Positiv: "Good connection short layover"
Negativ: "Food and beverage and no fee for luggage"
Negativ: "Charge for the bag at front desk"
Negativ: "Departure was half hour late --making us late for our connecting flight.Fortunately our connecting flight was with the same airline."
Positiv: "The crew was amazing, and the seat was good because the woman close to me I guess went out for a walk, as she got up after take-off and never came back."
Negativ: "They ran out of one of the options for lunch, so my choice was, "Or steak." But it was good, so... Good."
Positiv: "Seats are pretty hard and uncomfortable! Crew was ok!"
Positiv: "The seat was ok the food was horrible the staff seemed sweet"
Negativ: "It was ok better food"
Positiv: "Seats were good."
Negativ: "I’n 6’4” or 194cm. Legroom was ok, but could be a bit more."
Positiv: "Yes Thanks !"
Negativ: "Better information about the flight please."
Positiv: "Snacks sind wirklich gut!"
Negativ: "Der Satellitenterminal ist das schlimmste am ohnehin schon miserablen Flughafen in München."
Positiv: "Crew was so friendly and informative. Loved the experience"
Negativ: "Seats weren’t comfortable as other airlines."
Positiv: "Crew were very friendly. The Captain make a decision not to land because he said it was too tight of a landing , so he circled the airport and landed beautifully. Very thankful for his expertise."
Positiv: "If only the ground crew had made an announcement or two in the PA, we would have been rebooked quickly on the flight of our choice. Instreaf, we spend 2 hours waiting at the counter for information. We were rerouted to bologna airport, put up in a dingy hotel at the airport and given a sad buffet meal in a dingy hotel meeting room. They should have given a voucher for dinner in the hotel restaurant. They should Have announced over the loudspeaker that no flights would leave Florence the next day due to Hugh winds and we were being bused to bologna and hour away. We could have called central reservations instead of standing in line for two hours. They should have had a line for hotel voucher only so that those who called to rebook could Have proceeded quickly to bolvogna. Instead they had to repeat everything to 200 people .. how inefficient and ineffective canan airline be? And only 2 people at the counter working.. took at least 20/40 minutes per person to get rebooked. We spent from 11am until 845pm at the airport and getting to bolovgna. Sad"
Negativ: "No calls or Texts received to advise issues. Only emails that were too late. Call center was not informed quickly enough of the issues so they didn’t know not to Rebook out of Florence for the next day."
Negativ: "The flight departed 40 minutes later and no real explanation was provided only that Munich airport has not enough staff."
Positiv: "As always the crew were wonderful. There is no food or entertainment. Quick trip."
Negativ: "Seats are bit hard."
Positiv: "Just a short flight, over an hour? But in that time we received drink service and a very nice croissant plus a towelette to wash up."
Positiv: "Great flight - we we're lucky with good weather. Very smooth."
Negativ: "All was good!"
Positiv: "Lufthansa is a good company overall. The entertainment system was very good."
Negativ: "Such a short flight that it doesn't matter"
Positiv: "Pünktlich, das macht vieles wett bei einem kurzen Flug."
Negativ: "Boarding: langes Warten im überhitzten Bus (kein A/C, aber offene Fenster, die Hitze reinließen...) am Gate und erneut vor dem Einstieg, da behinderter Fluggast als letzter in extra Fahrzeug geladen wurde und dann als erster - allein - das Flugzeug besteigen musste. Ziemlich schlecht organisiert. Ansagen - egal in welcher Sprache (ITA, ENG, DEU) samt und sonders unverständlich. Insbesondere sehr schlechte englische (!) & deutsche Aussprache (abgelesen, aber nicht gut). Dabei gab es Personal, das besser Deutsch konnte, aber die Chefin wohl eher nicht. Gepäckausgabe: einige wenige Koffer kamen innerhalb weniger Minuten, danach dauerte es 15 Min oder länger, ehe der Rest auftauchte. Ein Koffer erlitt einen Sprung, vermutlich durch Wurf/Sturz aus mehr als 1 m Höhe."
Positiv: "good service all around"
Positiv: "Sehr pünktlich, alles wie erwartet"
Negativ: "Gepäckausgabe in FLR zog sich etwas"
Positiv: "On time, professional, arrived early."
Positiv: "Good flight, on time, pilot informative."
Positiv: "Boarding was easy there was a little bit of a ride on the bus to the smaller jet on the tarmac. No issues really"
Negativ: "Food was OK not anything special. Staff was good. Flight was pretty fast and smooth"
Positiv: "From the start to the end me flights delayed from one hour to over 3 hours. Very disappointed. Gate changed and our departure time changed four times. After 2 and half hours they give us €5 Euro for refreshment."
Negativ: "The worst flight I had in my entire life. We waited over three & half hours yet they told inside the airplane they are waiting two more people from another flight no out side heat. I there is a negative five star I would give them. Due to this delay I missed a family events."
Negativ: "We missed our connection due to a delayed flight out of Dusseldorf and arrived in Florence 15 hours late."
Positiv: "Flight Lufthansa 0860 from Munich to TA cancelled due to weather, thunderstorm. Flight 2393 from Basel to Munich took off late, circled for an hour, then on tarmac nearly an hour till bus came. Lufthansa offered no hotels, just pillows and blankets, water and crackers. In line two and a half hours to rebook next morning Munich to Vienna Lufthansa 2326. No sleep on floor. Flight Vienna to Tel Aviv Austrian 0857 was late. Landed in Tel Aviv and my checked suitcase from original Basel to TA didn’t arrive, though checked twice with personnel that it was switched to my updated flight. Waited an hour for it to arrive Lufthansa from Munich. Public transport ended Friday due to Sabbath and paid 150 shekels for cab, about $45."
Positiv: "Everything was super professional on this flight. From the super clean aircraft to the tasty meals."
Positiv: "Organized and on time"
Negativ: "Nothing. Too crowded. No food. Rude crew. Terrible flight."
Negativ: "Few button-sized crackers packaged in large wasteful thick plastic boxes. Late take-ff with disorganization. Staff arguing with passenger about size of carry-ons. Overall poor experience."
Negativ: "We arrived at the Bologna airport three hours prior to our flight and still ended up waiting in line for over 90 minutes to check in and check our bags. Signs and customer service were poor."
Positiv: "The crew were great. Smooth, professional service from clean well groomed and well mannered people. Thankfully short flight. Bags were at the carrosel immediately."
Positiv: "Small but very comfortable plane. Flight attendants were very helpful and attentive. It was a short flight (Budapest to Munich) and we were pleased with the service by all."
Positiv: "On time, excellent service and many updates on our email address. Fabulous customer service."
Positiv: "All worked as expected"
Negativ: "No remarks to make"
Positiv: "crew very helpful and friendly."
Negativ: "Both flights we took on Dolomiti have been late."
Positiv: "I loved the cleanliness, and the friendliness of the staff!"
Negativ: "Multiple times I initiated confirmation to travel with my ESA. Commumication within theCorporarion poor. Many mixed messages made it stressful. My friend flew on Air Italy with ESA no hasstle. Received with equal attention as other passengers. Will fly Air Italy to Europe with my ESA Pup in the Spring."
Positiv: "Ich bin pünktlich gestartet und wie immer ist die Zeit am besten durch den netten Service vergangen, es gab ein Glas Sekt und ein leckeres Samdwich"
Negativ: "Musste sehr weit laufen bis zu meinem Gate"
Positiv: "Crew was professional, very polite and efficient."
Negativ: "Flight departed about 1 hour behind schedule."
Positiv: "Not much to like"
Negativ: "The plane was delayed over an hour as they claimed they had no crew to make this flight. The seats are very small and they only had bathrooms in the end of the plane. The flight attendants were more interested in the fellow crew than the passengers."
Positiv: "pünktlicher, ruhiger flug sehr nettes personal"
Positiv: "Der Flug ging fast 30min, verspätet los."
Negativ: "Das Essen geht gar nicht, Trockene Kekse"
Positiv: "Dank Platz am Notausgang saßen wir sehr komfortabel."
Negativ: "Das Boarding war chaotisch"
Positiv: "Das Flugpersonal war sehr aufmerksam und das Essen war gut."
Negativ: "Der Flug ist sehr unpünktlich gestartet, was meinen ganzen Tag geschadet hat."
Negativ: "Organization around the boarding gate was chaotic. Everybody was pushing and there was no organization of various boarding positions to create order. The flight was going to be very long, so I paid the big dollars to fly comfortably in business class on the 787. What a waste. The power seat didn't work. The flight attendant had to remove the seat cushion and manually adjust various controls each time I wanted any position adjusted. And to top it off, my bags didn't make the flight. They came in about 22 hours later and are being sent to my home. But, they will transferred to another carrier for delivery and I may not get them for another few days according to the message we received."
Negativ: "I was charged 90 euro for my carry on luggage in bari.going to Zurich i was not charged for my carry on luggage.i find it very strange to be charged a extra 90 euro for a carry on luggage."
Positiv: "Sehr nette Besatzung und als Snack wurden Apfelstücke serviert. Endlich einmal eine gesunde Alternative."
Negativ: "Leider mit deutlicher Verspätung gestartet. Eng Bestuhlt"
Positiv: "It was a short flight but they provided snacks and beverage service, it was a pleasant experience. Very orderly with boarding and the buses to get to/from the aircraft."
Ich hatte eigentlich das Niveau eines Linienflugs erwartet. Bekommen habe ich aber Billigflieger- Niveau. Das man für die Bordverpflegung zahlen muss, ist schon schräg. Das Stille Wasser und die 20g Schokoladentafel kann sich Lufthansa dann auch noch sparen, um den Gewinn richtig zu maximieren😡. Da kann man auch gleich mit Ryanair, easyJet oder sonst einem Billigflieger reisen.
Alles ist gut abgelaufen. Es war ein kurzer Flug und wir haben eine schöne gute Aufenthalt gehabt. Dann haben wir ja sehr gut gelandet.
Gepäck kam leider nicht an und wir wurden erts nach langem warten informiert. Swissport team hat aber einen fantastischen Job gemacht und unsere Lost&Found Formulare mit uns ausgefüllt.
Wie beim Hinflug auch beim Rückflug Verspätung von fast einer Stunde. Auf Nachfrage zunächst keine Informationen und unfreundliche Antworten. 50 Minuten im Flieger warten müssen bevor der Start erfolgte. Erst auf Nachfrage gab es zur Überbrückung ein Wasser. Schade, dass man als Gast immer darauf Selbstverständlichkeiten aufmerksam machen muss. Dabei möchte LH angeblich immer ein Wohlgefühl an Board vermitteln. Das behaupten sie zumindest immer in der Durchsage. Enttäuschend.
Für einen Linienflug ok. Hygiene voll in Ordnung. Alles in Allem schon ganz gut.
Kniefreiheit nicht gegeben
Positiv: "Die Crew war nett. Der Sitz war bequem."
Negativ: "unkkomfortable C Class"
Positiv: "Flug war püntlich"
Negativ: "Hygieneplan scheint nicht vorhanden zu sein. Boarding ohne Abstand und aussteigen unter chaotischen Zuständen. Reihen werden zum Ausstieg aufgerufen, obwohl der Gang noch völlig blockiert ist mit anderen Passagieren. Anti Covid-19-Maßnahmen scheinen hier noch ein Fremdwort zu sein. Sehr enttäuschend und beängstigend. Andere Airlines (Swiss) sorgen für ein besseres Sicherheitsgefühl."
Negativ: "Wie kann man in Zeiten von "Corona" das Flugzeug komplett voll belegen und dann mit "Vertrauen" und "We care for your health" werben? So bekommt man verlorene Kunden bestimmt nicht dazu, wieder öfters zu fliegen... :-("
Negativ: "Rückflug war 4h Verspätet und WiFi an Board war dann auch noch defekt."
Positiv: "Ruhiger Flug - in time"
Negativ: "Zu früh :-)"
Negativ: "das Pathos"
Positiv: "Nette Crew"
Negativ: "Saukalt an Board. Erst nach fast der Hälfte des Fluges ist es gelungen, die Temperatur so einzustellen, dass es angenehm war. Das Gepäck ist mal wieder nicht mitgekommen. Lufthansa wird immer nachlässiger..."
Negativ: "Verpflegung fehlte kpl"
Positiv: "I really like the crew on Lufthansa"
Negativ: "Our pre paid seats were lost in the "system" even though I had the receipt they couldn't do anything. and we were seated in a back row with offset tvs, the movie selection is lame and dated"
Positiv: "It was cancelled and scheduled next day"
Negativ: "Umsteige Zeit in München war zu kurz! Konnte erst 8Uhr weiter!"
Negativ: "MUC >> CPH wurde durch SAS durchgeführt, jegliche Versorgung kostet extra. Nicht was man erwartet, wenn man durch Lufthansa bucht!"
Negativ: "wasserflaschen und cola bûchsen"
Positiv: "Checkin, besonders am Flughafen München mit eigenem Außenterminal für die Business Class."
Negativ: "Das Essen auf dem Flug war eine Zumutung. Stewardessen, die einen dauernd anstoßen auf dem Gang sind auch nicht unbedingt das, was sein muss."
Negativ: "• Die Zwangsbelüftung verteilte einen ungewohnt starken und eiskalten Wind, und diese Einstellung wurde nicht abgemildert! • Die Freundlichkeit der Stewardess. • Der Klapptisch war einseitig abgebrochen, sodass nichts darauf liegen konnte."
Positiv: "Nice crew and comfortable seats."
Negativ: "Not a fan of the sandwich provided."
Positiv: "guter Lufthansa Standard"
Negativ: "KEIN WiFi... 2019... really?"
Positiv: "Wir sind First Class geflogen, hatten Sitze in der Mitte nebeneinander. Trotz des streckenweise holprigen Flugs hatten wir es sehr bequem. Freundlichste Betreuung während des gesamten Fluges. Wegen der Kaschmir-Krise wurde der Flug umgeleitet und dauerte ca 40 Minuten länger. Wir konnten den buchstäblich erstklassigen Service also länger nutzen. Die Flugbegleiterinnen hatten in der Ausnahmesituation alle Hände voll zu tun. Wir haben uns trotzdem bestens betreut gefühlt."
Negativ: "Das laktosefreie Menü war nicht auf First-Class-Niveau."
Negativ: "Der Flug hätte nicht storniert werden sollen."
Positiv: "More spacious seating. Crew was happy, nice and seemed to care. Good entertainment choices."
Negativ: "Mehr als 2h Verspätung"
Positiv: "Lufthansa service from JFK-FRA-FCO-FRA-JFK was gracious, efficient and altogether pleasurable."
Positiv: "Der Flug war pünktlich und wir hatten Essen und Trinken an Bord."
Negativ: "Es war etwas kalt an Bord und das Flugzeug ziemlich alt und laut."
Positiv: "Boarding ist schnell erfolgt"
Negativ: "- Der Flug war 20min zu spät - Als Verpflegung gab es nur ein crosaint aus der Tüte - der Sitz war so durch gesessen das ich ein Metallgestell im Rücken hatte - Das Flugzeug war schon vom älteren Semester"
Positiv: "everything was great. Crew was very nice. good service. good food. Even bathrooms were located in the basement separately, nice and bigger than usual airline bathrooms."
Negativ: "my TV screen didn't work. Long 9.5hr trip without entertainment."
Positiv: "Flight arrived early."
Negativ: "Last two transatlantic flights have been hot. What happened to a nice cool flight and using the blanket if you are cold?"
Positiv: "Crew war sehr aufmerksam"
Positiv: "Superb seats. Wide, enough length to strech the legs. Good entertainment - overall - loved it!"
Negativ: "Food could be a bit tastier ..."
Negativ: "Von drei Flügen auf der Strecke Bali-FRA war einer von Lufthansa ausgeführt und der einzige verspätete gewesen. Leistung - OK, mehr kann ich nicht sagen."
Positiv: "Personal freundlich und aufmerksam. Flug pünktlich."
Positiv: "Angenehmes Personal. Abwicklung wie gewohnt."
Negativ: "Der vorausgehende Flug war verspätet lautes Rauschen in der Kabine offenbar durch Hilfsaggregat."
Positiv: "The staff on board the plane was excellent. I thoroughly enjoyed the flight! Food was delishious!"
Negativ: "The ticket kiosk would not read passports. It was so frustrating to have to continuously try over and over again. With no attendant at the location and a long line, I wasn’t sure how to proceed. There were plenty of people having the same difficulty. It took about 12 minutes to occomplish a minut long job."
Positiv: "Great crew and plane"
Negativ: "Inconvenient terminal from connecting flight. Boarding procedure was a zoo"
Positiv: "Everything was perfect. crew was really good. nice and comfortable airplane (Airbus A380)..very smooth ride. A+"
Negativ: "nothing wrong"
Positiv: "service, on time,efficient boarding, no hassles"
Positiv: "Relaxed trip. We were well cared for. Again very good staff"
Positiv: "Verpflegung am Board war gut und Personal sehr freundlich gewesen. Sehr schnelle und kompetente Abwicklung beim Boarding."
Negativ: "Die Verspätung ist natürlich immer nicht gut, aber für uns war dies kein Problem gewesen. In 99 Prozent kann auch die Crew sehr wenig dafür."
Positiv: "Personal sehr freundlich, Flugzeug modern und sauber, Flug pünktlich"
Positiv: "The Germans are known for their efficiency and Lufthansa followed through with that. From the check-in process to cabin service, all was top notch. As I was sitting near the front of economy, any "extra" economy plus meals were handed out as to avoid waste. I was the recipient of a delicious Caprese salad. A nice treat."
Positiv: "Flugpersonal war nett"
Positiv: "Empty middle seat so more room."
Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"
Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."
Positiv: "customer service was EXTREMELY helpful in finding my luggage, and shifting my flight since I was delayed due to lost bag"
Negativ: "crew onboard seemed super tense and it was just awkward with them. It was a short flight, maybe they've had a long day but it was weird. biscuits and a beverage were offered - i think biscuits are gross maybe try pretzels or something healthy? ALSO, the new system (whatever that means) is awful. i experienced so many delays that made it difficult to find my booking and my checked bag >_<"
Positiv: "Guter Service"
Positiv: "The boarding was good and effective, Entertainment was good."
Negativ: "The crew did not pay attention to my requests for beverages and forgot to bring me what I have asked."
Positiv: "Great plane B 787"
Negativ: "Paid online for food and most choices gone Overpriced"
Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."
Negativ: "Dirty plane, nobody bothered to wipe the tray table and Black Mold showing (extensively) at top air vents. Very uncomfortable flight. AC needs to do a Much Better job cleaning between flights!!"
Positiv: "Efficient and quick, no issues."
Negativ: "flight was too bumpy"
Positiv: "I loved everything!"
Positiv: "We got there without crashing."
Negativ: "Checking in and luggage drop off was chaos. One useless staff person failed to tell people where to line up to drop bags off until the end. She just stood there and if you asked a question she gave you the wrong answer. In Newerk we had to wait 2 hours for our bags. The man st the AC office had no idea why the bags were not coming and could not get someone to tell him and emotionally dithered and then fell apart. I will avoid travelling on AC again if I can. Worst flight ever. They did not have enough food on board either. At least the pilots were competent."
Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."
Positiv: "Got to Newark fast luggage was off plane very quickly"
Negativ: "Older plane no body at gate to drive jetway gaving us sit out on tarmac"
Negativ: "Entertainment options are old. Food in unaccomodating for Vegetarians."
Negativ: "Flight was on time"
Negativ: "After landing in Newar. One had to exit into the terminal and in order to connect, I had to go through TSA again, and the line was way too long. I had 2 hrs between flights and was able to make the connection, but I'm not sure if I only had one hour... I would have probably missed my connection."
Negativ: "Spend 45 minutes on chek in. Only tree people was working for whole airport. 5 min before I finely get to deck, they close check in and charge me extra 100$ for the next flight. I think it's a company politic to close check in 1 HOUR before flight, to get extra money. My first and last experience with Canada Air."
Positiv: "Friendly staff"
Negativ: "No food selections available Better movie selections"
Positiv: "They provided bags, napkins and were very understanding every trip down the aisle to the lavatories"
Negativ: "Baggage pick-up facilities at Newark Airport"
Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."
Negativ: "Incredibly disorganized"
Positiv: "The crew was outstanding - pleasant and efficient."
Negativ: "Entertainment: movie selection very limited."
Positiv: "Very good overall."
Negativ: "Entertainment selection poor and dated."
Negativ: "One flight attendant was rather unpleasant. When she asked my husband what he wanted to drink he asked "Can I have coffee?" Her repsonse was a firm "No.' Confused, he repeated the question and she again responded with "no." I had to ask her, "Are you not serving hot drinks on this flight?" I'm always shocked by this kind of behavior in some flight attendants. Why didn't she just say, "I'm sorry. We aren't serving hot drinks now"?"
Positiv: "For some reason the seats didn't seem as cramped as usual. There were no long delays."
Negativ: "We didn't get aisle seats. We didn't expect the food offerings to be great, and we weren't disappointed. We would have preferred that Trump not be president on our arrival. Maybe next time."
Positiv: "The flight back to Newark was good. Boarding was smooth and crew kept walking around with water to keep everyone hydrated."
Negativ: "The plane was old and cramped and entertainment system had issues. Movie choices were not that great."
Negativ: "a long 5 hr flight, they just give you a drink!!!!(they cant afford even a little bite?) Even at the time of the drink they bypass my line and we had to ask and she said sorry!! We did,nt get the usual boarding notification by e-mail 24hrs before??"
Positiv: "Friendly staff n helpful. Good seats, movies available"
Negativ: "You have to pay for everything even the headphones. The seat, the luggages n not even a small peanuts snack they give you. Flight are very expensive for you to pay all extra."
Positiv: "I liked having Nexus get me through air Canada's malfunctioning Website to airport chaotic check-in otherwise may have missed my flight! Actual flight was smooth,quick and comfortable. Flight attendants were friendly and helpful. Airplane interior open and bright. Bathrooms clean and well supplied."
Negativ: "Customer's time is valuable too! Air Canada website check-in malfunctioning causes anger, frustration and chaos at home and continues through airport check-in. HUNDREDS of angry, frustrated customers paid for their tickets, tried to check-in online and arrived early all converged into one CHAOTIC crowd. ADDRESS these issues, FIX YOUR WEBSITE, TREAT YOUR HARDWORKING, PAYING CUSTOMERS with DIGNITY and RESPECT they DESERVE. Competing Airlines are waiting for your dissatisfied customers."
Positiv: "Friendly staff all the way through. Offered lots of non-alcoholic drinks. Small delay at departure in Vancouver, but on-time departure from Newark. As return flight was not fully booked, change of seats was possible and instead of being 3 in a row, we were only 2. Overall, good experience"
Positiv: "The cabin service was amazing, the staff was so prompt and courteous, I am a frequent flyer on Air Canada and I love flying Air Canada."
Positiv: "at least we wereat a part of the wedding"
Negativ: "first flight scheduled april 20 at 12:05pm cancelled. second flight for 4:15pm to laguardia cancelled. excuses for cancellation were given but not to our satisfaction. as a result we missed a good portion of the wedding we attended in new jersey"
Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."
Negativ: "1 hour 35min delay for a 1 hour 40 minute flight!!"
Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"
Negativ: "Missed connection because of their computer issues. The hotel they arranged for us was a 30minute drive from airport. We passed 50 hotel alternatives on the way. Nobody greeted us at the gate to explain our options. My luggage never arrived"
Positiv: "Everything was fine. It was a very short flight."
Positiv: "the service was excellent"
Positiv: "Hey feed you well and offer movies even it's just an hour long flight."
Positiv: "Tv options"
Negativ: "I'm only 5'10" and my knees were digging into chair in front of me. Also, we had everyone boarded about ten minutes early (which is awesome) and we were told we would leave a bit early, but then sat there for about 15 minutes and departed even later due to long line for take off."
Positiv: "Flawless flight and friendly staff and roomy seating on Air Canada flight"
Negativ: "Did not have food options I wanted - ran out."
Positiv: "Airplane features like the comfortable seating, leg room and window dimming capability. Head rest entertainment center and Flight Info graphics were great."
Negativ: "Overall the crew seemed bored and tired with their job. On-board announcements sounded disinterested, and crew seemed tight and not overly pleasant."
Positiv: "Everything was great I had a Blast"
Positiv: "Overall everything was good, i liked the customer service of the crew. Boarding was on time. Everything went smooth. Overall I was very happy according to the price i paid for the Tickets. Customer, Tanmay Bhatt"
Negativ: "Only thing that i would request is the screen of the Tv, If possible please make it good. Thank you."
Positiv: "The crew handled things well in spite of some turbulence closer to EWR. Thanks for a smooth and easy ride into NYC/NJ."
Positiv: "organized boarding; timely departure and landing; baggage swifly appeared at carosel; younger members of the crew were great"
Negativ: "Most senor member of the crew on the flight [female/blond] was flat out rude and clearly should not be interfacing with clients on flights."
Negativ: "Horrible to say the least Never made it to Toronto"