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Alles, Bestens! Lufthansa-Qualität

Gepäck kam leider nicht an und wir wurden erts nach langem warten informiert. Swissport team hat aber einen fantastischen Job gemacht und unsere Lost&Found Formulare mit uns ausgefüllt.

The flight was canceled for no reason and never heard from them. Luckily Germany has an excellent train system to get us to Frankfort.

Exzellenter, professioneller Service.

I was not able to board because United Airlines from Richmond (RIC) doesn't know their own policies. I was denied a boarding pass for not have registered on a Kuwait website but US Military is exempt, which is expressed on United's website. Will need a new, fully funded ticket, not at my expense.

Like: The flight attendants Do better: be on time. You informed us of a 25 minute delay…..that turned into over an our….probable cause - under staffed baggage handling to load the plane. In Newark we waited in excess of 30 minutes to see our luggage so we could transfer to our next domestic connection. Result - missed connection. Probable cause - under staffed or poorly functioning baggage handling.

Kniefreiheit nicht gegeben

Zunächst wird bei der Lufthansa eine gegenderte Drohung ausgesprochen, nämlich, wenn die Gäste die Maske abnehmen sollten und sich den Anweisungen der Crew widersetzen sollten, würden die polizeilichen Organe am Bestimmungsort informiert. Das bringt schon mal "gute Laune" in die trotz 9 Mrd. Steuerzahlerstütze unveränderte Kabine. Die sieht dann auch so aus, als ob sie seit der letzten Stilllegung wegen Corona aus Kostengründen nicht mehr gereinigt wurde. Die Businessclass ist ohnehin eine Zumutung, nämlich die gleiche Bestuhlung, wie in Economy, nur mit einem leeren Sitzplatz dazwischen. Lufthansa sollte sich einmal ein Beispiel an Turkish Airlines nehmen, die die Zeit des Lockdowns genutzt hat, um für die Gäste ein Upgrade in Ausstattung und Verpflegung zu organisieren, die ihresgleichen sucht, aber bei der Lufthansa sicher nicht findet.

Voir avis précédent qui regroupe les deux vols

Mejor el servicio a los dominicanos

The flight was delayed at least one hour. The bathroom inside the aircraft was really dirty. On the other hand the cabin crew was really nice.

Es gab einen Snack und gute Getränke. Besser Service als bei manch anderer Airline

Listening covid restrictions and following them is completely nonsense. Avoid touching others? How when plane is full and everybody who pass around touchs me. Keep distance?? How???? Avoid walking in the plane but also wash your hands regularly with soap and water? How? I should avoid walking but at the same time you want me to wash hand regularly? It means i have to walk up and down. What is regularly for you? Every 15mins? Every hour? Every day? It is so stupid what you are telling that my brain stops to work.

Baggage drop-off könnte schneller sein, die FlugbegleiterInnen könnten freundlicher sein

Booked priority boarding but all passengers boarded at the same.

Not Transavia item, but baggie claim took more than 30 min

The stewardess were very rude in their dealing with passengers.

Zu spät, dann noch auf Mitreisende gewartet die 2 Stunden zu spät waren! Nichts zu trinken und essen

Delayed almost 2h

Good budget airline, comfortable seats and pleasant crew

Buchung über KIWI eine Witz. Dienst mit anderer Dienst und noch weitere Dienst verknüpft. Keiner konnte mich helfen, da „jemanden anders“ zuständig. Sitzplatz automatisch zugeteilt. In einem zu 80% leeren Flieger, bekomme ich einen mittelsitz!!!!!!!!

I was held-up at boarding by rude employee who insisted that I had to wait until all other passengers had boarded the lane before issuing me a boarding pass so I can board the plane. I could not check-in earlier and get a boarding pass since I had flown directly from Dusseldorf.

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Alle Sicherheitsaspekte an Bord wurden eingehalten. Nettes Crew-Personal. Dass man allerdings inzwischen selbst Wasser und Kaffee zahlt, will mir noch nicht ganz einleuchten.

Flight boarded very late and then flight took off over 2hrs late. No food and drinks provided at airport despite law. Then before landing in Berlin, crew announced that the flight was so delayed that the airport was closed for landings and flight was diverted to Hanover. Flight crew stated over the PA that buses would be waiting at airport to take passengers to Berlin. In fact, no buses or help was provided and passengers were left looking for their own way to Berlin at 1am, when there were very few options Bad bad bad conduct

I had problems with the stairs but the lady boarding the flight got me assistance (something I had tried to get online but had issues with). I also was mistaken with my understanding of something and she was calm and polite in all ways. Highly professional and great staffing. I haven't always had good things to say about Ryanair, but this trip has improved their standing in my mind.

Great flight. Loved being informed before take off. Very professional

Disembarkation at Seville airport was in a part of the airport distant from the main facility. We used stairs to leave the plane then had a very long walk to the luggage area and Covid monitors. They could do much better.

Zu kalt in Flugzeug