The service is a bit impersonal. That doesn’t bother me but may bother some. Not rude, just a real “we don’t care that you’re here”
For a Business Class this was the worst I have ever flown.
Negativ: "It could have been better if I had taken the flight, and not cancelled it 2 days ago"
Negativ: "Flight was a little warm"
Positiv: "Timely arrival"
Positiv: "Crew was courteous"
Negativ: "Better movies"
Positiv: "The airplane was specious and comfortable and the crew are extremely nice people"
Negativ: "We took off later than the expected time wäbut we and that‘s not I‘m used to from egyptair but eventually we reached our destination in the mean expected time, also the landing was a bit harsh and we felt it all"
Positiv: "the crew was nice"
Negativ: "the food and seats"
Positiv: "I didn’t like anything. It was my worst flight ever for the last 9 years."
Negativ: "You should keep the same level from Cairo to Dubai. But from Casablanca to Cairo was same as microbus."
Positiv: "The individual screens had options of tv and movies which was good"
Negativ: "The food could have improved and the crew could try to be a bit nicer when asked for stuff like blankets."
Positiv: "Very good pilot with landing and takeoff. Crew was ok. Was surprised about the food considering the short trip. Also, they revive silverware for economy class, so that’s definitely a plus"
Negativ: "The airplane was a little dirty or outdated shal I say. Entertainment is almost nonexistent."
Positiv: "The food was hot."
Negativ: "The flight was delayed by almost 2 hours."
Negativ: "Shorter flights and no delay"
Positiv: "Good crew"
Negativ: "Entertainment Luggage claim Food"
Negativ: "2 Deutsche Filme waren etwas wenig unter 30. der Flug hätte 3 Stunden Verspätung und im Internet hat man mehr erfahren als man von Personal an Auskunft bekam . Traurige Angelegenheit"
Positiv: "The food was really great, and the crew was so helpful"
Positiv: "The seats were comfortable. Entertainment was good. Food was good."
Negativ: "Having vegetarian meal options would have been great."
Negativ: "The plane was old, we boarded late, a guy lit up a cigarette enroute - and I think it may have been a flight attendant - seats are tiny and don’t incline more than 15%, awful food."
Negativ: "3 hours delay !"
Positiv: "Service not bad, other then that not good"
Negativ: "Straight flight is better then connecting"
Positiv: "Ich finde, Egypt Air nach GVA ist ein angenehmer Flug. Gute Piloten."
Negativ: "Musikauswahl und Tonqualität ist nicht gut. Das Gepäck ist nicht angekommen. Überlege mir, ob ich nicht doch wieder mit Swiss fliegen will ..."
Positiv: "Beinfreiheit und ein Mindestmaß an Komfort ist in dem Egypt Air Business Class Produkt vorhanden aber mehr auch nicht. In keine Fall vergleichbar mit den Produkten z.B. von Lufthansa, SAS oder auch nur BA"
Negativ: "Keine vollständigen Liegesitze, veraltete Maschinen, dreckige und verbrauchte WCs, mangelnder Service"
Positiv: "On time, excellent boarding, excellent flight, food was good."
Negativ: "Small plane, Crew was setting in the back chitchatting."
Positiv: "Service was good Airplane was good .while some European air lines are cutting on service Egypt Air was generous. Entertainment was good too."
Negativ: "Boarding as usual un organized."
Positiv: "Always on- time. Always friendly and approachable staff, very clean seating. EGYPTAIR IS MY FAVORITE AIRLINE!"
Negativ: "There is nothing to not like."
Negativ: "Plane was really old. They desperately need to upgrade their fleet."
Negativ: "I didn’t like that the food and the service and the chairs the floor is not clean actually that was bad flying flying"
Positiv: "In flight service"
Negativ: "Food is not as good as it looks"
Positiv: "No problems getting here, we’ll organised and friendly staff"
Positiv: "This flight was on time and I appreciate when Egypt Air flights are on time."
Negativ: "45 minutes to get my bag!"
Negativ: "Long time at jfk airport"
Negativ: "Very good I'was very happy but the airplane was old special The one from Egypt to Djeddah."
Positiv: "Personnel was great. Delicious and frequent food and drinks."
Negativ: "I asked for wheelchair service but I never received it."
Positiv: "Overnight accommodations and females seated together."
Negativ: "Booked too late to get vegan meals."
Positiv: "Crew was very polite"
Negativ: "Checkin was disorganised"
Positiv: "Great overall service and treatment."
Negativ: "Boarding was really bad. Unorganized. Wish there was more entertainment too on flight."
Negativ: "We were unable to board. They said it is over booked.my whole trip to Luxor was ruined. Paid money to Luxor tour gone wasted. They rescheduled but trip gone wasted."
Positiv: "Delays and lack of coordination during boarding process in cairo"
Positiv: "Everything was amazing! Crew was so great and helpful. Movie choices were all amazing and modern!"
Negativ: "Food was boring/bland."
Positiv: "Very friendly efficient crew"
Negativ: "People were smoking on the plane. How is that still a thing?! There were no smoking signs and yet the crew did nothing to stop them. Absolutely horrible flight."
Positiv: "Nothing they do to exchange the time except by baying 200 rial Oman"
Negativ: "Boarding was a little slow, but the crew was nice and courteous Seating was comfortable and roomy. The food was good."
Positiv: "Alle waren sehr aufmerksam und freundlich"
Negativ: "Das Essen hat mir persönlich nicht so geschmeckt, dass ist aber Geschmacksache"
Positiv: "Crew was Excellent Food was great Seat was very comfort I will keep flying Egypt Air and i recmmend it strongly. Weight allowance so generous especially for frequent flyer Gold memebr and above."
Negativ: "Entertainment needs more enhancement"
Positiv: "Crew was nice"
Negativ: "Very rough landing."