Brown Beach House by Brown Hotels

Cockroach in room says it all.

I was told I was being upgraded to a larger room which meant they put me in the basement (didn’t realize it was a basement until I open the blinds and saw dirt and a sewer grate. Anyway, it was musty and to top it all of these cockroaches kept finding their way onto the bed. I also heard the staff mocking a guest who complained about the smell of her room after they got off the phone with her. It really was an insane experience.