Finde günstige Flüge von Flughafen Reagan Washington National nach Österreich

Negativ: "Snacks need some variety"

Positiv: "Quick and painless, and so appreciate Delta’s respect for social distancing while other flagship carriers have returned to booking full flights"

Negativ: "Great flight all around."

Positiv: "Crew was exceptionally nice. Live DISH TV unexpected and appreciated."

Negativ: "Flight was freezing. Crew was overly concerned about my tree nut allergy. Been flying for 40+ years and this was the first time any one has asked...appreciate it but they went overboard"

Negativ: "Great"

Positiv: "Great crew great pilot great entertainment"
Negativ: "The way we board feels very classist."

Positiv: "Good on time flight"

Positiv: "Comfy"
Negativ: "Seats a lil tight"

Positiv: "The crew was amazing and polite."
Negativ: "Nothing needed to be done"

Negativ: "Not having a delayed flight."

Positiv: "Crew did a great job communicating what was happening while we were delayed"
Negativ: "Compensation for our time or schedule mishaps."

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Positiv: "The crew rocked!!!! Professional and fun. We enjoyed the music."
Negativ: "WiFi didn’t work well. Still great flight."

Positiv: "extra legroom of comfort plus zone"
Negativ: "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"

Positiv: "I like being able to charge my devices"
Negativ: "Better movies"

Positiv: "Yes the crew was amazing"

Negativ: "Stop being LATE!!!!"

Positiv: "Crew was very kind and entertainment was good when available"
Negativ: "WiFi in all flights"

Negativ: "Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!"

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Negativ: "90 minutes on the taxiway is not what you want"

Positiv: "It was quick"
Negativ: "Horribly shaky. Thought I was going to throw up. The male flight attendant came off as rude. Just happy I got off the plane alive because it was rough"

Negativ: "Better ? Impossible!"

Positiv: "The plane was very new and clean; entertainment options and food were very good; it was a good flight."
Negativ: "At baggage drop-DCA: Charged me for a bag when I had a status that allows 1 bag free; she would not listen, made me pay for it in order to check my bag and then told me to go over to customer service and ask for a refund."

Positiv: "Arrive early. On time departure."
Negativ: "My row 34 D did not have entertainment - had to move to another seat and row."

Positiv: "The flight"
Negativ: "The flight"

Positiv: "Easy boarding process, on-time departure and arrival and extremely comfortable!"
Negativ: "NA"

Positiv: "Everything on time, friendly and helpful attendants"
Negativ: "Why does boarding have to happen with several other flights, gets confusing. Have other flights board at a different time or from another gate far away so customers don't get confused"

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner."
Negativ: "Plane was late coming in and my departure time was 30 minutes off schedule."

Positiv: "Staff was friendly."
Negativ: "During boarding, the sign wasn’t updated after Zone 1. I was watching the board from a distance while on the phone, waiting for Zone 4 to come up. Fortunately, I heard them say “final boarding” over the intercom; otherwise I could have missed my flight."

Positiv: "The crew were nice and friendly. The plane was new with lots of amenities"
Negativ: "The new plane has NO leg room at all. It’s the worst leg room i’ve Experienced for such a large plane. I’m 6’1” and my knees would only fit if I spread my legs wide and sit back deep into the chair."

Negativ: "Crew wasn’t very friendly"

Positiv: "Good in general."

Negativ: "No wifi, no leg room"

Positiv: "everything is fine except th nickel and dime."
Negativ: "Why do airlines charge you an arm and a leg to fly then force to 1. Check a bag, or 2. Get a drink, or 3. Get a seat in an exit row or worst of all now 4. WIFI IS NOW A STANDARD ON PLANES BUT PASSENGERS MUST PAY?!?!"

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Positiv: "Helpful DCA counter personnel, cabin crew and comfy aircraft. On time both ways!"

Positiv: "Movie selection and cable channels"
Negativ: "My connection was abruptly changed, it took a long time to straighten out, but they eventually did."

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Negativ: "The male flight attendant my section was very unpleasant to the elderly passengers in my area and just left me very uneasy about the flight"

Positiv: "Flight attendant gave me the can of Diet Coke and extra pretzels when requested. The entertainment was excellent, the TV screen in the seats. Good choice of TV shows"
Negativ: "Seat size"

Positiv: "Quick service - uneventful."

Positiv: "Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities."

Positiv: "Nothing"
Negativ: "Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever."

Positiv: "The movies in the flight"
Negativ: "The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD"

Positiv: "Departed and arrived on time"
Negativ: "Stop the sardine can treatment of passangers"

Negativ: "Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv"

Positiv: "Freundlicher, korrekter Service. Gute Information zum Stand der Reparatur und zu den Anschlussflügen in Helsinki. Effizientes Boarding. Beim Aussteigen, wurde uns noch mitgeteilt, dass unser Anschlussflug doch wartet."
Negativ: "Defekt am Fahrwerk musste untersucht und anschliessend repariert werden. Dies führte zu etwas mehr als einer Stunde Abgangsverspätung. Anschlussflug in Helsinki wurde zuerst als verpasst angezeigt."

Positiv: "Crew was great and welcoming"
Negativ: "Some features on screen did not work, also seat handle wasnt possible to lower"

Positiv: "Pünktlich, Freundlich, organisiert."
Negativ: "Kopfhörerbuchse leider defekt"

Negativ: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."

Positiv: "Pünktlich, kurzer Transit in HEL"

Positiv: "Pünktlich, kurzer Transit in HEL"

Positiv: "Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki"
Negativ: "Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website..."

Positiv: "am Gate von Eco comfort auf Business upgegradet worden, was kann man da noch bekritteln ..."
Negativ: "Stewardess hat wohl das Gate-Upgrade mitbekommen, auf Hauptgang "vergessen", zwei Gin Tonics geordert, der zweitere bestand nur mehr aus Gin - im Unterschied zur äußerst charmanten, bemühten und zuvorkommenden Stewardess bei meinem Reisepartner im Nebengang"

Positiv: "schnelles Boarding, pünktlicher Start, Blueberry-Juice top"
Negativ: "gibt es auf so ner Kurzstrecke nichts zu meckern, sogar Duty-Free Verkauf - ist man auf der Kurzstrecke gar nicht mehr gewohnt"

Positiv: "I will recommend to my friends and families."

Negativ: "Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear."

Positiv: "Smooth flying"
Negativ: "Choice of movies"

Positiv: "Crew was nice and helpful"

Negativ: "Plane was 1 hour late and missed my flight."

Positiv: "The flight and the crew was very nice, and the food was very good."
Negativ: "Some phone people were very nice, some were not."

Negativ: "So eingepfercht hab ich noch nie gesessen. Grauenhaft."

Positiv: "Sehr angenehme und bemühte Crew - wirklich super!"
Negativ: "1 Deutscher Film im Angebot"

Negativ: "I hurt my knee. The legroom is too small."

Positiv: "Freundliche FB, aber unerfahren"
Negativ: "2,5 Stunden Verspätung. Crew lässt anytime die Eco Pate in die Business. Nach unseren Jacken durften wir bei Landung suchen. Es gab kein Feuchttuch beim Start. Catering war ungenießbar. Es gab zum Salat Nicoles (ohne Thunfisch und Ei) noch nicht einmal Brot. Meine eigentliche Auswahl war bereits ausverkauft. Nur ein Film auf Deutsch!"

Positiv: "Enge, unbequeme Sitze"

Positiv: "Full Flat Sitze, viel Platz bei Einzelsitzen, freundliches und aufmerksames Personal."

Negativ: "The flight from India was delayed and as a consequence I missed my connecting flight to Miami. I had to put up in a Hotel at Helsinki and take a flight to Miami the next day via London."

Positiv: "Service was good"
Negativ: "Sitting in last row of business, coach passengers talking loud, bumping and kicking my seat back. I wouldn't call it business at all."

Positiv: "problemloser, schneller check in und schnelles boarding. Ruhiger Flug - überpünktlich..."

Positiv: "I really enjoyed the flight...everything was smooth and we arrived on schedule."

Positiv: "Flug hatte 30 min Verspätung aber das kann passieren . Pilot hat sehr niedliches deutsch gesprochen und sich sehr nett entschuldigt . Habe daher Zug verpasst nach hamburg und damit Abend Termin . Hatte am service Gate gefragt , ob ich direkt auf den Flug nach hamburg tauschen kann - es gab freie Plätze und ich hätte einen für 622 Euro kaufen können. Warum muss das anders sein als beim Zug ? Fliegen ist wie Zug fahren . Ich habe auch mein Ticket (79 Euro ) mit der dB für eine Bearbeitungsgebühr von 19 Euro tauschen können .. und die was nicht schuld und hat einen schlechten Ruf ;) gerne flexibler werden wenn Flexibilität von Passagieren erwartet wird . Danke , dass sie das ausrichten .. viele Grüße"

Positiv: "The airport it's very nice and clean.."

Negativ: "Wenig essen wenig platz wenig alkohol an board ...."

Positiv: "All is satisified."

Negativ: "Wifi spotty"

Negativ: "Crew wasn't attentive. Seats were small."

Positiv: "Flight was delayed, and I ended up staying in hotel and spending the while next day traveling. It was very unfortunate, I lost 24 hours. But the hotel was nice."

Positiv: "We had a very reasonable fare that included two meals a glass of wine and movies. We weren't expecting any thing more than a plane ride. Thank you FinnAir."

Negativ: "Could not watch any video on screen. Crew tried to reboot my and my partner's screens but they did not work for the 9-hour flight."

Positiv: "One cool things is that some of the moveis were translated with several different languages in addition to English and Europearn languages."
Negativ: "Distance between the seats are short and seats are somehow uncomfortable."

Positiv: "Schedule is on time."
Negativ: "Food was not much excting and seat distance was rather short, making uncomfortable."

Positiv: "The crew made the entertainment free because of the delay. They were very hard working to make things right."
Negativ: "Plane was late at Fenver and Heathrow and into Geneva. Plane seating was uncomfortable for such a long flight. This is an airline issue not specifically BA/Finnair."

Positiv: "Seats larger and more comfortablethan 3xpected."
Negativ: "Food and drink overpriced."

Positiv: "This flight was co-shared by British airways. After our horrible flight from San Diego to London, we decided to upgrade our returning flight from London to San Diego to a economy plus premier. This time the plane seems newer and recently refurbished. The seat can recline more, with lump bar support and nice foot/leg rest. It has a bit more legroom. The cabin is nice and new with large view touchscreen TV for each seat. Gluten free meal was good, I'm just glad they finally boarded the plane with my GF meal (after repeated unsuccessful attempts). The service was great, our BA attendants were polite and attentive."

Positiv: "I liked everything about my experience on four Iberia flights. The boarding was fair by groups and they didn't allow people cutting the lines. The planes were new. The food served was very good and had a great variety of tastes to please different cultures. The entertainment system on my seat was awesome!! Customizable music playlist that was All genres of music. The navigational pages were fun and interesting and the movies were current."

Positiv: "The flight attendant ruined my trip and experience3 with this airline."
Negativ: "Twice I was passed up and overlooked for food and drink when they were being provided to all. The attendant said i needed to speak up if i wanted something and i pointed out i did and he said he would get me on the way back but never came back until he was picking up the empties. He said everyone else seemed to get served what was my problem and I pointed out the girl next to me was also skipped to which he turned around and never walked down my aisle again. Also, the lack of wiFi on this leg was a disappointment as it was available on the trip to Barcelona. That goes a long way to making the long trip more enjoyable."

Positiv: "The crew members were very helpful and kind. Seats are okay. The music selection was pretty good."
Negativ: "If you are not planning to sleep, bring your own book, tablet and earbuds! The airplane has no individual screens for entertainment, only tiny drop-down screens."

Positiv: "On time, good movies, good service."

Positiv: "The staff was friendly, the food was good, and the entertainment system worked perfectly."
Negativ: "The gentlemen in front of me kept his seat reclined through the whole trip, making my space quite cramped. I know this can't be helped, but it does make the space a bit claustrophobic."

Negativ: "Plane was not even parked at a gate. hat to be shuttled from plane to terminal"

Positiv: "The meal for dinner was nice with wine, good old fashioned meal service. The plane was clean. Blankets and pillows provided. Staff seemed efficient. The flight was operated by Iberian so it was all in Spanish. Okay for us as we speak Spanish."
Negativ: "The seats had so little padding. We are not very tall and the seats are just too close together. The poor fellow behind me could not make a move without bashing the back of my seat. Not his fault. If you are over 5'5" tall you are in trouble. It is too bad that flying has become so uncomfortable in coach."

Positiv: "The crew is nice"
Negativ: "No respect of distancing the seats ; all the seats were occupied. No wifi"

Positiv: "Clean plane , good crew ,"
Negativ: "they didn't load my baggage from flight 1 to 2"

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Negativ: "I not get to go my flight, I couldn't get reimbursement"

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Positiv: "The crew was great"
Negativ: "1-2 +cms leg space"

Positiv: "Freundlichkeit des Personals"

Positiv: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Negativ: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"

Positiv: "Nothing"
Negativ: "Everything"

Negativ: "Advertised October Pink products but did not have them for breast cancer support"

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Negativ: "Seat angle adjustment was not the most comfortable for sleeping."

Positiv: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Negativ: "For me this part is not applicable"

Negativ: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"

Negativ: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Positiv: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Negativ: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."

Negativ: "Sehr laut! Eng gestuhlt"

Positiv: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Negativ: "See above. Overall, very nice experience."

Negativ: "Lost my luggage."

Negativ: "The flight delayed for 2xhours from Paris to Cincinnati"

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Positiv: "Crew was very nice and the food was excellent"

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Negativ: "It was great trip thank you Air France"

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Positiv: "On time, staff was nice."
Negativ: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Negativ: "Missed the flight due to late landing from earlier connection"

Negativ: "Verspätung"

Positiv: "No extra charge for simple refreshments."

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Positiv: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Negativ: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Negativ: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Positiv: "Food has improved a lot on business class. Meals are more creative."
Negativ: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."

Negativ: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Negativ: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."

Positiv: "Nothing"
Negativ: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"

Positiv: "nice drink selection on board flights"
Negativ: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Positiv: "That flight have been short"
Negativ: "Fly attendants have been in hurry when they served snack"

Positiv: "Faster"
Negativ: "Waited a while before take off."

Positiv: "Nithing"
Negativ: "They were unfreindly and rude."

Negativ: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."

Positiv: "The plane arrived in New York smoothly"
Negativ: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"

Positiv: "Das Flugpersonal, alle nette französische Damen, mit viel Charm und Erfahrung, könnten uns überzeugen, Air France hat das gewisse etwas!"
Negativ: "Fast eine Stunde Verspätung..."

Positiv: "Super Betreuung, nette Und aufmerksame Flugbegleiter."
Negativ: "Die Sitze waren etwas ausgeleiert. Die fehlende Anpassung der Rückenlehne an individuelle Bedürfnisse sollte eigentlich Standard sein, aber außer einer unberechenbaren Massagefunktion in diesem A-380 Fehlanzeige."

"The flight was not full, there were some empty seats."

Positiv: "Did not fly."
Negativ: "Kayak should have canceled my ticket"

Positiv: "pünktlich"
Negativ: "sehr teuer"

Positiv: "Crew was great"
Negativ: "Nothing"

Positiv: "Amy was absolutely amazing! She was attentive, knowledgeable, and friendly! One of the best flight attendants l have ever met."

Positiv: "Given that this flight, like just about every other BA9 flight for the past week, was a delayed departure, this flight delayed 3 hours, it is difficult to say that this was a good flight. The flight was full, and some business class passengers moved to economy class, with some economy passengers being removed from the flight to free up essential "rest areas" for the crew."
Negativ: "Whilst I understand that the planes make no money sitting on the tarmac, maybe the schedule needs tweaking to permit a little more time for maintenance?"

Positiv: "Boarding ging zügig"
Negativ: "Keine Getränke und Snacks, unfreundliche Crew, Passagiere werden wie Luft behandelt."

Negativ: "Hardly saw a steward in business class the whole flight. Must be part of BA’s cost saving initiatives, but means you don’t get food on time, offered drinks or even a menu"

Positiv: "Schönes Flugzeug"
Negativ: "Einchecken sehr kompliziert"

Positiv: "Essen, Sitze"
Negativ: "Nix"

Positiv: "Nette Crew von Air Belgium"
Negativ: "Etwas abgeranztes Flugzeug, der Service dauerte zu lange (Abräumen etc. )"

Positiv: "Guter Service und kompetente Crew"
Negativ: "Probleme beim Boarding mit meinem Online Ticket. Die Dame am Schalter war sehr gestresst und hat mir daraufhin einfach einen anderen Sitz zugeteilt. Sehr verwirrend!"

Negativ: "It was an older plane with no frills. No power cords, tv monitors. The seats were old and didn’t function properly"

Positiv: "Freundliches Personal"

Positiv: "Guze Sitze, nette Crew, gute Ansagen vom Co-Piloten"
Negativ: "Kaffee könnte kostenlos sein."

Positiv: "Crew were great and really quick through terminal 5 even though it was the school Easter holidays.."
Negativ: "It was only when we got on board realised food was card only and limited to lots of sandwiches..A lighter option like the Bols salad I bought at Smith's would have been nice and could be a veggie choice. Not a big issue though just you asked what can be better."

Negativ: "Keine Getränke. Wenigstens Wasser kostenfrei wäre wünschenswert Sitzabstände sehr eng bei der neuen Kabine. Boarding war Recht chaotisch trotz Gruppen Einteilung."

Positiv: "er kam an"
Negativ: "Nur wenige Filme in Deutsch. schmutzige Kabine. Auf meinem Sitz unter Lehne war noch eine Porzellantasse. Also selbst auf der Heimatstation wird nicht saubergemacht."

Positiv: "Das war eigentlich ein American Airlines Flug, kein BA"
Negativ: "Das war eigentlich ein American Airlines Flug, kein BA"

Positiv: "2 Stunden Folter in überfüllter Sardinenbüchse mit Gepäck unterm Vordersitz Pünktlich."
Negativ: "2 Stunden Folter in überfüllter Sardinenbüchse mit Gepäck unterm Vordersitz - noch nicht einmal ein Glas Wasser gibt es mehr umsonst!"

Positiv: "Boarding, geregelte Einstiegsgruppen"
Negativ: "Nicht mal Wasser umsonst an Board"

Positiv: "Alles in allem eine problemlose Reise."

Positiv: "der Flug hatte 25 Minuten Verspätung, da verspätete Starterlaubnis, sonst war alles bestens"

Positiv: "Alles"

Positiv: "The plane was a relief - we got exit seats so we could actually sleep all through the flight! The crew was very friendly and nice. The 5 pound food voucher did help after the awful flight from San Francisco,"
Negativ: "No one could explain why the plane was delayed - we were told to just 'look at the monitor'. The BA staff seemed to have no idea what was happening till the boarding started & then our seats were changed without telling us though the flight crew managed to seat us together."

Positiv: "The food was excellent and the flight was on time."
Negativ: "The flight crew was short-tempered and seemed unwilling to help me figure out how to assemble my food tray and video monitor, which were in the emergency exit aisle. I had never flown in this type of seat before, and severely sleep deprived. One attendant even let out a loud yelp when a passenger accidentally kicked her while walking past. Terrible."

Positiv: "Crew was wonderful, the boarding process was efficient. Heathrow Terminal 5 was chaotic and there are minimal amenities once you leave the main terminal to reach your gate."
Negativ: "This was a codeshare flight operated by British Airways. The plane was an older, uncomfortable 747-400. I'm not sure how old it was, but there were ashtrays affixed to the doors of the bathrooms. It departed and arrived close to an hour late. There were also a number of hyper social passengers onboard who gathered in the aisle or near the exit doors drinking liberally and socializing loudly. While the excellent flight crew tried to manage them, they were undeterred. Food was mediocre. My entertainment screen didn't work, the passenger in front of me fully reclined their seat prior to takeoff (during the delay) and didn't return it to upright until moments before landing. All and all an unpleasant journey."

Positiv: "Perfekt always in time"

Positiv: "Vom Rollfeld mit dem Bus zum Terminal finde ich immer nervig. Ansonsten alles glatt gelaufen."

Negativ: "dauerhafte Verspätung bei British Airways und umständlicher Check in für das gepäck"

Positiv: "Das Kabinenpersonal war sehr zuvorkommend und das Bordessen war gut. Das Entertainment System war sehr umfangreich und man konnte selbst Live Sport sehen."
Negativ: "Der Sitzabstand in der Economy Klasse ist für Leute über 180cm grenzwertig, ab 190cm wird es unangenehm über lange Strecken"

Negativ: "Wenn man schon vorher weiß, dass der Flug ausgebucht ist, warum versucht man dann nicht, bei oder vor dem Boarding die großen Gepäckstücke einzuchecken? Warum muss man, trotz einer Stunde Verspätung noch ne halbe Stunde dumm rumsitzen, da ein Dutzend Handgespäckstücke wieder ausm Flieger raus müssen, da kein Platz mehr in der Kabine ist?"

Positiv: "Das Flugpersonal war ok und der Flug war auch "Just in Time"."
Negativ: "Kein Snack oder Trinken ohne Bezahlung"

Positiv: "alles lief ruhig ab, boarding problemlos, Personal sehr freundlich und hilfsbereit"

Positiv: "Sehr freundliches aufmerksames Personal... und pünktliches boarding."
Negativ: "Die Sitze waren ungemütlich und ich war in der Mitte auf einem 3er Platz umgeben von zwei fremden Männern die beide geschlafen haben und ich deswegen nicht auf die Toilette konnte. Alleinreisende in die Mitte zu setzen finde ich nicht gut."

Negativ: "Alles ok"

Positiv: "Flug verspätet."
Negativ: "Platzangst, keine Möglichkeit Handy aufzuladen am Sitz"

Positiv: "Great seats, lots of room. The ground crew were great and helped with our baggage and the cabin crew was as good as they could be given the restrictions on their jobs."
Negativ: "Had to pay for water or drink tepid tap water, we were not even given water or a cheap bag of pretzels, also the plane had not been cleaned forever, there was crusty food on the floor and trash. It was very strange for an international flight."

Negativ: "I did not like a lot of things, overall impression was very disappointing compared to a few years ago. I will NOT recommend BA to anyone."

Positiv: "Sehr freundliches Personal. Dass der Flug deutlich verspätet war, war dem Umstand geschuldet, dass aufgrund fehlender Passagiere drei Koffer wieder ausgeladen werden mussten.gute sitze mit deutlich mehr Abstand als bei den Billigfliegern."

Positiv: "Gute Beinfreiheit auch in der Economy Klasse."
Negativ: "Verspätung! Anschlussflug verpasst!"

Positiv: "personal war höflich"
Negativ: "ich finde es unangemessen, dass das bordpersonal getränke/essen VERKAUFT, wenn das flieger komplett abgefertigt auf der piste steht, aber wg. problemen nicht starten kann. auf dem flug nach LON sass ich 2 stunden am boden - am rückweg über eine std und jedes mal versuchten die damen uns essen und getränke zu VERKAUFEN. service wäre gewesen die kunden zumindest in so einem fall mit kostenlosen getränken/sandwiches zu versorgen die bestuhlung ist für mich (190cm) deutlich zu eng"

Negativ: "If you want to reserve your airline seat (I'm talking a standard economy seat) you have to pay $34 per seat if it's 24 hours or more before your flight. Guess what happens at 24 hours? The airport takes over and you're stuck in the middle of a crowded 10.5 hour flight all because you weren't able to select your seat ahead of time. Just another money grab from a tanking airline."

Positiv: "Das Board Personal hat nicht viel mit mir gesprochen. Allerdings war der pilot gut Start und landung hab ich fast nicht gemerkt und er hat den verspäteten Start gut gemacht und ist pünktlich angekommen."
Negativ: "Essen? Hätte man zahlen müssen. Früher hätte man zumindest ein Wasser und a Mini pack Nüsse bekommen"

Positiv: "The ride was very smooth! Pilot did a great job!"
Negativ: "The leg room and ovearall size was very small. My husband couldn't fit his knees in ."

Negativ: "Paid for business class felt like economy class. No entertainment. Unbelievable! I am NOT looking forward to the return flight home, and will never fly British Aiirlines again."

Positiv: "Personal typisch englisch höflich und zuvorkommend"
Negativ: "Im Gegensatz zu anderen hochpreisigeren Fluglinien müssen Essen und Getränke an Board zusätzlich gekauft werden"

Positiv: "Customer service in London extremely helpful"
Negativ: "Left our bags in London"

Positiv: "No entertainment and no vegetarian selections in the menu unless you book in advance again the plane was dirty"

Positiv: "Have providee upstairs seat unfortunately need pay for it. Ice cream so delicious."
Negativ: "Food. Uncomfortable seat for 11+hours flight."

"Great flight"

"Flight was delayed"

"It was quick, plane was loaded and the service on board was ok"

"Those corn kernel snacks were too hard for my dentures"

Positiv: "I didn’t like the crew on board .. everyone else was good, there was a flight attendant on my flight very rude, I asked if it was possible to get an additional snack, and she looked at me, she told me something that I didn’t understand , she placed an extra snack on my tray.. then she picked it up and took it away from me … that was extremely rude .. I am a 71 years old woman and I was never treated the way the attendant treated me"
Negativ: "You need to provide a better customer service to your passengers, you need to train them and evaluate them to treat passengers with respect, if they have a job it is because we people use your airline not the other way around"

Negativ: "WiFi wasn’t working"

Positiv: "Uneventful flight. Departed on time. Arrived ahead of schedule (good thing). Excellent crew from nose to tail."
Negativ: "PA system at gate was awful. Instructions were inaudible."

Positiv: "crew was great and moved me further up in the plane to make a tight connection"
Negativ: "food"

Positiv: "Everything about my trip was exceptional!"

Positiv: "Very clean and plane was not crowded!"
Negativ: "Food and beverage service, but we completely understand with COVID 19"

Positiv: "Good seats and very clear"

Positiv: "Nothing,really other than the fact that it Got us home."
Negativ: "At least offer water. There was no service whatsoever"

Positiv: "Flight and plan where great."
Negativ: "Stewardess was very rude and un please y with all customers. Didn’t feel like she wanted to be on the flight. Her attitude was the main problem."

Positiv: "Everyone was well behaved."

Negativ: "Great flight"

Positiv: "comfortable first class seat"
Negativ: "There was no wifi. No entertainment, no ability to work."

Positiv: "Crew was awesome, friendly, tentative, and welcoming."
Negativ: "Screaming kid in the background, wouldn't stop the entire flight."

Positiv: "Pilots and crew are still great- all negative comments have to do with corporate policy."
Negativ: "Not able to social distance at all. We had to board a bus to get to the plane and we sat there for 20 minutes breathing in exhaust while we were packed in like sardines rather than the bus going back and fourth with smaller groups. The plane was tiny, so again- no way to distance at all. Seats at the front were left unoccupied rather than allowing others to move to them for social distancing."

Negativ: "Seats are thick but zero lumbar. Back too short at shoulders and I'm only 5'8""

Negativ: "There were too many people on the flight. The middle seat was occupied."

Positiv: "2 and 2 seats, all occupied, no distancing."
Negativ: "Better seating, boarding from the tail to decrease contact"

Positiv: "Flight diverted. Poor communication"
Negativ: "Realistically explain options of what may happen due to weather issues"

Negativ: "It was amazing"

Positiv: "Was not long enough"

Positiv: "Flight was smooth...take off to landing"

Negativ: "The lack of leg room was wild. I’m under six feet tall and my knee caps were in the spinal column of the man sitting in front of me."

Negativ: "kleines Frühstück für umsonst"

Negativ: "We were delayed at the gate after getting on the plane. While the crew was communicative it would have been better if we were alerted before boarding"

Negativ: "The flight was delayed by 3 hours. They didn't tell us it was delayed until 2 hours before the flight, by which time we were already at the airport. They first delayed it 1 1/2 hours and then another 30 minutes every half hour. The airline/crew never even acknowledged the delay or apologized for it."

Positiv: "One of our fellow passengers was willing to change seats so my wife and I could sit together."
Negativ: "I'm not a fan of American's Basic Economy, where they nickel-and-dime for every little thing. Choosing seats while checking in online does not cost the airline any more than assigning them, so charging for the privilege of choosing your seat is simply a money grab."

Positiv: "Gratis Upgrade in die First bekommen - eigene Suite!"
Negativ: "alles gut"

Positiv: "Included beverage"
Negativ: "No headphones"

Positiv: "Das bordprogramm filmauswahl"
Negativ: "Vom Einchecken übers umsteigen war alles schlecht organisiert Und am Ende ging auch noch mein Gepäck verloren!"

Positiv: "Sehr nette crew"
Negativ: "Crew kannte die Maschine nicht, Fluggäste wurden gratis umgesetzt"

Positiv: "Könnten einen früheren Flug finden"
Negativ: "Leider nicht den gleichen Status bekommen"

Positiv: "Flugzeug war ein altes Flugzeug meine ich. Durchdas es nicht voll besetzt war hatte ich einen 3er Sitz für mich alleine. Super Besatzung wirkte auf mich gestresst ganzes Team war auch untereinander nicht harmonisch. Bordunterhaltung gabs nur in Oben alle 3 bis Sitzreihen einen TV dort konnte man Film schauen, nicht nach eigener Wahl. Sonst konnte man Film und Unterhaltung im Händy oder schauen Tablet herunterladen.Brauchst einfach gute Batterien dafür es gab keine Auflade Möglichkeiten, nur am Airport."
Negativ: "Besatzung Bordunterhaltung Verpflegung,alles mit Kartongschachteln wurdest nicht gefragt was du willst. Wurde einfach wauf den Klapptisch hingeknallt. Alles in allem sonst ruhig sauber und in Ordnung."

Positiv: "Dass ich sogar einen Kaffe und einkleiner Snack in Form von kleienem Keks bekam. Ich war vorbereitet, dass ich nichts erhalte.Hatte etwas zu Essen dabei. Freundliches Personal Bordunterhaltung nur bezahlbar und übers Laptop oder Handy Hatte Auflade Möglichkeiten beim vorder Sitz.."

Positiv: "Not a challenging process from beginning to end."
Negativ: "Nothing"

Negativ: "Keine Boarungerhaltung, unfreundliches Personal, grosse Verspätungen und enge Sitze. Und dies alles für Interkontinentalraketen Flügen. Alles schlecht bei American Airlines. Nie mehr."

Positiv: "My flight was delayed and expected to delay further and the attendants put me on another flight to get there before my connecting flight."
Negativ: "My bags never made it and when I arrived, I was told that one of my bags was still at my departure airport and the other wasn’t scanned."

Positiv: "Flugpersonal war freundlich und aufmerksam. Leider sind beide Flüge verspätet abgeflogen."
Negativ: "Essen war sehr gut. Sitzplätze gemütlich mit genug Platz für Beine."

Positiv: "Efforts to get us to Philadelphia"
Negativ: "Got to Philly - no one there - rushed 2 concourses and plane still there with daughter on-board. They gave away our seats, told us we would not get on, would not get our baggage and would not get put up in a hotel. Because of the NBA draft - had to travel 60 miles to New Jersey for a hotel. Lost a day, lost 2 tours, endured additional hotel costs...and the attendant made it clear she was on overtime and we just needed to move on. American Airlines is too big and consolidation of airlines has not been good for the public."

Positiv: "Pleasant service ; courteous team"
Negativ: "Flight delayed"

Positiv: "DCA based AA gate agents were awesome. We were booked on a flight that was delayed, turned out there was a flight about to depart (it had been delayed 2.5hrs due to weather), but was departing prior to our reg scheduled flight so they put us on standby. No doubt the crew was also columbus based and eager to get home...as they did. Couldn’t be more pleased to get home"

Positiv: "The staff was great, luckily an pretty empty flight"
Negativ: "The food in coach is a disgrace. It’s terrible a few $$ More and it would actually be have way decent"

Positiv: "Alle waren aufmerksam, auf dem Flug selbst lief alles reibungslos."
Negativ: "Der Flug hatte 30 Minuten Verspätung und mein Koffer traf mit einem eheren Flieger ein und stand deshalb relativ unbeaufsichtigt in der Gegend rum."

Positiv: "We were 40 minutes delayed but received good communication and had an uneventful flight otherwise."

Negativ: "Im Prinzip war der Flug in time gelandet. Aber dann 40 Minuten gewartet bis ein Gate frei ist. Danach ewiges warten auf den Koffer. Sehr schlechter Service, keine Informationen."

Positiv: "The wait time for the connection was not too long. But on the way back to the US, I almost missed my flight from Miami to Washington-DC because I didint have enough time to go though imigration and also had to wait for my luggages. Thank you!"

Positiv: "Flug Personal war OK aber für sitze waren sehr klein und musste Arm gegen Arm mit Sitznachbarn fliegen. (Unsere Maschine war ein Boeing 787)."
Negativ: "Essen war auch nicht sehr gut."