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Mai

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€ 594

Top-Preis für Hin- und Rückflug

€ 664

Top-Preis auf einfacher Strecke

€ 437
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FAQ - Flugbuchungen nach Maputo

Top 4 Airlines für Flüge nach Maputo

Ergebnis basierend auf Bewertungen von KAYAK-Nutzern
8,2
Qatar AirwaysErgebnis aus 11887 Bewertungen
8,3Boarding
8,1Komfort
8,6Crew
8,2Unterhaltung
8,0Essen
Airline-Bewertungen

Customer service and helping people

Mehr zu Qatar Airways

Customer service and helping people

It was an enjoyable flight!

Crew war nicht motiviert, hat Dinge vergessen, Bestellungen wurden ignoriert

My 12 hour flight had 2 flight attendants for whole back section. I asked for tomato juice and it came after 40 mins, after he completed serving whole section. They gave about 1L of water in 12 hours. Even if asked more- they give half a cup. Food was excellent, headrest of the seats where excellent.

Positiv: "They help get passengers to seat and with their luggage"
Negativ: "They insist to wake you up if sleeping to ask if you want to eat instead of leaving you alone!"
Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."
Positiv: "Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!"
Negativ: "I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating."
Positiv: "Flight was on time, baggage was quick, got out of airport and on my way."
Negativ: "Deboarding out on the taxi way in Doha, then busing us to the terminal, took a long time, we were dropped in front and had to go through security again, should have been an easy connection but ended up rushing. status boards in Doha are not that clear, change a lot"
Positiv: "seats were awesome, so as the food and the occasional snacks were delightful"
Negativ: "My entertainment screen wasn't working, but since I got a window seat I didn't complain. Long time for a 12 h flight without video or something to occupy myself, but at least the USB port was working..."
Positiv: "nice crew, great service"
Positiv: "War alles sehr gut!"
Negativ: "Nichts"
Positiv: "amazing"
Negativ: "better food"
Positiv: "On line flight experience"
Negativ: "The food has to improve especially they have to provide fresh food"
Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"
Negativ: "Doha to Washington plane was an old plane where entertainment system did not function properly, seats did not recline etc. Emirates A380 is a lot more comfortable plane."
Negativ: "3,5h verspätet"
Positiv: "The service was great and was on time"
Negativ: "The service and was"
Positiv: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Negativ: "No complaints great flight"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "Boarding process was good. But security check is inconsistent at different locations within the Airport terminal."
Negativ: "Poor Seat comfort. Too narrow seats. USB charger were not working. Tamil language movies were very few. Crew was efficient but were not polite and not cordial."
Positiv: "The seats have great leg room and recline nicely"
Negativ: "7kg and only one carry one!?? Budget airlines do better!! Try being a professional with a laptop and a few travel essentials and you won’t get far on Qatar. How crazy. Even if you have diamond one world status (the highest) unless u fly business class there is no chance in getting more onboard for your carryon. Works best airline my a**!"
Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"
Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."
Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."
Positiv: "Food was good, staff was excellent."
Negativ: "Can't think of anything."
Negativ: "Food service was poor; food trays were arranged in a sloppy way; in fact the tray that came to me was not clean at all. First meal service from Doha to Washington (IAD) took nearly 2.5 hours to reach my home after the service started. The male attendants were sloppy, not well organized. When asked why it takes so long, the answer I got: "We were not prepared to meet the customer's preferences." But that does not excuse the long delay in serving row 36."
Positiv: "decent leg room. the staff was accommodating"
Negativ: "the brea was har. some of the food was overheated thus making it hard to eat"
Negativ: "Snack options were a bit limited for such a long flight"
Negativ: "Flight planned to leave 30 mins earlier and didn’t send any email or informed me."
Positiv: "Bester Service den ich je erlebt habe"
Positiv: "Bester Service den ich je erlebt habe"
Negativ: "Wrost app I don’t advise any one use it cause"
Positiv: "Crew were supportive because pain in my heel and they ran out of food selection even though front of plane. Thanks especially to supervisor Jane."
Negativ: "Need to provide further quantity of non veg selection even though front of plane. Plus the taste of all food were Unsatisfactory and could not finish that was starving at end of flight. Recommend hire international famous gourmet chief. Removing casing of my tablet for Qatar security airlines into usa was painful that broke 6 finger nails. Need to warn on the website or ticket security requires remove casing at Doha to usa. Had no issue from USA TO Doha which requires no removal of hard cover casing."
Positiv: "great entertainment system friendly staff"
Negativ: "very cramped flight, even when just partially full light food for an 8 hour flight"
Positiv: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Negativ: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
Positiv: "All good"
Positiv: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Negativ: "It would be nice to have socks to put on for when I want to take my shoes off."
Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."
Positiv: "On general quite good"
Negativ: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."
Positiv: "Personal courteous service"
Negativ: "Quality of food"
Positiv: "Very friendly crew. Plenty of food and options. Always coming by with snacks, or towels, or drinks."
Negativ: "Seat width is always an issue in economy, but nothing unexpected."
Positiv: "Gutes Essen, große Auswahl beim Entertainment"
Negativ: "Entertainment Display hatte schlechte Qualität, leider seltene Getränkeangebote bei einem 12h Flug! nicht ganz so gute Beinfreiheit!"
Positiv: "Sehr nettes Personal, sehr gutes Essen! Super Entertainment! Angenehme Beinfreiheit! Immer wieder Getränke angeboten bekommen!"
Negativ: "Leider ca. 1h später gestartet, wegen technischer Probleme... aber besser am Noden gelöst, als in der Luft aufgefallen!"
Positiv: "Once staff were aware that my child was sick one staff member in particular regularly checked on the well being of my child."
Negativ: "Crew only helpful when pushed to help. My child was sick and the cabin crew tried to give me food. I said that my child had just vomited but there was no offer to help me clear it up they just continued serving food to other passengers. I had to search for someone to help me to clear up and then I felt as though I was an inconvenience. I then had to look for someone to bring food for myself and other child. My other child is 1yr and 11 months and I was told they were only allowed baby food not a child meal. Although there were a few spare seats on the plane I was squashed into a full row with a 3 yr old and one year old on my lap. I appreciate that there may not have been any bassinet seats left but would have been helpful not to be on a full row as a single adult travelling with two small children. No offers for assistance with bags."
Positiv: "The airline in general was good, provided a kit with socks, ese plugs,toothbrush and other essentials,good movie choices, overall customer service. They had free wifi which was amazing!!"
Negativ: "We took 2 long flights one from morrocco to Qatar and Qatar to dallas. The food on the flights was not the best, one the first one they ran out of chicken meal and only had fish left which was gross, for such a big airline you would also think they give a snack in between meals but they do not.also after giving you the food it took a long time for them to pick up the tray which I thought was unusual"
Positiv: "Alles war hervorragend -sauber, Personal sehr professionell und Flug war pünktlich gestartet und gelandet."
Positiv: "Habe ein Upgrade zur Business Class bekommen! War genial! und sehr Freundlich!"

Airplanes was very cold foot rest was in the way

Zu viele Passagiere auf Standby..

Alles wunderbar....

Alles balletti...

Einfach TOP! Service und Qualität werden großgeschrieben..und in BLOCKSCHRIFT 😉✔️

Unterhaltung könnte besser sein

Super Verflegung / Service. Mit top internationalen Kinofilmen/Musik zum sehen oder hören während des Fluges individuell für jeden einzelnen Fluggast. 30 kg Gepäck bei jedem Flug inclusive. Sehr gute Preis Leistung.

Alles gut

Positiv: "Crew was good."
Negativ: "Flight was good, not excellent, but good."
Positiv: "Hallo ich habe bezahl über meine Kreditkarte Flugticket trsbzon München leider haben sie geld genommen aber nicht bestätigt über Email oder SMS weil sie mich immer geschreiben das ist mit die Karte Problem also hab das wegen andere flug gebucht möchte die geld zurück danke für Bearbeitung soyygit iveta.."
Negativ: "Bestätigung fehlen"
Negativ: "Beinfreiheit hätte etwas mehr sein dürfen."
Negativ: "Thank you"
Positiv: "The food was good and the service was mostly good."
Negativ: "Our cabin was very warm and seats were uncomfortable."
Positiv: "THY has premum service compared to the other flight companies"
Negativ: "Bording at Atataturk airport was only weak point. It was directed by boarding assistants to leave our seating places at our gate and they performed additional passport and boarding pass control. We stayed in line for 20 minutes and after that it was allowed to take our seat at gate again."
Negativ: "Everything is exellent"
Negativ: "The best Airlines All things werde perfekt."
Negativ: "Nothings."
Positiv: "Sitzabstand in der Economy ist gut. Essen ist gut. Sehr schönes Holzspielzeug für die Kleinen."
Negativ: "Relativ altes Flugzeug ohne nennenswerte Ausstattung war für den kurzen Flug von 2 Stunden gerade so Ok. Keine individuellen Bildschirme. Boarding auf dem Rollfeld und über die Treppe sollte bei Linienfliegern nicht sein."
Positiv: "-Flight staff -Flight entertainment"
Negativ: "-Last hour gate change -Parking lot instead of gate (both in Wien and Istanbul) -The answer of counter person about the crowdness"
Positiv: "Dass Essen, die Crew, der Flug war sehr gut und angenehm. Das Boarding in Istanbul Atatürk Airport ist stressig, weil alles extrem überfüllt."
Negativ: "Airport Istanbul Atatürk zu klein und extrem überlaufen -> sehr viel Zeit mitbringen!"
Positiv: "Personal war sehr bemüht und nett alles gut soweit! Gegenüber andere Airlines purer Luxus!"
Negativ: "Mussten auf den babygurt hinweisen und warten und auf den kinderwagen 15min warten. Sonst gut!"
Positiv: "Everything"
Negativ: "Everything"
Positiv: "Sehr angenehmer Flug, trotz kurzer Flugstrecke bestes Unterhaltungsprogramm sowie Verpflegung !"
Positiv: "On time ,good food ,good price"
Negativ: "10 Stunden Verspätung in Entebbe, 2 Anschlussflüge in Istanbul verpasst! Crew von Entebbe desinteressiert und muffig.Keine Entschuldigung und Entschädigung!! Crew nach Stuttgart besser und freundlicher. In Stuttgart Ankunft 23.15 anstatt 13.55. Beide Maschinen veraltet, Unterhaltungstechnik von Entebbe funktioniert gar nicht, kein Bemühen der Besatzung, auch Bordtechnik im Airbus nach Stuttgart völlig veraltet! Keine Weiterempfehlung!"
Positiv: "Flugpersonal hilfsbereit, Essen gut!"
Negativ: "ENGE SITZE, Unterhaltungs-Angebot an meinem Sitz relativ instabil (stürzte zweimal ab), außerdem keine Fluginfos zu sehen, da Bildschirm zu schmal... Zwei Ausstiegs-Treppen wären hilfreich gewesen, saß ganz hinten. Boarding könnte schneller gehen, wenn man die Sitzreihen aufteilen würde nach Reihen."
Positiv: "Flugpersonal hilfsbereit, Essen nicht so gut (Nudeln mit viel Sahne-Pamp - arme Vegetarier!"
Negativ: "Enge Sitze - Und: ZU VIEL WERBUNG AUF DEM BILDSCHIRM!!! NERVIG!!! Auch der LEGO-Film ist zu laut und nervt irgendwann - warum machen das nicht mehr die Stewardessen? Dann kann man schauen oder NICHT, wenn man das ganze schon kennt! Zwei Ausstiegs-Treppen wären hilfreich gewesen, saß ganz hinten."
Positiv: "Quick flight, friendly crew. It was nice that food was provided on such a short flight (though international, so it makes sense), and it wasn't bad."
Negativ: "Flight was delayed on the runway, no real announcements about the delay were made."
Positiv: "Crew were so patient"
Negativ: "During the delay we had to wait inside the cabin and it was too hot:( children got mad:/"
Positiv: "Crew was very kind"
Negativ: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"
Positiv: "Das Essen war gut. Bequeme Sitze und gute Beinfreiheit."
Positiv: "Turkish airlines gibt sich Mühe, in Economy an Business Class Standards heran zu kommen. Rosen auf der Toilette, Speisekarte, viele Filme und Musik zur Auswahl... Leider bleibt der Platz aber doch eingeengt, und die Sitze eng. Aber der Preis ist gut! Ich kann Türkisch Airlines nur empfehlen."
Negativ: "Leider war kein mobiler Boarding Pass möglich."
Positiv: "Das Flugpersonal war wie immer sehr lieb und hilfsbereit Das essen schmeckte ganz gut Die sitze waren komfortabel Der flieger war noch in einem ganz guten zustand"
Negativ: "Das einzige problem war, dass ich zwischen zwei ungepflegten und unfreundlichen männern sitzen musste und 2 stunden lang mundgeruch ertragen musste. Konnte meinen sitz nicht ändern da der flieger voll war.."
Positiv: "Sehr Gut"
Negativ: "Sehr gut"
Positiv: "Ich bin zum ersten Mal mit Türkisch Airlines geflogen und war sehr positiv überrascht,ich fand es um Längen besser als mit LH. Immer wieder sehr gern......"
Positiv: "Superrrrrr"
Positiv: "I'll recommend Turkish airline to anyone because of the cabin crew and the pilots. I enjoyed the service and we had a safe trip. I also like the entertainment service. I was able to watch the live TV news to keep me update."
Negativ: "I didn't like the food. It's taste sour. The foods needs improvement."
Positiv: "Toouch screen yeaaa :-)"
Positiv: "Everything on the plane was good. For once, we flew business class and we enjoyed the experience."
Negativ: "The food was great."
Positiv: "Everything fine; However the business lounge in Istanbul felt overcrowded and I had difficulty getting on to Wifi."
Negativ: "Food excellent and interesting, personnel were helpful & friendly"
Positiv: "Hervorragende"
Negativ: "Kein beanstandung"
Positiv: "Crew sehr bemüht, höflich und zuvorkommend. Sogar ein warmes Frühstück wird serviert - es gibt allerdings keine Auswahlmöglichkeit aber alles bestens."
Positiv: "Gutes service, gutes essen und gute in-flight entertainment."
Negativ: "Abflug von Istanbul verspätet wegen Flughafenverkehr."
Positiv: "Flottes Boarding, gutes Essen, gute Auswahl an Getränken"
Negativ: "Sitz 1D hat keine Staumöglichkeit oberhalb des Sitzes, man muss weiter weg verstauen"
Positiv: "Sehr gute Auswahl an Speisen und Getränken, komfortabler Sitz 1E"
Negativ: "Keine Brücke ins Flugzeug, mussten etwa 20 Minuten im kalten Bus warten, bis wir an Bord gehen konnten."
Positiv: "Insgesamt sehr angenehmer Flug"
Negativ: "Von 4 Flügen waren ABSOLUT ALLE Flüge überbucht und es war nicht sicher das man mitfliegt! Zudem musste deshalb im Zwischenflughafen jedesmal der Checkin aufgesucht werden (OHNE zu wissen ob man weitekommt) und wegen Verspätung der ersten Maschine war ein rechtzeitiges erreichen des zweiten Fluges ohne massives vordrängeln in den langen Warteschlangen gar nicht möglich! Der Anschlussflug konnte nur durch eine sehr sportliche Leistung (Langes Rennnen) erreicht werden"
Positiv: "Insgesamt sehr angenehmer Flug"
Negativ: "Von 4 Flügen waren ABSOLUT ALLE Flüge überbucht und es war nicht sicher das man mitfliegt! Zudem musste deshalb im Zwischenflughafen jedesmal der Checkin aufgesucht werden (OHNE zu wissen ob man weitekommt) und wegen Verspätung der ersten Maschine war ein rechtzeitiges erreichen des zweiten Fluges ohne massives vordrängeln in den langen Warteschlangen gar nicht möglich! Der Anschlussflug konnte nur durch eine sehr sportliche Leistung (Langes Rennnen) erreicht werden"
Positiv: "All the flight attendants were very nice and helpful. The food was pretty good. The movie selection helped the flight go by quickly."
Negativ: "Das Essen war sehr gut und der sitzkomfort sehr gut"

I contracted COVID on the flight, since the passenger sitting behind me wasn't wearing a mask and was coughing the whole flight. Despite paying a premium price for "Economy PLUS", I still earned almost no frequent flier miles, and there was really no difference between this services I received versus if I had paid for the most basic economy option.

Paid food. No entertainment. Requested to check in cabin luggage required additional waiting time in Lisbon.

Keine richtigen Kopfhörer in der Business Class ist nicht akzeptabel

Nunca mais TAP! Atendimento absurdo! Cancelamento, atrasos, filas intermináveis, remarcação de voos diretos em voos com várias conexões. Definitivamente, nunca mais!

Einsteigen ein Chaos und Gedränge! Beim Aussteigen noch schlimmer. Alles öffnet die Sicherheitsgurte vor Freigabe, reisst das Gepäck runter und sperrt den Gang. Da sollte TAP eine Schulung bei LATAM machen, bei denen das Aussteigen reihenweise und gesittet abläuft.

Einsteigen ein Chaos und Gedränge! Y Business und Touristclass wird getrennt und im letzten Stück wieder zusammengeführt ein"Y"! Beim Aussteigen noch schlimmer. Alles öffnet die Sicherheitsgurte vor Freigabe, reisst das Gepäck runter und sperrt den Gang. Da sollte TAP eine Schulung bei LATAM machen, bei denen das Aussteigen reihenweise und gesittet abläuft.

Trotz online Check in wurde die digitale Boardkarte akzeptiert. Es wurde na h Kontrolle des Personalausweises eine Papierboardkarte ausgestellt. Im Flieger sind die Sitzreihen noch enger als bei Lufthansa. Der Service an Board war recht unfreundlich. Selbst Wasser gab es nur auf Nachfrage, ansonsten geht der Service an einem vorbei.

Sehr unfreundliches und wenig bemühtes Bodenpersonal. Zwang sämtliches Handgepäck aufzugeben, anschließend war weniger als die Hälfte der over Head bin’s leer. Hinweis auf elektrische Gegenstände im Handgepäck wurde ignoriert.

Kostet viel und bietet wenig, die innereuropäische Business Class der TAP

Für Business Class nichts besonderes. Essen teilweise ungeniesbar

Wir sind von Berlin via Lissabon nach Teneriffa und zurück. Die Business Class hat einen akzeptablen Sitzabstand. Das war es aber auch. Essen ist substandard, genau wie die Lounge. Schlechter Kaffee und mieses pastel de nata :-( Ist seinen Preis nicht wert!

Wir sind von Berlin via Lissabon nach Teneriffa und zurück. Die Business Class hat einen akzeptablen Sitzabstand. Das war es aber auch. Essen ist substandard, genau wie die Lounge. Schlechter Kaffee und mieses pastel de nata :-( Ist seinen Preis nicht wert!

ees gibt kaum einen Gund, Business Class mit denen zu fliegen. Reihe 1 hat noch nicht einmal eine Overhead bin, man soll das Gepäck nach hinten bringen.

europäische Business Class lohnt sich nicht. Sie versprechen Dir Lounge, aber es gibt sie weder beim Start noch beim Ziel. Nur in Lissabon beim umsteigen. Und da werden fürchterlicher Kaffee und die schlechteste Pastel de Nata, die wir je erlebten, angeboten. Ganz ärmlich alles.

Very warm and friendly greeting and attentiveness during flight. Lack of strict protocol regarding departure. Didn't keep coach from overrunning business class on departure.

Für die Abgabe des Aufgabegepäcks 1:45 Min gewartet.

Positiv: "Seats are way more comfortable than other flight companies"
Negativ: "Crew could have been more patient"
Positiv: "Great customer service!"
Negativ: "NA"
Positiv: "Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful"
Negativ: "TAP being on time and giving a reason why the flight was late"
Negativ: "Transfer time in Lisbon"
Positiv: "Sehr saubere, helle und moderne Kabinenatmosphäre.Trotz der kurzen Flugzeit gab es Snacks und Getränke. Sehr freundliches Bordpersonal. TAP, sehr gerne wieder."
Negativ: "Die Qualität der Lautsprecher an Bord sollte geprüft bzw. verbessert werden. Die Soundqualität war bezüglich der akustischen Verständlichkeit schlecht."
Positiv: "Food taste"
Negativ: "No water at toilet....??? No coffee....??? The the movie’s subtitles were out of time."
Positiv: "Good crew. No crying or screaming children is always good. Dinner was decent & nice that it comes with a glass of wine if you wish."
Negativ: "Packed in a sardine can for 9 hours is not fun. Being bussed out to a remote location for a wide bodied plane is crazy. At least at ORD we had a gate."
Positiv: "THE FLIGHT WAS PLEASANT"
Negativ: "I DIDNT LIKE THAT THE TICKET I BOUGHT DIDNT HAVE LUGAGE INCLUDED! I HAD TO PAY 100 EUROS FOR 1 LUGAGE. I COULD BELIEVE A LONG COURSE FLIGHT, A 10 HOURS FLIGHT AND NO LUGAGE! VERY ANOYING!"
Positiv: "attention and food"
Negativ: "more bathrooms on the airplane"
Positiv: "The in flight snack was surprisingly diverse and tasty."
Negativ: "We had to take a bus from the gate to the plane, which is fine. But we stood on the bus at the gate for 10 minutes after it was completely full before it finally drove to the plane. Then when we were just outside the plane we had to wait again for several minutes before they would let us off."
Positiv: "Personnel dans l’avion très agréable"
Negativ: "A l’enregistrement la personne qui s’occupait de l’enregistrement des bagages était très arrogante. Elle a refusé de mettre tous mes bagages dans la soute cette demande était justifié par le fait que j’avais un bébé et une escale à Lisbonne."
Negativ: "The entertainment system did not work and could not be switched off. This issue could only be solved by the crew placing blankets over the screens. This happened both in my seat and my wife’s seat. I don’t think this is acceptable for very expensive business class tickets."
Positiv: "the crew did really made sure we had what we needed."
Negativ: "Should have made an announcement that the 3g cellular coverage was turned on. Went on in the middle of the flight and had no idea. My phone was in the overhead bin and I thought it was off. When I landed I had an outrageous fee. Should be given a choice to use it or not."
Positiv: "The flight crew was great. The boarding crew and gate staff where rude."
Negativ: "Flight was delayed by 2 hours. Long day. Did not inform you of what was going on. Changed gated not very clear."
Negativ: "The flight was late. They lost my luggage! No time to take the food. Very bad experience"
Positiv: "Nette Crew"
Negativ: "Essen - kein glutenfreies Menü"
Positiv: "Die Crew"
Negativ: "Das Essen. Die Unterhaltung."
Positiv: "Überpünktlich!!! Steckdose am Sitzplatz"
Negativ: "Alles ok!"
Positiv: "Die Besatzung war wie immer nett"
Negativ: "Über 2h Verspätung und wie toll wäre es, wenn TAP nur einmal pünktlich sein könnte"
Positiv: "Verspätung wie schon üblich bei TAP"
Negativ: "Einfach nur mal pünktlich"
Negativ: "Milan airport closed and flight diverted. Horrible experience"
Negativ: "Flug verpasst da Anschlussflug gecancelt"
Positiv: "Flug gecancelt"
Negativ: "Benachrichtigung das Flug gecancelt wurde"
Positiv: "nice people and cordial staff"
Negativ: "cold night in Vienna, pre-boarded then waiting on the bus for 15 min (with doors open) before driven to the plane. then again landing in Lisbon, off the plane then bused to the terminal. slow"
Negativ: "Bei lufthansa Tarif mit Sitzplatzreservierung gebucht, TAP lässt sich das dann nochmals bezahlen. Umsteigeverbindung zu Eurowings, Gepäck durchchecken nicht möglich, also genug Zeit einplanen um das Gepäck abzuholen und wieder einzuchecken! Nach dem getränkeservice versammelt sich das Bordpersonal hinten im Flieger zum schnacken."
Positiv: "Freundliches Personal"
Negativ: "Sitzlehne bewegt sich nicht Kein Entertainment"
Positiv: "The flight itself was good."
Negativ: "The only thing that I felt was not appropriate was that they made me check in my carry-on at the gate. Apparently, the airline requested 55 passengers to check their carry-on bags...but they just selected the first people who were closest to the gate. I purposely did not check a bag because I had limited time to make a train connection at my final destination, plus I had to go thru customs and I knew that in itself would be time consuming. I explained this to the airline staff, but they did not care. I think they should have first asked for volunteers; and if still needed, then randomly select people to check in the carry-on. Also they only were making people with the “suitcase” carry-on to check them in....anyone with a duffle-looking bag was not even bothered. Luckly, I’m mange to make my train connection, but I was running to do this...not fun at all."
Negativ: "The flight was delayed and I missed my next flight. They charged me for the next flight (from Lisbon to Porto) full price but put me on wait list, contrary to their representation (Tap Air as well)."
Positiv: "Pünktlich gestartet, aufmerksames Flugpersonal"
Negativ: "Etwas verspätete Ankunft"
Positiv: "Flug war fast 1h verspätet"
Negativ: "Fächer für das Handgepäck völlig überfüllt"
Positiv: "Eigentlich relativ viel Platz/Beinfreiheit."
Negativ: "Nach Verspätung von einer Stunde nochmals im Flugzeug eine weitere Stunde auf den Start gewartet."
Positiv: "Food and staff"
Positiv: "You can charge your devices (only in one plains from London to Portugal)"
Negativ: "Cabin crew were far from welcoming when dealing with the African passengers (including me though I'm Spanish) the food was a disgrace On a 5 hour flight to Accra there was no entrainment, the chairs were incredibly uncomfortable and you could not even charge your devices... The food arrive way too early. I believe the airline has put less of an effort on these planes due to the nature of the passengers... I have been traveling for 20 years and I never felt so disappointed by an airline... I will not use this airline ever again"
Positiv: "Nothing"
Negativ: "1) An extra piece of baggage, using the iPhone TAP, was priced at EUR 65; but, finalizing the purchase, the app tried to charge me EUR 140! Had to go to LIS airport to buy at the right price. 2) Had to pay for my free of charge seats!!!! They changed 4 times!!! a) Having tickets with seat assignments free of charge, had the chosen seats confirmed on e-ticket. b) At airport, 3 days before departure, attendant informed that seats assignment had been erased; she made new seat assignments at worse location; c) On check-in, found that seats were changed again to worse even; now to the back, and “2 in the middle of 4”. d) Had to pay to get my original free of charge seat assignments!!! Had similar situations in all my recent TAP flights. Cannot believe is a system problem! Looks like more a TAP policy to short-change (long time, in my case) customers."

I had an excellent experience with Ethiopian Airlines.

The plane was old, and the screens and streaming did not work during the 12 hours flight. The seats were uncomfortable and did not recline. The bathrooms were not kept clean. They lost my luggage and failed to locate it so I am attempting to file a lost luggage claim but the website does not work. The staff is difficult to communicate with, and the times for boarding and flights were changed several times,

Not the way I had expected

ET flights are hot Al’s uncomfortable: the air is typically not on and you feel like cattle. With boarding delays, asking repeatedly for water gets ignored and with the heat, it’s a very unpleasant experience. The food is starchy with the salad as couscous; more starch not a salad. The drinks are a good variety, however.

Good and efficient service. Food quality was poor though. Also, my seat hadn't been cleaned from previous flight (pocket still full of gargbage).

Stay away from flights going through Lome if that is not your final destination. The agents at the Accra airport are also thieves. They held onto my boarding pass for my upgraded ticket which I paid an extra $800; untill I paid $260. for excess baggage, when I was entitled to 3 free because of my upgraded ticket. I could have kept my economy seat and paid only $260, instead I paid $1060!. The agent held onto my boarding pass untill I had paid and had only 20 minutes to clear TSA. Pleasw do not fly Ethiopian Air via Lome to Ghana!!!!. You will regret this very e expensive experience.

The flight was comfortable and service was great. The wait on the Lome layover was longer than the airline promised but the crew landed us at Newark on schedule.

Delayed baggages

Positiv: "The crew whas perfect, the seats comforted and the food whas good."
Positiv: "Average"
Negativ: "Better seat"
Positiv: "Asked for water that I never received. Wasn’t allowed to bathroom although still 20 min until landing and other people still got up"
Positiv: "Airrbus A350 confort"
Negativ: "Crew professionalism and food to be improved"
Positiv: "They an amazing crew"
Negativ: "They need to improve on the flight check-in and boarding at thier airport in Bole, it is so messy. Also thier inflight menu is nothing special"
Negativ: "Airport Addis Ababa is chaos."
Negativ: "wasserspülung der Toiletten im Airbus von Addis nach Harare hat nicht funktioniert, Toiletten verschmutzt, Spülen nicht möglich"
Positiv: "Nothing"
Negativ: "Everything starting from the check in to on board restrooms"
Positiv: "I liked the fligth attendant"
Positiv: "Very good,on time good service"
Negativ: "Better seats on business in boing 737 800"
Positiv: "Nothing?"
Negativ: "Lounge seating and services. Boarding. Lots of uncontrollable people trying to be first to board."
Positiv: "Nice crew. Smooth flight :)"
Positiv: "Seats small uncomfortable"
Negativ: "Bigger seats."
Negativ: "Auf allen acht Flügen mit Ethiopian waren die Sessel und der Boden schmutzig und dreckig, abgewetzt. Die Crew lässt Dinge dir heruntergefallen sind auch einfach am Boden liegen. Langsam beim serviceablauf. Overhead bins teilweise bei start offen. Katastrophe!"
Negativ: "Auf allen acht Flügen mit Ethiopian waren die Sessel und der Boden schmutzig und dreckig, abgewetzt. Die Crew lässt Dinge dir heruntergefallen sind auch einfach am Boden liegen. Langsam beim serviceablauf. Overhead bins teilweise bei start offen. Katastrophe!"
Positiv: "Es hat alles gut geklappt. Boarding, Team und sitze sind sehr gut. Essen und Board Programm sind vollkommen ausreichend."
Negativ: "Nichts. Es war alles sehr gut. Ethiopian würde ich wieder fliegen."
Positiv: "Es hat alles gut geklappt. Boarding, Team und sitze sind sehr gut. Essen und Board Programm sind vollkommen ausreichend."
Negativ: "Nichts. Es war alles sehr gut. Ethiopian würde ich wieder fliegen."
Positiv: "Food and leg room were great"
Negativ: "Entertainment was average"
Positiv: "the flight"
Negativ: "extra charge , unable to book meal"
Positiv: "Although we had abou an hour delay, we arrived only thirty minutes after the scheduled time. The flight crew was very nice and friendly."
Negativ: "The touchscreen did not work very well; was only able I o see one movie but is was an overnight flight so it wasn’t too much at a hassle."
Negativ: "Rude flight attendants and desk staff that were not trained to do check in well. No entertainment available."
Negativ: "The whole thing was a disaster. I lost my connection flight due to incompetence from the Ethiopian airlines representative"
Positiv: "Overall it was good flying experience. They upgraded me to an exit row for free when I checked in and asked, which was nice. We had a blanket, pillow, and toothbrush kit on our seats. They fed us and had in flight entertainment. This was a 10 hour flight, so its so important to get these types of amenities. I flew a different airline to my destination, and they didn't feed us at all! It was terrible! Ethiopian was much better!"
Negativ: "The food wasn't very good (but most airline food isn't), the flight attendants didn't seem to be working much of the flight, just hanging out with each other (I was seated near them), and I really wish there was more room to get up, move around, and stand. On a 10 hour flight you can't sit the whole time. Wish the seats were a little wider, especially for such long flights."
Positiv: "Sehr schmackhaftes essen"
Negativ: "1 h Verspätung beim Abflug (im Flugzeug sitzend) wegen Gewichtsverteilung der Ladung."
Positiv: "Boeing 737 - 800 us great"
Negativ: "Waiting room at Gate 1B"
Negativ: "No kosher food eventhogh we asked for it"
Positiv: "Vom Boarding bis hin zur Betreuung in den Maschinen war alles gut!"
Negativ: "Der Online Check-in hat nicht so besonders gut funktioniert. Da gibt es bei der star alliance klares Verbesserungspotential."
Positiv: "Brand New Aircraft"
Negativ: "N/A"
Positiv: "The staff assistance Kosher food was great"
Negativ: "Overhead baggage compartment was taken over by cups and stuff"
Positiv: "Meal service plentiful. They kept the bathrooms very clean"
Negativ: "This plane seemed older not as spacious or as clean as planes on Ethiopian I've traveled on before. Horrible film selections, and it's the same coming and going."
Positiv: "I like the entertainment,but the quality is not quite good in Amharic part."
Negativ: "The food is very bad."
Positiv: "I need a refund what do I do for a credit?"
Negativ: "Seats were so uncomfortable, like three airline doesn't care about comfort. The food, which is usually decent, was also below par."
Positiv: "Excellent friendly service on both legs of journey. CC were easily the highlight. Meals in economy were mucccch better than in business class which is mind boggling. They've got to get this element right. My biz meals looked like it was just dumped on my plate pretty embarrassing. Onboard entertainment could also be improved ...."
Positiv: "Fabulous. On time departure, 15 min early arrival into Addis. Service was outstanding"
Negativ: "About time they introduced WiFi on flights"
Positiv: "friendly staff"
Negativ: "Poor entertainment system"
Positiv: "The flight was ok, left late but didn't impact our arrival time."
Negativ: "Tray table was very dirty, restroom not cleaned or refilled, generally unkempt."
Positiv: "787 was comfortable"
Negativ: "Food was edible but no more. Flat angle beds I thought had been extinct, especially on a new 787"
Positiv: "New 350 was a fantastic plane and the seats were excellent. Bags arrived within 15 minutes"
Negativ: "nothing negative at all"
Negativ: "- terrible food and no snacks provided - Crew was attentive and fairly kind - bathrooms were cleaned but could have improved on the amount of times it was cleaned - poor air circulation"

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1 StoppTAP AIR PORTUGAL
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