Novotel Madrid Center

Excellent Hotel

- Amazing Breakfast with variety of fresh juices (my booking was not included with breakfast, but 9 Euro is not at all expensive for such a fabulous breakfast. and for child it was free. - kids play area in the lobby - my eight year old daughter enjoyed there a lot, and I have seen several kids happily playing (I seldom see such arrangement anywhere else) - excellent design make a luxury feeling - Bed and pillow was so comfortable and soft (one of the main component I looked when booking) - so met the expectation - enough space inside the room (though not a lot) - helping and smiling staff

- Though toilet was neat and beautiful, shower area was not properly covered which made the shower water brings out of the designated place and made the entire toilet wet (they could make the proper coverage for the shower area) - waste bin in the toilet was damaged and had to use hand to open it ( it could be in my room only, unfortunately) - main door was not properly closing (could be my room issue only, unfortunately) - Location wasn't great as its far from city center - if you wish to walk daily to the centre or attraction this is not the place. you will have to rely taxi or metro. But if you go to airport, then you save a lot of time (though money is same from wherever you go to airport) as its end of the city.

Front desk staff are friendly and helpful. The hotel lobby is very nice and the breakfast for €9 was ok. But can find better places to eat just out side. It’s in a very good neiborhood.

Great stay

Very nice remodeled rooms Great location Staff and service was friendly and helpful Good air conditioning