Finde günstige Flüge von Wien nach Philadelphia

Negativ: "Top carrier"

Positiv: "Seat comfortable and the seatbelts actually fit!"
Negativ: "Nothing relly"

Positiv: "Cree was great. The switch from one airplane to another was smooth. Snacks were great selection and enjoyed the WiFi"
Negativ: "Everything was great"

Positiv: "this is the airline"

Positiv: "Nothing three hours late I went to dc and then took the train"

Positiv: "Crew was really nice."
Negativ: "My first flight was delay because of that I lost my second flight."

Negativ: "We left Salt Lake City so late that I missed all my train connections and ruined my plans."

Positiv: "Standard boarding The plane was on time"
Negativ: "Better boarding process.Such as the one used by Southwest"

Positiv: "The flight was on time the crew and captain was very helpful. They got us on and off quickly and safe"
Negativ: "Nothing"

Positiv: "Almost 3 hours of delayed"
Negativ: "Almost"

Positiv: "Crew was the best I have had in 2019 on Delta, the only good crew."
Negativ: "Everything at the Atlanta Airport. From the airport and staff itself to those working for Delta Airlines. It has been so bad, that I am thinking of flying with American Airlines again and avoiding the Atlanta Airport all together. Absolutely the worst airport in the country, Delta not much better"

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Positiv: "Good entertainment options."
Negativ: "Only water and coffee available. Flight had been delayed over an hour."

Positiv: "Nothing"
Negativ: "I paid to be in row 1 first class, when I checked in I was in the first row, then as I boarded I was told my seat changed to the back row in first class for no reason at all. I choose the 1st row for a ready and I expect to sit there! 2 flights in a row that Delta moved my seat for no reason"

Positiv: "Entertaining crew"
Negativ: "On time arrival (we were late)."

Negativ: "No problems at all!"

Positiv: "I like flying Delta. Make you feel comfortable and at ease."

Positiv: "The crew was nice, the flight was so short, there was little interaction with them."
Negativ: "Boarding was a disaster, people didn’t have seats which caused a delay in boarding. It was a mess. The seats were uncomfortable and too small. I know it’s a short flight but it was just too tight in there. The flight was delayed and the communication was all over; the time was constantly changin"

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Positiv: "Don't know yet, because I have not left Korea."
Negativ: "Not happy that DELTA changed my flight again and now I arrive (6) hours later in Philly. Longer layover in Detroit is not comforting! Hoping/praying that DELTA doesn't change more on this flight going home!"

Positiv: "nice crew"
Negativ: "terrible seat comfort, late departure due to airline’s booking problems"

Positiv: "Crew was very pleasant"
Negativ: "Old airplane. Everything was worn out and stained. Entertainment system is ancient. Economy seats are so small you can barely get in and out."

Negativ: "90 minutes on the taxiway is not what you want"

Positiv: "We left early"

Positiv: "Flight was safe, smooth & fast."

Positiv: "Inflight Service is great"

Positiv: "Pilot was courteous, pleasant and kept us informed of flight status."

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Negativ: "Seats have no leg room!!!"

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "It was too cold on the flight. I asked for a blanket and luckily the stewardess had one. However, before giving it to me, she told me it was the only one on the flight!"

Positiv: "Smooth , fast, comfortable"

Positiv: "Crew was awesome"
Negativ: "No TV unfortunately"

Positiv: "What I liked was getting to my house."
Negativ: "The air-conditioning was extremely cold; on the positive side, I was given a blanket. The plane did not have any kind of tv screen in which to watch films or programs. Space was unbelievably tight between seats and rows; I cannot imagine a horizontally or vertically big person having any level of comfort. In general, the service was quite poor, making me wonder how does Delta treat the flight attendants, for they seemed tired and careless. The above did not happen in any of my other flights: Atlanta-Guadalajara, Guadalajara-CDMX, CDMX-Atlanta."

Positiv: "Everything, smooth flight with an entertaining crew."
Negativ: "NA"

Positiv: "The exit row seats reclined."
Negativ: "USB charging didn't appear to work. No meal service. Very brief lay over. This is bad because a 6A flight from RNO to SLC with a <50m layover and then a SLC to PHL flight means that you do not get any food until 11P when landing in PHL."

Positiv: "Crew was great"
Negativ: "No entertainment on flight. No smoking in Minneapolis airport"

Positiv: "Everything went smoothly. The staff were friendly, the flight fast and calm."
Negativ: "Nothing that can be done, just tough being 6'5" in a connection plane."

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Positiv: "Made it out of Detroit that same day! Friendly flight attendants!"
Negativ: "Flight was delayed. And then cancelled. We were booked into a later flight 8 hours later that was also delayed again due to weather but we did make it out of Detroit that night. Other people were not as lucky."

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Positiv: "Plane nice and comfortable"

Positiv: "They have great and friend staff."
Negativ: "Delta treats any passenger that isn't a member of their skymiles or anyone that doesn't purchase a seat in advance like peasants. You don't get assigned a seat until YouTube up at the airport... That's fine, not really a big deal. But because you didn't select a seat, they don't let you print or view your boarding pass on your phone, forcing you to go to the checking desk. For someone that has TSA pre check and travels alot, all that extra time adds up and can sometimes cause you to miss your flight. Because there is on "fast line" when you check-in like there is at the security check point. I only have this problem with Delta, never American airlines..."

Negativ: "my flight from JFK to Cancun had entertainment (TV, movie screen, headphones, etc). This one did not. Was kinda disappointed."

Positiv: "Seats were comfortable"

Negativ: "If flight is full all the time get a bigger plane"

Positiv: "nicht angetreten"
Negativ: "verfallen lassen - nach Köln war es billiger als nach FRA"

Positiv: "Flug war püntlich"
Negativ: "teuer"

Negativ: "SARS-CoV-2 und Abstandsgebot gibt es für LH nicht!? Biz mit nur 1 PAX bis Row 6, Eco bis Row 10 alle Reihen unbesetzt (Trimmung). Dahinter die Rows dicht besetzt, teilweise 2x2 im ohnehin schon eng bestuhlten CRJ. Bei Ankunft Busposition mit nur 1 Bus (Abstand im Bus??)."

Negativ: "Hygieneplan scheint nicht vorhanden zu sein. Boarding ohne Abstand und aussteigen unter chaotischen Zuständen. Reihen werden zum Ausstieg aufgerufen, obwohl der Gang noch völlig blockiert ist mit anderen Passagieren. Anti Covid-19-Maßnahmen scheinen hier noch ein Fremdwort zu sein. Sehr enttäuschend und beängstigend. Andere Airlines (Swiss) sorgen für ein besseres Sicherheitsgefühl."

Positiv: "amazing and great customer service"

Negativ: "Die Sitze der Business-Class im LH A340 sind einfach nur unbequem. Das können andere Airlines besser."

Positiv: "Crew was very good. Food was OK."
Negativ: "Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated."

Positiv: "Nothing in particular stands out about our flight. We've flown many airlines, Aeroflot, British Air, Delta, Iceland Air and KLM recently. Lufthansa was right in there with the middlet of the pack, with the exception of Iceland Air, which would be at the bottom, but they make no pretenses. The seats, even in the basic economy, which we had,reclined and were comfortable; good legroom. Food and drink offerings were standard. Amounts were small, but everything was the right temperature. Restrooms were clean and well equipped. Movie offerings, not many newer releases. Nothing like Sky news, so you couldn't check weather or current events. Crew was courteous and attentive,"
Negativ: "Boarding at Frankfort left much to be desired. First off, the equipment was not ready; we waited 45 min. to board after we got to the gate (early) and due to turbulence over the Atlantic, the pilots could not make up the time. We are senior citizens. We, along with about 25 others in our category, responded to the call for us to get in line to board, stand for 30 min. The gate personnel did not provide any information that boarding was NOT imminent at that point, so you had to stand up to keep your place. Finally, once the boarding for people needing assistance began, we got to choose between using 2 flights of stairs (a faster way to get into the plane) or an elevator to board the plane. (Hello! We have trouble with things like stairs; don't you know that?) The elevator accommodated one wheelchair and 2 or 3 people at a time. More waiting in the jetway to get down to the plane! The whole boarding process took 90 min. from the time we stood up to the time they closed the doors. Bad grades for the the cleaning crew making us wait so long, for the gate personnel for keeping us in the dark and the disorganized process boarding. Nobody cared about our discomfort, not what we would have expected from LH. Consequently, we've revised our opinion of Luthansa. Maybe next time we'll take BA."

Negativ: "Hour late departure and still only loaded 1/3 of the luggage. Communication about the luggage problem was poor"

Positiv: "All good"
Negativ: "N/A"

Negativ: "I missed my connecting flight because my flight was late. I had to get to my destination for a wedding."

Positiv: "Tolles Personal"
Negativ: "Leider sehr unruhiger Flug, starke Kurven, viele Vibrationen"

Positiv: "Crew war informativ bezogen auf Verspätung. Bremsen in Bremen sehr fragwürdig. Kein Grund in Bremen so stark zu bremsen."
Negativ: "Landung mit Stop übermässig stark gebremst. Bin jahrelang selbst in Bremen gelandet mit viel grösserem Flugzeug. Nie Problem gehabt. Mopedflieger von Cityline brauch so eine Bremsung nicht total unkomfortabel für die Pax"

Positiv: "The crew was attentive"
Negativ: "We sat on the runway for an hour."

Positiv: "The new Airbus was a very cool aircraft."
Negativ: "Boarding process is really disorganized."

Positiv: "Guter Flug"
Negativ: "Aus einem unbekannten Grund kam die Crew verspätet, daraus wurde eine halbe Stunde später gestartet."

Positiv: "Crew very professional"
Negativ: "More entreteiment on bord"

Negativ: "Umsteige Zeit in München war zu kurz! Konnte erst 8Uhr weiter!"

Negativ: "wasserflaschen und cola bûchsen"

Negativ: "Same as previous"

Positiv: "professioneller Empfang am Gate trotz Verspätung infolge Verspätung des vorausgehenden Fluges..."

Positiv: "Food and crew were terrific."
Negativ: "Security at Frankfurt is particularly laborious"

Positiv: "The crew is amazing! We have comfort even in the economy class."

Positiv: "Nichts"
Negativ: "Der Flug hätte nicht storniert werden sollen."

Positiv: "The crew was polite and did their best"
Negativ: "Connection time was way too tight, Plane was overcrowded, food was abysmal, bathrooms filthy, seats are designed to be as uncomfortable as possible, missing and broken parts, tiny pitch, not usable for work, no place for personal device, freezing cold cabin. Worst transatlantic coach experience I’ve had in years, including budget airlines."

Positiv: "Maschine war ganz leer, Crew super nett Frühstück in MUC Lounge gut"
Negativ: "LH typisch keinen Komfort, Internet zum bezahlen, Catering mies"

Positiv: "Boarding was easy. Flight attendants were so attentive in Premium Economy. Entertainment choices were excellent. There was a USB charging port on the back of the seat. All good!"

Negativ: "Delayed flight barely catch the next one."

Positiv: "Sehr freundliches Personal. Moderne Maschine."
Negativ: "Boarding dauerte lang"

Positiv: "Das Flugpersonal war total freundlich und hilfsbereit. Ausgezeichneter Service."
Negativ: "Das Boarding hat etwas lange gedauert."

Positiv: "Alles war sehr gut. Besatzung war sehr freundlich und der Flug verlief komplett problemlos und pünktlich."
Negativ: "Natürlich war nicht viel Verpflegung an Bord, aber für einen Kurzstreckenflug und zu diesem Preis ist das auch absolut in Ordnung."

Positiv: "Es war nett"
Negativ: "Das Essen war nicht gut"

Negativ: "Alles o.K"

Positiv: "We liked mostly the crew, they were helpful, polite and efficient .entretaiment kept us distract during the long fly . Food was pretty good too."
Negativ: "The seats are very close to each other . The plane was taxing for a long time before or has a gate available ."

Negativ: "The cabin crew ignored my repeated calls for service. I willing gave up my seat so a couple could sit together with their kid and sat behind my wife and kids to be nice. They than reclined the seat back and my seat was broken do I asked them to put the seat forward and they ignored me. I informed the cabin crew that they weren't being considerate after all I gave up my seat to them. The cabin crew told me I could leave my 4 yest old and 3 year old alone and move to a new seat."

Negativ: "Von drei Flügen auf der Strecke Bali-FRA war einer von Lufthansa ausgeführt und der einzige verspätete gewesen. Leistung - OK, mehr kann ich nicht sagen."

Positiv: "Kind wurde von Flugbegleiterinen unterhalten, gut verpflegt Flugpersonal war sehr freundlich, sehr aufmerksam, besser geht kaum"

Negativ: "Der Flug ist nicht pünktlich gestartet. Informationen kamen sehr spät. Bis zum Zeitpunkt des eigentlichen Boardings war der Flugstatus pünktlich. Aus nicht ersichtlichen Gründen wurden bereits zuvor Flüge von LH und EW nach MUC annulliert. Erst gegen 21 Uhr erfolgte die Snkündigung dass 21:45 die neue Abflugszeit wäre. Gestartet ist die Maschiene dann um 22:05 Uhr. Die Kommunikation war sehr schlecht, das Bodenpersonal schloss bis zuletzt keine Annulierung aus."

Positiv: "FRA to PHL excellent"
Negativ: "I was rebooked into FRA from BSL without notification."

Positiv: "Personal sehr freundlich, Flugzeug modern und sauber, Flug pünktlich"

Positiv: "Es gab zwar eine kleine Verspätung aber diese und deren Ursache wurden am Gate angesagt. Nettes und effizient arbeitendes Bordpersonal und freundlich vorgetragene Begrüßung, Ansagen und Verabschiedung. Flug war ruhig und entspannt. Gerne wieder!"

Positiv: "Alles bestens"
Negativ: "Nichts zu bemängeln"

Positiv: "Das Flugpersonal war freundlich und verbindlich. Die einzige Ansage aus dem Cockpit war eine Kurzansage: 20 Sek und zwar 20 Minuten vor Landung. Das hat sich überheblich angefühlt. Ist Piloten und Copiloten bewusst, wer deren Gehalt zahlt?!"

Positiv: "Das Personal war OK."
Negativ: "Da sich der Abflug kurzfristig von 7:00 Uhr auf 9:00 verzögerte fand ich dann doch etwas zu lang die Wartezeit."

Positiv: "Alles war zu meiner Zufriedenheit"

Positiv: "sehr aufmerksam"

Positiv: "Nett"
Negativ: "Essen war teilweise nicht gut"

Positiv: "Crew. Meal good too."
Negativ: "Bus rides to aircraft at Frankfurt"

Positiv: "Flugpersonal war freundlich"
Negativ: "Flug war verspätet durch verzögerte und chaotisches Einsteigen. Der Ausstieg war ebenfalls ein ziemliches Durcheinander."

Positiv: "Everything. Food, drinks and entertainment was great. The crew are amazing. Great flight. Pilot kept us informed of everything with delay of serving food due to turbulence."
Negativ: "How long it takes you to get to Germany! But they have no control over that."

Positiv: "Pünktlich!"

Positiv: "Pünktlich!"

Positiv: "Schöner kleiner Flieger"

Positiv: "Austrian... einfach sehr pünktlich!"

Positiv: "Stewards dis perfect job"

Negativ: "Everything"

Positiv: "Very good"
Negativ: "Hi am happy"

Positiv: "Why the 3 hours delay?"
Negativ: "Be on time"

Positiv: "Service"
Negativ: "Sitzabstand und die Klimaanlage an den Füßen nicht so kalt stellen."

Positiv: "Freundlichkeit der Crew."
Negativ: "Die Turbulenzen. Leider nicht beeinflussbar."

Negativ: "Verspätung war unschön."

Negativ: "Pünktlichkeit"

Positiv: "Alles bestens gewesen. War wirklich positiv überrascht."
Negativ: "Fällt mir nichts ein"

Positiv: "Friendly crew"
Negativ: "Boarding was a little off because we had to wait longer than expected for bused to bring us to plane . They should have Waited until buses arrived and then had passengers go through the gates so everyone could remain seated at the gate and not wait 20 minutes while standing."

Positiv: "Wifi onboard"
Negativ: "Wifi über paypal buchbar, aber Paypal verlangte SMS authentifizierung, was während des Fluges logischerweise nicht ging."

Positiv: "Amazing"
Negativ: "Nothing"

Negativ: "Personal am Gate überfordert und extrem langsam. Alles verspätet: Informationen, Boarding, Abflug, Ankunft, Aussteigen - wie bei Austrian "normal". Daher fliege ich mit Austrian nur dann, wenn es nicht anders geht."

Negativ: "Pünktlich abfliegen, schnelle Gepäckabwicklung, wenigstens noch eine salzige Alternative zu süß"

Positiv: "Catering in business toll"
Negativ: "Verspätung. Leider jede Woche mittlerweile"

Negativ: "Gepäck könnte nicht an Zielort durchgecheckt werden Durchgeführt von Eurowings"

Negativ: "Keine Info über Verspätung Gepäck könnte nicht an Zielort durchgecheckt werden Durchgeführt von TAP"

Positiv: "Pünktlichkeit, Freundlichkeit des Personals am Check-In und an Board."

Positiv: "nicht viel"
Negativ: "laut , eng , klein , unpünktlich"

Positiv: "Nettes Bodenpersonal"
Negativ: "70 Minuten Verspätung auf einem 40 Minuten Flug Nicht mal die Auswahl zwischen süß und salzigem Snack"

Positiv: "Everything from boarding, service on board, disembarking--- easy and efficient--polite and friendly"
Negativ: "Nothing"

Positiv: "Getränkeauswahl"
Negativ: "Eine alte AB Maschine mit geringem Sitzabstand. Unkomfortabel. Snacks sollten häufiger gewechselt werden. Verspätung."

Positiv: "Um diese Zeit wird das Programm abgespult, da erlebt man selten highlights. Allerdings war die abgespulte Leistung i.O."
Negativ: "Leider war das Flugzeug sehr voll, somit war es unangenehm eng."

Negativ: "Alte Maschine. Ein Stück abgepackter Kuchen"

Positiv: "It got me where I wanted to go, non-stop, for a reasonable price."
Negativ: "The economy seats seem to be narrower than they are on other airlines."

Negativ: "Flug ist ausgefallen"

Negativ: "Maschine ist 40 Minuten zu spät nach Berlin gekommen, in Summe 100 Minuten Verspätung, das Bodenpersonal war dann zu wenig um mit der Verspätung halbwegs umgehen zu können."

Positiv: "Dass es nur eine Stunde Verspätung war"
Negativ: "Dass Swiss gebucht wurde und Austria ihn durchführte, dass die Anschlussverbindungen nicht geklappt hat"

Positiv: "Very good drink service (one cold and one hot drink)"

Negativ: "Beinfreiheit in der ersten reihe bescheiden. kein welcome drink. zuerst wird nach dem essen gefragt, serviert und dann kommt erst das Getränk. einmal wird nachgeschenkt, der rest nur nach Aufforderung. weder Erfrischungstücher werden gereicht, noch sonstige Aufmerksamkeiten. leider auch noch etwas über eine stunde Verspätung. alles in allem: bei einem 3, stunden flug in business class erwarte ich mir etwas mehr."

Positiv: "Mehr oder weniger pünktlicher Abflug und Ankunft, der Flug kurzweilig und aufmerksames Mitarbeiter."
Negativ: "Etwas mühsames Boarding, aber auch das war kein wirkliches Problem"

Positiv: "Schnelles Boarding, freundliches Personal."
Negativ: "Sitze äußerst unbequem und eng für etwas größere Leute (190 cm)"

Negativ: "Es Gab salzige und süsse Snacks und ein getränk"

Positiv: "Flugpersonal hat gestreikt. Waruma auf Lasten des Kunden?? Werde zukünftig Austrian Airlinse weiden, weil sie kein zuverläßiger Partner sind"
Negativ: "Kein Essen"

Positiv: "Flight was on time, friendly staff, well organised boarding. Aircraft clean and in good shape."

Positiv: "new airplane with friendly staff. flight was on time"

Positiv: "Die Cabin Crew war im Wesentlichen OK, lediglich wegen der überfüllten Maschine und der Tatsache, dass mein Handgepäck nirgends verstaut werden konnte, bekam ich eine relativ kühle Information, ich könne es unter dem Sitz verstauen. Nach einigem hin und her fand man doch Platz über den leeren Sitzplätzen der Business Class."
Negativ: "@Austrian Airlines & @Airport Vienna: die Konkurrenz kann das viel besser: Wenn man sich schon wegen des Zubringerfluges OS736 verspätet, und den Anschlussflug OS273 gerade noch erreichen kann, ist es Service orientiert wenn man die Passagiere a) über den Anschlussflug informiert b) mit Priorität durch den obligatorischen Security Bereich begleitet c) dem Personal am Gate Bescheid sagt, dass noch Passagiere boarden kommen Keine Infos wie wir zum Gate kommen, kein Priority beim durchlaufen des Flughafens und dann noch Security Check und dann noch das entfernteste Gate (F31), was es geben kann"

Positiv: "Das Bodenpersonal am Abflughafen schien leicht überfordert, obwohl die alle freundlich und nett waren. Die Cabin Crew im Flugzeug war ganz in Ordnung, Informationen über die Verspätung wurde über die Boardansage kommuniziert. Allerdings haben diese Bemühungen die Situation danach, welche ich auch zum Flug zähle, nicht verbessern können."
Negativ: "@Austrian Airlines & @Airport Vienna: die Konkurrenz kann das viel besser: Wenn man sich schon wegen des Zubringerfluges OS736 verspätet, und den Anschlussflug OS273 gerade noch erreichen kann, ist es Service orientiert wenn man die Passagiere a) über den Anschlussflug informiert b) mit Priorität durch den obligatorischen Security Bereich begleitet c) dem Personal am Gate Bescheid sagt, dass noch Passagiere boarden kommen Keine Infos wie wir zum Gate kommen, kein Priority beim durchlaufen des Flughafens und dann noch Security Check und dann noch das entfernteste Gate (F31), was es geben kann"

Positiv: "Das Flugpersonal war freundlich und serviceorientiert."
Negativ: "Der Flug war verspätet, die Gründe waren nicht nachvollziehbar. Ground Operation Flughafen erschien leicht überfordert."

Negativ: "Flyght was terible"

Positiv: "all was good"

Positiv: "Everything was excellent"

Negativ: "Hot meal was awful"

Negativ: "bitte besseren kaffee!"

Negativ: "bitte besseren kaffee!"

Positiv: "Freundliche, aufmerksame, gut geschulte Flugpersonal. Verpflegung wie in alla AuA Flüge. So fliegt man wirklich gern."

Positiv: "I liked how generous they were with food and drinks"
Negativ: "Free WiFi could have made the flight a lot better"

Negativ: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Negativ: "It's KLM. What else do you need to know."

Negativ: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Positiv: "Klm's consistantly high standards in everything they do."
Negativ: "Nothing"

Positiv: "Crew were excellent"
Negativ: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Positiv: "Usual faultless KLM experience"
Negativ: "Nothing."

Negativ: "Information on arrival time was not correct"

Positiv: "Customer care was super supportive"
Negativ: "Inflight sandwiches"

Positiv: "very nice crew"
Negativ: "my baggage was lost"

Positiv: "Reclinable seats."
Negativ: "The food!! The lights could be dimmed as it was a night flight."

Negativ: "Fix the damn KIOSKS at Vienna!"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Just as I expected. And I made my last connection easily."

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Food and service"
Negativ: "Working wifi would be good. Better A/C. More comfortable seats"

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Very professional"
Negativ: "Lost luggage"

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "No delay and nice staff"

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Crew was very engaging and service was good."
Negativ: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "Service is awesome. Food is great."
Negativ: "People with short connection are affected by the 15 to 25 minutes delay."

Negativ: "There was no wifi on flight"

Positiv: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Negativ: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Positiv: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Negativ: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Positiv: "Cabin facilities"
Negativ: "They didn’t bring one of my bags"

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "Being fed was amazing and watching free TV was great!"
Negativ: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Positiv: "Helpful and kind crew"
Negativ: "I wish there was WiFi"

Negativ: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Positiv: "The crew was amazing and the food was great."
Negativ: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "the crew was nice"
Negativ: "Seat confort on long flights, leg rooms,"

Positiv: "Good"
Negativ: "Nothing"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Negativ: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Negativ: "Not enough leg room"

Positiv: "punctuality of boarding and flight time"
Negativ: "attitude of crew in business class: no sense of true hospitality"

Positiv: "The crew was efficient. Flight left on time. Food and wine served."
Negativ: "No entertainment."

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Comfortable and well laid out seat area"
Negativ: "Food was a little substandard for business class"

Positiv: "Crew are the best!"

Positiv: "Punctual"
Negativ: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Positiv: "I"

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Positiv: "Very friendly crew"
Negativ: "In-flight system had some errors"

Negativ: "I not get to go my flight, I couldn't get reimbursement"

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Positiv: "Freundlichkeit des Personals"

Positiv: "Cops is always a good reason to flight"
Negativ: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."

Negativ: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Positiv: "Crew memebers"
Negativ: "Nothing"

Negativ: "Seat angle adjustment was not the most comfortable for sleeping."

Positiv: "It was very comfortable and pleasant."
Negativ: "Could be a little better the service, the dinner was late"

Positiv: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Negativ: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Negativ: "Really hard to get boarding passes online"

Positiv: "The crew was nice and the seat comfortable."
Negativ: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Positiv: "Crew was very friendly. Food was excellent"

Negativ: "Sehr laut! Eng gestuhlt"

Positiv: "Plane was new, and seatback screen responsive and functional."
Negativ: "Economy seats not very comfortable, very tightly packed together"

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Negativ: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Negativ: "It was great trip thank you Air France"

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Positiv: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."

Negativ: "Verspätung"

Positiv: "Just a routine flight but done with perfect execution."
Negativ: "Nothing."

Positiv: "Service and crew are great"
Negativ: "Seats"

Positiv: "Good selection of movies"

Positiv: "Timely and smooth teansit."
Negativ: "Food has a way to go to be appetising."

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Negativ: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Positiv: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Negativ: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Positiv: "Very quiet"
Negativ: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Positiv: "It was on time"
Negativ: "Hard seats Boarding was 35 min delayed"

Positiv: "Great service and food."
Negativ: "Tv screen is resolution is to low. Hard to see details."

Positiv: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Negativ: "Slight issue with headphone connection, was not the only passenger."

Positiv: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."

Positiv: "It was a wonderful flight and service . Hospitality and welcoming."
Negativ: "Nothing everything was amazing ."

Positiv: "Everything!"

Positiv: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Negativ: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Positiv: "I liked the food, the crew, the service"
Negativ: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"

Negativ: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."

Negativ: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Positiv: "The cabin crew was very good!"
Negativ: "The economy premium seats are very uncomfortable"