Finde günstige Flüge von Wien nach Phoenix

Positiv: "It was a safe journey good rest and a very smooth operation"
Negativ: "More vegan options"

Positiv: "Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay"
Negativ: "2 hour delay...and once in seat it was too hot with traffic of planes in front of us."

Negativ: "Was not offered a drink in first class prior to take off."

Positiv: "Flight crew was ok and boarding was really quick"
Negativ: "Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :("

Positiv: "Crew, chairs, entertainment"
Negativ: "Communication"

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Positiv: "All was good"
Negativ: "All was good"

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Negativ: "90 minutes on the taxiway is not what you want"

Negativ: "As usual, the food is pretty mediocre even in first class. Edible but now much more ."

Positiv: "Awesome prompt and courteous service."
Negativ: "Nothing"

Positiv: "Inflight movies and charging stations at every seat at the delta Gates and at every seat on the plane."
Negativ: "We had originally reserved a window seat and an aisle seat but when they changed our flight they put us by the window seat and the middle which we didn't like."

Negativ: "Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses"

Positiv: "Wi-Fi and movies to pick from,super!! Nice music while loading and unloading. Calm feeling with everyone,brilliant idea. Keep it up!"
Negativ: "Best flight, security our always the downer in traveling."

Negativ: "The flight dely 1 hour"

Positiv: "Great"
Negativ: "Great"

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "Boarding was on time and the process was efficient."
Negativ: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."

Positiv: "Everything"

Positiv: "Great service by crew!"
Negativ: "Took too long to get on board."

Positiv: "The flight was delayed by 50 minutes and then they underestimated the time to de-ice."

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Negativ: "."

Positiv: "Got an upgrade to econ comfort"
Negativ: "WIFI wasn’t working. USB charging port wasn’t working either"

Positiv: "Not much to like"
Negativ: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Negativ: "The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client."

Negativ: "My flight got delayed for twelve hours with no compensation for a hotel."

Positiv: "customer siervice was great and welcoming was awesome"

Positiv: "Excellent Detroit crew"

Positiv: "On time departure; good updates by flight deck; luggage arrived unscathed."
Negativ: "Once beverage service was complete, flight attendants retreated to the back of the plane. On a 4-hour flight, it would have been nice to have someone come by and ask if we needed anything, such as water, coffee, or juice. Granola bar was good."

Positiv: "Crew was very nice, boarding went smooth and flight was on time... No complaints!"

Negativ: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."

Positiv: "Friendly people and clean plane"
Negativ: "They lost my luggage, I hope it shows up shortly"

Negativ: "Got stuck for two hours sitting in the plane because the computer systems went down."

Positiv: "Overall good flight."

Positiv: "Nothing to complain about."

Positiv: "Clean & modern aircraft Comfortable seat Proactive customer service"
Negativ: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"

Positiv: "Tv on flight"
Negativ: "Flight attendant skipped me for drinks"

Positiv: "Got a window seat, my luggage arrived with me"
Negativ: "Late"

Positiv: "Fast boarding, everyone nice."
Negativ: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."

Positiv: "we got on another air conditioned plane"
Negativ: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."

Positiv: "The flight attendants were very friendly"

Positiv: "Crew was excellent"
Negativ: "It was delayed"

Positiv: "On time, friendly crew"

Positiv: "Pünktlich!"

Positiv: "Schöner kleiner Flieger"

Positiv: "Austrian... einfach sehr pünktlich!"

Negativ: "Everything"

Positiv: "Very good"
Negativ: "Hi am happy"

Negativ: "Leider nicht pünktlich"

Positiv: "Why the 3 hours delay?"
Negativ: "Be on time"

Positiv: "Tolle Crew"
Negativ: "Abgeranztes Propellerflugzeug"

Positiv: "Service"
Negativ: "Sitzabstand und die Klimaanlage an den Füßen nicht so kalt stellen."

Positiv: "Freundlichkeit der Crew."
Negativ: "Die Turbulenzen. Leider nicht beeinflussbar."

Positiv: "Alles bestens gewesen. War wirklich positiv überrascht."
Negativ: "Fällt mir nichts ein"

Positiv: "Friendly crew"
Negativ: "Boarding was a little off because we had to wait longer than expected for bused to bring us to plane . They should have Waited until buses arrived and then had passengers go through the gates so everyone could remain seated at the gate and not wait 20 minutes while standing."

Positiv: "Wifi onboard"
Negativ: "Wifi über paypal buchbar, aber Paypal verlangte SMS authentifizierung, was während des Fluges logischerweise nicht ging."

Positiv: "Amazing"
Negativ: "Nothing"

Negativ: "Personal am Gate überfordert und extrem langsam. Alles verspätet: Informationen, Boarding, Abflug, Ankunft, Aussteigen - wie bei Austrian "normal". Daher fliege ich mit Austrian nur dann, wenn es nicht anders geht."

Negativ: "Pünktlich abfliegen, schnelle Gepäckabwicklung, wenigstens noch eine salzige Alternative zu süß"

Positiv: "Catering in business toll"
Negativ: "Verspätung. Leider jede Woche mittlerweile"

Negativ: "Gepäck könnte nicht an Zielort durchgecheckt werden Durchgeführt von Eurowings"

Negativ: "Keine Info über Verspätung Gepäck könnte nicht an Zielort durchgecheckt werden Durchgeführt von TAP"

Positiv: "Pünktlichkeit, Freundlichkeit des Personals am Check-In und an Board."

Positiv: "nicht viel"
Negativ: "laut , eng , klein , unpünktlich"

Positiv: "Nettes Bodenpersonal"
Negativ: "70 Minuten Verspätung auf einem 40 Minuten Flug Nicht mal die Auswahl zwischen süß und salzigem Snack"

Positiv: "Everything from boarding, service on board, disembarking--- easy and efficient--polite and friendly"
Negativ: "Nothing"

Positiv: "Um diese Zeit wird das Programm abgespult, da erlebt man selten highlights. Allerdings war die abgespulte Leistung i.O."
Negativ: "Leider war das Flugzeug sehr voll, somit war es unangenehm eng."

Positiv: "Das Flugzeug war sehr angenehm, vermutlich noch relativ neu. Das Entertainment-System fiel dadurch positiv auf, dass es funktionierte, viele praktische Auswahlmöglichkeiten. Vglw. gutes Essen, welches den Europäern auch freundlich serviert wurde."
Negativ: "Offenbar war ein Teil des Personals nicht ganz frei von Vorurteilen ggü. Asiaten. Die unterschiedliche Behandlung fiel bei einigen Gelegenheiten auf. Leider war das ansonsten angenehme Flugzeug sehr eng und voll besetzt."

Negativ: "Alte Maschine. Ein Stück abgepackter Kuchen"

Negativ: "Flug ist ausgefallen"

Positiv: "Dass es nur eine Stunde Verspätung war"
Negativ: "Dass Swiss gebucht wurde und Austria ihn durchführte, dass die Anschlussverbindungen nicht geklappt hat"

Negativ: "das essen und Service in der Business class lässt mittlerweile immer mehr zu wünschen übrig. statt Verbesserungen wird hier anscheinend auch schon immer mehr der sparstift angesetzt."

Positiv: "Very good drink service (one cold and one hot drink)"

Negativ: "Beinfreiheit in der ersten reihe bescheiden. kein welcome drink. zuerst wird nach dem essen gefragt, serviert und dann kommt erst das Getränk. einmal wird nachgeschenkt, der rest nur nach Aufforderung. weder Erfrischungstücher werden gereicht, noch sonstige Aufmerksamkeiten. leider auch noch etwas über eine stunde Verspätung. alles in allem: bei einem 3, stunden flug in business class erwarte ich mir etwas mehr."

Positiv: "Mehr oder weniger pünktlicher Abflug und Ankunft, der Flug kurzweilig und aufmerksames Mitarbeiter."
Negativ: "Etwas mühsames Boarding, aber auch das war kein wirkliches Problem"

Positiv: "Schnelles Boarding, freundliches Personal."
Negativ: "Sitze äußerst unbequem und eng für etwas größere Leute (190 cm)"

Negativ: "Es Gab salzige und süsse Snacks und ein getränk"

Positiv: "Flugpersonal hat gestreikt. Waruma auf Lasten des Kunden?? Werde zukünftig Austrian Airlinse weiden, weil sie kein zuverläßiger Partner sind"
Negativ: "Kein Essen"

Positiv: "Flight was on time, friendly staff, well organised boarding. Aircraft clean and in good shape."

Positiv: "new airplane with friendly staff. flight was on time"

Positiv: "Die Cabin Crew war im Wesentlichen OK, lediglich wegen der überfüllten Maschine und der Tatsache, dass mein Handgepäck nirgends verstaut werden konnte, bekam ich eine relativ kühle Information, ich könne es unter dem Sitz verstauen. Nach einigem hin und her fand man doch Platz über den leeren Sitzplätzen der Business Class."
Negativ: "@Austrian Airlines & @Airport Vienna: die Konkurrenz kann das viel besser: Wenn man sich schon wegen des Zubringerfluges OS736 verspätet, und den Anschlussflug OS273 gerade noch erreichen kann, ist es Service orientiert wenn man die Passagiere a) über den Anschlussflug informiert b) mit Priorität durch den obligatorischen Security Bereich begleitet c) dem Personal am Gate Bescheid sagt, dass noch Passagiere boarden kommen Keine Infos wie wir zum Gate kommen, kein Priority beim durchlaufen des Flughafens und dann noch Security Check und dann noch das entfernteste Gate (F31), was es geben kann"

Positiv: "Das Bodenpersonal am Abflughafen schien leicht überfordert, obwohl die alle freundlich und nett waren. Die Cabin Crew im Flugzeug war ganz in Ordnung, Informationen über die Verspätung wurde über die Boardansage kommuniziert. Allerdings haben diese Bemühungen die Situation danach, welche ich auch zum Flug zähle, nicht verbessern können."
Negativ: "@Austrian Airlines & @Airport Vienna: die Konkurrenz kann das viel besser: Wenn man sich schon wegen des Zubringerfluges OS736 verspätet, und den Anschlussflug OS273 gerade noch erreichen kann, ist es Service orientiert wenn man die Passagiere a) über den Anschlussflug informiert b) mit Priorität durch den obligatorischen Security Bereich begleitet c) dem Personal am Gate Bescheid sagt, dass noch Passagiere boarden kommen Keine Infos wie wir zum Gate kommen, kein Priority beim durchlaufen des Flughafens und dann noch Security Check und dann noch das entfernteste Gate (F31), was es geben kann"

Positiv: "Das Flugpersonal war freundlich und serviceorientiert."
Negativ: "Der Flug war verspätet, die Gründe waren nicht nachvollziehbar. Ground Operation Flughafen erschien leicht überfordert."

Negativ: "Flyght was terible"

Positiv: "all was good"

Positiv: "Everything was excellent"

Positiv: "Der flug war sehr gut."

Negativ: "Hot meal was awful"

Negativ: "bitte besseren kaffee!"

Positiv: "Freundliche, aufmerksame, gut geschulte Flugpersonal. Verpflegung wie in alla AuA Flüge. So fliegt man wirklich gern."

Positiv: "Nette Begrüßung, und so geht es weiter während der ganzen Flug. Essen wie auf Linienflug, tolle Getränke, so oft wie man sich wünscht. Eine tolle Heimflug!"

Negativ: "Die Bordunterhaltung war an meinem Platz defekt."

Negativ: "Verspätet da Tür kaputt"

Positiv: "Boarding was efficient and the crew were nice."
Negativ: "the seating is horrible. it was the tightest seating I've ever experienced."

Negativ: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Positiv: "Comfort"
Negativ: "Wifi on klm"

Positiv: "Customer care was super supportive"
Negativ: "Inflight sandwiches"

Positiv: "The crew were excellent and seats were comfy."
Negativ: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Positiv: "Newer plane, crew was amazing, seats were adjustable"

Positiv: "Crew was great and helpful despite oversight in my special meal."
Negativ: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Negativ: "Fix the damn KIOSKS at Vienna!"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "It was all fine"
Negativ: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Negativ: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Negativ: "Flight cancelled"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "the crew was nice"
Negativ: "Seat confort on long flights, leg rooms,"

Negativ: "Need more leg room!!! Larger meals needed."

Positiv: "Quick flight"

Positiv: "Friendly and efficient crew. Flights were on time if not even early."

Positiv: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Negativ: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "They considered my reguest of vegiterian food."
Negativ: "I have no complaints."

Positiv: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Negativ: "tough to sit on a plane for 9.5 hours"

Positiv: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "Face recognition was amazing"
Negativ: "Too hot on plane"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Good selection of movies."
Negativ: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "Good flight, arriving well on time."

Positiv: "Food was excellent, service from staff was friendly, and entertainment options were great."
Negativ: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Positiv: "The entertainment options were good."

Negativ: "Didn’t happen."

Positiv: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Negativ: "infotainment was down. Lost my luggage the flight was delayed"

Negativ: "We did not get two of baggage at the destination."

Positiv: "Good Experience"
Negativ: "Nothing much"

Positiv: "Friendly staff, good service and on time departure/arrival."

Positiv: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Negativ: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Positiv: "Coffee/water complimentary regardless of class. 45 minutes in the air."
Negativ: "Very small plane. No USB."

Positiv: "Crew was very friendly and helpful. Entertainment had plenty of choices."
Negativ: "The seats were very hard. It was very uncomfortable sitting that long I’m those seats"

Positiv: "Crew war Super!"
Negativ: "Schlimmes, altes, kleines und sehr beengendes Flugzeug, extrem schlechte Belüftung!"

Positiv: "Nothing."
Negativ: "Checked bags left behind, no food, no drink."

Negativ: "Seats weren't that comfortable."

Positiv: "Crew war super speziell Carsten!"
Negativ: "Eine Fussmassage hätte es noch toppen können."

Positiv: "Flight attendants were kind and patient and attentive. Older plane had more seat room, and the food selection was tasty and reasonably priced."
Negativ: "No entertainment options beyond airline magazines, but it was to be expected on a European flight under 3 hours"

Positiv: "Crew pleasant, operations efficient."
Negativ: "Main course - chicken and potatoes with tomato sauce- was not very interesting, or very Scandinavian."

Positiv: "Excellent and professional crew members"
Negativ: "Nothing, the flight was smooth, most enjoyable"

Positiv: "The movie section and food were very good"
Negativ: "The temperature of the flight was out of control it was very hot for the full 9 hr there was something wrong with the plane and the crew was not addressing it."

Negativ: "MUC >> CPH wurde durch SAS durchgeführt, jegliche Versorgung kostet extra. Nicht was man erwartet, wenn man durch Lufthansa bucht!"

Negativ: "Everything was excellent"

Positiv: "Efficient friendly service."
Negativ: "We were economy so no food was provided, as expected so cannot rate. No entertainment was offered either."

Positiv: "Sehr nette Besatzung Schnelles und geordnetes Boarding"
Negativ: "Verpflegung war kostenpflichtig mit Ausnahme von Tee und Kaffee."

Positiv: "Nix"
Negativ: "Anschlussflug wurde gecancelt"

Positiv: "Gibt nix gutes"
Negativ: "Flug wurde gecancelt ohne das man benachrichtig wird!!"

Negativ: "Delayed flight - 2 1/2 hrs. No advance info. Departure gate change after check in. No Info at original gate. Unfriendly staff. No apology. No explanation for delay. Food substandard, even for cheap airlines."

Positiv: "Definitely one of the cleanest aircrafts I have seen. Design in grey simple but good. Nice and friendly staff."
Negativ: "New Arla Milk packages have a strange form and way to open which makes it tough not to spill the milk on you!"

Negativ: "Really rude flight attendant even after we boarded and left late. She was rude to people sitting in the exit seats, rudely demanding attention while she rushed through the safety guidelines. She then very rudely told me I had to pay for what I was trying to order, even though I was reading it off the menu? She acted as if I was stupid because I don’t speak swedish, but she did not speak the language of our destination, and it was a connecting flight."

Positiv: "Food was okay. Very smooth landing"
Negativ: "Crew. One of the flight attendants was unfriendly and short when asked about food options. None of them were approachable."

Positiv: "Food good. Crew very nice."
Negativ: "Seats very uncomfortable."

Negativ: "Filme waren ok, aber nur ein Spiel (Schach) auf einem Interkontinentalflug (CPH - SFO) ist eher mager für einen 11h-Flug. Spiele müssen ja nicht sein, aber andere Fluglinien als SAS bieten da mehr..."

Positiv: "I liked that it was available for me to return to Amsterdam in such late notice. Got there quickly and even earlier (10 mins) then expected."
Negativ: "No on offered me anything to drink or a snack the entire flight or even a hand towel but others in front and behind me were receiving them. I didnt even feel acknowledged during the flight. Even though the tine was good, the price was way too high but since I was desperate I paid it."

Positiv: "Flug hat Minimumkriterien erfuellt. Sicherheit. Sehr gute Landung und Infos vom Käpten.Getraenke wurden offeriert."
Negativ: "Kein Entertainementsystem vorhanden. Kein Food. Info über vorhandene Service( entertainment und food ) im Flug wäre wünschenswert."

Positiv: "Pünktlichkeit/ Sehr gute und viel Verpflegung/ Genügend Platz/"
Negativ: "Leider waren geschätzt 70% der Monitore kaputt. Ich hab den Sitzplatz gewechselt um Filme schauen zu koennen. Info über vorhandene Service( entertainment und food ) im Flug vor Abflug wäre wünschenswert."

Positiv: "The flight attendees were great, always taking good care of somebody and gave me more drinks/food when needed. You had enough space and everybody could sleep. Already looking forward to my flight back home."
Negativ: "The Entertainment could have some more movies to watch - After 3 movies there was absolutely no other movie that might have been interesting to me. However, after 3 movies you are also supposed to stop so it's not even so bad."

Positiv: "Crew was considerate, friendly and accommodating . Meals were quite nice as flight fare goes. And the variety of films to watch were great. Two thumbs up, SAS !"

Positiv: "Friendly staff. Great hot fresh bread! On time."

Positiv: "The food."
Negativ: "The seat are so narrow"

Positiv: "The salad they served me in SAS Plus had fish in it which I'm allergic too and the stewardess immediately found one that had chicken instead. She also sang a Lullaby song thanking us for flying SAS on landing. Great! :-)"

Positiv: "Great service, friendly stewards and stewardesses, delicious food"

Positiv: "Great flight, friendly crew, good food, entertainment was ok"
Negativ: "Cramped with no storage, ticket was stand-by took some time to convert to boarding pass and get seating to enter the plane as one of the last people,"

Positiv: "Pünktlicher Abflug und zügiges Boarding, die Crew war freundlich reserviert."
Negativ: "Essen nur in der teuersten Buchungsklasse inklusive, ansonsten wenig Auswahl."

Positiv: "Really good price, excellent service."
Negativ: "A silly point, but I would appreciate fewer announcements when I’m watching a movie. (Laughing out loud)"

Negativ: "5 STD. Verspätung."

Positiv: "Angenehmer Flug, schnelles Boarding und Deboarding..."
Negativ: "Alte Machine, Lange Wartezeit im Flieger ohne Erklärung für die Verspätung. Keine Zeitschrift, Personal Recht unsichtbar. Kaffee ohne das Milch oder Zucker angeboten wurde."

Positiv: "Seats are more comfortable than those of many other airlines."
Negativ: "Normally, I am not picky regarding airline food. In SAS's economy or "Go" class, there is no choice of food. I can think of plenty of dishes that would be appealing to many people. Yet the meal that was served, beef stew, posed a problem as I don't eat red meet. Since many people also do not eat beef due to religious beliefs, I am appalled by SAS's decision to only serve this dish to its economy class passengers. As I ordered my ticket through Kayak, I didn't have the option to request a special diet, nor did I think to do so as airlines generally do not serve serve a beef dish as their one and only."

Positiv: "Check in, Fast Track, lounge, 1. Reihe"
Negativ: "man sitzt auf engeren Sitzen (Tablett ist in der Armlehne), aber ebenso zu dritt wie in der Eco. 1A-B-C haben viel kleineren Fußraum als 1D-E-F Stewardess wollte kein Handgepäck erlauben, da die Kanine bereits zu voll war. Ich schuld vor, sie solle erst einmal das Gepäck der Mitarbeiter aus der Kabine nehmen, dann reicht es auch für die Paxe ...."

Positiv: "Essen in der Business Class okay"
Negativ: "Irritierend, dass in der Businessklasse der Mittelsitz NICHT frei bleibt"

Negativ: "I was really disappointed at finding out at luggage check-in that I had to pay extra (£60.00) for my one regular-size suitcase. On the return flight I was told that this amount would be - as it turned out in my case - less than half, if I called SAS a day before departure. Why did I have to pay for the checked luggage at all?"

Positiv: "We were eventually rebooked in the class we paid for."
Negativ: "Our flight was cancelled with no notice. We were rebooked in economy class when we paid over $5,000 for business class tickets, and told we would "probably" receive a refund for the difference. after much prodding, asking and begging, we were finally rebooked in a flight on Lufthansa the same night. That airline was upset, though, because SAS did not call them or notify them that we had been switched to their airline."

Positiv: "Relatively new aircraft. Estonian pilots."
Negativ: "Flight was late 90 min for technical reasons. Crew kept assuming everybody speaks Danish."

Positiv: "Die Besatzung war sehr nett, der Ablauf gut organisiert. Hat alles wunderbar geklappt. Zur Verpflegung gab es Kaffee oder Tee, was aber ok ist bei dem ultrakurzen Flug."

Positiv: "Die Besatzung war sehr nett, der Ablauf gut organisiert. Hat alles wunderbar geklappt. Zur Verpflegung gab es Kaffee oder Tee, was aber ok ist bei dem kurzen Flug."
Negativ: "Komfort dürfte etwas besser sein. Unterhaltung gab es keine."

Positiv: "Punctual and very cordial staff."

Negativ: "Crew was rude. The bathrooms became disgusting halfway thru the foight w no toilet paper. For 6 hours we were down to one bathroom in coach. Unacceptable. My daughter never got her final meal and the flight attendant was rude when I asked her about it and never returned w food. Never fly SAS"

Positiv: "Flight attendants kind and helpful. Boarding from both sides of the aircraft made it easier to get situated."
Negativ: "Full Flight was very hot and cramped. not sure if the AC was broken, but no effort was made to cool the cabin despite my requests. This made for a very sweaty, uncomfortable flight"

Negativ: "The SAS Supervisor at the gate permitted all preferred-level economy class ticketed passengers to board irrespective of the amount of their carry-on items - in some cases as many as three different items and many over-sized as per the measuring box located at the gate walkway, before conducting a bag-by-bag weight check on all the remaining economy ticketed passengers. Any carry-on item over 8 kgs was refused access to the airplane, and had to be unpacked at the gate in full view of other passengers to remove all electronic devices or breakable items, prior to being left with the gate agent to be placed on the plane as checked luggage. This procedure was conducted in an officious and highly non-customer friendly way, and was embarrassing to those passengers who had to "strip down" their single bag, in particular for female passengers who had overnight clothing and toiletries. A more practical and customer appropriate approach should replace such a draconian procedure."

Positiv: "Real meals"

Negativ: "Aufgrund vorheriger Verzögerungen war der Flug mal wieder verspätet. Information am Gate eher mangelhaft."

Positiv: "Yeah Everything well organized"
Negativ: "I believe so"

Positiv: "How great everyone was and smooth sailing."
Negativ: "Made sure the flight was not over booked."

Positiv: "Punctual"
Negativ: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Positiv: "I"

Negativ: "food"

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Positiv: "The crew was great"
Negativ: "1-2 +cms leg space"

Negativ: "Seat recline was broken- wouldn’t hold position."

Positiv: "Freundlichkeit des Personals"

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Negativ: "We had a short delay"

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Positiv: "The comfort of the flight snd kindness of the crew."
Negativ: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Negativ: "There was no entertainment available."

Positiv: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Negativ: "Seats were not comfortable, even in Comfort + seating isle."

Positiv: "In flight entertainment was great"
Negativ: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Negativ: "Sehr laut! Eng gestuhlt"

Negativ: "Baggage check in was stressful"

Negativ: "Check in process running smoothly and better announcement of gate change"

Positiv: "The crew was efficient and friendly. The plane took off on time and landed on time."
Negativ: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Positiv: "The airplane"
Negativ: "Nothing"

Negativ: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Positiv: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."

Positiv: "Staff and services all very good definitely"
Negativ: "Everything was brilliant"

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Negativ: "Verspätung"

Negativ: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Negativ: "Engine noise in the cabin is loud."

Positiv: "Not much but the staff"
Negativ: "No room, boarding was slow, zero bag or legroom"

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Positiv: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Positiv: "The cabin crew were excellent"
Negativ: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"

Positiv: "Nithing"
Negativ: "They were unfreindly and rude."

Negativ: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Positiv: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"

Positiv: "The space and the people"
Negativ: "Nothing"

Positiv: "Das Flugpersonal, alle nette französische Damen, mit viel Charm und Erfahrung, könnten uns überzeugen, Air France hat das gewisse etwas!"
Negativ: "Fast eine Stunde Verspätung..."

Positiv: "Super Betreuung, nette Und aufmerksame Flugbegleiter."
Negativ: "Die Sitze waren etwas ausgeleiert. Die fehlende Anpassung der Rückenlehne an individuelle Bedürfnisse sollte eigentlich Standard sein, aber außer einer unberechenbaren Massagefunktion in diesem A-380 Fehlanzeige."

Positiv: "Das Flugpersonal in der Businessclass war toll, das Essen und der Wein sehr ansprechend."

Positiv: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Negativ: "no complaints"

Negativ: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Positiv: "Der Flug ist wegen Schlechtwetter abgesagt worden. Dagegen kann man nichts sagen. Aber...."
Negativ: "Das wir zum umbuchen über zwei Stunden in einer Schlange stehen müssten war eine Zumutung."