Scoot doesn't have Business class which is fine . I was pleasantly surprised with my little care package given to me during the flight which I assumed is because I had flown in with Singapore Business and this is part of the offering instead of me buying my own food. Pretty good experience overall for budget airline.
information guide where to go next gate.
Well, I didn’t like much. The staff didn’t have any beverages except for coffee and water and they never came by. The food just sucked. There was no entertainment at all.
Positiv: "Crew very helpful. Seat was very good, food excellent."
Positiv: "Sehr attraktive und freundliche Crew. Ist nicht ohne Grund die weltbeste Airline. Würde am liebsten nur noch mit denen fliegen."
Negativ: "Nichts, schneller fliegen können die leider auch nicht."
Positiv: "The service was outstanding! All of the flight attendants were amazing!"
Positiv: "Crew very polite and friendly"
Negativ: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."
Positiv: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Negativ: "the food is disgusting"
Positiv: "Es war alles zur vollen Zufriedenheit"
Positiv: "Service, Verpflegung, Sitze"
Negativ: "Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten"
Positiv: "Super good crew."
Negativ: "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."
Positiv: "Average flight"
Negativ: "Seats on this aircraft have very upright seats. Not very comfy"
Positiv: "Sehr nette Crew, kam immer wieder vorbei (Eco) und bot Getränke, Früchte und Chips oder mini Sandwiches an! Top!"
Negativ: "ich hatte nichts zu bemängeln einfach nur Top!"
Positiv: "Crew , announcements were restful , not loud and blasting like some airlines"
Negativ: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Positiv: "Superb service."
Negativ: "Meals were average for airlines"
Positiv: "The crew did a wonderful job of anticipating needs and having all the little ammenities you could want."
Negativ: "They gave you a menu at the start of the flight but didn't serve any of that food, and the food wasn't very good"
Negativ: "Satisfied service friendly staff overall satisfied."
Positiv: "The crew, their professionalism and wide variety of entertainment."
Negativ: "Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777."
Positiv: "Excellent service"
Negativ: "More tasty snacks throughout the flight"
Positiv: "smooth boarding process excellent enterntainment offered food is also quite good"
Negativ: "seats seem to get smaller, less comfortable then I am used to with Singapore Airlines"
Positiv: "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
Negativ: "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."
Positiv: "Five Star Singapore Service on board the aircraft."
Positiv: "- sehr bemühte und aufmerksame Crew, auch in der Economy - hervorragender Sitzabstand in der Eco - Flugzeug von SQ wie üblich nicht überbucht, daher einige freie Sitze - 2x warmes Essen in der Eco - fortlaufend aktives Getränkeangebot"
Negativ: "- auch auf diesem Flug schreiendes Baby, dass den Nachtflug fast zur Hölle macht - selbst in der Business-Class konnten die Passagiere nur dann Schlaf finden, wenn sie die active noise canceling Kopfhörer aufsetzen (wer damit schlafen kann)"
Positiv: "Entertainment ok but not newest, boarding smooth, food ok"
Negativ: "Long waiting time for baggage, food not exceptional"
Negativ: "Essen könnte besser sein"
Negativ: "Essen könnte besser sein"
Positiv: "Der Flug ist 4 Stunden später gestartet."
Negativ: "Wir haben dafür etwas zu Essen bekommen."
Positiv: "A380 ist ein tolles Flugzeug"
Positiv: "Everything from Ticketing, Checking in......"
Positiv: "The aircrafts, on-board service on Sin Dxb route"
Negativ: "The thing that Inhad to fly Silk Air with one of four flights."
Positiv: "I was inpressed"
Positiv: "Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything"
Negativ: "All good"
Positiv: "I'm starting to sound like a fan boy but Singapore airlines masks this look easy. Comfortable seat great entertainment, edible food and wonderful in for service team. What's not to like"
Negativ: "Had to drive to Huston. Can we get rid of BA and American and just have Singapore handle the flights at DFW?"
Negativ: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."
Positiv: "More movies and TV than you can watch, incredible cabin team, low cost, I mean, what's not to like. American, are you listening?!?"
Negativ: "I have to drive from DFW to IAH, I wish Singapore would take over from American and British Air at DFW, honestly Singapore is cheaper, better service, nicer ground and in flight teams. It's worth the extra drive to travel with people that actually care"
Negativ: "Essen könnte besser sein"
Positiv: "Gutes Team"
Negativ: "Die Besatzung war schlecht gelaunt und hat bei Gentränkebestellung dies mehrmalls vergessen."
Positiv: "Service and food"
Positiv: "Service, food, in-flight entertainment"
Negativ: "What happened to amenity bags in Business class? Slippers and socks were at the seat and toothbrush kits were in the bathrooms and we're always re-filled."
Positiv: "Service, friendliness of stewards and stewardesses, great menus, they go the extra mile to make you happy--- no request was a burden for them. We were in Business Class and it was full- but Service and professionalism was top-notch!"
Negativ: "Only one small issue--- why were bottles of water not already handed out and placed in the drink holders before boarding in Business. Many of us had to ask for it and they were readily given out but you had to ask or you didn't get one."
Positiv: "everything are okey"
Positiv: "Singapore Airlines hat mich ohne Probleme nach New York geflogen und ich wurde nicht bedroht, verwirrt und verarscht und blöd angemacht!!!"
Positiv: "Crew service"
Negativ: "Very old entertainment system. Poor screen visibility. Cramped"
Positiv: "Crew was super nice. Amazed at collection of Chinese movies and music. Great alcoholic beverage selection."
Negativ: "Hope that there were more time to order and enjoy beverages."
Positiv: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Negativ: "Nothing negative to report"
Better food more confortable seats.
Overbooked flight of airBaltic, tow hours of delay
3.5 hours delay will ruin any day!
Es gab einen Snack und gute Getränke. Besser Service als bei manch anderer Airline
Slow boarding in Seville, no chance to check-in online🥺
Dreamliner was comfortable and entertainment system good
Baggage drop-off könnte schneller sein, die FlugbegleiterInnen könnten freundlicher sein
Positiv: "Yes, Very good"
Positiv: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Negativ: "Move the drapes a few more inches back."
Positiv: "Food was great, enjoyed watching videos, staff very profession and friendly."
Negativ: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Positiv: "economy plus seats were nice, great movie selection, especially international movies"
Negativ: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Positiv: "Boarding was quick and flight was calm"
Negativ: "The coffe and breakfast."
Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."
Positiv: "Top sympathische Crew"
Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."
Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."
Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"
Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."
Positiv: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"
Positiv: "Good for both."
Negativ: "Bigger seats."
Negativ: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Positiv: "The space at my feet with the chair in front was a bit akward."
Negativ: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Positiv: "It was all fine"
Negativ: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"
Positiv: "was a standard flight, in a standard quality - nothing bad"
Positiv: "Nice aircraft"
Negativ: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Positiv: "Helpful and kind crew"
Negativ: "I wish there was WiFi"
Negativ: "Long haul flight made pleasant by KLM"
Positiv: "Everything was good except for the entertainment consul for one of our seats."
Negativ: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Negativ: "alles gut"
Negativ: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Positiv: "The crew were amazing and the flight was very smooth."
Negativ: "Keep up the good work"
Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"
Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"
Positiv: "Flight duration"
Negativ: "Very stingy with the drinks Cramped seats"
Negativ: "My suitcase didn't come with the airline."
Positiv: "The constant smile conferred by flight attendants through the entire flight."
Negativ: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Positiv: "Time and Good clean place.. in This case airpöane.."
Negativ: "It was not entreteiment st all"
Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."
Positiv: "Good selection of movies."
Negativ: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."
Positiv: "Good flight, arriving well on time."
Positiv: "The seats seemed to have more space on this plane which was nice."
Negativ: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Positiv: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Negativ: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."