Finde günstige Flüge von Wien nach Oklahoma

Positiv: "The crew was professional. The seats work OK. This flight was on schedule and on time and I appreciate that most of all."
Negativ: "Nothing really. No complaints"

Positiv: "Crew was great"
Negativ: "Snacks"

Positiv: "The pilots and the team did a good job."
Negativ: "They changed my seat i paid For last minute and sat me in a small seat when i paid For extra leg room."

Positiv: "Very accommodating crew as we were traveling with my elderly grandmother."
Negativ: "Nothing really"

Positiv: "I was by automation assigned to a window seat, which I always seek to avoid. But before the flight, I had read in the WSJ, that such a seat was one of the safest, for health reasons! I give thanks to the random seat assignment gods!"

Positiv: "Boarding"
Negativ: "Better seats, the main cabin extra seats were just like the other main cabin seats. One particular stewardess was very rude to all the passengers, while the steward Jeffery was very nice and friendly."

Positiv: "The young man was so funny - crew!!!"

Positiv: "We finally got to Madison"
Negativ: "There were 5 delays, with no explanations given. When the plane finally took off, after the 5 delays, it made it to Madison and sat on the runway for another hour because there was only one gate operating. In addition, when the plane was in Charlotte we were told that the cleaning crew was working on it, and when we boarded the plane was filthy; trash on the seats, on the floor, and in the pouches. American should be really embarrassed at how far it has fallen."

Positiv: "How fast we borad the airplane the sever was good and nice respectful"
Negativ: "Just speed up little fast unload the airplane"

Negativ: "We didn't leave on time, so an on-time departure."

Positiv: "Nonstop flight!"

Negativ: "We sat in boarding in about 90-100 degree heat for over an hour. Everyone is drenched in sweat and should have never boarded."

Negativ: "The service very poor, from London to Barcelona, they do not offer water only items to sell. I asked for tap water and they forgot. I had to get up from my seat to get it because they forgot"

Negativ: "Flight got delayed. We paid for assigned seating for our almost 85 yo mom. And the change in flight no one asked for to get seated in the front of plane. Instead she was seated all the way in the back. It was physically exhausting for her."

Positiv: "Good crew"
Negativ: "Delays and made to check bag"

Negativ: "kleines Frühstück für umsonst"

Negativ: "The cabin was way too cold."

Positiv: "Gratis Upgrade in die First bekommen - eigene Suite!"
Negativ: "alles gut"

Positiv: "Included beverage"
Negativ: "No headphones"

Negativ: "delays"

Positiv: "Das bordprogramm filmauswahl"
Negativ: "Vom Einchecken übers umsteigen war alles schlecht organisiert Und am Ende ging auch noch mein Gepäck verloren!"

Positiv: "Airplane comfort, charging ports, entertainment, and crew"
Negativ: "Delay after boarding for maintenance paperwork."

Positiv: "Sehr nette crew"
Negativ: "Crew kannte die Maschine nicht, Fluggäste wurden gratis umgesetzt"

Positiv: "Könnten einen früheren Flug finden"
Negativ: "Leider nicht den gleichen Status bekommen"

Positiv: "Flugzeug war ein altes Flugzeug meine ich. Durchdas es nicht voll besetzt war hatte ich einen 3er Sitz für mich alleine. Super Besatzung wirkte auf mich gestresst ganzes Team war auch untereinander nicht harmonisch. Bordunterhaltung gabs nur in Oben alle 3 bis Sitzreihen einen TV dort konnte man Film schauen, nicht nach eigener Wahl. Sonst konnte man Film und Unterhaltung im Händy oder schauen Tablet herunterladen.Brauchst einfach gute Batterien dafür es gab keine Auflade Möglichkeiten, nur am Airport."
Negativ: "Besatzung Bordunterhaltung Verpflegung,alles mit Kartongschachteln wurdest nicht gefragt was du willst. Wurde einfach wauf den Klapptisch hingeknallt. Alles in allem sonst ruhig sauber und in Ordnung."

Positiv: "Dass ich sogar einen Kaffe und einkleiner Snack in Form von kleienem Keks bekam. Ich war vorbereitet, dass ich nichts erhalte.Hatte etwas zu Essen dabei. Freundliches Personal Bordunterhaltung nur bezahlbar und übers Laptop oder Handy Hatte Auflade Möglichkeiten beim vorder Sitz.."

Negativ: "That the bags came out late and I missed my next flight. It was the last flight for that day. Royal Jordanian did not offer hotel stay or anything because they said it is not their fault that the bags showed up late"

Negativ: "Terrible service from crew. Bad odors from bathrooms."

Positiv: "Nothing"
Negativ: "There was no food or entertainment so the rating there doesn't mean anything. Flight was delayed 1 hour due to a mechanical issue. Part of the delay included AA trying to get the flight crew to show up at the gate. The flight was oversold so there was a long list of standbys which added to the crowd waiting at the gate."

Negativ: "Three + hour delay out of ORD, equipment problems. Even though she had a boarding pass, they would not allow wife to board. Some ticketing problem between AA and BA. Finally, they let her on. We were the last to board."

Positiv: "Smooth flight !"
Negativ: "Too tight for 6'3 male."

Negativ: "Keine Boarungerhaltung, unfreundliches Personal, grosse Verspätungen und enge Sitze. Und dies alles für Interkontinentalraketen Flügen. Alles schlecht bei American Airlines. Nie mehr."

Positiv: "Customer service In Philadelphia was fantastic. Got us on earlier flight so we didn’t have to wait 4 hours."
Negativ: "Food and aircraft was old."

Positiv: "Flugpersonal war freundlich und aufmerksam. Leider sind beide Flüge verspätet abgeflogen."
Negativ: "Essen war sehr gut. Sitzplätze gemütlich mit genug Platz für Beine."

Positiv: "not much"
Negativ: "Steward on flight yelled at people and gate staff yelled continously"

Positiv: "The staff was great, luckily an pretty empty flight"
Negativ: "The food in coach is a disgrace. It’s terrible a few $$ More and it would actually be have way decent"

Positiv: "Alle waren aufmerksam, auf dem Flug selbst lief alles reibungslos."
Negativ: "Der Flug hatte 30 Minuten Verspätung und mein Koffer traf mit einem eheren Flieger ein und stand deshalb relativ unbeaufsichtigt in der Gegend rum."

Negativ: "The male flight attendant was incredibly rude, kept hitting my arms with his body with zero apologies. No manners when taking food and drink orders. Did not seem like he liked his job and in a customer service atmosphere this was extremely disappointing."

Positiv: "Nice new aircraft - clean and comfortable. Entertainment selection and system is excellent. SFO airport is clean and efficient"
Negativ: "I DO NOT like JFK airport. The signage is poor and it's difficult to figure out where you need to go. There aren't enough monitors and people in the airport are rude (including staff)"

Negativ: "Im Prinzip war der Flug in time gelandet. Aber dann 40 Minuten gewartet bis ein Gate frei ist. Danach ewiges warten auf den Koffer. Sehr schlechter Service, keine Informationen."

Positiv: "Better than walking!"
Negativ: "Extremely cramped space."

Negativ: "Late Dallas to tulsa"

Positiv: "Nothing, they’re awful."
Negativ: "American Airlines failed to provide the service we paid for: a flight that arrived home in the morning, so that we could get to work. We had to use vacation days we did not have to spare."

Positiv: "Flug Personal war OK aber für sitze waren sehr klein und musste Arm gegen Arm mit Sitznachbarn fliegen. (Unsere Maschine war ein Boeing 787)."
Negativ: "Essen war auch nicht sehr gut."

Negativ: "Messed up college for your mismanagement."

Positiv: "Loved having 2 empty seats next to me so I could stretch out after a very long day of travel."
Negativ: "Seats are not very comfortable in any position."

Positiv: "Quick easy flight"
Negativ: "The terminal was a long way from the main terminal and accessible only by shuttle bus. Also we had to re-check our bags following our first leg flight and subsequently couldn't change our flights to an earlier departure."

Negativ: "I was forced to check my carry on luggage. There was no problems on the way up to DC, just on the way back."

Positiv: "sehr gutes Essen und Unterhaltungsprogramm."
Negativ: "Sitze waren ok,"

Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"

Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."

Negativ: "Free wifi for business class customers. $6,000 ticket then asked to pay 10/hr for wifi is insulting!"

Positiv: "Quick boarding"

Positiv: "The crew was amazing. The economic seat (I always prefer to select aisle seat) was OK for me."
Negativ: "I often prefer to take Air Canada flight for the departure to any international cities, because it hardly happened to have any cancelled AC flights during my Air flight dates in my past years trips."

Negativ: "Took 45 minutes to get through Calgary security, long line ups"

Positiv: "The set was super comfortable"
Negativ: "Everything was excellent"

Positiv: "All the crew we encountered were very efficient and helpful. The food was hot and really good, and we were well looked after, particularly on the Heathrow to Ottawa leg of the journey."

Negativ: "The seat padding was a little worn."

Positiv: "Guter Service"
Negativ: "Pünktlichkeit"

Positiv: "Friendly staff"
Negativ: "2 hour delay due to mechanical issue sitting on the tarmac."

Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."

Negativ: "We had a two hour delay. First the aircraft was late. Then it needed repair and another aircraft had to be brought up. After a 10 flight from Frankfurt and a 3 hour layover in Vancouver, I was not a happy camper!"

Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."

Positiv: "Quiet night flight, friendly service and ok entertainment."
Negativ: "No surprise but food definitely nothing special, disliked big fees for baggage."

Positiv: "Crew was ok, entertainment was great"
Negativ: "Seats in ac 787 are very soft, you will feel the knees of the passenger seating behind you, I couldn't fall a sleep, you feel a kick every time the passenger behind you moved his knees. Kosher food was terrible! Not eatible! Plane is very slow l, took 11.5 hours instead of 10 hours with the 747."

Positiv: "Quick services"
Negativ: "Entertainer system overload twice - without move the key"

Positiv: "Smooth flight"
Negativ: "Long walk to connecting flight. Buggy didn’t turn up"

Positiv: "Not much...crew very nice"
Negativ: "On the flight coming to Toronto the staff randomly choose ppl to check bags at gate...no consistency which is very frustrating Flight was delayed. On the flight got returning I arrived at airport at 730 for my 9 PM flight ....they knew it would be delayed earlier in the day but never posted it so ppl could adjust their schedules. My last 4 flights with AC have been disappointing"

Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."

Negativ: "For an overnight flight I would have expected the lights to be turned off, or at least dimmed. My plan to sleep and enjoy my day of return did not go ask planned."

Positiv: "Empty seat between us"
Negativ: "No movies. Had to load app for entertainment. Then WiFi never worked"

Negativ: "Flight was delayed one hour ."

Negativ: "After taking Air Canada to Toronto, this Air Canada flight from Toronto to Orlando was a shock- no back-of-seat tv screens, no entertainment choice, no meals provided, less space, less comfortable."

Positiv: "Dinner was good, breakfast was meh."
Negativ: "Air temp was hot. Food came with tons of plastic wrapping."

Positiv: "The price for the flight was right. Nothing can be done about the seat size. Food was ok. Comfort of seats ok. Not easy to recline. The etertainment helped me fall asleep, a Good Thing. Crew was pleasant, helpful."
Negativ: "Pearson Airport is a miserable experience for travelers. Security there is very badly managed. Long, long long lines of people waiting without reasons given, getting lost because signage is poor, unable to understand the English of the employees, weeping exhausted children and innumerable check points for showing documents. GET ORGANIZED, Canada!"

Negativ: "One of my three flights was unnecessarily delayed by two hours, enough that I missed my last connection and had to stay overnight in Vancouver. There were no technical complications or weather complications. It was simply because something had been misscheduled and the flight crew needed a longer rest time between flights. This is completely avoidable, and the attendent who checked me in even said so. While the hotel and shuttle were paid for, Air Canada only gave me a $7 breakfast voucher, which was only redeemable at the hotel's measly breakfast counter rather than anywhere in the airport. For the unnecessary delays I had to deal with, i should had received more credit. This was an utterly disappointing travel experience."

Positiv: "It is convenient to take Air Canada from our town and connct in Toronto."
Negativ: "The staff are barely polite and do not really care about the passengers. No smiles, Not friendly or welcoming. We trwveled in US last month.. What a difference in attitude. The food was awful, bordering in inedible. (example salad was cold canned corn with shreds of cabbage and no dressing.) Breqkfast was a piece of bread with choice of orange or tomato juice. No tea or coffee. They lost one of our bags, no apology and another company handled the search and return. No reason given to leave it behind. baggage and carry on rules are complex and complicated, and you never know when they will decide to enforce them and penalize you. If you can get there any other way don't go Air Canada."

Positiv: "Vegan options for snacks were given which was great. Courteous staff were attentive and polite."
Negativ: "It's a basic flight, not much to complain about. My standards are generally low."

Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."

Negativ: "THe food as usual on AC flights is only passable. . The warm rolls as advertised are ice cold. Some of your flight attendants can often be rude to customers and many could benefit from attending Weight Watchers as they can scarcely make it down the aisles and often bump into customers."

Positiv: "Nothing."
Negativ: "Delay flights. Trouble connection. Lost baggages! Worst flights!"

Positiv: "We were upgraded to business class and received wonderful service by all crew members."

Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"

Negativ: "AirCanada did not tell me that I needed a transit visa for Canada. So I couldn't board the flight. They also refused to reroute me or refund the ticket. They were not sympathetic or helpful."

Positiv: "Hey feed you well and offer movies even it's just an hour long flight."

Negativ: "Flew 2/3 of way to NYC & retrurned to Montreal due to weather. Sat in plane at gate for 2+ hours before flight cancelled: weather + crew had reached time limit. Very little help in re-booking flight for next day: had to do it on your own online. No help re finding hotel for the night."

Negativ: "flight attendant burned my stomach and belly ,she fck lazy gave me and put a broken cup of hot tea into another good cup instead of threw that broken cup away and should give me only one good tea cup , so the fluid drained out between two cup, and fck burned me . How the stupid she is !!! After that they didn't come to ask me anything until i come to show them and complained , and requested a report. I got a picture and all evidence to show .i swore that its fck hot and burned me too...ooo....bad !!"

Positiv: "Not much other than smiling faces of air hostesses"
Negativ: "Had to pay for baggage on an international flight. Besides making advance booking, was unable to secure an Aisle or a Window seat."

Positiv: "Seats were pretty comfy, snack provided even though the flight was short"
Negativ: "Cabin could have been a little cleaner before boarding"

Negativ: "We missed our flight to Minnepolis we got a later flight home. We were tired and disappointed about getting home late. When we got to the gate our plane was still there but they said it was too late to get on but they delayed the plane 10 minutes to take our luggage off. We got a later flight. Not happy."

Positiv: "seat beverage flight service time"
Negativ: "Not noisy kids control It can not rest during the flight"

Negativ: "The amount of hand luggage taken on board is getting totally out of hand people are boarding with two or three huge bags."

Positiv: "the flight was quick and the plane was comfortable"

Negativ: "Food can be much better and entertainment options as well."

Positiv: "Food and entertainment."
Negativ: "I couldn't change my seat. I was stuck in the middle seat."

Positiv: "The crew was amazing"
Negativ: "Nothing"

Positiv: "Direct flight and good schedule"
Negativ: "The price was higher than Delta direct flight but I chose AC because of my top tier status on AC. That got me a complimentary upgrade but the entertainment system did not work"

Positiv: "Nothing"
Negativ: "They refuse to let me and my friends catch a flight....and they didnt even let us on standby...we had to get a rental car to drive back to nyc...the worst service ever....it just wasnt right to leave us stranded"

Positiv: "The in-flight entertainment was satisfactory."
Negativ: "-They wanted to check my bag at the gate, so I let them, and they lost it, for two and a half days, all the while being rather smug to me about it, saying things like "what do you want me to do about it." -On a 6 hour international flight starting at 9:45AM and landing at 6PM they did not offer us even a pretzel or peanut. This flight definitely spans lunch hours, but they insist you pay for even the smallest snack. -Customer service has been repeatedly short with me (I have had other incidents with lost luggage). They act like whatever happened could not have been avoided, and that you should know your place as a traveller. The idea of the customer being right is totally lost on them. CONCLUSION: they simply don't care. This airline was a monopoly for years, and it shows in their daily operations. They are ineffective, and entitled, and I will go far out of my way not to deal with them again."

Positiv: "Sehr positiv dass man der Person neben mir einen freien Platz anbot und wir dadurch mehr Platz hatten. Sitzplatz hatte ausreichend Platz und das Unterhaltungsprogramm war sehr gut."
Negativ: "Frühstück hätte besser sein können"

Negativ: "Everything was good!"

Positiv: "Poor"

Positiv: "Seat belt worked."
Negativ: "The seats are so uncomfortable. No head or neck support. The entertainment WiFi never worked."

Positiv: "The crew"

Negativ: "Bigger seats and warmer cabin"

Negativ: "Changed our reserved seating"

Negativ: "Pünktlich"

Positiv: "Smooth flight"

Positiv: "Atención"
Negativ: "Not more sugar snack"

Negativ: "Seats very uncomfortable Planes tatty Toilets very dirty"

Negativ: "Flight crew did nothing ..... nothing!"

Positiv: "Great crew!"

Negativ: "bei einem 45 min Flug kann man nicht viel anders machen"

Positiv: "eingentlich war gar nichts wirklich gut. sondern max mässig"
Negativ: "Es gibt 2x auf einem über 11 Stunden non-stop Flug was zum essen:Nach dem Start und einmal 1,5 Stunden vor der Landung. 9 Std. nichts. Wenn dann eine Stewardess helfen will mit einem kleinen Snack aber von einem Kollegin gebremst wird, dann finde ich das unverschämt!! "Wir machen keine Ausnahmen!""

Positiv: "Great crew"
Negativ: "More legroom"

Positiv: "Personal freundlich und in dem Fall war der Punkt 20 Minuten überpünktlich"
Negativ: "Wie üblich auf diesen kurzen Flügen keine Bordunterhaltung. Relativ wenig Sitzabstand wie sonst aber auch üblich (bei knappe 1,90m) wenn kein spezieller Sitz mehr frei ist."

Negativ: "I missed having the navigation map when traveling such a long distance."

Positiv: "Leider verspätet"

Positiv: "Crew and comfort were excellent."
Negativ: "First, united cancelled my flight to OkC, their reasoning was because of the weather, if that was the case then, why weren’t other flights cancelled? Then after waiting in line for an hour to see a customer representative for another flight, they said it was at gate C2, we go there then the gate was changed to E10. After already have walking from gate F, to E, back to F, then C and finally back to E, was a little ridiculous."

Negativ: "Entertainment während des Fluges nur gegen Aufpreis mittels Kreditkartenzahlung möglich"

Negativ: "- knapp unter 6 Std Flugzeit und nur ein Mini-sackerl bretzen zum Essen - für jedes Gepäckstück wird kassiert"

Positiv: "Flug hat Minimumkriterien erfuellt. Puenklichkeit und Sicherheit. Getraenke wurden offeriert."
Negativ: "Ich bin klein und fand es beengend. Das überraschendste war aber das komplett fehlende Unterhaltungsprogramm. Nicht mal ein gemeinschaftlicher Monitor. Dies bei einem 4h Flug. Info über vorhandene Service( entertainment und food ) im Flug wäre wünschenswert."

Positiv: "It was all very good."

Positiv: "It was a short flight, less than an hour, but the crew was great."

Positiv: "Business Class entsprach voll den Erwartungen, nur das erste Mal war der Flug rückwärts"

Positiv: "Prinzipiell ok aber nicht First Class Standard, wie gebucht"

Positiv: "Flights on time"
Negativ: "Luggage arrived 2 hours late on separate flight"

Positiv: "Siehe Bewertung in den Kategorien. Essen ok, Boarding entspannt und ein guter Flug für den Preis (sehr günstig)"
Negativ: "Nicht sehr viel Platz, zu wenige Getränke über den Flugzeitraum, Personal nur mäßig freundlich, kein Boardentertainment am Platz nur über zentrale Lautsprecher aller 4-5 Reihen (Flug durchgeführt von United)"

Negativ: "Didn't make the flight"

Positiv: "Guter Komfort und gute Beinfreiheit zu den Vordersitzen so dass man auch nach einem Langstreckenflug von München nach San Francisco entspannt ankommt."

Negativ: "The seats were really uncomfortable and the pull down table was really dirty. I didn't use it because it was dirty with miscellaneous substances."

Negativ: "... und alles kostet extra: Bordunterhaltung, Essen, Bier."

Positiv: "Wir waren sehr knapp dran. Wir erreichten den Flieger nur, weil uns Airline Angestellte geholfen haben und wir durch den Flughafen gespurtet sind."

Negativ: "The crew when boarding was very rude, my ticket said ask an agent for an assigned seat and the three people from delta I spoke with were very rude and the first two completely treated me like I was nothing but a bother for asking for assistance. The third lady just said it was overbooked I didn't have a seat she was busy with other stuff and would deal with me later to listen to for my name to call. Not impressed with deltas service at the airport. The flight crew was very nice."

Positiv: "There was plenty of space on the plane even tho it was completely full"

Positiv: "Professional, Professional, Professional!!!!!"
Negativ: "Absolutely nothing!!! Aircraft ready, clean, and even new!!! Left on time and arrived on time. Nothing negative here."

Positiv: "The flight was great and so was the staff."

Negativ: "Over 3 hours delayed and they just kept bumping the departure time back 15mins so you couldn't plan time to eat or find a restroom. Stop leading the customers on and reimburse them when you don't deliver your end of the contract."

Positiv: "Plenty of room in the seats"

Negativ: "They delayed my flight, so now I get back home really late. Thanks, United."

Positiv: "Personal war sehr nett, das Boarding ging zügig vonstatten, Sitze gemütlich(für Kurzstreckenflug)"
Negativ: "Flug hatte 1 h Verspätung, keine Auswahl beim angebotenen Snack"

Positiv: "Boarding sehr zügig, Carry-on wurde unkompliziert in Frachtraum verbracht da sehr kleines Flugzeug"
Negativ: "Sitze eher sparsam bemessen, keine Auswahl bei Snack"

Positiv: "The flight was very good, only drinks and snacks provided as expected-no entertainment provided so not expected. Overall a good experience."
Negativ: "N/A"

Positiv: "Bad weather and a bumping up and down and side to side, wild ride. The flight was delayed because of a broken arm rest on a seat. This delayed the flight and allowed a front to move in, which we flew through."
Negativ: "The 45 minute delay to remove a arm rest on a seat."

Positiv: "Everything went well and we didn't crash. 10/10"

Positiv: "Pleasant crew and all around good experience. I had no problems with any of my flights."

Positiv: "Boarding was on time, flight was on time"
Negativ: "Grouchy flight attendant. No overhead room for carry on. No coffee. No hot tea. Apparently not well prepared for flight."

Positiv: "Departure and arrival were on time."

Negativ: "Flight was 2 hrs late"