Finde günstige Flüge nach Australien

Positiv: "Crew was excellent"
Negativ: "Better seat cushions"

Positiv: "Price is good"
Negativ: "The food can be more improve"

Positiv: "Sehr attraktive und freundliche Crew. Ist nicht ohne Grund die weltbeste Airline. Würde am liebsten nur noch mit denen fliegen."
Negativ: "Nichts, schneller fliegen können die leider auch nicht."

Positiv: "Crew were amazing and great entertainment"
Negativ: "Boarding could be better"

Positiv: "Es war alles zur vollen Zufriedenheit"

Positiv: "Service, Verpflegung, Sitze"
Negativ: "Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten"

Positiv: "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
Negativ: "The food was not too attractive, better variety of main meals"

Positiv: "Crew was amazing"

Positiv: "Crew was attentive."
Negativ: "The entertainment was rather limited."

Positiv: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Negativ: "For a premium economy service, it was really good."

Negativ: "For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging."

Positiv: "Average flight"
Negativ: "Seats on this aircraft have very upright seats. Not very comfy"

Positiv: "Yes and yes"
Negativ: "Not sure because I have never had a better experience."

Positiv: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."

Positiv: "Sehr nette Crew, kam immer wieder vorbei (Eco) und bot Getränke, Früchte und Chips oder mini Sandwiches an! Top!"
Negativ: "ich hatte nichts zu bemängeln einfach nur Top!"

Negativ: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"

Positiv: "Friendly crew and spacious."
Negativ: "Food could be better"

Positiv: "Perfect!!!"

Positiv: "Basics are covered. TV screen is big but otherwise nothing special."
Negativ: "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."

Negativ: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"

Negativ: "1 hour delay of departure"

Positiv: "- sehr bemühte und aufmerksame Crew, auch in der Economy - hervorragender Sitzabstand in der Eco - Flugzeug von SQ wie üblich nicht überbucht, daher einige freie Sitze - 2x warmes Essen in der Eco - fortlaufend aktives Getränkeangebot"
Negativ: "- auch auf diesem Flug schreiendes Baby, dass den Nachtflug fast zur Hölle macht - selbst in der Business-Class konnten die Passagiere nur dann Schlaf finden, wenn sie die active noise canceling Kopfhörer aufsetzen (wer damit schlafen kann)"

Positiv: "Food, service"

Positiv: "Excellent"

Positiv: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"

Positiv: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Negativ: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."

Negativ: "Essen könnte besser sein"

Negativ: "Essen könnte besser sein"

Positiv: "Der Flug ist 4 Stunden später gestartet."
Negativ: "Wir haben dafür etwas zu Essen bekommen."

Positiv: "A380 ist ein tolles Flugzeug"

Positiv: "First class service with economy prices via Kayak! Blankets, pillows, full meals, snacks, entertainment, hot towels before take off and landing. The crew is always spot on! I love Singapore airlines!"

Positiv: "Great service"
Negativ: "Nil"

Positiv: "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"

Positiv: "wide seats. great service. on time."
Negativ: "food was not as good as one would expect."

Positiv: "This time I made the mistake of flying with my kids (4 and 6). The flight or them was last minute (booked less than 8 hours before take off) so there were no pre-planned kids meals etc. The in cabin team were awesome! They made sure they go a choice of meals, that they had things to do, that they were enjoying the flights. This on top of the usual awesome that they have."
Negativ: "It's still in Huston. Flying economy isn't the same as flying business but my bank account says I need the cheaper option. Can we please move this flight to DFW instead? :-)"

Negativ: "Essen könnte besser sein"

Positiv: "Gutes Team"
Negativ: "Essen"

Negativ: "Die Besatzung war schlecht gelaunt und hat bei Gentränkebestellung dies mehrmalls vergessen."

Positiv: "Ontime, airline stewards were excellent and tv entertainment very good"
Negativ: "Nothing"

Positiv: "Natalie is a friendly cheery diligent flight attendant who needs special mention. (Sigapore to Brusane fight 6.1.18)"

Positiv: "Was very old plane but was good"
Negativ: "Food and crew was well"

Positiv: "Service, food, in-flight entertainment"
Negativ: "What happened to amenity bags in Business class? Slippers and socks were at the seat and toothbrush kits were in the bathrooms and we're always re-filled."

Positiv: "Service, friendliness of stewards and stewardesses, great menus, they go the extra mile to make you happy--- no request was a burden for them. We were in Business Class and it was full- but Service and professionalism was top-notch!"
Negativ: "Only one small issue--- why were bottles of water not already handed out and placed in the drink holders before boarding in Business. Many of us had to ask for it and they were readily given out but you had to ask or you didn't get one."

Positiv: "Boarding ok, timely departure. Food very good for plane food."
Negativ: "Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good."

Positiv: "Singapore Airlines hat mich ohne Probleme nach New York geflogen und ich wurde nicht bedroht, verwirrt und verarscht und blöd angemacht!!!"

Negativ: "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"

Positiv: "Crews are truly nice and patient"
Negativ: "Crews are very nice, food are not really good"

Negativ: "The seats and entertainment system on our flight were in need of an upgrade. The seat padding was well worn and uncomfortable. The entertainment system is one of the old “pop-out the remote from the armrest” ones with a very average interface and display."

Positiv: "Staff managed to change seating due to height. Very accommodating."
Negativ: "Entertainment console dated. Sound very crackly. Video images not sharp."

Positiv: "Nice flight with good crew service."
Negativ: "Nothing"

Negativ: "I think Eva should stop their business. Nightmare to fly with!"

Positiv: "Friendly staff"
Negativ: "More various food"

Positiv: "The crew were friendly and attentive, the seats were somewhat comfortable being in economy."
Negativ: "For the price you pay it is what you get."

Positiv: "Entertaining; organizing; staff; on time."
Negativ: "More varieties"

Positiv: "The crew was amazing, boarding was quick and easy, seats were relatively comfy"
Negativ: "The food was legit terrible. Bad flavor, mushy weird and just not good"

Positiv: "Great food. Nice seat. Easy check in. Nice crew"
Negativ: "The guy behind me could have blown his nose instead of sniffing the whole flight"

Positiv: "Because of a long flight, Eva should provide more food in between"
Negativ: "Satisfaction"

Negativ: "Food and drinks for long or connecting flight not suppose to buy"

Positiv: "Really happy as had a exit seat so lots of leg room"

Positiv: "Great food, and lots of leg room in economy. The flights were on time."

Positiv: "Crew always very friendly"
Negativ: "More comfortable seats"

Positiv: "Comfortable seat with good storage and lavatories are clean and big."

Positiv: "Superb flight all around. Excellent seat, entertainment, food and crew. Cute Hello Kitty/Sanrio items too."
Negativ: "Rather long delay in turning off the seatbelt sign after takeoff, despite smooth flying."

Positiv: "Less friendly ."
Negativ: "Offer even water at times after meals."

Positiv: "schlafgelegenheit flaches Bett mit Auflage und Privacy in der BusClass"
Negativ: "die EVA App ist unterentwickelt....ich konnte keine Sitze andern...sass ohne Fenster vor der geruchsintensive Küche (7k) obwohl viele Alternativen noch verfügbar waren. Personal ist sehr bemüht, aber man spürt dass die Freundlichkeit aufgesetzt ist und die Kompetenz übertünchen soll. ca 20% qualität m Vergleich zum Flug vom 2.2. von Wien nach Taipeh"

Positiv: "Late night flight, crew was good and timely"
Negativ: "I got sick from the spaghetti dinner served 2 hrs before landing."

Positiv: "durch den Flug von Wien nach Taipeh war ich verwöhnt. aber die Verpflegung war noch immer sehr gut"
Negativ: "die Lounge am Flughafen ist schlecht beschildert und der Service ist ebenso schlecht wie bei Thai."

Positiv: "Alles hat mir gefallen. Treatment als BusinessClass Passagier spürbar SUPER"

Positiv: "The premium economy seat was pretty comfortable, and much better than those I have experienced in economy on other airlines, the food was really very good, the plane was very clean, the crew very professional, take off and arrival were both on time."
Negativ: "No complaints."

Positiv: "Special meal options: I enjoyed seafood meal."
Negativ: "Departure was delayed and arrival at Taipei was also delayed"

Positiv: "We enjoyed the clean and quiet plane. The crew was wonderful and the bit of extra leg room made a difference. Traveling with 4 kids is a juggling act but this way was a breeze"

Positiv: "Efficient crew"
Negativ: "Flight late"

Positiv: "Taiwanese food Boarding orderly"

Positiv: "Flight attendants courteous and efficient. Seat comfortable, flight smooth"
Negativ: "Nothing"

Positiv: "The 1st class treatment by the flight attendants. And the excellent meals served."

Positiv: "People were lovely and efficient"
Negativ: "Seats were pretty ordinary"

Positiv: "The service and the overall experience. The movie selection and the food were also great."

Negativ: "Nothing"

Positiv: "Friendliness, comfy seats"
Negativ: "food,"

Negativ: "I missed this flight!!!!!"

Positiv: "Good service, very nice plane, good food and low cost,it’s everything you should expect from an airline company"

Positiv: "Overall good"
Negativ: "Seat seems a little small for big guy"

Positiv: "Terrible experience"
Negativ: "I was refused permission to board the plane"

Positiv: "Comfortable and clean overall but an older plane."
Negativ: "Had an older plane. Seats were smaller than previous flight (narrower, less leg room) Entertainment screens were tiny."

Positiv: "First time flying internationally but overall it was good. Your in a plane so you can't really expect for all your needs to be met, even though I didn't have any needs."

Negativ: "A boarding pass ahd to be printed at the airport"

Positiv: "WiFi in flight is very useful for me long flight. Staffs every helpful at my requested."

Positiv: "The is nothing I can say I did not like with the Vancouver to Taipei Sector of our flight. I was impressed with the crew, the food, entertainment, seat space, leg room, etc..."
Negativ: "This is my wife & I flying with EVA Air. My wife and I have travelled with many international and domestic airlines for 38 years now since we started travelling. This was is our first experience with EVA Air. I’d recommend EVA Air’s Premium Economy. The seats were wider and leg room was excellent. The amenities were great especially the entertainment part. TV Screen in front of the passenger (installed behind the seat in front) was very clear. it was the same as if watching movie on an iPad. The food was great! Both my wife and I like the dinner and the breakfast served. Also, the price of EVA Air’s Premium Economy is great compared to similar Asian Airlines from Vancouver to Manila. EVA Air was the cheapest when we started shopping for flights from Vancouver-Taipei-Manila."

Positiv: "The flight is on time. The staff is wonderful. The seats had good legroom. Overall I had great experience flying with EVA"
Negativ: "The food is mediocre at best. I wish there was more movies to choose from."

Positiv: "Very impressed with the plane amenities and features. Delighted with the warmth hospitality of the crew."

Positiv: "After having flown numerous airlines to Asian countries over the years, we are extremely happy to have found EVA Airlines. After flying EVA the last 5 round trips we are happy to say they are the #1 airline of choice. Actually, we will fly no other than EVA as they have the cleanest planes and the best of service from the check-in counter, thru the security and flight staff, all are the best and most devoted to assist you in any way needed along your trip. Professionalism and cleanliness matched only by their devotion to be the best"
Negativ: "There is nothing to dislike about the airline or employees"

Positiv: "Best business class experience I've ever had. Great entertainment options and extremely comfortable. Service was superb."

Positiv: "Gutes Preis Leistung für Premium Eco"

Positiv: "Flight comfortable but would have liked more water throughout flight"
Negativ: "Service speed"

Positiv: "On the flight it was good over all.But the ground staff of EVA ruined it. She doesn't know the meaning of customer service."
Negativ: "The SF airport luggage manager of EVA tried not to help write a report of my luggage damage for our insurance by saying definitively that the damage was made by TSA. She behaved not like customer service but police officer."

Positiv: "Seats were nice and plane was clean"
Negativ: "The ticketing agent assured me that he would handle my bag. When I arrived in Taiwan, I did not receive my bag. I believe my lack of Chinese and their weak English contributed to this problem."

Positiv: "The service was fantastic, the food was great, the plane was in great shape, overall a great experience - I'd certainly fly again!"

Negativ: "check in at SFO was chaotic on the outbound flight, and the guy at the counter really fought me on the price of my surfboard bag. he wanted to charge me $300, when it was really only $100 for the size of bag I had. I called ahead and made sure of the size limit for the $100 fee and even went and bought a new bag to hold my boards specifically to fit. Also, had to go to a separate counter and wait in a separate line to pay the fee, which took quite a while and seemed VERY unnecessary."

Positiv: "Friendly service, was allowed to have a window seat"

Positiv: "All great experience!!!"

Negativ: "Check-in service at Ahmedabad was very bad. The staff there seems to be very disorganized. Took an hour to check-in may be 10-12 passengers ahead of me."

Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."

Positiv: "Everything alright"

Positiv: "I got a very good seat."
Negativ: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."

Positiv: "The flight attendants were fantastic. They paid attention to every detail and anticipated requests. Always had a smile on their faces."
Negativ: "The service and the aircraft with QSuites were superb."

Positiv: "crew amazing,"

Positiv: "Crew was friendly."
Negativ: "Food"

Positiv: "War alles sehr gut!"
Negativ: "Nichts"

Positiv: "Awesome leg room in economy. Helpful staff."
Negativ: "Main courses weren’t all the great."

Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"

Negativ: "3,5h verspätet"

Negativ: "Took long time to provide food & water."

Positiv: "Customer service"
Negativ: "Food"

Positiv: "The plane was very new and wasn’t crowded."
Negativ: "The arrival time was slightly delayed but overall it was okay. The hot food again can be improved as the chicken dish had no vegetables (even though there was a side salad dish). The waiting lounge at Doha airport gate was a bit cramped, and the bus ride from the gate to the aircraft was also a bit long."

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Negativ: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."

Positiv: "The seats have great leg room and recline nicely"
Negativ: "7kg and only one carry one!?? Budget airlines do better!! Try being a professional with a laptop and a few travel essentials and you won’t get far on Qatar. How crazy. Even if you have diamond one world status (the highest) unless u fly business class there is no chance in getting more onboard for your carryon. Works best airline my a**!"

Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"

Positiv: "good crew"
Negativ: "plane hadn't been cleaned (trash/food garbage in the seat pockets), plane was very hot"

Negativ: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"

Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."

Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."

Positiv: "Food was excellent. Service was excellent."
Negativ: "Entertainment was limited."

Negativ: "Too many security screenings including the airline’s itself.!!!"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Bester Service den ich je erlebt habe"

Negativ: "Same no in flight wifi"

Positiv: "I had an exit seat"
Negativ: "Service was only fair, no power outlets for a 15 hour flight. Seats too narrow. Only good options for every meal was chicken and vegetarian"

Positiv: "Overall services"
Negativ: "Non-muslim aircraft allow standard prayer practices inside the cabin but Qatar airways cries over safety issues."

Negativ: "Stupid and unbelievable rules"

Positiv: "great crew and food."
Negativ: "being charged excess baggage when one suitcase weigh under weight. Having to wait at the terminal for a hour and a half because of bad weather -- not the pilot's fault"

Negativ: "Delayed"

Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."

Positiv: "Everything was fine except the flight delays"
Negativ: "Flight delays"

Negativ: "Extremely small leg pitch"

Positiv: "I liked staff , boarding was organized food was not very good needs to be improved"

Positiv: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Negativ: "Delayed for 4.5 hours. Extremely bad customer service"

Positiv: "All"
Negativ: "None"

Positiv: "Gutes Essen, große Auswahl beim Entertainment"
Negativ: "Entertainment Display hatte schlechte Qualität, leider seltene Getränkeangebote bei einem 12h Flug! nicht ganz so gute Beinfreiheit!"

Positiv: "Sehr nettes Personal, sehr gutes Essen! Super Entertainment! Angenehme Beinfreiheit! Immer wieder Getränke angeboten bekommen!"
Negativ: "Leider ca. 1h später gestartet, wegen technischer Probleme... aber besser am Noden gelöst, als in der Luft aufgefallen!"

Positiv: "Exceptional staff, nothing too much trouble. The aircraft is new and all facitlies great. Will fly with Qatar again"

Positiv: "Alles war hervorragend -sauber, Personal sehr professionell und Flug war pünktlich gestartet und gelandet."

Positiv: "Again, the crew were top notch"
Negativ: "Comfort and available entertainment were so-so"

Positiv: "Habe ein Upgrade zur Business Class bekommen! War genial! und sehr Freundlich!"

Positiv: "Very nice arrangements, the seats were comfortable, the food was delicious, and the staff could not have been more hospitable. I would be delighted to fly with Qatar Airways again."

Positiv: "I liked the food, the crew, and the team at the airport was nice and professional."

Positiv: "Lights on ceiling, good movie selection, meals"
Negativ: "Needed a lot more water service to stay hydrated"

Negativ: "Bei fast 7 Stunden Flug 1x Getränkrunde zum Abflug und 1 x zum Frühstück Morgens. Dazwischen habe ich kein Personal gesehen... dafür auf dem Monitor ständig „drink plenty of water during flight“"

Negativ: "On-Line Check in bietet keine ordentliche Auswahl an verfügbaren Sitzplätzen. Nach online Buchung stellt Emirates keine Platzwahl zur Verfügung. (Hohe Zusatzkosten)"

Negativ: "Gepäckausgabe in München. Langsam wie immer"

Negativ: "Gepäckausgabe in München. Langsam wie immer."

Negativ: "Zugewiesenen Plätze wurden ohne Info einfach geändert trotz zwei Kleinkindern Bordpersonal überwiegend unfreundlich Verpflegung lies zu wünschen übrig"

Positiv: "It was a less old plane than in my JNB-DXB flight, but still old."
Negativ: "The outdated and unresponsive entertainment interface, the lack of legroom under the seats, and the fact that the already-limited legroom for middle seats must be shared, leading to tensions between passengers."

Negativ: "Having Christian music to listen to on the flight as an option"

Positiv: "Sitzabstand. Moderne Maschine"
Negativ: "Essen schmeckte nicht Boarding"

Positiv: "Alles nur pefekt."
Negativ: "Nichts alles super"

Positiv: "Alles"
Negativ: "Nichts alles super"

Positiv: "ICE program and WiFi made the trip comfortable."
Negativ: "Depending on the plane, you may not get comfortable seats and have difficulty using the touchscreen. The cabin crew is a bit slow in responding to requests and show attitude."

Positiv: "Entertainment was awesome. Lots of new movies"
Negativ: "Flight was 1 hr delay and we missed our connection flight. That was the most frustrating from the trip. Crew and aircraft was okay nothing special like I expected."

Negativ: "I wasn’t aware that there is a ticket with only 15kg baggage allowance - thank God I was taken to the airport by a relative and could leave some stuff with them. Of course, I should’ve checked - but I didn’t know there was an option below 23 kg. You’re never done with learning l"

Positiv: "Thank you"

Positiv: "Crew were excellent"
Negativ: "The TV was small and poor resolution and brightness. Also no USB power at my seat."

Negativ: "Inkompetenter Stewart"

Positiv: ":("
Negativ: "Don’t expect any assistance with the change of a passenger name - you will be asked to buy a new ticket without reimbursement for the mistake that is by any stretch of imagination only a duplicate bookings. What will happen is that either the travel company or the airline simply will blame you."

Positiv: "Sehr freundliches Personal und sehr Service orientiert."
Negativ: "Cursor des Bildschirms war sehr ungenau. 5 Minuten bis der richtige Film gewählt werden konnte. Software am Bildschirm sehr langsam. Das gewünschte Beef war für viele Gäste aus."

Negativ: "- Mitte Flug Service Knopf gedrückt. Licht war bis Ende des Fluges an. Niemand kam - starke Zugluft"

Positiv: "Personal ist bemüht die alten Emirates werte zu erhalten. Sehr nett und freundlich."
Negativ: "Keine warmen Tücher mehr. Nur noch selten Getränke Service Essen schlechter als vorher. Keine kleine Flasche Wein mehr. Nur noch Plastik Becher. Man spart wo es geht. ABER DER KUNDE MERKT ES!"

Positiv: "Erster Flug in neuer 777. tolle Unterhaltung mit neuesten Filmen."
Negativ: "Das Essen war leider nur mäßig"

Positiv: "perfekt"
Negativ: "s"

Positiv: "Easy check in and comfortable flight. The crew are very helpful."
Negativ: "Couldn't get my preferred isle seat or sit with my wife who was in a different row."

Negativ: "Far too low temperature settings"

Negativ: "Older plane less entertainment options"

Positiv: "Das Personal war sehr nett und hat mir bei jeder Frage höflich zur Seite gestanden"
Negativ: "Leider war die Luftdüse meines Hintermannes auf mich gerichtet und er hat nicht auf mich reagiert, kann die Airline aber nichts für"

Positiv: "Das Check In und das Flugpersonal war super freundlich und hilfsbereit."
Negativ: "Es war gut, es war aber auch nur ein 1 stündiger Flug. Da erwarte ich nicht so viel."

Positiv: "Das Bordpersonal war sehr aufmerksam. Während des gesamten Fluges wurden für uns Getränke in den Kühlschrank gestellt. Vielen Dank auch insbesondere an Jeniffer und Lilli, die unseren Flug auf einer Polaroid-Foto festgehalten haben."
Negativ: "Der Stecker unseres inflight Entertainments hatte einen Wackelkontakt. Auf Nachfrage knnten wir unseren Platz aber problemlos wechseln, dann funktionierte alles."

Positiv: "Great quality food for a flight."
Negativ: "WiFi did not work, ever. Staff could have been a bit nicer."

Positiv: "Flug war von Anfang bis Landung super!"
Negativ: ".... Aber die Gepäckausgabe in Düsseldorf dauerte mal wieder ewig Haben fast eine Stunde am Karussell gewartet...."

Positiv: "Top Flug mit sehr hohem Komfort."
Negativ: "Auch hier kann ich kein schlechtes Wort verlieren."

Negativ: "Boarding: by bus at BKK on a Boeing 777, not as expected with emirates, gate was set as “G1A”, we read this as Gate 1A, but needed to run from A1 all the way to G1, got late on the bus. Food: Chicken with peppers average, no good taste Drinks: had to broken cups, one on the top (changed that), one at the bottom with a hole in it. Red wine spilled all over my trousers and pullover. Shit happens, but (a) what about the quality of the goods and (b) how does the crew handle this? Crew/Service: Generally friendly, but the guy who served the red wine had no clue how to handle this: 1. Red wine on cloth is bad to clean 2. After I complained about a possible problem with cleaning and the possibility that the stain would stay, no reaction, only sortiere and the Recommendation from him was to use soda water which was actually not at hand and took him more then 10min to bring it. 3. I requested for the supervisor. She was very friendly and took my email address to write a report on this. I am now waiting for reaction and possible refund for cleaning or more. Another drink was offered but that was all until now. So I am curious about the reaction from Emirates. Overall it seemed like Emirates has a bad standing in BKK: - Bus boarding on B777 - No clear information about gate - Bad quality of material (cups) - For Emirates under average food quality Additional remark: The following connection flight from DXB to DUS, was very good, overall quality as expected from Emirates, food and staff was very good. So the above review from BKK -> DXB might have been an exception."

Positiv: "Das Flugpersonal war ausgesprochen nett, das Essen war sehr gut"

Positiv: "Es war einfach alles perfekt"

Positiv: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."

Positiv: "Leg room is always great!! Also the staff a brilliant!!"

Positiv: "Der Flug ist zwar verspätet gestartet, aber die Piloten haben die Verspätung fast wieder rausgeholt. Das Essen war genial und vor allem Metallbesteck in der Economy, wo es sonst nur Plastik gibt. Dazu eine gute Getränkeauswahl. Der Rotwein war sehr lecker."

Positiv: "komfortabel, gute unterhaltung, problemloses boarding, angenehmer flug."
Negativ: "schwacher service"

Positiv: "Pünktlicher Start und aufmerksame Flugbegleiter besonders mit unserem 6 Monate alten Sohn sehr bemüht. Top Entertainement-Angebot."
Negativ: "Das Essen war auf dem Hinflug besser, Schade, dass es keinen separaten Krabbelbereich für Baby existiert."

Positiv: "Der service war unterdurchschnittlich. Von ham nach dxb (6 h flug) kam nach über 2 h das erste mal service. Insgesamt kam er nur 2x. ich habe bei emirates viel mehr erwartet."

Positiv: "Quality airline -new and clean plane with good seats and AV set up"
Negativ: "length of flight...."

Positiv: "reichliche auswahl"
Negativ: "touchscreen teilweise nicht funktioniert"

Positiv: "W"
Negativ: "Wir wurden irgendwo auf dem Flugplatz geparkt und mussten ca. 20min. mit dem Bus zu unserer Abflughalle fahren. Dort hatten wir grosse Mühe, unser Gate zu finden."

Positiv: "Hat alles hervorragend geklappt."

Positiv: "Nice airplane, good entertainment, good food, ontime service, pleasant cabin crew"

Positiv: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Negativ: "The delay to get on the flight, hard with a toddler."

Positiv: "--------------------"
Negativ: "Es ist uns nicht erklärbar, wie eine solche Airline ein solch schlechte Organisation bei Unregelmäßigkeiten hat!"

Positiv: "-------------"
Negativ: "Leider wurde unser Flug nach Kuwait umgeleitet. Dadurch wurde der Anschlussflug nach BKK verpasst. Was wir dann erlebten war einfach nur katastrophal! Es hat mehr wie 12 Stunden und vielen Fehlinformationen gedauert, bis wir über unseren Weiterflug informiert wurden! Bei Problemen ist die Staff endlos überfordert"

Positiv: "Freundliches Bodenpersonal, freundliche Stewardessen die sehr zuvorkommend sind"

Positiv: "Guter Service, es hat immer Snacks und Getränke zur Verfügung. Toiletten sauber."
Negativ: "Einige Mitarbeiter waren ziemlich demotiviert."

Positiv: "Everything was excellent on this flight."
Negativ: "Maybe the food menu? But it wasn't bad."

Positiv: "The crew and entertainment"
Negativ: "Nothing"

Negativ: "Vepflegung: käsesändwich nicht sehr angenehm"

Positiv: "I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!"
Negativ: "Email updates before flight! Not a single email sent!!"

Positiv: "sehr freundlich, sehr gute Service, alles in allem sehr professionell"
Negativ: "leider ging der Flug eine knappe Stunde später als geplant"

Negativ: "im hinteren Teil ist der Gang etwas gar eng zum laufen"

Positiv: "gut organisiert"
Negativ: "Snack war eiskalt"

Positiv: "Genügend Beinfreiheit, nettes und zuvorkommendes Personal"
Negativ: "Einstieg ins Flugzeug bei schlechtem Wetter war eher unangenehm"

Negativ: "Nothing. The best airline I've flown across the board."

Negativ: "Coffee on 50 min flight would be appreciated. Flight was delayed."

Positiv: "Die Crew war nett und da war trotz guter besetzung des Flugs genügen Platz für Handgebäck in den overheads"
Negativ: "Wir hatten Pech, da wir wahrscheindlich im ältesten Flugzeug der Flotte flogen. Wir sind gut angekommen aber mit etwas modernerer innenaustatung wre das ganze noch angenehmer gewesen."

Positiv: "Bequeme Sitze mit genug Beinfreiheit"

Positiv: "Great crew"

Positiv: "Crew was great"
Negativ: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Positiv: "Excellent crew and service, lots of extras at. I charge (like beer/wine, meals, Swiss chocolates). Also on time departure and arrivals. Clean terminal areas. A+"
Negativ: "Honestly can’t think of anything"

Positiv: "Some of the best airplane food I’ve had."

Positiv: "Freundlich, Stiz ist angenehm"

Positiv: "Ja"
Negativ: "Zügiger einsteigen."

Positiv: "Aufmerksame Crew. Saubere bequeme Sitze,"
Negativ: "Etwas eng. Die Knie stoßen am Vordersitz an."

Positiv: "Freundliches Personal; nützliche Informationen zu Verspätungen etc."
Negativ: "Sehr wenig Beinfreiheit; Verspätung beim Abflug, Warteschleife vor Landung"

Positiv: "Freundlich, pünktlich, gute Getränkeauswahl und Snack"
Negativ: "———-"

Positiv: "The pilot had to land with rough wind, he did a good job and the peace of chocolat we always get leaving the plane."
Negativ: "Swiss was delayed for in total 1 hour (start incl. landing), the sandwiches with Swiss are terrible in general, nothing extra to drink or eat although the delay and time of flight made it impossible to have dinner."

Positiv: "The staff was nice"
Negativ: "The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat."

Negativ: "Crew was rude and slow"

Positiv: "Attendants were attentive and efficient"
Negativ: "Getting from one the deplaning pad to a gate on the opposite side of the airport was daunting given that we were running 1/2 hour behind schedule. We made it with barely enough time, but our luggage did not."

Positiv: "All of them are friendly...good service with snacks not like others airline to travel no snacks and drink but Swiss they have a snacks"

Negativ: "Special Meal war nicht wie bestellt verfügbar."

Negativ: "Verspätung"

Positiv: "Personal sehr freundlich."
Negativ: "In Wien wieder einmal Chaos beim Boarding, da kein priority aufgerufen wurde. Essen in der Business sind nur noch drei winzige Häppchen."

Positiv: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Negativ: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."

Positiv: "Efficient, excellent staff and service, beautiful plane"
Negativ: "There was a nearly impossible connection time in Zurich."

Positiv: "All good, just perfect and friendly crew. Great aircraft (B777)"

Positiv: "Netes Personal, Gutes Essen, Viel Essen, Schöne Sitze"
Negativ: "Bordunterhaltungssystem stark veraltet sowie nicht funktionsfähig (Flugkarte fehlt, Filme werden mit extremen Bildstörungen abgespielt, Sehr schmaler Sitz, wenig Beinfreiheit, Ein Flug mit United ist da sogar besser!!!"

Negativ: "Keine Sitzplätze beim Gate, fast keine Informationen oder Durchsagen zum Boarding"

Positiv: "Ricaro seats often broken and backs don’t stay in the upright position."
Negativ: "Food is terrible. The hot pocket meal served at the end of the westbound flight is even more than terrible. The (single) Oreo cookie served for dessert on the eastbound flight is rather disappointing and truely less than one would expect or hope for from a Swiss airline!"

Positiv: "The crew was great and the flight itself was fine"
Negativ: "The checking in experience was chaotic. I was told I was on standby for my connecting flight to New York. The flight was delayed by almost an hour and a half."

Positiv: "From boarding to disembarking, flying SWISS First is an experience. Attention to detail, great staff, wonderful food. And the seat is very roomy and comfortable."
Negativ: "Sadly, the IFE system was malfunct -but there were magazines and newspapers instead."

Negativ: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."

Positiv: "Flugpersonnal aufmerksam und nett Essen sehr gut"
Negativ: "Schwierigkeiten zum Schlafen aber normal."

Positiv: "Mit Swiss von und nach Zürich ist immer hervorragend."
Negativ: "Ein Mitglied der Kabienencrew hatte wohl einen schlechten Tag."

Positiv: "The food."
Negativ: "They didn't offer hot drinks like coffee/tea."

Positiv: "friendly crew; easy boarding; arrival on time"
Negativ: "Seat not very comfortable and very little leg room"

Positiv: "Zuvorkommendes Personal"
Negativ: "Unterhaltungsangebot"

Positiv: "Allgemeine Pünktlichkeit und Freundlichkeit"
Negativ: "Rollkoffer wird abgenommen obwohl ich mit diesem seit Jahren fliege. Andere werden mit grösseren Rollkoffern durchgelassen. Mehr Konsistenz bitte. Egalité! Alle oder keiner, aber keine Willkür."

Positiv: "Seats a bit tight"

Positiv: "gate wechsel ohne info in spanish. 2 Stunden verspätung flugzeug und 30 min verpätung koffer"
Negativ: "verspätung für alles, wenig information, alte sandwisches, terrible"

Positiv: "The flight attendants were professional and helpful."
Negativ: "We were glad to have extra leg room at the bulk head, however, the seats themselves were extremely narrow. My elderly father found it exceptionally difficult to sit and stand from the seat. The seat table creates an ever tighter fit for someone with special needs."

Positiv: "guten service pünktlich"
Negativ: "kaputte Sitze alte media Gerät"

Positiv: "pünktlich und professionell und zuverlässig"
Negativ: "Flugzeug Flotte alt und nicht bequem"