Grand Hotel Zell Am See

Das Essen war gut. Man wurde jedoch "Abgefertigt"

Sehr heruntergekommen. Z.B Steckdose defekt, Möbel verschlissen, das Bett bestand aus einem "Matratzenlager"

lake side view.

small rooms. not worth what we pay compare to middle and far easts hotels

the location is very nice and they offer parking free of charge

the check out is to early 1030 and the check in too late 1400

the location of the hotel is good

the hotel is below expectations. it's too old and need renovation. the staff were not so friendly and the service was horrible; I asked for an adabtor and the recepcionist told me to come down to the reception and pick it by myself while when i called the reception to send someone to pick up my lugagges to check out, they told me to wait for 15 mins because 5 people are checking out with me at the same time!!Also the food is not so good and the mini bar is poor. the towels were not enough for two persons! Also the toilet and the bathroom is separated. they are in different rooms. Also there is no internet in the rooms, only in the lobby! the rooms doesn't contain sound isolator; I heard the screams and the stories from my nighbor room.

the view on the lake

most of the staff in the front desk are very rude and not helpful. the food at the dinner is terrible. the lobby smell awful since the smoking is allowed !! there is no free internet in the rooms only in the lobby