NH Frankfurt Airport

24 Stunden Sauna

Unfreundliches Rezeptionspersonal spät Abends, hatte den Eindruck das jede Frage nervt.

guter Service, freundliche Mitarbeiter, sauberes Zimmer, relativ großes Zimmer.

Frühstückspreis mit 20 Euro pro Person ist zu hoch

das zimmer war hellhoerig

Ruhe, guter freundlicher Empfangsservise, gute Betten, Fenster, die zu öffnen sind, sehr netter Service beim Abendessen im Restaurant, gutes Frühstück

Unfreundlicher Empfang beim Frühstück, kein Kinderstuhl bereit gestellt

Overpriced

Good location. Shuttle service to airport.

Due to Buchmesse completely overpriced. Staff in restaurant is not very professional and did not take my orders very serious. I had to wait a long time for drinks and an espresso. The parking lot for check in is a joke.

Clean room, and the dinner we had was very good.

We where early for check in they said it wood be a additional $40.00 plus euros. The night mag. said we could possibly check in at 1200. We talk to the next desk clerk, he said the same but check in was not till 1500 ? Then he said maybe 1300 ? I told him we are getting three different answers ? We also ate dinner there you wood think when you are patronizing a business you wood get some leeway. Then when we check out the manager said we owed them for breakfast $45.00 euros. I told her that it was included in the rate she said it did not show in there system I show her my hand written receipt she said that was not acceptable and we where out the door to get our plain. Then the shuttle driver drop off the other guest and told us that he normally only drop off at one spot but wood take to are correct gate that is at same airport ?

Shuttle to the airport - Flat Screen TV - Position very close to the Airport

Very good facilities and comfortable rooms

The final bill was wrong, with an additional charge that should not have been there. I did not notice this until after I had left the hotel, but this increased the cost by 30 euro. Whether this was a genuine mistake or not is the question, and makes be doubt whether I would use this hotel again.