Positiv: "Liked I got an aisle seat. But we should have that choice as we are purchasing the ticket"
Negativ: "The boarding in lax"
Positiv: "Comfortable"
Negativ: "Need more comfortable headsets or ability to use personal earphones."
Positiv: "Comfort of the seats."
Negativ: "There should be more choices of food for people who do not eat Asian food."
Positiv: "Both the ground and aircrew were very helpful. I had a short transfer to another flight and was immediately greeted by a crew member that pointed me in the right direction. It was so relieving! There was also good entertainment and decent food on this flight."
Negativ: "I just wish there were vegetarian food options."
Positiv: "The crew and food was great. The legroom not so great."
Positiv: "Flight attendants were all nice and friendly."
Positiv: "schlafgelegenheit flaches Bett mit Auflage und Privacy in der BusClass"
Negativ: "die EVA App ist unterentwickelt....ich konnte keine Sitze andern...sass ohne Fenster vor der geruchsintensive Küche (7k) obwohl viele Alternativen noch verfügbar waren. Personal ist sehr bemüht, aber man spürt dass die Freundlichkeit aufgesetzt ist und die Kompetenz übertünchen soll. ca 20% qualität m Vergleich zum Flug vom 2.2. von Wien nach Taipeh"
Positiv: "Friendly professional crew"
Negativ: "Nothing"
Positiv: "durch den Flug von Wien nach Taipeh war ich verwöhnt. aber die Verpflegung war noch immer sehr gut"
Negativ: "die Lounge am Flughafen ist schlecht beschildert und der Service ist ebenso schlecht wie bei Thai."
Positiv: "Alles hat mir gefallen. Treatment als BusinessClass Passagier spürbar SUPER"
Positiv: "Efficient boarding"
Negativ: "Seats extremely cramped especially when seat in front reclined. Will look for other airline on next trip due to this problem."
Positiv: "Boarding was delayed in Taipei although the flight made it in great time"
Negativ: "Website"
Positiv: "Staff. Entertainment."
Negativ: "Food was average. Space small. But economy always is."
Positiv: "Flight attendants courteous and efficient. Seat comfortable, flight smooth"
Negativ: "Nothing"
Positiv: "Clean plane"
Negativ: "Food was horrible, flight Attendants are professional but cold as ice."
Negativ: "No clothes to change. My fruits were expired because off the luggages not come to the destination."
Positiv: "Never a problem with Lion Air always good service"
Negativ: "Didn’t like having to get bus from terminal to the plane I hate to be crowded onto a bus like cattle and it was even worse because many chinese"
Negativ: "No way to tell them that I am vegetarian. And only if I buy tickets with their site I can get it :("
Positiv: "Great fried fish for pre-ordered meal. Comfortable crew service for whole flight."
Positiv: "Not many interruptions by crew on the PA system. Communication was kept quick and to the point. Flight Attendants were attractive, courteous, and fairly efficient. They cam by more than the first flight, even though it was 1/3rd the length of light. I liked the beef w/onion & brocolli meal, although more onions should have been included, I think I got four small segments of onion. Yes, I’m nit-picking a bit . . . But that’s what reviews are for, right?"
Positiv: "Flight attendants are always polite and friendly. Nice to see a happy staff with a smile! They also always kept the bathrooms nice and clean !"
Negativ: "The meal was average airline food. Wish airline executives taste the food that are given to their customers. It’s not that difficult to serve better tasting meals."
Positiv: "Amazing food, comfy seats and good entertainments system"
Negativ: "Could use salt and pepper, it was not offered."
Positiv: "Overall good"
Negativ: "Seat seems a little small for big guy"
Negativ: "Same as prior flight"
Positiv: "None"
Negativ: "Serving are very poorly"
Positiv: "Everything was great!"
Positiv: "Flight was fast and the staff were friendly."
Negativ: "Nothing."
Positiv: "same comments as the Toronto to Taipei sector...."
Positiv: "The crew was gracious and didn't bother my sleep to eat."
Negativ: "The seats were hard and oddly shaped such that my legs and feet felt numb after a while. Not the way I want to spend my time"
Positiv: "Seat is reasonably comfortable in Eco Plus"
Negativ: "Inattentive flight attendants, forgot my drink order and very stingy with the amount served. No apology from the crew for the 60 minute flight delay. Also poor communication during the boarding process with the delay: didn't communicate the delay until after the scheduled boarding time and provided no firm rescheduled time until right before boarding actually happened. Poor planning all around."
Positiv: "Very satisfied,"
Positiv: "Everything"
Negativ: "This flight wasn't over booked so I was able to rest better with extra leg too."
Negativ: "Since I traveled with my daughter (4yo), I got to board early from LAX to TPE but my second flight from TPE to BKK, I had to wait till they called my zone seat. I was holding my daughter at that point since they took away my stroller way earlier than the boarding time. I would like to ask for the same standard of parents traveling with children who are 6 or younger to board first so they can get settle and these patents are tiring from dealing with their children during the flight. They are extra tired than regular passengers."
Negativ: "Food just okay."
Negativ: "Flight attendant made my glass of water and starter fall down. She gave me a dessert extra (!) as a replacement and promised to come and clean it up and to bring a new cover. She never came. Eventually, I asked another attendant who put me in another chair and cleaned up. During the flight, NO water was distributed at all. Normally, this is done every 1-2 hours."
Positiv: "Fancy crew member"
Negativ: "Entertainment like movie"
Positiv: "Overall Eva is a good airline (certainly beats United), but had a problem with the meal request."
Negativ: "Requested child meal at the same time as booking seats (all online). Seats were as reserved, but had no record of child meal request."
Positiv: "Crew were polite on boarding, and throughout flight when seen then"
Negativ: "Service was terrible, flown to thailand with these ba and thai airways and thai airways will beat everyone hands down"
Positiv: "Liked the way they do their boarding Comfortable flight"
Positiv: "Had reclineable seat... Was able to sleep. ..."
Negativ: "No complaints. ..."
Positiv: "the fly were good but there will be no more fly too BKK after the 9 June"
Positiv: "Gutes Preis Leistung für Premium Eco"
Positiv: "In consideration for the duration the scores get higher. For comfort the seats were much more adequate for the duration of the flight. This also is reflects in the entertainment. The food option was much tastier too"
Negativ: "The crew was not the friendliest but don't get me wrong they were not mean. They were just doing there job. I take flying like hotels where it's an experience and the crew is the face of that experience. This was let's do our job but no actual care"
Positiv: "Flight took off and landed safely :) food was available. Great movie selection"
Negativ: "Eggs were disgusting rubbery over cooked mess. Potatoes were also a disaster. I ate is as I had no options....... but wasn't even close to good."
Positiv: "Everything..food, beverages, staff courtesy, cleanliness, entertainment...."
Es gab einen Snack und gute Getränke. Besser Service als bei manch anderer Airline
Baggage drop-off könnte schneller sein, die FlugbegleiterInnen könnten freundlicher sein
Negativ: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Negativ: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Positiv: "Flight and the crew!"
Negativ: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Positiv: "Customer care was super supportive"
Negativ: "Inflight sandwiches"
Positiv: "Yes"
Negativ: "Everything was good"
Positiv: "Comfortable seat, great crew."
Negativ: "Flight delayed, no USB port and no entertainment"
Negativ: "Fix the damn KIOSKS at Vienna!"
Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."
Positiv: "Top sympathische Crew"
Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."
Positiv: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Negativ: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Positiv: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."
Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."
Negativ: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
Positiv: "The crew is really welcoming"
Negativ: "The seats are too narrow and a bit too hard"
Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"
Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."
Positiv: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Negativ: "the headrest is hard. Apart from that- all was fine"
Positiv: "Entertainment was amazing"
Negativ: "Seats a bit hard"
Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."
Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"
Positiv: "Crew was ok."
Negativ: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Negativ: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"
Positiv: "was a standard flight, in a standard quality - nothing bad"
Positiv: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Negativ: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Positiv: "super"
Negativ: "alles gut"
Positiv: "Crew was good"
Negativ: "Food"
Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"
Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"
Negativ: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Positiv: "Gaps between seats are very narrow."
Negativ: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Positiv: "Crew was awesome"
Negativ: "."
Positiv: "Face recognition was amazing"
Negativ: "Too hot on plane"
Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."
Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."
Positiv: "Nice flight ...was comfortable travel ...good food.Thanks"
Negativ: "No such things"
Positiv: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Negativ: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Positiv: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Negativ: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Positiv: "Good service onboard, good food. On time."
Positiv: "Friendly staff, good service and on time departure/arrival."
Negativ: "Please Endeavour to put the expiration date on the food served in the flight."
Negativ: "Handgepäck konnte nicht untergebracht werden."
Associate at Delhi airport was not friendly at all and kept stating that she could not help with seat selection for connecting flight from Abu Dhabi. Even if this is true ?? her continuing to state that this would come at a charge ( just to get a aisle seat) did not help.
ཧ་ཅང་བཟང་གི ཞབས་ཞུ་བའི་ས྄ེག་ཉམས་ཀྱིས་ངའི་ཡིད་དབང་འཕྲོག་སོང་།
Positiv: "Nothing"
Negativ: "Need improvements"
Positiv: "Nette Crew, Mahlzeit o. K."
Negativ: "Sitzkomfort in Eco mäßig."
Positiv: "Crew, food and beverage"
Negativ: "Wifi"
Positiv: "Crew war total lustlos. Es wurden auf dem gesamten Flug nur zwei mal Getränke angeboten. Auf Nachfrage wurde nur auf die bald anstehende Service Runde verwiesen. Getränke wollte man nicht verteilen."
Positiv: "Helpful crew, great bathrooms"
Negativ: "More organized boarding & more AC in the back of the flight"
Positiv: "Etihad ist eine unsympathische Airline"
Negativ: "die sind nie besonders kundenorientiert, besser man fliegt Gulfair"
Positiv: "No"
Negativ: "My baggage is missed on my trip"
Negativ: "Der Crew hat sich mehr mit sich beschäftigt und waren ganze Nacht sehr laut in ihren Ecke,da es eine Nachtflug war war schlecht zum schlafen"
Positiv: "they are quiet but not as roomy as i hoped. The food was okay.prices in Abu dhabi are extortionate though for a 5 hr stop."
Negativ: "The plane to bangkok from Abu Dhabiis a bean tin cram as many on as you can . the seat sent my backside to sleep for 3 days and my ankles and legs are badly swollen. disappointed and not looking forward to return flights"
Positiv: "Entertainment system , crew was nice ."
Negativ: "Being late for one and half hour, they started late and did not catch arrival at time , paid $ 30 dollars to have very normal seat food was not that good ."
Positiv: "Flug war pünktlich"
Negativ: "Koffer konnten nicht durchgecheckt werden Man sollte 1 Stunde vor Abflug am Gate warten Coral First Class Lounge in Phuket mit Mini-Angebot Sitze in der BusinessClass unbequem und sehr kurz altes Flugzeug (777) Essen für Business Class eklig und zog sich 2 Stunden hin Crew war freundlich"
Positiv: "alles okay"
Negativ: "Essen abscheulich Bustransfer zum Flieger Reihe 23 ist sehr eng"
Positiv: "Alles gut - motiviertes Personal - alles in working order. Vorspeisen sogar lecker 30 Minuten früher angekommen."
Negativ: "Die Lounge in AUH ist hektisch und fürchterlich überfüllt. Die Essensqualität teilweise abenteuerlich schlecht wie beim zerkochten Sushi. Die Lounge ist zugig und kalt. Jacke mitnehmen!!"
Positiv: "Nettes Personal"
Negativ: "Sitze in der neuen 787 sind deutlich enger im Vergleich zum A380. Essen ist schlecht."
Positiv: "Nettes Personal, Sitze sind im A380 hervorragend (Eco)"
Negativ: "Das Essen ist wirklich schlecht für eine 5 Star Airline. Und das neue Platzvergabeverfahren für eine Premiumairline ist auch ärgerlich, da man für einen Wunschplatz ca. 25€ zahlen muss. Ablauf für den Flug von Sydney nach Abu Dhabi sehr komisch. Start um 15:15, direkt eine Mahlzeit serviert, dann für 11 Stunden Licht aus. Kurz vor der Landung nochmal Essen (ca. 22:30)."
Positiv: "Everything, the staff were very friendly and helpful, food, flight and boarding was excellent"
Negativ: "Nothing"
Negativ: "Sehr schmale, enge Betten Crew nicht sehr motiviert Chaos in Abu Dhabi, komplett überfüllter Flughafen. Schon beim Check in in FRA inkompetente Mitarbeiter mit ewiger Wartezeit. 1 Stunde Transitwarten in Abu Dhabi, da kein Fast Track offen. Dumme Mitarbeiter"
Positiv: "Der Check in in Stockholm war gut - den machte auch SAS"
Negativ: "Business Class: zu dritt in einer economy reihe"
Positiv: "Freundliches Personal, grosses Unterhaltungsangebot, pünktlicher Flug"
Negativ: "Der Sitzabstand ist sehr klein, die Sitze mässig komfortabel. Schade für eine solche Fluggesellschaft."
Positiv: "Freundliches Personal, grosses Unterhaltungsangebot, pünktlicher Flug"
Positiv: "Alles ok"
Negativ: "Alles ok"
Positiv: "War alles ok"
Negativ: "Essen war gut"
Positiv: "Koffer nicht mit in Germany angekommen"
Negativ: "Essen war ok"
Positiv: "Zu kurze umsteig Zeiten"
Negativ: "Essen war ok"
Positiv: "The staff were great and very nice and helpful. It was very quiet in business class and we enjoyed that as economy was really crowded. The business class lounge was nice but needs a quiet area where people who have long layovers (like us) can lay down and have a darkened room for a bit of rest."
Negativ: "The seat I was in was very hard and definitely needs more padding. My but was killing me during the flight but the cabin crew helped me by gin I got me 2blankets to fold up and sit on. The pillows are way too big and hard. I recommend paring them down the size they currently are. I was in seat 7-E. The business class bus was last to come so we waited for a long time to get to the plane. Most of economy was boarded before us. But not really a big problem as we did get on the plane with no problem."
Positiv: "Boarding, crew, food remained good. RR clean."
Negativ: "Plane older, seats and entertainment worn."
Positiv: "Habe immer wieder negative Bewertungen gelesen. Kann das nicht nachvollziehen. Airline ist absolut vergleichbar mit Qatar Airlines."
Negativ: "Das einzige, was nicht besonders ist, ist der Flughafen von Abu Dhabi."
Positiv: "Plenty of spare seating. Cabin staff and crew very helpful."
Negativ: "Entertainment was dreadful more than 50pc not working. Flight tracker not working. Back of end rear cabin seats some were loose. Dreading return legs of trip."
Positiv: "Seats were comfortable."
Negativ: "Ein schneller Flug ohne großartigen Service"
Negativ: "Sehr enge Sitzabstände - nichts für große Menschen."
Negativ: "Service was a bit average. Attendants bumping into you... no apologies"
Negativ: "Very un.porfessional ."
Positiv: "Never flying with Etihad before, but it really impressed me with its roomy aircraft, friendly crew, well-rounded and creative e-entertainment and fine food for its amazingly affordable price. I was somehow selected by the airplane for an upgrade flying to Bangkok which even elevate all of my experiences above. A great layover program definitely recommended!!!"
Negativ: "Flight attendants in the economy class could be more attentive and walk around more frequently to check up passengers needs and passing out waters. Need more care to the food sanitation especially open water because I had later diarrhea after drinking it. Could be more organized for lining up different seating zones onto the flight, also seat arrangement is a bit off because bothe times I was asked to switch seats for couples and families w kids."
Positiv: "The business class lounge at Abu dabi the cabin crew"
Negativ: "The cabin crew rudeness was unbearable"
Positiv: "The service onboard was great, the crew were attentive and looked after the passengers."
Negativ: "The Boeing plane had very restrictive movement while seated. It was especially difficult when eating on the plane you could not cut your food due to the space restriction with fellow passengers."
Positiv: "Crew were awesome, food was amazing"
Positiv: "The crew were outstanding."
Negativ: "They only had two choices of food: either vegetarian or chicken. The number of dishes were small as well. The “salad” was horrible."
Positiv: "Etithad was amazing gorgeous happy staff, plane was comfortable and food outstanding"
Positiv: "All the crew was grate very kind they help every one on the plain"
Negativ: "the food was not to good i do not like it you need batter kinds"
Positiv: "personal ok, Essen dieses Mal sehr gut, was aber natürlich immer subjektiv ist. Aber nachdem ich vorher immer Kichererbsen bekommen habe, war ich über Tofu mit Reis sehr glücklich."
Positiv: "Personal wie immer ok"
Negativ: "Die Sitze kamen mir sehr beengt vor, das Essen konnte ich mir vorher aussuchen, da ich vegan esse, gab es auch die Möglichkeit, ein entsprechendes Menü auszuwählen, was ich sehr positiv finde. Das Essen selbst war so lala, aber im Flieger erwarte ich mir auch nichts besonderes"
Positiv: "787 ist sehr leise und bietet viel Platz"
Positiv: "The flight attendant with a thai name provided top service for everybody. Friendlier than business class service with other airlines. (Seat 20H)"
Negativ: "Leider nur Zugang zur Al Reem Lounge."
Negativ: "Food wasn't good"
The best staff ever, very very friendly Food was delicious and a lot Can’t thanks them enough.
Internet service very bad and there is no option to refund
Negativ: "It need a lot to improve"
Positiv: "Nothing at all!!"
Negativ: "The staff needs to be helpful Extremely disgusting seats and trays. Filthy and smelly, full of stains. So disappointed! And no tv???!!!! For a 4.5 hour flight that’s brutal! The one big screen we were all supposed to share didn’t even work. Much much work needed"
Positiv: "Liked the short flight period. That is all!"
Negativ: "Crew service is terrible. Food is rubbish."
Positiv: "Please contact me on +966502263227"
Positiv: "I like the outgoing flight but i found worst flight ever when i came to karachi i was sick and saudia airline contineously changing their flight schedule and no airport meal offered for the people of karachi so i and other passengers decided that we never ever book saudia arabia airline in future"
Positiv: "The crew is amazingly kind. The seats on the flight have a good amount of recline and the entertainment system is good, though you can't turn off Arabic subtitles."
Negativ: "I would not recommend flying through Jeddah. Any time there is terrible. The airport is not equipped to handle the volume. There is only one restroom for 3000 people, no seats. An attendant was using the bidet hose from the pit toilet to spray down the floors and the entire bathroom was wet."
Positiv: "everything"
Negativ: "Pilgrims respecting people who are in flight"
Positiv: "Crew was nice"
Negativ: "Waited in bus for long time while they were cleaning the plane"
Positiv: "Nothing"
Negativ: "Everything"
Positiv: "Very strict to their timing, huge difference from before."
Positiv: "The crew was very professional and the coffee was great."
Negativ: "Boarding was unorganized and late, the bus drive to the plane took 15 minutes to get to, the seats and cabin looked old and frayed, the flight departed late, one of my luggage did not make it to my destination. This is the worst airline I have traveled on."
Positiv: "Yes, cooperative and professional"
Positiv: "Nothing, we will never take Saudia Airlines ever again."
Negativ: "Everything need improvement"
Positiv: "Everything was cool"
Negativ: "Jeddah airport is mess launge plus food is trrrible"
Positiv: "Improvement"
Negativ: "No wifi. Out of order"
Positiv: "Nothing. Everyone was tough. Not smiling. Not helpful. Too many scans and check points"
Positiv: "Nothimg"
Negativ: "I’m not sure this airline has planes. The kiosk agent refused to issue a boarding pass. He insisted I needed a visa for a transit flight. They made me transfer my booking for another day and told me to go to the embassy for a visa. Then they didn’t issue the boarding pass for the replacement flight"
Negativ: "The sit wasn't comfortable.."
Positiv: "Seat comfort and food"
Negativ: "Drinks service skimpy - remote boarding a bit chaotic"
Negativ: "The airport in Jeddah was overcrowded, dirty, chaotic and the men’s room was not clean and was stinky"
Negativ: "Some crew are helpful some are lazy"
Positiv: "Quality and variety of entertainment, the food, the crew. Nice overnight accommodations."
Negativ: "Someone smoked on both saudia flights and the crew did not say a word... Bathrooms were not kept up during the flight."
Positiv: "Direct Flight"
Negativ: "Late by an hour."
Positiv: "Much better than the going ttrip"
Negativ: "Food is bad and scanty"
Positiv: "Super humid and extremely hot add to that some damages in the plan itself and leaking airplan bathroom Out of the company and crew hand that was turbulence and rough flight"
Negativ: "Super humid and extremely hot add to that some damages in the plan itself and leaking airplan bathroom Out of the company and crew hand that was turbulence and rough flight"
Positiv: "Level of services and crew behavior are much better than before... keep up the good work..!!"
Negativ: "Food needs a long way to go..."
Positiv: "On time"
Negativ: "No tea"
Negativ: "2 hours delay sitting in flight with no response from Crew. Turns out Pilot was late as he was flying in another plane..."
Positiv: "Everything!!! Esp the lovely friendly helpful kind flight attendant ladies. Food was fantastic n restaurant quality!!!"
Negativ: "Nil"
Positiv: "Crew very nice n polite, lots of food, good seats n movies, smooth easy flight, loads of baggage allowance"
Negativ: "Officials n staff at Jeddah very rude n interval time btw connecting flights too short!!! Flight to Cairo very rough n no apologies or explanations from the crew about it"
Positiv: "Service sehr gut, Crew sehr nett und bemüht. Die Anordnung der Sitze in der B787 ist super. Man hat extrem viel Privatsphäre."
Positiv: "Service sehr gut, Crew höflich und nett - außer der Purser war wie immer sehr forsch! In der neuen Business Class im A330 gibt es so gut wie keine Staufächer."
Negativ: "Security check at entrance leading to delay over 2 hrs"
Positiv: "Food was good .Service good"
Negativ: "Bathroom mess ran out of toilet paper"
Positiv: "Everything was easy and fast"
Negativ: "Nothing"
Positiv: "Nothing at all"
Negativ: "Crew is speaking loudly with no respect to the passengers. Food weren't enough for all of us."
Negativ: "They change schudle and now i am going back and again they change the scedule the flight time is 18 hour and now it 31 hour and no one answer my resechudle."
Positiv: "Everything"
Negativ: "Need more variety of types of music"
Positiv: "Crew tried to welcome us and make us comfortable and we're as helpful as possible"
Negativ: "Ground staff refused to help when my son left his glasses on board despite the plane being just a short distance away When my Wife accompanied him to lost and found Security Counter they were both constantly asked to prove their family relations and no effort was made to call anyone to seek out glasses on the plane the comment made 'if it was important to you, you would not have left it behind'"
Positiv: "It's like emirates with better seats and half the price Emirates will charge you"
Negativ: "The airport waiting area in Saudi doesn't give you any option to relax or find a comfortable cafe or a restaurant where you can sit and work or browse the internet while waiting for your next flight"
Negativ: "Delay 30 minutes"
Positiv: "Nothing"
Negativ: "Air conditioning was not working at all. Air craft had a technical issue and they still took off knowingly from the previous flight that the air conditioning is not working. The flight was delayed 4 hours and there was no compensation."
Positiv: "Nothing at all"
Negativ: "Delay more than 6 hours .. poor crew .. rude crue .. poor management .. overall worst flight I've ever had"
Positiv: "The flight was smooth. The take off and the landing was also excellent"
Negativ: "The delay. Boarding"
Positiv: "Over all management"
Negativ: "No sound in the movies."
Negativ: "I NEVER write reviews but HORRIBLE SERVICE HORRIBLE CREW overall would NOT recommend."