Finde günstige Flüge von Wien nach Managua

Positiv: "Speedy service & easy to navigate."
Negativ: "Only COVID being under control!"

Negativ: "punctual arrive"

Positiv: "The boarding was made very comfortably. The staff was nice."

Positiv: "The entire experience was great. Flight was at 1 got to the airport at 1208. They got me and my oversized luggage on the plane in time for take off."
Negativ: "The meal was a pasta with no protein. While delicious, along side it’s compliments of a salad, bun and yogurt, it was no bueno for someone avoiding carbs. Obviously a pathetic comment but one none the less."

Positiv: "The crew was very nice. The price was good."
Negativ: "That was the most uncomfortable seat I’ve ever had to fly in. I’m on 5’7 and I was really stuck. Luckily the guy sitting next to me was my same size. I feel bad for someone who’s tall or large. No WiFi and you couldn’t charge your phone. Also the tray table was broken and my drink kept spilling on me."

Positiv: "The seat wasn’t fine but the person next to me was taking more space he was older with disabilities so it was understandable. Overall was ok."
Negativ: "First class"

Positiv: "Comfortable plane"
Negativ: "At the airport, the sign at the counter never said Managua flight so I almost missed it since I didn't understand the espanol message."

Positiv: "On time"
Negativ: "Seat space is miserable"

Negativ: "Just a bit more room for a person that's 6'2"."

Positiv: "I got food, and entertainment"
Negativ: "Less check up, they literally checked my passport 5 times and delayed the flight for 20 minutes which made me be late for my class"

Positiv: "Cool"
Negativ: "Thank you for excellent trip"

Negativ: "We waiting for 45 minutes on the run way because was not a corridor ready to depart we are number 8 on line. Was not entertainment available the system was down no music, no movies, no nothing"

Positiv: "The crew and the promptnes"
Negativ: "When boarding they had us wait a while to get on the plane they started boarding too early before we xould even get on the pla . It didnt seem that the plane was ready to start letting the passengers on board."

Positiv: "One of the phone reps at one point seemed like he cared."
Negativ: "This flight was the result of an attempt to rebook a flight after your poor information and integration with travel distributors and insures caused weeks of phone calls and frustration. Then when I finally absorbed the cost of a change that was supposed to be covered - the new flight you booked me on kept changing itineraries and flight times (the reason it was not covered is that Aeromexico didn't convey to me or anyone what boarding classes and conditions were refundable and your reps were constantly confused and changed the story - each time finding a new hurdle). I will never book with Aeromexico again."

Positiv: "Check-in at the airport was good. The person at the counter changed my seat assignment for the second leg of the flight, and I appreciated that."
Negativ: "Safety demo was non-existent, at least from the back row."

Positiv: "I liked the little sandwich and coffee. It’s nice to get food on such a short flight."
Negativ: "Hardly any leg room. If the person in front of you reclines their seat, it feels like they are sitting in your lap. No entertainment."

Positiv: "NICHT"
Negativ: "Ich habe eine minute zu spaet gekommen und die Flug war schon zu. Keine flexibilitat fuer ein Frequent Travel, den remote bus hat gerade den Passagieren nach Flug. Keine angebot zu mir bringen mit andere bus oder fahrzeug."

Negativ: "We had an accident with a bird caught in the motor and no one told us anything for long time. It was really scary."

Positiv: "I liked the food, the drinks, the Atencion’s crew"
Negativ: "I didn’t like the long wait to drop off my suitcase"

Negativ: "Retrasado"

Positiv: "It wasn’t a full flight"
Negativ: "The flight attendants were too loud and not as attentive"

Negativ: "Food was cold and mediocre. After flying 6 hours I got up and walked to the galley to see if there was any food and also to get my blood flowing through my body. It was approximately 5 a.m. After standing in the galley for about 5 minutes eating a small sandwich and while drinking my second glass of water, I was told I needed to sit down that I was in the galley too long. Older adults need to move around and get the blood flowing to prevent getting a blood clot. the 3 women stewardesses were busy talking in the galley I guess they felt their privacy and as being invaded."

Positiv: "Captain and crew were really nice Airplane was clean"
Negativ: "Food was cheap Trip was too long 41/2 hora each way when usually takes 3 hits"

Positiv: "Alles in allem ein sehr angenehmer Flug in einem modernen Flugzeug mit einer großen Auswahl an Bordunterhaltung. Pünktlich und freundlich. Auch alkoholische Getränke inkludiert (was in Amerika schon lange nicht mehr Standard ist)."
Negativ: "Das Essen war nur mäßig."

Positiv: "Nada"
Negativ: "Cancelo mi vuelo cuando abortamos"

Positiv: "Flight was on time, we had inflight entertainment via TVs in the headrest, boarding was great, everyone was very helpful."

Positiv: "Everyone was so nice"
Negativ: "Nada"

Positiv: "Plane was new so that was nice! Clean and elegant, i do like AM domestic business/first class product (but only on the new aircraft, with a footrest), especially in comparison to the US domestict first class. What i like is the footrest and a good inflight entertainment system"
Negativ: "Food is below average, as it is unhealthy- option of a bacon sandwich on white bread with heavy mayo, or a turkey sandwich, also heavy on mayo and cheese, it included a sugary milk rice (it was tasty)"

Negativ: "Forced me to check my 2nd bag @ $55 after already paying to check my first, despite it being a normal carry-on. Unusually rude and unhelpful from booking through check in service. In flight was ok, albeit an older plane. Worst aspect was booking through justfly.com; expect to get fleeced on extras and relegated to an unassigned middle seat and generally regarded like a second class citizen."

Positiv: "huatulco airport is small and easy to navigate. only needed to arrive 50 mins before departure even with luggage. the flight was comfortable and less than an hour with a complimentary drink (soft drinks, coffee/tea, alcohol)."
Negativ: "nothing"

Positiv: "Having a direct flight from Mexico City at a great price with excellent service, what's not to like about it!"

Negativ: "Not being able to get checked in onn a more timely basis. The long and slow line when you were finally able to check in."

Negativ: "Paying for snacks"

Positiv: "Everything was great thanks"

Negativ: "My window seat didnt have a window and was actually broken so I could’t put it back and relax ..."

Positiv: "It wasnt crowded, staff was always available, and made it on time !"
Negativ: "Na"

Positiv: "The crew kept us informed and the flight attendants were nice awesome plane!"

Negativ: "Realmente mal servicio a cliente la aerolinea solo quiere sacar ventaja y cobrar de mas por el transporte de tu equipaje"

Positiv: "Great seats with individual screens for free movies"
Negativ: "No vegetarian option Long back up at Mexico City customs"

Positiv: "Nothing, they didn’t let me board"
Negativ: "The fact they sell you a flight with a connection in Mexico City with only an hour to transfer is ridiculous. Being that this is mexico’s airline they must know it’s a literal impossibility to make that connection. When you arrive they automatically shuttle you into an area to rebook you almost like it’s expected. Then you wait for 8 hrs in a crowded ghetto airport waiting to get on the next flight. When you speak to customer service they talk to you like your a dummy."

Negativ: "It was a horrible flight because the plane did not land in Mexico city due to fog. The plane was about 600 feet from the ground and then diverted to Acapulo. We sat on the plane for 3 hours then waited in line for an additional 4 hours to get another flight. Then when we got to Mexico city, our next flight was canceled after boarding the plane. Again their excuse was due to weather. All other airlines were landing and taking off just fine. Aeromexico did not compensate us and we ended up spending the night in the airport. We will never fly Aeromexico again!"

Positiv: "- The food as good. - They passed 3 times with drinks. Really nice. - You have your own screen with good content - Sweet / good take off and landing"
Negativ: "- They turned on the heating (in early october)"

Positiv: "Die Flugbegleiter waren aufmerksam und freundlich."
Negativ: "Leider war das Essen sehr schlecht, zudem waren die Fenster nicht steuerbar."

Positiv: "Das Personal war sehe aufmerksam und freundlich."
Negativ: "Das Hähnchen sah sehr eklig aus, die Pasta war fad."

Positiv: "Das Personal war nett und aufmerksam und hat immer geschaut, ob ich noch etwas möchte. Es gab Kekse als Snack."
Negativ: "Leider war das Frühstück nicht wirklich angemessen für die Business Class. Geschmacklich war es nichts. Es ist, wenn man den Platz verlassen will, sehr eng in der Business Class, der Sitz an sich ist gut."

Positiv: "Courteous and service oriented."
Negativ: "There was only 1.25 hours to connect in Mexico City and the originatng flight left 25 minutes late. Wouldn't have been an issue but baggage delivery in Mex. D. F. was quite slow. First bag arrived quickly enough but second bag was delayed almost 15 minute more before appearing on the caroussel. Going back through securuitY was slow despite a special line for connectin passengers. Result-- missed flight by about 10 minutes and reschedule was for a flight 3 hours later. Luckily, bags never made it onto original flight so arrived with me on later flight. Inconvenient but understandable. Mexico City requires more than an hour (at least 1hr and about 40 minutes more) to make connections."

Positiv: "Seating and crew on flight OK"
Negativ: "Airline charged me more than original price for ticket change (arrived 1 hour before takeoff, refused at checkin, had to change for a later flight)"

Positiv: "All the movies And tv shows"
Negativ: "The most uncomfortable chairs and a long boarding process"

Positiv: "Again, great service."
Negativ: "I was not able to connect to the WiFi."

Positiv: "The price of the flight was competitive which is why we went with American. The aircraft was clean and crew aboard the aircraft were by by courteous and professional."
Negativ: "American Airlines changed our flight times drastically which caused us to have to rearrange our travel plans. The boarding process at St Croix was terribly unorganized and inefficient. The airplane was hot and stuffy with little airflow. They don’t offer any beverages to customers other than first class passengers citing COVID issues. There is no risk if COVID spread through giving each passenger a soda. It is incredibly unfair that first class passengers are served both alcoholic and nonalcoholic beverages in cups but other passengers are not."

Positiv: "Nothing"
Negativ: "Better service, quicker boarding, more comfort and overall everything needs to improve"

Positiv: "Fine but still crowded and stupid mask policy means nothing on a crowded airplane"

Positiv: "The crew was awesome and boarding was quick"

Positiv: "Leg room"
Negativ: "The onboard crew was rude and one guy actually grabbed me which to me is unprofessional. All because I had a poster tube that wasn't in my bag they wanted it in my bag. Then I asked for a seat change due to my size hard for ne to be in the middle and the lady was snooty about it."

Negativ: "Smooth flight left on time and arrived on time."

Positiv: "second flight was delayed about 30 minutes"

Positiv: "Check in was very good. The seats can be more space."
Negativ: "I think the breakfast should be better."

Negativ: "I always have preferred American Airlines but they seem to have constant problems with the aircraft these days. This causes delays and missed connections. This in turn causes no breakfast or lunch or dinner opportunities. I travel with snacks in my bag at all times now just in case so I won’t get sick for lack of nourishment or water! This last flight I missed my connection altogether and had to take a shuttle home, then catch a ride back to the airport to pick up my luggage and then get my car to drive home. It was 4 hours past my expected time home."

Positiv: "Appreciated the pilot keeping us informed re: turbulence and avoiding it"

Positiv: "The crew was exceptionally polite and helpful!"
Negativ: "The entertainment system at my wife's seat was broken - very disappointing."

Positiv: "Absolutely nothing. The flight was delayed to the point to where I had to stay overnight in Tampa because I would have missed my flight, connecting flight in Philly."
Negativ: "Made it so I would have gotten out of here on time to make my connecting flight, and not have to spend another day in Tampa"

Positiv: "That I finally reached my destination."
Negativ: "I & all passengers would have received accurate, timely information related to the 4 hour delay"

Negativ: "I've flown American airlines twice this year. The service and flights have been very good. One thing I'd like to see is a variety of snack options."

Negativ: "kleines Frühstück für umsonst"

Positiv: "Yes"

Negativ: "Boarded faster and a bigger plane to put roller bags in the over head bin instead of checking them"

Positiv: "Gratis Upgrade in die First bekommen - eigene Suite!"
Negativ: "alles gut"

Positiv: "Included beverage"
Negativ: "No headphones"

Negativ: "I was bumped off the flight due to weight restriction and moved to a flight 6 hours later, it only took me 4 hours to rent a car and drive home. I am a 210 lb 6ft tall male. I was not the reason for the plane being over weight, I was there before boarding took place they didn't ask and I didn't fly."

Positiv: "Das bordprogramm filmauswahl"
Negativ: "Vom Einchecken übers umsteigen war alles schlecht organisiert Und am Ende ging auch noch mein Gepäck verloren!"

Positiv: "Sehr nette crew"
Negativ: "Crew kannte die Maschine nicht, Fluggäste wurden gratis umgesetzt"

Positiv: "Könnten einen früheren Flug finden"
Negativ: "Leider nicht den gleichen Status bekommen"

Negativ: "Crew very good"

Positiv: "Flugzeug war ein altes Flugzeug meine ich. Durchdas es nicht voll besetzt war hatte ich einen 3er Sitz für mich alleine. Super Besatzung wirkte auf mich gestresst ganzes Team war auch untereinander nicht harmonisch. Bordunterhaltung gabs nur in Oben alle 3 bis Sitzreihen einen TV dort konnte man Film schauen, nicht nach eigener Wahl. Sonst konnte man Film und Unterhaltung im Händy oder schauen Tablet herunterladen.Brauchst einfach gute Batterien dafür es gab keine Auflade Möglichkeiten, nur am Airport."
Negativ: "Besatzung Bordunterhaltung Verpflegung,alles mit Kartongschachteln wurdest nicht gefragt was du willst. Wurde einfach wauf den Klapptisch hingeknallt. Alles in allem sonst ruhig sauber und in Ordnung."

Positiv: "Dass ich sogar einen Kaffe und einkleiner Snack in Form von kleienem Keks bekam. Ich war vorbereitet, dass ich nichts erhalte.Hatte etwas zu Essen dabei. Freundliches Personal Bordunterhaltung nur bezahlbar und übers Laptop oder Handy Hatte Auflade Möglichkeiten beim vorder Sitz.."

Positiv: "Modern equipment (787)"
Negativ: "8 emails from Kayak and 1 from AA warning of flight delay. But gate agents did not know anything about this and boarded us on schedule. So we sat for 90 minutes until the new aircraft was 'repaired'. Failed by a mile to make the connection. And I suppose I should have paid first-class fare, as then I would have made by connection?"

Positiv: "Had to take three flights to get from Maine to California. All were on time or ahead of schedule. Flight attendants did exceptional work on each flight."
Negativ: "My left ear still won’t clear but other than that nothing."

Positiv: "The flight was delayed"
Negativ: "Everything"

Negativ: "Keine Boarungerhaltung, unfreundliches Personal, grosse Verspätungen und enge Sitze. Und dies alles für Interkontinentalraketen Flügen. Alles schlecht bei American Airlines. Nie mehr."

Negativ: "Confusing in LAX as to where to go for the flight"

Positiv: "Flugpersonal war freundlich und aufmerksam. Leider sind beide Flüge verspätet abgeflogen."
Negativ: "Essen war sehr gut. Sitzplätze gemütlich mit genug Platz für Beine."

Positiv: "Fast"
Negativ: "Terrible rough landing for no reason"

Positiv: "The people I spoke to on the customer service line and then especially at the service desk in Miami were able to help me get a sooner flight so I didn’t have to be driving home until the wee morning. I am VERY grateful to them and American Airlines policies which empower its employees to assist its customers."
Negativ: "There seemed to be some passive aggressiveness present on the flight to Houston. Passengers seemed to be defying in small ways orders from the staff, standing etc. The staff responded quite severely in my opinion, repeating the safety video to everyone’s annoyance because some passengers were talking out loud."

Positiv: "No problems, friendly crew"

Positiv: "The staff was great, luckily an pretty empty flight"
Negativ: "The food in coach is a disgrace. It’s terrible a few $$ More and it would actually be have way decent"

Positiv: "The plane took off and landed on time. Because airlines have so games their system by setting expectations of on time arrival so low that it is nearly impossible to not exceed them."
Negativ: "The plane was so old the overhead lights didn’t work in our section (who failed to check that??). The overhead bins fell open at landing and things almost fell on people’s heads. There was subpar entertainment options that hadn’t been updated since at least the 90s, which was made even less acceptable since it was literally the only option for entertainment on a 7+ hour flight when none of the overhead lights worked. For a ticket that cost more than $1200, the failure of the airline on nearly all levels to provide standard services was completely unacceptable."

Positiv: "Alle waren aufmerksam, auf dem Flug selbst lief alles reibungslos."
Negativ: "Der Flug hatte 30 Minuten Verspätung und mein Koffer traf mit einem eheren Flieger ein und stand deshalb relativ unbeaufsichtigt in der Gegend rum."

Positiv: "Clean plane, kept cabin lights dim the whole flight until the plane was parked at the gate, and music at a good volume"
Negativ: "None at all"

Negativ: "Because they canceled my flight and i had to buy another ticket for 380$ and after that I realized my chair was available and i took a picture. It was really bad and i never choose again American Airlines."

Positiv: "Was surprised at the selection of movies and music"
Negativ: "Hard to be comfortable in economy, but it sufficed"

Positiv: "An elderly lady sitting next to me with a broken arm.....was approached by the flight attendant and the flight attendant was so considerate that she took the lady to the empty seat in first class!!! I noticed this kind gesture and noted it to the flight attendant. She told me sometimes folks get upset asking why they did not get the upgrade! It amazes me....I always think if that were my mother how would I want to be treated!!! CUDOS to this Flight attendant....Thank you AA for making this gesture and God Bless you all!"
Negativ: "Surprise....American Airlines no longer food nor one bag free! Well if you can stomach the not even a snack nor one bag...then Fly AA so not so bad after all. But Gate agents, baggage handlers, pilots and flight attendants take away any negatives whatsoever! Great work AA."

Positiv: "The seats were comfortable and the entertainment console was awesome!"
Negativ: "Nothing"

Negativ: "Gate agent told me it wasn't his job to quickly verify if my luggage had made it on the plane after my 10 minute sprint in PHX. I know at my job, I don't get the luxury of telling customers "it's not my job", especially when the customer has had a bad experience with us."

Negativ: "Im Prinzip war der Flug in time gelandet. Aber dann 40 Minuten gewartet bis ein Gate frei ist. Danach ewiges warten auf den Koffer. Sehr schlechter Service, keine Informationen."

Negativ: "American wins tge coach torture contest!"

Positiv: "Great service"

Positiv: "No food, no entertainment. Flight very smooth. No legroom"
Negativ: "No legroom. They made me check carry on"

Positiv: "Real nice people at check in and flight crew was really nice"
Negativ: "N/A"

Positiv: "Efficient"

Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"

Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."

Positiv: "The crew was amazing. The economic seat (I always prefer to select aisle seat) was OK for me."
Negativ: "I often prefer to take Air Canada flight for the departure to any international cities, because it hardly happened to have any cancelled AC flights during my Air flight dates in my past years trips."

Negativ: "There were delays (3 times)"

Positiv: "The set was super comfortable"
Negativ: "Everything was excellent"

Positiv: "The crew was kind"
Negativ: "Seat space is too cramped"

Positiv: "Guter Service"
Negativ: "Pünktlichkeit"

Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."

Positiv: "Food was OK, entertainment good"
Negativ: "Paid almost $500 to upgrade to Premium economy - electronic window shades were not functional and was sitting on the South side getting full sun for all the flight. Eventually tore out pages from magazine and stuck them in the window to get some shade. This is the second Air Canada flight in 2 months with electrical issues that I have experienced."

Positiv: "Everyone was very kind and approachable. My gate numbers weren’t included on my passes but when I asked personnel that works for air canada they were quick to help me and guide me to which gate I needed to go to."
Negativ: "The only issue was the arrival of my luggage, it didn’t arrive in Charlottetown when I was told it was going to HOWEVER, I got it and the staff in the Charlottetown airport were very kind and eager to help me track down my luggage Overall great airline to deal with"

Positiv: "Flights left at the scheduled time"
Negativ: "Planes are very uncomfortable. There is no entertainment in the cabin (tv, music)"

Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."

Positiv: "Direct flight"
Negativ: "The seats were tired and worn out. I could literally feel the metal bar in my back. They moved the magazines up to above the tray table and took the extra inch out. If there is an accident we are all going to eat magazines. I would rather deal with TSA than Air Canada"

Positiv: "Fast and strait forward boarding procedure. It was short but international flight, easy check in. Good impression from TSA work - flight departure was not from international terminal maybe that’s why?"
Negativ: "Additional charges for check in bags, snacks during the flight, no headphones offered on board for entertainment units."

Positiv: "Nothing"

Positiv: "My goal was to get a flight for a reasonable price. I got that and had great entertainment with the Air Canada app as well."
Negativ: "No complaints."

Positiv: "The food and the crew"
Negativ: "Nothing"

Positiv: "No in flight entertainment system. I hate those things. They take up room and lots of times you can't even turn off the screens. Streaming to personal devices is a much better solution."
Negativ: "Food for economy class 10 hour flight was: Dinner: a bowel of rice with a couple of shavings of meat, bread, and a brownie. Snack: pretlzes Breakfast: small loaf of bread with a tiny amount of meat filling. Absolutely eat before boarding this flight. All you will get are carbs. The foam on the seats was thin and not comfortable. This airline can be a bit cheaper than others but I don't think it's worth it."

Positiv: "Service is good"
Negativ: "Film selection is ok."

Positiv: "It was average"
Negativ: "My connections were tight from the start. Then when the flight from Vancouver was late leaving, it caused me to come very, very close to missing my CVG connection. I had to find & clear customs before I could even go to my gate. Getting thru customs was like being in a maze. I showed my passport 4 times in the process & finally someone helped me to fill out the electronic form. I made it to my gate in the nick of time just as they were ready to close the door. They radioed ahead to let 2 more people on that plane. Then I get on and someone is sitting in the seat that I previously purchased. The flight attendant didn't make them move either. Air Canada's practices suck! I will never fly Air Canada again."

Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."

Positiv: "The flight crew, the price and the bags arrived."
Negativ: "While the flight crew was great, the rest of the employees on the Toronto side were awful. Our plane was delayed from Dublin so most of the plane missed their connecting flight. Once off the plane they only had 2 people working rebooking and 2 working bag issues even though there was plenty employees around. After an incredibly long line, the gate agent was very rude. He barely acknowledged me, wouldn't look at me and just shoved my new ticket at me and said next. I tried to talk to another while waiting an extra 4hrs for my next flight and all she did was shove a business card with numbers and said if I had a problem to call one of those numbers and then rolled her eyes and started talking to her friends again. I saw another couple from my flight being passed around and getting rude treatment as well. Another I talked to said they will never fly Air Canada again. I know it wasn't their fault our flight was late but a little compassion and good customer service goes a long way. I had to spend $15 on dinner that I wouldn't if I had made my flight but they gave another couple from my flight $10 vouchers for food. So inconsistent! I also paid $100 extra on my ticket to sit closer to the front of the plane since I knew I had a short layover (which didn't make a difference) but they just gave the same seat to the girl next to me for the same reason. When I asked for a refund on the seat cost they just blew me off. To sum it up, the flight crew was great and very friendly but all the ground employees were awful and really need to improve on their customer service skills."

Negativ: "This flight was delayed by 45 minutes which made me miss my connecting flight. I asked the flight attendants if they could help me get to the front of the plane to see if I could catch my connecting flight and they wouldn't help me. Due to this I had to wait over 4 and a half hours at the airport wheee another 350 people were waiting for accommodations. I was in the airport until 4:30 in the morning because there weren't enough air cansas representatives. In addition, they were working really slowly because they kept getting up to chat with eachother."

Positiv: "Flight Attendants went out of their way to treat us like customers throughout the journey. Something other Western airlines have completely forgotten how to do."
Negativ: "flight was delayed getting into the gate by another Air Canada flight that was at the gate still. Almost caused me to miss my flight to Houston when I arrived in Toronto. Very bad since my layover in Vancouver was a very long 7 hours. Once in the airport, the help there was minimal and not very friendly."

Negativ: "After taking Air Canada to Toronto, this Air Canada flight from Toronto to Orlando was a shock- no back-of-seat tv screens, no entertainment choice, no meals provided, less space, less comfortable."

Positiv: "but only a few minutes late arriving ..."
Negativ: "Boarded on time then sat on the tarmac for 30 minutes waiting for the water truck."

Negativ: "Lost our luggage in Toronto both times in and out. Had to sit to wait to pass customs for 2 hours and almost missed our connecting flight. Was released 15 minutes before boarding and couldn't enjoy dinner at the airport"

Positiv: "I liked the organized boarding process."
Negativ: "Rouge Flight entertainment does not even come close to any other carriers entertainment system. Additionally, if you have a PC your're out of luck. It only works with IOS. Funny, it took me over an hour to find this out prior to the flight. The ground crew were all clueless if I could use my PC. I could have used my Smart Phone but it's kinda on the small side to watch a full length movie and drain my battery to 0. The Air Canada website was equally not helpful. I had to purchase their Ipad rental for $10 Canadian Dollars in order to watch a movie. Funny, they only had maybe 12-15 movies to choose from. Additionally, the bathrooms were disgusting and had broken parts everywhere. Flight was filthy. Looks like their just trying to scramble turning their flights around. I felt sorry for the people waiting in Honolulu for their flight back to Vancouver. Shame on you Air Canada. Time to upgrade your fleet please. You need to have better cleaning crews and definitely upgrade your Rouge Player system to accept PC's."

Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."

Positiv: "One flight attendant in particular stood out to me. She was extremely friendly and pleasant the whole flight. Flying is not always the easiest experience, especially during a 12 hour journey. Her positive attitiude definitely made it more bearable. Excellent customer service!"
Negativ: "Certain members of crew did not offer the best flying experience. Ranged from being rude and curt with customers, and not being friendly and accommodating - need an attitude adjustment."

Positiv: "Seats, entertainment"
Negativ: "We had to change planes, after boarding the original aircraft, and were delayed almost an hour. We thought the airline (Air Canada) could have recognized the inconvenience with a free drink or extra snack."

Positiv: "The seats were unbelievably squishy. And the crew was quite rough."

Negativ: "I called to change my flight to an earlier time in the day. The customer service agent told me it would be $1000 to change and another agent told me it was free same day flight change with business class tickets. I was told the flight was wide open for seats and when I arrived at the airport it was over sold by 8 people. I had to waste $3000 in business class tickets and book on West Jet to return home. Airline is a joke and I would never fly with them again."

Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"

Positiv: "Attendant Wendy was fantastic in service and friendliness."
Negativ: "Once again big guy put into seat 33F. Seat doesnt go back and no legroom."

Negativ: "The movie selection was limited. The stewardess were not very friendly and were hard to hear,"

Positiv: "Not certain the type of aircraft used for the flight from Orlando to Toronto, but it had more leg room and more comfortable seats that the flight to Orlando which was on an Airbus. The seats were a wee bit wider and the extra few inches of leg room made the difference between a completely unbearable flight and one that was "poor." (See comments about the crowding and heat.)"
Negativ: "We were returning after a cruise, spent part of the day on a shore excursion before being dropped off at the airport 5 hours before our flight. There was no rep at the check-in counter until 3 hours before the flight which meant we had to sit in the terminal for two hours. If they could have had one rep on duty to check in early arrivals, we could have proceeded through security and spent time in the MCO Lounge which would have been more comfortable than the terminal. Once their check-in counter opened it took about 2 hours to clear that and security. Once on board the sold out flight, we were told it was too cold in the front of the plane; while in the back it was baking. For a flight departing Florida, I would expect the airline to have A/C running before we boarded."

Negativ: "Numerous people had oversize carry on luggage that should have been checked. The passengers like me had smaller than regulation carry on but there did not seem to be room in the overhead compartments."

Positiv: "On time"
Negativ: "Food not so good and far in between"

Positiv: "The crew was always very attentive and with a smile. Food was hot and the drinks kept coming."

Positiv: "All the crew was nice and helpful"
Negativ: "No wifi, bad tv options, bad food,"

Negativ: "Airplane quality Seat dimensions Food quality Allowing passengers to sit where they pleased Dysfunctional entertainment system"

Positiv: "It was short."
Negativ: "The gate area was horribly crowded, extremely chaotic and hot."

Negativ: "No breakfast offered for a four hour flight"

Positiv: "Flight delay lost luggage"

Positiv: "My scren was´t working ok, and the screen of my sister seat was in ¨wait please..¨ half of the trip. The boarding wasn´t on time but the crew memebers where really nice. Overall okey"

Negativ: "There's a strong reason why the Asian airlines have greater customer satisfaction. I flew Eva Air, Cathay Pacific and China Airlines before. Their flight attendants literally walk back and forth non-stop during most of the time in the air to serve the passengers. Their food are much better. Added benefit: their flight attendants are much younger and prettier!"

Positiv: "Nothing"
Negativ: "Everything from customer service to flight."

Positiv: "Great food and great service. Not much leg room in the 'free' seats but the flight crew allowed us to move to an empty row so we had lots of room. Would definitely fly with them again."

Negativ: "In Toronto they told us that we most likely will miss our flight. Why?? Plenty of time!! No need for miss information. Ground crew not well trained.No boarding pass was given (which is fine). 1 hour wait because of power failure at the airport in Montreal and then we are about to take off and there was an engine failure so we had to come back again . Not good stuff!!!! How would you feel flying again air canada?"

Positiv: "Sehr positiv dass man der Person neben mir einen freien Platz anbot und wir dadurch mehr Platz hatten. Sitzplatz hatte ausreichend Platz und das Unterhaltungsprogramm war sehr gut."
Negativ: "Frühstück hätte besser sein können"

Positiv: "Poor"

Positiv: "The crew"

Negativ: "Bigger seats and warmer cabin"

Positiv: "United- I cannot believe that the computer assigned seats in the last row since we have been United/Continental frequent fliers for over 30 years. We will always choose Delta over United based on our experience on Saturday/Sunday."

Negativ: "3 hour delay due to weather in SF. First time we heard about the reason was just prior to boarding."

Negativ: "Pünktlich"

Positiv: "The flights were very comfortable and the seats very spacious"
Negativ: "A better coordinated wheelchair service. At times we had to fend for ourselves. My husband had to push me in the wheelchair himself at times."

Negativ: "Seats very uncomfortable Planes tatty Toilets very dirty"

Negativ: "bei einem 45 min Flug kann man nicht viel anders machen"

Positiv: "eingentlich war gar nichts wirklich gut. sondern max mässig"
Negativ: "Es gibt 2x auf einem über 11 Stunden non-stop Flug was zum essen:Nach dem Start und einmal 1,5 Stunden vor der Landung. 9 Std. nichts. Wenn dann eine Stewardess helfen will mit einem kleinen Snack aber von einem Kollegin gebremst wird, dann finde ich das unverschämt!! "Wir machen keine Ausnahmen!""

Negativ: "Very cold but that’s better than very hot. Wore my coat and your blanket. Seat bottom was very uncomfortable but I sat on the pillow you provided and that solved that."

Positiv: "Great crew"
Negativ: "More legroom"

Positiv: "Personal freundlich und in dem Fall war der Punkt 20 Minuten überpünktlich"
Negativ: "Wie üblich auf diesen kurzen Flügen keine Bordunterhaltung. Relativ wenig Sitzabstand wie sonst aber auch üblich (bei knappe 1,90m) wenn kein spezieller Sitz mehr frei ist."

Negativ: "I missed having the navigation map when traveling such a long distance."

Positiv: "Smooth flight, excellent cabin service, arrival in Ft. Myers was early"

Positiv: "Good customer Service"
Negativ: "N/A"

Positiv: "Price, plane interior lighting, comfy seats, large entertainment options"
Negativ: "Main course- Spinach manicotti."

Positiv: "Leider verspätet"

Negativ: "Entertainment während des Fluges nur gegen Aufpreis mittels Kreditkartenzahlung möglich"

Negativ: "- knapp unter 6 Std Flugzeit und nur ein Mini-sackerl bretzen zum Essen - für jedes Gepäckstück wird kassiert"

Positiv: "Great check in, so different than 10vyrs ago. United Apps also great"
Negativ: "In flight wifi didn't work."

Positiv: "Flug hat Minimumkriterien erfuellt. Puenklichkeit und Sicherheit. Getraenke wurden offeriert."
Negativ: "Ich bin klein und fand es beengend. Das überraschendste war aber das komplett fehlende Unterhaltungsprogramm. Nicht mal ein gemeinschaftlicher Monitor. Dies bei einem 4h Flug. Info über vorhandene Service( entertainment und food ) im Flug wäre wünschenswert."

Negativ: "The fact that they give all first class passengers dibs on the hot food and that leaves NOTHING for the folks in economy plus. The FA said that they only had a limited amount anyway. I was willing to purchase that buy high food cuz I was hungry instead I filled up on water and ginger ale and went to sleep on the 4 1/2 hour flight."

Positiv: "nothing"

Positiv: "I liked the seat. Comfy."
Negativ: "I didn’t like the sorry choice of food — prepackaged snacks. The cabin crew was adequate but unenthusiastic."

Positiv: "Business Class entsprach voll den Erwartungen, nur das erste Mal war der Flug rückwärts"

Positiv: "Prinzipiell ok aber nicht First Class Standard, wie gebucht"

Positiv: "Crew was great, very accomodating. Seats were fantastic."
Negativ: "Plane leaked water from overhead compartment onto to my seat. Crew member used napkins & band aids (seriously) to patch up the drips. Food was horrible (jumbalaya) and hardly a portion. No idea how to operate the entertainment system ? We sat on the taxi runway for over 30 minutes waiting for a parking space at the terminal. Nearly missed connection."

Positiv: "Flights on time"
Negativ: "Luggage arrived 2 hours late on separate flight"

Positiv: "Siehe Bewertung in den Kategorien. Essen ok, Boarding entspannt und ein guter Flug für den Preis (sehr günstig)"
Negativ: "Nicht sehr viel Platz, zu wenige Getränke über den Flugzeitraum, Personal nur mäßig freundlich, kein Boardentertainment am Platz nur über zentrale Lautsprecher aller 4-5 Reihen (Flug durchgeführt von United)"

Positiv: "Guter Komfort und gute Beinfreiheit zu den Vordersitzen so dass man auch nach einem Langstreckenflug von München nach San Francisco entspannt ankommt."

Negativ: "Very turbulent flight"

Negativ: "... und alles kostet extra: Bordunterhaltung, Essen, Bier."

Positiv: "Lady at the main customer service was trying to be very helpful.."
Negativ: "Bording time ended at 10:00.. plane was departing at 10:15. Got there at 10:06.. the counter lady was very rude and instead of help me get to another flight or show me other options, she told me the doors was closed and that it was totally my fault I lost my flight since my prior flight got there early.. doors should be hold ten minutes after the end of the bording time. she sent me to the main customer counter.."

Positiv: "Wir waren sehr knapp dran. Wir erreichten den Flieger nur, weil uns Airline Angestellte geholfen haben und wir durch den Flughafen gespurtet sind."

Positiv: "Crew were professional."
Negativ: "Pay for food, tv, internet connection and no enough leg room"

Positiv: "Agent at check-in was very, very helpful and accomadating"

Positiv: "Personal war sehr nett, das Boarding ging zügig vonstatten, Sitze gemütlich(für Kurzstreckenflug)"
Negativ: "Flug hatte 1 h Verspätung, keine Auswahl beim angebotenen Snack"

Positiv: "Boarding sehr zügig, Carry-on wurde unkompliziert in Frachtraum verbracht da sehr kleines Flugzeug"
Negativ: "Sitze eher sparsam bemessen, keine Auswahl bei Snack"

Negativ: "United service was uniformly poor. When we checked in at Dulles Airport, we had to go to two different counters to send our luggage. The United check-in / baggage attendant determined that two of my bags were 'oversized.' I have travelled dozens of times with these same bags, including on this trip, and none of the airport determined the bags to be oversized. The United seats, which we had purchased as "Premium Economy" from the Lufthansa site were "Economy Plus" and not worth the extra $ 275 per seat. The United plane was not well-maintained and had several obvious defects. If United wants "Star AlliNCE" to mean something, they need to do as well as Lufthansa."

Positiv: "N/A"
Negativ: "5 hrs late."

Positiv: "Gate staff was nice."
Negativ: "Difficult to understand steward on flight"

Positiv: "The flight attendants were fairly nice and understanding .!"
Negativ: "At first the flight was okay with minimal tuberlance , later in the flight the pilot seem as if she lost control at one point . Not to mention the landing was by far the worst landing ever . We were late and the landing was horrible , I thought we were going to crash. On top of that we were late which was a big inconvenience to find out my flight was a four hour delay and I had to be at work. I'm very unhappy . No reimbursement , no change of flight no courtesy flight. This is my first time flying and I'm NOT impressed at all.! I watch the girl throw around our luggage with mine being damaged as I watched her throw my bag around .! That is unfair and by far the worst experience ever!"

Positiv: "The crew was very nice and helpful. They saw I am a large person using a crutch for my foot and upgraded me to business economy with an empty seat next to me. The plane was only about half full, so this was easy for them."
Negativ: "The in-flight entertainment had an annoying habit of pausing frequently to buffer the movie. I tried to pause it purposely to gain buffer, but to no avail. Because of this, I was unable to watch the entire film. I chose the length to be well below the flight time, so the lack of closure was annoying. There are not enough chocolate choices in the snack menu."

Positiv: "Everything went well and we didn't crash. 10/10"

Positiv: "Streamlined experience and on time. My choice of seat as well at the terminal desk."
Negativ: "Pay for wifi and tv. Jet blue gives it to you for free."

Negativ: "This flight was cancelled and it became one of the most chaotic ordeals to get from Newark to Seattle."

Positiv: "Nothing at all"
Negativ: "My flight was delayed for the next day because the pilot timed out in the middle of the flight. I had to spend the night in a crappy room at the Ramada while others on my same flight got luxury hotels. I got a crappy $20 voucher for food that only got me crappy over priced snacks. It wasn't enough for dinner and breakfast. Since my flight was delayed I missed and lost money to the circus. 1 had purchased tickets for my 5 children my husband and I for a total of $400. The show was at 11 am and I arrived at Richmond at that time. Your airline sucks. To make it worst on my way to Aguascalientes I got stuck in Houston for the night and half a day because yall delayed flights due to snow that never happened. I had to before for food vouchers because I had already gone over my budget with the delay. Overall it was a horrible experience."

Negativ: "Der Flug wurde um 6-7 Stunden verschoben, so dass ich keinen Anschluss Flug mehr hatte um nach Hause zu kommen. Der Service vor Ort war sehr schlecht, es hatte viel zu wenig Personal. Ich hatte einen freundlichen Helfer am Schalter, aber sein Supervisor hat mich dann ohne zu Fragen einfach irgendwie umgebucht, z.B. ein Tag später, dann mit Übernachtung irgendwo. Die Flüge am selben Tag wurden zuerst gar nicht berücksichtigt, bis ich dann online selber gesucht habe. Schlussendlich hat mir ein Mitarbeiter der Lufthansa geholfen noch einen Flug am gleichen tag zu bekommen. Mein Gepäck ist bis jetzt 48h später noch nicht aufgetaucht. Gesamthaft für United ein sehr schlechter Service!!!"