - Essen war nicht gerade das beste aber für Flugzeug Essen war es OK"
Negativ: "Daß nach der Ankunft in Warschau weder Information über die Verzögerung es Weiterflugs nach Chicago gegeben wurden noch den Grund noch irgendeine Indikation wann der Verbindungsflug statt findet"

Negativ: "Deleyed. I got stranded in Warsaw with no possible connection. Transfer desk doesn’t work. 1 person for 67 people in the queue. Welcome to Poland a Third World Country"

Negativ: "Bathrooms smelled and dirty and not functioning"

Positiv: "Nice crew, great flight entertainment."
Negativ: "N/A"

Negativ: "They lost my bag!"

Positiv: "It was Ok."

Positiv: "Angenehme Atmosphera, guter Flug, hervorragendere Landung!"
Negativ: "Sowas habe ich nicht!"

Negativ: "Pünktlichkeit"

Positiv: "Complimentary upgrade to business class - wonderful!"
Negativ: "Delightful service and food."

Positiv: "Service.On time.Comfortable seats.Friwndliness of flight attendants."
Negativ: "On board WiFi ."

Negativ: "Flight delayed more than 2 hours to NY. Not comforting to be told technical difficulties are delaying the flight."

Positiv: "Crew has improved significantly over the last few years, actually pleasant compared to the horrible attitudes they had years ago. Seat was OK, good leg room on the 798-9."

Negativ: "Only chocolate Snack"

Positiv: "On time, stable flight without surprises"
Negativ: "Bus takes you to and from the plane."

Positiv: "Das Personal war freundlich und aufmerksam, was allerdings selbstverständlich sein sollte."
Negativ: "Möglicherweise war die Zeit zu kurz, aber das Flugzeug war nicht ordentlich gereinigt. Es klemmte noch der eine oder andere Becher im Zeitungsfach und auch auf dem Boden konnte man erkennen, etwa welche Schokoriegel verteilt wurden..."

Positiv: "Das Flugzeug war sehr sauber (anders als beim Hinflug)"
Negativ: "Die Gepäckfächer waren hoffnungslos überfüllt. Das Personal hielt es nicht für nötig, hier ordnend einzugreifen..."

Positiv: "Business class on the Dreamliner is a true dream."

Positiv: "food was great, boarding was a horrible process."

Negativ: "Crew was having dificulty communicating in English."

Positiv: "In Warschau waren alle idioten die dort arbeiten verstehen kein Englisch und tun so ob die alles wissen"
Negativ: "Service ging"

Positiv: "Staff was very nice and friendly"

Positiv: "Seat comfort. Smooth flight."
Negativ: "55min delayed boarding at JFK, 55min delayed landing ans 35min awaiting gate access upon landing at JFK."

Positiv: "Alles (bis auf eine kleine Verspätung auf dem Rückflug) lief reibungslos ab."
Negativ: "Diese billige Schokowaffel hätten sie sich sparen können. Die Plastikbecher für's Wasser auch. Lademöglichkeiten für Elektronik an den Plätzen wären toll."

Positiv: "Nette Geste: Kaffee und Wasser plus Schokoriegel gratis"
Negativ: "Sitzgurt 1 cm zu kurz, daher Verlängerung erforderlich. Durch Motorgeräusche Ansagen kaum zu verstehen."

Positiv: "Kaffee und Wasser kostenlos. Kein aufdringlicher Bordverkauf."

Positiv: "The entire cabin crew was excellent. Service fabulous. Requested vegetarian meal. It was supurb. Very unusual for flight from. Eastern European countries They exceeded my expectations . Thank you"
Negativ: "Boarding from. EWR WAS lousy. Flight going to Warsaw was delayed to start with . They did not announced . Only shown on screen. They have to definitely announce to the passengers THEY WILL BOARD AS PER GROUP NO. . NEED NOT MAKE A BIG LINE JUST RELAX ON THE CHAIR . PEOPLE ARE TIRED OF STANDING in the line for a long time May be they need to have more group Nos to easy facilitate boarding . This is only a suggestion. If they want to improve customer experience and travel again with them"

Positiv: "Business class was very roomy. There was easy access to storage. The flight crew was extremely courteous and did their very best to see to the needs of the passengers."
Negativ: "The seats, when in reclining position, could have been a bit more comfortable."

Negativ: "Flug 2 mal verspätet aber trotzdem muss man für die Getränke zahlen."

Positiv: "Service, personal space. New aircraft."
Negativ: "Wifi would be good"

Positiv: "Crew was very polite, smiling and accommodating , food was great quality, good selection of entertainment on board. Comparing what LOT was few years ago, they have made a huge progress and overall improved everything across the board. We got to destination before scheduled time."

Positiv: "Sehr gutes Flugzeug"

Positiv: "Es gibt nichts, was sich massiv bemängeln oder zu loben zu wäre. Es war ein normaler Flug, wie er auf einer Kurzstrecke mit einer Durchschnittsairline zu erwarten ist."

Positiv: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Negativ: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them This is not the service you accept for 3000$ flight"

Positiv: "Large seats, decent fare - although inconsistent."
Negativ: "Chairs are bare minimum and starting to fall apart. Crew is bad. Half amenities don’t work (eg no espresso machines, despite the fact they are installed). Almost no entertainment."

Positiv: "Boarding process was fine."
Negativ: "Old plane. Terrible entertainment system. We ordered Kosher meals. They cam from a company called Stogel. NOT FIT FOR HUMAN CONSUMPTION. Flight attendants disavowed responsibility for anything other than meal service because "this is not our aircraft.""

Positiv: "better than expected accommodations, wonderful crew."
Negativ: "entertainment system stopped working at one point. Snack before landing was a sad excuse for a cheese sandwich. Bathroom sink was backing up."

Positiv: "Food and staff was amazing"
Negativ: "TV didn't work good"

Negativ: "I paid $ 55 extra for my seat # 20G.Company changed aircraft(it was Boeing 777-200).I did't get what i paid for. They gave me seat #30G(regular).Do i have a chance to get my money back?"

Positiv: "The crew on this flight was amazing. Very attentive, courteous and professional!! The crew was in no way responsible for how terrible this airplane was, and they did a wonderful job of making sure everything was taken care of."
Negativ: "The plane was terribly old and decrepit. None of the television screens worked, the airplane was dingy, brown, worn out looking and just overall gross. This flight was operated by a company called Privilege Style, and while the crew was fantastic everything else was terrible. The food was pathetic and nasty; they served breaded chicken that was so soggy it resembled a used dish cloth. It came with soggy oily vegetables and a cake that had condensation all over it. The only redeeming thing on this flight was the free Polish beer (it was warm). The flight we took going to Poland was on one of their new Dreamliner planes and it was amazing! We were so disappointed with this return flight as it was a stark contrast to the wonderful experience we had coming to Poland. I hope in the future they can discontinue use of these older planes, as it makes flying much more aggravating."

Positiv: "Plain"

Positiv: "coffee, snacks."
Negativ: "No free wine :-), unlike in flights with Lufthansa or AUA"

Negativ: "Departure late about 4 hrs, little information along the way. More waiting at arrival for gate to open up due to late arrival. Seats are not comfortable."

Positiv: "The crew was very attentive."
Negativ: "The wait until we could get off the plane after landing due to the fact that there weren't any gates available."

Positiv: "I have been flying with them for the past 16 years(economy seats), and I have to say that their service,and comfort of overnight flights have improved tremendously! Partially due to the fact that they have 787 Dreamliners now, in which the seats are wider and are reclining more than before, the leg room is bigger, the air quality better. The crew members are very professional,not overly sweet,yet caring and understanding,especially when you are flying with small children.As to those complaining about overcharged luggage- read the rules people! If you go over the maximum limit of 50lb for a check in, let's say 2lb,they won't charge you,but don't expect them to close their eyes when your luggage weighs almost double that!"
Negativ: "The food is ok, nicely packed, but even if you don't like it they have extra options to purchase for a small price."

Positiv: "Modern aircraft, food, extraordinary fligjt attendants"
Negativ: "I wish that had wifi."

Negativ: "Quality of your business seats leaves questions. I have never managed to find a comfortable rest on TAP business seats. May be good to compare with other major airlines."

Positiv: "The crew."
Negativ: "Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!"

Positiv: "Great customer service!"
Negativ: "NA"

Positiv: "The on-board entertainment"
Negativ: "More food, more water"

Positiv: "Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful"
Negativ: "TAP being on time and giving a reason why the flight was late"

Positiv: "usb Power"
Negativ: "The seat padding needs to be improved."

Positiv: "Nothing"
Negativ: "Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life."

Positiv: "Sehr saubere, helle und moderne Kabinenatmosphäre.Trotz der kurzen Flugzeit gab es Snacks und Getränke. Sehr freundliches Bordpersonal. TAP, sehr gerne wieder."
Negativ: "Die Qualität der Lautsprecher an Bord sollte geprüft bzw. verbessert werden. Die Soundqualität war bezüglich der akustischen Verständlichkeit schlecht."

Positiv: "Me gusto el trato de las azafatas y la comida estuvo muy buena!!"
Negativ: "Deben mejorar la comodidad de los asientos"

Positiv: "Crew was great and seats had footrests."
Negativ: "Very old plane with outdated entertainment system and no power outlets. Had to take bus to plane, we repeatedly lined up for boarding only to have our flight delayed again and again."

Positiv: "Crew very friendly"
Negativ: "The process for getting ready to board was a little chaotic"

Negativ: "Boarding process was in fact dangerous, with people corralled into small spaces without letting them out on the other end. We felt claustrophobic, crushed, and at one point people were even having to jump over the escalator to the bus loading area because there was too much crowding. Dangerous"

Positiv: "Nothing, I tried to cancel the reservation 3 days after I made it and couldn’t even get a percentage back. What a waste."
Negativ: "Let me cancel the flight for a percentage back so I didn’t have to waste the entire price of the flight for a ticket I couldn’t use."

Positiv: "attention and food"
Negativ: "more bathrooms on the airplane"

Positiv: "The Tap flight was an hour late causing me to miss my connecting flight with Tap and my car rental. Attendant NO help. Sent me wrong place!!."
Negativ: "Better flight attendants who know how to help. Never TAP again!!"

Negativ: "Aircraft left an hour late after rushing us through the terminal. The cabin was freezing, the food was bad. 13 hours was a very long time."

Positiv: "Service"
Negativ: "Coordination between connection flight"

Positiv: "Cod fish meal was nice! Lots of movie options, and the staff were nice."
Negativ: "Foot rests would have been great to have. The boarding process was exhausting. A long line for another passport check (after the immigration check point) and the long bus ride to the aircraft."

Positiv: "The crew"
Negativ: "Be on time and that they dont loose my bags! Wait for and extra 2 hours in the arrival airport because of the lost"

Negativ: "Been on schedule"

Positiv: "Nette Crew"
Negativ: "Essen - kein glutenfreies Menü"

Positiv: "Die Crew"
Negativ: "Das Essen. Die Unterhaltung."

Positiv: "Überpünktlich!!! Steckdose am Sitzplatz"
Negativ: "Alles ok!"

Positiv: "Die Besatzung war wie immer nett"
Negativ: "Über 2h Verspätung und wie toll wäre es, wenn TAP nur einmal pünktlich sein könnte"

Positiv: "Verspätung wie schon üblich bei TAP"
Negativ: "Einfach nur mal pünktlich"

Negativ: "Flug verpasst da Anschlussflug gecancelt"

Positiv: "Flug gecancelt"
Negativ: "Benachrichtigung das Flug gecancelt wurde"

Positiv: "unexpectedly comfortable seat on this particular flight, unlike my previous flights to/from USA"

Positiv: "nice people and cordial staff"
Negativ: "cold night in Vienna, pre-boarded then waiting on the bus for 15 min (with doors open) before driven to the plane. then again landing in Lisbon, off the plane then bused to the terminal. slow"

Positiv: "The crew were excellent during the flight."
Negativ: "We missed our connection flight because our first flight was delayed. Despite getting to the desk when there were still people queuing he refused to let us board. We are now delayed for 30 hours with no money or clothes. TAP staff were horrible- no sympathy or even an apology. Just awful."

Positiv: "The people on the plane were super nice and the flight was nice as well. the price was cheaper than many others."
Negativ: "I am used to traveling continents with other companies. There has always been 2 check in bags allowed with no extra charge as long as you are under 23kg on each. I get to the airport with my 2 bags ready, TAP tells me on large holidays, they only allow 1 bag to be checked to my specific African destination until January 11. And that one bag will cost me $120. They will not let me have the second one. Who does that? How much sense is this supposed to have. I checked with others and they do not do that. That rule rule is unfair and racist. Now that I am back, I have a bag missing. Wow!"

Negativ: "Bei lufthansa Tarif mit Sitzplatzreservierung gebucht, TAP lässt sich das dann nochmals bezahlen. Umsteigeverbindung zu Eurowings, Gepäck durchchecken nicht möglich, also genug Zeit einplanen um das Gepäck abzuholen und wieder einzuchecken! Nach dem getränkeservice versammelt sich das Bordpersonal hinten im Flieger zum schnacken."

Positiv: "Freundliches Personal"
Negativ: "Sitzlehne bewegt sich nicht Kein Entertainment"

Positiv: "The flight itself was good."
Negativ: "The only thing that I felt was not appropriate was that they made me check in my carry-on at the gate. Apparently, the airline requested 55 passengers to check their carry-on bags...but they just selected the first people who were closest to the gate. I purposely did not check a bag because I had limited time to make a train connection at my final destination, plus I had to go thru customs and I knew that in itself would be time consuming. I explained this to the airline staff, but they did not care. I think they should have first asked for volunteers; and if still needed, then randomly select people to check in the carry-on. Also they only were making people with the “suitcase” carry-on to check them in....anyone with a duffle-looking bag was not even bothered. Luckly, I’m mange to make my train connection, but I was running to do this...not fun at all."

Positiv: "Overhead luggage space"
Negativ: "Entertainment pretty bad. Boarding very disorganized, takes way to long, getting on and off. had to show Passport and boarding pass way too many times, inefficient. Seat was more spacious than going, but not much padding for long flight. No air control No safety demos"

Negativ: "The flight was delayed and I missed my next flight. They charged me for the next flight (from Lisbon to Porto) full price but put me on wait list, contrary to their representation (Tap Air as well)."

Positiv: "There is enough space between seats. Good selection of movies."
Negativ: "Luanda personnel refused to check luggage lad to mxp even when the other flight was also TAP. We had to pick up luggage and recheck in LIS."

Positiv: "Very nice flight."
Negativ: "Boarding should be more organized."

Positiv: "Pünktlich gestartet, aufmerksames Flugpersonal"
Negativ: "Etwas verspätete Ankunft"

Negativ: "When I booked the flight, your site said that I would not have a luggage charge, but I was charged 37 euros more when I checked in."

Positiv: "Flug war fast 1h verspätet"
Negativ: "Fächer für das Handgepäck völlig überfüllt"

Positiv: "Eigentlich relativ viel Platz/Beinfreiheit."
Negativ: "Nach Verspätung von einer Stunde nochmals im Flugzeug eine weitere Stunde auf den Start gewartet."

Positiv: "Clean modern aircraft"
Negativ: "Left 35 minutes late; had to take a bus to the plane in Lisbon (no gate)"

Positiv: "I liked that the airline provided blankets pillows and headsets at no extra cost for our 8 hour flight. The crew were very nice and accommodating. The food was good."
Negativ: "I did not like having to pay 75 Euro for one checked bag. That should Have been more clearly set out when booking a flight. The entertainment could have been better. Poor reception for some shows."

Positiv: "New and clean planes"
Negativ: "Seats in the back with little legspace."

Positiv: "zweites Flugzeug E90 altes gerät Top in Schuss mit viel Beinfreiheit."
Negativ: "80 min Verspätung"

Positiv: "Flugpersonal war freundlich und aufmeksam. das erste Flugzeug war ganz neu A 320R"
Negativ: "flug 24 min verspätet :-("

Positiv: "Der Flug war pünktlich, das Personal freundlich und sogar für Verpflegung war im Preis inbegriffen gesorgt"

Positiv: "Freundliche und aufmerksame Crew schaffte Wohlfühlatmosphäre. Der gereichte Snack und Getränke waren inklusive und schmackhaft"
Negativ: "Flug mit neuem Airbus A320. Gute Sitze und ausreichen Beinfreiheit. Superweiche Landung in FRA!"

Positiv: "Da dies mein Anschlussflug war würde ich direkt auf den richtigen Weg zum richtigen Gate verwiesen und hatte daher auch keine Probleme beim Boarding. Im Flugzeug gab es bei 10h Flugzeit (nachts) zwei große Mahlzeiten die tatsächlich sehr lecker waren. Es gab eine riesige Auswahl an bekannten Filmen und Serien was mich sehr begeistert hat. Decken/Kissen/Kopfhörer ebenfalls sehr angenehm"