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Economy
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Nebensaison

September

Hochsaison

Dezember

Günstigster Flug

€ 340

Durchschnittspreis für Hin- und Rückflug

€ 824

Top-Preis für Hin- und Rückflug

€ 720

Top-Preis auf einfacher Strecke

€ 468
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Flug von Ho Chi Minh Stadt Saigon nach Wien
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FAQ - Flugbuchungen nach Wien

Top 5 Airlines auf der Strecke Vietnam – Wien

Ergebnis basierend auf Bewertungen von KAYAK-Nutzern
8,6
Korean AirErgebnis aus 5188 Bewertungen
8,8Boarding
8,6Komfort
9,0Crew
8,5Unterhaltung
8,4Essen
Airline-Bewertungen

The food was disappointing for an international flight, especially the breakfast. They also ran out of the dinner that we wanted so we had to settle for something else.

Mehr zu Korean Air

The food was disappointing for an international flight, especially the breakfast. They also ran out of the dinner that we wanted so we had to settle for something else.

Plane was old out of date. Seats tight and didn't work {like reclining}. Over all was good because of short flight.

Die 737-900 ist sehr eng. Unterhaltung oder Catering ist auf dem kurzem Flug nicht. Pünktlich angekommen, Koffer gab es schnell. Alles gut!

In der Economy erstaunlich viel Platz. Für den kurzen Flug wurde eine A330 benutzt mit zwei Klassen Konfiguration (lie flat in C). Es gab noch nicht einmal eine Flasche Wasser, aber sonst war alles tadellos im ausgebuchten Flieger. Viel Platz im Overhead Bin, weil ein Koffer immer gratis dabei ist. Klare Empfehlung!

Positiv: "Thank you for selected me became priority and the Sevice is good.Thanks again."
Negativ: "I don’t know yet."
Positiv: "The crew was A+, food was tasty and the amenities were great even for economy class."
Negativ: "Some of the flight attendants spoke really fast and hard to understand."
Positiv: "My prayority was safely, then was accomplish."
Negativ: "Was accomplish, so I wanted to say thank you, for your services."
Positiv: "Seat comfortable"
Positiv: "Not much"
Negativ: "Crew could have been friendlier, food looked and tasted like slop. Passengers were standing and walking around all the time"
Positiv: "The food is great! The plane is clean. The crew is super nice."
Negativ: "The seats are uncomfortable, as with any seats in coach with other airlines."
Positiv: "Fast boarding sequence and take off."
Negativ: "Cabin crew should have smile more, serious faces make request so unconfortable. Food could have been better."
Negativ: "The seats on the plane had ample leg room, even in economy. The service was excellent. The staff was very polite and efficient. All of this made for a pleasant experience even for the long trip. Thank you Korean Airlines. I would recommend you to all traveling overseas."
Positiv: "service/food excellent"
Negativ: "old aircraft with outdated and worn 'cradle' seats that are hard to find these days. Unlike claimed it is not a flatbed type."
Positiv: "Service was great and flight landed safe. Korean food was delicious."
Positiv: "The staff was extremely pleasant and helpful. My wife broke her foot, so they took care of us very well."
Negativ: "The planes are old. The space is tight, especially if you have long legs."
Positiv: "comfortable seats"
Negativ: "would not accept my confirm check in on line"
Positiv: "Wheelchair assistance"
Positiv: "Entertainment"
Negativ: "A little bit crowded"
Positiv: "Korean airlines had pleasant staff and provide good food."
Negativ: "This was a 5 hour red-eye flight yet they only shut off the lights for 1 hour and served breakfast at 1AM. I would have prefered they prepared the cabin for people to sleep through the flight."
Positiv: "The staff were kind and very helpful when my USB port didn’t work. They were eager to fix the problem."
Negativ: "There was no way to book seat or check in online ahead of time. There was no order to boarding the plane. It was a just 1 big line."
Negativ: "Everything was going well until our bags didn’t show up at our final destination. Big no-no. Just ruined the otherwise pleasant experience"
Positiv: "Food."
Positiv: "Great smooth flight!"
Positiv: "After waiting for 5 hours on the airport, was happy to get in the plane. Business lounge is mediocre and over crowded."
Negativ: "Flying form LA Had to wait an hour in the air pane for a gate to be assigned in Seoul. It was due to weather issues but crew was not very informative. Connecting flight was delayed by four hours and crew was not sure Did not inform when the flight will leave. Passengers from another delayed flight gathered around our gate and blocked us from entering boarding our plane. They were demanding that our flight should be canceled and didn’t let us board. Security was present they were taking notes but never intervened. This is the first time I have experience this type of chaos on an airport but from the signs posted, it appears that it may be normal situation and this airport. Didn’t expect I will have to push through a mob to board the air plane."
Positiv: "We flew business class. Seats and service were fantastic."
Negativ: "Entertainment system was pretty good"
Positiv: "Incheon Airport consistently rated one of the best in the world, has everything s traveler needs and more. Airplane was exceedingly clean, Flight Attenddents very professional, attentivel and efficient."
Positiv: "Food arrived quickly and the empty tray was removed quickly when the meal had been eaten"
Positiv: "Staff are friendly and accommodating. Service is prompt. Entertainment is somewhat limited compared to other airlines, such as Delta, but they have a good variety."
Positiv: "Everyone was so pleasant and helpful."
Negativ: "More leg room is needed!"
Negativ: "Boarding was a free for all. did not board by aisle."
Positiv: "Good service and on time"
Negativ: "N/a"
Positiv: "Light flight, extra space."
Negativ: "One of the luggage wheels is broken. No ground personal in the airport to take care of the matter. Called and eMailed the claim. However, KAL refuses to look into the matter."
Positiv: "The seats were roomy and considering this was 14 hour flight that was important. The entertainment was superb - they had all the latest movies and plenty of them to last 14 hours. The service was the best. Flight attendants were so nice and accommodating at all hours of the day and didn't even flinch once after our multiple requests for more wine. They made sure we had enough food and snacks throughout the flights and provided plenty of water and juices to stay hydrated."
Positiv: "All of the people from Korean Air that I spoke with were very considerate and helpful."
Negativ: "No legitimate complaints."
Positiv: "Service was excellent, as always on KAL flights, top notch airline food."
Positiv: "Just about everything"
Negativ: "I."
Positiv: "Spacious for economy."
Negativ: "Felt like we could have had an extra meal/more snacks & drinks. Only 2 meals for a 13-14 hour flight."
Positiv: "Excellent service by a cabin crew that truly tried to make the passengers comfortable, as a part of their professional ethic."
Positiv: "I liked crews courteous speaking and manner that made me feel comfortable and cared for."
Negativ: "None."
Positiv: "Over all customer service."
Negativ: "Nothing."
Negativ: "Legroom"
Positiv: "The crew is crisply dressed and very professional in their demeanor. You feel first class even in economy."
Negativ: "Service!!!! Plenty of crew and they are very attentive."
Positiv: "The flight attendants are very attentive and respectful."
Negativ: "Economy seats are not the comfiest!"
Positiv: "I've flown all over the world and it literally was the best flight I've ever had."
Positiv: "Lots of space on airbus. Great choices of entertainment though Singapore airlines has much more choices."
Negativ: "I'm vegetarian/vegan so that is my only negative thing. They only had meat & seafood. Airlines should be more aware of being sustainable & food is definitely one of them."
Positiv: "Service was nice and speedy"
Negativ: "Seat was stiff"
Positiv: "We forgot our IPad in the plane. We met in Seol one of the flight attendants. She stayed with us and arranged for somebody to bring the Ipad from a different location . She refused to continue home , until she saw our property found. It wax an exceptional service!"
Negativ: "The service on the plane is outstanding"
Positiv: "The size of the overhead storage was great. The crew was professional and pleasant The entertainment provided lots of movies, games and concerts. The skymap and outside camera provided a view that I was not use too."
Negativ: "its a long flight so its difficult to know if it could have been more comfortable. There was always a line for the bathroom."
Positiv: "Although I flew Coach, the flight attendant crew was outstanding. Polite, professional and extremely courteous."
Negativ: "The menu selections were adequate.... video and entertainment left a lot to be desired."

Food, boarding process, seat selection

Wonderful airline to travel with. The accommodations are always great.

N/A

Someone from the airport employee open our luggages and stole Nike air 1 shoes and Bally shoes, and 6 Nike dri fit shirt, and lots of chocolates.

Great airline

The most I like from Singapore airlines is the food comparing to other airlines. Also found a good movie to watch. Sometimes it's difficult to find an interesting movie on many airlines.

Positiv: "Sehr attraktive und freundliche Crew. Ist nicht ohne Grund die weltbeste Airline. Würde am liebsten nur noch mit denen fliegen."
Negativ: "Nichts, schneller fliegen können die leider auch nicht."
Positiv: "Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!"
Negativ: "Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans."
Positiv: "I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally"
Negativ: "The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms"
Positiv: "Plane was super clean and comfortable. A long flight but we'll cared for by host."
Positiv: "Es war alles zur vollen Zufriedenheit"
Positiv: "Service, Verpflegung, Sitze"
Negativ: "Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten"
Positiv: "Serve customers with a smile"
Negativ: "Better tasting meal packages served at economy cabin"
Positiv: "Sehr nette Crew, kam immer wieder vorbei (Eco) und bot Getränke, Früchte und Chips oder mini Sandwiches an! Top!"
Negativ: "ich hatte nichts zu bemängeln einfach nur Top!"
Positiv: "Crew , announcements were restful , not loud and blasting like some airlines"
Negativ: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Positiv: "Kindy flight attedances,,smooth boarding,,delicious food"
Negativ: "Nothing"
Positiv: "okayish"
Negativ: "Delay could be complimented by faster speed"
Positiv: "Friendly crew and spacious."
Negativ: "Food could be better"
Negativ: "Seat space could be wider for working"
Negativ: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"
Positiv: "Perfect!!!"
Positiv: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Negativ: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."
Positiv: "Singapore airline is amazing, great service and quality entertainment."
Negativ: "None"
Positiv: "- sehr bemühte und aufmerksame Crew, auch in der Economy - hervorragender Sitzabstand in der Eco - Flugzeug von SQ wie üblich nicht überbucht, daher einige freie Sitze - 2x warmes Essen in der Eco - fortlaufend aktives Getränkeangebot"
Negativ: "- auch auf diesem Flug schreiendes Baby, dass den Nachtflug fast zur Hölle macht - selbst in der Business-Class konnten die Passagiere nur dann Schlaf finden, wenn sie die active noise canceling Kopfhörer aufsetzen (wer damit schlafen kann)"
Positiv: "Great service and very very comfy"
Positiv: "The lunch and dinner menu was excellent"
Negativ: "more bathrooms."
Positiv: "Clockwork prompt"
Negativ: "Mechanical"
Negativ: "Essen könnte besser sein"
Negativ: "Essen könnte besser sein"
Positiv: "Boarding was good and the flight time was shorter than expected."
Negativ: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Positiv: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Negativ: "None that I can think of"
Negativ: "The desserts. The bun."
Positiv: "Der Flug ist 4 Stunden später gestartet."
Negativ: "Wir haben dafür etwas zu Essen bekommen."
Positiv: "A380 ist ein tolles Flugzeug"
Negativ: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Positiv: "Nothing"
Negativ: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Positiv: "Modern aircraft , nice crew"
Positiv: "Modern Aircraft , good seat ,Crew friendliness"
Negativ: "Essen könnte besser sein"
Positiv: "Gutes Team"
Negativ: "Essen"
Positiv: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Negativ: "Not much. This airline is up there with the best."
Negativ: "Die Besatzung war schlecht gelaunt und hat bei Gentränkebestellung dies mehrmalls vergessen."
Positiv: "Service, food, in-flight entertainment"
Negativ: "What happened to amenity bags in Business class? Slippers and socks were at the seat and toothbrush kits were in the bathrooms and we're always re-filled."
Positiv: "Excellent service. Good food. Very attentive and responsive flight crew."
Negativ: "Space was too tight"
Positiv: "Service, friendliness of stewards and stewardesses, great menus, they go the extra mile to make you happy--- no request was a burden for them. We were in Business Class and it was full- but Service and professionalism was top-notch!"
Negativ: "Only one small issue--- why were bottles of water not already handed out and placed in the drink holders before boarding in Business. Many of us had to ask for it and they were readily given out but you had to ask or you didn't get one."
Positiv: "great service"
Negativ: "too long"
Positiv: "Excellent"
Negativ: "All good"
Positiv: "Crew, cabin and food."
Negativ: "Lack of entertainment console at each seat"
Positiv: "Singapore Airlines hat mich ohne Probleme nach New York geflogen und ich wurde nicht bedroht, verwirrt und verarscht und blöd angemacht!!!"
Negativ: "Particularly asked for aisle seat during checking in and I was told I was allocated aisle seat, but my seat was in the middle all the way to Brisbane. Person who checked me in did not seem like who wanted to be on the job beside being not too busy at all."

Crews

The crew spoke Chinese to every Asian person. I even did not understand anything. So rude. If they don't know passengers’s nationality, they have to speak a common language in English. They lost my luggage. I didn't have it now. I don't know where is my luggage. They lost it. So terrible airline. I will never use it again.

Positiv: "Upgraded to better seating room without request!"
Positiv: "Clean, on time, friendly staff, feel safe."
Negativ: "More various food and less fat."
Positiv: "The crew were friendly and attentive, the seats were somewhat comfortable being in economy."
Negativ: "For the price you pay it is what you get."
Positiv: "Seat was comfortable and food was nice."
Negativ: "Crew could’ve been nicer and more helpful. Boarding wasn’t efficient."
Negativ: "Flight delays is never appreciated."
Positiv: "Boarding process and take off was the most efficient - truly impressive! I don’t think this had anything to do with the airline, but every flight with them was so quiet (no crying babies/children, loud adult conversations), I thought I could hear the pin drop! Their safety demonstration was uniquely done by dancer, which made it interesting to watch every time! I left my jacket on one of my flights, but they returned it to me when I boarded the next flight - I was gratefully surprised! They had complementary tooth brush/toothpaste, ear plugs and eye masks in the restrooms. I thought this was a good way to reduce passing out items not all passengers wanted. I wish all airlines could copy these amazing features from them."
Negativ: "Their meals were underwhelming- in four flights on my trip, they were basically the same main course. The rolls with margarine, same fruit and strongly cultural seasoned vegetables that were served every time, all of which I could not eat. I have liked every airline meals and hospital food, but their food was below institutional food quality. For an Asian airline, the flight attendants were rather crude in their speech and mannerisms. I could barely hear and understand the announcements in spite the fact that passengers were extremely quiet. Their choices of movies were very poor; it seemed that 3 out of 4 flights had similar options."
Positiv: "That’s be ok"
Negativ: "Nothing"
Positiv: "Really happy as had a exit seat so lots of leg room"
Positiv: "excellent and very organized, quick and efficient"
Negativ: "I wish they would have offered more water, it was a very long flight and the airport and buying water at the Taipei airport was not easy as it was far from terminal and the other choice was vending machine but you couldn't use a credit card or US currency,"
Positiv: "Very good"
Negativ: "We were traveling only with carryons. The body of carry on itself weigh more than 5 pounds. The check in guy were being difficult just for four lb extra and made us check in one bag which caused us inconvenience later going through baggage claim. Inside the flight passengers had heavier luggage."
Positiv: "schlafgelegenheit flaches Bett mit Auflage und Privacy in der BusClass"
Negativ: "die EVA App ist unterentwickelt....ich konnte keine Sitze andern...sass ohne Fenster vor der geruchsintensive Küche (7k) obwohl viele Alternativen noch verfügbar waren. Personal ist sehr bemüht, aber man spürt dass die Freundlichkeit aufgesetzt ist und die Kompetenz übertünchen soll. ca 20% qualität m Vergleich zum Flug vom 2.2. von Wien nach Taipeh"
Positiv: "Great crew and very attentive"
Positiv: "durch den Flug von Wien nach Taipeh war ich verwöhnt. aber die Verpflegung war noch immer sehr gut"
Negativ: "die Lounge am Flughafen ist schlecht beschildert und der Service ist ebenso schlecht wie bei Thai."
Positiv: "Alles hat mir gefallen. Treatment als BusinessClass Passagier spürbar SUPER"
Positiv: "Crew was rude and seat was very bad. I could not sleep"
Negativ: "They could have been more nice and helpful"
Positiv: "I was thankful to have an empty seat next to me so J had more space. The crew was very friendly and service was prompt."
Negativ: "The low fat dinner was pretty bland. Also, the seats did not really recline"
Positiv: "As I said on the last flight enjoyed the flight and the crew as amazing"
Negativ: "Just like on the last flight maybe have more inflight entertainment more movie and tv selection"
Positiv: "Was a way home. Bathroom clean"
Negativ: "Food was terrible. I’ve flown with Eva many times but the food is worse than ever. If your Chinese you can put seat back in meal service but if not Chinese must obey rules. The entertainment has very little to offer for such a long flight. So board. The seat is very uncomfortable and deflated seat is painful to my back. Flight overbooked in economy and many seats available elsewhere, they should offer for a little more money but leave empty while everyone is crammed like sardines"
Positiv: "The crew was excellent, very attentive. Liked the movie selection."
Positiv: "That I was able to get a seat on another airline that got me to Taiwan in time to catch my connection to San Francisco."
Negativ: "There was no notice (it was sent to my phone that had no reception so I didn't get the messages until I got home). While others were upgraded to business class I was told it was full. So I sat in economy on Thai Air with bad food, no movies & a smaller seat than on EVA. Very uncomfortable & I am still waiting for some sort of compensation."
Negativ: "The food can be better. Not much entertainment"
Positiv: "love EVA, great airline, attentive stewardesses and comfortable seats in premium economy.."
Negativ: "wanted to upgrade from premium economy to business, but from taipei to houston was $3800 extra, after i already paid $1500 for premium economy. they never have business class full so don’t know why they don’t come down on their fares. i was quoted initially $1500 but then the tix agent called and told me the news..."
Positiv: "The flight to Taiwan from LAX was miserable. It was so hot i sweated the entire 14 hours. Was told they cannot adjust it. Easier to get blanket to be warm no way to cool off"
Positiv: "It's hard to get a flight out of Vietnam one-time using their cheap local carriers so I went with an international brand. At $200 roundtrip, I was worried there were going to be a bunch of charges for things as well as delays. But low and behold, UNI/EVA seems to have figured out cheap tickets that run on schedule and includes all the normal perks like luggage. 1:50am flight is perfect, left Vietnam on time and even arrived in Taipei ahead of schedule! I would definitely fly them again."
Negativ: "My only complaint is the lighting. There is too much going on in the cabin for a 1:50am flight. I wish they wouldn't serve food and not turn the lights on and off as its difficult to sleep. Also the flight attendants were very peculiar about just how much my bag was under the seat."
Positiv: "Veggie food delicious"
Negativ: "No"
Positiv: "Efficient boarding, on time flights and newer 777’s that are clean. Staff was very courteous and attentive. This was my first travel to Asia and I didn’t know what to expect with this airline. Truly impressed!"
Positiv: "check in, assistance, efficient, clean, all good"
Positiv: "service was fantastic"
Negativ: "I am a small person and the head rest were a little too high"
Positiv: "NO SURPRISES ALWAYS GOOD FLIGHTS"
Positiv: "We like the service the attention of the whole thing this second time we fly with them we no complaints of anything"
Negativ: "We like every thing about Evaair"
Positiv: "The food was delicious and a majority of the staff members were nice and help full"
Negativ: "Whenever I️ was sleep on my 16 hour flight nobody woke me up so I️ missed out on my meal. They have snacks to make up for I‎t but I️ wish someone would have woken me up because I️ was really hungry."
Positiv: "Great food & entertainment choices"
Negativ: "The crew should have been more accommodating as I have a broken ankle and am in a cast and have to walk with crutches. It is painful and the only thing that helps the pain is to have it elevated. The crew was not accommodating to help me switch seats to one with more leg room."
Positiv: "Trip was on time, food was decent, restrooms were kept clean, very friendly crew"
Negativ: "Chairs in economy are not the most comfortable"
Positiv: "I did not reserve vegie food for my wife but when ask on flight the attendant were happy to provide vegie meal for both flight. thank you so much."
Positiv: "\the well trained wheel chair servers. They care."
Negativ: "Crew was not very nice. Always in a hurry. Customer service was not good"
Negativ: "Please update more new movies and musics"
Negativ: "No employees to check me in so I missed flight. Checked in on app 20 hours prior but was unchecked in 1 hour before flight."
Positiv: "food is ok."
Positiv: "Everything is perfect"
Negativ: "Nothing"
Positiv: "Gutes Preis Leistung für Premium Eco"
Positiv: "Entertainment"
Negativ: "Giveaways for kids we're not the best. Had better ones with other airlines"
Positiv: "Flight crew was very good. Service was great. Flight took off and landed safely...... most importantly."
Negativ: "Hated being told at checkin that my regulation size carry on bags were slightly over weight and my only option was to go over on the floor and open them up to redistribute the weight. I was reluctantly fine with checking one of the bags, however not with being treated so carelessly and disrespectfully. I am not the kind of person that is ok with being put in that situation. As an airline I understand you need to have rules and guidelines to function, however sending me over to open my luggage on the floor in front of 1000's of other people is just humiliating!! If that is such a strict policy you really should have a space with some kind of privacy available and set up for customers to prepare to make things meet your standards. Then he changed my seat assignment for some reason and put me in an exit row..... not explaining that there is NO SPACE AT ALL for ANY carry on bags. That means no pills nearby that I needed, or headphones, magazines, iPads etc. I was really mad when I sat down and immediately asked to be moved. Luckily someone was willing to trade. Needed more to eat on a 14 hour flight also. Was really hungry."
Positiv: "blankets and pillows provided three meals nice customer service staff members spacious"
Positiv: "The entertainment and the lovely flight attendants."
Negativ: "Very stingy with the soft drinks. It's a small cup already why fill it all the way with ice and half way with soda?"
Positiv: "We got the emergency exit seats that gave us leg room."
Negativ: "That was not fish that they had served us. We ate around the actual entrée. As a larger person the seats a pretty tight"
Positiv: "I like the free flight entertainment which made time pass by faster. Food was good and restroom was kept cleaned."

Food from USA to Doha is very bad. Please improve. Excellent crew, served unlimited snacks and drinks.

The food and beverage selection and service were excellent to outstanding. Transfers / transfer desk /security checks at check-in was quite chaotic.

Tolle Maschine und super angenehme Crew.

Extremer Stress nach dem Upgrade auf Business class. Super advisor war extrem unflexibel. Meine Kids wurden extrem unfreundlich behandelt. Nach diesem Flug hat Qatar einen treuen Business Kunden mit mir verloren.

Service was excellent but food was mediocre

Crew war nicht motiviert, hat Dinge vergessen, Bestellungen wurden ignoriert

Delayed and hour talking off and delay the other end unable to get into the gate, had to wait on the runway for almost 40 minutes, not what you need on a 25 hour journey from Australia to the UK. No reason was given for the delay taking off, on arrival because we were late our gate was taken. Poor experienced.

Poor boarding services, especially for business class. Long time at the bus to the airplane.

Smart and friendly staff

Food should be supplied as per request. One meal option they are giving as per passenger request either vegetarian or non vegetarian. When real vegetarian people get to choose by that time all vegetarian meals are finished. Entertainment telugu movie collection is very poor. When 90% passengers are Telugu speaking there are only 2 Telugu movies whereas other language selection is more. Movies number should be based on passenger destinations

Qatar airways Customer service was terrible especially in Baghdad office! They were very unprofessional, helpless and very rude!

Okay

More variety in the entertainment - for instance more competitive sports -soccer, basketball, etc

Positiv: "The crew was the best!"
Negativ: "I wish food would improve in general on planes"
Positiv: "attentive crews, clean toilets"
Negativ: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"
Negativ: "Nothing"
Positiv: "Good service from the crew and good food."
Negativ: "Flight was delayed and there are a lot of redundant checks before entering to the gate. No internet service and the flight was very long. (14 hrs)"
Positiv: "Crew was very attentive,"
Negativ: "Have all the food choice in the menu available. And add sudoku to the game"
Positiv: "The crew was amazing. One of the onboarding staff was exceptional. Some onboarding staffs were unfriendly."
Negativ: "Not allowing a laptop bag unlike Etihad, Emirates and other airlines was a bummer."
Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."
Negativ: "Improve quality of service and cleanliness."
Positiv: "Great experience"
Positiv: "Nothing"
Negativ: "Food was terrible. It’s worse among the airlines."
Negativ: "Thank for everything it is excellent"
Positiv: "Everything is perfect"
Positiv: "War alles sehr gut!"
Negativ: "Nichts"
Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"
Negativ: "Low cost airline so they charge you for everything. I had to pay $159 to check a bag for a 1.5 hour flight. That nearly doubled the cost of the original ticket. By the time they charge you for everything, you don't save any money. And they even weigh every purse, backpack, handbag, etc. at the gate and start charging customers for carry on. Don't fly with these guys. And because their customers are dissatisfied, all the employees I encountered were rude."
Positiv: "Patricia (cabin crew member) was particularly nice to us, and encouraged us to move to a row of empty seats so we could lie down and sleep for the second leg of our 24-hour flight. Air ventilation on this plane is excellent. Food was good. my low-lactose meal found me even after I had moved seats. overall excellent flight."
Negativ: "3,5h verspätet"
Positiv: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Negativ: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Positiv: "Very comfortable flight and helpful crew"
Positiv: "The food and flight staff were good"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "The groynd services in US and Doha are excellent and quick. The check in process in India is very slow"
Negativ: "Our first time traveling on Qatar. Will definitely love to travel again if the fares are reasonable."
Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"
Positiv: "Good leg space, friendly crew, excellent plane."
Negativ: "This is for ALL airlines: It takes so long to get off the plane!"
Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."
Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."
Positiv: "Excellent flight attendant service. Some of the best airline food in the world."
Positiv: "Food service was good"
Negativ: "Flight was delayed leaving LAX and was about an hour late to arrive at Doha. Fortunately, despite the 45 minute window for connection, I managed to get my connecting flight to Islamabad thanks to good support from ground staff in Doha"
Positiv: "Bester Service den ich je erlebt habe"
Positiv: "Bester Service den ich je erlebt habe"
Positiv: "Good service, clean aircraft, friendly crew"
Negativ: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."
Positiv: "Individual service, happy and natural looking crew, comfort and company aim."
Positiv: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."
Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."

Food was cold and not great. Please improve.

All was fine, good service, friendly atmosphere, feeling safe all the way, l will recommend it to anyone.

Air hostess service is good ! Food quality need to be better !

The entertainment selection was great, boarding process was smooth. However, the staff were so rude, my tray table was broken so had drinks split on me. I had a child coughing on me and kicking me in her sleep. The person in front of me put his seat down so far that my knees were against the seat (I’m only 5’9). The person behind me used her tray table to sleep so I couldn’t put my seat back. She woke up for breakfast, by which point I wanted sleep so I put my seat back and she complained about it so I had to put the seat upright again!

Die First Class von Emirates ist sagenhaft. Kann ich nur schwerstens weiterempfehlen. Die Kabinen, Toiletten/Duschen, das Personal, Essen und Onboard-Unterhaltung wird man nur schwer toppen können.

Negativ: "Bei fast 7 Stunden Flug 1x Getränkrunde zum Abflug und 1 x zum Frühstück Morgens. Dazwischen habe ich kein Personal gesehen... dafür auf dem Monitor ständig „drink plenty of water during flight“"
Positiv: "ICE"
Negativ: "Attendans have been impatient, nervous"
Negativ: "On-Line Check in bietet keine ordentliche Auswahl an verfügbaren Sitzplätzen. Nach online Buchung stellt Emirates keine Platzwahl zur Verfügung. (Hohe Zusatzkosten)"
Positiv: "I didnt go because the name in ticket was for person i book for him last time and i couldnt change the name with my name"
Negativ: "Gepäckausgabe in München. Langsam wie immer"
Negativ: "Gepäckausgabe in München. Langsam wie immer."
Negativ: "Zugewiesenen Plätze wurden ohne Info einfach geändert trotz zwei Kleinkindern Bordpersonal überwiegend unfreundlich Verpflegung lies zu wünschen übrig"
Negativ: "You are a wonderful service"
Positiv: "Onboard wifi"
Positiv: "Great crew. More room for seat would be better"
Negativ: "All seats should look like the first class seats. I’m a little person and still was cramped. Can’t sit in same position for that long."
Positiv: "Sitzabstand. Moderne Maschine"
Negativ: "Essen schmeckte nicht Boarding"
Positiv: "Alles nur pefekt."
Negativ: "Nichts alles super"
Positiv: "Alles"
Negativ: "Nichts alles super"
Negativ: "Flying on time"
Negativ: "Inkompetenter Stewart"
Positiv: "First time we flew on business on international (we upgraded)."
Positiv: "Service"
Negativ: "N/A"
Negativ: "Almost all the flights I take out of Cairo leave late, not sure if this an airport issue or what but it is very stressful to have boarding go so slowly and to have the plane take off over an hour late. This has now become "the norm". Please make better efforts to leave ON TIME!"
Positiv: "Fast and easy"
Positiv: "Sehr freundliches Personal und sehr Service orientiert."
Negativ: "Cursor des Bildschirms war sehr ungenau. 5 Minuten bis der richtige Film gewählt werden konnte. Software am Bildschirm sehr langsam. Das gewünschte Beef war für viele Gäste aus."
Negativ: "- Mitte Flug Service Knopf gedrückt. Licht war bis Ende des Fluges an. Niemand kam - starke Zugluft"
Positiv: "Personal ist bemüht die alten Emirates werte zu erhalten. Sehr nett und freundlich."
Negativ: "Keine warmen Tücher mehr. Nur noch selten Getränke Service Essen schlechter als vorher. Keine kleine Flasche Wein mehr. Nur noch Plastik Becher. Man spart wo es geht. ABER DER KUNDE MERKT ES!"
Positiv: "Erster Flug in neuer 777. tolle Unterhaltung mit neuesten Filmen."
Negativ: "Das Essen war leider nur mäßig"
Positiv: "I like the dealing of staff members"
Negativ: "Didn’t like behavior of Dubai airport’s staff. They were too rude and Newark wheelchairs helper were asking for too much tips. Are they allowed to ask for tips and speak rudely with senior citizens. Please give attention towards these problems"
Positiv: "perfekt"
Negativ: "s"
Positiv: "The ICE entertainment"
Negativ: "Nothing"
Positiv: "The entertainment options were very good"
Negativ: "Bathrooms were dirty. People running over each other to board at TRV airport. Clear and helpful announcements may be needed but the ground staff is mediocre at best"
Positiv: "Das Personal war sehr nett und hat mir bei jeder Frage höflich zur Seite gestanden"
Negativ: "Leider war die Luftdüse meines Hintermannes auf mich gerichtet und er hat nicht auf mich reagiert, kann die Airline aber nichts für"
Negativ: "The check in process took a long time; longer than other carriers. In spite of so many crew members being there at the gate, there were no announcement of the boarding process. It used to be there before. When asked the staff is very politely responds on what is going on but the rest of the passengers do not know what's going on. Wonder why the staff do not follow the seating process by zone as mentioned on the boarding pass."
Positiv: "Das Check In und das Flugpersonal war super freundlich und hilfsbereit."
Negativ: "Es war gut, es war aber auch nur ein 1 stündiger Flug. Da erwarte ich nicht so viel."
Positiv: "Das Bordpersonal war sehr aufmerksam. Während des gesamten Fluges wurden für uns Getränke in den Kühlschrank gestellt. Vielen Dank auch insbesondere an Jeniffer und Lilli, die unseren Flug auf einer Polaroid-Foto festgehalten haben."
Negativ: "Der Stecker unseres inflight Entertainments hatte einen Wackelkontakt. Auf Nachfrage knnten wir unseren Platz aber problemlos wechseln, dann funktionierte alles."
Positiv: "Very comfortable flight"
Positiv: "The food and entertainment on board was the best I’ve ever experienced on a flight."
Negativ: "The headset didn’t work properly so had to listen to music and movies through half the earphones."
Positiv: "Flug war von Anfang bis Landung super!"
Negativ: ".... Aber die Gepäckausgabe in Düsseldorf dauerte mal wieder ewig Haben fast eine Stunde am Karussell gewartet...."
Positiv: "Top Flug mit sehr hohem Komfort."
Negativ: "Auch hier kann ich kein schlechtes Wort verlieren."
Negativ: "Boarding: by bus at BKK on a Boeing 777, not as expected with emirates, gate was set as “G1A”, we read this as Gate 1A, but needed to run from A1 all the way to G1, got late on the bus. Food: Chicken with peppers average, no good taste Drinks: had to broken cups, one on the top (changed that), one at the bottom with a hole in it. Red wine spilled all over my trousers and pullover. Shit happens, but (a) what about the quality of the goods and (b) how does the crew handle this? Crew/Service: Generally friendly, but the guy who served the red wine had no clue how to handle this: 1. Red wine on cloth is bad to clean 2. After I complained about a possible problem with cleaning and the possibility that the stain would stay, no reaction, only sortiere and the Recommendation from him was to use soda water which was actually not at hand and took him more then 10min to bring it. 3. I requested for the supervisor. She was very friendly and took my email address to write a report on this. I am now waiting for reaction and possible refund for cleaning or more. Another drink was offered but that was all until now. So I am curious about the reaction from Emirates. Overall it seemed like Emirates has a bad standing in BKK: - Bus boarding on B777 - No clear information about gate - Bad quality of material (cups) - For Emirates under average food quality Additional remark: The following connection flight from DXB to DUS, was very good, overall quality as expected from Emirates, food and staff was very good. So the above review from BKK -> DXB might have been an exception."
Positiv: "Das Flugpersonal war ausgesprochen nett, das Essen war sehr gut"
Positiv: "Es war einfach alles perfekt"
Positiv: "Smooth flight"
Negativ: "The food"
Negativ: "Waited at the wrong gate, missed the connecting flight and Had to spend $612.00 to get on another flight . What If I could not afford the ticket ?"
Positiv: "Der Flug ist zwar verspätet gestartet, aber die Piloten haben die Verspätung fast wieder rausgeholt. Das Essen war genial und vor allem Metallbesteck in der Economy, wo es sonst nur Plastik gibt. Dazu eine gute Getränkeauswahl. Der Rotwein war sehr lecker."
Positiv: "komfortabel, gute unterhaltung, problemloses boarding, angenehmer flug."
Negativ: "schwacher service"
Positiv: "Pünktlicher Start und aufmerksame Flugbegleiter besonders mit unserem 6 Monate alten Sohn sehr bemüht. Top Entertainement-Angebot."
Negativ: "Das Essen war auf dem Hinflug besser, Schade, dass es keinen separaten Krabbelbereich für Baby existiert."
Negativ: "Over charged for bags paid $326.00 for one extra bag I call Airline in Dubai they said you have been over charged"
Positiv: "Der service war unterdurchschnittlich. Von ham nach dxb (6 h flug) kam nach über 2 h das erste mal service. Insgesamt kam er nur 2x. ich habe bei emirates viel mehr erwartet."

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