Positiv: "Thank you for selected me became priority and the Sevice is good.Thanks again."
Negativ: "I don’t know yet."
Positiv: "The crew was A+, food was tasty and the amenities were great even for economy class."
Negativ: "Some of the flight attendants spoke really fast and hard to understand."
Positiv: "My prayority was safely, then was accomplish."
Negativ: "Was accomplish, so I wanted to say thank you, for your services."
Positiv: "Seat comfortable"
Positiv: "Not much"
Negativ: "Crew could have been friendlier, food looked and tasted like slop. Passengers were standing and walking around all the time"
Positiv: "The food is great! The plane is clean. The crew is super nice."
Negativ: "The seats are uncomfortable, as with any seats in coach with other airlines."
Positiv: "Fast boarding sequence and take off."
Negativ: "Cabin crew should have smile more, serious faces make request so unconfortable. Food could have been better."
Negativ: "The seats on the plane had ample leg room, even in economy. The service was excellent. The staff was very polite and efficient. All of this made for a pleasant experience even for the long trip. Thank you Korean Airlines. I would recommend you to all traveling overseas."
Positiv: "service/food excellent"
Negativ: "old aircraft with outdated and worn 'cradle' seats that are hard to find these days. Unlike claimed it is not a flatbed type."
Positiv: "Service was great and flight landed safe. Korean food was delicious."
Positiv: "I really loved that the airline accommodated to me being vegan. They also provided me with vegan creamer if I wanted coffee which was great. The staff was also super friendly which was a big plus because they were easily approachable."
Positiv: "The staff was extremely pleasant and helpful. My wife broke her foot, so they took care of us very well."
Negativ: "The planes are old. The space is tight, especially if you have long legs."
Positiv: "comfortable seats"
Negativ: "would not accept my confirm check in on line"
Positiv: "Wheelchair assistance"
Negativ: "A little bit crowded"
Positiv: "Friendly crew, good food, roomy in economy (especially as the middle seat was not occupied)."
Negativ: "Very limited movie/entertainment selection."
Positiv: "Korean airlines had pleasant staff and provide good food."
Negativ: "This was a 5 hour red-eye flight yet they only shut off the lights for 1 hour and served breakfast at 1AM. I would have prefered they prepared the cabin for people to sleep through the flight."
Positiv: "The staff were kind and very helpful when my USB port didn’t work. They were eager to fix the problem."
Negativ: "There was no way to book seat or check in online ahead of time. There was no order to boarding the plane. It was a just 1 big line."
Negativ: "Everything was going well until our bags didn’t show up at our final destination. Big no-no. Just ruined the otherwise pleasant experience"
Positiv: "Great smooth flight!"
Positiv: "After waiting for 5 hours on the airport, was happy to get in the plane. Business lounge is mediocre and over crowded."
Negativ: "Flying form LA Had to wait an hour in the air pane for a gate to be assigned in Seoul. It was due to weather issues but crew was not very informative. Connecting flight was delayed by four hours and crew was not sure Did not inform when the flight will leave. Passengers from another delayed flight gathered around our gate and blocked us from entering boarding our plane. They were demanding that our flight should be canceled and didn’t let us board. Security was present they were taking notes but never intervened. This is the first time I have experience this type of chaos on an airport but from the signs posted, it appears that it may be normal situation and this airport. Didn’t expect I will have to push through a mob to board the air plane."
Positiv: "We flew business class. Seats and service were fantastic."
Negativ: "Entertainment system was pretty good"
Positiv: "Food arrived quickly and the empty tray was removed quickly when the meal had been eaten"
Positiv: "Staff are friendly and accommodating. Service is prompt. Entertainment is somewhat limited compared to other airlines, such as Delta, but they have a good variety."
Positiv: "Everyone was so pleasant and helpful."
Negativ: "More leg room is needed!"
Negativ: "Boarding was a free for all. did not board by aisle."
Positiv: "Good service and on time"
Positiv: "Light flight, extra space."
Negativ: "One of the luggage wheels is broken. No ground personal in the airport to take care of the matter. Called and eMailed the claim. However, KAL refuses to look into the matter."
Positiv: "The seats were roomy and considering this was 14 hour flight that was important. The entertainment was superb - they had all the latest movies and plenty of them to last 14 hours. The service was the best. Flight attendants were so nice and accommodating at all hours of the day and didn't even flinch once after our multiple requests for more wine. They made sure we had enough food and snacks throughout the flights and provided plenty of water and juices to stay hydrated."
Positiv: "All of the people from Korean Air that I spoke with were very considerate and helpful."
Negativ: "No legitimate complaints."
Positiv: "Just about everything"
Positiv: "Spacious for economy."
Negativ: "Felt like we could have had an extra meal/more snacks & drinks. Only 2 meals for a 13-14 hour flight."
Positiv: "Excellent service by a cabin crew that truly tried to make the passengers comfortable, as a part of their professional ethic."
Positiv: "I liked crews courteous speaking and manner that made me feel comfortable and cared for."
Positiv: "Over all customer service."
Positiv: "The flight attendants are very attentive and respectful."
Negativ: "Economy seats are not the comfiest!"
Positiv: "I've flown all over the world and it literally was the best flight I've ever had."
Positiv: "Lots of space on airbus. Great choices of entertainment though Singapore airlines has much more choices."
Negativ: "I'm vegetarian/vegan so that is my only negative thing. They only had meat & seafood. Airlines should be more aware of being sustainable & food is definitely one of them."
Positiv: "Service was nice and speedy"
Negativ: "Seat was stiff"
Positiv: "Flight was on time , passengers were updated on the status of flght."
Negativ: "Nothing everything is well."
Positiv: "We forgot our IPad in the plane. We met in Seol one of the flight attendants. She stayed with us and arranged for somebody to bring the Ipad from a different location . She refused to continue home , until she saw our property found. It wax an exceptional service!"
Negativ: "The service on the plane is outstanding"
Positiv: "Although I flew Coach, the flight attendant crew was outstanding. Polite, professional and extremely courteous."
Negativ: "The menu selections were adequate.... video and entertainment left a lot to be desired."
Negativ: "Turbulence and bumpy. I know you can do much about that."
Negativ: "food. antertaiment"
Positiv: "Korean Air service is second to none. The attendants are kind, always a friendly face and beautiful. At checkin service the attendant was kind enough to notice that my travel partner and I would enjoy an aisle and window seat together without a middle seat occupant and seated us accordingly. Thoughtful. Attendants periodically walked the aisles to let guests know that they were available always. Five stars!!"
Positiv: "Seat spacing is actually sane - so much better than US airlines"
Positiv: "Good food, friendly staff, great service"
Negativ: "The seats could be bigger"
Delayed flights!!!!! Had to rent a car from JFK and drive home to Syracuse $225! Have to be to work at 5am Monday NOT HAPPY
My diabetes meal was the same on my earlier flight from Hyderabad to Singapore. The breast of chicken was 3-4 oz piece. It was difficult to cut it on the smaller pieces in the tray. Prefer pre-portioned chicken breast cubes. No need to make it a chore. I could manage to handle, but be considerate to seniors who might have limited mobility etc.
serving food w.ith heavy air tubulance is not advisable especially with hot drinks. Late serving may irritate some passengers but food can wait and safety of the crew is more important..
Positiv: "Amazing as always"
Negativ: "More food variety"
Positiv: "Sehr attraktive und freundliche Crew. Ist nicht ohne Grund die weltbeste Airline. Würde am liebsten nur noch mit denen fliegen."
Negativ: "Nichts, schneller fliegen können die leider auch nicht."
Positiv: "The service was outstanding! All of the flight attendants were amazing!"
Positiv: "Flexible seating due to only very few passengers. On time departure and arrival"
Positiv: "I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally"
Negativ: "The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms"
Positiv: "crew was pushing , no time in an rush all the time"
Negativ: "service level"
Positiv: "Es war alles zur vollen Zufriedenheit"
Positiv: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."
Positiv: "Food, service"
Negativ: "The space"
Positiv: "Service, Verpflegung, Sitze"
Negativ: "Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten"
Positiv: "Amazing staff and service!"
Negativ: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"
Positiv: "Amazing crew, great seating area and tasty menu."
Negativ: "SINGAPORE AIRLINES TOK CARE OF MY MOTHER VERY WELL"
Positiv: "Movies selection is great. Seating space is comfortable."
Negativ: "Boarding process could’ve been smoother"
Negativ: "Nothing comment."
Positiv: "The crew were excellent"
Negativ: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
Positiv: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."
Positiv: "Sehr nette Crew, kam immer wieder vorbei (Eco) und bot Getränke, Früchte und Chips oder mini Sandwiches an! Top!"
Negativ: "ich hatte nichts zu bemängeln einfach nur Top!"
Positiv: "Seats with entertainment"
Negativ: "Reservation online"
Positiv: "I like everything crew, etc"
Negativ: "Nothing reallly"
Positiv: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Negativ: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."
Positiv: "Seating was spacious, crew was attentive. Boarding was efficient."
Negativ: "The food choice was not pleasing to me."
Positiv: "Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service."
Positiv: "- sehr bemühte und aufmerksame Crew, auch in der Economy - hervorragender Sitzabstand in der Eco - Flugzeug von SQ wie üblich nicht überbucht, daher einige freie Sitze - 2x warmes Essen in der Eco - fortlaufend aktives Getränkeangebot"
Negativ: "- auch auf diesem Flug schreiendes Baby, dass den Nachtflug fast zur Hölle macht - selbst in der Business-Class konnten die Passagiere nur dann Schlaf finden, wenn sie die active noise canceling Kopfhörer aufsetzen (wer damit schlafen kann)"
Positiv: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Negativ: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."
Negativ: "Cabin little bit cold"
Positiv: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Negativ: "Absolutely no complaints"
Negativ: "Essen könnte besser sein"
Negativ: "Essen könnte besser sein"
Positiv: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Negativ: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
Positiv: "Der Flug ist 4 Stunden später gestartet."
Negativ: "Wir haben dafür etwas zu Essen bekommen."
Positiv: "A380 ist ein tolles Flugzeug"
Positiv: "Staff was polite and accommodating"
Negativ: "Inflight entertainment wasn't as extensive as in previous years."
Positiv: "business seats were excellent"
Negativ: "all was good"
Positiv: "The food is very good in economy. Large screen tv gor movies and games."
Negativ: "all was good, nothing bad"
Negativ: "Essen könnte besser sein"
Positiv: "Gutes Team"
Negativ: "Die Besatzung war schlecht gelaunt und hat bei Gentränkebestellung dies mehrmalls vergessen."
Positiv: "Natalie is a friendly cheery diligent flight attendant who needs special mention. (Sigapore to Brusane fight 6.1.18)"
Positiv: "Good crew service"
Negativ: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."
Positiv: "Service, food, in-flight entertainment"
Negativ: "What happened to amenity bags in Business class? Slippers and socks were at the seat and toothbrush kits were in the bathrooms and we're always re-filled."
Negativ: "I was not happy with the meal. The taste and appearance are not satisfactory"
Positiv: "Friendly staff great food and customer service very comfortable seating wonderful atmosphere. Thank you much for taking care of me"
Negativ: "Everything was perfect"
Positiv: "Cleaner and better service by flight attendant than other US flight company."
Negativ: "Smells of food is strong. When I don’t have appetite and feeling sick, the smell makes me feel sick more."
Negativ: "Food and movie selection"
Positiv: "Crew was very well trained and managed the flight excellent"
Negativ: "Better communication on gates via text or communication via the apps"
Negativ: "Should improve food."
Positiv: "Boarding followed priority order. Blankets were good, and extra pillow available upon request."
Negativ: "Better food options. There was reduced options due to strike, but the food quality was not good."
Negativ: "My first meal was kind of burnt, and I wish they would offer a salt and pepper packets. Also, more frequent Rounds to pick up trash would be helpful"
Positiv: "The crew are efficient and helpful. The food is good too."
Negativ: "Hope they have anime movie in the choice"
Positiv: "Great crew and nice comfortable seats"
Negativ: "wifi didn't work at all need refund"
Positiv: "Seat is very comfortable..."
Positiv: "On time flight times"
Negativ: "Have better movie selection."
Positiv: "Great entertainment, pretty good food."
Negativ: "Service was okay but nothing special."
Positiv: "schlafgelegenheit flaches Bett mit Auflage und Privacy in der BusClass"
Negativ: "die EVA App ist unterentwickelt....ich konnte keine Sitze andern...sass ohne Fenster vor der geruchsintensive Küche (7k) obwohl viele Alternativen noch verfügbar waren. Personal ist sehr bemüht, aber man spürt dass die Freundlichkeit aufgesetzt ist und die Kompetenz übertünchen soll. ca 20% qualität m Vergleich zum Flug vom 2.2. von Wien nach Taipeh"
Positiv: "durch den Flug von Wien nach Taipeh war ich verwöhnt. aber die Verpflegung war noch immer sehr gut"
Negativ: "die Lounge am Flughafen ist schlecht beschildert und der Service ist ebenso schlecht wie bei Thai."
Positiv: "Alles hat mir gefallen. Treatment als BusinessClass Passagier spürbar SUPER"
Positiv: "It was a quick flight to my home country!"
Negativ: "2 restroom out of order flight bound tpe."
Positiv: "I travelled on Eva a few times a year, was used to and liked Eva."
Negativ: "Arriving at JFK on time after 16 hour nonstop flight on Eva, we passengers were told the parking space was occupied and we had to wait one hour on the plane. The Eva ground crew had 10+ hours to arrange a space for the plane, as it steadily approaching its destination, and the arriving time was 10pm, hardly a busy hour of an airport. Another disappointment: as before, I took the bus provided by Eva to neighboring states. This night the arrangement was awful. Poorly organized Eva crew kept all on the roadside, with only three of the five buses next to us, we passengers waited in the open, without a schedule or clue. We were lucky for the night was warm. In a typical NY winter night, 10 Farenheit and windy, we‘d be hurt more."
Positiv: "Everything normal except food"
Positiv: "Orderly way of boarding, restroom is clean & tidy, good legroom between seats, smooth landing"
Negativ: "During Taipei to Manila flight, the attendant promised to bring a blanket I requested but never came back."
Positiv: "Very comfortable flight, crew were very professional, food was delicious!"
Negativ: "Wish I had known the headphone jack needed and adapter from mono to stereo to use own headphones, but the headphones provided were adequate."
Positiv: "metal silverware is great, reduces plastic waste."
Negativ: "plastic cups, they're not biodegradable. Better to use paper cups."
Positiv: "good as expected"
Negativ: "everything good"
Negativ: "There was nothing we didn’t like."
Positiv: "Very spacious seating. Great staff, and smooth flight. PLUS I got my vegetarian meal as requested."
Positiv: "Crew r very helpful and accomodating"
Positiv: "The food was good, and the bathroom was stocked well."
Negativ: "The crew were pretty rude."
Positiv: "Flying economy across the Pacific on Eva isn't exceptional, but given the ticket price, it is."
Negativ: "The food is acceptable but not exceptional. I appreciated the free wine."
Positiv: "The service were so nice the food were amazing. The rides were relaxing and I felt safe and comfortable the whole ride home."
Positiv: "The actual flight experience was great."
Negativ: "My bag is still gone because they wouldn't return it to us after the flight and there are items that I need."
Positiv: "Excellent premium economy experience. Very good food and service."
Negativ: "Can’t think of anything..."
Positiv: "I liked nothing"
Negativ: "In spite of JFK airport shuting down due to Storm Grayson, EVA airline refused to cancel the flight until 1 hour before the time of departure! They wouldnt listen to my requests to change flights until it was too late. JFK airport put out a notice at 7:30PM stating that they woukd be closed until 7am the next morning. However, i recieved an email from EVA airlines AND Kayak around 9 PM stating that my flight was on time... the airport was closed!! Terrible organization... overall a really bad experience."
Positiv: "The crew was fantastic. I was not well throughout the entire flight and they went out of their way repeatedly to make sure I was as comfortable as possible, including giving up two of their own crew seats to me for most of the 14 hour flight from Taipei to New York. The crew also made sure that the bathrooms were kept stocked and cleaned. This is something you don't see enough of in other airlines where the bathrooms become disgusting by around mid-flight on long-haul flights. The entertainment systems are modern and designed well for practical use, unlike some other airlines that still have many or all controls situated on the armrests. They use quality touchscreens which control everything including the overhead light and attendant call button. I also like the fact that I could check 2 bags and select my seat without any fees unlike too many other airlines are doing today."
Negativ: "While the entertainment systems themselves are great the entertainment choices are not. They have very few New Releases and don't seem to update them at the beginning of the month compared to many other airlines, such as Cathay Pacific. On long flights this is one thing that should be given more attention."
Positiv: "The crew didn't their jobs well. They got everyone into the late arriving plane in no time. On flight service was good."
Negativ: "Food was kind of bland, not living up to the level I experienced on the first leg. No personalized entertainment systems."
Positiv: "everything was on schedule, the crew/staff are very accommodating."
Negativ: "not enough food choices and no entertainment system on each seats."
Positiv: "Usually high quality service and entertainment. Food also good."
Negativ: "We boarded 20-30 minutes late even though the plane was there. Not sure what they were doing. Then we sat on the runway for a solid 30-49 minutes. Apparently, this is standard coming out of Manila."
Positiv: "I was able to request a special meal, vegetarian, before my flight, food was served hot and very tasty"
Negativ: "For me, they always leave the lights on way too long. But did find a nice blindfold in the bathroom to block out the light."
Positiv: "The service was excellent and the food was delicious."
Negativ: "Not a very good selection of movies."
Negativ: "Food was bad, crew was rude and very unattentive. Over all it's a very bad experience."
Positiv: "food is ok. entertaiment need up grade."
Positiv: "This was my first time flying out of the USA and was amazed at how polite the crew was will fly with eva again"
Negativ: "Can't put anything here was a amazing flight"
Positiv: "Gutes Preis Leistung für Premium Eco"
Positiv: "For a close to full flight the boarding procedure was quick and efficient. We were able to leave early and get to our destination an hour early. The in flight entertainment was not the widest selection but still had a wonderful selection of movies"
Negativ: "For such a long flight the seats are very uncomfortable. The flight cabin doesn't seem to have a flow which is depressing cause they are a big part of the experience"
Positiv: "The plane was nice, seats comfortable, flight staff was super nice, ride was very smooth, like all previous Eva air flights."
Negativ: "Nothing. Everything was great as usual :)"
Positiv: "Plentiful snacks, clean facilities"
Positiv: "Everything except flight attendants walking too fast in the cabin"
Negativ: "Flight attendants were walking too fast in the cabin. Sometimes right in front of my face while I was walking to the lavatory without warning. They just sneak and cut you off without saying excuse me, sorry, or simple letting me know they're passing through. I don't mind but I was afraid that I would crash into them and injure either of us."
Crew war nicht motiviert, hat Dinge vergessen, Bestellungen wurden ignoriert
Poor boarding services, especially for business class. Long time at the bus to the airplane.
I liked the aircraft crew the most. Foods could have been better with more options and snack for kids available.
They didn’t announce priority boarding at all. Needed to walk up and check at gate
Clean, well maintained and on time performance.
Food is good and tasty. Service also good.
Specially crew was very hard working polite, professional and smiley. Very very helpful and caring. Full marks to crew.
ALX check in staff unprofessional attitude, unaware the employer rules & regulations and so much traylers suffer due to check it n staff non guidance approach
Positiv: "The staff was very friendly was nice trip"
Negativ: "The food was not great"
Positiv: "The crew was the best!"
Negativ: "I wish food would improve in general on planes"
Positiv: "I had a cheap ticket and expected much less, but food was great, crew was creat, boarding was easy."
Negativ: "The boarding was on small plane parked far away from the terminal and we had such a long bus ride I started to think "what is going on"..."
Positiv: "I understand why this airline is ranked very high. The food was very good, the seats have more legroom even in coach and the movie selection was good."
Negativ: "The plane was about 1/4 full. Not that that's bad I just thought it should be mentioned."
Positiv: "attentive crews, clean toilets"
Negativ: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"
Positiv: "Good service from the crew and good food."
Negativ: "Flight was delayed and there are a lot of redundant checks before entering to the gate. No internet service and the flight was very long. (14 hrs)"
Negativ: "Cleaning of bathrooms"
Positiv: "Crew was very attentive,"
Negativ: "Have all the food choice in the menu available. And add sudoku to the game"
Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."
Negativ: "Improve quality of service and cleanliness."
Positiv: "Great experience"
Positiv: "Great staff, great comfort. Great airline!"
Negativ: "The boarding system is somewhat confusing with 5 different zonings."
Positiv: "Everything is perfect"
Positiv: "seats were awesome, so as the food and the occasional snacks were delightful"
Negativ: "My entertainment screen wasn't working, but since I got a window seat I didn't complain. Long time for a 12 h flight without video or something to occupy myself, but at least the USB port was working..."
Positiv: "War alles sehr gut!"
Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"
Positiv: "Out flight was not crowded so after take off we could take up all three seats. That was cool for a little nap. Crew was good. Everything was good."
Negativ: "Everything was good."
Positiv: "comfortable seats, pretty good food, extremely gracious cabin crew."
Negativ: "Lactose-free breakfast option was fish... I get that some people like fish for breakfast, but to me it was a little nauseating. Just ate around it and was fine though. Overhead air vents could be improved. felt a little plane-sick toward the end of the flight."
Negativ: "3,5h verspätet"
Positiv: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Negativ: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Positiv: "Very comfortable flight and helpful crew"
Positiv: "The food and flight staff were good"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"
Positiv: "Good leg space, friendly crew, excellent plane."
Negativ: "This is for ALL airlines: It takes so long to get off the plane!"
Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."
Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."
Positiv: "Excellent flight attendant service. Some of the best airline food in the world."
Positiv: "The 17hr flight went relatively quickly. Much faster than expected."
Negativ: "The long wait between flights and finding a scheduled flight before mine that I could have taken."
Positiv: "Bester Service den ich je erlebt habe"
Positiv: "Bester Service den ich je erlebt habe"
Positiv: "Good service, clean aircraft, friendly crew"
Negativ: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."
Positiv: "Individual service, happy and natural looking crew, comfort and company aim."
Positiv: "the flight was empty and lots of room to get comfortable snacks and food were good boarding was easy"
Positiv: "It's was good"
Negativ: "The plane from Qatar to Nairobi new modern plane needed"
Negativ: "Ground crew attitude at checkin,boarding. Only drink choices 2 juice boxes with sad snack. Entertainment screen malfunctioned, poor sound quality cf prior leg. Long rescreening process on connection FROM USA flight. Long wait to deplane to stairs/shuttle bus. Long wait for luggage."
Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."
Positiv: "The food was great and the service was good as well."
Negativ: "They did not give us instant noodle when we asked for it and the seats in Economy did not have foot rest in front like Singapore Airline."
Negativ: "Have more flights!"
Positiv: "Food was slightly better than the previous flight."
Negativ: "Same lousy headphones. My seat had a led rest that made it harder to get in and out, and wasnt usable due to the close distance to the seat in front. What was the designer thinking? I missed the drink service if there was one, never saw water going around until right at the end. . ."
Positiv: "Food was good. Seating is very tight. Bathrooms were clean and well-stocked."
Negativ: "I smelled the breakfast food, but it was “optional” or something? We had to ask for it special; I must have missed the announcement. Don’t know why they didn’t just serve it with over an hour before we reached destination."
Positiv: "The Crew was Awesome"
Positiv: "The crew was so attentive and hospitable"
Negativ: "Not enough let room, I’m 5.9 and it was uncomfortable for me."
Positiv: "on time"
Positiv: "The tall male agent from boarding was very helpful and attentive. When I mentioned to him that I do have a medical condition, he immediately assisted me without hesitation. Found a more comfortable seat for me and boarded me first. I wish I could remember his name, he only has a two initials name."
Negativ: "Honestly, all is the best! I would fly China Airlines again!"
Positiv: "The ability to select a special meal ahead of time. Meal selection out of the US was better than coming from oversea into the US."
Negativ: "Seating can always be made more comfortable."
Positiv: "Awesome crew on board made the long journey easy. Plenty of leg room and the food was good."
Negativ: "To be honest.. everything was perfect for the price and the 12 hours in the air."
Negativ: "The airline ran out of meal choices before reaching row 5 of the economy class. Seat armrest were locked in place and did not pivot up to allow using the adjacent empty seat. The boarding was tedious and slow. Airline officials did not board according to zone numbers printed on the boarding pass."
Positiv: "Good movie selection, nice attendants"
Negativ: "The 2nd meal was tasteless and didn’t have the ingredient as the name suggested, a Chinese pickled veggie"
Positiv: "Since I had no check-in luggage on my way to Manila from Los Angeles, my medicine bag was packed in my carry-on with wheels. When, in Manila, I was forced to check-in that piece of luggage, I forgot to move my medication into my backpack which I carried with me on board. In Taipei, I asked the ground crew to retrieve my medication from my check-in carry-on. The team worked diligently and made sure that my medication was handed to me as I was one boarding the plane with the last few. I was delighted by the level of service and the fact that I was able to take my medication before the flight took off. What a difference in attitude between the Manila and Taipei ground crews. Thank you Taipei ground crew!"
Positiv: "Quite comfortable, met my expectations and I slept well. On board team were friendly and helpful."
Negativ: "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."
Positiv: "Cabin crew was very sweet, very courteous, and attentive. A marked improvement from years gone by."
Negativ: "Delayed flight."
Positiv: "good service and food but A330 is too old and small"
Negativ: "Smell was so bad during flight"
Negativ: "Essen ist super und ich bin noch mit einer 747-400 geflogen und das Flugzeug ist sehr gut"
Positiv: "Totally filled to capacity. Am 6 ft guy broad shoulders squeezed next to another guy bigger than me. Totally cramped in middle seat. Holiday season travel. I should know better. Most challenging flight in years."
Negativ: "Totally cramped in."
Positiv: "Transfer is excellent."
Negativ: "Flight delays"
Positiv: "Kayak customerservice is really poor. Doesn’t allow Change flight on-line. Wait long time to get connect with sales representative. I call three times and my request Still can not be fulfilled."
Negativ: "They ran out of food options and i was served meat i could not eat for every meal, thus i ate only rice for over 24 hours. We then sat on the tarmac for over 4 hours with only 1 update,. After an over 18 hour flight. the last that could have been done was to update the passengers so we had an idea of how long we would be sitting there. it is understandable that weather may cause delays, however, it is inexcusable that we were told it would be a 2 hour delay, and were not updated until approaching 3 hours, and additionally, after that, we were told we would be approaching the gate at 10 and were not updated for another hour. The crew should have kept us better informed with the updated delays. They didn't pass out a single snack the entire 4 hour delay, and gave us one cup of water each, terrible experience"
Positiv: "I had a seat in Premium Economy and the seats were very comfortable. The chair had the option to extend into a foot rest and had wider arm space than standard economy seats do."
Negativ: "Boarding was a little delayed and hectic (seemed disorganized). The flight was quite crowded/full so this was likely a factor. Also, I was served a dish with ham (which I don't eat) even after asking for the contents & there being no mentioning of ham being in the dish. The crew was very apologetic and kind enough to offer any other dish option they had available."
Positiv: "Crew was very professional and friendly and tried to to assist all passengers"
Negativ: "My negative comment is always the boarding procedures when your section is called all sections rush to board as well as they need to be firm on carry on luggage"
Positiv: "Extremely well organized...very inpressive.From the check-in desk to the boarding crew."
Positiv: "It was a great flight There staff were great, even fed us on a 80 minute flight"
Negativ: "Entertainment selection movies could be expanded."
Positiv: "the trip was good"
Positiv: "The economy class seats are actually some of the best to sleep in!"
Negativ: "A bit scary on the landing. Something, maybe the tires, screeched something wicked."
Positiv: "Attendants were polite and helpful"
Negativ: "$115 fee per surf board"
Positiv: "Comfortable flight, decent seat size, decent leg space, lots of movie and TV options"
Negativ: "Outdated entertainment system on a330, food is lackluster, overhead bins in a330 can be a little hard to reach. Maybe not an issue on newer planes? Tight aisles. Leg space could be a little bit better. Non adjustable headrest (height wise). Poor boarding procedures at manila but that's a given"
Positiv: "Service on the ground and in the air was efficient, if somewhat cool and uninterested. (The exception was at checkin counter where the service was great.) options for entertainment were great. Food was decent, legroom was decent, plane was older but still decent...."
Negativ: "The entire plane's group of passengers seemed to be lined up at the boarding gate - no explanation why, but they were checking ID's. Then the line just moved into the plane. I prefer boarding by rows, especially when traveling with my young son. Air crew seemed pretty uninterested in anything beyond the basic requirements of the job."
Negativ: "General good!"
Positiv: "Good selection of movies, staff was friendly. Seats were okay, fairly spacious. It was nice that they gave everyone both a blanket and a pillow."
Negativ: "Food was extremely salty and the selection was terrible. I was given the same pasta for two meals (first time I had a choice, second time only pasta again). Even the same type of pasta but the second time there was some chicken in it too. It was gross."
Positiv: "The staff was amazing and the movie options were extensive"
Negativ: "We departed much later than anticipated and I missed my connecting flight as a result - had to spend an extra 10 hours at LAX until next flight available. The food was terrible, I only ate the fruit!"
Positiv: "Staff were extremely efficient. Food service was too."
Negativ: "Second meal was not up to par with the first meal. Movie selection needs improvement; only found one of many to watch."
Positiv: "Aircraft wasn't crowded and the staff were great"
Positiv: "Staff and crew were nice and courteous to passengers."
Negativ: "Digital Screen are too small. Video quality is not good."
Positiv: "Exactly what you would want a flight to be!"
Positiv: "The middle seat was empty on my flight, I appreciated the extra room."
Negativ: "The movie selection was not super up to date."
Positiv: "Lay over too long"
Positiv: "The flight was short yet comfortable."
Negativ: "Nothing I can think of off the top of my head. Everything was fine."
Positiv: "Plane was clean and staff responds well to your needs."
Positiv: "New plane. Clean. Service was great."
Positiv: "New aircraft was very nice. Clean, staff were friendly"
Negativ: "Hardly any water offered throughout the flight. When asked for more, was given tiny cup with 3 sips. Dehydrated! The food was very bad. . A vegetarian option would be a good idea. Also snacks were not offered more than once on the 13 hour flight."
Positiv: "Definitely good value for money and I had flat bed and comfortable sleep. Crew was friendly and helpful but feel somewhat lacking in general sense of professionalism as compared to airlines like Singapore Airlines."
Negativ: "Nothing much to dislike and I would definitely use the airline again."
Negativ: "Im vegetarian and there is not options tu select special meals for vegetarians, instead Avianca from Salvador to LAX there have."