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10,0
Positiv: Staff was efficient na profesionál. My car was ready and all my questions were answered. When I returned that car I was thanked was using their company.
Negativ: All good
Bewertung von
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9,6
Negativ: Parking place once you return your car, You can wait longtime to finally get a parking place it could be dangerous if you are late for your flight to miss it.
Bewertung von
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9,6
Positiv: The price, location, and helpful staff, even gave us an upgrade.
Negativ: There was a very long wait time, about 90 minutes. The car we got was not cleaned thoroughly inside and out. The fuel was only at 90% full.
Bewertung von
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9,2
Positiv: Staff spoke English. Very nice and did not try to up-sell anything we didn’t want.
Negativ: There was a bit of a wait on pickup. Perhaps having more front desk staff at peak times would be helpful.
Bewertung von
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2,0
Dirty car & hidden feesnothing
Negativ: There was an additional €35 fee at booking due to us traveling across borders which was not disclosed at the time of booking. Additionally the vehicle was filthy (I took pictures), and when I spoke with the associate about it he said you can bring it back dirty then.
Bewertung von
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5,6
The car was not ready
Negativ: I had to wait for an hour until they got the car ready.
Bewertung von
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8,8
Positiv: The pickup employee I dealt with was very helpful and friendly. Very good initial experience. Employee directed me to the car's location and was willing to understand all my inquiries and reply to them as best he could.
Negativ: At drop off, I requested from the employee to help me to check on the car before I left the airport. The employee reluctantly agreed, and then went checked on the car without informing me that he will. Clients should be appreciated more in this case.
Bewertung von
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10,0
Cheap and great hire
Positiv: The personnel in the Budget office were good and competent. The service was great and they responded to every query. The billing and rates were transparent.
Negativ: A navigation system was not provided by default and you had to ask for it separately.
Bewertung von
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3,2
Negativ: Our trip condisted of a lot of driving.so we chose a comfortable and strong car volkswagen passat or similar. Thats what we ordered. We were searching by car names. When we got to bratislava airport we were told that there is a mistake in the offer. And they wrote a volkswagen by mistake as an example of much lowere car class. And gave us instead a pego which is uncomfortale and not strong. That was really frastrating experience both with the car and with the offer. We took an offer as it was written, and that what we were supposed to get. We did not suspect unproffessional behavior that company do not know how to classify its offerrings neither we suspected that it was done on purpose to deceive.
Bewertung von
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10,0
Great
Positiv: Booked a small car, received an CW size.
Negativ: The amount of deposit in so high 800Euro while you have the insurance waiver.
Bewertung von
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10,0
Smooth Sailing
Positiv: Clerk at the airport pickup in Bratislava was extremely helpful. He was the example of what professional is all about.
Negativ: No complaints, the experience was smooth as glass.
Bewertung von
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10,0
Positiv: New van.Excellent for driving
Bewertung von
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10,0
Positiv: Staff was efficient na profesionál. My car was ready and all my questions were answered. When I returned that car I was thanked was using their company.
Negativ: All good
Bewertung von
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9,6
Negativ: Parking place once you return your car, You can wait longtime to finally get a parking place it could be dangerous if you are late for your flight to miss it.
Bewertung von
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9,6
Positiv: The price, location, and helpful staff, even gave us an upgrade.
Negativ: There was a very long wait time, about 90 minutes. The car we got was not cleaned thoroughly inside and out. The fuel was only at 90% full.
Bewertung von
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9,2
Positiv: Staff spoke English. Very nice and did not try to up-sell anything we didn’t want.
Negativ: There was a bit of a wait on pickup. Perhaps having more front desk staff at peak times would be helpful.
Bewertung von
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8,8
Positiv: The pickup employee I dealt with was very helpful and friendly. Very good initial experience. Employee directed me to the car's location and was willing to understand all my inquiries and reply to them as best he could.
Negativ: At drop off, I requested from the employee to help me to check on the car before I left the airport. The employee reluctantly agreed, and then went checked on the car without informing me that he will. Clients should be appreciated more in this case.
Bewertung von
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10,0
Cheap and great hire
Positiv: The personnel in the Budget office were good and competent. The service was great and they responded to every query. The billing and rates were transparent.
Negativ: A navigation system was not provided by default and you had to ask for it separately.
Bewertung von
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10,0
Great
Positiv: Booked a small car, received an CW size.
Negativ: The amount of deposit in so high 800Euro while you have the insurance waiver.
Bewertung von
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10,0
Smooth Sailing
Positiv: Clerk at the airport pickup in Bratislava was extremely helpful. He was the example of what professional is all about.
Negativ: No complaints, the experience was smooth as glass.
Bewertung von
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10,0
Positiv: New van.Excellent for driving
Bewertung von
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2,0
Dirty car & hidden feesnothing
Negativ: There was an additional €35 fee at booking due to us traveling across borders which was not disclosed at the time of booking. Additionally the vehicle was filthy (I took pictures), and when I spoke with the associate about it he said you can bring it back dirty then.
Bewertung von
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5,6
The car was not ready
Negativ: I had to wait for an hour until they got the car ready.
Bewertung von
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3,2
Negativ: Our trip condisted of a lot of driving.so we chose a comfortable and strong car volkswagen passat or similar. Thats what we ordered. We were searching by car names. When we got to bratislava airport we were told that there is a mistake in the offer. And they wrote a volkswagen by mistake as an example of much lowere car class. And gave us instead a pego which is uncomfortale and not strong. That was really frastrating experience both with the car and with the offer. We took an offer as it was written, and that what we were supposed to get. We did not suspect unproffessional behavior that company do not know how to classify its offerrings neither we suspected that it was done on purpose to deceive.
Bewertung von
