Finde günstige Flüge von Wien nach Castries

Positiv: "No comments."
Negativ: "No comments."

Positiv: "The crew was amazing"
Negativ: "The tv didn’t work throughout the whole flight. Very uncomfortable seats"

Positiv: "Boarding its took along , food it's bad"

Positiv: "Qatar is the BEST First Class airline in the world."
Negativ: "Everything was amazing!"

Positiv: "Every things was great ."

Positiv: "Yes"
Negativ: "Very happy on Doha to ORD"

Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."

Positiv: "Friendly Crew, good entertainment possibilites."
Negativ: "Everything has a plastic holding purse."

Positiv: "Everything is perfect"

Positiv: "The entertainment was excellent, the seats very confortable"
Negativ: "Some of the crew members where “to green”, perhaps a bit more of experience is needed."

Positiv: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Negativ: "Nothing."

Positiv: "War alles sehr gut!"
Negativ: "Nichts"

Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"

Positiv: "Excellent service with attention to detail"
Negativ: "lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection"

Negativ: "3,5h verspätet"

Positiv: "Foods were great."
Negativ: "Flight was delayed for 7 hrs in Manila. Then in Qatar, there's no flight available going to Philadelphia. It will be the next morning. But they did very good in assisting us in everything. From food to accomodation. We'll still fly with Qatar Airways. I know there's a good reason for the delays."

Positiv: "Everything"
Negativ: "Non"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Good service and smooth flight"
Negativ: "One hour delay and no entertainment in the airplane and small plane"

Positiv: "Entertainment system good,"
Negativ: "Boarding was late, seating very cramped."

Positiv: "The seats have great leg room and recline nicely"
Negativ: "7kg and only one carry one!?? Budget airlines do better!! Try being a professional with a laptop and a few travel essentials and you won’t get far on Qatar. How crazy. Even if you have diamond one world status (the highest) unless u fly business class there is no chance in getting more onboard for your carryon. Works best airline my a**!"

Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"

Positiv: "Crew was excellent."
Negativ: "Food."

Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."

Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."

Positiv: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."

Positiv: "Big seat"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "I like how kind and caring the staff .. how they handle people specially on take off and landing they manage to smile and brief people who are first time on plane or not familiar with the rulea and safety precautions on flight"
Negativ: "Its not that i didnt like.. but i would like to have a more .. food servings and more healthy food. But the food is good.."

Positiv: "The flight crew are all amazing and provide excellent customer service."
Negativ: "No complaints."

Positiv: "Great"
Negativ: "Nothing."

Positiv: "great entertainment system friendly staff"
Negativ: "very cramped flight, even when just partially full light food for an 8 hour flight"

Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."

Positiv: "The crew service"
Negativ: "The cost of internet access"

Positiv: "Short flight, seat pitch OK and food adequate. Good crew."
Negativ: "Bus boarding always chaotic"

Positiv: "Gutes Essen, große Auswahl beim Entertainment"
Negativ: "Entertainment Display hatte schlechte Qualität, leider seltene Getränkeangebote bei einem 12h Flug! nicht ganz so gute Beinfreiheit!"

Positiv: "Sehr nettes Personal, sehr gutes Essen! Super Entertainment! Angenehme Beinfreiheit! Immer wieder Getränke angeboten bekommen!"
Negativ: "Leider ca. 1h später gestartet, wegen technischer Probleme... aber besser am Noden gelöst, als in der Luft aufgefallen!"

Positiv: "Alles war hervorragend -sauber, Personal sehr professionell und Flug war pünktlich gestartet und gelandet."

Positiv: "Habe ein Upgrade zur Business Class bekommen! War genial! und sehr Freundlich!"

Positiv: "The movie selection was good."
Negativ: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Positiv: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Negativ: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"

Negativ: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."

Positiv: "I liked the food, the crew, and the team at the airport was nice and professional. There was a air host by the name of Zaid or Zain and he was from Bombay. Really nice person and very easy to talk to."

Positiv: "The was very hospitalty"
Negativ: "Every thing was amazing"

Positiv: "Crew, food."
Negativ: "Lack of communication. Flight was two hours late from Boston to Doha. Not once were we told about the length of delay or what we need to do about connecting flights. And toilets were very smelly right from the start as it seemed that itinerary has seeped into the floor over time. And there were only two items as a main course and one of them in very small quantity. I was told that too many veg main courses were loaded by mistake and very few non veg."

Positiv: "Everything"

Positiv: "Enthusiastic and honest/informative pilot"

Positiv: "The snacks"
Negativ: "There was one flight attendant who was very rude."

Positiv: "I wouldn’t know t"
Negativ: "To let me on the flight"

Positiv: "comfortable"
Negativ: "the crew seemed be very stressed!"

Negativ: "Bathroom floors could be better."

Positiv: "Crew professionalism."

Positiv: "Crew were helpful and cheerful."
Negativ: "Flight on time! Missed connections. In hotel overnight. Missed the event I was travelling to attend!"

Positiv: "Confort for a supposed 5 hours flights was ok. Entertainment system worked good"
Negativ: "The flight had many delays due to weather issues. We had to refuel in a different airport before arriving with 5 or 6 hours delayed. That happens but the crew was very mean and brutal to answer questions and very poor to hold the stress of the travelers."

Positiv: "The crew was polite and pleasant unlike the crew from KC to Boston."
Negativ: "Telling us to check bags before we get to our seat and find out there is no more room."

Negativ: "Food and service. Our flight attendant didn’t seem to want to be there. Sub-par service for first class by a long shot."

Positiv: "Flight attendants were amazing"

Positiv: "Son got wings, so was happy."
Negativ: "No entertainment."

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Negativ: "The WiFi"

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Negativ: "90 minutes on the taxiway is not what you want"

Negativ: "Flight continually delayed so I had to drive to Chicago and take an American Airlines flight - that cost an additional $700"

Negativ: "The person next to me"

Positiv: "I was moved to an end Seat, as I was in constant leg pain."
Negativ: "I was zitting against my Neighbor as the Seats are so narrow."

Positiv: "Baggage came quickly. Flight was on time."

Negativ: "Ac not working properly. Hot."

Positiv: "Newer plane. Friendly crew. Landed safely and on time."

Positiv: "Great service. Smooth flight. Funny flight attendants. No issues boarding or deplaning."
Negativ: "Food wasn’t great. What’s new?"

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "On time. Great service. Good breakfasr"

Positiv: "Short time and easy on and off boarding."
Negativ: "One stewardess was in a mood but otherwise a very pleasant flight."

Positiv: "Getting off the flight was the best!"
Negativ: "The persons who barfed and delayed take off was a not great. Cramped"

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "The pilots were communicative of why and what the reasons were of delays as far as the landing and getting the plane to the gate."
Negativ: "Attendants that offered drinks and snacks offered me coffee or water but didn’t offer a snack. But asked the girl next to me if she would want one. No consistency"

Positiv: "The flight was on time. Airport personnel were courteous & efficient. Airplane was clean. Pilot was friendly. A passenger had a peanut allergy so Delta distributed almonds, instead. Nice. Overall, I like Delta."
Negativ: "Leg room was just barely adequate. It was a small plane-nothing could be done about that."

Positiv: "On time."

Positiv: "Flight attendant was great!"

Positiv: "I got home"
Negativ: "Seats were tiny as hell"

Positiv: "Smooth travel and good service."
Negativ: "Bad boarding area in SLC."

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Positiv: "Alaska Airlines is way overpriced and way less comfortable than Delta. I’m a Delta loyalist forever now!"
Negativ: "Nothing."

Positiv: "Outlets to charge your phone and watch movies."
Negativ: "It wasnt specified which terminal to go to Aeromexico or delta. Going both ways. I had to pay a 40 dollar taxi to get me to the correct terminal .5 a mile away. And leaving in the early morning it was too dark and they convinced us it was unsafe and a 35 min walk. It’s def would be that long of a walk in Mexico since we had no idea where we were going."

Positiv: "Very comfortable"
Negativ: "Nothing, besides the flight was slightly delayed but not by long"

Positiv: "short flight not much to say all was smooth crew was efficent"
Negativ: "not a delta thing but passengers drag all these pieces of luggage on making boarding longer clogging up aisles ect. gate agents need to be more strict with people past the allowed limit"

Positiv: "Got upgraded to 1st / Business class."
Negativ: "Due to weather the power outage in ATL, the flight out of PHL was delayed by about 30 minutes. No movies. No meals."

Positiv: "Flight was 3 hours late leaving due to frost on wings. De icing truck wouldn’t work so they waited until sunrise and parked the plane in the sun. Real hi tech solution."

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Negativ: "Force me to take a bad seat"

Negativ: "We left late, it was delayed then maintenance issues. Twice. Seating was very tight and uncomfortable, no movies or entertainment at all. U.S. flights are the worst. Even on short flights with aeromexico outside the U.S. you get movies and food. Zero stars for comfort, food and entertainment."

Positiv: "The boarding process was smooth, friendly staff."

Positiv: "The two Flight Attendants were very attentive, personable, and funny, and interacted well with the passengers."
Negativ: "Nothing, everything was good."

Positiv: "War alles okay"
Negativ: "Für kurze Strecken okay."

Positiv: "Pünktlichkeit"
Negativ: "Organisierte Wege zum Gate und Überblicke darüber"

Negativ: "It would be nice if at least snacks and a cup of water were provided."

Positiv: "The flight was pleasant and we landed early."
Negativ: "British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated."

Positiv: "The seats could have been a bit roomier."
Negativ: "Boarding"

Positiv: "Die Crew war super aufmerksam und sehr freundlich. Nicht immer selbstverständlich, selbst in der Business class."
Negativ: "Der Sitz ist zu eng für mich und nicht lang genug, ich 193cm groß"

Positiv: "Pünktlich und sauber ,alles sehr übersichtlich"

Positiv: "The flight was super relaxed and comfortable. We really loved the Magnum ice cream at the end of the flight."

Positiv: "Schönes Flugzeug"
Negativ: "Einchecken sehr kompliziert"

Positiv: "Ja die Crew war nett. Sitze waren bequem, aber zu Eng."
Negativ: "Check-In in London war Unübersichtlich. Man muß Gepäck selbst einchecken. Dann muß man schauen wo ist der Zoll. Dies war in Düsseldorf viel besser."

Positiv: "Insgesamt gut"
Negativ: "Teilweise etwas unfreundlich, Bordentertainment fiel am Anfang aus"

Positiv: "I enjoyed the entertainment meaning movie selection and staff was real friendly. Plus flights were on time."
Negativ: "The seat need more cushion especially for long flights and more leg room. Very uncomfortable after awhile of prolonged sitting."

Positiv: "The crew were very accommodating"
Negativ: "The food"

Positiv: "Wie haben geschlafen"
Negativ: "Das Bett in der Business ist etwas kurz"

Positiv: "Guter Service und kompetente Crew"
Negativ: "Probleme beim Boarding mit meinem Online Ticket. Die Dame am Schalter war sehr gestresst und hat mir daraufhin einfach einen anderen Sitz zugeteilt. Sehr verwirrend!"

Negativ: "Kafee war eine Brühe"

Negativ: "Nach leichter Verspäung des vorangegangenen Fluges, gab es keinerlei Unterstützung, um zügig zum Anschlussflug zu gelangen, obwohl ich aktiv mehrere Mitarbeiter auf die Dringlichkeit eines schnellen Transfers angesprochen habe. Es gab kein Interesse zu Helfen, keine Entschuldigung und keine Erklärung. Beim Sannen der Bordkarte vorm Security Check wurde elektronisch angezeigt, dass ich mich an den Kiosk wenden sollte. Dort wurde ohne Worte, Erklärung, Entschuldigung oder Hilfe umgebucht und eine neue Bordkarte ausgedruckt. Solch ein Desinteresse an Unterstützung habe ich bisher noch nie erlebt. P.S. Ich spreche fließend englisch, es war also keine Sprachbarriere."

Negativ: "Vorheriger Flug umgebucht (einen Tag früher) und diesen Anschlussflug nicht umgebucht. Soll man sich einen Tag am Flughafen eintreiben? Erst mit großer Anstrengung einen neuen Flug bekommen."

Negativ: "The flight was delayed due to plane safety issues, but the crew fixed it and got us to London almost in time. I didn’t love that there were no vegan food options, and even if there had been, they ran out of fresh food by time we were served. Not great."

Positiv: "Das war eigentlich ein American Airlines Flug, kein BA"
Negativ: "Das war eigentlich ein American Airlines Flug, kein BA"

Positiv: "Boarding, geregelte Einstiegsgruppen"
Negativ: "Nicht mal Wasser umsonst an Board"

Positiv: "ALles sehr unkompliziert und koordiniert."

Negativ: "its bad, you don't get anything any more ... nothing to drink or a snak without payment. used to be quite good."

Positiv: "Crew professionalism"
Negativ: "Earphone, squashy seat, limited leg space in economy class"

Positiv: "Das Flugpersonal war hektisch beim Servieren. Das bezahlen nur mit Karte war anstrengend und zeitraubend. Eine Stewardess hat Ihre Schuhe nicht richtig.angehabt. Ein Fuß war außerhalb des Schuhs. Waren insgesamt nicht sehr charmant. Sollten sich ein Beispiel an Lufthansa nehmen. Die kassieren für einen Snack und was zu trinken nicht. LH ist besser"

Positiv: "Crew excellent as always on BA, boarding fine, usual hassle getting to seats with other passengers blocking aisle,but when you choose to sit at the rear and the plane loads the forward seats first it's to be expected. Seats were very comfortable (much better than Virgin Airbus 330) and plenty of legroom. Food was better than on previous flights and drinks service was good - shame they ran out of wine, Bacardi and gin towards the end of the flight though! Liked the automated bag drop at Gatwick, much quicker and plenary of staff in case there were any issues."
Negativ: "In-flight entertainment poor. Not enough choice, screens have seen better days too. Virgin do this aspect much better."

Negativ: "We had three legs on our trip and had to work with Cust Srv at each airport for the next flight"

Positiv: "Der Flug ist pünktlich gestartet was ein Wunder ist bei der Menge an starts auf Heathrow. der Abstand der Sitze war okay. Die erlaubte Handgepäckmitnahme war ausreichend"
Negativ: "Service gibt`s zu diesem Preis wohl nicht mehr. Danke RyanAir"

Positiv: "Das Flugzeug hatte in Hamburg 2Stunden Verspätung. Wetter: London ruhig Gutscheine: Ja Durchsagen: nicht oder sehr schlecht zu verstehen. Ausstieg aus der Maschine: 30 Min. warten !"
Negativ: "Getränke an Bord: kostenpflichtig zu Flughafen Preisen Warum eine Business Class für 99€ Aufpreis angeboten wird obwol es lächerlich ist, ist nicht nachzuvollziehen. Insgesamt eine miserable Leistung."

Positiv: "Pünktlich, Koffer angekommen, guter Preis"
Negativ: "Zu langes warten im Bus und keine Ansage, zu frühe Boarding Zeit. Gestresste Passagiere dadurch"

Negativ: "Our BA flight from Vienna to London was 30 minuets delayed and we almost missed our connection. BA crews and captain never apologized or explained the reason. They didn’t bother to check and announce the gate of major connection flights like some other airlines would do. They just said “Check the departure information board when you arrive.” We made to our AA flight only it happened to be in the same terminal."

Negativ: "Alles ok"

Positiv: "Gut informiert über den Status des Fluges (Verspätung)"
Negativ: "Ist zuemlich mühsam, wenn Passagiere Mc / BurgerKing in den flieger zum Essen mitnehmen. Entweder könnte man das verbieten (den anderen passagieren zuliebe) oder bietet doch einfach etwas zu Essen an (im preis inbegriffen). Bei Swiss klappt es auch. Und so viel günstiger ist BA auch nicht."

Positiv: "Flug verspätet."
Negativ: "Platzangst, keine Möglichkeit Handy aufzuladen am Sitz"

Positiv: "Sehr nett"
Negativ: "Gab kein Essen"

Negativ: "Seats size for business class doesn’t meet level of business class"

Positiv: "Der A321 hatte eine richtige Lie flat Business Class."
Negativ: "Essen wieder sehr BA britisch ... Der Flug war zu kurz, wir hätten gerne eine Runde geschlafen!"

Positiv: "Kaum Platz an den Beinen. 1h Verspätung"

Positiv: "1,5h Verspätung."
Negativ: "Zu enge Sitzplätze Bei so großer Verspätung wäre ein kostenloses Trinkangebot angebracht gewesen."

Positiv: "Personal war freundlich und der Pilot hat einen super Job gemacht!"
Negativ: "Wir hatten 1h Verspätung wegen eines Reifenwechsels, da konnte aber die Airline nichts dafür. Gut, dass der Pilot den Mangel entdeckt hat."

Positiv: "Das meiste Personal war sehr freundlich."
Negativ: "Das Essen war okay, nicht besser oder schlechter wie auf anderen Flügen. Es wurde ausreichend zum Trinken verteilt. Die Sitze waren fast a bissi zu eng."

Positiv: "We were kept informed"
Negativ: "I felt stressed due to an ill passenger holding up the plane. Plane returned to gate from runway. High potential of missing connecting flight. Landed on tarmac at Heathrow. Waited for bus. Took to faraway terminal. No info monitors so stood in long queue to find out in wrong terminal."

Negativ: "Media, Musik kaum internationales Angebot., obwohl Boing 777. LH oder Emirates bei Weitem besseres Angebot. Diabetes Frühstück—- Nicht ik"

Positiv: "Sehr aufmerksames Flugpersonal, gutes Essen, Anschlussflug zwar knapp bemessen aber es ging gerade noch!"

Positiv: "Excellent customer service thank you"

Positiv: "Ich hatte im Voraus für den Hin- und den Rückflug Plätze am Notausgang gebucht. Für jeweils 70€ Aufpreis. British Airways wollte jedoch beim Check in nochmals 67€ dafür haben. Somit habe ich 140€ in den Sand gesetzt!"

Positiv: "Nothing"
Negativ: "They were late, once we were ready to board the plane it has been changed to another gate due to Brittish delay, so we had to do nother security review. We faced a bad attitude in the countter that was very dissapointing."

Positiv: "Pünktlicher Abflug, freundliche Steward/essen und Piloten, und sogar schönes Wetter bei der Ankunft. Kaffee wäre nett gewesen, wenn er inkludiert wäre."

Negativ: "it is ridiculous that i should have to pay 75 euro for my first bag. additionally, BA doesn't even give you free refreshments anymore!!!! When every other airline does better than BA on these fronts, why would I ever fly with them again?"

Positiv: "Aufgrund der U-Bahn-Ausfälle kamen wir zu spät zum Flughafen und verpassten somit unseren Flug. Wir haben verzweifelt versucht, telefonisch mit der Airline Kontakt aufzunehmen, was jedoch aussichtslos war. Warteschleife ohne Ende... Man konnte uns an diesem Abend keinen Ersatzflug mehr anbieten, sodass wir auf eine deutsche Airline ausweichen mussten. Hier hat alles reibungslos funktioniert. Leider sind die Kosten für den Rückflug sowie das Gepäck futsch. Sehr schade für British Airways"

Positiv: "Felt like a sardine, packed in tightly. Crew was pleasant though."

Negativ: "Excellent service!"

Negativ: "Serve cofee"

Negativ: "Lots of turbulence, but well-handled by the pilot. All lights in cabin were left on from takeoff to cruising, which made two infants cry that entire hour."

Negativ: "Old plane. Broken wifi. No entertainment"

Positiv: "The crew was very polite and helpful as the flight attendant was still new."
Negativ: "It was FREEZING on the plane."

Positiv: "Our crew."
Negativ: "Flying at supersonic sound."

Negativ: "Paid for First Class so I could sleep on this red-eye. Wasted my money. Seat was uncomfortable, legroom in my bulkhead seat was horrible. I can sleep anywhere...make that ALMOST anywhere, now."

Positiv: "The crew was exceptional. The seats are very uncomfortable. It feels like you are being packed in a sardine can."
Negativ: "The airlines need to take into consideration, the Price that passengers pay for an airline ticket, only to be restricted in those uncomfortable positions on the average of 2 to 3 hours."

Positiv: "Good food. Friendly crew. On time, etc."
Negativ: "Recycling/reduce waste. Gluten-free choices."

Negativ: "kleines Frühstück für umsonst"

Positiv: "The crew seemed nice"
Negativ: "It is not the airline, I just had screaming kids beside me and behind me for 5 hours"

Positiv: "seats were nice, upgrade appreciated. one crew member was very nice and personable."
Negativ: "some crew members simply approached each task as something to be completed and we not very personable or friendly. Annoyed it seemed to have to interact with passengers. Wish I could remember her name ..."

Negativ: "Nothing the flight was great and very fast."

Positiv: "Great crew and seat"

Positiv: "Gratis Upgrade in die First bekommen - eigene Suite!"
Negativ: "alles gut"

Negativ: "Waited one hour and 50 minutes for my luggage. The ENTIRE flight had to wait 1 hour and 50 minutes for our bags to come in on the carousel. There were no apologies or explanations or compensation offered for our wait. Absolutely unacceptable."

Positiv: "Included beverage"
Negativ: "No headphones"

Positiv: "The greatest part of the trip for me was the smooth landing."
Negativ: "I wanted a voucher ride but they only needed a few volunteers."

Positiv: "Das bordprogramm filmauswahl"
Negativ: "Vom Einchecken übers umsteigen war alles schlecht organisiert Und am Ende ging auch noch mein Gepäck verloren!"

Negativ: "The staff at the Seattle airport were very rude. The AAInflight wifi doesn't work at all. The Starbucks at Seattle had horrible service. I ordered a grande frappuchino and the cashier said it was a grande. When I got it it was a venti and I got charged extra and the woman who gave it to me was very very rude and sounded bored. She had blue hair. There was a woman who worked there who should be fired you couldn't understand a word she said and got the orders wrong."

Positiv: "Sehr nette crew"
Negativ: "Crew kannte die Maschine nicht, Fluggäste wurden gratis umgesetzt"

Positiv: "Könnten einen früheren Flug finden"
Negativ: "Leider nicht den gleichen Status bekommen"

Positiv: "Nothing, was a very old airplane very uncomfortable for a long trip."
Negativ: "Very poor entertainment, uncomfortable seats."

Positiv: "Flugzeug war ein altes Flugzeug meine ich. Durchdas es nicht voll besetzt war hatte ich einen 3er Sitz für mich alleine. Super Besatzung wirkte auf mich gestresst ganzes Team war auch untereinander nicht harmonisch. Bordunterhaltung gabs nur in Oben alle 3 bis Sitzreihen einen TV dort konnte man Film schauen, nicht nach eigener Wahl. Sonst konnte man Film und Unterhaltung im Händy oder schauen Tablet herunterladen.Brauchst einfach gute Batterien dafür es gab keine Auflade Möglichkeiten, nur am Airport."
Negativ: "Besatzung Bordunterhaltung Verpflegung,alles mit Kartongschachteln wurdest nicht gefragt was du willst. Wurde einfach wauf den Klapptisch hingeknallt. Alles in allem sonst ruhig sauber und in Ordnung."

Positiv: "Dass ich sogar einen Kaffe und einkleiner Snack in Form von kleienem Keks bekam. Ich war vorbereitet, dass ich nichts erhalte.Hatte etwas zu Essen dabei. Freundliches Personal Bordunterhaltung nur bezahlbar und übers Laptop oder Handy Hatte Auflade Möglichkeiten beim vorder Sitz.."

Positiv: "Good entertainment. Gate agents friendly and efficient"

Positiv: "Flt on time & comfortable. Crew outstanding!!"

Negativ: "Keine Boarungerhaltung, unfreundliches Personal, grosse Verspätungen und enge Sitze. Und dies alles für Interkontinentalraketen Flügen. Alles schlecht bei American Airlines. Nie mehr."

Negativ: "Entertainment via internet could NEVER be really be done complitly. And the flight attendants did not know how to help costumers"

Positiv: "Flugpersonal war freundlich und aufmerksam. Leider sind beide Flüge verspätet abgeflogen."
Negativ: "Essen war sehr gut. Sitzplätze gemütlich mit genug Platz für Beine."

Positiv: "Smooth flight, takeoff, and landing. Efficient boarding and unloading plane. Excellent timing of departure and arrival. Crew was efficient."
Negativ: "No leg room. No food. No entertainment. Long taxi time to gate after landing at DFW. Crew all business not that friendly."

Positiv: "The staff was great, luckily an pretty empty flight"
Negativ: "The food in coach is a disgrace. It’s terrible a few $$ More and it would actually be have way decent"

Positiv: "Alle waren aufmerksam, auf dem Flug selbst lief alles reibungslos."
Negativ: "Der Flug hatte 30 Minuten Verspätung und mein Koffer traf mit einem eheren Flieger ein und stand deshalb relativ unbeaufsichtigt in der Gegend rum."

Positiv: "Nice crew"
Negativ: "Delayed and didn't try to speed up the delay"

Negativ: "A passenger caused a delay in security, and as I'm rushing for the gate, the agent closed the door and told me I couldn't board. She then marked me as a no-show, while she was standing right next front of her. I had to spend the next 4 hrs on the phone, trying to get my tickets sorted out. Then, upon arriving at Heathrow,... No luggage. They told me it was still in Chicago. Upon finally receiving my bags, I find them full of sawdust and sand, and several items damaged. I will NEVER fly American Airlines again, and I will highly recommend to my friends and family to avoid them like them plague. Horrible service! Nothing but a run-around and not once did the agents apologise, even after admitting that my problems on this journey were due to a mistake made by one of their agents."

Negativ: "Im Prinzip war der Flug in time gelandet. Aber dann 40 Minuten gewartet bis ein Gate frei ist. Danach ewiges warten auf den Koffer. Sehr schlechter Service, keine Informationen."

Positiv: "Nothing at all"
Negativ: "It was very hot inside the plane and dificult to sleep No breakfast when we arrived in Brazil In Lima, after the flight from Miami, the period for the connection to Brazil was very short. At the airport, when I inquired about attention to get through the security line, the answered was that we have to ask for permission to pass before the passagens that was waiting in queue."

Positiv: "Flug Personal war OK aber für sitze waren sehr klein und musste Arm gegen Arm mit Sitznachbarn fliegen. (Unsere Maschine war ein Boeing 787)."
Negativ: "Essen war auch nicht sehr gut."

Positiv: "Nothing!"
Negativ: "2hr late, staff super ignorant about international transit and boarding. Completely disfunctional check-in!!"

Positiv: "sehr gutes Essen und Unterhaltungsprogramm."
Negativ: "Sitze waren ok,"

Negativ: "Eine uralte Maschine mit wenigen zentralen Monitoren für die Bordunterhaltung"

Negativ: "Flight departed 3 hours late due to mechanical issues. We just sat in the plane while they slowly, extremely slowly, dealt with the problem. Caused me to miss my connection in Dallas, and now I have to stay overnight. American cattle car class seats are hard, small, a sorry sign of affairs for US-based airlines. Coach class used to be reasonable, but it is now just embarrassing."

Negativ: "I was told that because my passport would expire in 2 months that I wouldn't be allowed to board the flight. I was never alerted of this in the booking process."

Positiv: "blanket made it comfortable"
Negativ: "No entertainment options"

Negativ: "3.5 hours late out of Columbus, minimal if any communication by gate agents, 45 minutes wait for gate in PHL, 15 minutes at gate to get jet bridge to plane."

Negativ: "delayed and missed connecting flight"

Positiv: "Flugpersonal war super. Es gab häufig Essen und Trinken"
Negativ: "Leider ist das Flugzeug mit einer Verspätung von knapp einer Stunde losgeflogen."

Positiv: "Knowing in advance not to expect a great flight helped. Paying in advance for aisle seat closer to front. First movie that played over large sceeen was of interest. I especially liked that it was a direct flight to my final destination."
Negativ: "Food was terrible for someone lactose intolerant. Flight attendent accidentally splashed used coffee on me but didn't seem overly concerned that my pants got stained. Shared screen entertainment."

Negativ: "No power outlets. A bag of chips in 1st class is pretty weak. Compared to Europe flights we can from, aircraft felt like 1960's Aeroflot."