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VIE — ASM
16. Aug — 23. Aug1
Hin- und Rückflug
1 Erwachsene*r
Economy
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Top 4 Airlines auf der Strecke Wien – Asmara

Ergebnis basierend auf Bewertungen von KAYAK-Nutzern
8,2
EmiratesErgebnis aus 15986 Bewertungen
8,3Boarding
8,2Komfort
8,4Crew
8,5Unterhaltung
8,0Essen
Airline-Bewertungen

I missed this flight because my first flight got delayed.

Mehr zu Emirates

I missed this flight because my first flight got delayed.

Die First Class von Emirates ist sagenhaft. Kann ich nur schwerstens weiterempfehlen. Die Kabinen, Toiletten/Duschen, das Personal, Essen und Onboard-Unterhaltung wird man nur schwer toppen können.

Positiv: "nothing much"
Negativ: "One stop would have been better"
Negativ: "Bei fast 7 Stunden Flug 1x Getränkrunde zum Abflug und 1 x zum Frühstück Morgens. Dazwischen habe ich kein Personal gesehen... dafür auf dem Monitor ständig „drink plenty of water during flight“"
Positiv: "comfortable seats. Flight duration was good. Layover was little longer. Overall good experience"
Negativ: "On-Line Check in bietet keine ordentliche Auswahl an verfügbaren Sitzplätzen. Nach online Buchung stellt Emirates keine Platzwahl zur Verfügung. (Hohe Zusatzkosten)"
Negativ: "Gepäckausgabe in München. Langsam wie immer"
Negativ: "Gepäckausgabe in München. Langsam wie immer."
Negativ: "Zugewiesenen Plätze wurden ohne Info einfach geändert trotz zwei Kleinkindern Bordpersonal überwiegend unfreundlich Verpflegung lies zu wünschen übrig"
Positiv: "The time of the plane itself was nice and the ride was quick"
Negativ: "The food potions were poor expected more from emirates... I took the same flight to LHR how ever this flight was not cleaned properly and the chairs were uncomfortable... I was sitting at the exit and my luggage bins were filled with blankets hence I had to put my carryon at the end of the plane"
Negativ: "No it was good"
Positiv: "Sitzabstand. Moderne Maschine"
Negativ: "Essen schmeckte nicht Boarding"
Positiv: "I had a great time. The best part was that my luggage reached on time!! Thank you!"
Positiv: "Alles nur pefekt."
Negativ: "Nichts alles super"
Positiv: "Alles"
Negativ: "Nichts alles super"
Negativ: "I wasn’t aware that there is a ticket with only 15kg baggage allowance - thank God I was taken to the airport by a relative and could leave some stuff with them. Of course, I should’ve checked - but I didn’t know there was an option below 23 kg. You’re never done with learning l"
Negativ: "Inkompetenter Stewart"
Positiv: "We love this airline!"
Negativ: "nothing"
Positiv: ":("
Negativ: "Don’t expect any assistance with the change of a passenger name - you will be asked to buy a new ticket without reimbursement for the mistake that is by any stretch of imagination only a duplicate bookings. What will happen is that either the travel company or the airline simply will blame you."
Negativ: "I made a FaceTime call to my daughter over the Atlantic - nothing better!!! The staff is beautiful, and the ride was smooth."
Positiv: "Overall flight was good."
Negativ: "Flight attendants were helpful but didn’t smile much as I see with other airlines."
Positiv: "Sehr freundliches Personal und sehr Service orientiert."
Negativ: "Cursor des Bildschirms war sehr ungenau. 5 Minuten bis der richtige Film gewählt werden konnte. Software am Bildschirm sehr langsam. Das gewünschte Beef war für viele Gäste aus."
Negativ: "- Mitte Flug Service Knopf gedrückt. Licht war bis Ende des Fluges an. Niemand kam - starke Zugluft"
Positiv: "Personal ist bemüht die alten Emirates werte zu erhalten. Sehr nett und freundlich."
Negativ: "Keine warmen Tücher mehr. Nur noch selten Getränke Service Essen schlechter als vorher. Keine kleine Flasche Wein mehr. Nur noch Plastik Becher. Man spart wo es geht. ABER DER KUNDE MERKT ES!"
Positiv: "Erster Flug in neuer 777. tolle Unterhaltung mit neuesten Filmen."
Negativ: "Das Essen war leider nur mäßig"
Positiv: "perfekt"
Negativ: "s"
Positiv: "Das Personal war sehr nett und hat mir bei jeder Frage höflich zur Seite gestanden"
Negativ: "Leider war die Luftdüse meines Hintermannes auf mich gerichtet und er hat nicht auf mich reagiert, kann die Airline aber nichts für"
Positiv: "Das Check In und das Flugpersonal war super freundlich und hilfsbereit."
Negativ: "Es war gut, es war aber auch nur ein 1 stündiger Flug. Da erwarte ich nicht so viel."
Positiv: "Das Bordpersonal war sehr aufmerksam. Während des gesamten Fluges wurden für uns Getränke in den Kühlschrank gestellt. Vielen Dank auch insbesondere an Jeniffer und Lilli, die unseren Flug auf einer Polaroid-Foto festgehalten haben."
Negativ: "Der Stecker unseres inflight Entertainments hatte einen Wackelkontakt. Auf Nachfrage knnten wir unseren Platz aber problemlos wechseln, dann funktionierte alles."
Negativ: "Too many unruly children"
Negativ: "My seat was booked on Ile. it was chanded to window which I hate"
Positiv: "Flug war von Anfang bis Landung super!"
Negativ: ".... Aber die Gepäckausgabe in Düsseldorf dauerte mal wieder ewig Haben fast eine Stunde am Karussell gewartet...."
Negativ: "Water leaking into 52 and 53. Wet socks"
Positiv: "Top Flug mit sehr hohem Komfort."
Negativ: "Auch hier kann ich kein schlechtes Wort verlieren."
Negativ: "Boarding: by bus at BKK on a Boeing 777, not as expected with emirates, gate was set as “G1A”, we read this as Gate 1A, but needed to run from A1 all the way to G1, got late on the bus. Food: Chicken with peppers average, no good taste Drinks: had to broken cups, one on the top (changed that), one at the bottom with a hole in it. Red wine spilled all over my trousers and pullover. Shit happens, but (a) what about the quality of the goods and (b) how does the crew handle this? Crew/Service: Generally friendly, but the guy who served the red wine had no clue how to handle this: 1. Red wine on cloth is bad to clean 2. After I complained about a possible problem with cleaning and the possibility that the stain would stay, no reaction, only sortiere and the Recommendation from him was to use soda water which was actually not at hand and took him more then 10min to bring it. 3. I requested for the supervisor. She was very friendly and took my email address to write a report on this. I am now waiting for reaction and possible refund for cleaning or more. Another drink was offered but that was all until now. So I am curious about the reaction from Emirates. Overall it seemed like Emirates has a bad standing in BKK: - Bus boarding on B777 - No clear information about gate - Bad quality of material (cups) - For Emirates under average food quality Additional remark: The following connection flight from DXB to DUS, was very good, overall quality as expected from Emirates, food and staff was very good. So the above review from BKK -> DXB might have been an exception."
Positiv: "On board crew personable and trying to do a good job. No one on the ground seems to have a clue."
Negativ: "Boarding is shambolic - no signs, no announcements, no disciplined queuing system. Business class sears old-fashioned, not horizontal, uncomfortable. Impossible to get to first class lounge until the Emirates desk opens (we had a 5-hour wait before we could go to security as we couldn’t go through until the desk opened to take checked luggage. They appear unfamiliar with boarding passes on the phone - wanted paper ones."
Positiv: "Das Flugpersonal war ausgesprochen nett, das Essen war sehr gut"
Positiv: "Es war einfach alles perfekt"
Positiv: "I must admit....this is one of the best experiences I have had flying and I fly this route a lot. I was traveling with an Elder who required a wheelchair and every step of the way it was smooth and the crew was attentive."
Negativ: "They only give out small cups of water. I would have liked the option of a bottled water as well as for the elder I was traveling with. They did not come around as often with water as we needed. but this complaint is so minor compared to our overall experience that I did not want to even mention it."
Positiv: "Love the A380 - the sheer size of it allowed for more personal space. Consequently, it was a much more comfortable flight."
Positiv: "The service"
Negativ: "Nothing wrong"
Positiv: "Der Flug ist zwar verspätet gestartet, aber die Piloten haben die Verspätung fast wieder rausgeholt. Das Essen war genial und vor allem Metallbesteck in der Economy, wo es sonst nur Plastik gibt. Dazu eine gute Getränkeauswahl. Der Rotwein war sehr lecker."
Positiv: "komfortabel, gute unterhaltung, problemloses boarding, angenehmer flug."
Negativ: "schwacher service"
Positiv: "Pünktlicher Start und aufmerksame Flugbegleiter besonders mit unserem 6 Monate alten Sohn sehr bemüht. Top Entertainement-Angebot."
Negativ: "Das Essen war auf dem Hinflug besser, Schade, dass es keinen separaten Krabbelbereich für Baby existiert."
Positiv: "Der service war unterdurchschnittlich. Von ham nach dxb (6 h flug) kam nach über 2 h das erste mal service. Insgesamt kam er nur 2x. ich habe bei emirates viel mehr erwartet."
Positiv: "reichliche auswahl"
Negativ: "touchscreen teilweise nicht funktioniert"
Positiv: "W"
Negativ: "Wir wurden irgendwo auf dem Flugplatz geparkt und mussten ca. 20min. mit dem Bus zu unserer Abflughalle fahren. Dort hatten wir grosse Mühe, unser Gate zu finden."
Positiv: "Hat alles hervorragend geklappt."
Positiv: "Emirates was top in service, organization, personnel. Planes were clean, staff attentive and personable and wanting to help. Been a long time since service this good and on such long flights. Cabin personnel of multiple nationalities and languages only added to the flight. They even returned my phone mistakenly left on board. Would recommend them to all."
Negativ: "Entertainment system on smaller planes not as responsive as newer models. They need to improve web info to share layover process for hotel vouchers and visa."
Negativ: "Seats are less spacious for me since I’m 6 feet tall"

The entire team is very helpful

Plane was dirty, seats covered in food crumbs. Wi-Fi was very slow.

Alles wunderbar....

Alles balletti...

Einfach TOP! Service und Qualität werden großgeschrieben..und in BLOCKSCHRIFT 😉✔️

Super Verflegung / Service. Mit top internationalen Kinofilmen/Musik zum sehen oder hören während des Fluges individuell für jeden einzelnen Fluggast. 30 kg Gepäck bei jedem Flug inclusive. Sehr gute Preis Leistung.

Alles gut

Positiv: "Hallo ich habe bezahl über meine Kreditkarte Flugticket trsbzon München leider haben sie geld genommen aber nicht bestätigt über Email oder SMS weil sie mich immer geschreiben das ist mit die Karte Problem also hab das wegen andere flug gebucht möchte die geld zurück danke für Bearbeitung soyygit iveta.."
Negativ: "Bestätigung fehlen"
Positiv: "Crew was excellent, meals were excellent."
Negativ: "More seating space but that won't happen."
Positiv: "Food portions and selections were great. We got slippers and eye masks for a ten hour red eye flight."
Negativ: "Prices have gone up"
Negativ: "Beinfreiheit hätte etwas mehr sein dürfen."
Negativ: "Thank you"
Positiv: "Wir waren mit dem Service an Bord und auch am Flughafen rundum zufrieden. Begeistert waren wir von dem Essen an Bord."
Positiv: "Nette Crew, gutes Essen"
Positiv: "THY has premum service compared to the other flight companies"
Negativ: "Bording at Atataturk airport was only weak point. It was directed by boarding assistants to leave our seating places at our gate and they performed additional passport and boarding pass control. We stayed in line for 20 minutes and after that it was allowed to take our seat at gate again."
Positiv: "Sehr gut"
Negativ: "Alles ok"
Positiv: "The seats were more comfortable that most big companies. The food was tasty and good quality."
Negativ: "The plane was 1 hour late to board. This is very inconvenient as I had a connecting flight, with layover of an hour and a half! I had to run like hell just to make it in time for the boarding of my second flight!"
Negativ: "Nothings."
Positiv: "Sitzabstand in der Economy ist gut. Essen ist gut. Sehr schönes Holzspielzeug für die Kleinen. Staralliance Lounge (wenn man Zugang hat) macht die Reise nach Istanbul wert."
Negativ: "Ätzende 5 Stunden Aufenthalt im Flughafen Istanbul... Nix zu tun, nichts zu sehen. Kein Spielplatz für Kinder (ausser in der Gold-Class Lounge). Boarding auf dem Rollfeld und über die Treppe sollte bei Linienfliegern nicht sein. Häufige mutwillige Zerstörung meiner Rimowa Aluminumkoffer durch das Bodenpersonal: Dellen, Löcher, Kratzer (was zu langen Auseinandersetzungen nachträglich führt)."
Positiv: "Hatte einen Comfort Sitz und konnte zum ersten Mal meine Beine im Flieger gut unterbringen."
Negativ: "Leider kein Veganes Essen"
Positiv: "-Flight staff -Flight entertainment"
Negativ: "-Last hour gate change -Parking lot instead of gate (both in Wien and Istanbul) -The answer of counter person about the crowdness"
Positiv: "Personal war sehr bemüht und nett alles gut soweit! Gegenüber andere Airlines purer Luxus!"
Negativ: "Mussten auf den babygurt hinweisen und warten und auf den kinderwagen 15min warten. Sonst gut!"
Positiv: "Sehr angenehmer Flug, trotz kurzer Flugstrecke bestes Unterhaltungsprogramm sowie Verpflegung !"
Negativ: "Mannschaft ok, Technik veraltet"
Negativ: "10 Stunden Verspätung in Entebbe, 2 Anschlussflüge in Istanbul verpasst! Crew von Entebbe desinteressiert und muffig.Keine Entschuldigung und Entschädigung!! Crew nach Stuttgart besser und freundlicher. In Stuttgart Ankunft 23.15 anstatt 13.55. Beide Maschinen veraltet, Unterhaltungstechnik von Entebbe funktioniert gar nicht, kein Bemühen der Besatzung, auch Bordtechnik im Airbus nach Stuttgart völlig veraltet! Keine Weiterempfehlung!"
Positiv: "Leider war mein fernsehrbildschirm beschädigt"
Positiv: "Flugpersonal hilfsbereit, Essen gut!"
Negativ: "ENGE SITZE, Unterhaltungs-Angebot an meinem Sitz relativ instabil (stürzte zweimal ab), außerdem keine Fluginfos zu sehen, da Bildschirm zu schmal... Zwei Ausstiegs-Treppen wären hilfreich gewesen, saß ganz hinten. Boarding könnte schneller gehen, wenn man die Sitzreihen aufteilen würde nach Reihen."
Positiv: "Flugpersonal hilfsbereit, Essen nicht so gut (Nudeln mit viel Sahne-Pamp - arme Vegetarier!"
Negativ: "Enge Sitze - Und: ZU VIEL WERBUNG AUF DEM BILDSCHIRM!!! NERVIG!!! Auch der LEGO-Film ist zu laut und nervt irgendwann - warum machen das nicht mehr die Stewardessen? Dann kann man schauen oder NICHT, wenn man das ganze schon kennt! Zwei Ausstiegs-Treppen wären hilfreich gewesen, saß ganz hinten."
Positiv: "Boarding in time"
Negativ: "Selected food was not provided, old airplane, no entertainment"
Positiv: "Crew were so patient"
Negativ: "During the delay we had to wait inside the cabin and it was too hot:( children got mad:/"
Positiv: "Crew was very kind"
Negativ: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"
Positiv: "Das Essen war gut. Bequeme Sitze und gute Beinfreiheit."
Positiv: "Turkish Airlines ist pünktlich, hat tolles Essen, Beinfreiheit und fast alle Flugzeuge sind neu. Natürlich ist die Besatzung überaus Gastfreundlich und stets bemüht besten Service zu bieten."
Negativ: "Nichts zu beanstanden."
Negativ: "Leider war kein mobiler Boarding Pass möglich."
Positiv: "Das Flugpersonal war wie immer sehr lieb und hilfsbereit Das essen schmeckte ganz gut Die sitze waren komfortabel Der flieger war noch in einem ganz guten zustand"
Negativ: "Das einzige problem war, dass ich zwischen zwei ungepflegten und unfreundlichen männern sitzen musste und 2 stunden lang mundgeruch ertragen musste. Konnte meinen sitz nicht ändern da der flieger voll war.."
Positiv: "Superrrrrr"
Positiv: "Toouch screen yeaaa :-)"
Positiv: "Everything on the plane was good. For once, we flew business class and we enjoyed the experience. However we were not given priority boarding at Istanbul and then had to wait in the cold corridor until allowed onto the aircraft."
Negativ: "Good food"
Positiv: "I don't like flying but this was quite pleasant"
Negativ: "Food was good, entertainment also."
Positiv: "Hervorragende"
Negativ: "Kein beanstandung"
Positiv: "Crew sehr bemüht, höflich und zuvorkommend. Sogar ein warmes Frühstück wird serviert - es gibt allerdings keine Auswahlmöglichkeit aber alles bestens."
Positiv: "Gutes service, gutes essen und gute in-flight entertainment."
Negativ: "Abflug von Istanbul verspätet wegen Flughafenverkehr."
Positiv: "Everything you want in an overnight international flight. Enjoyed the food."
Positiv: "Der Flug war sehr angenehm, so wie man sich das wünscht. Das Essen war wie immer sehr lecker und schön frisch. Die Besatzung war immer zur Verfügung."
Negativ: "Die Sitzen waren bequem jedoch die Fuß halte Vorrichtungen haben etwas gestört."
Positiv: "Flottes Boarding, gutes Essen, gute Auswahl an Getränken"
Negativ: "Sitz 1D hat keine Staumöglichkeit oberhalb des Sitzes, man muss weiter weg verstauen"
Positiv: "Insgesamt sehr angenehmer Flug"
Negativ: "Von 4 Flügen waren ABSOLUT ALLE Flüge überbucht und es war nicht sicher das man mitfliegt! Zudem musste deshalb im Zwischenflughafen jedesmal der Checkin aufgesucht werden (OHNE zu wissen ob man weitekommt) und wegen Verspätung der ersten Maschine war ein rechtzeitiges erreichen des zweiten Fluges ohne massives vordrängeln in den langen Warteschlangen gar nicht möglich! Der Anschlussflug konnte nur durch eine sehr sportliche Leistung (Langes Rennnen) erreicht werden"
Positiv: "Gutes Essen"
Negativ: "Verspätete Ankunft"
Positiv: "Gustes Essen, Pünktlich"
Positiv: "All the flight attendants were very nice and helpful. The food was pretty good. The movie selection helped the flight go by quickly."

Foods have to improve

Both flights were delayed by at least 1 hour which was discouraging. The boarding process was random and very chaotic.

Very bad service

Missed connection due to a 1,5 hours delay on the first flight, resulting in 24 hours delay to destination. Poor assistance at the airport. Long wait with not even internet connection. Awful experience.

Missed connection due to a 1,5 hours delay of first flight, resulting in a 24 hours delay at destination. Poor assistance at the airport. Long wait, with not even internet connection. Awful experience.

Negativ: "It could have been better if I had taken the flight, and not cancelled it 2 days ago"
Positiv: "The airplane was specious and comfortable and the crew are extremely nice people"
Negativ: "We took off later than the expected time wäbut we and that‘s not I‘m used to from egyptair but eventually we reached our destination in the mean expected time, also the landing was a bit harsh and we felt it all"
Positiv: "The crew was friendly"
Negativ: "The comfort, the plan was old and seat were not comfortable"
Positiv: "Good crew. New plane."
Negativ: "Leg space was tiny. Uncomfortable seat."
Positiv: "Crew did their job perfectly. Not particularly warm and friendly, but they are paid to be attentive, not my friend, so I can't complain! Flight was smooth, and quick, meal was pretty good."
Negativ: "Not charger ports, or entertainment of any kind."
Positiv: "every thing"
Positiv: "The flight was on time, the crew was fine"
Negativ: "The business class lounge was closed, they gave us $25 per person voucher, but no one store in the airport wanted to accept them. There were not enough seats available when we were waiting for boarding. Business class entertainment needs significant improvement."
Positiv: "Direct flight"
Negativ: "Food, boarding, carry on bags checks, 1 hr waiting time for baggage claim at destination."
Positiv: "Our flight got delayed for 3 hours and they where ri rude to us"
Negativ: "Take of was 1:30 minutes delayed. Entertainment was so bad and boring. Crew were super rude."
Positiv: "Very good pilot with landing and takeoff. Crew was ok. Was surprised about the food considering the short trip. Also, they revive silverware for economy class, so that’s definitely a plus"
Negativ: "The airplane was a little dirty or outdated shal I say. Entertainment is almost nonexistent."
Negativ: "Boarding proceed to improve"
Positiv: "Short flight, very efficient. No extra fees for baggage."
Negativ: "Cabin staff could have been a little more friendly."
Positiv: "Perfect"
Negativ: "Perfect"
Negativ: "2 Deutsche Filme waren etwas wenig unter 30. der Flug hätte 3 Stunden Verspätung und im Internet hat man mehr erfahren als man von Personal an Auskunft bekam . Traurige Angelegenheit"
Positiv: "Perfect"
Negativ: "Perfect"
Negativ: "Aberu had a bag of less than 20kgs and they dont let her send it from addis ababa. Plus the small bad sent was not received. Very bad"
Negativ: "Being on time could’ve been better"
Positiv: "Service not bad, other then that not good"
Negativ: "Straight flight is better then connecting"
Negativ: "Bathrooms dirty"
Positiv: "Ich finde, Egypt Air nach GVA ist ein angenehmer Flug. Gute Piloten."
Negativ: "Musikauswahl und Tonqualität ist nicht gut. Das Gepäck ist nicht angekommen. Überlege mir, ob ich nicht doch wieder mit Swiss fliegen will ..."
Positiv: "Beinfreiheit und ein Mindestmaß an Komfort ist in dem Egypt Air Business Class Produkt vorhanden aber mehr auch nicht. In keine Fall vergleichbar mit den Produkten z.B. von Lufthansa, SAS oder auch nur BA"
Negativ: "Keine vollständigen Liegesitze, veraltete Maschinen, dreckige und verbrauchte WCs, mangelnder Service"
Positiv: "Everything"
Negativ: "Plane was really old. They desperately need to upgrade their fleet."
Positiv: "Friendly flight attendants, clean, very smooth takeoff and landing"
Negativ: "Signs are not very visable at airport"
Positiv: "Good flight. Arrived on time and left relatively on time"
Negativ: "Luggage took a long time to arrive in the terminal"
Positiv: "Excelent service by crew , boarding did not take long , trip was excellent by all means."
Negativ: "Very good I'was very happy but the airplane was old special The one from Egypt to Djeddah."
Positiv: "Good service on board, better than average food, seat pitch better than average."
Negativ: "Late departures, both flights. Incredibly small toilets on 737-800 (CMN to Cairo)"
Positiv: "Possibly the food and the flight is direct"
Negativ: "Anything else you could think of. The crew is unfriendly the plane is messy no one follows rules or regulations just a complete mess"
Negativ: "Great services and very clean air plane"
Negativ: "For this trip, there were no individual screens. All customers had to watch the same movies for a 5 hour trip."
Negativ: "When I asked the flight attendant for an extra snack, he proceeded to tell me he had none left when I could look directly into the tray and see that there was more than enough. After calling him out on this, he complied."
Positiv: "everyone was very friendly and very helpful I felt very safe and very comfortable the flight was fantastic and I plan to use Egypt Air again"
Positiv: "Crew was really good and flight was very smooth from Toronto to Cairo"
Negativ: "Person behind me kept on kicking my chair"
Positiv: "Nice plane, helpful crew. good entertainment"
Positiv: "Alle waren sehr aufmerksam und freundlich"
Negativ: "Das Essen hat mir persönlich nicht so geschmeckt, dass ist aber Geschmacksache"
Positiv: "Fair was inexpensive."
Negativ: "Too many security checks"
Positiv: "Nothing"
Negativ: "Everything very poor business class"
Positiv: "Very comfortable 2-2 configuration of aircraft. Short flight with no hasstle once you board. Only convenient nonstop option between Cairo and Tel Aviv. Plane half empty. Ontime arrival."
Negativ: "Not possible to print boarding pass, even at Luxor airport counter from where we originated, which means we could not use transfer service at Cairo and has to que again for all security and checkin lines. I checked in online but airline changed our seating without telling us. Egypt Air created this airline only for flights to Tel Aviv, so difficult to find checkin counters. One feels they don’t encourage people to take the flight."
Positiv: "Flugpersonal war ok."
Negativ: "Business Class: Essen sehr bescheiden! Getränke eine Unverschämtheit - nur süße Softdrinks + stilles Wasser + Tee/Kaffee. Vor dem Start nicht genug Zeit, um die englischen Sicherheitshinweise abzuspielen. Aber dafür beginnt alles mit irgendwelchen Koransuren oder islamischen Gebeten. Ist Egypt Air nun eine religiöse Institution oder wollen sie eine internationale Airline sein??? KEIN BUSINESS CLASS GOLD TRACK! Wie üblich wird nur ein Röntgengerät benutzt, da für das zweite kein Personal vorhanden ist! Dadurch dauert der Boardprozess wie immer länger als geplant."
Positiv: "crew"
Negativ: "length of the trip"
Positiv: "Kind staff. Very clean."
Positiv: "The sound and picture resolution of the tv is very poor"
Positiv: "Do African airlines always have to be late. Poor communication"
Negativ: "Being late with poor communication. You have all our details. Speak to us"

ET flights are hot Al’s uncomfortable: the air is typically not on and you feel like cattle. With boarding delays, asking repeatedly for water gets ignored and with the heat, it’s a very unpleasant experience. The food is starchy with the salad as couscous; more starch not a salad. The drinks are a good variety, however.

Positiv: "I liked both the seat and crew service"
Positiv: "This was our first time experience and we appreciated the dedication and the level of safety the crew administered, especially during this time of Covid 19. Thanks"
Negativ: "Just keep up the good work."
Positiv: "Great Crew."
Negativ: "Improve baggage charges"
Positiv: "Yes, the crew were nice and amazing"
Negativ: "Serve warm food not cold"
Negativ: "Good crew"
Positiv: "Large space"
Negativ: "Bording"
Positiv: "They an amazing crew"
Negativ: "They need to improve on the flight check-in and boarding at thier airport in Bole, it is so messy. Also thier inflight menu is nothing special"
Negativ: "Airport Addis Ababa is chaos."
Negativ: "The delay time was too much for no proper reason"
Positiv: "Flight Crew were great"
Negativ: "The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are."
Negativ: "wasserspülung der Toiletten im Airbus von Addis nach Harare hat nicht funktioniert, Toiletten verschmutzt, Spülen nicht möglich"
Negativ: "Entertainment is non existent. Plane is tatty."
Positiv: "Excellent crews"
Positiv: "Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average."
Positiv: "The crew was amazing. The crew is an asset to the airline"
Negativ: "Boarding is chaotic."
Positiv: "The crew was very attentive, although it did help I was the only passenger in business and the food was definitely better than expected and an improvement on last time I flew with them, around a year ago."
Negativ: "The cabin was looking a little tired."
Negativ: "Auf allen acht Flügen mit Ethiopian waren die Sessel und der Boden schmutzig und dreckig, abgewetzt. Die Crew lässt Dinge dir heruntergefallen sind auch einfach am Boden liegen. Langsam beim serviceablauf. Overhead bins teilweise bei start offen. Katastrophe!"
Negativ: "Auf allen acht Flügen mit Ethiopian waren die Sessel und der Boden schmutzig und dreckig, abgewetzt. Die Crew lässt Dinge dir heruntergefallen sind auch einfach am Boden liegen. Langsam beim serviceablauf. Overhead bins teilweise bei start offen. Katastrophe!"
Positiv: "WONDERFUL FLIGHTV"
Negativ: "NONE"
Positiv: "Es hat alles gut geklappt. Boarding, Team und sitze sind sehr gut. Essen und Board Programm sind vollkommen ausreichend."
Negativ: "Nichts. Es war alles sehr gut. Ethiopian würde ich wieder fliegen."
Positiv: "Es hat alles gut geklappt. Boarding, Team und sitze sind sehr gut. Essen und Board Programm sind vollkommen ausreichend."
Negativ: "Nichts. Es war alles sehr gut. Ethiopian würde ich wieder fliegen."
Positiv: "Very average experience."
Negativ: "Very average experience."
Positiv: "Customer care was good"
Negativ: "I suspect the problem of luggage started with Alitalia my first leg"
Negativ: "flight was cancelled and i only got to know it after traveling first leg of the tip - then got rerouted for next 36 hrs. Now acceptable for both KAYAK and ET Airline"
Positiv: "Although we had abou an hour delay, we arrived only thirty minutes after the scheduled time. The flight crew was very nice and friendly."
Negativ: "The touchscreen did not work very well; was only able I o see one movie but is was an overnight flight so it wasn’t too much at a hassle."
Positiv: "Thumbs up. Flight was smooth and on time!"
Positiv: "New plane but movies are old. Too sad"
Negativ: "Toilets and hygiene"
Negativ: "Boarded plane, then sat for over an hour before departure due to paperwork processing of plane mechanical check. However, we still arrived close to the time we expected."
Positiv: "I took a roundtrip to Addis Abeba, Ethiopia from Washington, DC. The trip was 13 hours there and 16 on the way back (I think that included a refueling stop in Dublin). There was plenty of food and beverages provided throughout the flight - usually every 3 hours or so. Blankets, pillows, and several movie/entertainment were provided."
Negativ: "I would prefer the the main cabin lights be kept off longer."
Positiv: "Sehr schmackhaftes essen"
Negativ: "1 h Verspätung beim Abflug (im Flugzeug sitzend) wegen Gewichtsverteilung der Ladung."
Positiv: "Boarding was superb"
Positiv: "Vom Boarding bis hin zur Betreuung in den Maschinen war alles gut!"
Negativ: "Der Online Check-in hat nicht so besonders gut funktioniert. Da gibt es bei der star alliance klares Verbesserungspotential."
Positiv: "Nothing"
Negativ: "Everything was bad, very upset !"
Positiv: "Plenty of meal service quick boarding process"
Negativ: "Nothing in particular."
Positiv: "food and beer were fine"
Negativ: "4 flights ,4 delays. poor customer service . every things is very slow ."
Negativ: "Old plane Left 1 hr late No entertainment Adis is an old filthy airport"
Negativ: "My monitor/screen never worked; could never watch a movie despite asking the flight attendants to reset my screen several times. Pretty bad for this 10+ hour flight. I have had much better experiences with crew, staff, friendliness, responsiveness, etc, on almost every other airline."
Positiv: "I need a refund what do I do for a credit?"
Negativ: "Ground staff past security at Intl departures were unhelpful and scarce. The gate number on the boarding pass and screen did not coincide. Unlike other airports the screen was not the most recent information. Even when told about the discrpancy and mix up for many passengers, the mistake on the computer was not rectified"
Positiv: "Flying direct from LA to Europe is a challenge. My other flight got cancelled the day of from another airline but i found this flight 12 hours later direct to Ireland for very cheap. Nice staff and amenities. Socks headphones and plenty of LEG ROOM in economy class. Would fly again"
Negativ: "not quite enough time with all the announcements to finish my movie."
Positiv: "It was nice and cool just that the space between seats were small compared to the flight from lagos to Addis."
Negativ: "Nothing."
Positiv: "They need to make the seating more comfortable especially with such looong flights!"
Positiv: "Nothing"
Negativ: "The food was horrible. My TV didn't work and although I asked for it to be reset several times, the crew kept forgetting. The flight was supposed to be 9 hours, but we left late and it was 11+ hours. I understand things happen, but the crew gave no explanation for the delay or elongated flight. Last, but not least, when we landed in Newark we waited 2 hours for our luggage to come out. We landed at 9:50pm and didn't receive our baggage until 11:50pm. My friend and I were not even the last to get our bags. Overall this was the worst flight experience I've ever had."
Positiv: "Would have liked to have seen more of the cabin crew, but they were pleasant."
Negativ: "Food choice was limited. Ethiopian often ran out of meals and just gave me whatever option they had left. Entertainment system didn't always work properly."
Positiv: "Entertainment options were good and they fed you several times"
Negativ: "-changed flight schedule several times after booking ticket -3/4 segments were delayed causing me to miss connections - staff unaware of procedures -several mechanical problems with plane -still do not have bags after 7 days -no compensation provided for inconvenience -poor customer service"
Positiv: "Food and wine"
Negativ: "Music"
Negativ: "The food is terrible."

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