Finde günstige Flüge von Wien nach Kansas

Negativ: "Thank you"

Positiv: "Wir waren mit dem Service an Bord und auch am Flughafen rundum zufrieden. Begeistert waren wir von dem Essen an Bord."

Positiv: "Nette Crew, gutes Essen"

Positiv: "Sehr gut"
Negativ: "Alles ok"

Negativ: "The best Airlines All things werde perfekt."

Negativ: "Nothings."

Positiv: "Hatte einen Comfort Sitz und konnte zum ersten Mal meine Beine im Flieger gut unterbringen."
Negativ: "Leider kein Veganes Essen"

Positiv: "-Flight staff -Flight entertainment"
Negativ: "-Last hour gate change -Parking lot instead of gate (both in Wien and Istanbul) -The answer of counter person about the crowdness"

Positiv: "Food, new plane"
Negativ: "Poor boarding process"

Positiv: "Good food"
Negativ: "Slow boarding, bad entertainment screen which should be replaced"

Positiv: "Personal war sehr bemüht und nett alles gut soweit! Gegenüber andere Airlines purer Luxus!"
Negativ: "Mussten auf den babygurt hinweisen und warten und auf den kinderwagen 15min warten. Sonst gut!"

Positiv: "Sehr angenehmer Flug, trotz kurzer Flugstrecke bestes Unterhaltungsprogramm sowie Verpflegung !"

Negativ: "Hate Anadolujet"

Negativ: "10 Stunden Verspätung in Entebbe, 2 Anschlussflüge in Istanbul verpasst! Crew von Entebbe desinteressiert und muffig.Keine Entschuldigung und Entschädigung!! Crew nach Stuttgart besser und freundlicher. In Stuttgart Ankunft 23.15 anstatt 13.55. Beide Maschinen veraltet, Unterhaltungstechnik von Entebbe funktioniert gar nicht, kein Bemühen der Besatzung, auch Bordtechnik im Airbus nach Stuttgart völlig veraltet! Keine Weiterempfehlung!"

Positiv: "Leider war mein fernsehrbildschirm beschädigt"

Negativ: "the wait for 9 hours at the airport is horrible with the airport being bad and no place to relax"

Positiv: "Crew were so patient"
Negativ: "During the delay we had to wait inside the cabin and it was too hot:( children got mad:/"

Positiv: "Crew was very kind"
Negativ: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"

Negativ: "My bag didn’t arrive"

Positiv: "Das Essen war gut. Bequeme Sitze und gute Beinfreiheit."

Positiv: "Turkish Airlines ist pünktlich, hat tolles Essen, Beinfreiheit und fast alle Flugzeuge sind neu. Natürlich ist die Besatzung überaus Gastfreundlich und stets bemüht besten Service zu bieten."
Negativ: "Nichts zu beanstanden."

Positiv: "Excellent service"
Negativ: "Food quality was not as good as on a Turkish Airlines business class flight we took a few years ago"

Positiv: "Turkish airlines gibt sich Mühe, in Economy an Business Class Standards heran zu kommen. Rosen auf der Toilette, Speisekarte, viele Filme und Musik zur Auswahl... Leider bleibt der Platz aber doch eingeengt, und die Sitze eng. Aber der Preis ist gut! Ich kann Türkisch Airlines nur empfehlen."

Negativ: "Leider war kein mobiler Boarding Pass möglich."

Positiv: "Das Flugpersonal war wie immer sehr lieb und hilfsbereit Das essen schmeckte ganz gut Die sitze waren komfortabel Der flieger war noch in einem ganz guten zustand"
Negativ: "Das einzige problem war, dass ich zwischen zwei ungepflegten und unfreundlichen männern sitzen musste und 2 stunden lang mundgeruch ertragen musste. Konnte meinen sitz nicht ändern da der flieger voll war.."

Positiv: "Sehr Gut"
Negativ: "Sehr gut"

Positiv: "Superrrrrr"

Positiv: "Toouch screen yeaaa :-)"

Positiv: "Everything on the plane was good. For once, we flew business class and we enjoyed the experience."
Negativ: "The food was great."

Positiv: "Everything on the plane was good. For once, we flew business class and we enjoyed the experience. However we were not given priority boarding at Istanbul and then had to wait in the cold corridor until allowed onto the aircraft."
Negativ: "Good food"

Positiv: "Everything fine; However the business lounge in Istanbul felt overcrowded and I had difficulty getting on to Wifi."
Negativ: "Food excellent and interesting, personnel were helpful & friendly"

Positiv: "I don't like flying but this was quite pleasant"
Negativ: "Food was good, entertainment also."

Negativ: "Small seats in the economy class"

Positiv: "Crew sehr bemüht, höflich und zuvorkommend. Sogar ein warmes Frühstück wird serviert - es gibt allerdings keine Auswahlmöglichkeit aber alles bestens."

Positiv: "Gutes service, gutes essen und gute in-flight entertainment."
Negativ: "Abflug von Istanbul verspätet wegen Flughafenverkehr."

Positiv: "Der Flug war sehr angenehm, so wie man sich das wünscht. Das Essen war wie immer sehr lecker und schön frisch. Die Besatzung war immer zur Verfügung."
Negativ: "Die Sitzen waren bequem jedoch die Fuß halte Vorrichtungen haben etwas gestört."

Negativ: "Flug war wahrscheinlich überbucht und konnte nicht einchecken! Unglaubliche Frechheit!!!"

Positiv: "Flottes Boarding, gutes Essen, gute Auswahl an Getränken"
Negativ: "Sitz 1D hat keine Staumöglichkeit oberhalb des Sitzes, man muss weiter weg verstauen"

Positiv: "Sehr gute Auswahl an Speisen und Getränken, komfortabler Sitz 1E"
Negativ: "Keine Brücke ins Flugzeug, mussten etwa 20 Minuten im kalten Bus warten, bis wir an Bord gehen konnten."

Positiv: "Insgesamt sehr angenehmer Flug"
Negativ: "Von 4 Flügen waren ABSOLUT ALLE Flüge überbucht und es war nicht sicher das man mitfliegt! Zudem musste deshalb im Zwischenflughafen jedesmal der Checkin aufgesucht werden (OHNE zu wissen ob man weitekommt) und wegen Verspätung der ersten Maschine war ein rechtzeitiges erreichen des zweiten Fluges ohne massives vordrängeln in den langen Warteschlangen gar nicht möglich! Der Anschlussflug konnte nur durch eine sehr sportliche Leistung (Langes Rennnen) erreicht werden"

Positiv: "Alles war toll"

Positiv: "Gutes Essen"
Negativ: "Verspätete Ankunft"

Positiv: "Gustes Essen, Pünktlich"

Positiv: "All the flight attendants were very nice and helpful. The food was pretty good. The movie selection helped the flight go by quickly."

Negativ: "Das Essen war sehr gut und der sitzkomfort sehr gut"

Positiv: "75 Minuten Verspätung beim Start und dann noch mal 60 Rotieren über Istanbul. Zur "Belohnung" dann kein Flugsteig sondern nochmal 15 Minuten im total überfüllten Bus!"
Negativ: "Essen okay, aber weit unter Turkish Airlines Standard."

Positiv: "The security and service throughout the flight was very good for the price we paid."
Negativ: "The transit time was a bit short for my trip from NYC to DAC."

Positiv: "The crew was really polite and the food was amazing, my favorite part was the dessert!"

Positiv: "Man hätte nichts besser machen können. Sehr freundliches Personal, das Essen schmeckte hervorragend und die Unterhaltung am Bord war 1A Klasse. :)"

Negativ: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Negativ: "Allow business passenger to use front bathroom."

Positiv: "The socks offered in business were comfortable and nice looking. The red wine was good."
Negativ: "The food was just average and the seat not too comfortable"

Positiv: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Positiv: "Customer care was super supportive"
Negativ: "Inflight sandwiches"

Negativ: "Flight got cancelled"

Positiv: "The crew was great. The soecial meal request was hadled well despite oversight."
Negativ: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Negativ: "Fix the damn KIOSKS at Vienna!"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "Everything was smooth and effortless."
Negativ: "Can’t think of anything."

Negativ: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Positiv: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Negativ: "Long haul flight made pleasant by KLM"

Positiv: "super"
Negativ: "alles gut"

Negativ: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Positiv: "Alles ok"

Positiv: "The flight arrived a few minutes early."
Negativ: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Negativ: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Positiv: "We got to Amsterdam on time"
Negativ: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Positiv: "Everything is alright"

Negativ: "Not enough leg room"

Negativ: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Positiv: "Efficient boarding system, clearly signposted. Professional staff"

Positiv: "Crew was awesome"
Negativ: "."

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "I slept pretty much the whole time"

Positiv: "Arrived early!"
Negativ: "Boarding seemed disorganized."

Positiv: "The boarding was easy and you didn't have to wait inline for that long"
Negativ: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Positiv: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Negativ: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Positiv: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Negativ: "there was no lounge close to our departure gate"

Positiv: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Negativ: "Flight departing late."

Positiv: "Food was just fine, movie selection very good"
Negativ: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Negativ: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Positiv: "Friendly staff, good service and on time departure/arrival."

Negativ: "Handgepäck konnte nicht untergebracht werden."

Positiv: "On time"

Positiv: "The pilot was hilarious and his jokes really helped calm the situation when there was crazy turbulence"

Negativ: "My one hour layover turned into a 4 hour past 2AM arrival time."

Negativ: "No beverages available to even purchase ! Ridiculous!"

Positiv: "Smooth flight, great service onboard"

Negativ: "Your seats are too small, but we know the airline industry is not gonna do anything about it."

Positiv: "Crew!"
Negativ: "Food availability."

Positiv: "Yes"
Negativ: "Everything was fine"

Positiv: "Nothing."
Negativ: "No reason to delay a 55 minute flight to make it over 4 hours just for rain. Absolutely ridiculous and I will be calling and complaining to be compensated for my time."

Negativ: "kleines Frühstück für umsonst"

Positiv: "Responsive and helpful crew. Comfortable seating."
Negativ: "More snacks; maybe coffee or a second round of refreshments. Not much, really; it was a great experience under the circumstances."

Positiv: "The boarding process and its ease"
Negativ: "The Wi-Fi was not free and quite expensive. The space between seats was too narrow for my legs resulting in an uncomfortable journey. The entertainment was dated and not varied enough. The food was borderline unsavoury. The wines were cheap... Not an airline I would recommend to anyone."

Negativ: "Left very late with very poor communications that kept changing as well as the gate info!"

Positiv: "Gratis Upgrade in die First bekommen - eigene Suite!"
Negativ: "alles gut"

Positiv: "Included beverage"
Negativ: "No headphones"

Positiv: "Left on time"

Positiv: "Das bordprogramm filmauswahl"
Negativ: "Vom Einchecken übers umsteigen war alles schlecht organisiert Und am Ende ging auch noch mein Gepäck verloren!"

Positiv: "Sehr nette crew"
Negativ: "Crew kannte die Maschine nicht, Fluggäste wurden gratis umgesetzt"

Positiv: "Könnten einen früheren Flug finden"
Negativ: "Leider nicht den gleichen Status bekommen"

Negativ: "Customer service was bad"

Positiv: "Flugzeug war ein altes Flugzeug meine ich. Durchdas es nicht voll besetzt war hatte ich einen 3er Sitz für mich alleine. Super Besatzung wirkte auf mich gestresst ganzes Team war auch untereinander nicht harmonisch. Bordunterhaltung gabs nur in Oben alle 3 bis Sitzreihen einen TV dort konnte man Film schauen, nicht nach eigener Wahl. Sonst konnte man Film und Unterhaltung im Händy oder schauen Tablet herunterladen.Brauchst einfach gute Batterien dafür es gab keine Auflade Möglichkeiten, nur am Airport."
Negativ: "Besatzung Bordunterhaltung Verpflegung,alles mit Kartongschachteln wurdest nicht gefragt was du willst. Wurde einfach wauf den Klapptisch hingeknallt. Alles in allem sonst ruhig sauber und in Ordnung."

Positiv: "Dass ich sogar einen Kaffe und einkleiner Snack in Form von kleienem Keks bekam. Ich war vorbereitet, dass ich nichts erhalte.Hatte etwas zu Essen dabei. Freundliches Personal Bordunterhaltung nur bezahlbar und übers Laptop oder Handy Hatte Auflade Möglichkeiten beim vorder Sitz.."

Positiv: "The flight was shorter than we expected! And after a long flight that was most appreciated."

Positiv: "plane had wifi"
Negativ: "multiple gate changes multiple delays boarded and then sat on the plane never pushing back from gate"

Positiv: "Thank God for the entertainment options in this flight since it is so long... seats recline a bit but the leg room is a bit small, so by the end everything hurts anyway. Had a nice dinner and several snacks. Not too bad. The crew was pretty friendly. I have no complaints at all about AA."

Negativ: "Keine Boarungerhaltung, unfreundliches Personal, grosse Verspätungen und enge Sitze. Und dies alles für Interkontinentalraketen Flügen. Alles schlecht bei American Airlines. Nie mehr."

Positiv: "Flugpersonal war freundlich und aufmerksam. Leider sind beide Flüge verspätet abgeflogen."
Negativ: "Essen war sehr gut. Sitzplätze gemütlich mit genug Platz für Beine."

Negativ: "Long delays"

Positiv: "Nice crew, very reasonable cost. Didn’t like the “no overhead access” but worth it for the money I saved."
Negativ: "The seats are ridiculously crowded. It’s really so uncomfortable and claustrophobic, even for shorter flights."

Positiv: "The staff was great, luckily an pretty empty flight"
Negativ: "The food in coach is a disgrace. It’s terrible a few $$ More and it would actually be have way decent"

Positiv: "Alle waren aufmerksam, auf dem Flug selbst lief alles reibungslos."
Negativ: "Der Flug hatte 30 Minuten Verspätung und mein Koffer traf mit einem eheren Flieger ein und stand deshalb relativ unbeaufsichtigt in der Gegend rum."

Negativ: "did not get my requested wheel chair service."

Positiv: "All good, on time, crew was pleasant!"
Negativ: "All good"

Positiv: "Flight depart on time, with possible 5 minute delay. No problem at all."

Negativ: "Im Prinzip war der Flug in time gelandet. Aber dann 40 Minuten gewartet bis ein Gate frei ist. Danach ewiges warten auf den Koffer. Sehr schlechter Service, keine Informationen."

Positiv: "Flug Personal war OK aber für sitze waren sehr klein und musste Arm gegen Arm mit Sitznachbarn fliegen. (Unsere Maschine war ein Boeing 787)."
Negativ: "Essen war auch nicht sehr gut."

Positiv: "Paid extra for more legroom"
Negativ: "No Free WiFi"

Positiv: "Personalities...loved their job. Great to talk to."
Negativ: "Bosrdunf staff at DCA. No communication in crowded area"

Positiv: "sehr gutes Essen und Unterhaltungsprogramm."
Negativ: "Sitze waren ok,"

Negativ: "Eine uralte Maschine mit wenigen zentralen Monitoren für die Bordunterhaltung"

Positiv: "Flight on time ."

Negativ: "Beyond pritzzels pls have other snack varieties"

Positiv: "Gate attendant kept us informed frequently as to the status of the flight"
Negativ: "Rudeness/snappiness of the stewardesses"

Negativ: "The staff, specifically Stephen, need to focus when serving who he served and where he left off! 5 passengers were not served at all until they came around for trash which we did not have! Then were told there were not any full meals left! If you booked that many tickets the amount of meals should match!"

Positiv: "Flugpersonal war super. Es gab häufig Essen und Trinken"
Negativ: "Leider ist das Flugzeug mit einer Verspätung von knapp einer Stunde losgeflogen."

Positiv: "It was on time and there was a pillow & blanket waiting in every seat."
Negativ: "Poor video screens, no choice in fils without downloading & paying for their WiFi, and film language kept changing randomly from English to Italian!?!"

Negativ: "I did not like that the airline would not give a seat on an earlier flight so that I would not have to spend so many hours in the Chicago O'Hare airport. I did not like that the airport only allowed me thirty minutes of access to the internet. As a result, I could not work while I had to wait for my flight. Finally, I did not like that the airline lost or delayed my bag."

Positiv: "Boarding and service was nice"
Negativ: "We were delayed an hour because the plan was in the hanger! Why? We were all there, didn't American know the plane should be at he gate! No escplanation as to why the plane was not there other than it was in the hanger! Airlines need to let the customers be flexible especially when are!"

Negativ: "Flight was 1.5 hours delayed with another 1 hour delay on the tarmac"

Positiv: "Boarding and debar king was quick."
Negativ: "Attendant was surly, no coffee, no continental breakfast as indicated on the reservation. Very disappointed with in-flight service."

Positiv: "Nothing"
Negativ: "Crew behaviour is ridiculous. She says I am not here for listening you, you have to listen to us only, otherwise we will call security"

Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"

Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."

Positiv: "The crew was amazing, the flight was fast and easy."
Negativ: "New seats are very cramped."

Positiv: "The crew was amazing. The economic seat (I always prefer to select aisle seat) was OK for me."
Negativ: "I often prefer to take Air Canada flight for the departure to any international cities, because it hardly happened to have any cancelled AC flights during my Air flight dates in my past years trips."

Negativ: "Timeliness"

Positiv: "The set was super comfortable"
Negativ: "Everything was excellent"

Positiv: "Guter Service"
Negativ: "Pünktlichkeit"

Positiv: "Great"

Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."

Negativ: "Will never book a trip with you"

Positiv: "Nice plane, great staff"
Negativ: "Slow to board and slow in Vancouver to get the jetway Connie red."

Positiv: "getting of the plane!"
Negativ: "the bed bugs, no lights, no comfort, the cold, very limited service"

Positiv: "The flight itself was very good The plane was quite new. Very comfortable seats and plenty of leg room with nothing obstructing the foot space. Good inflight entertainment and complimentary earbuds. Flight attendents were capable and friendly, food service better than average."
Negativ: "Check-in at the Air Canada counter was chaotic, a long lineup with only one agent available to direct the crowd. She coped well considering there were multiple people asking questions at the same time. There was a small sign instructing persons who had obtained boarding passes and luggage tags to go to baggage drop but no signs or separate lanes to indicate where that was. Very disorganized. At the gate it was the same scenario. Agents at adjacent desks were calling boarding instructions for multiple flights at the same time. Our Vancouver flight was never actually announced but passengers all started lining up because the stated boarding time had passed. It was impossible to tell which flight was calling for which boarding zones and everyone was wondering out loud "what is going on here?" Once finally aboard we sat on the runway, our flight left an hour late and we missed our connecting flight in Vancouver which, I realize happens. However..."

Negativ: "seat pitch pretty tight."

Positiv: "I hadn’t been on a plane in almost 10 years. People were very helpful at the airports. The plane ride was comfortable. The crew was nice both ways. I would. The price was excellent!"

Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."

Positiv: "The food and service were very good."
Negativ: "The entertainment system is a bit outdated and had to be rebooted more than once. But this was only a minor inconvenience."

Negativ: "The plane was late and caused me to miss my connecting flight and my very important doctor's appointment."

Positiv: "it got me to my destination."
Negativ: "cramped for a tall person (6'3") such as myself. food was poor and portion small, bring your own. had to pay for beer and wine on transpacific flight."

Positiv: "Inonized windows"
Negativ: "No"

Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."

Positiv: "Inexpensive flight, good connections, decent food, and professional and friendly flight attendants and service."

Positiv: "We received generous vouchers, when our flight was delayed prior to its cancellation."
Negativ: "The only disappointing thing about our flight was the cancellation without warning and explanation. We then had to work to get on a new flight as some of our party were not automatically re-booked."

Positiv: "nothing"
Negativ: "the flight was 5 hours late"

Positiv: "Nothing special."
Negativ: "Not apply."

Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."

Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"

Positiv: "The crew was very friendly and pleasant on this flight!"
Negativ: "The flight was delayed, entertainment choices need more variety. The overhead bins ran out of space very quickly."

Positiv: "Short flight"
Negativ: "Coming back, the drinks and the declaration cards came too late. We were landing when I got a Cole."

Negativ: "On a 4+ hour flight, I was really surprised that there were no snacks or food included in the ticket; only paid "cafe" options."

Positiv: "A very pleasant 9-hour flight. Plenty of room and good entertainment."

Negativ: "Delayed as usual for AC"

Positiv: "Surprised at the quality of the vegan meal. It was roomy enough for coach economy travel.Good variety of in flight entertainment."
Negativ: "Wish they would of had an option to purchase something to eat also."

Negativ: "didnt like the cabin crew attendants. Only 1 I interacted with gave off the impression of friendly. When they canceled the flight, the information they sent to me was inaccurate and during the rescheduling process people were short with me and it took forever. When inquiring about a refund so I could find a faster flight home, they told me they couldnt confirm the amount I might be refunded, but it would be hardly anything. Therefore, forcing me to be almost a day late getting home."

Positiv: "Being transported safely to yyz"
Negativ: "How cheap the airline is compared to west jet and caribbean airlines"

Positiv: "The crew was friendly."
Negativ: "The seats were hard and not comfortable. There was no entertainment on back of the seats."

Positiv: "In seat entertainment console with recent movies. Only food for purchase."

Positiv: "Cabin crew were really nice."
Negativ: "The media selection was minimal."

Positiv: "Reliable. Easy to board. On time!"

Positiv: "The crew was attentive."
Negativ: "The head phone slot did not work. Then the TVs went out which did not matter because I could not listen to them anyway."

Positiv: "I liked the boarding lines based on groups."
Negativ: "Only was offered a small bag of mixed snacks and a drink."

Positiv: "The flight was delayed long enough that I missed the connection flight but they put me on the earlier flight so I did make the connection"

Negativ: "Flight was delayed making me miss my connection. Poor customer service at the airport plus the fact that my baggage got lost however, it was delivered after 24 hours."

Positiv: "Attendants were friendly. Equipment comfortable, many entertainment options."
Negativ: "Long lines for boarding, continuous calling of 50+ passenger names while boarding lines congested the gate."

Positiv: "Everything went smoothly. Everyone was pleasant and respectful."

Positiv: "I liked the fact that the seats had plenty of leg room as I am tall and hate having my knees hitting the seat in front of me."
Negativ: "Flying from US to Canada was a challenge because of all the customs requirements. But,. better safe than sorry . This four hour flight did not even offer pretzels"

Positiv: "Friendly employees at each turn"
Negativ: "Change food to more palatable. Improve entertainment options to rival Delta and Aer Lingus"

Negativ: "Barely any entertainment for the 11 hour flight because no one advised me to download their app to access their small selection. Also, first international flight that wanted to charge for beer (highest price I've seen)."

Negativ: "Had delays going to Toronto and returning to Columbus."

Positiv: "Spacious seating."
Negativ: "Flight attendants unimpressive in their interest."

Positiv: "Sehr positiv dass man der Person neben mir einen freien Platz anbot und wir dadurch mehr Platz hatten. Sitzplatz hatte ausreichend Platz und das Unterhaltungsprogramm war sehr gut."
Negativ: "Frühstück hätte besser sein können"

Positiv: "Poor"

Positiv: "The crew"

Negativ: "Bigger seats and warmer cabin"

Positiv: "The crew was cool! No problems whatsoever, didn’t know what was leaking on me! And the flight was horrible with Turbulence! I was scared at every moment and the landed was ok! I have had better flights!"
Negativ: "I’m not sure at this point! Probably just Mother Nature!"

Negativ: "Leaving on time, or not being boarded until we were actually going to leave. We sat on the tarmac for 3.5 hours while we were hungry and thirsty. The communication was poor overall on why we wouldn’t leave. Terrible flight."

Negativ: "Pünktlich"

Positiv: "Food and crew were good"
Negativ: "Our plane left late which equalled missing our connecting flight which equalled almost missing our window to pick up our car rental. Timely boarding and accommodation/coordination with connecting flight could have been handled better"

Positiv: "Seats were better than usual. On time."
Negativ: "Jammed full, not enough overhead bin storage. Too many people allowed to bring on WAY too much as carry-on. Badly managed. Wasn't Lufthansa, was a code share on a United flight. Wish it was Lufthansa, which is what the ticket originally was supposed to be. Bait and switch!"

Negativ: "United basic economy is worth the price but inability to check in prior to arriving at the airport is frustrating due to the fact they must check to see your bag"

Negativ: "Seats very uncomfortable Planes tatty Toilets very dirty"

Positiv: "Crew was great. Let me sleep and was pleasant and professional."
Negativ: "food"

Negativ: "bei einem 45 min Flug kann man nicht viel anders machen"

Positiv: "eingentlich war gar nichts wirklich gut. sondern max mässig"
Negativ: "Es gibt 2x auf einem über 11 Stunden non-stop Flug was zum essen:Nach dem Start und einmal 1,5 Stunden vor der Landung. 9 Std. nichts. Wenn dann eine Stewardess helfen will mit einem kleinen Snack aber von einem Kollegin gebremst wird, dann finde ich das unverschämt!! "Wir machen keine Ausnahmen!""

Positiv: "Great crew"
Negativ: "More legroom"

Positiv: "Personal freundlich und in dem Fall war der Punkt 20 Minuten überpünktlich"
Negativ: "Wie üblich auf diesen kurzen Flügen keine Bordunterhaltung. Relativ wenig Sitzabstand wie sonst aber auch üblich (bei knappe 1,90m) wenn kein spezieller Sitz mehr frei ist."

Negativ: "I missed having the navigation map when traveling such a long distance."

Positiv: "The flight attendant from HSV to ORD was really funny! I don’t know if it was planned or intentional but he definitely had everyone’s attention!"

Positiv: "Crew & flight were fine."
Negativ: "Nickel & dime passengers for everything"

Positiv: "Leider verspätet"

Negativ: "Entertainment während des Fluges nur gegen Aufpreis mittels Kreditkartenzahlung möglich"

Negativ: "- knapp unter 6 Std Flugzeit und nur ein Mini-sackerl bretzen zum Essen - für jedes Gepäckstück wird kassiert"

Positiv: "Flug hat Minimumkriterien erfuellt. Puenklichkeit und Sicherheit. Getraenke wurden offeriert."
Negativ: "Ich bin klein und fand es beengend. Das überraschendste war aber das komplett fehlende Unterhaltungsprogramm. Nicht mal ein gemeinschaftlicher Monitor. Dies bei einem 4h Flug. Info über vorhandene Service( entertainment und food ) im Flug wäre wünschenswert."

Negativ: "Another passenger was extremely rude to me. Causing me to have to move seats mid flight. Crew did not try to resolve the issue with the man behind me and put me in a worse seat. Horrible."

Positiv: "On time, pleasant crew"

Positiv: "Flight was held so late connections could be made. Staff was very attentive. Ground staff as well."
Negativ: "Luggage was left in Denver and needed to be retrieved late the next night. Very upsetting."

Positiv: "Service was terrific."
Negativ: "Nothing"

Positiv: "Business Class entsprach voll den Erwartungen, nur das erste Mal war der Flug rückwärts"

Positiv: "Prinzipiell ok aber nicht First Class Standard, wie gebucht"

Positiv: "Free snacks"
Negativ: "Not a lot of foot room"

Positiv: "Flights on time"
Negativ: "Luggage arrived 2 hours late on separate flight"

Positiv: "Siehe Bewertung in den Kategorien. Essen ok, Boarding entspannt und ein guter Flug für den Preis (sehr günstig)"
Negativ: "Nicht sehr viel Platz, zu wenige Getränke über den Flugzeitraum, Personal nur mäßig freundlich, kein Boardentertainment am Platz nur über zentrale Lautsprecher aller 4-5 Reihen (Flug durchgeführt von United)"

Positiv: "Guter Komfort und gute Beinfreiheit zu den Vordersitzen so dass man auch nach einem Langstreckenflug von München nach San Francisco entspannt ankommt."

Negativ: "... und alles kostet extra: Bordunterhaltung, Essen, Bier."

Positiv: "In Witchita10 min ahead of schedule"
Negativ: "N/A"

Positiv: "Wir waren sehr knapp dran. Wir erreichten den Flieger nur, weil uns Airline Angestellte geholfen haben und wir durch den Flughafen gespurtet sind."

Positiv: "Nothing"
Negativ: "Worst experience I've ever had.. I've flown over 7 times with other carriers and my very first United Airlines experience was one to forget.. all around experience was a very SOLID F on the grading scale."

Negativ: "3 hours late departing, missed connection in EWR"

Positiv: "Personal war sehr nett, das Boarding ging zügig vonstatten, Sitze gemütlich(für Kurzstreckenflug)"
Negativ: "Flug hatte 1 h Verspätung, keine Auswahl beim angebotenen Snack"

Positiv: "Boarding sehr zügig, Carry-on wurde unkompliziert in Frachtraum verbracht da sehr kleines Flugzeug"
Negativ: "Sitze eher sparsam bemessen, keine Auswahl bei Snack"

Positiv: "I love THe. cak airport. ANd I am flying United again tomorrow"
Negativ: "My carry on. Didn't fit. Had to check it after I boarded. Front desk said it was good. I bought it For THaT purpose.. The retailer advertises it as tsa approved carry oOn?"

Negativ: "Did not offer free personal device entertainment."

Positiv: "Friendly crew. I could understand the pilot. He had to tell us we were skirting weather and would be delayed in landing. But he was clear and professional, which made it easier to take."
Negativ: "No one can like the seats these days on almost any aircraft. Not enough leg room and the seats curve your upper body into some unnatural position."

Positiv: "Everything went well and we didn't crash. 10/10"

Negativ: "Flight was cancelled twice and only paid for hotel. Would not pay for food"

Positiv: "The crew were polite and better than usual. We arrived safely."
Negativ: "So many sick people everywhere. Violent and inappropriate movies kids could see on other people's screens. Bathrooms too small. Nowhere to throw away trash and no button to call flight attendant."

Negativ: "My flight was cancelled 3 times and I arrived at my destination at approximately 10:30 p.m. instead of 11:15 a.m."

Positiv: "The flight attendant in coach was very nice."
Negativ: "Seat assignment was last seat on the plane, next to the bathroom... and the luggage return was slow."

Negativ: "Der Flug wurde um 6-7 Stunden verschoben, so dass ich keinen Anschluss Flug mehr hatte um nach Hause zu kommen. Der Service vor Ort war sehr schlecht, es hatte viel zu wenig Personal. Ich hatte einen freundlichen Helfer am Schalter, aber sein Supervisor hat mich dann ohne zu Fragen einfach irgendwie umgebucht, z.B. ein Tag später, dann mit Übernachtung irgendwo. Die Flüge am selben Tag wurden zuerst gar nicht berücksichtigt, bis ich dann online selber gesucht habe. Schlussendlich hat mir ein Mitarbeiter der Lufthansa geholfen noch einen Flug am gleichen tag zu bekommen. Mein Gepäck ist bis jetzt 48h später noch nicht aufgetaucht. Gesamthaft für United ein sehr schlechter Service!!!"

Positiv: "Any flight over 3 hours should have movie entertainment"