Finde günstige Flüge von Wien nach Taipei Taipeh Sung Shan

Positiv: "The crew was great and entering and exiting the plane was quick."
Negativ: "The seats could have been more comfortable, but I feel like that is a comment for most planes that fly internationally."

Positiv: "Good service"

Positiv: "We were seated together as a family even though we were not able to reserved any seat"
Negativ: "Food could be better. Especially the easily digestible meal. It was mostly mush so it's more easily chew meal"

Positiv: "The crews were very kind and helpful."

Positiv: "Lots of Leg room"

Positiv: "Great food. Excellent cleanliness"

Positiv: "Food was amazing and stewardess courtesy to passengers."

Negativ: "Air on the plane was stuffy"

Positiv: "Everything was great"
Negativ: "Lower the price"

Positiv: "The food the service and flight was great"

Positiv: "Easily upgrade to premium economy class"
Negativ: "Some staff lack of basic english"

Positiv: "Hands down Jal is the best airline japan has to offer!"

Positiv: "Very nice flight attendants providing perfect service. Very nice food, exceptional for economy class. Huge leg room and wide seats (only 8 seats per row in a B777, other airlines usually have 9 or even 10 seat per row, this parity to some eco plus seats) Good entertaining system with good choice of new movies."
Negativ: "The boarding process was a bit unfortunate. But this might have something to do with Oneworld and not only JAL. Sapphire and Ruby members board at the same time, making the boarding process a bit crowded for a elite member. But apart from that he boarding was well organized."

Positiv: "Kind people, quality service. Very helpful. On time."
Negativ: "Had trouble hearing instructions from flight crew since volume of the speakers was low."

Positiv: "Flight experience in JAL is excellent."

Positiv: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"

Positiv: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."

Positiv: "Crew was great, just like Japanese specific hospitality. Crew clean up toilet and keep refilling toilet supply. Airplane was nice and clean. Entertainment equipment was up to date."
Negativ: "I could not log in in JAL website using mileage account. They said it has been maintanance mode for a while and could not tell when it would be completed. I tried a month later but the problem was not solved. They foward any problems and inquiries to reservation center but calling the number won't find anyone to talk. Always they put me on hold for hours and never reached anyone. I have food allergy and tried to request for special meals but the option was not there under my eticket number as described in their website. They say the option may not be available because I purchased my ticket from 3rd party, not from JAL or it was code share flight. Very inconvenient. I had to skip 2 meals out of 3in leaving for Japan. I got very hungry at the end of the flight...."

Positiv: "Crew very polite, friendly and respectful."
Negativ: "Flightsame as"

Positiv: "Excelent good service.Staff are friendly."
Negativ: "Almost i like everything"

Positiv: "Was spacious due to flight being in the middle of the week and tasty food."
Negativ: "Wish there were food. Was hungry after long flight."

Negativ: "Inflight WiFi is very slow and choppy. I wish we could get a stable and high speed connection."

Positiv: "Ms Yoshinaga went out of her way to make sure everything was smooth for my experience."

Positiv: "Food and entertainment was good."
Negativ: "Because of some system updating we were unable to check in online and had to wait until we got to the airport to select seats. By then, there were no decent seats available. My bladder nearly burst because the guy next to me slept the whole time. They say it will take 3 weeks to update the system. This is a terrible level of customer care."

Positiv: "The crew were extremely polite and caring. Food and entertainment were of the highest quality."
Negativ: "Seats were extremely uncomfortable. US to Japan flight had much better cushions and support."

Positiv: "The crew will treat you with respect even if you fly with economy class like myself Superb food Great movie selections Cheap wi-fi"
Negativ: "I cannot find one thing I did not like"

Positiv: "Food, pleasant and helpful flight attendants"
Negativ: "Long layovets"

Positiv: "The food is good. The seats for regular economy are a bit more spacious. They also have some deal with fast food restaurants, Mos Burger and Yoshinoya so sometimes you can get their air version of the fast-food meals. I had Yoshinoya and it was pretty good. The entertainment was okay, the only 2 things I wanted to watch was John Wick 2 and Guardians of the Galaxy 2, but the movies change every month so it was probably a bad batch. Also free toothbrushes and toothpaste available on the plane and a self service snack area. Overall it was great."

Positiv: "As expected from JAL, the flight was amazing in every way. The food (the Japanese meal) was not typical airline food, it was actually very good. The courtesy packets had many useful items including eye refreshers, lip balm, and the bathrooms were kept very clean and stocked with both mouthwash and toothbrush/paste. All together as flawless and comfortable an experience as possible on a commercial carrier."
Negativ: "There was nothing I didn't like, but if I could make a suggestion it would be to offer a larger selection of movies and shows on the long-haul flights. Also the cabin twmperature was a bit too warm but I understand that might vary from flight to flight."

Positiv: "Ich habe den Flug sehr genossen. Die Filmauswahl war hervorragend, das Personal sehr freundlich, und das Essen geniessbar."

Positiv: "Service was polite and efficient"
Negativ: "Vegetarian food very difficult to book on JAL. Unlike most other major airlines they don't offer a vegetarian option routinely on their menus. Both I and another passenger who flew JAL the weekend before found the vegetarian food poor - very bland and too salty. The exact same menu all four times we flew. A pity as the rest of the service wa excellent. If JAL wishes to attract more international customers it would be a good idea for it to broaden its global perspective and provide better vegetarian options. I know others who've had similar concerns about other types of special meal."

Positiv: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."

Positiv: "The personnel from JAL was excellent as was the flight, food, boarding and comfort."
Negativ: "We were informed our flight was not to land in Haneda but at Narita. We specifically picked that flight pattern because of the ease of traveling from Hawaii to Haneda to Naha. We wouldn't have to drag two large suitcases and a rollaboard after checking out of customs and immigration very far. Same airport to land and depart. Well the arrival airport was changed to Narita $32.00 per person for Airport Limobus to Haneda. We get off at Haneda and are informed we cannot stay there and wait at the domestic airport for our 6:25 am flight to Naha. We had to load all 6 pieces of luggage on the shuttle bus and transfer to the international terminal because they close the domestic terminal at midnight. There was no hotel accommodations at the domestic airport as the hotel was booked two months in advance!!! We had to wait at the international airport terminal till 4:30 am when we then transferred back to the domestic terminal with our 6 pieces of luggage. Tell me how happy you'd be!!!"

Positiv: "Food"

Positiv: "Enjoyed the greeting, politeness and food"
Negativ: "More English speaking would be preferred"

Positiv: "Clean and very good service."
Negativ: "Food."

Positiv: "Sitting in the Economy section, I was lucky to get the two seats next to me empty so i was able to stretch and sleep. Before the flight landed, the head flight attendant came to greet every passenger and personally thanked them for choosing JAL. I've flown on JAL several times and thus had never happened so I was pleasantly surprised."
Negativ: "Economy Class seats are uncomfortable for long haul. Wish they could do something about it. Some of us dislike rice crackers and peanuts as welcome snacks so a different option could be nice."

Positiv: "Food and drinks"
Negativ: "Nothing"

Positiv: "I asked for a window seat but if was not available. I was told to go to an information desk which were not too close and it turned out that they couldn't help."

Negativ: "being moved"

Positiv: "Plenty of leg room, which as a tall person I truly appreciate. They give you slippers, blanket, pillow on every (international?) flight. I flew Korea to Japan and Japan to Hawaii. Got free meals on all flights, even my short two hr flight between Korea and Japan. Free booze too!"
Negativ: "Small overhead bin. Not deep enough, I had to turn my suitcase sideways. Luckily there was no one in our middle seat or I'm not sure where they would've put their baggage."

Positiv: "Crew members were very nice. All staff members definitely embodied the courteousness and professionalism of Japan. The house slippers were a nice touch and we really enjoyed the large movie selection. The miso soup with meals was great! Overall really enjoyed our flying experience with jal and would fly with them again."
Negativ: "The food for our return flight from haneda to Honolulu was definitely subpar compared to the food we had on our first jal Honolulu to Hong Kong flight (layover in narita). Also the plane was not as big and older so we didn't have the touch screen. We were quite impressed on our Honolulu to Hong Kong flight, then were a little let down on our haneda to Honolulu flight."

Positiv: "very friendly and very helpful from checkin in to departing"
Negativ: "some flt attendants didnt speak english or they didnt understand what i was saying. (but it was fine, i was flying on a Japanese airline and didnt expect them to speak english."

Positiv: "Once I made it through the long line at check in everything went very well. Check in was a bit of a nightmare since Air Busan is shared with Asiana Airlines."
Negativ: "I had to stand in line at both Asiana and Air Busan to check in. Made checking in a lot longer than normal."

Positiv: "The good: The food was tasty given we were on an airplane. Better entertainment selection than my AA flight to Japan. I prefer the 3-3-3 seat layout to the 2-5-2 because even though I had a middle seat there was only one person to get past in either direction."
Negativ: "The bad: The plane was warm. I understand some people get cold, but since blankets are provided I would much prefer a colder plan than a warmer one. The warmth made it hard to sleep, which is a big problem on an overnight flight. JAL does not provide individual air vents to passengers seated where I was. I understand the reason for this, but I wish there was some way to get more comfortable. The seats were standard airline economy seats, roomy enough and with enough legroom for my sub-6-foot frame, but not the most comfortable."

Positiv: "Love Jan service!!!"

Positiv: "The service, food, entertainment, everything was perfect. Thanks so much"

Positiv: "The service was exceptional, friendly and polite. Food was good and entertainment selection was awesome."

Positiv: "The ground crew in HKG airport was really helpful."
Negativ: "I have been flying JAL from HK to Boston numerous times and by far my favourite (over Cathay and don't even need to mention United). However this past trip gave me a new perspective. Given it is a Japanese airline and all, it is normal for them to be Japanese-centric. We had an a-hole sitting in front of us at 51F during our flight to Narita and he was trying hard to argue with us in English, and even told us to move to another seat. When I had the flight attendant (her name is Sako on flight JL736 on Jul 26) over to discuss (in English) she went to the guy in front of us and started apologizing to him. For what??? She then came back to us speaking in Japanese and brushed the issue away. Sorry, no this was not acceptable, even though my fiance was okay with the situation."

Positiv: "The crew took care of us during a strange virus affected flight."

Positiv: "The crew was really nice, as you can expect from a Japanese company. Super helpful and smiling. The food was also very good."
Negativ: "The space is really tiny. The screen also tiny."

Positiv: "Well maintained plane, nice staff and over very comfortable."
Negativ: "The wifi worked only 1 hr of the 3 hrs I bought"

Negativ: "You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again."

Negativ: "the seats are not reclined, not comfortable at all"

Positiv: "Entire crew members, food, hospitality & aircraft."
Negativ: "I am diabetic patient & I couldn’t get my aisle seat so, I had to wake up my both side passenger too often. Missing my Hindi movies."

Negativ: "Siting at exit row gave more legroom thus more comfortable and more sleep. Disadvantage is that apurar must be stowed in bin overhead which is not within reach. It’s a bit of inconvenient and feeling insecure for important papers and $ inside."

Positiv: "the food was god. the crew was very accommodating"

Positiv: "The food and the crew were great."
Negativ: "I am yet to find an airline that has any semblance of comfort in economy class for someone 6’ 2”, and that isn’t even tall! It would seem that the seats should be tall enough not to have the headrest push on my shoulders.....such as making it adjustable enough to be used as a headrest."

Positiv: "The crew are great!"
Negativ: "Not enough wheel chair at LAX! Waiting for wheel chair too long! Finally, need to walk by myself at LAX. Very bad service for wheel chair at LAX! Need to improve this service for elderly."

Positiv: "Flugpersonal sehr aufmerksam, 2 Gepäckstücke à 23 kg kostenlos, alkoholfreie Getränke kostenlos, WLAN"
Negativ: "kein Essen, keine individuelle Bordunterhaltung, harte Sitze"

Positiv: "Flug bringt dich auf Kurzstrecke von A nach B. Aber ohne Komfort. Crew sehr freundlich aber außer kostenlosen Getränken (alkoholfrei) gibt kaum etwas. WLAN vorhanden. Für 3 Stunden akzeptabel."
Negativ: "Keine Bordunterhaltung, Essen aus der Bentobox nur gegen Bezahlung. Sitze sehr hart und geringe Sitzfläche/Sitzabstand."

Positiv: "gutes essen"
Negativ: "zu wenig wasser etwas kleiner bildschirm"

Positiv: "Clean plane, comfy seats and great staff"
Negativ: "Everything was good didn’t hate anything"

Positiv: "A taste of Japan food."
Negativ: "None"

Positiv: "Food and services"

Positiv: "Food and entertainment has to be better."
Negativ: "In Chicago, the flight was delayed for almost 4 hours which in turn made us miss our connecting flight to Jakarta. Then next flight available flight to Jakarta was 24 hours later."

Positiv: "Staff were very helpful and very foamy and comfortable seat"
Negativ: "No boarding zone number called in economy"

Positiv: "Both segments Houston to Narita and Narita to Vietnam were pleasant. The seats are spacious, food was fine (nothing exquisite but good enough!). Flight attendants are very attentive. Waster and snacks were provided between meals."
Negativ: "It was difficult to understand English announcements on board. Also there wasn’t adequate instructions in Vietnamese. Majority of passengers are Vietnamese family with small children. My suggestion is that instructions in Vietnamese should be made more often to avoid chaos particularly when deplane."

Positiv: "Flight attendants were incredible!"

Positiv: "The food was great. There was a good selection of shows and movies. The stewardesses came around with water and juice often which was really nice. The bathrooms were clean."
Negativ: "The decent into Japan was pretty steep. It made me feel a bit sick and I never get motion sickness. Hardest decent I've ever had and I travel every 2 years. The ascent was excellent though and the flight in general was perfect."

Positiv: "Das Personal war sehr höflich und aufmerksam. Pünktliche Abwicklung. Neues Flugzeug (Boeing 787 Dreamliner). premium Eco hat echten Mehrwert (breite Sitze mit Beinauflagen, Champagner)"
Negativ: "Relativ viele Durchsagen"

Positiv: "Great service by the crew! Excellent food and flight was on time,"
Negativ: "Film and movie offerings and music entertainment while on board should be improved with more selections."

Positiv: "Service was excellent. Crew did not accept tip. Food could be better."

Positiv: "Good service"
Negativ: "baggage was broken."

Positiv: "Huge plane with nice leg room and space. Attentive attendants with excellent service."
Negativ: "Didn’t care for the food nor movie choices."

Positiv: "Flight attendants were wonderful, food and snacks were great and seats were comfortable and seemed to have a bit more space."

Positiv: "Good food and cabin service. Accommodating in connecting flight arrangements."
Negativ: "Left an hour late because of slow ground service and poor scheduling. Extremely uncomfortable seats."

Positiv: "Solid service, high level of comfort and an overall rewarding experience. I am quite satisfied with Ana and am looking forward to flying with them again next year."

Positiv: "comfortable seats Leg room Amazing crew Good food Free movies I enjoyed all 9 hours!"

Positiv: "Same thing"
Negativ: "I did not like in air port new Delhi my suite case was a damaged Told to air port employee he said may stuck in belt."

Positiv: "In-flight service, in-flight entertainment, environment temperature"
Negativ: "Nothing"

Positiv: "The flight attendants in the Economy Class did an excellent job throughout the flight."
Negativ: "There was nothing I did not like."

Positiv: "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
Negativ: "Nothing"

Positiv: "the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great."
Negativ: "the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks"

Positiv: "Food was served with metal utensils."

Positiv: "Good food and service"
Negativ: "Delay too much time"

Negativ: "Unorganized. No info to transfer from ANA to united code share partner. United staff unhelpful. Had to go back and forth to multiple counters at least three times."

Positiv: "Great service and great food"
Negativ: "No complaints from me"

Negativ: "Delayed flight an hour and a half"

Positiv: "ANA is always prompt, even when there are delays. The flight attendants are always kind and polite."
Negativ: "Today's flight was delayed and set back arrival by twenty minutes."

Positiv: "The crew were fantastic and the meals were pretty good"
Negativ: "Every time I'm on an airplane I'm seated next to several really sick people.. I know this isn't something you can control but it really reduces the comfort any healthy individual can have. I also didn't like the really long delay for the baggage after the flight. The on flight movie selection had not changed on the return trip which was 16 days later."

Positiv: "Attendants are helpful and polite. There is actually leg room in economy section. And they were on time on all 4 legs we flew with them."

Positiv: "Best service ever provided by an airline"

Positiv: "Young, pretty, and charming stewardesses. :-)"

Positiv: "In-flight service from staff was excellent as always, food is good but not outstanding (but let's be clear this was economy class), movie selection is good."
Negativ: "From Japan to other places they're always organised, but boarding in London was a little chaotic which is a common problem for ANA flights in other countries *to* Japan - they hadn't set up signs properly or made clear announcements for families with children, First Class, Business class boarding etc. The First Class/Diamond status queue (not for me!) was actually set up in front of a supporting pillar, basic organisational things like that. On balance though, still a top-class airline."

Positiv: "Nice friendly staff in the plane. Nice friendly staff at the airport, although very slow and getting confused easily. Need more training."
Negativ: "Check-in process at the airport was ridiculous ! One ANA staff sends us to wait to a certain counter after looking at our ENTIRE trip (all 3 segments), only to find out 20min later that we were supposed to go to ANOTHER counter, because our ultimate destination was International (USA). Also, boarding passes had to be REPRINTED in Tokyo for some reason. Note: on the way to Okinawa 2 weeks earlier, we had similar poor experience, but we only had to wait 5 min in the wrong lane. Overall ANA staff is very nice, friendly and smiling, but seems to get overwhelmed and confused very easily, and take FOREVER to do simple tasks that their US counterparts do 3x or 4x FASTER. --> do more regular TRAINING of your staff at airport counters !"

Positiv: "overall clean and comfortable, service is great"

Negativ: "The lack of legroom in economy class is a serious problem on long flights. I am only 6' tall/145 pounds, Window and middle seats are are not an option for me. This fact Is a strong disincentive to travel (no, I am not willing to pay the upcharge for the minimal legroom increase, i.e. to make that charge worth paying considerably more room would have to be provided."

Positiv: "Crew sehr freundlich, Essen phänomenal gut und Entertainment-System hatte gute, aktuelle Filme parat."