Finde günstige Flüge von Wien nach Nassau

Positiv: "The check-in crew in Chicago was very nice and efficient. The flight crew on-board were not friendly, they were very curt and rushed, and did not go out of their way to be helpful."
Negativ: "Friendlier staff during the flight. Better food for breakfast. The connection port for my headphones did not work...I would not have been able to watch movies if I hadn't brought my own single connection head phones."

Positiv: "Great crew and amazing food."

Positiv: "The customer service was amazing. Air hostesses were very courteous, friendly and helpful."
Negativ: "Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system."

Positiv: "Service was okay."
Negativ: "Could have been more customer focused!"

Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."

Positiv: "Boarding was very smooth."
Negativ: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."

Positiv: "Quality aircrafts and entertainment."
Negativ: "Service and helpfulness of attendants."

Positiv: "Everything"
Negativ: "Nothing"

Positiv: "Staff"
Negativ: "Nothing for kids. First time i have seen that no toys for kids. No tv and entertaiment for adults"

Positiv: "This was my first experience with Qatar & it was outstanding. Crew members are extremely courteous & helpful. The aircraft seats in economy class were roomy & comfortable. Bathrooms were kept clean throughout the long flight. Food was very good as was the selection of flight entertainment. Can't thi"

Positiv: "The Crew was only Alright this time, not has attentive jas the first Time, but still good"
Negativ: "Overall IT was a great trip, but the Seat are still the best Selling point for business class, not vert confortable for a 7h et 12h flight"

Positiv: "The Crew was amazing, the Seat a bit better this Time only 3row of 3 Seat"

Negativ: "Cancellation of the flight could have done before boarding."

Positiv: "War alles sehr gut!"
Negativ: "Nichts"

Positiv: "The airline was helpful even though the flight was delayed"

Positiv: "Everything!!!"

Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"

Positiv: "seat space with leg room."

Negativ: "3,5h verspätet"

Positiv: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Negativ: "Food for main meals was rather bland -- not much flavor. Main meals did not have much variety. Snack items were good, however."

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "We felt home every thing was comfortable from A to Z- unforgettable trip"
Negativ: "None"

Positiv: "Everything"
Negativ: "Nothing"

Positiv: "The seats have great leg room and recline nicely"
Negativ: "7kg and only one carry one!?? Budget airlines do better!! Try being a professional with a laptop and a few travel essentials and you won’t get far on Qatar. How crazy. Even if you have diamond one world status (the highest) unless u fly business class there is no chance in getting more onboard for your carryon. Works best airline my a**!"

Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"

Positiv: "Nice,clean, efficient"
Negativ: "The movie selection was not the best. There were a lot of choices but not that many newer popular ones"

Positiv: "Everything"
Negativ: "None"

Positiv: "Very nice"

Positiv: "Spacious for economy, pleasant flight attendants"
Negativ: "Nada!"

Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."

Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."

Positiv: "Good service."
Negativ: "Poor choice of entertainment."

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Everything very smooth. Staff delightful and always helpful!"

Negativ: "All entertainment units were off."

Positiv: "crew is very professional"
Negativ: "this plane is really old and junky. other flight times on this route get a much better plane"

Positiv: "Food"
Negativ: "Entertainment and food timings are odd."

Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."

Negativ: "Seats on this flight are awful, wonder why they have these seats for long haul flights, not yet all comfortable to sleep on these , I got back pain by the time I got out of the plane."

Negativ: "Extremely small leg pitch"

Positiv: "Flight was as scheduled"
Negativ: "Did not like the entertainment"

Positiv: "Arrival and departure is on time treatment is excellent very courteous For all category of passenger"
Negativ: "South Indian food may. Made available"

Positiv: "Gutes Essen, große Auswahl beim Entertainment"
Negativ: "Entertainment Display hatte schlechte Qualität, leider seltene Getränkeangebote bei einem 12h Flug! nicht ganz so gute Beinfreiheit!"

Positiv: "Sehr nettes Personal, sehr gutes Essen! Super Entertainment! Angenehme Beinfreiheit! Immer wieder Getränke angeboten bekommen!"
Negativ: "Leider ca. 1h später gestartet, wegen technischer Probleme... aber besser am Noden gelöst, als in der Luft aufgefallen!"

Positiv: "Alles war hervorragend -sauber, Personal sehr professionell und Flug war pünktlich gestartet und gelandet."

Positiv: "Great service"
Negativ: "Friendly crew"

Positiv: "Good! No complaints, no suggestions."

Positiv: "Plane seemed well maintained and newer. Crew seemed friendly."

Positiv: "Yes crew was great"
Negativ: "More leg space"

Positiv: "the crew were amazing, very friendly, welcoming and attentive."

Positiv: "Crew was great!!"
Negativ: "Boarding of plane. Should be from Back to front."

Positiv: "Gogo in flight entertainment and WiFi worked well"
Negativ: "Collect the trash sooner. Hot food options."

Negativ: "Mechanical difficulty. Late Then missed connecting flight. 4 hours in a hotel. Then back to the airport the next day. Why can’t airline keep planes in good condition?"

Positiv: "Connecting flight attendant was extremely helpful"
Negativ: "Delayed due to weather this missed the first connection then bumped from first class by a rude gate agent in Atlanta"

Positiv: "Crew was good seats were too tight"
Negativ: "better seats that come with a basic fare"

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Negativ: "Let passengers know from JFK there is a shuttle or air tram to your actual gate of departure. This could help with what the passenger may have as carry on item"

Negativ: "No"

Positiv: "Flight attendant Bret wen out of his way to help us locate a lost pillow."
Negativ: "First flight attendant asking about the pillow she found in the aisle and kicked to the side."

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Negativ: "Plane very late. Boarding was chaos"

Positiv: "great trip and crew"

Negativ: "90 minutes on the taxiway is not what you want"

Positiv: "Amazing crew & comfortable seats."

Positiv: "Comfy seats, quick service."
Negativ: "If you are in Zone 3 or 4 you pretty much have to check in your bag back there is no more room. Which I don’t understand and is highly incovienent."

Positiv: "very fast boarding , attentive , and easy to figure out"
Negativ: "seats cushions"

Negativ: "Denver airport is far too large for there to be such a small security check therefore it took forever and I missed the flight. Delta tried to charge me $1000 for another ticket to Albany and I decided to fly with another airline for half the price instead"

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "The flight & landing were smooth, and we arrived a few minutes early."
Negativ: "The entertainment system & WiFi were out. Wasn’t able to charge my phone either as the outlets weren’t functioning properly."

Positiv: "My first perfect Delta flight. No issues. No delays. Excellent customer service. What more could you ask for"
Negativ: "No problems"

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "I araised safely in New York and all my luggage finally arrived. I suppose that is good but so much else was bad, very bad."
Negativ: "The morning of my flight I got a notice the departures time was changed by one hour later but to still arrive at the airport at the same time. So I ended up spending almost four hours at the airport before leaving. Boarding was a mess as "groups" were not called but everyone just rushed the gate in mass and we're let on. Staff were functional but looked and acted surly. It was a functional flight in that I arrived at my destination but it was not managed and I did not feel my business was wanted-only my money."

Positiv: "Great. Love first class whenever price allows."

Positiv: "First class service and seats"
Negativ: "Lost my bag... very frustrated. Nobody at the baggage claim would give us an answer, they said there might be more bags coming... Then they ran away. We finally wind up at the last bag office and they began the process... We still are waiting for our bag, 14 hours after reporting it missing."

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Positiv: "Crew was friendly and helpful. Flight smooth and quick."
Negativ: "Gate change and departure time change not reflected properly on boarding pass. Problems with gogo in Flight."

Positiv: "Flew in First Class. Felt very pampered"

Positiv: "Crew were excellent"
Negativ: "Flight delayed 45 minutes"

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Negativ: "If some takes up two seats , then they should buy two seats. Very simple"

Positiv: "All the staff are sincere in serving. It must be a direct result of the great management at the top. If the employees were unhappy and rude that also would be a direct reflection of the management. I use the same flight often and let the staff know I appreciate them."
Negativ: "Snacks are small, but delicious cookies."

Positiv: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. Food and beverage service was excellent along with entertainment options."

Negativ: "In flight staff were rude and had poor attitudes. Very unexpected!"

Negativ: "Courtesy, on time and good communication."

Positiv: "We didn’t order food and there was no in flight tv/entertainment"

Positiv: "The Delta people were solicitous, efficient and brilliant the whole way through. We had not a bit of trouble. Our first class seats were comfortable, but with the supplied blanket, pillow and poor air conditioning it was a hot flight. The cabin personnel were wonderful as per usual, and my tasty gin and tonic soothed any discontent. I wish I could fly this way all the time!"
Negativ: "The private contractor handling wheelchair assistance was terrible. A Delta employee theorized that they do not pay enough to attract and retain personnel. Our pre-arranged chair was not there, multiple calls by our Delta assistant finally got us a ride to the chair holding area, but after about 45 minutes we gave up and shuffled off to the security area on foot. Thank goodness my hubby is mobile enough for that to have been an option. When we abandoned our wait we were still 4th in line for an attendant to push the chair. If Delta has any responsibility in this it would be in the retention and compensation for the private contractor."

Positiv: "The entertainment system"
Negativ: "That one flight attendant brushed me off with a wave of her hand... SUPER RUDE!"

Positiv: "Crew and landing were fantastic"

Positiv: "I didn't like much about this flight."
Negativ: "Flight left late. When we landed the sky bridge was broken so we had to walk outside, which isn't a big deal but it took a while sitting on the runway for the stairs to come. Then we proceeded to baggage claim and waited a few minutes and one of our 2 bags was there. The crew member then said "that's everything. If you're missing bags come see us." Well about 5 people on a small flight had to see them. My bag was stuck in JFK. I was told id have to come back to the airport tomorrow. At this point id been traveling for close to 24 hours. Im not a happy camper. I usually fly JetBlue and this has never happened with them. Delta acted like its a normal thing with them. I paid 25 dollars to check each bag. How can both my bags not reach their final destination together and how come this seems like a normal procedure for Delta. I paid you for a service and now I have to drive back to the airport or wait for you at home to deliver my bags whenever Delta feels like it. I probably won't fly Delta again unless I absolutely have to."

Positiv: "Everything went smoothly."

Positiv: "Two Delta agents a kiosk assistance were not aware of the Hurricane Irma policy of waiving baggage fees to my destination. I informed them that the website indicated it would waive baggage fees to certain destinations if checked in at the airport before a certain date. Another Delta agent nearby had to show them a copy of the policy before I could get my baggage fees waived."

Positiv: "Not much to like here. The new crew was pleasant"
Negativ: "Old crew was surly. Plane had much problems and finally replaced. Left 5 hrs late. Delta claims it doesn't have to compensate for a late flight - just a cancelled one so guess which this was The baggage fees are obscene and the gouging of the customer is immoral. No wonder people hate the airlines."

Positiv: "pünktlich"
Negativ: "sehr teuer"

Positiv: "pünktlich"
Negativ: "sehr eng"

Negativ: "It would be nice if at least snacks and a cup of water were provided."

Positiv: "The flight was pleasant and we landed early."
Negativ: "British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated."

Positiv: "The flight was super relaxed and comfortable. We really loved the Magnum ice cream at the end of the flight."

Negativ: "Pünktlichkeit"

Positiv: "Wie haben geschlafen"
Negativ: "Das Bett in der Business ist etwas kurz"

Negativ: "Transit in London war nicht möglich, da Transitvisum erforderlich war."

Negativ: "Sandwiches alle ausverkauft, musste auf teures Tapas ausweichen. Anstelle eines Tomatensafts wurde ein teurerer Kaffee abgerechnet. Nach Reklamation würde es korrigiert."

Positiv: "Crew war nett"
Negativ: "Das Boarding war absolut chaotisch. Niemand hat wirklich mitbekommen, wer wann einsteigen darf. Bitte mit optischen Hilfsmitteln arbeiten!!!"

Negativ: "Verspätung - Ankunft um Mitternacht"

Positiv: "Guter Service und kompetente Crew"
Negativ: "Probleme beim Boarding mit meinem Online Ticket. Die Dame am Schalter war sehr gestresst und hat mir daraufhin einfach einen anderen Sitz zugeteilt. Sehr verwirrend!"

Negativ: "Der zugewiesene Platz in der vorletzten Reihe war sehr eng (geringer Abstand)"

Positiv: "M&S food on board"
Negativ: "Frühzeitig kontrollieren betreffend Handgepäck vor boarding"

Positiv: "Guze Sitze, nette Crew, gute Ansagen vom Co-Piloten"
Negativ: "Kaffee könnte kostenlos sein."

Negativ: "Flug wurde storniert und einfach einen ganzen Tag nach vorne verlegt. Keine 24h Hotline??? In den USA aus der Hotline geflogen, da zu viele Anrufer...Boarding bei BA immer zu früh"

Negativ: "When allotting seats to seniors, BA could have been more considerate and not placed them in middle seats"

Negativ: "The flight was delayed due to plane safety issues, but the crew fixed it and got us to London almost in time. I didn’t love that there were no vegan food options, and even if there had been, they ran out of fresh food by time we were served. Not great."

Positiv: "Entertainment"
Negativ: "Everything else"

Positiv: "ALles sehr unkompliziert und koordiniert."

Negativ: "Notausgang sehr eng, nur kostenpflichtige Getränke in"

Positiv: "Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!"
Negativ: "N/A"

Positiv: "Sehr hohe Handgepäckmenge. Ein Urlaub alleine damit ist durchaus realisierbar"

Negativ: "its bad, you don't get anything any more ... nothing to drink or a snak without payment. used to be quite good."

Positiv: "Crew professionalism"
Negativ: "Earphone, squashy seat, limited leg space in economy class"

Positiv: "Service and entertaiment"
Negativ: "Delayed 1.5 hours and a few people missed connections."

Negativ: "Meine Tochter (sie ist 16 Jahre alt) war die einzigste die auf standby gemacht worden ist. Obwohl sie minderjährig ist. Das ist eine Sauerei und das Personal haben NULL Empathie oder Sympathie gehabt."

Positiv: "Der Flug ist pünktlich gestartet was ein Wunder ist bei der Menge an starts auf Heathrow. der Abstand der Sitze war okay. Die erlaubte Handgepäckmitnahme war ausreichend"
Negativ: "Service gibt`s zu diesem Preis wohl nicht mehr. Danke RyanAir"

Negativ: "Our BA flight from Vienna to London was 30 minuets delayed and we almost missed our connection. BA crews and captain never apologized or explained the reason. They didn’t bother to check and announce the gate of major connection flights like some other airlines would do. They just said “Check the departure information board when you arrive.” We made to our AA flight only it happened to be in the same terminal."

Negativ: "Alles ok"

Positiv: "Sehr nett"
Negativ: "Gab kein Essen"

Negativ: "Eine Katastrophe nach der anderen. Wieder Angefangen mit einer Stunde, am Ende mit 3 Stunden Verspätung. An Anfang keine Begründung (wohl miese Organisation), dann als alle schon im Flieger waren, wieder mal technische Probleme. Wartung würde sicher helfen, Fazit: 4 Flüge alle verspätet, 1 kompletter Tag verloren, ca. 2000 USD Kosten durch Notbuchungen von Hotels und neuen Anschlußflügen."

Negativ: "Seats size for business class doesn’t meet level of business class"

Negativ: "Und wieder Verspätung!"

Positiv: "personal war höflich"
Negativ: "ich finde es unangemessen, dass das bordpersonal getränke/essen VERKAUFT, wenn das flieger komplett abgefertigt auf der piste steht, aber wg. problemen nicht starten kann. auf dem flug nach LON sass ich 2 stunden am boden - am rückweg über eine std und jedes mal versuchten die damen uns essen und getränke zu VERKAUFEN. service wäre gewesen die kunden zumindest in so einem fall mit kostenlosen getränken/sandwiches zu versorgen die bestuhlung ist für mich (190cm) deutlich zu eng"

Positiv: "Flug und anschlußflug waren pünktlich ,essen und personal waren gut"

Positiv: "einchecken extrem langsam, kein drop baggage Schalter - ich war vorher eingecheckt und musste trotzdem 30 min warten"
Negativ: "Was noch?"

Positiv: "Personal typisch englisch höflich und zuvorkommend"
Negativ: "Im Gegensatz zu anderen hochpreisigeren Fluglinien müssen Essen und Getränke an Board zusätzlich gekauft werden"

Positiv: "Pretty new aircraft"
Negativ: "Food is bad in coach"

Positiv: "Von Vier Reisenden konnten auf dem Rückflug nur 2 online eingecheckt werden. Das Problem hatten aber viele Mitreisende. Das Personal am Check In Schalter kümmerte sich darum(top!!), sodass die restlichen 2 Personen mitreisen konnten. Andere hatten weniger Glück."

Positiv: "Sehr aufmerksames Flugpersonal, gutes Essen, Anschlussflug zwar knapp bemessen aber es ging gerade noch!"

Positiv: "Nothing"
Negativ: "They were late, once we were ready to board the plane it has been changed to another gate due to Brittish delay, so we had to do nother security review. We faced a bad attitude in the countter that was very dissapointing."

Negativ: "Poor service and communication"

Positiv: "Short flight so no food"
Negativ: "All good"

Positiv: "Pünktlicher Abflug, freundliche Steward/essen und Piloten, und sogar schönes Wetter bei der Ankunft. Kaffee wäre nett gewesen, wenn er inkludiert wäre."

Negativ: "it is ridiculous that i should have to pay 75 euro for my first bag. additionally, BA doesn't even give you free refreshments anymore!!!! When every other airline does better than BA on these fronts, why would I ever fly with them again?"

Positiv: "Aufgrund der U-Bahn-Ausfälle kamen wir zu spät zum Flughafen und verpassten somit unseren Flug. Wir haben verzweifelt versucht, telefonisch mit der Airline Kontakt aufzunehmen, was jedoch aussichtslos war. Warteschleife ohne Ende... Man konnte uns an diesem Abend keinen Ersatzflug mehr anbieten, sodass wir auf eine deutsche Airline ausweichen mussten. Hier hat alles reibungslos funktioniert. Leider sind die Kosten für den Rückflug sowie das Gepäck futsch. Sehr schade für British Airways"

Negativ: "Das boden personal war nicht nur super unfreundlich, und könnte keine Auskunft zur Ankunft in London geben. Wenn ein Flieger 1 Stunde später los fliegt kann er nicht 2 stunden später in London ankommen...aber Logik wollten die nicht hoeren"

Negativ: "Das online Check- in war leider nicht möglich."

Positiv: "Ich habe den Flug in dem Airbus 380 genossen. Die Maschine flog sehr ruhig und der Service war sehr angenehm. Die Zeit verging wie im Flug."

Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"

Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."

Positiv: "Crew was great"
Negativ: "We were on the runway for one hour and Calgary was not notified so we could not make our connecting flight even though room on the plane. On the flight an hour later we were on the plane for three hours but the weather prevented takeoff. Now we are sleeping in the airport until 6 am. So I think communication needs to be improved"

Positiv: "The crew was amazing. The economic seat (I always prefer to select aisle seat) was OK for me."
Negativ: "I often prefer to take Air Canada flight for the departure to any international cities, because it hardly happened to have any cancelled AC flights during my Air flight dates in my past years trips."

Positiv: "Service"
Negativ: "All was as good as expected"

Positiv: "The set was super comfortable"
Negativ: "Everything was excellent"

Positiv: "Guter Service"
Negativ: "Pünktlichkeit"

Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."

Positiv: "Crew was great! Seats small and terrible !"

Positiv: "Staff very accommodating."
Negativ: "Same entertainment as last flight."

Negativ: "This leg was so late...I was waiting in Calgary almost 7 hours... they put me on a different flight so I would make my connector in Toronto to Windsor....I originally had a 2 hour window. The second plane was so late, by the time I landed in Toronto, I had 10 minutes. Needless to say, after starting out in Kamloops at 6 am, that was missed also. Last leg missed as well, and had to wait another 4 hours for the last flight out. Just an incredibly frustrating trip"

Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."

Negativ: "Signed up for txt notifications, but not informed of flight dep delays; told repeatedly of 'full flights at del gate but not the case, lots of empty seats; delayed again on arrival, waiting for 'assigned' berthing to open up, which was assigned to another plane; had to walk 'miles' to get to security once inside terminal - why doesn't AirCanada get decent treatment in assigned berthing at Pearson, especially after midnight when there must be hardly any flights arriving..."

Positiv: "N A"
Negativ: "price online when i booked the ticket was different. Air Canada charged me extra for seating as well which was showing free at the time of booking Some thing is not right. Extta charges of $16 does not sounds good specially when its not disclosed."

Positiv: "Knowing that there is not enough head-room for carry-on luggage, I joined to volunteer to check-in my carry-on luggage. Service agent at the counter is very helpful and great service attitude. I asked if they have plastic twistee so I can lock my carry-on luggage before check it in. Unlucky there is none. I hope Air Canada can consider providing this ( I got from Cathy pacific before at check-in luggage counter) since they may help re-assure traveler like me who don't prepare a lock for the hand carry suitcase."
Negativ: "1) Flight delay for 1 hour - that is not good 2) Choice of movie are really limited - many are old and very very old movies even though are blockbuster 3) I bought carrot and celery stick; which are wet and in plastic bag => so I cannot avoid making the table wet too! Thought it should be in a simple plastic container => even though I agree to minimal use of plastic for environmental reason. 4) The insufficient headroom for carry-on really slow the boarding time and cause delay in departure. Need better idea to help with this. may be for those who volunteer to check-in their carry on, they get a coupon for priority to board next time?"

Positiv: "Not much of anything"
Negativ: "Lack of in-flight entertainment, uncomfortable seating"

Positiv: "From Vancouver to Los Angeles, nice smiling crew on the ground and in the air. Nice spacious legroom, not squeezed in tight like other planes, woohoo :). Great free movie selection -- don't forget your earphones or you'll have to credit card one on the plane (the ones for iphone 7 don't work, so get normal plug-in earphones). Smooth flight."

Positiv: "Everything I will definately be back"

Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."

Negativ: "Food, no leg space."

Positiv: "The flight back to Newark was good. Boarding was smooth and crew kept walking around with water to keep everyone hydrated."
Negativ: "The plane was old and cramped and entertainment system had issues. Movie choices were not that great."

Positiv: "Direct to Toronto"
Negativ: "Too many to list"

Positiv: "The crew were helpful and professional."
Negativ: "The options for movies and music for the inflight entertainment were not that good. The AirCanada app for mobile devices was not as user-friendly as I expected it to be."

Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."

Negativ: "I was unable to board that flight since I did not have transit visa for Canada and no where it was mentioned anywhere on Kayak's website. Nor on confirmation email as well. I was not aware of the same despite having travelled to states couple of times in the past. I had to purchase ticket from another carrier at the last moment on the airport."

Positiv: "Does not alert passengers they need an ETA before checking in. Waste of time"

Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"

Negativ: "Missed connection because of their computer issues. The hotel they arranged for us was a 30minute drive from airport. We passed 50 hotel alternatives on the way. Nobody greeted us at the gate to explain our options. My luggage never arrived"

Positiv: "Staff communicated delays well, and they were polite once we got going. In flight entertainment offered was good, but heard some passengers having trouble with their screens not working."
Negativ: "Delays, delays, delays. Theme of my vacation. When we arrived in Dallas we had no idea what baggage claim we were supposed to be at. There was no announcement, flight information displays didn't say anything."

Positiv: "Food included, beverage and entertainment selection."

Positiv: "On flight the flight and service was great. They need to work on the onboard section a lot."
Negativ: "It was delayed for 2 hours not only they were late they didn't know the gate, I had to stop by the customer service they told me a wrong gate twice they didn't even announce. The most lower customer care I ever experience."

Negativ: "delay after delay after delay. And the boarding location is shameful."

Positiv: "Shirt fight, friendly attendants, provided entertainment."
Negativ: "Nothing in particular. Everything was adequate, though the carry on space was limited."

Positiv: "Space between seats in economy class"

Negativ: "Hair in my breakfast and they wouldn't give me another meal also by the time they reached me all the options but the overlooked egg was available they didn't explain just dumped the meal on my tray table and when I asked for the other option was told straight out no... I've flown on many airlines and that was by far the most foul meals I've ever had budget airlines do better won't fly ac anytime again.... My original flight was delayed 5 hours to connect so I was transferred to another flight and my bags didn't make it so I went 4 days without luggage also"

Positiv: "Boarding was extremely smooth. Staff were courteous, flight even left early."
Negativ: "We have flown hundreds of times (including Rouge) and NEVER had I had my check in weighed. Evidently it was 2 pounds too heavy and they made me check it, despite it fitting properly in the overhead. If you have these "rules" then Rouge you need to be consistent about implementing them. Rouge seats are NOT comfortable. Absolutely no leg room and paper thin seats. No electrical outlets and a terrible movie selection. I really wish they'd go back to "regular" Air Canada flights."

Negativ: "Every air Canada flight I had on this trip had horrible turbulence and rough landings. The turbulence may or may not be the pilot's fault, but the landings are probably the pilot's fault."

Positiv: "Nothing"
Negativ: "Never flying Air Canada again!!!!"

Positiv: "Smiley and kind crew. Smooth take off and landing in both ways. Clean and organized craft. Being on time. Could not be better. Thank you Air Canada"
Negativ: "I am disappointed that all air lines cut the meals"

Positiv: "Our flight attendant, Aaron, was wonderful"
Negativ: "Everything else was awful....I was taking an international flights, so arrived at the airport 3 hours early, as specified. There was no attendant at the desk until 1.45 hours prior to boarding. We almost missed the flight, and as a result, the connection to London. If possible, I will not fly air Canada again"

Negativ: "Poor"

Positiv: "Got us home safely. Confortable seats."
Negativ: "Left one piece of luggage behind. Had to wait for it to be sent on next flight."

Negativ: "Staff were unhelpful when I had to reschedule my flight due to delays from the airlines; it was a nightmare trying to get on another flight. The staff at the counter kept saying all flights are overbooked and that I had to go on next day flight to get home. Then I called customer service and was able to find plenty of seats for the same day. I hate the experience with this u helpful staff. Would never fly air canada again."

Negativ: "Delayed flight from Toronto to washington"

Positiv: "Nothing much, only the plane was clean"
Negativ: "Horrible food and service. Organization in boarding was poor."

Positiv: "I liked the service. I dont like flying much but the stewdardes made me feel comfortable so it was a good flight"

Positiv: "Price good; seat comfort OK."
Negativ: "Late to board, late to take off, late to land: no explanations other than "We're third in line.""

Negativ: "ROWS OF SEATS ARE SO TIGHT, TOO TIGHT"

Positiv: "The food was good"
Negativ: "I was put in overbooking, and was concerned about not being able to get on the flight. Everything worked out fine in the end, but still did not appreciate this. Given the risk of not being able to board, I will likely not use this airline in the future."

Positiv: "We would have needed to download an app on our personal digital device and view entertainment that way. No screens in the plane."

Positiv: "great seats and flight"
Negativ: "not that i can think of"

Negativ: "Seats are REALLY small"

Positiv: "Sehr positiv dass man der Person neben mir einen freien Platz anbot und wir dadurch mehr Platz hatten. Sitzplatz hatte ausreichend Platz und das Unterhaltungsprogramm war sehr gut."
Negativ: "Frühstück hätte besser sein können"

Positiv: "Poor"

Positiv: "The crew"

Negativ: "Bigger seats and warmer cabin"

Positiv: "I eventually got where I was going"
Negativ: "Everything? Every single flight was canceled or delayed with really weak excuses. Really shameful customer service too."

Negativ: "Pünktlich"

Positiv: "Very well-run flight. Crew was on top of everything. Very cheery."

Positiv: "nothing spectacular"
Negativ: "paying for wifi to access the "free" movies/TV shows....ridiculous. Miss the good old days when everything was included in the price of a ticket. now you have you pay for everything :("

Negativ: "Lots of united created problem create 2.5 hours delay"

Negativ: "Seats very uncomfortable Planes tatty Toilets very dirty"

Positiv: "The crew was polite"
Negativ: "Leaving on time, movie selection and an update on the delay before boarding the plane"

Positiv: "The crew was pretty good."
Negativ: "Wish they offered better snack options but I’m not complaining"

Negativ: "bei einem 45 min Flug kann man nicht viel anders machen"

Positiv: "eingentlich war gar nichts wirklich gut. sondern max mässig"
Negativ: "Es gibt 2x auf einem über 11 Stunden non-stop Flug was zum essen:Nach dem Start und einmal 1,5 Stunden vor der Landung. 9 Std. nichts. Wenn dann eine Stewardess helfen will mit einem kleinen Snack aber von einem Kollegin gebremst wird, dann finde ich das unverschämt!! "Wir machen keine Ausnahmen!""

Positiv: "Great crew"
Negativ: "More legroom"

Positiv: "Personal freundlich und in dem Fall war der Punkt 20 Minuten überpünktlich"
Negativ: "Wie üblich auf diesen kurzen Flügen keine Bordunterhaltung. Relativ wenig Sitzabstand wie sonst aber auch üblich (bei knappe 1,90m) wenn kein spezieller Sitz mehr frei ist."

Positiv: "I was able to sleep most of the flight."
Negativ: "My neck hurt a lot."

Negativ: "I missed having the navigation map when traveling such a long distance."

Positiv: "Nice service, let us use the bathroom in business class, gave me a free glass of wine."
Negativ: "Late departure by 1.5 hours sucks!"

Negativ: "Poor communication about delays, delayed for over an hour with no where to find once on the plane, nobody offered any of the passengers anything to drink. Overall my worst flying experience with United ever."

Positiv: "Flight left on time and arrived almost 30 minutes early."
Negativ: "The general shrinking size of airplane seats is ridiculous. And one of the restrooms was not locking properly."

Positiv: "Leider verspätet"

Negativ: "Entertainment während des Fluges nur gegen Aufpreis mittels Kreditkartenzahlung möglich"

Negativ: "- knapp unter 6 Std Flugzeit und nur ein Mini-sackerl bretzen zum Essen - für jedes Gepäckstück wird kassiert"

Positiv: "Quick early flight. Good entertainment system. Quick luggage pickup. Announcements in English and French. We could reserve seats for free"
Negativ: "Boarding was a little chaotic."

Positiv: "Flug hat Minimumkriterien erfuellt. Puenklichkeit und Sicherheit. Getraenke wurden offeriert."
Negativ: "Ich bin klein und fand es beengend. Das überraschendste war aber das komplett fehlende Unterhaltungsprogramm. Nicht mal ein gemeinschaftlicher Monitor. Dies bei einem 4h Flug. Info über vorhandene Service( entertainment und food ) im Flug wäre wünschenswert."

Positiv: "Everything was good, except the seats are too tight."
Negativ: "Seat space"

Positiv: "United terminal in San Fransisco is pretty nice."
Negativ: "The service by flight attendants is horrible. They are not even pleasant to talk to. They are not helpful. My audio jack was not working and the flight attendant just replied. Nothing I can do. She didn't offer any solutions. The airplanes are like buses with amenities, no leg room even in the economy plus. Just a horrible experience, overall. I have flown multiple airlines but the United is by far the worst airline in terms of service, customer support and airplane quality."

Positiv: "The food was good."
Negativ: "The seats were very tight, with a large person in the middle of our 3 seat array (2 of us on each side)."

Positiv: "I enjoyed that the flight left on time. I also appreciated the main flight attendant. She was very accommodating and friendly."

Negativ: "Not enough choices for dinner. It was salmon yuck"

Negativ: "."

Positiv: "Business Class entsprach voll den Erwartungen, nur das erste Mal war der Flug rückwärts"

Positiv: "Prinzipiell ok aber nicht First Class Standard, wie gebucht"

Negativ: "Late"

Negativ: "Seats very close"

Positiv: "Flights on time"
Negativ: "Luggage arrived 2 hours late on separate flight"

Positiv: "Siehe Bewertung in den Kategorien. Essen ok, Boarding entspannt und ein guter Flug für den Preis (sehr günstig)"
Negativ: "Nicht sehr viel Platz, zu wenige Getränke über den Flugzeitraum, Personal nur mäßig freundlich, kein Boardentertainment am Platz nur über zentrale Lautsprecher aller 4-5 Reihen (Flug durchgeführt von United)"

Positiv: "Guter Komfort und gute Beinfreiheit zu den Vordersitzen so dass man auch nach einem Langstreckenflug von München nach San Francisco entspannt ankommt."

Negativ: "The sit isn't recliner"

Negativ: "... und alles kostet extra: Bordunterhaltung, Essen, Bier."

Positiv: "Wir waren sehr knapp dran. Wir erreichten den Flieger nur, weil uns Airline Angestellte geholfen haben und wir durch den Flughafen gespurtet sind."

Negativ: "2 hours delay"

Negativ: "Food cheap as always and tv had to pay to use."

Negativ: "Not enough leg room"

Positiv: "Personal war sehr nett, das Boarding ging zügig vonstatten, Sitze gemütlich(für Kurzstreckenflug)"
Negativ: "Flug hatte 1 h Verspätung, keine Auswahl beim angebotenen Snack"

Positiv: "Boarding sehr zügig, Carry-on wurde unkompliziert in Frachtraum verbracht da sehr kleines Flugzeug"
Negativ: "Sitze eher sparsam bemessen, keine Auswahl bei Snack"

Positiv: "The seats were somewhat comfortable."
Negativ: "Almost nothing was included with the ticket purchase."