Luxe Life Hotel New York

Furchtbare Erfahrung

Die Lage ist perfekt. In der Nähe von allen Sehenswürdigkeiten und den Bahnhöfen.

Das Personal an der Rezeption war unfreundlich. Alles, was man bekommt, sind einsilbige Antworten von der Rezeption. Kostenloses WiFi hat nicht funktioniert. Sie konnten nicht sagen, warum. Die Zimmer waren sehr klein. Wir werden dieses Hotel nie wieder wählen

Super Lage, kein Frühstück keine Aussicht aus dem Fenster, aber alles in allem würde ich jederzeit wieder dort einkehren.

Die Lage ist extrem gut, um die meisten Attratktionen in Midtown und Manhattan zu Fuß zu besichtigen. Preis-Leistung für das Viertel sehr gut.

Das Zimmer war sehr klein und dunkel mit schlecht funktionierender Heizung. Nach mehrfacher Beschwerde habe ich allerdings ein viel besseres Zimmer bekommen, das seinen Preis wert war.

Die Lage war nicht zu toppen ! Die Angestellten immer freundlich und hilsbereit!

Die Zimmer sollten mal auf einen neueren Stand gebracht werden !

ruhige Lage in Midtown Manhattan

3 Star Rating

It’s pretty, loved the design work- especially the lights in the bathroom

Online it said that the hotel offered a 24r airport shuttle and free late check out- these were both 2 big selling points for me. We were traveling from Italy and stopping in Paris one last night before flying back out to head home to the USA. We called before arriving in Paris to arrange for the shuttle and was told that wasn’t actually a service provided and were offered apologies.... so we took an Uber. We had litterally spent the entire day traveling and showed up late, exhausted, dirty and hungry. I just wanted a bath and dinner. After stripping down I discovered the bath did not work- the tub would not hold water. I got dressed, went downstairs and spoke with the front desk staff, who then came upstairs to check it out- he couldn’t figure it out and said he would leave a note for the morning crew who would know more. My husband went downstairs in the am to get coffee and set up the late check out- was informed it would be $30€ for one additional hour (online it says 2hr late check out included). I went downstairs to address the issue with our confirmation in hand and was then told “Okay, if that’s what you booked online then it’s okay”. I also brought up the shuttle and he said that they do actually offer a shuttle- only one way though to the airport and he could call / arrange it for me. Come to find out that the “shuttle” is actually just them calling a cab, which I can do myself - its actually more expensive than if I called an Uber. The tub situation never was resolved- apparently it was missing the drain cover- he said someone stole it and he would talk to house keeping- they never showed up with one. The front desk guy was super nice when we showed up, but after the whole late check out controversy- kinda developed an off putting attitude. Long story short- the rooms are nicely decorated and clean. We saw lots of businessmen, which it’s probably perfect for them. They don’t need shuttles, late check outs and baths. The location is pretty okay- walking distance to train station and a busy street with restaurants. The amenities and customer service get a “boo” in our book though. We stayed at a place on our way to Italy at the beginning of our trip, also in the 14th that was cheaper, just as cute and treated guests better.

My room had fake windows and noisy, non-cooling air conditioning.

The bathroom was large and functional. The staff was pleasant. The WiFi (eventually) worked.

The room was on the second floor and the "windows" had an opaque film over them. When I peeked around the edge of the film, it showed what appeared to be some infrastructural steel beams within a foot or so from the window and behind that a storage area for janitorial or maintenance equipment. Pretty oppressive. And the air conditioning unit made a great racket, but never seemed to blow out cool air, even when I kept lowering the temperature and making sure it was on Cool mode. Oh, and the desk was a very narrow thing that had just enough room to slide a chair out before it hit the bed. The latter isn't terribly uncommon for NYC hotel rooms, but this was billed, I thought, as a 4-star hotel. It wasn't.

Affordable

I like that when I booked the hotel online, I wasn't scammed. We got to the hotel have them my name and was not able to check in until 3 that day. We had to leave our luggage in a storage room.

When I called to confirm the reservation the guy who answered the phone was already rude. The reception staff wasnt welcoming at all. If you need a place to stay in NYC that is affordable for a couple of days, this hotel is the place to stay.

The location (near places to eat incl. breakfast) is ideal shopping and touristic point of view, the rooms are clean and the bed is very good.

The lobby, elevator and the halls are less atractive. No breakfast

the location (just two blocks from the empire state building)

the noise, some amenities were outdated, more again were missing (no boiler, no watch clock), and even with 35F the maids keep letting the window open...

Helpful front desk. Wifi in rooms made connectivity very convenient. Toilets new and very clean.

Room a little small. Didn't have space even toopen luggage.