Finde günstige Flüge nach Trondheim

Positiv: "nicht angetreten"
Negativ: "verfallen lassen - nach Köln war es billiger als nach FRA"

Positiv: "preiswert"
Negativ: "unkkomfortable C Class"

Positiv: "Flug war püntlich"
Negativ: "teuer"

Positiv: "Thank you. It was very good and comfortable trip with a nice team."

Positiv: "Piloten sehr nett gesprochen"
Negativ: "Aus und Einsteigen besser organisiert von Crew nochmals Durchsage"

Positiv: "Die Crew beim Boarding wie immer akkurat und freundlich. Leider gab es in der Eco nur ein Glas Wasser, was diesmal aber nicht kundgetan wurde (oder ich habe geschlafen und hab das nicht gehört). Danach war aber auch keine Motivation mehr vorhanden die ausgegeben Plastikbecher anzusammeln. Man sollte die einfach im Netz des Vordersitzes reinstecken. Naja ...."

Negativ: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"

Negativ: "Lufthansa disappointed. Seats were incredibly narrow and in both the airports and in the planes, the ability to charge your phone was poor."

Positiv: "Great flight and food options."
Negativ: "The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this"

Positiv: "Es gab wieder Getränke"
Negativ: "Neuer Sitzplatz Mittelsitz bei fast leerer Maschine (zuvor Gang Notausgang Reihe)"

Positiv: "Flight was on time both ways."
Negativ: "had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time"

Positiv: "Crew war informativ bezogen auf Verspätung. Bremsen in Bremen sehr fragwürdig. Kein Grund in Bremen so stark zu bremsen."
Negativ: "Landung mit Stop übermässig stark gebremst. Bin jahrelang selbst in Bremen gelandet mit viel grösserem Flugzeug. Nie Problem gehabt. Mopedflieger von Cityline brauch so eine Bremsung nicht total unkomfortabel für die Pax"

Positiv: "Gefallen hat mir, dass der Kapitän immer wieder den aktuellen Status zu unserem Aufenthalt in Linz mitgeteilt hat. So war sichergestellt, dass stets die neues Information zur Verfügung stand."
Negativ: "Die Verpflegung, als wir nach Linz umgeleitet wurden. Leider gab es nur Getränke."

Positiv: "Guter Flug"
Negativ: "Aus einem unbekannten Grund kam die Crew verspätet, daraus wurde eine halbe Stunde später gestartet."

Negativ: "Umsteige Zeit in München war zu kurz! Konnte erst 8Uhr weiter!"

Positiv: "I was traveling with a baby alone and crew was very supportive"
Negativ: "Food"

Negativ: "MUC >> CPH wurde durch SAS durchgeführt, jegliche Versorgung kostet extra. Nicht was man erwartet, wenn man durch Lufthansa bucht!"

Positiv: "Lufthansa is very good!"
Negativ: "Now I will never buy anything from this site.It is very difficult and impossible to do last minute changes.Next time I will buy from the Airline strait."

Negativ: "Internetverbindung war vergleichsweise langsam"

Positiv: "Great amount of legroom, snack given even though < 1hr flight"

Negativ: "Flug war 4 Stunden verspätet"

Positiv: "the flight got me where I needed to go"
Negativ: "no boarding zones. boarding was a free for all."

Positiv: "Canceled and not rebooked untill 4 days later"
Negativ: "Still waiting to fly"

Negativ: "Alles ok"

Positiv: "Soweit ok für die kurze Strecke"

Positiv: "die crew"
Negativ: "platz,bestelltes veganes essen nicht bekommen ! , beinfreiheit , qualitaet des essens !"

Positiv: "Personal an Bord war trotz Verspätung aufmerksam- der Pilot liess sich sogar zu ein paar spassigen Bemerkungen hinreissen."
Negativ: "Der Flug ging 1 Stunde verspätet, weil die Maschine schon verspätet aus München kam. Am Gate gab es zunächst überhaupt keine Info/keine Ansage. Über die Verzögerung wurden die Gäste erst durch eine SMS informiert. Es dauerte dann ca. 30 Minuten bis die Dame am Gate sich eine erste kurze Ansage abgerungen hat. Das Boarding dauert schließlich auch unendlich lange/ Maschine war komplett ausgebucht. Besser wäre gewesen, von hinten nach vorne die Maschine zu füllen, nicht kreuz und quer durcheinander, bis jeder dann sein Gepäck verstaut hat - das kostete zusätzlich Zeit."

Positiv: "A320neo. Gut gelauntes Bordpersonal trotz verzögerter Abreise und später Ankunft"
Negativ: "Kommunikation der Verspätung am Flughafen. Recht plötzlicher Gatewechsel trotz absehbarer Verspätung. Zu wenig Vorfeldpersonal für zeitgerechte Verladung"

Positiv: "Das Boarding hat super geklappt. An Board war das Personal sehr zuvorkommend und zum Glück hatten wir einen angenehmen, ruhigen Flug. Leider hatte mein Kopfhörer einen Wackelkontackt und der Touchscreen war schon sehr überstrapaziert."

Positiv: "Personal war sehr freundlich"
Negativ: "Sitzplatz wurde ohne Nachfrage abgegeben Gürtelschnalle mit Kaugummi versehen Boarding wegen scanvorgang und Türöffner extrem langsam"

Positiv: "Lot of space in E-xit-row 18, even for a big man like me"

Positiv: "Comfy, good food and crew"
Negativ: "Very disorganized boarding"

Positiv: "Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise."
Negativ: "Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one."

Positiv: "Red wine was OK, passed on the free sandwich as last time it didn’t agree with me"
Negativ: "Flight was over an hour late and no compensation from the airlines."

Positiv: "Das Flugpersonal war äußerst nett, sehr aufmerksam, sehr routiniert und sehr professionell"

Negativ: "We were unable to fly this trip."

Positiv: "Es erübrigt sich jeder Kommentar"

Positiv: "Courteous staff. Great movies. Good food."

Positiv: "Excellent service like always Lufthansa! Very good food, nice entertainment, excellent crew!"

Positiv: "Did not make this flight due to lines at Frankfurt security. Customer service has been awful, had to wait two hours to speak to anyone and ended up purchasing another flight because they sold out of all decent connections."
Negativ: "This has been the worst customer service experience of my life. Never flying Lufthansa again."

Positiv: "Flug war über pünktlich, wenn auch die fehlende Parkposition in Frankfurt den Zeitgewinn wieder wett gemacht hat. Einstieg war problemlos. Crew sehr motiviert und mit Freude bei der Sache."
Negativ: "Das Ei beim Frühstück gewohnt geschmacklos. Ansonsten war das Essen okay."

Positiv: "Die Crew war sehr aufmerksam und effizient. Sehr freundlich auch schon beim Check in. Der Flug war super pünktlich. 45 min zu früh!"

Positiv: "Das Flugpersonal war freundlich und verbindlich. Die einzige Ansage aus dem Cockpit war eine Kurzansage: 20 Sek und zwar 20 Minuten vor Landung. Das hat sich überheblich angefühlt. Ist Piloten und Copiloten bewusst, wer deren Gehalt zahlt?!"

Positiv: "Clean, modern place. Professional staff."

Positiv: "Friendly crew, on time boarding. Food decent."
Negativ: "Wife n I was seated separate; I was assuming management would understand we were travelling together, seat was cramp. Meals was served far apart in timing or closed to landing on last meal."

Positiv: "Super nettes und freundliches Flugpersonal Verpflegung war top"

Negativ: "Verspätung, relativ unruhiger Flug durch Turbulenzen"

Positiv: "Really nice crew and service! Everyone was kind."
Negativ: "I had problems with my t.v., the touch screen didn't respond / work very well. The pasta wasn't that appetizing either."

Positiv: "Brand New plane. Great German entertainment. Crew were very efficient but didn't show up with drinks as often as in the past but still more often than other airlines. Overall a wonderful experience."
Negativ: "Took two hours to start dinner service without a reason. Turbulences and a passenger with long legs were impeading my sleep but not Lufthansa's fault."

Positiv: "Nice service easy flight"
Negativ: "Hot, ridiculously warm on the plane"

Positiv: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Negativ: "Food could have been better"

Positiv: "Pünktlich!"

Positiv: "Pünktlich!"

Negativ: "Flight entertainment was not fully functional. Many films would not play. The meal was also particularly bad - all three options that were available (chicken, pasta and vegetarian curry). Flight attendants often seemed very rushed."

Negativ: "Leider nicht pünktlich"

Positiv: "The crew was good , funy , atentifly and kind."
Negativ: "Was ok."

Positiv: "Crew"
Negativ: "Huge delay... :("

Positiv: "Entertainment players"
Negativ: "Organization when boarding (a line vs. a mob of people from all different boarding groups) not organized at all. Ended up leaving about 45 minutes late."

Positiv: "Service"
Negativ: "Sitzabstand und die Klimaanlage an den Füßen nicht so kalt stellen."

Positiv: "Freundlichkeit der Crew."
Negativ: "Die Turbulenzen. Leider nicht beeinflussbar."

Negativ: "Verspätung war unschön."

Negativ: "Pünktlichkeit"

Positiv: "Alles bestens gewesen. War wirklich positiv überrascht."
Negativ: "Fällt mir nichts ein"

Negativ: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."

Positiv: "Friendly crew"
Negativ: "Boarding was a little off because we had to wait longer than expected for bused to bring us to plane . They should have Waited until buses arrived and then had passengers go through the gates so everyone could remain seated at the gate and not wait 20 minutes while standing."

Positiv: "Wifi onboard"
Negativ: "Wifi über paypal buchbar, aber Paypal verlangte SMS authentifizierung, was während des Fluges logischerweise nicht ging."

Positiv: "This was a flight operated by Austrian Airlines, which does a substantially better job than United."
Negativ: "Poor selection of films on the entertainment system."

Negativ: "Personal am Gate überfordert und extrem langsam. Alles verspätet: Informationen, Boarding, Abflug, Ankunft, Aussteigen - wie bei Austrian "normal". Daher fliege ich mit Austrian nur dann, wenn es nicht anders geht."

Negativ: "Pünktlich abfliegen, schnelle Gepäckabwicklung, wenigstens noch eine salzige Alternative zu süß"

Positiv: "Crew was friendly and the flight was nice and smooth."
Negativ: "No expectations as the flight was less than an hour."

Negativ: "Keine Info über Verspätung Gepäck könnte nicht an Zielort durchgecheckt werden Durchgeführt von TAP"

Positiv: "Pünktlichkeit, Freundlichkeit des Personals am Check-In und an Board."

Positiv: "nicht viel"
Negativ: "laut , eng , klein , unpünktlich"

Positiv: "Nettes Bodenpersonal"
Negativ: "70 Minuten Verspätung auf einem 40 Minuten Flug Nicht mal die Auswahl zwischen süß und salzigem Snack"

Positiv: "-maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work."

Positiv: "Everything from boarding, service on board, disembarking--- easy and efficient--polite and friendly"
Negativ: "Nothing"

Positiv: "Getränkeauswahl"
Negativ: "Eine alte AB Maschine mit geringem Sitzabstand. Unkomfortabel. Snacks sollten häufiger gewechselt werden. Verspätung."

Positiv: "Das Flugzeug war sehr angenehm, vermutlich noch relativ neu. Das Entertainment-System fiel dadurch positiv auf, dass es funktionierte, viele praktische Auswahlmöglichkeiten. Vglw. gutes Essen, welches den Europäern auch freundlich serviert wurde."
Negativ: "Offenbar war ein Teil des Personals nicht ganz frei von Vorurteilen ggü. Asiaten. Die unterschiedliche Behandlung fiel bei einigen Gelegenheiten auf. Leider war das ansonsten angenehme Flugzeug sehr eng und voll besetzt."

Negativ: "Alte Maschine. Ein Stück abgepackter Kuchen"

Positiv: "Nothing. See below."
Negativ: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Negativ: "Flug ist ausgefallen"

Negativ: "Maschine ist 40 Minuten zu spät nach Berlin gekommen, in Summe 100 Minuten Verspätung, das Bodenpersonal war dann zu wenig um mit der Verspätung halbwegs umgehen zu können."

Positiv: "Dass es nur eine Stunde Verspätung war"
Negativ: "Dass Swiss gebucht wurde und Austria ihn durchführte, dass die Anschlussverbindungen nicht geklappt hat"

Negativ: "das essen und Service in der Business class lässt mittlerweile immer mehr zu wünschen übrig. statt Verbesserungen wird hier anscheinend auch schon immer mehr der sparstift angesetzt."

Positiv: "This is always a pleasant airline to travel with."
Negativ: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Negativ: "Beinfreiheit in der ersten reihe bescheiden. kein welcome drink. zuerst wird nach dem essen gefragt, serviert und dann kommt erst das Getränk. einmal wird nachgeschenkt, der rest nur nach Aufforderung. weder Erfrischungstücher werden gereicht, noch sonstige Aufmerksamkeiten. leider auch noch etwas über eine stunde Verspätung. alles in allem: bei einem 3, stunden flug in business class erwarte ich mir etwas mehr."

Positiv: "All flights were on schedule"

Negativ: "We are late only 25 min (50% of flight - 50 min)"

Positiv: "Der Flug ist pünktlich gestartet. Die Maschine machte einen ausgesprochen sauberen Eindruck. Das Flugpersonal war sehr freundlich."

Positiv: "Nothing, we never got to go on our flight to Vienna. The only good thing is the manager, Servando, found us an alternative route after some delay. Even then, we had to haggle and really fight for fair treatment for a mistake that was 100% the airline's fault."
Negativ: "Our seats were involuntarily given away by the airport staff. We were never notified until we were scanning our tickets to board in. At that time, we had already checked in and received our boarding passes, as well as checking in 3 bags while we were traveling with a large group. There was no way we wanted to volunteer our seats, especially since we had a transfer flight to catch. We clearly stated we did NOT want to volunteer our seats at the ticket counter. No staff notified us until we were about to get on the plane to board. The flight supervisor was very rude and unprofessional, offering us no alternative solutions. I was really disappointed with such a grievous mistake by the airline, and I would not recommend flying Austrian Airlines unless it was absolutely the only airline available. They need to fix their processes for authorizing when they volunteer a passenger's seat. This caused our group a lot of stress and almost became a logistical nightmare."

Negativ: "Caótica boarding Uncomfortable seats did not recline"

Positiv: "Mehr oder weniger pünktlicher Abflug und Ankunft, der Flug kurzweilig und aufmerksames Mitarbeiter."
Negativ: "Etwas mühsames Boarding, aber auch das war kein wirkliches Problem"

Positiv: "Again as in previous flight very efficient professional and pleasant staff ."
Negativ: "Seat reservation system didn't work ,reserved one seat and got another.Food portions were smallish .No internet over the Atlantic .While the multimedia service was phenomenal I guess there could have been a larger variety and more episodes would have been good as well ."

Negativ: "Checked baggage very expensive."

Negativ: "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."

Positiv: "Schnelles Boarding, freundliches Personal."
Negativ: "Sitze äußerst unbequem und eng für etwas größere Leute (190 cm)"

Positiv: "Very friendly service efficient and helpful ready to satisfy unwarranted requests"
Negativ: "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers ."

Negativ: "Es Gab salzige und süsse Snacks und ein getränk"

Positiv: "Flugpersonal hat gestreikt. Waruma auf Lasten des Kunden?? Werde zukünftig Austrian Airlinse weiden, weil sie kein zuverläßiger Partner sind"
Negativ: "Kein Essen"

Positiv: "Yes, Very good"

Negativ: "Allow business passenger to use front bathroom."

Positiv: "Comfort"
Negativ: "Internet"

Positiv: "The crews were pretty great!"
Negativ: "The regulating of the temperature."

Positiv: "Customer care was super supportive"
Negativ: "Inflight sandwiches"

Positiv: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Negativ: "Not being to help on the ground in Copenhagen with delta issues"

Positiv: "The crew was great. The soecial meal request was hadled well despite oversight."
Negativ: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Negativ: "Fix the damn KIOSKS at Vienna!"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Crew was nice and pleasant"
Negativ: "Flight very late"

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Negativ: "Not being 1 hour late"

Negativ: "Travelled business class and was ace experience"

Positiv: "Great plane and staff"
Negativ: "Delayed"

Positiv: "Seat was comfy and spacious for economy class"
Negativ: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Great crew, comfortable seating with enough leg room."
Negativ: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Negativ: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "The seat was a little uncomfortable but the crew were amazing."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Positiv: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Negativ: "Everything was very good."

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Negativ: "The plane was very hot"

Positiv: "Nothing"
Negativ: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "Crew was nice and friendly"
Negativ: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "The service"
Negativ: "The food."

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Negativ: "There were several flight delays and gates were changes a few times."

Negativ: "Not enough leg room"

Positiv: "MCR airport Mert & Greet parking was smooth and efficient."
Negativ: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Positiv: "Crew was excellent -kind nice and very attentive"
Negativ: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Positiv: "Shirt flight but well catered, boarding was efficient and quick."
Negativ: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Positiv: "Efficient crew"
Negativ: "Long, slow line at check in. Not many new movies or tv shows"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "Good flight, very attentive crew."

Positiv: "Nice flight ...was comfortable travel ...good food.Thanks"
Negativ: "No such things"

Positiv: "Easy to board and easy flight."

Positiv: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Negativ: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Positiv: "Sandwich was incredibly tasty (although not much filling)"
Negativ: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Positiv: "The crew for all my flights were great. Great service all around."

Positiv: "Crew was amazing and helpful when I suddenly needed pain killers for my intense period pain!"

Negativ: "You letting me cancel my flight because I couldn’t physically enter the country to board the plane. I will never be using kayak again."

Negativ: "You letting me cancel my flight because I physically couldn’t enter the country to board the plane"

Positiv: "Premium economy is spacious and worth the money."
Negativ: "Better beer selection."

Positiv: "There was nothing to like with Croatian Airlines. Flight was delayed over 1 hour, many people missed connecting flights. Crew wasn't helpful in resolving issues. No entertainment. Croatian Airlines is operated like a budget airline (EasyJet, WizzAir) but they charge customers the same as a British Airways flight. Poor."
Negativ: "Everything. Terrible experience."

Positiv: "Very friendly personal"
Negativ: "Not even free soft drinks"

Positiv: "The flight was delayed resulting in a bunch of us being delayed. They reimbursed us for the cost of the flight and accommodations. An American airline would NEVER do that"

Positiv: "Business class fare sitting in front roll Economy seat. This is my time experience in Business class sitting in Economy seat."
Negativ: "No business class is available only Economy class in the flight"

Positiv: "Even though it was a small plane, there was plenty of leg room."
Negativ: "Only water is served, but it’s a very short flight."

Negativ: "My luggage was lost"

Positiv: "Flawless, comfy seat, good food, included drinks. No complains"

Positiv: "the meal and crew"
Negativ: "1.5hr delay and no initial explanation other than "indefinite delay""

Positiv: "Food/ drink service was good"
Negativ: "Flight was late. I was supposed to be on a connecting flight with my boyfriend and they cancelled his flight and rerouted him through a different airport but my ticket wasn’t cancelled so we were on different flights"

Positiv: "Nothing stood out."
Negativ: "Being told to stand in a dark corner underneath a yellow “Departure Assistance” sign and not having anyone show up. We left after ten minutes as no “assistance” appeared to be forthcoming. Food was dry. No entertainment."

Positiv: "Nice crew"
Negativ: "Flights was in delay"

Positiv: "Great"

Positiv: "Every thing's was excellent"

Positiv: "Comfortable plane, very friendly crew, good snacks"

Negativ: "Just water served."

Positiv: "good leg room on seats. food was OK"
Negativ: "boarding was very slow"

Positiv: "The flight crew were good and trip smooth."
Negativ: "They lost our luggage and the ground staff were really unhelpful. They need to learn customer service."

Positiv: "Was easy effecent and productive !"

Positiv: "The German efficiency of being on time."
Negativ: "Head phones with the Croatia video would be nice."

Positiv: "Everything ok, crew was nice and friendly."
Negativ: "Food was poor."

Positiv: "Super landung und das abheben war auch problemlos"

Positiv: "Very professional crew. Loved particular type of snacks served on small, red napkins - those stylish details make a difference!"

Positiv: "Der Flug ging mehr oder weniger pünktlich. das Personal war sehr zuvorkommend."
Negativ: "Bei diesem Flug gab es nichts zu bemängeln. Alles war gut"

Negativ: "Airport in Zagreb is worst organised airport I've ever seen. Despite I come from transot area from Vienna and I want continue to other country with connection flight I must again go through security control. After that there are wrong arrows for navigation to gates (especially gate 16 and above) so if one follows them you go through at least half departure hall then you turn back and at the end of this hall you change floor and go to your gates :("

Negativ: "I continue from Zagreb to Wiena and we should go again through security check :( there was long quene and very precisious guards so i came to gate 5 minutes before boarding ends. Funniest thing on that way - we use same plane as I left 40 minutes ago"

Positiv: "I liked the check in at the train station. For Austrian Airlines and their partners. Very convenient."

Negativ: "they overbooked the flight, and so my brother was almost separated from my friend and me"

Positiv: "Didn’t have expectations of a fabulous flight. It was more like a routine commuter flight. Crew was fine. Flight was fine. On time. Nothing extraordinary. Boarding wasn’t too chaotic but not very organized, either."

Negativ: "Delayed for more than 1 hour without any information"

Positiv: "On time and courteous staff. Easy rental car drop off at Zadar. Airport easy to navigate."

Negativ: "No resl issues"

Negativ: "The staff was extremely slow, inefficient and unhelpful. There was nobody to tell us that our flight was delayed. And the screens too weren't updated. Very bad experience flying with them."

Negativ: "No food"

Positiv: "The flight crew was friendly and on point. That's about the end of anything positive."
Negativ: "Our flight to Dubrovnik was diverted to Split due to weather. That's fine, not in control of the airline, but how they handled the situation was miserable. First of all, nearly half of the luggage for the plane was left in Venice. This is a tiny plane with less than 100 people. It's not that difficult to recognize when there is luggage missing. Then, upon arriving and recognizing the luggage wasn't there, we were basically told, "don't worry about it." What? I'm 6,000 miles from home with no clothes and they don't even know where the luggage is at that time! The airline coordinated a bus to Dubrovnik from Split. It's about a 3.5 hour drive and left around midnight. No consideration of how some people might not be able to check into lodging at that time, no compensation for a hotel for the night, and they barely gave us any time to figure out what was happening to make sure getting on the bus was the right decision. The bus driver tried to leave without two of our party because they were *taking too long at the lost luggage desk to report the luggage the airline lost* ! I had to stand in the doorway of the bus to keep him there. The day after finally getting to our destination, I tried to call customer service to check on the luggage situation. THREE times I was asked to hold while they got someone else and was immediately hung up on. I only finally received contact from someone by email two days later. The airline did deliver the luggage to the hotel, finally, but they delivered it to the WRONG hotel and I had to Uber there and back to get it. All-in-all a 1.5 hour cheap flight turned into a 7 hour travel day and cost hundreds of euros more than it was supposed to. Horrible experience."

Negativ: "Landed in Split not Dubrovnik. Not one airline worker or airport person was at baggage claim to tell us where to go or what the alternate plan was. Finally was told by other passenger we were being put on a bus for the remainder of our journey. At 12am."

Positiv: "People were nice."
Negativ: "None of the staff had any urgency about boarding the plane considering that we were delayed by the previous flight. Luckily, the second leg I had on Croatian Airlines had no urgency either."

Positiv: "No problems"

Negativ: "Flight was AN HOUR LATE"

Positiv: "Personal hat nur beim verabschieden gelächelt.. :("

Negativ: "Having to ride bus to board airplane in Frankfurt."

Positiv: "The staff was very organized and professional about rebooking our flights after missing our connection due to the delayed."
Negativ: "Our second flight was also significantly delayed. Out of the 4 Croatian Airlines flights that I took in one week, 3 of them were delayed by over an hour."

Positiv: "Wine and artisan snacks from Croatia :-)"

Positiv: "Wonderful flight, I loved the coffee and yogurt. It was very comfortable."

Negativ: "Late"

Positiv: "I very much liked the organization about the flight, notifying me via makl and quick service."
Negativ: "Just filling this space for nothing, because I liked everything!"

Positiv: "Not much to say here. It was a short flight, and it went smoothly."
Negativ: "I’ll say the same thing about almost every flight I have, and this is mostly for the airlines. People might fly more and pay a bit more if you give us more room. Being crammed into a tiny seat with a bunch of strangers is never pleasant. Same in this flight. Nothing terrible, just the usual. Also, to the other passengers, sit down until it’s your turn to exit. What is wrong with you that you can’t sit five more minutes? Be polite and let the people in front of you go first, let them have room to grab their bags instead of having your elbows in their face."

Positiv: "The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane."
Negativ: "There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass)."

Negativ: "Flight attendant didn’t smile @ all, it was like we are on her way."

Positiv: "The crew, plane and procedure was all great."
Negativ: "Part of out luggage was disassembled during transit and part was missing afterwards... part of the luggage was missing."

Positiv: "We made it safely to our destination."
Negativ: "There was no WiFi. Comfier seats or at least a pillow and blanket."

Negativ: "Sēdvieta neērta un nepiemērota gulēšanai."

Negativ: "Nothing in time"

Negativ: "One Toilet for a full plane with 150 passengers...."

Negativ: "Being on time"

Negativ: "No information was avSo pick a couple up listen to this device again also right now dictation right now"

Negativ: "Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way"

Negativ: "Not mentioned that in Munich I had to change terminal and pass again on security check. If I would have bought some bottles in Vilnius or Riga duty free, I would have had problems"

Positiv: "They just wanted more money. Charged us one small carry-on bag over 60 Euro! Ridiculous. Horrible airline, will never fly with airBaltic."
Negativ: "They should have told us that one person can only bring one bag. we just flew with Ryanair and Easyjet, which allow one carryne and one bag. Again, will never fly with such horrible airBaltic, never!!!"

Positiv: "All fine"
Negativ: "Flight delayed 2 hours"

Positiv: "Helpful crew"
Negativ: "Nothing"

Positiv: "It was a fairly ordinary flight"
Negativ: "Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined"

Negativ: "Ich würde gern den Sitz bekommen, den ich gebucht und deshalb extra bezahlt habe. Am Gate hat die Mitarbeiterin mir dann jedoch ohne Rücksicht auf meine Vorabbuchung einen sehr lauten Sitz neben dem Propeller zugewiesen. Das hat mich dann schon geärgert."

Positiv: "Instructions for connected flights at airpotr were clear"
Negativ: "Connection time 10 minutes instead of planned 30"

Negativ: "would not check my bag to final destination"

Negativ: "When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time."

Positiv: "My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue."

Positiv: "Short, convenient, direct, value for money."
Negativ: "Not comfortable, small plane."

Positiv: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Negativ: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"

Positiv: "Newer plane."
Negativ: "The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it."

Negativ: "flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again"

Positiv: "Pleasant crew, efficient boarding, flight was on time"
Negativ: "No in-flight service"

Positiv: "New planes"
Negativ: "I wasn’t asked to prepay luggage & it cost me double. That makes me very annoyed."

Positiv: "The plane was very clean and new. The crew who worked this flight were most friendly, professional and quite articulate in three languages including the captain. I highly recommend them."

Positiv: "Did not have food, so not able to rate that. Comfortable for sure! Plane ain't that big and one side had only 2 seats next to each other."

Positiv: "Easy for my friend and I"

Positiv: "Alles war pünktlich, an Board war sogar Scooter und H. H. Baxter und es gab ein Fotoshooting mit der Besatzung :-)"

Positiv: "Ich war sehr überraschd, wie neu die Flugzeige sind und wie viel Platz es gibt."
Negativ: "Leider muss man für Snacks/Essen und sogar Trinken einen erheblichen Batzen Geld investieren."

Positiv: "Der Flug startete pünktlich und wir sind sogar 10 Minuten früher gelandet. Dieses Phänomen habe ich bei allen AirBaltic Flügen festgestellt."
Negativ: "Durch die Größe des Flugzeugs hat mein Handgepäck leider nicht in die Klappen oberhalb der Sotze gepasst. Dies war wohl allerdings auch meine Schuld, da ich sehr großes Gepäck dabei hatte."

Negativ: "I needed to cancel the flight a month before, and I got no refund"

Positiv: "Nice and helpful staff, good food (pre-ordered)"
Negativ: "To little legroom, delay"

Negativ: "I was flying transit, but I had to go through the check-in in Paris. At the check-in they started to make problems about my carry-on luggage. I had just two flights from the United States behind me and no problems at all and suddenly I can't fly with my carry-on luggage? I didn't like the AirBaltic check-in service."

Positiv: "Boarding went well and crew was nice."
Negativ: "The air conditioning was not working properly on the 3 hour flight which made it a bit sweaty and unfortable. The purchase of a cold beer was a must."

Positiv: "good"
Negativ: "good"

Positiv: "Brand new aircraft Wider seats as normal Good selection of food"
Negativ: "We got disembarked from the aircraft for technical reasons, then they towed the same aircraft to the next gate and off we were. Delay almost two hours."

Negativ: "My flight was delayed, and I missed my connecting flight. Next flight was 8 hours later. They did put me on this flight but didn't give any assistance to help me with another connecting flight because it was a different company. Voucher for a cup of coffee didn't cover all the troubles I had to go through."

Negativ: "paying for water!"

Positiv: "They did provide a 6 euro food voucher once it was clear the flight was going to be over 2 hours late. The flight and land crew did their best to keep everyone calm under bad circumstances."
Negativ: "Flight was just under 3 hours late (long enough to kill most of the day, but just under what is needed to pay compensation). First they said it was problems in Amsterdam, then problems with the plane, then traffic in Amsterdam. It was hard to tell what was true and what was avoiding penalties (it is possible that equipment issues caused them to lose their spot, and get caught in traffic delays). I hate that they charge 2.5 euros for water on the flight. Their carryon rules only allow us to take the smallest of bags (smaller than other airlines) but when I got on the plane, lots of people had medium sized carryons."

Positiv: "I was surprised by the professionalism of air Baltic employees. They dressed well."

Positiv: "It was very easy to print boarding pass."
Negativ: "The scanners did not accept my boarding pass. 40% of the passengers had to have boarding passes reprinted. It was chaotic."

Positiv: "Boarding was efficient."
Negativ: "No free food or drink of any kind. That would have been okay since prices were reasonable. However, they completely skipped my row on my side of the plane, and I had to use the call button to get service."

Positiv: "Moved up to First class section."
Negativ: "No refreshments"

Positiv: "Friendly crew, tons of meal options, good price."
Negativ: "Checked in luggage is only 20kg, there's no entertainment in flight."

Positiv: "New Planes, crew"
Negativ: "Entertainment cost !!!"

Positiv: "Modern aircraft. Quick flight. Quick delivery of baggage at terminal. Relieved that baggage from BKK-KBP-RIX was not lost nor delayed."
Negativ: "It was cold and I was not dressed for the bus to the aircraft, but instead for the tropics where I had been. The toilet was not centered for stand - up use for men. Thus had to kneel in order to use. This booked by UIA, but the carrier was Air Baltic, which led to some confusion as to which airline to go to for boarding."

Positiv: "Fine, left on time, short flight."
Negativ: "No complaints"