+ Es war ein angenehmer Flug trotz Verspätung. - Die Toiletten waren gehen Ende des Fluges absolut ekelerregend aufgrund von Unfähigkeit mancher Fluggäste anständig auf die Toilette zu gehen.
Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"
Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."
Positiv: "My luggage arrived 3 days after and stuff was stolen...."
Negativ: "Maybe not steal passengers stuff?"
Positiv: "The crew was amazing. The economic seat (I always prefer to select aisle seat) was OK for me."
Negativ: "I often prefer to take Air Canada flight for the departure to any international cities, because it hardly happened to have any cancelled AC flights during my Air flight dates in my past years trips."
Positiv: "Nothing. Crew unfriendly. In AC You should pay for everything, including the seat or you are in risk to no board because the oversell"
Negativ: "Everything in all the process. The airplane is the worst"
Positiv: "The set was super comfortable"
Negativ: "Everything was excellent"
Negativ: "Boarding not organize properly Letting passengers go from front to back not good"
Positiv: "Guter Service"
Positiv: "On time."
Negativ: "Entertainment has old movies. I don’t pay less to fly rouge, and sometimes I may not have a choice. At least they should have the same movie content as the planes that provide movies outside of the rouge app."
Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."
Negativ: "2h delay because of technical issues"
Positiv: "nice crew, very attentive"
Negativ: "no movies, charge for food"
Positiv: "Beautiful new 787"
Negativ: "Entertainment options could be more plentiful."
Positiv: "Able to Get later flight since original flight cancelled."
Negativ: "flight delayed 2 hrs because of weather. Staff did not want to reschedule my next connector, just the Toronto flight"
Positiv: "the staff very helpful , respectful, didn't feel rush they had their attention on helping me .Very grateful Thank you all"
Positiv: "Comfortable aircraft with enough room for an average person. I like the Embraer 190."
Negativ: "Unspecified maintenance issue seemed to manufactured to allow the gate crew to get off the hook for shortfalls."
Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."
Positiv: "Disable passenger here. They were very helpful and accommodating"
Positiv: "Air Canada Rouge is last airline choice I would make"
Negativ: "direct flight"
Negativ: "When I had to change my wife's ticket due to an emergency, we were charged over $415.00. That is unfair."
Negativ: "few movies"
Negativ: "Wirnessed a nasty discussion between crew member and passanger."
Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."
Positiv: "Efficient crew as with the first flight I had, consistent service."
Negativ: "I don’t know if it’s the Vancouver-Mexico route or if it’s the seats but there’s just something difficult about it. First time I flew into Vancouver I was exhausted which makes sense as I had to fall out of bed at 3am, but this time I was awake and well rested and it still felt draining (which generally doesn’t happen to me with flights). Maybe it’s the leg space and the seats? Not sure. Could also be the odd time zone crossing."
Positiv: "I flew through Vancouver from Boston on my way to Brisbane, Australia and back. I was nervous at first because of the 2 hour connection windows. This might be a testament to Vancouver Airport more than Air Canada, but the flight home after an initial 14 hour flight was pain free. Boarding was fast (the flight wasn't full) and we ended up pulling away from the terminal early. I slept most of the flight so I can't really comment on food. The entertainment was the same as when i left for Australia, which was ok. It had a decent variety to select from."
Negativ: "Every flight was late. If we didn't have long layovers between flights we would have had problems"
Negativ: "they should give a warning about downloading an entertainment app before an almost 5 hour flight. made no sense that our 1 and half hour flight had built in entertainment and the longer flight required an app"
Positiv: "Crew was very nice"
Negativ: "a long 5 hr flight, they just give you a drink!!!!(they cant afford even a little bite?) Even at the time of the drink they bypass my line and we had to ask and she said sorry!! We did,nt get the usual boarding notification by e-mail 24hrs before??"
Positiv: "So glad we had Your Name as a movie selection and Eagle Huntress and all those weird short films that kept me going for a long time. I also appreciated the sake."
Negativ: "Mainly that we took an extra hour by going around a volcano but I don't see how that could have been avoided."
Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."
Negativ: "my bags did not make it to my connecting flight. very inconvenient!!"
Positiv: "Staff were courteous. No problem there."
Negativ: "The plane was old and there was little leg room. Should retire it."
Negativ: "In seat entertainment screen didnt work. Had to wait for nearly two hours to de-ice the plane even though they were expecting freezing rain, they didnt seem prepared."
Positiv: "The movie selection was fantastic, the check-in and security was quick, the accommodation for my kosher meal was much appreciated."
Negativ: "The plane was cramped with very little legroom."
Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"
Negativ: "lack of seat/leg room...."
Positiv: "The meal (pasta) was good. The seat was roomy enough. The crew offered water and other beverages frequently. The"
Negativ: "The snack (cold sandwich with nothing else) was disappointing. VERY limited entertainment options: rent an iPad and hope it has a movie you want to see, or nothing. Not good for a long flight Also had to restock the lavatory myself"
Positiv: "The staff were friendly even though the flight was completely full"
Positiv: "Smooth flight"
Negativ: "Some of the crew is not friendly."
Positiv: "No in seat entertainment console. You had to use your own device or rent one. No recent movies, just older ones."
Positiv: "The crew was always very attentive and with a smile. Food was hot and the drinks kept coming."
Positiv: "Seats were comfortable."
Negativ: "No personal TVs. Could download the app however staff notified you of this after already on board and free wifi was not available. I could have downloaded it while waiting at the gate of they announced it. Also, my overhead light didn't work. I couldn't watch anything or read. Very long flight without being able to do these."
Negativ: "On the air canada website it said food included on international flights but when I got on the plane they said Panama - Toronto was not covered as International. ...really?"
Positiv: "We arrived to our destination safely"
Negativ: "Overbooked flight Switched gates at the last minute before boarding--very confusing. Filthy bathrooms on plane Typical bad airline food; couldn't even break apart dinner roll it was so rubbery. No individual movie screens, had to use your own mobile device and earphones or pay $10 to use an ipad provided by the plane to access in-flight network. Overall very disappointing service. Expected much more from Air Canada."
Positiv: "Food is good"
Negativ: "Late again, in the last 4 flights over the last 5-6 weeks I was on time once. Two of the last 3 flights you lost my luggage and both times I was told I would have it late in the day or early evening. 3 weeks ago I received it 36 hours later and yesterday I got it the next morning. 3 weeks ago the overhead lights did not work in almost the entire plan. Yesterday, my movie kept cutting out and the guy next to me and a few others too. I got so frustrated that I shut it off."
Negativ: "The two meals served on board were cheap. Very small portions and cheap containers were used."
Positiv: "The flight was on time and that is something really important to me. There was really no complaints about this flight"
Negativ: "My headsets weren't working but it was a really minor problem."