Grand Hotel Wien

Hotel sehr schön, Lage für Städtereise optimal, Personal freundlich

Für ein mit über 500 Euro ausgewiesenes Zimmer war es zu dunkel tagsüber, Fenster zu sehr verhängt, für nachts allerdings gut. Frühstück zu teuer und nicht im Zimmerpreis, im Vergleich mit ähnlichen Luxushotels weltweit war das enttäuschend. Die Qualität des Frühstücks war aber ausgezeichnet.

Zuvorkommenheit und Freundlichkeit des Personals.

Einrichtung teilweise abgenutzt. Auswahl beim Frühstück beschränkt.

Fantastic location, very helpfull and nice staff, beatufull room and bathroom.

I missed prospect about Wien, maps and other turistic material in lobby or in bell desk. Also I think that breakfest should be included in price of the room. We are not in America.

Wi-Fi is available everywhere. The business room downstairs is very convinient. You can even use a printer free of charge. Wanted to stay longer.

Breakfast is too expensive (31 euros per person), and items within a room mini bar are also expensive. The bathtub and the shower are not well aligned and the water runs through the rim to the floor. Else, everything is perfect.

Outstanding service

NA

It is hard to say just one thing about this fabulous hotel. . . it is superior in every regard. The staff are exceedingly gracious and helpful, so service is superb. The food is beyond delicious, so it is a gourmet's dream. The rooms and hotel decor in general are absolutely gorgeous. . .I can't begin to enumerate all the wonderful touches in the bathroom alone. . .so a designer would feel at home. But I must mention cleanliness. . . it is immaculate. Also, the business center was terrific-- computers (with printers) at your fingertips, easy to use and incredibly convenient. One can hardly do better than to stay at the Grand Hotel Wien. It made our vacation even more memorable.

There was not one thing negative to say about this excellent hotel.