Finde günstige Flüge von Wien nach Massachusetts

Positiv: "Pretty straight forward. Clean. Efficient."

Positiv: "Good organization, good hygiene, polite crew."

Positiv: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."

Positiv: "Nothing"
Negativ: "Proper communication"

Positiv: "Service was great."
Negativ: "It was a shortest duration flight of the three so I couldn’t point out here what was lacking. Thank you!"

Positiv: "Nice plane, good service and pilots, great landing - no issues at all."

Negativ: "It was ridiculously cold for 2 1/2 hours. When my seat mate asked for a blanket, the stewardess said she only had one more - then walked off. For drinks, they skipped several people. I had to catch her eye to ask for one and then ask her to get my kids a drink in front of me."

Positiv: "Delta One product is among the best in domestic US."
Negativ: "Let passengers know that Delta One has a special check in area."

Positiv: "The crew was ok. The seats was good :)"

Positiv: "The crew was good. Now fast but good."
Negativ: "The food was pretty basic."

Negativ: "Wifi didn't work"

Positiv: "Food, timeliness, comfort"
Negativ: "Not sure"

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Positiv: "Delta, as always, comes through! Although my original flight was delayed, Delta provided the option to rebook on another DL flight at no additional cost. They made it super easy! As always, the crew was friendly, helpful and professional! Thanks!"

Negativ: "WiFi didn't work"

Positiv: "Good seating, great food, good service."

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Negativ: "90 minutes on the taxiway is not what you want"

Positiv: "small and uncomfortable"
Negativ: "respectful size seat"

Negativ: "Not getting turned around after flying in the air for an hour, having to get on another plane, and then landing at 4am."

Positiv: "Convenience. Smooth ride. On time. Great staff."
Negativ: "N/A"

Positiv: "Nicer plane"
Negativ: "One stewardess almonds mowed me down with cart"

Negativ: "Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center."

Positiv: "Not comfortable and not helpful"
Negativ: "Some rude staffs , not helpful"

Positiv: "On time and helpful staff."
Negativ: "Very cramped seating."

Positiv: "Everything was really great"
Negativ: "I can’t no say anything bad"

Negativ: "Really rough landing"

Negativ: "Late boarding and take off with no explanation."

Negativ: "I was flying from CDG to LGD and my bag was lost, yet the baggage claim system showed it arrived...... Thankful I packed some essentials in my carry on. The bigger issue will be dealing with my medical insurance company to get medications replaced that were in the checked bag."

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "I am always impressed by the Delta staff. Top notch."
Negativ: "The entertainment screens have an (older) head phone jack that many people do not have. The headphones available for purchase by the airline are of very poor quality. I also am surprised that airlines (not just Delta) continue to provide such low quality food options on flights. I think consumers would pay more for better options."

Positiv: "Me atendieron muy bien , tuve un excelente viaje"
Negativ: "Nada"

Positiv: "Even though we were in the very back row, we did not experience a foul smell from the restrooms. This was a very nice relief. It is bad enough that the seats don't recline and there is no window in the very back row but prior experience with the added nausea of foul restroom order has been a serious insult to injury. In this case there was really minimal odor. Also since we are traveling as a family we are very happy that we were seated together. We have experienced the past that sometimes our seats will be fragmented and that creates major challenges when you are traveling with young children. However on this particular flight the ride was rough during both takeoff and landing, a lot of side to side shimmy. Also the cabin pressure varied quite a bit during landing causing all the kids to complain about some discomfort in their ears."

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Positiv: "Loading process, seats and drinks were great"
Negativ: "No TV on back of the seat but thankfully the ladies next to me were very entertained"

Positiv: "The TV selections"

Negativ: "Change d for WiFi. Cheap"

Positiv: "I liked the WiFi and Movies. The flight crew was wonderful making a stressful retreat from Hurricane Irma a little better"

Positiv: "Clean and good size sears"
Negativ: "Slow boarding, crew tires and it showed, pretzels no nuts,"

Positiv: "Efficient hop to Boston"

Positiv: "Modern plane from ATL to BOS. On board games were a fun distraction."

Positiv: "Free entertainment and free food was unexpected and very welcomed, especially given the trend of charging for more and more features."

Positiv: "Overall good flight."

Positiv: "Nothing to complain about."

Positiv: "The plane condition."
Negativ: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Positiv: "Salimos a tiempo . El business es muy confortable"
Negativ: "La comida horrible . No se limpian los baños"

Negativ: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Positiv: "Yes"
Negativ: "Nothing. Flight was amazing"

Positiv: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Negativ: "Nothing"

Positiv: "Customer care was super supportive"
Negativ: "Inflight sandwiches"

Negativ: "Flight got cancelled"

Negativ: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Negativ: "I congratulate the KLM crew!"

Negativ: "The KLM crew are always great serving and treating you. Well above many other airlines."

Positiv: "Crew was great and helpful despite oversight in my special meal."
Negativ: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Negativ: "Fix the damn KIOSKS at Vienna!"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Positiv: "Great plane and staff"
Negativ: "Delayed"

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Positiv: "the drinks"
Negativ: "seat reservation. having to pay for luggage...."

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "Being fed was amazing and watching free TV was great!"
Negativ: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Negativ: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Positiv: "quick/efficient boarding - good staff - good food - easy flight !"
Negativ: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Positiv: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Positiv: "super"
Negativ: "alles gut"

Positiv: "I love the food"

Positiv: "Alles ok"

Positiv: "Seating is tight. The crew was great !"
Negativ: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "The crew!!"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Negativ: "Boarding could be better"

Negativ: "Nothing special"

Negativ: "Very slow service at checkin, was not even available when I arrived at the airport"

Positiv: "Efficient crew"
Negativ: "Long, slow line at check in. Not many new movies or tv shows"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "Interior of the plane was clean. Smooth landing."
Negativ: "Pilot did not avoid turbulence"

Positiv: "Arrived early!"
Negativ: "Boarding seemed disorganized."

Positiv: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Positiv: "Food was excellent, frequent and filling"
Negativ: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Positiv: "Friendly staff, good service and on time departure/arrival."

Positiv: "Short flight with good communication."
Negativ: "Nil to complain."

Negativ: "Not much help at the airport my luggage was lost"

Positiv: "The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable."
Negativ: "Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it."

Negativ: "A better breakfast..."

Negativ: "Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great."

Positiv: "Freundlicher, korrekter Service. Gute Information zum Stand der Reparatur und zu den Anschlussflügen in Helsinki. Effizientes Boarding. Beim Aussteigen, wurde uns noch mitgeteilt, dass unser Anschlussflug doch wartet."
Negativ: "Defekt am Fahrwerk musste untersucht und anschliessend repariert werden. Dies führte zu etwas mehr als einer Stunde Abgangsverspätung. Anschlussflug in Helsinki wurde zuerst als verpasst angezeigt."

Positiv: "Pünktlich, Freundlich, organisiert."
Negativ: "Kopfhörerbuchse leider defekt"

Positiv: "I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now."
Negativ: "Service, staff and food."

Positiv: "The fact that we were offered an additional round of water and the friendliness of the crew."

Positiv: "Pünktlich, kurzer Transit in HEL"

Positiv: "Pünktlich, kurzer Transit in HEL"

Positiv: "blueberry juice, service and friendliness"
Negativ: "no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back"

Positiv: "am Gate von Eco comfort auf Business upgegradet worden, was kann man da noch bekritteln ..."
Negativ: "Stewardess hat wohl das Gate-Upgrade mitbekommen, auf Hauptgang "vergessen", zwei Gin Tonics geordert, der zweitere bestand nur mehr aus Gin - im Unterschied zur äußerst charmanten, bemühten und zuvorkommenden Stewardess bei meinem Reisepartner im Nebengang"

Positiv: "schnelles Boarding, pünktlicher Start, Blueberry-Juice top"
Negativ: "gibt es auf so ner Kurzstrecke nichts zu meckern, sogar Duty-Free Verkauf - ist man auf der Kurzstrecke gar nicht mehr gewohnt"

Positiv: "Well oiled service machine."
Negativ: "None."

Positiv: "clean planes, timely service, nice flight attendants"
Negativ: "no power outlets narrow selection of juices/water on the plane"

Negativ: "So eingepfercht hab ich noch nie gesessen. Grauenhaft."

Positiv: "Sehr angenehme und bemühte Crew - wirklich super!"
Negativ: "1 Deutscher Film im Angebot"

Negativ: "I hurt my knee. The legroom is too small."

Positiv: "Freundliche FB, aber unerfahren"
Negativ: "2,5 Stunden Verspätung. Crew lässt anytime die Eco Pate in die Business. Nach unseren Jacken durften wir bei Landung suchen. Es gab kein Feuchttuch beim Start. Catering war ungenießbar. Es gab zum Salat Nicoles (ohne Thunfisch und Ei) noch nicht einmal Brot. Meine eigentliche Auswahl war bereits ausverkauft. Nur ein Film auf Deutsch!"

Positiv: "Enge, unbequeme Sitze"

Positiv: "Full Flat Sitze, viel Platz bei Einzelsitzen, freundliches und aufmerksames Personal."

Negativ: "Late takeoff caused me to miss connecting flight from helsinki to Tallinn"

Positiv: "problemloser, schneller check in und schnelles boarding. Ruhiger Flug - überpünktlich..."

Positiv: "Flug hatte 30 min Verspätung aber das kann passieren . Pilot hat sehr niedliches deutsch gesprochen und sich sehr nett entschuldigt . Habe daher Zug verpasst nach hamburg und damit Abend Termin . Hatte am service Gate gefragt , ob ich direkt auf den Flug nach hamburg tauschen kann - es gab freie Plätze und ich hätte einen für 622 Euro kaufen können. Warum muss das anders sein als beim Zug ? Fliegen ist wie Zug fahren . Ich habe auch mein Ticket (79 Euro ) mit der dB für eine Bearbeitungsgebühr von 19 Euro tauschen können .. und die was nicht schuld und hat einen schlechten Ruf ;) gerne flexibler werden wenn Flexibilität von Passagieren erwartet wird . Danke , dass sie das ausrichten .. viele Grüße"

Negativ: "Wenig essen wenig platz wenig alkohol an board ...."

Positiv: "Fantastic service staff food and beverages"
Negativ: "Just slightly hard when laying down on the seat to sleep"

Positiv: "Despite leaving 5 hours late we arrived only 3.5 hours late so cheers to the pilot."
Negativ: "Flight from dublin was delayed about an hour. Flight from Helsinki to Chicago was delayed almost 5 hours and all they gave us were 8 euro in vouchers which isn't even enough to eat at the airport. Communication on delays was poor and staff was not helpful."

Negativ: "Experience was totally let down by the airport; nothing to blame the aircraft staff though. Avoid Helsinki airport like the plague for stopovers: bad signage, woeful information how to get to the city efficiently in English. HORRIBLE experience when trying to get lost property: you got to PAY for your initial email or pay top dollar just for a stupid and aggravating phone call!!! The number of exclamation marks is not exaggerated here. You can't even ask if they even have the item in their possession. Rarely had such a bad experience at an airport, and I travel a lot for work. This alone makes me think thrice about EVER getting Finnair again. Same company that manages the airport, so I'm giving this flight a bad review."

Positiv: "Excelente timing and organized to take us to the plane"
Negativ: "No crew speak very good English it was really difficult to understand them"

Positiv: "direct flight from Helsinki to Miami was good"
Negativ: "Only few movies, announcements were very quiet, the pilot barely spoke English, flight was 2.5 hours late."

Negativ: "Not offered a beverage ."

Positiv: "Friendly and competent crew, on-time performance, clean and pleasantly appointed cabin, non-stop service always beats transfers!"
Negativ: "Cramped seating (A330) for such a long (8.5 hrs) flight. U.S. catered food was mediocre at best."

Positiv: "Seats were larger than expected - more comfortablethan most airlines."
Negativ: "Flight entertainmenot working well Frankfurt airport had no free wifi."

Negativ: "Not enough leg room."

Negativ: "Touch screen TV harder to switch channels/choices. You either touch hard or harder on screen (mostly few times)."

Positiv: "Pleasant staff and crew."
Negativ: "Tv screens are old and function very poorly."

Positiv: "I had an empty seat beside me on both legs of my flight. This always makes flying more enjoyable. They fed us two meals both directions. There were pillows and blankets for everyone on your seat when you arrived."

Positiv: "comfortable seats, efficient service both getting on and off the plane,very current movies. Overall a very good experience"

Positiv: "We ended up being on a BA flight which was fine. Ok service, check in from London much better than USA. In flight entertainment good."
Negativ: "Nonchalant crew on the way back, I asked if they had any snacks half way into the flight as I didn't eat dinner, I went to the galley and the head of customer service heard my request, looked at me and just carried on reading his paper leaving a flight attendant to offer me a small bag of pretzels , which she had to search for. Very poor"

Positiv: "Very pleasant crew!"

Positiv: "The crew was very nice and gave us a $10 meal vou"
Negativ: "The long delay wasn't great."

Positiv: "Crew fantastic. Food, wine, comfort of aircraft, on time, EVERYTHING!"
Negativ: "Nothing"

Negativ: "nobody from justfly and kayak even tried to argued that I didn't missed the flight and I was one of hundreds that was in line way before flight time"

Positiv: "The fact that I got home in one piece I really like."
Negativ: "Planes are old, small tv screens in aisles, older seats and headrests. I had requested Gluten Free meals and on the way to Amsterdam they did okay (besides the snacks). On the way back they didn't even offer me the second meal GF, I had to ask another flight attendant who went looking for it and found one.. so it was there, they just hadn't bothered to look for it. I also never understand why you wouldn't start boarding with the last rows? Is that just me? The aisles are always so crowded when the last rows walk in and there's always a line."

Positiv: "It was cancelled"
Negativ: "It was cancelled"

Positiv: "Direct from San Diego to Heathrow."
Negativ: "The seats are very small--and I am a small woman--so the flight felt cramped. The food was just ordinary airline food--little taste. Coffee served essentially black--no offer of milk or cream. Take it or leave it-- Crew helpful if you could flag someone down. Most irritating: could not check in online for some unexplained reason and required to arrive two hours early. BA does no subscribe to TSA so spent time in a line unnecessarily. AND, then the crew arrived over an hour late so the flight left at least an hour late. The crew explained that their downtown bus did not arrive and they could not arrange one. Given the close proximity to the airport, this should have been a 10 minute cab ride."

Positiv: "The flight attendants actually seemed to enjoy their jobs, they all were very nice and smiled not like other airlines where the attendants are very stiff and anything you ask for seemed to annoy them. Drinks sizes more generous than most airlines."
Negativ: "a long flight from lax to lhr needs more snacks and refreshments"

Positiv: "Wonderful service and care from crew."

Positiv: "I thought the BA/American/Finnair flight was excellent. The food was delicious both ways, much superior to United, American or Continental which I often fly. Excellent food, legroom, inflight entertainment (going out my row of seats - well, nobody could get any entertainment access) all was very good. Loved the newspaper choice when leaving Gatwick. I would definitely recommend again."

Positiv: "geting off"
Negativ: "To cramped so I will go back to Delta"

Positiv: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Negativ: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

Positiv: "Poor"
Negativ: "Poor"

Positiv: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Negativ: "The seat could have been much better as far as reclining and space. Overall I loved the flight."

Positiv: "Punctual"
Negativ: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Positiv: "Great and friendly crew"
Negativ: "In-flight system had some problems and seats seemed a bit uncomfortable"

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Positiv: "Freundlichkeit des Personals"

Positiv: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Negativ: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."

Positiv: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Positiv: "More space in business class (777-300) than many other airlines."
Negativ: "Entertainment very limited. No adjustable air vents in this aircraft"

Positiv: "Not much, seats are super uncomfortable"
Negativ: "Better code sharing with KLM"

Negativ: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."

Negativ: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Positiv: "Crew was ok and servicial"
Negativ: "Food and reception at door of boarding"

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Positiv: "Crew was very friendly and seat in KQ is super comfortable in Business."

Negativ: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Positiv: "Not being charged for my first bag of luggage"
Negativ: "Nothing"

Negativ: "Sehr laut! Eng gestuhlt"

Negativ: "Excelente aerolínea"

Positiv: "great food, entertainment and seat comfort"
Negativ: "nothing"

Positiv: "The crew was friendly!"
Negativ: "Once again no vegetarian options."

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Negativ: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."

Positiv: "Fantastic Crew!"
Negativ: "Seats are comfortable but tight."

Negativ: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Positiv: "Crew was very nice. Food was good and tasty."
Negativ: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."

Positiv: "Food was ok."
Negativ: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Positiv: "Crew was friendly and attentive but hard to understand"
Negativ: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Negativ: "Verspätung"

Negativ: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"

Positiv: "No extra charge for simple refreshments."

Positiv: "Quick and efficient not lying more to say or critique."
Negativ: "Coffee and a bread roll as a snack??"

Positiv: "Flight crew, pilot,food and entertainment options were great"
Negativ: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Positiv: "Nothing"
Negativ: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Positiv: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Negativ: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Negativ: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."

Positiv: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Negativ: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"

Positiv: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Negativ: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."

Positiv: "freundliche crew"

Positiv: "Promptness"
Negativ: "Food offering"

Negativ: "It would be nice if at least snacks and a cup of water were provided."

Positiv: "Crew and ground staff were amazing."
Negativ: "Seats. Always the seats, they need to be more comfortable and accommodating for long journeys. This is true for every airline."

Positiv: "The crew were really welcoming, which is not always common on BA."
Negativ: "The entertainment system is tired, and the selection could be a lot better."

Positiv: "Crew was very attentive"
Negativ: "We got the extended leg room seat we asked for, but next time I will be a bit more particular about its position. The problem was we were right behind the Business/Economy partition, which a) limited our stowage and b) it was a passageway for passengers getting from on aisle to the other."

Positiv: "Freundliches Personal"

Positiv: "Das wir endlich losfliegen konnten."
Negativ: "Verspätung die nicht mal gemeldet wurde, sondrn ich es nur per zufall gesehn habe!"

Positiv: "Nette Besatzung. Professionelle Abwicklung"
Negativ: "Verpflegung ist nicht im Preis enthalten. Das ist erbärmlich."

Positiv: "M&S food on board"
Negativ: "Frühzeitig kontrollieren betreffend Handgepäck vor boarding"

Negativ: "Keine Getränke. Wenigstens Wasser kostenfrei wäre wünschenswert Sitzabstände sehr eng bei der neuen Kabine. Boarding war Recht chaotisch trotz Gruppen Einteilung."

Negativ: "Sauberkeit der Maschine. Essen war eine breiige Maße"

Positiv: "Das war eigentlich ein American Airlines Flug, kein BA"
Negativ: "Das war eigentlich ein American Airlines Flug, kein BA"

Positiv: "Das war eigentlich ein American Airlines Flug, kein BA"
Negativ: "Das war eigentlich ein American Airlines Flug, kein BA"

Positiv: "Bier war gut"
Negativ: "Zu teuer! Warum muss ich für ein Bier oder Snack zahlen?"

Positiv: "Die neuen Kunstledersitze sind viel hygienischer als die ekelhaften altmodischen Textilsitze. Fand ich echt toll. Der Flug selbst war sehr angenehm und die Passagiere wurden auch gut informiert ueber alles."
Negativ: "Das Boarding und Disembarking hat schier ewig gedauert, weil der Flieger nur 1 Tuer hatte, die Gaenge viel zu schmal und die Gepaeckfaecher viel zu klein sind. Kann ja verstehen, warum das so sein muss. Vielleicht sollte man beim Boarding einfach regeln, dass die Leute in den hinteren Reihen zuerst einsteigen und zuletzt aussteigen, damit es nicht so ein fuerchterliches Gewuehle gibt. Und es sollte moeglich sein, Gepaeck kostenfrei einzuchecken."

Positiv: "War alles in Ordnung"

Negativ: "its bad, you don't get anything any more ... nothing to drink or a snak without payment. used to be quite good."

Positiv: "Cancel month ago, NO money back !!! No good company"
Negativ: "Cancel month ago, NO money back ! No good company."

Negativ: "Verspäteter Flug wurde nicht kommuniziert"

Positiv: "Ran into some turbulence and the pilot did a great job calming down the passengers and explain the weather situation."
Negativ: "food option were limited, only one meal choice left"

Positiv: "Gefallen hat mir das Bording.War ruhig und übersichtlich auch mit der Sitzplatz Zuweisung."

Positiv: "Das Flugpersonal ist sehr nett und gut ausgebildet."
Negativ: "Preise für Getränke und Essen an Bord sehr teuer"

Positiv: "Nothing specific"
Negativ: "Long boarding time. Unfriendly flight attendants in business class."

Positiv: "Gesamter Ablauf ohne Probleme. Sehr reibungslose und eingespielte Abläufe am Frankfurter Airport."
Negativ: "Pilot sehr wortkarg, Landung etwas holprig."

Positiv: "Der Flug ist pünktlich gestartet was ein Wunder ist bei der Menge an starts auf Heathrow. der Abstand der Sitze war okay. Die erlaubte Handgepäckmitnahme war ausreichend"
Negativ: "Service gibt`s zu diesem Preis wohl nicht mehr. Danke RyanAir"

Positiv: "Flug hatte Verspätung."
Negativ: "Leider nicht mal ein Wasser kostenlos"

Positiv: "Sehr freundliches Personal. Dass der Flug deutlich verspätet war, war dem Umstand geschuldet, dass aufgrund fehlender Passagiere drei Koffer wieder ausgeladen werden mussten.gute sitze mit deutlich mehr Abstand als bei den Billigfliegern."

Negativ: "2,5 Stunden Verspätung mit nur sehr mangelhafter Information. Immer nur tröpfchenweise Informieren und so spät als nur möglich. Anstatt die 2 Stunden in der Lounge zu warten durfte ich sie stehend in der nicht klimatisierten Wartehalle verbringen. Anschluß verpasst, das ergebnis war eine um einen ganzen Tag verspätete Ankunft am Ziel. Das ist schon das 2. Mal mit BA, ich hätte beim ersten mal schon daraus lernen sollen und diesen Billigflieger nicht mehr nutzen sollen.,"

Positiv: "I slept. Pillow, blanket, clean disposable headrest cover Food was decent Way above average crew."
Negativ: "Long boarding process. Broken headphone jack."

Negativ: "Late arrival from Helsinki caused issues. Transit from Terminal 3 to Terminal 5 was problematic. Boarding from a bus is never a positive."

Negativ: "leichte verspätung durch wetter"

Positiv: "Personal war freundlich und der Pilot hat einen super Job gemacht!"
Negativ: "Wir hatten 1h Verspätung wegen eines Reifenwechsels, da konnte aber die Airline nichts dafür. Gut, dass der Pilot den Mangel entdeckt hat."

Positiv: "Das meiste Personal war sehr freundlich."
Negativ: "Das Essen war okay, nicht besser oder schlechter wie auf anderen Flügen. Es wurde ausreichend zum Trinken verteilt. Die Sitze waren fast a bissi zu eng."

Positiv: "Das Board Personal hat nicht viel mit mir gesprochen. Allerdings war der pilot gut Start und landung hab ich fast nicht gemerkt und er hat den verspäteten Start gut gemacht und ist pünktlich angekommen."
Negativ: "Essen? Hätte man zahlen müssen. Früher hätte man zumindest ein Wasser und a Mini pack Nüsse bekommen"

Negativ: "Not enough legroom. Seats with more room are priced 100€ more, as if we should be paying for being a bit taller. Again, too cold. One or two degrees up would have been comfortable. The entertainment system is a bit clumsy and has odd choices. SAS planes are better in that department for example."

Positiv: "Food was better than I thought it was going to be (not that I have enormous expectations for airline food, but it was quite good)."
Negativ: "Economy class is cramped, and it was a packed flight. Obviously, this is not a BA-only issue. It may have been me in my dehydrated state, but the cabin was also quite a bit warm."

Positiv: "Pretty new aircraft"
Negativ: "Food is bad in coach"

Positiv: "The crew was phenomenal overall service good no complaints in that regard"
Negativ: "My son is 6 foot 4 and it really would have been nice to have more options for more leg room that didn't cost $266 per person we were really scrunched in there and it was pretty uncomfortable for 6 or 7 hours"

Positiv: "The staff were excellent, very professional and cordial. Food was delicious and plentiful. The special diet I ordered for my daughter was delicious as well. Airplane and facilities were clean throughout."

Positiv: "Sehr nettes Flugpersonal"

Positiv: "Seating quality was good Crew was fine"
Negativ: "They could be better, friendlier"

Negativ: "Delays and overbooked flights"

Positiv: "Pünktlicher Abflug, freundliche Steward/essen und Piloten, und sogar schönes Wetter bei der Ankunft. Kaffee wäre nett gewesen, wenn er inkludiert wäre."

Negativ: "Das online Check- in war leider nicht möglich."

Positiv: "Der Flug war technisch gesehen völlig in Ordnung. Pünktlicher Start, pünktliche Landung. So, wie man es von einem innereuropäischen Flug erwarten kann."
Negativ: "Das Essen und auch die Getränke wurden nur gegen Bezahlung abgegeben. Das können andere Airlines definitiv besser."

Positiv: "This flight the only bonus was I actually had a seat."
Negativ: "Two flight attendants to service the whole of Euro class meant waiting nearly two hours to be served a bottle of water and a sandwich. Too much time is lost trying to cook food and take the money. Just add £5 to every ticket and give the food as part of the service, you are not a budget airline Plus dont rub our noses in it by bringing meals from the first class galley to feed the crew at the rear of the plane."

Negativ: "Der Flug war um 1,5 Stunden verspätet (in der Zeit wäre man schon in London gewesen) und somit wurde es stressig für alle, die einen Anschlussflug kriegen musste, was bei einem darauffolgenden Langstreckenflug (der letzte des Tages) sehr unangenehm ist."

Positiv: "das war leider kein schöner BA Flug, sondern ein furchtbarer S7 Flug"
Negativ: "Obwohl GF und S7 zusammenarbeiten, hat S7 den Koffer nicht durchgecheckt. Das heisst, ich konnte auf dem Flughafen Moskau 8 Stunden mit Koffer stehen und warten, dass die GF aufmacht. siehe auch www.gourmet-report.de/blog/die-duemmste-airline-der-welt-s7-ist-ein-anwaerter/"

Positiv: "The new boarding process (just one general call, rather than a bunch of zones) was simple, quiet, and efficient."
Negativ: "The seats were very uncomfortable. There were small ridges on the left and right side - perhaps to compensate for the very shallow seat depth. But these made it hard to sit more on one side of the seat than the other, something you'd want to do if you were sat next to someone who took up a good deal of armrest area. Media screens had a good selection but were unresponsive and had poor picture quality."