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VIE — Komoren
11. Sep — 18. Sep1
Hin- und Rückflug
1 Erwachsene*r
Economy
Von?
Nach?
So 11.9.
So 18.9.
Gut zu wissen
Nebensaison | Mai |
|---|---|
Hochsaison | Juli |
Günstigster Flug | € 487 |
Durchschnittspreis für Hin- und Rückflug | € 477 |
Top-Preis für Hin- und Rückflug | € 477 |
Die beliebteste Reisezeit mit einem durchschnittlichen Preisrückgang von 6%.
Die beliebteste Reisezeit mit einem durchschnittlichen Preisanstieg von 22%.
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FAQ - Flugbuchungen nach Komoren
Top 4 Airlines auf der Strecke Wien – Komoren
Ergebnis basierend auf Bewertungen von KAYAK-Nutzern7,4
Air FranceErgebnis aus 4448 Bewertungen
7,6Boarding
7,3Komfort
8,2Crew
6,9Unterhaltung
7,1Essen
Airline-Bewertungen
Made me check a bag that I have carried onto hundreds of flights . Caused me to miss my connection in Paris because I was flying a different airline and my bags didn’t transfer . The agent was rude and refused to listen. My mother who was three people in front of me in another line Carried the same bag on with no issues . Be consistent
Made me check a bag that I have carried onto hundreds of flights . Caused me to miss my connection in Paris because I was flying a different airline and my bags didn’t transfer . The agent was rude and refused to listen. My mother who was three people in front of me in another line Carried the same bag on with no issues . Be consistent
Habe flug verpasst, Anschluss von Brest war zu knapp (30') mit 10' Verspätung v Start
Good cabin crew, Wi-Fi availability al through my trip.
Positiv: "La ponctualité."
Negativ: "Variété des boissons proposées."
Positiv: "Poor"
Negativ: "Poor"
Positiv: "Punctual"
Negativ: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"
Negativ: "Flight was delayed for 4+ hours"
Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"
Negativ: "Staff Curtsy and overall gestures!!"
Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"
Positiv: "Freundlichkeit des Personals"
Positiv: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."
Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."
Positiv: "The seat was very comfortable."
Negativ: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Negativ: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."
Negativ: "Our request for vegetarian meals got lost after a glight was cancelled."
Positiv: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Negativ: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"
Positiv: "Great crews, excellent customer service"
Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"
Negativ: "Sehr laut! Eng gestuhlt"
Positiv: "The cue lines per zone are a brilliant idea!"
Positiv: "Flight was in time"
Positiv: "Good food and crew"
Negativ: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."
Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("
Positiv: "Air France has the best crews! They really go the extra mile."
Negativ: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."
Negativ: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."
Positiv: "Crew was very nice and the food was excellent."
Positiv: "Crew was very nice. Food was good and tasty."
Negativ: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."
Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."
Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."
Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"
Negativ: "Food"
Negativ: "Verspätung"
Positiv: "Over all everything was great, except the bags check in"
Positiv: "Service and crew are great"
Negativ: "Seats"
Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"
Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"
Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."
Positiv: "Food and wine was very good. Music selection was excellent."
Negativ: "Not enough leg room."
Positiv: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Negativ: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."
Negativ: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."
Positiv: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Negativ: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."
Negativ: "Leg space."
Positiv: "Comfortable, hospitality and wonderful service"
Positiv: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Negativ: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."
Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"
Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"
Positiv: "Das Flugpersonal, alle nette französische Damen, mit viel Charm und Erfahrung, könnten uns überzeugen, Air France hat das gewisse etwas!"
Negativ: "Fast eine Stunde Verspätung..."
Positiv: "Super Betreuung, nette Und aufmerksame Flugbegleiter."
Negativ: "Die Sitze waren etwas ausgeleiert. Die fehlende Anpassung der Rückenlehne an individuelle Bedürfnisse sollte eigentlich Standard sein, aber außer einer unberechenbaren Massagefunktion in diesem A-380 Fehlanzeige."
Late arrival, no earphones, poor food
Everything was good
People handling was great Need entertainment
Late departure, the plane was filthy since people were dropping lots of trash in the aisle. The bathrooms were almost unusable because people peed on the walls and floor, and left soaked bathroom paper on the floor and toilet. Most people ignored the crew and didn't wear masks, including people who were coughing.
Negativ: "egyptair flight 985 no space between sets no social distancing very bad not comfortable flight"
Positiv: "We left on time, flight was smooth!"
Negativ: "No problems, everything was fine."
Positiv: "Everything was great. Staff of ground services for last security hand bags and passengers checks, documents final checks and all were with great flow, smiles and so professional. Hospitality from cabin crew, cleanliness, food portions and taste were great. Comfortable seats and elite shading side windows. Everything was sooo great. This really escalades recommendations for EgyptAir"
Negativ: "The heavy touch down upon landing, could have been a little bit smoother. That was not a big deal at all."
Negativ: "Everything was ok and no delays"
Positiv: "The captain"
Negativ: "Food"
Positiv: "Boarding was done well and plane was on time."
Negativ: "The staff was not very friendly and very lax in prep for take-off and landing."
Positiv: "Timely arrival"
Positiv: "On time and comfortable"
Negativ: "Too many check points, very lousy checking in area in the airport and no one to organize people checking in cause long wait line"
Positiv: "The airplane was specious and comfortable and the crew are extremely nice people"
Negativ: "We took off later than the expected time wäbut we and that‘s not I‘m used to from egyptair but eventually we reached our destination in the mean expected time, also the landing was a bit harsh and we felt it all"
Positiv: "The crew was friendly"
Negativ: "The comfort, the plan was old and seat were not comfortable"
Positiv: "Timing and Food"
Negativ: "Out of 50 international flights in the past 5 years, this is the first time on EGYPTAIR. They lost one piece of luggage."
Positiv: "Good crew. New plane."
Negativ: "Leg space was tiny. Uncomfortable seat."
Negativ: "Great"
Positiv: "Great crew!"
Negativ: "Not much- the flight , plane and crew were fantastic"
Positiv: "Very good pilot with landing and takeoff. Crew was ok. Was surprised about the food considering the short trip. Also, they revive silverware for economy class, so that’s definitely a plus"
Negativ: "The airplane was a little dirty or outdated shal I say. Entertainment is almost nonexistent."
Negativ: "It was all great"
Negativ: "Captain and crew where rude and the captain almost lost control of the plane as we were landing."
Positiv: "Sericve level on the plane and staff attitude and addition new brand plane 787"
Negativ: "Departure on time"
Negativ: "Shorter flights and no delay"
Positiv: "Airplane crew were frendly and helpful."
Negativ: "I hope to all aircrafts to think wisely about my opinion. Please let economic passenger go in to reach their seats from back to head, late let the business passengers enter to reach their seats to avoid bags traffic above each passenger seat. Thank you."
Positiv: "Yes"
Negativ: "Yes"
Positiv: "We were traveling with a person in a wheelchair. The crew and staff were fantastic. Lots of help that made the experience great!"
Negativ: "The seats could be roomier."
Negativ: "2 Deutsche Filme waren etwas wenig unter 30. der Flug hätte 3 Stunden Verspätung und im Internet hat man mehr erfahren als man von Personal an Auskunft bekam . Traurige Angelegenheit"
Positiv: "yes"
Positiv: "crew was great"
Negativ: "business seats could be more comfortable"
Positiv: "crew was good and seats was just OK"
Negativ: "more leg room"
Positiv: "On time. Hot food."
Negativ: "No water bottles available. Food bland."
Positiv: "Ich finde, Egypt Air nach GVA ist ein angenehmer Flug. Gute Piloten."
Negativ: "Musikauswahl und Tonqualität ist nicht gut. Das Gepäck ist nicht angekommen. Überlege mir, ob ich nicht doch wieder mit Swiss fliegen will ..."
Positiv: "Beinfreiheit und ein Mindestmaß an Komfort ist in dem Egypt Air Business Class Produkt vorhanden aber mehr auch nicht. In keine Fall vergleichbar mit den Produkten z.B. von Lufthansa, SAS oder auch nur BA"
Negativ: "Keine vollständigen Liegesitze, veraltete Maschinen, dreckige und verbrauchte WCs, mangelnder Service"
Positiv: "Service was good Airplane was good .while some European air lines are cutting on service Egypt Air was generous. Entertainment was good too."
Negativ: "Boarding as usual un organized."
Negativ: "Plane was really old. They desperately need to upgrade their fleet."
Positiv: "Flight was on time and I appreciate that."
Negativ: "This flight was an hour behind schedule and I appreciate it when flights are on time."
Positiv: "This flight was on time and I appreciate when Egypt Air flights are on time."
Positiv: "This flight was on time and I truly appreciate when EgyptAir flights are on time."
Negativ: "Staff are rude in comparison to other airlines, hostess greeting us actually called my 2 year old naughty for touching the toilet door whilst boarding! Media is also limited and with constant interruptions, plus not available for take off or landing! Tray tables were dirty, I’ve honestly given up trying to eat the food on board these flights! Despite numerous tags and a note on my ticket the stroller is never able to be brought up to the aircraft door. I won’t be flying Egyptair again"
Positiv: "We arrived safely."
Negativ: "The plane was dirty and so cramped. The food was bad. The flight attendants were frustrated and angry. No internet options. The tv shows and movies were all old and there wasn’t very many options at all. Connecting in Cairo was complete chaos and so exhausting."
Negativ: "Every thing"
Positiv: "The Pilots professionalism, frequent updates. The attention given to the passengers, especially mother's and babies."
Negativ: "Ground staff arbitrarily decided whose carryon luggage they should take because the flight was full and loading over head compartments do take up time and might cause delay. I would like to suggest that an announcement be made and ask passengers to volunteer their carryon to be loaded with other luggage..."
Positiv: "Alle waren sehr aufmerksam und freundlich"
Negativ: "Das Essen hat mir persönlich nicht so geschmeckt, dass ist aber Geschmacksache"
Positiv: "Boarding process extremely fast, starting from check-in till boarding. Take-Off on time. Very smooth landing."
Negativ: "Crew lacks practical experince, especially clear due to the that flight was almost fully booked. Some lack of control or responding to passengers eventually was clear."
Positiv: "Helpful friendly crew."
Negativ: "Planes a bit old and cramped, but otherwise comfortable."
Positiv: "Crew was nice"
Negativ: "Very rough landing."
Positiv: "Flugpersonal war ok."
Negativ: "Business Class: Essen sehr bescheiden! Getränke eine Unverschämtheit - nur süße Softdrinks + stilles Wasser + Tee/Kaffee. Vor dem Start nicht genug Zeit, um die englischen Sicherheitshinweise abzuspielen. Aber dafür beginnt alles mit irgendwelchen Koransuren oder islamischen Gebeten. Ist Egypt Air nun eine religiöse Institution oder wollen sie eine internationale Airline sein??? KEIN BUSINESS CLASS GOLD TRACK! Wie üblich wird nur ein Röntgengerät benutzt, da für das zweite kein Personal vorhanden ist! Dadurch dauert der Boardprozess wie immer länger als geplant."
Positiv: "The direct flight non stop Price"
Negativ: "Not the greatest of comfortable seat - needs flat beds similar to Oman Air. Plane a little tired but very smooth landing In seat power didn't work"
Negativ: "There is long delay fo 4 hours. In first flight from Cairo to madina air condition not worked correctly"
great experience
Negativ: "Nice flight cheap n cheerful"
Positiv: "Nothing because I wasn’t able to make the flight service."
Negativ: "Have customer service respond in a timely manner. I know you can’t control other agency have been trying 4 days prior to flight schedule to cancel due to positive Covid-19 results and still no response so don’t know if I will lose my ticket price if so won’t deal with you again"
Positiv: "Seat was comfortable, had an emergency exit seat."
Positiv: "The warm towel given for the hands and face at the beiginning was a nice surprise treat. Great also that blankets and headphones were provided."
Negativ: "More food variety as some items ran out as they got to the back of the plane"
Negativ: "Movie selection"
Negativ: "Die Bestuhlung der Business Class ist bei Oman Air besser, da hat jeder Sitz Zugang zum Gang. Bei der KLM ist der Fensterplatz im Nachteil, weil er über den Gangplatz klettern muss. Ich wollte auch lieber den Gangplatz, bekam ich aber nicht."
Positiv: "Service was perfect"
Negativ: "It was an old plane and it was completely full. In this old planes you don't have much space especially when you want to do some work in economic class."
Negativ: "Flight was 4 hours late making for a tight connection in Nairobi and our luggage not making the connection! No matter how good your service, if you don’t get the luggage through, you fail!"
Positiv: "Lazy crew dont even provide water when needed. The cabin was extremely hot and the blowers dont work."
Positiv: "Yes the crew was amazing"
Negativ: "Provide food for kids first before even the special meals people"
Positiv: "The gate crew was helpful"
Negativ: "Earlier notification of 7 hour wait time due to delay."
Positiv: "Seats were very crowded. A few more inches would have made it excellent. Overhead luggage storage was tiny."
Negativ: "Der Flug wurde bereits einmal zu unseren Ungunsten nach hinten verschoben und heute kurze Zeit vor Abflug erneut um unglaubliche 80 min! So saßen wir insgesamt knapp 5 std. aus Kisumu kommend in Nairobi am Airport! Unangenehm!!!"
Positiv: "Comfortable seats and spacious leg room."
Negativ: "Good ride and smooth landing."
Positiv: "The plane is quite comfortable"
Negativ: "Boarding and keeping time."
Positiv: "The pilot explained why the flight was delayed."
Negativ: "The flight was 5 hours late to depart. This is unacceptable."
Negativ: "Did not arrive for it"
Positiv: "I had an entire row to myself so this greatly improved my experience, but if this had not been the case I don't think I would have rated my flight as high."
Positiv: "moderne Flugzeuge erstklassiger Service lokale Speisen"
Negativ: "nicht die allerneusten Filme beim Unterhalltungsprogramm"
Positiv: "Short 1 hour flight, not much they can screw up."
Positiv: "All good"
Negativ: "The plane boarded at 9:30am and then we sat on the tarmac for 5 hours waiting for a new pilot. We were not fed, or told how long it ws going to take. After 5 hours, we finally took off, but were not offered food for another two hours. The 11.5 hour flight turned into a 16 hour flight..."
Positiv: "On board movie selection is good, however could be a bit larger."
Positiv: "the service was outstanding.The crew were very jolly and friendly and were very helpful all the time, well trained crew ,...excellent job KQ crew and Kenya Airways"
Negativ: "Old planes and little entertainment"
Positiv: "Well 1 out of our 3 bags arrived in Bujumbura, Burundi. We had an overnight flight arrived in in Nairobi at 6:00A, sat around the airport until 5:30P and all our clothes didn’t make it to our destination"
Negativ: "Lost our bags and now we are figuring out what to wear"
Positiv: "No complains means i LOVED everything. From start to finish."
Negativ: "No complains on this flight."
Positiv: "Well, I missed it due to multiple delays out of Nairobi -- so not much good to say."
Negativ: "Delayed. Staff in Nairobi swore up and down that I'd be able to take the bottle I bought in duty free onto my connecting flight in Mumbai, but it was confiscated at customs -- so thanks a lot."
Positiv: "Service, crew"
Negativ: "Nothing"
Positiv: "Everything"
Negativ: "Nothing"
Negativ: "Food"
Negativ: "nothing"
Positiv: "Late arrival Nairobi. missed flight"
Negativ: "Late arrival Nairobi. missed flight"
Positiv: "The plane and flight crew were fine"
Negativ: "Overbooked flight- cancelled many people's trips! A dozen people with printed out and confirmed flights were turned away and asked to book with other airlines. Anyone who didn't checkin online was left at the airport- even those who booked, paid in full, and confirmed in person at the Kenya Airways office the day before. And we were all at the airport hours early. The ground staff in Arusha had no idea how to check people into the flight. They lied to us about what was happening and wouldn't update us about how they overbooked. They tried to email the main office and refused to just call them on the phone. I only got on the flight because I ignored their suggestion to 'just go sit down and let them work it out'. For people who did what they were told- they all missed the flight. I did online checkin on my phone and then all of a sudden there was a seat for me on the plane and I got on. Everyone else was left at the airport with no idea what was happening. I normally love Kenya Airways, but this level of overbooking and incompetent ground staff made me change my mind."
Positiv: "The flight was short."
Negativ: "There was no clarity on baggage allowance on either leg of the flight. This created a situation in which I was charged two different amounts of extra baggage and given bad information on both the departure and return trip. It was also unclear that, though we'd purchased a Kenyan Airlines round-trip between Nairobi and Zanzibar, the outbound leg was operated by Precision Air. This was not indicated on our e-tickets. We found out at the airport."
Negativ: "The airline doesn't accept payments for changing flights over the phone. I arrived at Lilongwe airport and they said I couldn't pay them there and that I should pay in Nairobi. The plane was of course late leaving Malawi and when I arrived in Nairobi, the plane was getting ready to leave. The customer service line had +20 people in it. I waited my turn then the agent said it was my fault that I missed the flight and the next flight would be $243 USD instead of $90 like the gate agent stated. Then they told me I had to pay the $243 in cash and they didn't accept credit cards. All of the ATMs were broken there. I returned to the agent and they did accept credit cards, they just didn't want to go to the office to swipe it. The entire ordeal took +4 hours. Worst customer service ever."
Positiv: "Crew"
Negativ: "Equipment, old plane with hard seats, no entertainment."
Negativ: "Delays"
Negativ: "Food was terrible throughout Seat was tight"
Positiv: "Plane was a new Dreamliner and nice to fly in with excellent entertainment package."
Negativ: "I had 3 hours in Johannesburg before catching a shuttle bus, so being an hour late wasn't a big problem. After rushing from Entebbe flight which was an hour late leaving and arriving, I got to the gate to be informed that this NBO to JNB flight was an hour late in departing. Pilot said it was due to "technical difficulties". My ticket had 4 legs : Nov 28 due to leave JNB at 1:20 finally left at 8:30 due to NBO runway closed from plane belly landing - the pilot was very apologetic - LATE. Dec 5 NBO to Entebbe was an hour late due to "passenger problem and luggage taken off" - LATE. Dec 10 Entebbe to NBO left an hour late due to "plane arriving late" - LATE. Dec 10 NBO to Johannesburg was an hour late due to "technical difficulties" - LATE. All 4 flights were at least an hour late leaving and arriving yet the pilots all said thanks for flying Kenya Airways - the Pride of Africa. This is what Africa should be proud of ?!? and Kenya Airways is proud of ?!? Passengers I talked to all were negative in their comments about Kenya Airways. All said there is ALWAYS something of a problem on a Kenya Airways flight. Lady on NBO to EBB flight next to me as we boarded plane and I said everything has gone smoothly so far, replied - the flight isn't over yet - and then we sat in the plane for an hour while they "removed passengers luggage". A man in NBO departure area as we waited to board JNB late flight said, the procedures and organisation are terrible with problems most of the time, which was why he was using up his reward miles because he didn't want to fly Kenya Airways again. This is the culture of this airline which is allowed to continue with seemingly no regard for the paying customers. If the powers that be such as the FAA, imposed a $100 credit to each passenger for late leaving or arriving, I would have received $400 back on a ticket that cost $750. Maybe the airlines would do something practical to remedy their problems and care for the paying customers rather than just saying "we are sorry for any inconvenience "."
Positiv: "Business passengers still served snacks even with such a short flight. Great view of Mount Kilimanjaro"
Negativ: "I was not informed by either telephone or email that the flight was being delayed by 3 hours until I have arrived at the airport, despite having the customer contact information. Moreover the delay eventually turned out to be about four and a half hours; disgraceful and unprofessional! I no longer plan to patronize Kenya Airways if I can help it!"
Positiv: "Der sitzabstand, freundliche Besatzung"
Negativ: "IFE funktionierte nicht, wenig GetränkeAuswahl, nur einen snack zum essen"
Positiv: "I liked the courtesy of the staff"
Positiv: "Nothing"
Negativ: "Poor organization regarding flight cancellation - I was stuck in the CDG airport all day long to find out more information and get a hotel voucher. And then next morning, there was no clear announcement regarding a rescheduled flight; the flight was delayed AGAIN. This trip caused so much problem in my work."
Negativ: "The planes on this route are also very old with manual screens,unnecessary delays. I mean KQ needs to style up. Another airline will soon sweep them off business"
Negativ: "Their flights have been late all the two times I flew with Kenya Airways. Could be a problem if you need to connect to another flight!!"
Positiv: "Aircraft."
Negativ: "Boarding was late."
Positiv: "Crew Communications every. Inbound Captain Landings and Take off"
Negativ: "Captains Landing outbound Fugi Airport Siera Leone and Landing in Accra. The Pilot caused Panic, he is inexperienced. Captain flight 5595 to Accra from Monrovia on Sep 2,2016. Disaster awaiting"
Food excellent
Negativ: "First of all, my flight had no option to plug my cellphone, there was no TV screen and no WiFi.. they served some loaf of bread cut in half with some spices inside and called it dinner! But the most disappointing thing is the fact is that they LOST BOTH OF MY LUGGAGE BAGS, and the most they could offer me is $50 compensation (my belongings worth thousands of dollars) And even this I would have to claim from my “home country” which is completely unreasonable as my home country isn’t the one lost my luggage, the airlines had! Beyond shocked, disappointed and aggravated, this was my first time flying this airlines and I promise you it’s the last. Won’t recommend to anyone."
Negativ: "Safe"
Negativ: "Everything was great!!"
Negativ: "Water to drink during flight."
Positiv: "Asked for water that I never received. Wasn’t allowed to bathroom although still 20 min until landing and other people still got up"
Negativ: "Poorly organised meal service"
Negativ: "Online check in was not possible. The check in and boarding process took more than two hours and there was no order."
Positiv: "Amazing crew"
Negativ: "They need to improve on thier inflight menu and the check-in and boarding experience"
Negativ: "Old aircraft rickety seats"
Negativ: "Airport Addis Ababa is chaos."
Negativ: "Flight departure change 10 min earlier was not emailed. Total confusion and communication problems for boarding. In addition the shuttle bus was sent to the wrong airplane and had to return 3 times."
Negativ: "The delay time was too much for no proper reason"
Positiv: "The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous."
Negativ: "See above"
Positiv: "Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing."
Negativ: "The lunch - tooo much rice no sauce. Food was okay. The sandwich was good."
Negativ: "wasserspülung der Toiletten im Airbus von Addis nach Harare hat nicht funktioniert, Toiletten verschmutzt, Spülen nicht möglich"
Positiv: "Nothing?"
Negativ: "Lounge seating and services. Boarding. Lots of uncontrollable people trying to be first to board."
Negativ: "Auf allen acht Flügen mit Ethiopian waren die Sessel und der Boden schmutzig und dreckig, abgewetzt. Die Crew lässt Dinge dir heruntergefallen sind auch einfach am Boden liegen. Langsam beim serviceablauf. Overhead bins teilweise bei start offen. Katastrophe!"
Negativ: "Auf allen acht Flügen mit Ethiopian waren die Sessel und der Boden schmutzig und dreckig, abgewetzt. Die Crew lässt Dinge dir heruntergefallen sind auch einfach am Boden liegen. Langsam beim serviceablauf. Overhead bins teilweise bei start offen. Katastrophe!"
Positiv: "The crew was great. Extremely accommodating for families."
Positiv: "Es hat alles gut geklappt. Boarding, Team und sitze sind sehr gut. Essen und Board Programm sind vollkommen ausreichend."
Negativ: "Nichts. Es war alles sehr gut. Ethiopian würde ich wieder fliegen."
Positiv: "Es hat alles gut geklappt. Boarding, Team und sitze sind sehr gut. Essen und Board Programm sind vollkommen ausreichend."
Negativ: "Nichts. Es war alles sehr gut. Ethiopian würde ich wieder fliegen."
Positiv: "Crew was friendly. Food somewhat better than prior leg but far from business class standard."
Negativ: "Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc."
Positiv: "The short flight and pleased to get food."
Negativ: "A very lengthy boarding process and the inevitable delay of an hour. Not good when it's already a late night flight. No entertainment console. Quite cramped"
Negativ: "Unsufficent information about boarding ..I missed my flight I will never use this service again ... complete waste of time"
Positiv: "The staff"
Negativ: "We were delayed for extremely long"
Negativ: "Nothing. Very smooth"
Positiv: "Service"
Positiv: "Although we had abou an hour delay, we arrived only thirty minutes after the scheduled time. The flight crew was very nice and friendly."
Negativ: "The touchscreen did not work very well; was only able I o see one movie but is was an overnight flight so it wasn’t too much at a hassle."
Positiv: "The flight from Newark to Abidjan was pretty comfortable and smooth"
Negativ: "Once in Abidjan, it became a mess. First we were left waiting for over an hour without any explanation. Then we were told that we had to retrieve our baggage and then recheck them. Hardly anyone spoke English so that was a long and confusing ordeal."
Positiv: "Nice crew"
Negativ: "Aircraft and business seat just medium Food quite as fast-food service"
Positiv: "Cheap fare, no frills."
Negativ: "Too hot, crew isn’t friendly (could be cultural difference), jam packed flight with tons of small children so was unlikely to ever be super pleasant."
Negativ: "The crew on the ground could be more friendly and could improve their communication. Improvement needed on the food."
Positiv: "Sehr schmackhaftes essen"
Negativ: "1 h Verspätung beim Abflug (im Flugzeug sitzend) wegen Gewichtsverteilung der Ladung."
Positiv: "Spacious seats, attentive flight attendants"
Negativ: "Bathrooms were messy and ran out of soap in one."
Positiv: "Vom Boarding bis hin zur Betreuung in den Maschinen war alles gut!"
Negativ: "Der Online Check-in hat nicht so besonders gut funktioniert. Da gibt es bei der star alliance klares Verbesserungspotential."
Positiv: "We were told by United that Ethiopian Airlines does not allow more than 2 checked bags per customer, but that is absolutely not the case. We ended up driving to LA and found that Ethiopian accepts as many bags as we will pay for."
Negativ: "Everything."
Positiv: "The staff assistance Kosher food was great"
Negativ: "Overhead baggage compartment was taken over by cups and stuff"
Positiv: "the air craft was very good and the comfort is good no complain..."
Negativ: "i did'n't like some of the cabin crew the way they are ....and am very disappointed from kinshasa to my check in i did ask a lady about my bag, she told me i will get my bag to cape straight, and i did ask her two times about the bag, she keep saying the same thing i will get my bag to cape town, so until now i haven't find my bag yet, the number they gave me from the airport no body pic up the phone, so i don't know what i can i do to get my bag......if you can hep me in this mater please contact me on my email or on my cell number 0027 78 470 6195. thank you your best regards."
Positiv: "food and beer were fine"
Negativ: "4 flights ,4 delays. poor customer service . every thing is very slow ."
Negativ: "Food can be improved."
Positiv: "crew was okay on board."
Negativ: "delays, delays and no answers about the schedule from anyone. poor food, poor entertainment. the plane was small, crowded and a disguising smell all over."
Positiv: "Everything was great. The seats were comfortable. The crew was awesome! They provided us singular care and 10 hours flights did not seem too long! Entertainment was outstanding."
Negativ: "Crew was not friendly and seemed to ignore my requests. Seat was not comfortable. Food was okay."
Positiv: "POLITE AND GENTLE CREWS. SERVICE WITH A SMILE. AIR FARE REASONABLE COMPARED TO OTHER AIRLINES"
Negativ: "IF FARE IS CHEAP THAN THAT DOES NOT MEAN THE SERVICES SHOULD BE POOR"
Positiv: "I need a refund what do I do for a credit?"
Negativ: "The flight was good"
Positiv: "Comfortable. Crew excellent. On time. Efficient on boarding and landing - good information throughout"
Negativ: "Addis Ababa airport very crowded with no seat available for five hour stopover. Food outlets limited"
Positiv: "It was nice and cool just that the space between seats were small compared to the flight from lagos to Addis."
Negativ: "Nothing."
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