Finde günstige Flüge von Simbabwe nach Österreich

Positiv: "The crew was the best!"
Negativ: "I wish food would improve in general on planes"

Negativ: "Food"

Positiv: "attentive crews, clean toilets"
Negativ: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"

Positiv: "Comfortable cabin atmosphere"
Negativ: "For extra bag their website says $200 per 50 lbs I was charged $250 instead for 50 lbs excess baggage. Food was terrible and coffee served was cold."

Positiv: "Crew was great and food was nice!"

Negativ: "Nothing"

Positiv: "Good service from the crew and food was good"
Negativ: "Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)"

Positiv: "The flight was on time"
Negativ: "When a very large man is placed next to someone else who is in a middle seat and cannot use the arm rests on either side, I would think the hostesses would make an effort to move one of the three considering there were multiple other open seats. He was also very old and could hardly stand up when needed. It was the most uncomfortable flight, if I had the money, I would definitely fly business class"

Positiv: "Yes"
Negativ: "Very happy on Doha to ORD"

Positiv: "Very attentive and efficient"

Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."

Positiv: "Luxury, comfort and hospitality"
Negativ: "none"

Positiv: "War alles sehr gut!"
Negativ: "Nichts"

Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"

Negativ: "3,5h verspätet"

Positiv: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."

Positiv: "Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time."
Negativ: "Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it."

Positiv: "The food and flight staff were good"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "The crew was awesome had the most caring crew anything you need thier there to make us happy I’m absolutely happy"
Negativ: "I dislike the economic class on a 19 hour journey to Doha to Dallas Texas I felt so tight and annoyed with people next to me when asking to go to the bathroom that’s my mistake next time I surely will go on bussiness class other then that everything was great."

Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"

Negativ: "Cramped and full flight with no entertainment. Stewardesses were also talkin too much among themselves."

Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."

Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."

Positiv: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"

Positiv: "Very good crew"
Negativ: "8 hr layover in Doha"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Negativ: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Positiv: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."

Positiv: "Would be very happy to fly again on qatar if options for Indian food menu is increased"

Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."

Positiv: "The cabin crew, the cabin crew, the cabin crew. Enough said. They are thoroughly trained and exhibited unparalleled professionalism"
Negativ: "Ground/baggage handling in ATL. Bags took 40-50 minutes to show up on carousel. The ground staff at ATL dropped the ball when everything else was going so smoothly"

Positiv: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Positiv: "Liked the in flight movie great distraction for the time."

Positiv: "Gutes Essen, große Auswahl beim Entertainment"
Negativ: "Entertainment Display hatte schlechte Qualität, leider seltene Getränkeangebote bei einem 12h Flug! nicht ganz so gute Beinfreiheit!"

Positiv: "Sehr nettes Personal, sehr gutes Essen! Super Entertainment! Angenehme Beinfreiheit! Immer wieder Getränke angeboten bekommen!"
Negativ: "Leider ca. 1h später gestartet, wegen technischer Probleme... aber besser am Noden gelöst, als in der Luft aufgefallen!"

Positiv: "smooth and on time with efficient service."

Positiv: "Quality food and hospitality"

Negativ: "Food."

Positiv: "Alles war hervorragend -sauber, Personal sehr professionell und Flug war pünktlich gestartet und gelandet."

Positiv: "Again, the crew were top notch"
Negativ: "Comfort and available entertainment were so-so"

Positiv: "Habe ein Upgrade zur Business Class bekommen! War genial! und sehr Freundlich!"

Positiv: "Airport staff were friendly, Flight crew were good. I was in an exit row so I can't comment much about normal economy, but my legroom was fine. lots of movies to choose from. Deplaned onto a bus, that took us right to the Transfer Security which saved me a recently long walk."

Negativ: "The flight departure from Dar was moved up an hour and the congestion at the airport made it close. Also I need a name tag on a checked piece of luggage. When I asked, I was told that none were available. The check in person was not pleasant or helpful. I also had to watch to make sure that the luggage labels were attached to be sure that they would make it to Chicago. Once on the plane there was an unrudy boy sitting in front of us jumping in his seat, never wearing his seat belt kicking the seat, turning on the light beating on the tray table, calling the flight attendant. The adult ignored the child through the flight. It was one of the worse experiences I have had on a plane. I would have to think very hard before I fly Qatar again."

Negativ: "Crew members were not concerned. Service was not proper and on time."

Positiv: "Crew was very professional and helpful"
Negativ: "Everything met or exceeded my expectations."

Positiv: "Seat was comfortable, had an emergency exit seat."

Positiv: "nothing I liked about this flight. Our flight was delayed by more than 6 hours. Even though airline had an opportunity to bump us in their sister airline- precision airline in earlier flight Nairobi, they refused to help us. Precision air had lot of seats empty."
Negativ: "Kenyan airways do not care about customers and inconvenience they are facing. We were suppose to arrive Dar at 7:30 pm and instead now we will arrive at 1:30 am on 28th Jan 2020."

Negativ: "Seating"

Positiv: "I didn't fly throw the Kenyan airlines because they kept delaying my flight time and they want to spend 24 hours at the airport because of my wife is passports is not american passport, so I had to change the flight , the worst experience ever in my flight life"

Negativ: "KQ has never not delayed. This time, it was delayed twice for a total of three and a half hours."

Positiv: "Crew is great and friendly. Plane comfortable and clean."
Negativ: "Boarding in Harare was a little delayed. No explanation or information was provided. Food on board : a bun and a muffin were provided for breakfast. No butter or jam or honey or chesse. Most unimaginative meal."

Positiv: "Boarding and comfort"
Negativ: "Should be more food/drink selections Probably better to fly Jambo Jet as it has more on offer (even if I have to pay)"

Positiv: "Glad to receive small snacks for short flight Headphones were issued from from second flights, but not from Zanzibar"
Negativ: "Check air on on plane as it was so lights that air doesn’t hit the face so it was very warm flight"

Negativ: "Die Bestuhlung der Business Class ist bei Oman Air besser, da hat jeder Sitz Zugang zum Gang. Bei der KLM ist der Fensterplatz im Nachteil, weil er über den Gangplatz klettern muss. Ich wollte auch lieber den Gangplatz, bekam ich aber nicht."

Positiv: "Barely functioning entertainment portal. Average food."

Negativ: "Kenya Airways sears had less leg room than Qatar"

Positiv: "Service and flight itself"
Negativ: "Changing the system to be repaired whenever someone needs to change the phone let be available especially to those who are traveling to other countries and they're new there and they need to do a calling for connection to people who are going to take them to different destinations."

Positiv: "I liked when there was turbulent, the pilot told us that we should be calm as the plan was going to experience turbulent in a few moment"
Negativ: "I felt like the queen cake had a lot of sugar, think of those who do not eat sugar"

Negativ: "Der Flug wurde bereits einmal zu unseren Ungunsten nach hinten verschoben und heute kurze Zeit vor Abflug erneut um unglaubliche 80 min! So saßen wir insgesamt knapp 5 std. aus Kisumu kommend in Nairobi am Airport! Unangenehm!!!"

Negativ: "Flight on time, cheap and lovely crew"

Negativ: "The breakfast was a donut and roll so no protein or healthy option."

Negativ: "Did not arrive for it"

Negativ: "Better food choice and little more attentive crew."

Negativ: "According to the KQ App the flight was direct to Cape Town but when we got to the airport we found the plane was stopping in Livingston’s. The result was we were an hour late. Most annoying. Surely the App can be amended to alert us of such changes"

Positiv: "I had an entire row to myself so this greatly improved my experience, but if this had not been the case I don't think I would have rated my flight as high."

Negativ: "Crew is not attentive nor professional."

Positiv: "moderne Flugzeuge erstklassiger Service lokale Speisen"
Negativ: "nicht die allerneusten Filme beim Unterhalltungsprogramm"

Positiv: "Everything was great about my Kenyan Airways flight. Crew was super friendly and helpful."

Positiv: "Friendly crew and flight was punctual"
Negativ: "No inflight entertainment"

Positiv: "Nice flight on 787. Nice crew"
Negativ: "Chicken served twice. Only other choice was vegitation"

Negativ: "The temperature of the cabin was ridiculous. The entertainment didn't work and the food was poor."

Positiv: "On board movie selection is good, however could be a bit larger."
Negativ: "Security services in Harare were awful, almost missed the flight because they were looking for a screw driver in my bag, which happened to be my ink pen... No apologies, nor help."

Positiv: "On time, good food, very polite and welcoming crew. Seats very comfortable."
Negativ: "Nothing"

Positiv: "Great job by entire crew"
Negativ: "outdated uncomfortable seats, no cell phone charging available which is needed for international travel. This must be fixed asap."

Positiv: "KQ usually has great service. Sometimes this flight is delayed, but this time it was on time, not full, and the plane was very tidy."

Negativ: "Old planes and little entertainment"

Positiv: "Everything"
Negativ: "Nothing"

Positiv: "They wheelchaired my companion to the airport after delayed medical examination to make the flight."
Negativ: "Kenya changed my flight to two hours later 18 hours before I was to leave. Making me have a 10 minute connection. Then after an hour in a airline office they promised to hold my connection. When my flight landed on time, they did not hold my connection. So they changed my flight and didn’t follow through on the fix. We would now miss wedding activities and business meetings. Then my partner got sick and they refused to taxi us to hotel for the night but take a bus that leaves every three hours. Her sickness got worse and there was a Kenyan airlines doctor who evaluated her at the airport after waiting 40 minutes laying at check in with her crying due to pain. We had a medical release from the doctor saying she needed extra space to lay down but the check in manager refused to make room for her saying the flight is full and she would not upgrade her to accommodate the medical release because we had an economy ticket. My partner looked so bad that the flight crew considered kicking us off but eventually made the space for her to lay down and were helpful on the flight. This is this disgraceful and the worst experience I’ve had with any company."

Positiv: "Trip on the Dreamliner to/from Nairobi/Joburg went very smoothly. Entertainment was limited but worked and was fine for a 4 hour trip. Food was nothing great but nothing disastrous, booze was handed out willingly, staff were efficient, plane was on time - I rate it higher than SAA for the same leg and would choose KA again."
Negativ: "Expensive at $800 but limited choice in Africa so what can you do?"

Negativ: "Timing schedule not respected. No legroom my knees were so squeezed."

Positiv: "The nice landing."
Negativ: "Food which was the same as previous flight. We, at back, were told there was only the vegetarian option left for breakfast. We all declined. Later we were brought non-vegetarian food ie had a 'poached egg' on it. This was marginally better. Also, I couldn't use 'entertainment' as connection in arm rest bad. Occasionally, on testing, it worked briefly."

Positiv: "The crew were nice. And the plane got me to London"
Negativ: "As with the outbound flight the my screen didn't work. Seats were not particularly comfortable. Food was tolerable. Bag was not transferred from my Arusha flight but I guess that is not Kenya Airways fault."

Positiv: "New planes. Good airport, on time. Staff is very friendly all good. No complaints"

Positiv: "- plane was empty so I could sit in the exit seats with more legroom. - staff in the plane was extremely nice. - Pilot avoided turbulence zones."
Negativ: "- Smelly cabin - Unfriendly boarding crew - Food"

Negativ: "We only had 30 minutes to catch this connecting flight due to our incredibly delayed PrecisionAir flight. We got to the service desk to get our boarding passes and there was only one person to service a multitude of people. Of course they knew that a flight was coming in, why there was only one personnel is still a mystery to me. The person who served us, Victor K., was probably the least helpful customer service personnel I've come across. He was very slow, considering that he knows there's a lot of us trying to get to our next flight. We ended up missing our connecting flight. And for some reason, the plane left earlier than the time it was supposed to leave. Another mystery to me. Shouldn't their system have told them that there were a few passengers on the previous flight that was supposed to board this connecting flight?! They did give us a free hotel for the night, or so they call a hotel. The food served was just horrendous. They just served whatever is enough to be considered "food". I will never fly with Kenya airways ever again. They are so unreliable, irresponsible, and have very little regard to customer service."

Positiv: "The flight worked."
Negativ: "Looking for my bags for a week."

Positiv: "Food and service"

Positiv: "Food and service"
Negativ: "Time to update, renovate and scale up the fleet flying Africa. Impossible to sleep in economy."

Positiv: "Quick"
Negativ: "No complaints"

Positiv: "It was a great flight except for food"
Negativ: "Choice of dish - fish ( was like rubber) or beef"

Positiv: "Business passengers still served snacks even with such a short flight. Great view of Mount Kilimanjaro"

Negativ: "The flight was 5 hours late, we were not informed while waiting or why it was late. It was very frustrating, especially that Nairobi airport has no free wifi. Kenya Airways is not to the standards of other Sky Team companies."

Positiv: "Der sitzabstand, freundliche Besatzung"
Negativ: "IFE funktionierte nicht, wenig GetränkeAuswahl, nur einen snack zum essen"

Negativ: "Their flights have been late all the two times I flew with Kenya Airways. Could be a problem if you need to connect to another flight!!"

Positiv: "Excellent"
Negativ: "Do better for the meal according to the health safety."

Positiv: "Crew were extremely professional"
Negativ: "The seats were less comfortable for me"

Positiv: "Crew. Comfort."
Negativ: "reduce baggage charges."

Negativ: "Water to drink during flight."

Negativ: "1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks (or waterbottles instead of little cups) would have been appreciated. Movie options were not as good as other airlines."

Positiv: "Food and drink was good."
Negativ: "Every single flight (4 total) took off late and even caused us to miss a connection. On the way to Madrid from Entebbe, my luggage was mislabeled and sent to London and now is completely lost. It has been two days of a trip of having no clothes, shoes, or toiletries other than what I had on my person. And I have yet to hear from anyone with Ethiopian Airlines, only representatives from Madrid airport."

Positiv: "Airrbus A350 confort"
Negativ: "Crew professionalism and food to be improved"

Negativ: "Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst"

Negativ: "Online check in was not possible. The check in and boarding process took more than two hours and there was no order."

Negativ: "Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!"

Negativ: "wasserspülung der Toiletten im Airbus von Addis nach Harare hat nicht funktioniert, Toiletten verschmutzt, Spülen nicht möglich"

Positiv: "flight was on time"
Negativ: "Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter."

Positiv: "The crew was amazing and the flight was smooth"

Positiv: "I love the entertainment and frequent availability of food and drinks"
Negativ: "The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair"

Positiv: "The crew was okay, though a little bit occupied and thus ignoring some of the customers' requests. The seats are comfortable and spacious with enough leg room"
Negativ: "The food could have been better. Honestly much better"

Negativ: "Auf allen acht Flügen mit Ethiopian waren die Sessel und der Boden schmutzig und dreckig, abgewetzt. Die Crew lässt Dinge dir heruntergefallen sind auch einfach am Boden liegen. Langsam beim serviceablauf. Overhead bins teilweise bei start offen. Katastrophe!"

Negativ: "Auf allen acht Flügen mit Ethiopian waren die Sessel und der Boden schmutzig und dreckig, abgewetzt. Die Crew lässt Dinge dir heruntergefallen sind auch einfach am Boden liegen. Langsam beim serviceablauf. Overhead bins teilweise bei start offen. Katastrophe!"

Positiv: "Crew was good. Aircraft was fresh and clean."
Negativ: "The movie selection is very mediocre"

Positiv: "Es hat alles gut geklappt. Boarding, Team und sitze sind sehr gut. Essen und Board Programm sind vollkommen ausreichend."
Negativ: "Nichts. Es war alles sehr gut. Ethiopian würde ich wieder fliegen."

Positiv: "Es hat alles gut geklappt. Boarding, Team und sitze sind sehr gut. Essen und Board Programm sind vollkommen ausreichend."
Negativ: "Nichts. Es war alles sehr gut. Ethiopian würde ich wieder fliegen."

Positiv: "Food and leg room were great"
Negativ: "Entertainment was average"

Positiv: "Cheap. Good for connections in Africa."
Negativ: "Boarding was slow. The food is the worst I've had on an international flight. Flight crew is often not responsive and brusque. The recline on my wife's seat was broken."

Positiv: "Although we had abou an hour delay, we arrived only thirty minutes after the scheduled time. The flight crew was very nice and friendly."
Negativ: "The touchscreen did not work very well; was only able I o see one movie but is was an overnight flight so it wasn’t too much at a hassle."

Positiv: "They are nice and friendly"
Negativ: "Toilets should be cleaned often"

Positiv: "I went for my honeymoon but ET never transported my luggage. I had to spend my honeymoon buying very expensive clothes and basic needs in Mauritius instead of relaxing. My luggage never came. I got it on my way back to Bamako. Nobody was even able to even trace my luggage or respond professionally on the phone. Out of hundreds of calls I made to them, they only picked up twice. ET screwed my honeymoon that I had planned for over a year. I'm so dissapointed that I don'y even want to claim reimbursement."
Negativ: "Office in Bamako and apperently even in Nairobi never picks up the phone ! The only time they picked up (in Nairobi) they were rude!"

Negativ: "We had requested vegetarian meals, which were not provided on either leg of the Ethiopian Airlines flight. In addition, we had to pay an extra baggage fee and the payment process required us to wait for 45 minutes at the check in desk while the agents tried to sort out a problem wiht their computer system. They claimed that the problem was with the integration of their system with SAA's system."

Negativ: "Flight was delayed again. No priority boarding for Star Alliance members. Staff was unfriendly."

Positiv: "Crew"
Negativ: "No way to charge a phone!"

Positiv: "Sehr schmackhaftes essen"

Negativ: "1 h Verspätung beim Abflug (im Flugzeug sitzend) wegen Gewichtsverteilung der Ladung."

Positiv: "Ethiopian beer, a first for me -- not bad."
Negativ: "Where is the famous Ethiopian arabica coffee?"

Positiv: "Vom Boarding bis hin zur Betreuung in den Maschinen war alles gut!"
Negativ: "Der Online Check-in hat nicht so besonders gut funktioniert. Da gibt es bei der star alliance klares Verbesserungspotential."

Positiv: "ET's on board crew is excellent. The food is great."
Negativ: "Delay.....again."

Positiv: "Plane size, entertainment options and food were all great."
Negativ: "The person next to me was rude and leaning over on my side but not much the airline can do about that."

Negativ: "Chairs were not reclining. Asked for blanket and didn't get one so I was cold."

Positiv: "Absolutely nothing. The plane was hot, stuffy and very uncomfortable. The food was terrible and the staff was rude."
Negativ: "The staff, the food, the entertainment, the cabin being extremely hot, the plane being so incredibly old!!"

Positiv: "When I originally booked this trip it was with one connection and a 16 hour commute time. They added legs to my trip which significantly increased travel time. I tried to cancel my flight because I booked the flight with the necessity of arriving by specific days and times and they insisted on charging me for it so I just forfeited my seat and trip all together. There's nothing good to say about Ethiopian airlines."
Negativ: "They are very unprofessional and unhelpful and I'll never book them again."

Positiv: "Changing my flight at office in Lalibela, agent was very friendly and helpful"
Negativ: "Flight was delayed for over one hour and NO explanation was given.. nothing, passengers kept approaching the gate, No one would give them an explanation as to why flight is delayed, when it was departing, nothing , we just sat and waited No communication at all"

Positiv: "I need a refund what do I do for a credit?"

Positiv: "I do like the cheerfulness of the flight crew. They are very attentive."
Negativ: "The water is doled out in small cups. Not enough!"

Negativ: "Ground staff past security at Intl departures were unhelpful and scarce. The gate number on the boarding pass and screen did not coincide. Unlike other airports the screen was not the most recent information. Even when told about the discrpancy and mix up for many passengers, the mistake on the computer was not rectified"

Negativ: "At Addis airport, they announced first that the trip got cancelled and postponed for another 7 hours. Then while lining up to change my ticket, I overheard people saying that the boarding is starting in 30 minutes and we have to rush to the gate. Then the gate number changed 3 times and the boarding time got delayed few times as well. It was a 5 stars chaos that trip!"

Negativ: "not quite enough time with all the announcements to finish my movie."

Positiv: "Was lucky to be able to get 3 seats in a row, so could sleep.. They were able to put me in 3 seats again on return, so all good for me... Crew nice, leg room decent, entertainment was fine... Movie choices were not best I've seen, but first world problem... Overall I would recommend.."
Negativ: "The return journey time from Dublin sucks... 6am flight, so u have to stay up all night pretty much... If they could change that, it would be amazing... Food not great, so you would be better off bringing your own stuff..."

Positiv: "Boarding at the gate was atrocious. Very slow and not organized and we left late because of that. The crew was very nice. Food was good. Entertainment was ok. Movies were old and could have been up to date not enough bathrooms per amount of people on board (relative to other aircrafts)."

Positiv: "The flight attendants were lovely."
Negativ: "The movie selected for the flight was not my preferred genre. Maybe a family film would be better."

Positiv: "787 was comfortable"
Negativ: "Food was edible but no more. Flat angle beds I thought had been extinct, especially on a new 787"

Positiv: "Paid about 1000 round trip. Staff was attentive and respectful specially addis to LA. New aircraft was good and comfortable."
Negativ: "Entertainment needs to have more recent blockbuster. Food variety should be expanded, need more choice"

Negativ: "The waiting time for the connecting flight to was far too long...."

Positiv: "1. Nice flight 2. flight attendants good customer service skills"
Negativ: "Equipment issue-tv not working well , unable to charge my cell phone USB port not working. 2. Food on my return flight was terrible I am a vegetarian was mostly served warmed up frozen vegetable which were terrible 3. Return trip set next to noisy people, had coffee spilled on my dress, was upset and did not enjoy return trip .Grateful for flight attendants who moved me to another seat."