Finde günstige Flüge von Linz nach Japan

Positiv: "crewe were excellent"
Negativ: "nothing !"

Positiv: "The crew was really nice, as you can expect from a Japanese company. Super helpful and smiling. The food was also very good."
Negativ: "The space is really tiny. The screen also tiny."

Negativ: "Selecting seats online"

Positiv: "Well maintained plane, nice staff and over very comfortable."
Negativ: "The wifi worked only 1 hr of the 3 hrs I bought"

Negativ: "Excellent"

Negativ: "the seats are not reclined, not comfortable at all"

Positiv: "Everything!!!"
Negativ: "My experience overall is fantastic"

Positiv: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Negativ: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."

Positiv: "Nothing."
Negativ: "Old man next to me couldn’t keep his arm on his side."

Positiv: "Thoughtfulness, professionalism, patience and a lot of love put into the service."

Positiv: "Flugpersonal sehr aufmerksam, 2 Gepäckstücke à 23 kg kostenlos, alkoholfreie Getränke kostenlos, WLAN"
Negativ: "kein Essen, keine individuelle Bordunterhaltung, harte Sitze"

Positiv: "Flug bringt dich auf Kurzstrecke von A nach B. Aber ohne Komfort. Crew sehr freundlich aber außer kostenlosen Getränken (alkoholfrei) gibt kaum etwas. WLAN vorhanden. Für 3 Stunden akzeptabel."
Negativ: "Keine Bordunterhaltung, Essen aus der Bentobox nur gegen Bezahlung. Sitze sehr hart und geringe Sitzfläche/Sitzabstand."

Positiv: "gutes essen"
Negativ: "zu wenig wasser etwas kleiner bildschirm"

Negativ: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."

Positiv: "All."

Positiv: "Staff was great and both the terminals and onboard"

Positiv: "Had the katsudon and it was great, love the little tapas dishes they include with it."
Negativ: "Would have loved to get a hot towel and slippers. 787 got quite cold when sitting in the middle section. Didn’t seem to have any way to control it."

Positiv: "Das Personal war sehr höflich und aufmerksam. Pünktliche Abwicklung. Neues Flugzeug (Boeing 787 Dreamliner). premium Eco hat echten Mehrwert (breite Sitze mit Beinauflagen, Champagner)"
Negativ: "Relativ viele Durchsagen"

Negativ: "The dinner was served too late, not right after take off. Also, the portions were way too small."

Positiv: "It was alright."
Negativ: "Prepare to wake up with neck pain."

Positiv: "Very polite staff"
Negativ: "The curry made me sick and the movies were outdated."

Positiv: "Excellent"
Negativ: "N/a"

Positiv: "Staff are super kind."
Negativ: "---"

Negativ: "Everything perfect for me!"

Positiv: "free movies"
Negativ: "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."

Positiv: "Very nice plane, enough room, didn't feel cramped"
Negativ: "Had to switch gates 2 times"

Positiv: "Seat was good and slept like a baby"
Negativ: "Nothing really, slept the whole way"

Positiv: "Everthything"
Negativ: "Nothing"

Positiv: "Almost everything was good"
Negativ: "Check in was complicated."

Positiv: "Most of all are good."
Negativ: "My son was sleeping, so he couldn't have a breakfast. I think it not kind."

Positiv: "5 stars all around 5 stars around"

Positiv: "Efficient, courteous crews,"
Negativ: "Luggage check-in referred to United Airline was refused.JetBlue checked luggage to final destination efficiently."

Positiv: "Seat"
Negativ: "Food was a bit salty. Bread was so cold."

Negativ: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."

Positiv: "leg room!"

Negativ: "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."

Positiv: "Ana is the best"
Negativ: "Nothing"

Positiv: "I love ANA airlines ❤"

Positiv: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
Negativ: "N/A"

Positiv: "Nice new plane"
Negativ: "Delayed boarding"

Positiv: "The crew"
Negativ: "No food available only drinks"

Positiv: "Was able to request a gluten-free meal for the flight"
Negativ: "Nothing"

Positiv: "On time, comfort, good food, good deal"
Negativ: "N/a"

Positiv: "Staff are very attentive and helpful; the entertainment system is top class"
Negativ: "On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently."

Positiv: "everything was so smooth!!"
Negativ: "entertainment : wish there were more japanese comedies!!"

Positiv: "Great movies!!"
Negativ: "Terrible seats- difficult to find s confirtsble position."

Positiv: "It was clean and nice"

Negativ: "Not enough English movies/tv shows"

Negativ: "I waited 20 minutes for my baggage to return"

Positiv: "nicht angetreten"
Negativ: "verfallen lassen - nach Köln war es billiger als nach FRA"

Positiv: "Piloten sehr nett gesprochen"
Negativ: "Aus und Einsteigen besser organisiert von Crew nochmals Durchsage"

Negativ: "Flight was cancelled"

Positiv: "amazing and great customer service"

Positiv: "Nette Crew, bequemer Sitz. Leckeres Sandwich"
Negativ: "WLAN dürfte doch auch gratis möglich sein ;-)"

Positiv: "Food"
Negativ: "There was loud, annoying static over the intercom off and on."

Positiv: "Full bottle of water and continuous refreshments in flight."
Negativ: "Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies"

Positiv: "Nothing"
Negativ: "Everything."

Positiv: "Crew was very attentive and professional."
Negativ: ". The economy seats on the Lufthansa A350 were extremely uncomfortable and seemed excessively narrow as well has having cramped legroom. I could not get comfortable let alone sleep, and my backside felt like I had been sitting on a park bench rather than a long haul coach airline seat."

Negativ: "None"

Positiv: "Plane from Munich was late coming to Zagreb, so my flight was late because of that and was about to lose connection flight from Munich to Brussels. Then, Lufthansa drivers waited in Munich, put us in vans and drove us to plane for Brussels. Amazing service!."

Positiv: "Everything went as expected, very smooth"
Negativ: "Lower fare !!"

Positiv: "Nette Crew"
Negativ: "Saukalt an Board. Erst nach fast der Hälfte des Fluges ist es gelungen, die Temperatur so einzustellen, dass es angenehm war. Das Gepäck ist mal wieder nicht mitgekommen. Lufthansa wird immer nachlässiger..."

Positiv: "There were so many refreshments and meals for just a 6.5 hour flight. The movie selection was great."
Negativ: "Some of the attendants could have been friendlier, but overall they were very available and helpful."

Positiv: "Crew was really wonderful"
Negativ: "Seats were not comfortable and the food was terrible"

Positiv: "Pilotin war eine Katastrophe. Flug ungleichmäßig und die Landung total schlecht. Das. hintere Teil ist aufgeschlagen."
Negativ: "Landung und Flug"

Positiv: "Guter Flug"
Negativ: "Aus einem unbekannten Grund kam die Crew verspätet, daraus wurde eine halbe Stunde später gestartet."

Negativ: "Umsteige Zeit in München war zu kurz! Konnte erst 8Uhr weiter!"

Positiv: "Tolle Besatzung und zuvorkommender Service. Gute Programmauswahl"
Negativ: "- Flugzeug brummte so dermaßen, dass es nicht möglich war zu schlafen. Ich stieg mit höllischen Kopf und Nackenschmerzen aus. Ich weiß nicht, warum der Sitz so am vibrieren war. - FLugzeug war etwas älter - Software und System waren recht langsam. Touchfunktion leicht fehlerhaft."

Negativ: "wasserflaschen und cola bûchsen"

Negativ: "Getränkeauswahl sehr klein"

Negativ: "Internetverbindung war vergleichsweise langsam"

Positiv: "Very friendly crew, great seats in economy with lots of legroom."

Negativ: "They lost my luggage during the tranfer in Frankfurt. They did return it however within 24 hours."

Positiv: "n"
Negativ: "n"

Positiv: "Nice crew comfortable seats selection of drinks were good"
Negativ: "Better blankets too cold on the plane"

Positiv: "nette crew"
Negativ: "obwohl wir über 5 stunden im Flieger waren, war es ein Kurzstreckenflieger ohne jeden Komfort und wir bezahlten aber Business Class Preise! Da lobe ich mir British Airways!"

Positiv: "die crew"
Negativ: "platz,bestelltes veganes essen nicht bekommen ! , beinfreiheit , qualitaet des essens !"

Positiv: "Es gab gutes Essen und außerdem mehrfach etwas zu trinken Das Personal war sehr zuvorkommend"
Negativ: "Flug war verspätet"

Positiv: "Sonst ok"
Negativ: "15 min Verspätung"

Positiv: "Alles war sehr gut. Besatzung war sehr freundlich und der Flug verlief komplett problemlos und pünktlich."
Negativ: "Natürlich war nicht viel Verpflegung an Bord, aber für einen Kurzstreckenflug und zu diesem Preis ist das auch absolut in Ordnung."

Negativ: "Alles o.K"

Positiv: "We lost our bags"
Negativ: "Our barges were damaged"

Positiv: "Angenehmes Personal. Abwicklung wie gewohnt."
Negativ: "Der vorausgehende Flug war verspätet lautes Rauschen in der Kabine offenbar durch Hilfsaggregat."

Negativ: "Seats in front recline so that seat back is in your face."

Positiv: "Toller Service, gute Käseschnitte mit Warsteiner. Was will man mehr?"

Negativ: "There was no drink service because of “turbulence”. I did not notice any turbulence."

Negativ: "I was called the night before saying our flight was overbooked will you change flights for 300.00 dollars each. We needed to get home so we turned their offer down. The day of the flight our connection flight was delayed we were told someone would escort several of the passengers from Lufthansa to the connection with United no one was there. Several of us ran to where the flight gate was but the plane already left. It turns out other people were also called and turned down United’s offer. So the question is since our flight was purposely overbooked did United take advantage of our situation and just leave and cause all of us great pain and duress with no compensation for all of our inconvenience."

Negativ: "There was an issue on the bus to take us to the teminal cuz a passenger took another's passenger's backpack which looked exactly the same but they made us wait on the bus til the mix up was settled. A lot of the passengers got frustrated cuz we had connecting flights and the workers by the plane didn't care including the bus driver. We finally went but we almost missed our flight .we had to literally run to the gate to make it."

Positiv: "We only had carryons and they took the. From us before boarding the plane."
Negativ: "They should tell people that there is delay and that they will take their carry one"

Positiv: "Verpflegung am Board war gut und Personal sehr freundlich gewesen. Sehr schnelle und kompetente Abwicklung beim Boarding."
Negativ: "Die Verspätung ist natürlich immer nicht gut, aber für uns war dies kein Problem gewesen. In 99 Prozent kann auch die Crew sehr wenig dafür."

Positiv: "Flight, crew, arrival were good"
Negativ: "Security in Frankfurt was overwhelmed, so we were transferred to a set of security gates which is very far from the A gates. Had to take 2 slow elevators (no escalators!), go through the underground walkway connecting B and A sections and finally walk to one of the outermost gates to board. We were bused; our bus waited next to the plane for quite a long time full of people and without AC. It was a very unpleasant experience."

Positiv: "Flugpersonal war nett"

Positiv: "Das Flugpersonal war sehr freundlich, das Essen war in Ordnung, die Filmauswahl war sehr gut."
Negativ: "Leider war es sehr eng in der Economy Class und relativ laut aufgrund einiger Kinder."

Positiv: "Es gab zwar eine kleine Verspätung aber diese und deren Ursache wurden am Gate angesagt. Nettes und effizient arbeitendes Bordpersonal und freundlich vorgetragene Begrüßung, Ansagen und Verabschiedung. Flug war ruhig und entspannt. Gerne wieder!"

Positiv: "Alles bestens"
Negativ: "Nichts zu bemängeln"

Positiv: "Die Crew war sehr aufmerksam und effizient. Sehr freundlich auch schon beim Check in. Der Flug war super pünktlich. 45 min zu früh!"

Positiv: "Boarding war super schnell. Die Stewardessen waren wie immer sehr freundlich und hilfsbereit."
Negativ: "Die Bordansagen waren in gebrochenem deutsch und teilweise sehr wirr. Die Stewardess hat beim Austeilen des Essens/der Getränke ständig Leute vergessen. Ich kam mir vor wie auf einer Kaffeefahrt, ständig Werbung für irgendwas, was man kaufen soll: FlyNet, Boardshop, irgendein Hilfsprojekt."

Positiv: "Alles war zu meiner Zufriedenheit"

Positiv: "Super nettes und freundliches Flugpersonal Verpflegung war top"

Positiv: "I liked the service and the food"
Negativ: "The lack of movie choices"

Positiv: "Calm, friendly and professional crew, good food and spotlessly clean aircraft."
Negativ: "Disorganized boarding. People were jumping the line saying they were in the zone that was called when they couldn’t have been. I was there early (one of the 1st) but because I’m polite and only approached the gate when my zone was called, ended up at the back. More monitoring of this would help because I saw other people bothered by this."

Positiv: "Flight was fine...."
Negativ: "....but departure wa delayed over an hour"

Positiv: "My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible."
Negativ: "SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me."

Positiv: "Crew war Super!"
Negativ: "Schlimmes, altes, kleines und sehr beengendes Flugzeug, extrem schlechte Belüftung!"

Positiv: "Good service"
Negativ: "That we had to pay for checked bagage on the return flight (Copenhagen to Newark) was an unpleasant and expensive surprise. In the 25+ years I have flown trans Atlantic with SAS, this is the first time that I’ve had to pay for luggage. No pre-warning .... :-(."

Positiv: "Crew war super speziell Carsten!"
Negativ: "Eine Fussmassage hätte es noch toppen können."

Negativ: "MUC >> CPH wurde durch SAS durchgeführt, jegliche Versorgung kostet extra. Nicht was man erwartet, wenn man durch Lufthansa bucht!"

Positiv: "Only thing I like is seats and boarding experience"
Negativ: "The terrible air hostesses rude arrogant and very disrespectful"

Positiv: "Sehr nette Besatzung Schnelles und geordnetes Boarding"
Negativ: "Verpflegung war kostenpflichtig mit Ausnahme von Tee und Kaffee."

Positiv: "Good selection of movies and music. Food was mediocre."
Negativ: "Our seat location was near the toilets in the middle of the plane. Seemed like an unusual high number of passengers constantly using the toilets throughout the flight which created long ques in the isle and very unpleasant smells. Would never select these seats again."

Positiv: "Nix"
Negativ: "Anschlussflug wurde gecancelt"

Positiv: "Gibt nix gutes"
Negativ: "Flug wurde gecancelt ohne das man benachrichtig wird!!"

Positiv: "On time"
Negativ: "Nothing"

Positiv: "Definitely one of the cleanest aircrafts I have seen. Design in grey simple but good. Nice and friendly staff."
Negativ: "New Arla Milk packages have a strange form and way to open which makes it tough not to spill the milk on you!"

Negativ: "Filme waren ok, aber nur ein Spiel (Schach) auf einem Interkontinentalflug (CPH - SFO) ist eher mager für einen 11h-Flug. Spiele müssen ja nicht sein, aber andere Fluglinien als SAS bieten da mehr..."

Positiv: "flight arrived on time"
Negativ: "The food was poor, ventilation system in the cabin terrible. Smell from bathrooms during the whole flight, both ways. SAS lost our luggage and nobody seams to care about it. They know that there is a problem with luggage transfer on connecting flight, but don't bother to do anything about it. Customer service representative is not able to provide any information, doesn't even understand English well. Nobody answers the phone... At this point, we're still waiting for our bags"

Positiv: "Movies"
Negativ: "We were in 40G and H, bulkhead seats. I have never had such a hot plane (and I am a world traveler). We were both very warm (felt like 85 degrees- warm enough to not be comfortable). I was told by the flight attendant that people in back of plane were freezing. The breakfast was good, but the dinner was ok, but not ‘I wish I could have seconds” good. I lowered the rating because they never gave us more than the one bottle of water that was on our seats when we arrived. That may have been ok for the people in the cold part of the plane but not for us in the sweating part. Luckily we had brought a big bottle of water."

Positiv: "Left on time. 50 minutes early in Copenhagen. Food was not bad."
Negativ: "TSA at EWR was ridiculous. Slow lines and very inefficient."

Negativ: "No choice in main course. Only one option Long time since wine or beer is not offered free on a “major” airline. The entertainment was interrupted a couple of times with adds. Seats are tight and space more in line with a discount airline."

Positiv: "Flug hat Minimumkriterien erfuellt. Sicherheit. Sehr gute Landung und Infos vom Käpten.Getraenke wurden offeriert."
Negativ: "Kein Entertainementsystem vorhanden. Kein Food. Info über vorhandene Service( entertainment und food ) im Flug wäre wünschenswert."

Positiv: "Pünktlichkeit/ Sehr gute und viel Verpflegung/ Genügend Platz/"
Negativ: "Leider waren geschätzt 70% der Monitore kaputt. Ich hab den Sitzplatz gewechselt um Filme schauen zu koennen. Info über vorhandene Service( entertainment und food ) im Flug vor Abflug wäre wünschenswert."

Positiv: "The flight attendees were great, always taking good care of somebody and gave me more drinks/food when needed. You had enough space and everybody could sleep. Already looking forward to my flight back home."
Negativ: "The Entertainment could have some more movies to watch - After 3 movies there was absolutely no other movie that might have been interesting to me. However, after 3 movies you are also supposed to stop so it's not even so bad."

Negativ: "I would like more checked baggage allowance."

Positiv: "The salad they served me in SAS Plus had fish in it which I'm allergic too and the stewardess immediately found one that had chicken instead. She also sang a Lullaby song thanking us for flying SAS on landing. Great! :-)"

Positiv: "Great service, friendly stewards and stewardesses, delicious food"

Positiv: "Flight was on time. Boarding was simple and easy. Staff were excellent in handling the boarding process and very prompt in getting people seated/luggage put in to overhead lockers, free tea and coffee was provided which assured that extra comfort, would definitely recommend."

Positiv: "Pünktlicher Abflug und zügiges Boarding, die Crew war freundlich reserviert."
Negativ: "Essen nur in der teuersten Buchungsklasse inklusive, ansonsten wenig Auswahl."

Positiv: "2 meals included for a 7 hour flight!"

Positiv: "On schedule, great crew"

Negativ: "Expensive checked baggage. More than 2 hours delayed."

Negativ: "5 STD. Verspätung."

Positiv: "Angenehmer Flug, schnelles Boarding und Deboarding..."
Negativ: "Alte Machine, Lange Wartezeit im Flieger ohne Erklärung für die Verspätung. Keine Zeitschrift, Personal Recht unsichtbar. Kaffee ohne das Milch oder Zucker angeboten wurde."

Negativ: "The flight was good but it seemed like the heat was on instead of the a/c. besides that it was fine."

Positiv: "Check in, Fast Track, lounge, 1. Reihe"
Negativ: "man sitzt auf engeren Sitzen (Tablett ist in der Armlehne), aber ebenso zu dritt wie in der Eco. 1A-B-C haben viel kleineren Fußraum als 1D-E-F Stewardess wollte kein Handgepäck erlauben, da die Kanine bereits zu voll war. Ich schuld vor, sie solle erst einmal das Gepäck der Mitarbeiter aus der Kabine nehmen, dann reicht es auch für die Paxe ...."

Positiv: "Good flight."
Negativ: "Nothing."

Positiv: "Essen in der Business Class okay"
Negativ: "Irritierend, dass in der Businessklasse der Mittelsitz NICHT frei bleibt"

Positiv: "Fast on fast off"
Negativ: "We got moved twice and then to a middle seat. Why have checking at all?"

Negativ: "Never made it to destination"

Positiv: "Die Besatzung war sehr nett, der Ablauf gut organisiert. Hat alles wunderbar geklappt. Zur Verpflegung gab es Kaffee oder Tee, was aber ok ist bei dem ultrakurzen Flug."

Positiv: "Die Besatzung war sehr nett, der Ablauf gut organisiert. Hat alles wunderbar geklappt. Zur Verpflegung gab es Kaffee oder Tee, was aber ok ist bei dem kurzen Flug."
Negativ: "Komfort dürfte etwas besser sein. Unterhaltung gab es keine."

Positiv: "Good leg room. Tasty meals. A good variety of entertainment options."

Negativ: "The seat next to me was open and they moved someone over next to me."

Positiv: "service was good"
Negativ: "The plane was full. Sets in economy were very small."

Negativ: "When trying to board in Copenhagen there were some mishaps, but these were mainly caused by people ignoring signs along the way. They did not offer any complimentary snacks at all. Only one drink"

Positiv: "People food"
Negativ: "Seats small"

Negativ: "Aufgrund vorheriger Verzögerungen war der Flug mal wieder verspätet. Information am Gate eher mangelhaft."

Positiv: "Legroom"

Negativ: "Für die Verpflegung (Cola und Nüssli) musste ich 50 Kronen zahlen. Das geht einfach nicht, auch wenn es ein share code Flug war, weil das Ticket von Swiss war"

Positiv: "Nettes Personal, schnelles Boarding."

Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"

Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."

Negativ: "The flight itself was great but it was very late in starting due to technical problems with the aircraft."

Positiv: "The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada."

Positiv: "Crew was great, there was nobody sitting beside me so that was a big bonus. Smooth flight and the wine was pretty good."

Positiv: "Guter Service"
Negativ: "Pünktlichkeit"

Positiv: "Generally flight attendant was nice and efficient. Excellent service and"
Negativ: "Food was poor quality. Sometimes water taste like bad tap water. There are very nice crews but some of them are not. Some flight attendant bumped my knee a little when she passed by but didn’t care or noticed."

Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."

Positiv: "Flight attendants were very nice"
Negativ: "The vegan food made me very very sick for a few days. Also the lunch was a chicken cup of noodles with a turkey sandwich. No vegan option. My luggage got left in Toronto."

Positiv: "Flight was confortable and crew was great we even arrived slightly early."
Negativ: "One of the onboard meals was literally cup noodles with sides."

Positiv: "Quick boarding and smooth flight"
Negativ: "No on board entertainment so you needed to provide it yourself"

Negativ: "Person sitting next to me brought on four bags and over head bins were full. This merged into my space which is too small to begin with. Boarding should control how much is brought into plane. Need more space. Airline travel is no longer fun. I wish the air line CEOs would ride in economy every once in a while."

Positiv: "The $20 food voucher that was quickly offered shortly after the delay was announced."
Negativ: "Subsequent announcements were confusing because notices were inconsistent."

Positiv: "In-flight crew"
Negativ: "Our luggage was trashed. Brand new luggage was broken with holes in the side and wheels missing. This was not cheap luggage this was 10 year warranty luggage but how do you collect on a warranty when you’re in a foreign country? So had to buy new luggage for the trip home. We’ll see if it survives their lame baggage handling."

Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."

Positiv: "Friendly staff. The 777-300 ER has high ceilings. Individual outlets available for electronic devices. Clean washrooms."
Negativ: "Vegan menu needs improvement. No toothbrush or slippers issued. Movie collection was outdated and contained more Asian content."

Negativ: "Was late and crow Did not care abut passangers"

Positiv: "My postponed flight was fine and flight attendants great."
Negativ: "I missed my original flight because there were no staff at BWI airport counter or secret Air Canada office 55 minutes from flight time. Flight was delayed 35 minutes, but no way I could check a bag or get to gate."

Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."

Negativ: "Late start on each leg. Entertainment not available in every flight."

Positiv: "Great service. Only one other person in business class. Very pleasant flight"

Positiv: "Buult-in entertainment system, good selection of programs to watch, ok customer service."
Negativ: "Two and a half hour delay on an 1:20 flight. I fly with Air Canada often, and delays are constant, especially on the evening flights. WestJet, which services the same route, doesdoesn't have this problem."

Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."

Positiv: "Air Canada Cancelled the flight, which would have been ok, but their representatives left the airport instead of sticking around to help people reschedule. Their phone line was flooded with so many calls that you couldn't even stay on hold. And their email service takes at least 24hrs before you get a response. So effectively the entire airline was unavailable, even after canceling many people's vacations. I'll never fly AC again."

Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"

Positiv: "The staff were friendly even though the flight was completely full"

Negativ: "Food was terrible, plane was freezing"

Positiv: "Really enoyed the personal entertainment system. 12 hours is a long flight and the entertainment really helped pass the time away. It was fun seeing the flight status on the monitor and watching movies. We were fed very well. I believe we had 3 meals and a snack. Attendants came by to see if we needed more to drink too."
Negativ: "It was a huge plane with about 500 people on board. Not a lot of space for getting up an walking much. Not a lot of space between seat rows. I guess that's just the way things are. Had a huge issue with checked baggage [see below] but don't know which airline was at fault although the AIr Canada employee who checked our baggage in Washington, DC said we wouldn't see our bags again until we arrived at Hirochima, our final destination."

Positiv: "The beef and rice meal was really delicious and there were some good movies available for viewing. I enjoyed the cup noodles given during the flight."
Negativ: "The USB port only worked for a few seconds at a time so my mobile phone would not charge in either my screen nor my neighbor's screen. Luckily I had my laptop to plug my phone into. During lift off I found someone's used headphones and a candy wrapper along with my neighbor's magazine's in my seat pocket."

Positiv: "I liked the streaming entertainment I enjoyed the friendliness of the crew I was pleased with the Canada air app allowing check-in and tracking of flight"
Negativ: "The comfortability of the flight was poor. Both my wife and I were too uncomfortable to be able to sleep on out more than 9 hour flight. Leg room bad, seats uncomfortable."

Positiv: "Crew attitude and faster flight than original plan"
Negativ: "Movies and food"

Negativ: "There was a screaming child and nothing was done about it the entire flight."

Positiv: "Excellent entertainment system."
Negativ: "Left almost an hour late."

Positiv: "The crew is very good. Food was good. It is a short flight but I think it was good."

Positiv: "Crew was moderately attentive"
Negativ: "Boarding at the Toronto airport was an absolute mess. One of the "gentlemen" scanning tickets was moderately rude to people waiting to board. Which I mean, I get it, it's a rough job, but dude. I don't wanna be here any more than you do. Stow the attitude and scan the ticket. The food was eh, but that's all airline food. There isn't much space between seats so you're bumping elbows most of the ride, and during a 13 hour flight, that gets old real quick."

Positiv: "eventually getting home and the woman next to me with whom I was able to discuss our shared misery."
Negativ: "Worst experience. My connecting flight I had originally booked was cancelled, leaving. me with a six hour layover. I had no desire to shop duty free and was tired from my previous flight so I went to the gate which my flight would eventually leave from. While standing, since seating was extremely limited, and sitting at this gate I observed that every flight was either delayed or cancelled. Employees milled about with their backs to passengers with little regard to those inconvenienced, they seemed to be completely clueless when asked simple questions. The Pearson Airport was the most disorganized and inconvenient airport I have ever had the misfortune to experience. The toilet on this flight was broken and we were only informed right before boarding, making the decision to go while I could I missed them saying they were going to take our carry on bags away from us to stow below. I had medicine and camera lenses and other items I was wary of leaving my possession and had to sit on the tarmac a few minutes to re-situate my personal items. I have no intentions of flying through Pearson ever again."

Positiv: "Friendly crew very helpful. Not as loud as the last flight."
Negativ: "So many people crammed into a small space. Needed more leg room and shoulder room."

Negativ: "Food quality was extremely poor. Cup noodle for lunch and rice porridge for breakfast is not what we paid for!!! In addition, Japanese crew cannot announce in proper Japanese She must have forgotten polite Japanese expressions ... Sad."

Positiv: "Good flight"
Negativ: "Food choices"

Positiv: "Affordable flight, helpful crew and convenient booking"
Negativ: "Somehow meal preference did not get sent to air Canada and being vegetarian I had nothing to eat. The cheap cup noodles and sandwiches with eggs and meat were not an option."

Positiv: "Staff was great."
Negativ: "Seat size made sitting a suffering, as I am quite tall, and was unwilling to pay the extra $100 dollars, which I felt discriminatory (as I have no control over how tall I am)."

Positiv: "Most of the crew was nice"
Negativ: "I hated the breakfast food. One of the flight attendants pushed me when I was leaning in my seat to see something ahead of me. I thought that was very rude. She could have asked me to move."

Positiv: "Good fight and crew was very good."

Positiv: "Highly professional - in great contrast with the disastrous US carriers. Effortless departure and early arrival!"
Negativ: "Employees have the aura of state-owned company bureaucrats. Competent but charmless, unfriendly. Head rest was broken and made creaking noises the entire flight. Food uninspired."

Negativ: "meine fluge wurden storniert und bis heute habe ich kein antwort auf meine bitte um die refundation"

Positiv: "Overall not a bad flight. Comfortable enough, good movie options. Food tasted could, but did not agree with my body."

Positiv: "The food was good and served frequently, and boarding was quick. Connecting flights had a good amount of time between them so there was no stress about catching a flight."
Negativ: "Horrible seat in the middle seat of the middle row. Very uncomfortable. Entertainment choices not as good as Cathay flights. Hot tea was consistently too cold."

Positiv: "Everything but the seats. The food was alright but better than most airlines. No issues with my luggage at all."
Negativ: "The seats are quote awful if you are tall, like myself. I'm 6'3" and 4 hours into my 13 hour flight, I was regretting my decision not to pay the extra $100 for a seat with more leg room. My back hurt for 2-3 days after the flight, and I got up to move around every 3 hours or so."

Positiv: "I had upgraded to economy plus for my trip from Toronto and asked for an aisle seat. The plane was full so I was asked to wait till I was called. When they called me back they gave me a free upgrade to first class. I am a gold status United passenger so that may have had something to do with it but I thoroughly enjoyed myself. The crew was wonderful, the food was excellent and the entertainment was terrific. I totally appreciated the ability to sleep over the 13 hour trip in the bed provided. I have not had such a lovely experience in many years. I thank Air Canada for their generosity and kindness to me. Sincerely, Doryth Deisley"

Positiv: "The crew was amazing. I have never been able to hold a conversation with a flight attendant before, but the staff was friendly and kind. I also love the entertainment, like the games. They had some decent games and it was fun to compete with other people on the plane."
Negativ: "I didn't like the food too much, though. The quality was unpalatable: wilted salad, mystery meat sandwich, and cold eggs. Blegh. Also, I felt very cramped in economy. I rode other airlines that give slightly more leg room and on a 14 hour flight a little goes a long way. This one was just uncomfortable."

Negativ: "The front desk did not allow me to board the plane. I am supposed to attend the memorial service of my Mom who passed away two days before."

Positiv: "All"
Negativ: "N/A"

Positiv: "Sehr positiv dass man der Person neben mir einen freien Platz anbot und wir dadurch mehr Platz hatten. Sitzplatz hatte ausreichend Platz und das Unterhaltungsprogramm war sehr gut."
Negativ: "Frühstück hätte besser sein können"

Positiv: "Poor"

Positiv: "The flight was nice and easy. Great food and service."
Negativ: "Plane is still yet to be upgraded to full Polaris experience"

Positiv: "Plane was good except the seat which was hard and not reclining enough and headset was “hard to hear”. Services were good but food (meals) were awful."
Negativ: "Need to look for better chef or food provider"

Positiv: "Everything. A bit skewed as we flew first class which we don’t usually so. All was great!"
Negativ: "Nothing."

Positiv: "The crew was kind and smiling (not like the worst crew I’ve ever had Brussels Airlines)"
Negativ: "The food"

Positiv: "Not too much. Very poor compared with Asian airlines"
Negativ: "Seat comfort in economy plus, food was terrible and cabin attendants provided poor service"

Negativ: "Pünktlich"

Positiv: "This was a horrible experience from the onsite until the landing."
Negativ: "Better communication from the beginning and feedback about what was actually going on would have been helpful."

Negativ: "Seats very uncomfortable Planes tatty Toilets very dirty"

Positiv: "Entertainment was ok"
Negativ: "Seats were pretty bad. For a 10 hour flight, rigid, not reclining. Crew was curt. Not rude but curt. Food was terrible. Asked for Indian vegetarian meal - but got an Asian vegetarian meal that had no taste whatsoever. If they can do a Muslim meal, I don't know why they can't do Indian Vegetarian."

Negativ: "bei einem 45 min Flug kann man nicht viel anders machen"

Positiv: "eingentlich war gar nichts wirklich gut. sondern max mässig"
Negativ: "Es gibt 2x auf einem über 11 Stunden non-stop Flug was zum essen:Nach dem Start und einmal 1,5 Stunden vor der Landung. 9 Std. nichts. Wenn dann eine Stewardess helfen will mit einem kleinen Snack aber von einem Kollegin gebremst wird, dann finde ich das unverschämt!! "Wir machen keine Ausnahmen!""

Positiv: "The cabin crew was horrible. When serving refreshments during the flight, I was ignored repeatedly when I asked for a soda. My wife sitting next to me, and the other passenger on our row were served. I asked the flight attendant 5 times for a drink and never received it."
Negativ: "fire the flight attendant, and find somebody who cares for their customers."

Positiv: "Personal freundlich und in dem Fall war der Punkt 20 Minuten überpünktlich"
Negativ: "Wie üblich auf diesen kurzen Flügen keine Bordunterhaltung. Relativ wenig Sitzabstand wie sonst aber auch üblich (bei knappe 1,90m) wenn kein spezieller Sitz mehr frei ist."

Positiv: "Food was decent. Loved the movie options"
Negativ: "Could have used more water throughout."

Negativ: "As a result of arriving late on Air Canada we never made our flight to Tokyo. Had to rebook and fly Asians through Seoul. Asiana flight was excellent!"

Positiv: "Da Muffin"
Negativ: "No IFe"

Positiv: "Leider verspätet"

Negativ: "CAs of UA were not kind as usual. It was UA, so I didn't expect nice service from first."

Negativ: "Horrible customer service, crew looked and sounded like they hated their jobs. I chose ANA because I’ve had many positive experiences in the past where the customer service was stellar."

Negativ: "Entertainment während des Fluges nur gegen Aufpreis mittels Kreditkartenzahlung möglich"

Positiv: "Flight was smooth and shorter than I thought."

Negativ: "- knapp unter 6 Std Flugzeit und nur ein Mini-sackerl bretzen zum Essen - für jedes Gepäckstück wird kassiert"

Positiv: "Nothing"
Negativ: "I thought I booked with ANA, but it was actually United. Plane and crew all United. I expected domestic flight would be United but international flight would be ANA. Many people didn’t have seats until last minutes, no explanations, desk clerk was not helpful at all and had attitudes. And Food was terrible!!!"

Positiv: "Flug hat Minimumkriterien erfuellt. Puenklichkeit und Sicherheit. Getraenke wurden offeriert."
Negativ: "Ich bin klein und fand es beengend. Das überraschendste war aber das komplett fehlende Unterhaltungsprogramm. Nicht mal ein gemeinschaftlicher Monitor. Dies bei einem 4h Flug. Info über vorhandene Service( entertainment und food ) im Flug wäre wünschenswert."

Negativ: "Kayak's third party CS company gives me the ANA schedule while in fact I have to check in with United Airlines. Because of this, I was not able to check in on line in San Diego. Please ensure that Kayak & their affiliate are well coordinated with the information they send out to customers."

Positiv: "The flight crew was awesome! So accommodating and nice. They offered us to change seats since there were so many empty ones. I was able to have a whole row to myself."

Positiv: "economy plua has a reasonable amount of room, good food for breakfast, nice movies in flight."
Negativ: "they canceled our flight to hanaeda and instead had us take an hour later flight to narita which is a 1 1/2 hour $30 bus ride away which they don’t pay for. this caused us to miss our connecting flight to Asahikawa, the last flight of the day. The connection time allowed was not nearly enough even if the plane had not been an hour late and there are no flights to asahikawa from narita. yo have to transfer to hanaeda. remind me not to fly United to Tokyo again as I’m pretty sure the flight was canceled because it was not full enough. Even the narita flight with all the hanaeda passengers rebooked on it was not full. So i suspect this may be a relatively common occurance on the hanaeda flight."

Positiv: "Business Class entsprach voll den Erwartungen, nur das erste Mal war der Flug rückwärts"

Positiv: "Prinzipiell ok aber nicht First Class Standard, wie gebucht"

Negativ: "headphones for the TV screens could be better quality, didn't work well."

Positiv: "on time, good food"

Positiv: "Took the red eye from San Francisco to Nashville at the end of a long trip to Cali for a family reunion. I've never flown United before and it was okay. I wasn't able to sleep as I'd hoped as I had a hard time getting comfortable due to the size of my row mate beside me and I was in the middle."
Negativ: "Everything from United's standpoint was fine."

Positiv: "Fast boarding and departure"
Negativ: "No outlets or charging ports on the flight"

Positiv: "Flights on time"
Negativ: "Luggage arrived 2 hours late on separate flight"

Positiv: "Siehe Bewertung in den Kategorien. Essen ok, Boarding entspannt und ein guter Flug für den Preis (sehr günstig)"
Negativ: "Nicht sehr viel Platz, zu wenige Getränke über den Flugzeitraum, Personal nur mäßig freundlich, kein Boardentertainment am Platz nur über zentrale Lautsprecher aller 4-5 Reihen (Flug durchgeführt von United)"

Positiv: "Guter Komfort und gute Beinfreiheit zu den Vordersitzen so dass man auch nach einem Langstreckenflug von München nach San Francisco entspannt ankommt."

Positiv: "The first 10 minutes that I was able to access in-flight entertainment."
Negativ: "After 10 minutes, the United WiFi was no longer available and passengers unable to acces in-flight entertainment. Passengers were also required to use their own devices. Monitors not available."

Positiv: "Security Video was interesting. Seat was wide and comfortable."
Negativ: "Food was tasty, but strange smell was contaminated. Announce was so fast and unclear both English and Japanese. I felt no intention to communicate."

Positiv: "If it weren't for the great staff, I'd give this flight a 1."
Negativ: "The new seats only give the illusion of reclining. There isn't enough space to comfortably lean forward. I thought I'd be sleeping through this flight, however there was absolutely no way to get comfortable. I didn't go to SFO , I was redirected to LAX."

Negativ: "... und alles kostet extra: Bordunterhaltung, Essen, Bier."

Positiv: "Wir waren sehr knapp dran. Wir erreichten den Flieger nur, weil uns Airline Angestellte geholfen haben und wir durch den Flughafen gespurtet sind."

Positiv: "Nothing about United is worth flying"
Negativ: "We I had to pay 25$ to check my bags only to have my bag thrown around and my cologne bottle and headphones break so on top of paying to get my bag checked I need to spend more money on the items damaged"

Positiv: "Personal war sehr nett, das Boarding ging zügig vonstatten, Sitze gemütlich(für Kurzstreckenflug)"
Negativ: "Flug hatte 1 h Verspätung, keine Auswahl beim angebotenen Snack"

Positiv: "Boarding sehr zügig, Carry-on wurde unkompliziert in Frachtraum verbracht da sehr kleines Flugzeug"
Negativ: "Sitze eher sparsam bemessen, keine Auswahl bei Snack"

Positiv: "Everything went well and we didn't crash. 10/10"

Positiv: "The flight experience was as usual. There was nothing out of the ordinary for me. The airline was good and the crew was great. Economy sitting on any long flight is never excellent."
Negativ: "The entertainment was okay. It was one of the older model aircraft, so no seat selection of entertainment."