Finde günstige Flüge nach Neuseeland

Positiv: "Clean cabin and good service"
Negativ: "Not every body is doing extra miles to make customer happy"

Positiv: "Amazing crew, very nice and helpful."

Negativ: "Poor customer service and lack of care for loyal passengers"

Positiv: "Plane was super clean and comfortable. A long flight but we'll cared for by host."

Positiv: "Es war alles zur vollen Zufriedenheit"

Positiv: "Service, Verpflegung, Sitze"
Negativ: "Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten"

Positiv: "The crew members were really nice and accommodating."
Negativ: "Need more entertainment selections."

Positiv: "The crew were excellent"
Negativ: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."

Positiv: "The crew was amazing"

Positiv: "I can say all the crew was amazing"
Negativ: "They are doing excelent job."

Positiv: "Sehr nette Crew, kam immer wieder vorbei (Eco) und bot Getränke, Früchte und Chips oder mini Sandwiches an! Top!"
Negativ: "ich hatte nichts zu bemängeln einfach nur Top!"

Negativ: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."

Positiv: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Negativ: "A little more leg room."

Negativ: "Change the food menu, boring with the same menu"

Negativ: "Flight way too cold"

Negativ: "Food could have been better."

Positiv: "Perfect!!!"

Positiv: "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
Negativ: "As always, economy class is getting tighter. But economy here is still better than the western airlines."

Positiv: "With Singapore Airlines the service is always good I actually paid extra to fly them after three weeks in India"
Negativ: "Older plane with a fair amount of broken down details Plugs don’t all work, magazine pocket had rips, etc.... could be that they allocate resources to different markets"

Positiv: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Negativ: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Positiv: "The comfort and caring staff"
Negativ: "Food serve a bit slow with the no of pax and long queue for the washroom"

Positiv: "- sehr bemühte und aufmerksame Crew, auch in der Economy - hervorragender Sitzabstand in der Eco - Flugzeug von SQ wie üblich nicht überbucht, daher einige freie Sitze - 2x warmes Essen in der Eco - fortlaufend aktives Getränkeangebot"
Negativ: "- auch auf diesem Flug schreiendes Baby, dass den Nachtflug fast zur Hölle macht - selbst in der Business-Class konnten die Passagiere nur dann Schlaf finden, wenn sie die active noise canceling Kopfhörer aufsetzen (wer damit schlafen kann)"

Positiv: "Excellent"

Negativ: "Please don’t use just fly.com ever. They cancelled my tkt and never accommodated a new one"

Positiv: "Loved the food/Movies/seats."
Negativ: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"

Negativ: "Essen könnte besser sein"

Negativ: "Essen könnte besser sein"

Positiv: "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
Negativ: "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."

Negativ: "The desserts. The bun."

Positiv: "Flight crew great"

Positiv: "Arrived"
Negativ: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."

Positiv: "Der Flug ist 4 Stunden später gestartet."
Negativ: "Wir haben dafür etwas zu Essen bekommen."

Positiv: "A380 ist ein tolles Flugzeug"

Positiv: "The main course"
Negativ: "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."

Positiv: "Most everything"
Negativ: "Crying babies made it tough to sleep the whole flight"

Positiv: "Very good service."

Positiv: "I like everything about Singapore airline service."
Negativ: "Nil"

Positiv: "business seats were excellent"
Negativ: "all was good"

Positiv: "The seats are very comfortable. There was ample entertainment."
Negativ: "No complaints at all. They are very professional and I would chose them again."

Negativ: "Essen könnte besser sein"

Positiv: "Gutes Team"
Negativ: "Essen"

Positiv: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Negativ: "Not much. This airline is up there with the best."

Negativ: "Die Besatzung war schlecht gelaunt und hat bei Gentränkebestellung dies mehrmalls vergessen."

Positiv: "I love traveling on Singapore airlines. They have excellent service and always on time. Their entertainment system is very good. I won't say excellent as I've seem Emirates and they still have along way to go to catch up."
Negativ: "They did not give us the landing cards and we had to fill them in at the airport. Many were like us and I am surprised. Also for business class passengers they don't get into a priority lane as you see in Emirates and other airlines. while Singapore airline is very good, they still lack in the details."

Positiv: "Service, food, in-flight entertainment"
Negativ: "What happened to amenity bags in Business class? Slippers and socks were at the seat and toothbrush kits were in the bathrooms and we're always re-filled."

Positiv: "Service, friendliness of stewards and stewardesses, great menus, they go the extra mile to make you happy--- no request was a burden for them. We were in Business Class and it was full- but Service and professionalism was top-notch!"
Negativ: "Only one small issue--- why were bottles of water not already handed out and placed in the drink holders before boarding in Business. Many of us had to ask for it and they were readily given out but you had to ask or you didn't get one."

Negativ: "My first flight (DXB - SIN) was delayed and so my bag didn't make it onto the second flight (SIN - CNS)"

Positiv: "The service crew served us well. They are friendly and helpful"
Negativ: "Too many Indian movies"

Positiv: "Singapore Airlines hat mich ohne Probleme nach New York geflogen und ich wurde nicht bedroht, verwirrt und verarscht und blöd angemacht!!!"

Positiv: "We really enjoyed this airline"

Positiv: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Negativ: "Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows."

Positiv: "Crew was receptive"
Negativ: "Food boarding"

Positiv: "Service was okay."
Negativ: "Could have been more customer focused!"

Positiv: "The food and entertainment"

Positiv: "The service is really good. The only downside is that you have to be in Doha. But it’s always nice to leave Doha."
Negativ: "The push button entertainment system doesn’t work well. You have to keep pressing buttons to make a movie play. And by pressing buttons, I mean, you have to hit the screen and wake up the person whose head is on the other side of the headrest."

Positiv: "Crew was nice. Seat was broken for recliner."
Negativ: "Having parents with infants board with or after those needing assistance. It was an inconvenience having a fussy infant wait in a long line. We had bassinet seats so boarding first would not have slowed the seating process."

Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."

Positiv: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."

Positiv: "Entertainment, crew was very hard-working."
Negativ: "Economy seats are way too tight, had severe problems with knee room when seat in front was reclined. A terrible passenger just forward of me had no regard to this issue and refused to be cooperative. Food was lukewarm at best and was on mildly appetizing in economy."

Positiv: "Everything"
Negativ: "Nothing"

Positiv: "War alles sehr gut!"
Negativ: "Nichts"

Positiv: "Crew was really amazing."
Negativ: "Wifi not working- huge disappointment. Seats a bit hard on A350. The overhead bins on the inside suitable only for tall people."

Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"

Positiv: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Negativ: "Nothing to dislike."

Positiv: "My comments are as above . On the Auckland to Quatar leg of my journey Excellent airline and crew."

Negativ: "3,5h verspätet"

Positiv: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Negativ: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Everything"
Negativ: "Nothing"

Positiv: "The seats have great leg room and recline nicely"
Negativ: "7kg and only one carry one!?? Budget airlines do better!! Try being a professional with a laptop and a few travel essentials and you won’t get far on Qatar. How crazy. Even if you have diamond one world status (the highest) unless u fly business class there is no chance in getting more onboard for your carryon. Works best airline my a**!"

Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"

Positiv: "Good movie selection, very friendly crew"

Negativ: "Nicmze clean aircraft with goods legal room in economy"

Positiv: "Q-suits. Very comfortable and private. Great upgrade to the 777. WiFi now available for very reasonable price"
Negativ: "Bus transfer to Termial 5 is VERY poorly organized and takes over an hour. This makes it harder to get to Terminal 5 even if you don't have to clear security again. Seats had a bar under the padding at about the position of my hips. Uncomfortable to sleep for several hours"

Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."

Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."

Positiv: "From the exceptional lounges to the cleanliness of the plane, the food options in business class and the flight attendants , Qatar Airways was excellent"
Negativ: "The only issue was the movie options for the Hollywood options. There should have been more newer releases for such a long flight."

Positiv: "Overall a good service with good food."
Negativ: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Positiv: "Good food, overall good service"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Good movies, Comfortable seats"
Negativ: "Food could be better."

Positiv: "everything went smoothly, no delays, boarding was easy and quick"

Positiv: "Service"
Negativ: "Just bathroom in end"

Negativ: "Everything was disappointing"

Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."

Negativ: "My flight was delayed almksr 3 hours...nothing more. It's very frustrating because the problem could have been avoided if they were more careful but oh well. I'm making this review very short compared to my others because I know that if I start on a rant, I won't stop. Trust me, I'll safe that for the phone call complaint I'll be making in a few hours..."

Positiv: "I liked staff , boarding was organized food was not very good needs to be improved"

Positiv: "Gutes Essen, große Auswahl beim Entertainment"
Negativ: "Entertainment Display hatte schlechte Qualität, leider seltene Getränkeangebote bei einem 12h Flug! nicht ganz so gute Beinfreiheit!"

Positiv: "Sehr nettes Personal, sehr gutes Essen! Super Entertainment! Angenehme Beinfreiheit! Immer wieder Getränke angeboten bekommen!"
Negativ: "Leider ca. 1h später gestartet, wegen technischer Probleme... aber besser am Noden gelöst, als in der Luft aufgefallen!"

Positiv: "Food is really good and you guys also have options for vegetarian people as well."

Positiv: "Alles war hervorragend -sauber, Personal sehr professionell und Flug war pünktlich gestartet und gelandet."

Positiv: "Habe ein Upgrade zur Business Class bekommen! War genial! und sehr Freundlich!"

Positiv: "good service, good food"
Negativ: "staff could be more cheerful towards travellers"

Positiv: "The movie selection was good."
Negativ: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Positiv: "Clean. Friendly staff. Good food. Good entertainment."
Negativ: "Small cramped seats."

Negativ: "Bei fast 7 Stunden Flug 1x Getränkrunde zum Abflug und 1 x zum Frühstück Morgens. Dazwischen habe ich kein Personal gesehen... dafür auf dem Monitor ständig „drink plenty of water during flight“"

Negativ: "Food"

Negativ: "On-Line Check in bietet keine ordentliche Auswahl an verfügbaren Sitzplätzen. Nach online Buchung stellt Emirates keine Platzwahl zur Verfügung. (Hohe Zusatzkosten)"

Negativ: "Gepäckausgabe in München. Langsam wie immer"

Negativ: "Gepäckausgabe in München. Langsam wie immer."

Negativ: "Zugewiesenen Plätze wurden ohne Info einfach geändert trotz zwei Kleinkindern Bordpersonal überwiegend unfreundlich Verpflegung lies zu wünschen übrig"

Negativ: "Better inflight entertainment"

Positiv: "Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional"
Negativ: "I had exhausted the entertainment system before I finished my first leg of the outbound journey."

Positiv: "Sitzabstand. Moderne Maschine"
Negativ: "Essen schmeckte nicht Boarding"

Positiv: "Alles nur pefekt."
Negativ: "Nichts alles super"

Positiv: "Alles"
Negativ: "Nichts alles super"

Negativ: "I wasn’t aware that there is a ticket with only 15kg baggage allowance - thank God I was taken to the airport by a relative and could leave some stuff with them. Of course, I should’ve checked - but I didn’t know there was an option below 23 kg. You’re never done with learning l"

Negativ: "Inkompetenter Stewart"

Positiv: ":("
Negativ: "Don’t expect any assistance with the change of a passenger name - you will be asked to buy a new ticket without reimbursement for the mistake that is by any stretch of imagination only a duplicate bookings. What will happen is that either the travel company or the airline simply will blame you."

Positiv: "Sehr freundliches Personal und sehr Service orientiert."
Negativ: "Cursor des Bildschirms war sehr ungenau. 5 Minuten bis der richtige Film gewählt werden konnte. Software am Bildschirm sehr langsam. Das gewünschte Beef war für viele Gäste aus."

Negativ: "- Mitte Flug Service Knopf gedrückt. Licht war bis Ende des Fluges an. Niemand kam - starke Zugluft"

Positiv: "Personal ist bemüht die alten Emirates werte zu erhalten. Sehr nett und freundlich."
Negativ: "Keine warmen Tücher mehr. Nur noch selten Getränke Service Essen schlechter als vorher. Keine kleine Flasche Wein mehr. Nur noch Plastik Becher. Man spart wo es geht. ABER DER KUNDE MERKT ES!"

Positiv: "Erster Flug in neuer 777. tolle Unterhaltung mit neuesten Filmen."
Negativ: "Das Essen war leider nur mäßig"

Positiv: "perfekt"
Negativ: "s"

Positiv: "Das Personal war sehr nett und hat mir bei jeder Frage höflich zur Seite gestanden"
Negativ: "Leider war die Luftdüse meines Hintermannes auf mich gerichtet und er hat nicht auf mich reagiert, kann die Airline aber nichts für"

Positiv: "Das Check In und das Flugpersonal war super freundlich und hilfsbereit."
Negativ: "Es war gut, es war aber auch nur ein 1 stündiger Flug. Da erwarte ich nicht so viel."

Positiv: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Negativ: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."

Positiv: "Das Bordpersonal war sehr aufmerksam. Während des gesamten Fluges wurden für uns Getränke in den Kühlschrank gestellt. Vielen Dank auch insbesondere an Jeniffer und Lilli, die unseren Flug auf einer Polaroid-Foto festgehalten haben."
Negativ: "Der Stecker unseres inflight Entertainments hatte einen Wackelkontakt. Auf Nachfrage knnten wir unseren Platz aber problemlos wechseln, dann funktionierte alles."

Positiv: "Obviously Biz Class is a great proposition for a flight of this length and once again the experience was a good one. Staff are always friendly and very attentive."
Negativ: "We are not big eaters but when you leave at 10am then a lunch and breakfast is a bit of a stretch and even with light snack options we found ourselves hungry. Breakfast was not too flash"

Positiv: "Flug war von Anfang bis Landung super!"
Negativ: ".... Aber die Gepäckausgabe in Düsseldorf dauerte mal wieder ewig Haben fast eine Stunde am Karussell gewartet...."

Positiv: "Top Flug mit sehr hohem Komfort."
Negativ: "Auch hier kann ich kein schlechtes Wort verlieren."

Negativ: "Boarding: by bus at BKK on a Boeing 777, not as expected with emirates, gate was set as “G1A”, we read this as Gate 1A, but needed to run from A1 all the way to G1, got late on the bus. Food: Chicken with peppers average, no good taste Drinks: had to broken cups, one on the top (changed that), one at the bottom with a hole in it. Red wine spilled all over my trousers and pullover. Shit happens, but (a) what about the quality of the goods and (b) how does the crew handle this? Crew/Service: Generally friendly, but the guy who served the red wine had no clue how to handle this: 1. Red wine on cloth is bad to clean 2. After I complained about a possible problem with cleaning and the possibility that the stain would stay, no reaction, only sortiere and the Recommendation from him was to use soda water which was actually not at hand and took him more then 10min to bring it. 3. I requested for the supervisor. She was very friendly and took my email address to write a report on this. I am now waiting for reaction and possible refund for cleaning or more. Another drink was offered but that was all until now. So I am curious about the reaction from Emirates. Overall it seemed like Emirates has a bad standing in BKK: - Bus boarding on B777 - No clear information about gate - Bad quality of material (cups) - For Emirates under average food quality Additional remark: The following connection flight from DXB to DUS, was very good, overall quality as expected from Emirates, food and staff was very good. So the above review from BKK -> DXB might have been an exception."

Positiv: "Booked a window seat and luckily the middle seat wasn’t taken. I was able to fade in and out of sleep ... much needed!"
Negativ: "Wish I could afford to upgrade for a proper sleep!"

Positiv: "Das Flugpersonal war ausgesprochen nett, das Essen war sehr gut"

Positiv: "The crews"
Negativ: "The wifi is bad the food is bad im in business class"

Positiv: "Es war einfach alles perfekt"

Positiv: "All of the above"
Negativ: "Nothing that i didn't like"

Positiv: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"

Positiv: "Der Flug ist zwar verspätet gestartet, aber die Piloten haben die Verspätung fast wieder rausgeholt. Das Essen war genial und vor allem Metallbesteck in der Economy, wo es sonst nur Plastik gibt. Dazu eine gute Getränkeauswahl. Der Rotwein war sehr lecker."

Positiv: "Footrest would be good for a long haul flight."

Positiv: "komfortabel, gute unterhaltung, problemloses boarding, angenehmer flug."
Negativ: "schwacher service"

Positiv: "Pünktlicher Start und aufmerksame Flugbegleiter besonders mit unserem 6 Monate alten Sohn sehr bemüht. Top Entertainement-Angebot."
Negativ: "Das Essen war auf dem Hinflug besser, Schade, dass es keinen separaten Krabbelbereich für Baby existiert."

Positiv: "Der service war unterdurchschnittlich. Von ham nach dxb (6 h flug) kam nach über 2 h das erste mal service. Insgesamt kam er nur 2x. ich habe bei emirates viel mehr erwartet."

Positiv: "reichliche auswahl"
Negativ: "touchscreen teilweise nicht funktioniert"

Positiv: "W"
Negativ: "Wir wurden irgendwo auf dem Flugplatz geparkt und mussten ca. 20min. mit dem Bus zu unserer Abflughalle fahren. Dort hatten wir grosse Mühe, unser Gate zu finden."

Positiv: "Hat alles hervorragend geklappt."

Negativ: "Noise of serving some people dinner in middle of night interfered with sleep. Deep dip South meant no internet for much of the flight lots of noise and inconvenience trying to fix Tvnz for (rude) lady in front"

Positiv: "--------------------"
Negativ: "Es ist uns nicht erklärbar, wie eine solche Airline ein solch schlechte Organisation bei Unregelmäßigkeiten hat!"

Positiv: "-------------"
Negativ: "Leider wurde unser Flug nach Kuwait umgeleitet. Dadurch wurde der Anschlussflug nach BKK verpasst. Was wir dann erlebten war einfach nur katastrophal! Es hat mehr wie 12 Stunden und vielen Fehlinformationen gedauert, bis wir über unseren Weiterflug informiert wurden! Bei Problemen ist die Staff endlos überfordert"

Positiv: "Freundliches Bodenpersonal, freundliche Stewardessen die sehr zuvorkommend sind"

Positiv: "Travelled Business Class - a great experience."
Negativ: "Slow to board."

Positiv: "Really liked the long journey. Was a bit nervous given the 15 hour flight but was pleasantly surprised. Service was good as well."
Negativ: "The crew were really young and not very talkative."

Positiv: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Negativ: "The delay in boarding! It’s hard work when traveling with a toddler."

Positiv: "Noch nie so einen angenehmen Flug gehabt, riesig viel Platz in Economy und das Essen war hervorragend. Emirates ist von nun an meine erste Wahl."

Positiv: "Good facilities, food and entertaniment. Seat comfort not so good."

Negativ: "30 passengers on a 60 seat plane. We should have been spaced out due to the Coronavirus, but NO. We reallocated seats which had us all jammed up the front and back with rows of empty seats in between. Not good enough Qantas! I asked to change and the cery pleasant hostess said no we were NOT allowed. I do NOT understand this."

Positiv: "The boarding process was easy, less hassle no extra security with lot of hassle"
Negativ: "The seat amenities were below average. 14 hr flight with no power outlets - was surprising"

Positiv: "Crew was great, I lucked out and got a whole row to myself and the entertainment was awesome."
Negativ: "The food was just ok."

Positiv: "It was our first time flying on Qantas. everything was above expectations."

Negativ: "Wifi was horrible. Selection of movies was weak."

Positiv: "premium economy! excellent service in LAX by QF ground staff on transfer"
Negativ: "Nothing!"

Positiv: "Amazing food and entertainment."
Negativ: "I’ve been on more comfortable plane seats."

Positiv: "Nothing"
Negativ: "That I was rebooked for a flight I showed up to before it took me off. Literally people that showed up after me got on the plane"

Negativ: "The food was disgusting..."

Positiv: "Crew very friendly and accommodating."

Positiv: "Entertainment inbegriffen"
Negativ: "Geringer Sitzabstand"

Positiv: "Alles normal. Guter Flieger"
Negativ: "Software scheinbar inkompatibel mit anderen codesharing linien... dh online checkin etc funktioniert nicht. Genausowenig wie Bestellung von Spezialmahlzeiten."

Positiv: "Crew was friendly and helpful even the flight was nearly fully booked Choices of entertainment is good"
Negativ: "Unfortunately they ran out of the main menu Seats are old Entertaining system is also old, small screens with low quality"

Positiv: "Food wasn’t that bad Crew tried their best to serve everyone fast and and fullfield the extra wishes Entertainment system is good and choice is large"
Negativ: "Unfortunately there was a delay in boarding, would have been nice if they announced that earlier as they knew that the plane arrived late... Also plane was fully booked and I only got a middle seat, but luck? This older Boeing 737 is quite noisy and it makes it difficult to understand the announcements Old screens for entertainment with bad quality"

Negativ: "on line check in more difficult than others"

Positiv: "FLIGHT TIME"
Negativ: "UNCOMFORTABLE SEATS , NO SEATS FOR FAMILIES TO SIT TOGETHER"

Positiv: "Flight crew is great"
Negativ: "Didn’t like the the whole check in process. None of the system worked. Manual check in all the way and took so long. Not enough staff to service."

Positiv: "Service good"

Positiv: "check in easy at Adelaide airport"
Negativ: "The plane had small drop down screens every 4 or 5 rows which are totally inadequate for watching anything. gives no choice and poor sound quality (lag between vision and sound) Pork meal was some sort of tasteless slop in a cardboard box with rice and a green veg. It seem as if short flights are getting a raw deal with old planes and sub standard food, systems to save costs. If they cannot maintain a consistent level of standard across all their products let another provider in who can."

Positiv: "Das gesamte Flugerlebnis blieb mir in Positiver Erinnerung. Die Crew war hilfsbereit, freundlich und zuvorkommend."
Negativ: "Leider war das Frühstück auf diesem Flug ein wenig dürftig."

Positiv: "Very smooth, made it alive."

Positiv: "All round great experience. All went to plan. A330-200 business class was just right for this short trip."

Positiv: "It never left.....I am still in Sydney!!!! Keep up on your dlights"
Negativ: "Quantas Flight was cancelled going down and also back."

Positiv: "The crew was always courteous, helpful, and patient with everyone. They just seemed to have much better attitudes than I’ve seen with other airlines, at least this crew did. Even the food was good!"

Positiv: "IFE for such a short flight, headset free. Cabin crew were quite pleasant. B737-800 series (Next Gen.) is a nice plane."
Negativ: "Cramped. Lunch was that revolting beef & kale pocket (again!). Highest a/f of Tiger, Virgin & QF, which is fine if it’s worth it, which it most definitely wasn’t."

Negativ: "Really unnecessary delays."

Positiv: "Crew was excellent! Very friendly and attentive - entertainment selection was great and the plane stayed nice and cool which is really helpful for a 15hr flight - no one needs 300 sweaty people for 15 its."
Negativ: "That we were required to check our overhead bag because it weighed more than 15lbs. Meanwhile as we boarded nearly every passenger had an overhead bag that most certainly weighed more than 15lbs. Not sure what was going on there...also the seats are a little tight when reclined. Once the seat in front of me reclined back I had my knees in the back of the chair the entire flight and I am not a particularly tall person- made for a pretty uncomfortable 15hrs."

Positiv: "Managed to reach destination safely. Only taking about 8 hrs more than scheduled."
Negativ: "Flight delayed. The made boarded passengers disembark and wait for an unpredictable amount of time with no updates. Then finally we boarded then the service was very poor. For example they did not remove the dishes for about three hours after serving dinner. The last straw was that they diverted to Sydney instead of the final destination Melbourne as the crew was going over 20 hrs. With the diversion they saved about 45 min , but the exhausted passengers lost another 3 hrs in their already miserable flight. Also quantas NOT friendly for people traveling with kids.... BEWARE."

Positiv: "Boarding was smooth and easy. Food and service on board was excellent. No hassle with baggage or hand luggage. Comfortable and able to use my One World Status and earn miles."

Positiv: "Not to much turbulence"
Negativ: "Mainly the lack of leg space"

Negativ: "Checking process could use some improvement; LAX check-in counter staff was NOT customer oriented; got the feeling that either they hate the job and had a bad day?"

Positiv: "The A380 is pretty good for soaking up the typical bumps of air travel. This flight was the first where the lamding was so soft that the plane didn't jolt on landing. It made noise like we'd touched down, but the ground effect glide was perfectly choreographed by the crew. Nice job."
Negativ: "There was an exceptionally narcissistic young man from China behind me who stood up and complaoned during rollout that he couldn't recline his seat. The crew suggested I relocate to a better seat. That was very nice and thougtful."

Positiv: "Staff was very accommodating"

Positiv: "I got to my destination safely and on time. Food and service were above average."

Positiv: "Gf food was good"
Negativ: "Tight searing"

Positiv: "The interior of the seats a very nice. QANTAS blankets and cushions are comfortable. I also like the little drop down net under the seat for you feet to rest in. The QANTAS flight staff are great. I also like that they don't go down the aisle with trolleys a lot (just for the meals) and that they just come around with jug and cup for drinks."

Positiv: "Overall, one of the best international flying experiences I have ever had."

Positiv: "The movies"
Negativ: "I booked through justfly and then that flight was cancelled and they put me on a United flight to SFO and changed my seating to a middle seat, when I had paid for a window seat. They would do anything to change it back or refund me my money."

Positiv: "Worst food on flight m service"

Positiv: "Good cabin crew"
Negativ: "Late again"

Positiv: "Big, safe plane. The pilot striving to land us close to the originally-scheduled time, even though we boarded the plane an hour late. He did it! A++ to Qantas for providing a spigot at the back of the plane to refill water bottles, thus lessening the amount of plastic used."
Negativ: "I ordered vegetarian meals and they were TOO SPICY. Being served a flaming hot tomato curry and spicy potatoes for BREAKFAST was ridiculous."

Positiv: "Great selection of entertainment. Good pillows."
Negativ: "They let us know by email little before departure that there would be a delay of 1h 15 min in our arrival to London. This made me uneasy from the very beginning that I would lose my London-Luxembourg flight. The crew in the boarding gate, only after much insisting, said they would make a note so that someone from Qantas would wait for me and help me get my London-Luxembourg flight no problem, but in the next stopovers (Melbourne, Dubai), there was no sign of this. Also, the delay in the end was 2h 20 min - and I lost my flight to Luxembourg."

Positiv: "The crew had to restart the entertainment system four times the Boeing 747 was nowhere near as comfortable as the Airbus we flew over from Los Angeles on"

Negativ: "I was surprised that we were flying a different carrier than Emirates"

Positiv: "Friendly service."
Negativ: "Poor food not a proper meal on a 12 hour flight neither outbound nor return. IFE outdated"

Positiv: "The crew was outstanding to help with a defect entertainment centre. They really went out of their way to keep us happy and to solve the problem. Thanks a lot."

Positiv: "it was nice to get an early phone call about flight delay and given a food credit for the delay, pleasant check-in, smooth flight, take off and landing."
Negativ: "the poor boarding control and information. delayed boarding time and no-one from Qantas at gate until 45 minutes past the time scheduled on ticket and no communication of why nor when we would board. new passengers arriving were allowed to start getting in at gate before notifying us who had been waiting there to be told to get in or in what order. seat arm rest (between seat 58b and 58c) was wobbly. Entertainment movies need newer choices specially for people like me who can't sleep on long flights and have seen all this movies. where's the classical music?."

Positiv: "plane will clean and service pleasant. hot meal service on 2.5 hour fight."
Negativ: "limit weight of roller carry on limited to 8 kg, though did not check weight of shoulder bags New Zealand immigration is intense with bio inspection - check that you do not have any nuts or other issues as took a long time to inspect packaged food bought at Sydney airport Prior to check-in, needed evidence of flight leaving New Zealand, not just confirm number - paper with actual ticket number"

Positiv: "Crew and foodnostfing"
Negativ: "Boarding unorganized."

Positiv: "I liked flying with Qantas, crew service was okay, food was okay, however, ticketing agents were very helpful during both departure and arrival."
Negativ: "Crew was a little rude to cabin passengers, airline points didn't transfer well, and food was a little bland."