Finde günstige Flüge von Victoria nach Österreich

Positiv: "Roomy, comfy seats. Thanks for the snack and bottle water provided during covid"
Negativ: "Nothing really"

Negativ: "We were packed in during coronavirus. I am never flying American again. Profits over health"

Negativ: "Paid for upgraded seat for complimentary alcoholic beverages and was told they would not be served. IFE was finicky - many broken screens. Deplaning was pandemonium."

Positiv: "Friendly crew, good food and entertainment."
Negativ: "Seat comfort and space aboard."

Positiv: "the best seat ever and very amazing crew"

Positiv: "Entertainment system was great."
Negativ: "Some crew does a little rough service but not but. Probably too busy for them."

Positiv: "Flight was smooth...take off to landing"

Positiv: "The crew was polite and nice"
Negativ: "The flight was 1.30 delayed and we wait in the airplane with no air conditioner, there where kids with us, no food or at least a courtesy"

Negativ: "kleines Frühstück für umsonst"

Positiv: "Gratis Upgrade in die First bekommen - eigene Suite!"
Negativ: "alles gut"

Positiv: "Included beverage"
Negativ: "No headphones"

Positiv: "Checking in with my Mum who needs assistance was excellent."
Negativ: "Lack of Entertainment."

Positiv: "Das bordprogramm filmauswahl"
Negativ: "Vom Einchecken übers umsteigen war alles schlecht organisiert Und am Ende ging auch noch mein Gepäck verloren!"

Positiv: "Sehr nette crew"
Negativ: "Crew kannte die Maschine nicht, Fluggäste wurden gratis umgesetzt"

Positiv: "Könnten einen früheren Flug finden"
Negativ: "Leider nicht den gleichen Status bekommen"

Positiv: "Nothing"
Negativ: "Overcrowded Bad service Attitude"

Positiv: "Flugzeug war ein altes Flugzeug meine ich. Durchdas es nicht voll besetzt war hatte ich einen 3er Sitz für mich alleine. Super Besatzung wirkte auf mich gestresst ganzes Team war auch untereinander nicht harmonisch. Bordunterhaltung gabs nur in Oben alle 3 bis Sitzreihen einen TV dort konnte man Film schauen, nicht nach eigener Wahl. Sonst konnte man Film und Unterhaltung im Händy oder schauen Tablet herunterladen.Brauchst einfach gute Batterien dafür es gab keine Auflade Möglichkeiten, nur am Airport."
Negativ: "Besatzung Bordunterhaltung Verpflegung,alles mit Kartongschachteln wurdest nicht gefragt was du willst. Wurde einfach wauf den Klapptisch hingeknallt. Alles in allem sonst ruhig sauber und in Ordnung."

Positiv: "Dass ich sogar einen Kaffe und einkleiner Snack in Form von kleienem Keks bekam. Ich war vorbereitet, dass ich nichts erhalte.Hatte etwas zu Essen dabei. Freundliches Personal Bordunterhaltung nur bezahlbar und übers Laptop oder Handy Hatte Auflade Möglichkeiten beim vorder Sitz.."

Positiv: "Plane was new and clean..good leg room."
Negativ: "Being told to shut window blinds and spent most of the journey in darkness. No hot drinks. Long gaps between cold drinks. Staff not very friendly."

Negativ: "Flight was cancelled. American said I was a no-show so I couldn't get rebooked, my trip insurance was refused,etc. My vacation was ruined. American wouldn't change status either. Funny, I ate right across from the gate 2 hours before flight on the same card. This airline should be banned from flying. I do see a lot of other people are not happy either."

Negativ: "Flight got delayed by 2 hours"

Negativ: "Keine Boarungerhaltung, unfreundliches Personal, grosse Verspätungen und enge Sitze. Und dies alles für Interkontinentalraketen Flügen. Alles schlecht bei American Airlines. Nie mehr."

Negativ: "Although I understand turbulence is a common experience during a flight, I would have appreciated a bottle of water from crew after they suspended service."

Negativ: "First of all, this flight was not good; that was my rating for the first leg of CLE to DFW. DFW to SJC was a disaster due to weather and multiple equipment changes. Overall the flight was delayed 7 hours, from 4:50pm to 11:40pm. I opted to reschedule for the following morning -- and that flight ended up being delayed for an hour due to equipment changes and mechanical issues. Door-to-door I spent 30 hours getting from CLE to SJC."

Positiv: "Flugpersonal war freundlich und aufmerksam. Leider sind beide Flüge verspätet abgeflogen."
Negativ: "Essen war sehr gut. Sitzplätze gemütlich mit genug Platz für Beine."

Positiv: "Quick boarding and on time! Speedy and efficient"

Positiv: "It was a really fast flight. Twenty minutes from wheels-up to wheels-down."
Negativ: "Plane is more suitable for passengers under 5'11". At 6'7", I wasn't an ideal passenger!"

Positiv: "The staff was great, luckily an pretty empty flight"
Negativ: "The food in coach is a disgrace. It’s terrible a few $$ More and it would actually be have way decent"

Positiv: "Alle waren aufmerksam, auf dem Flug selbst lief alles reibungslos."
Negativ: "Der Flug hatte 30 Minuten Verspätung und mein Koffer traf mit einem eheren Flieger ein und stand deshalb relativ unbeaufsichtigt in der Gegend rum."

Positiv: "We really appreciated the comfort of the seats and the staff are great. Although fully booked, we were still comfortable."
Negativ: "My husband and I were assigned seats away from each other and the boarding took a long time."

Negativ: "Mechanical problems deejays the flight and I missed my connection. Uncomfortable seats."

Positiv: "WiFi was on the flight. Free with TMobile."
Negativ: "Easy and fast flight"

Positiv: "flight time was very good, arrived early"
Negativ: "Food options were even more deplorable than the last flight. Ate very little. Might go with ANA next time."

Negativ: "Im Prinzip war der Flug in time gelandet. Aber dann 40 Minuten gewartet bis ein Gate frei ist. Danach ewiges warten auf den Koffer. Sehr schlechter Service, keine Informationen."

Positiv: "The entertainment system is awesome made the flight go by so fast seats were comfortable"
Negativ: "While using the entertainment system the airplane announcement system was way too loud I believe you are going to have lawsuits eventually for loss of hearing everybody around me was jerking to take the earphones out of their ears because the announcement system was way too loud across the entertainment system"

Positiv: "Flug Personal war OK aber für sitze waren sehr klein und musste Arm gegen Arm mit Sitznachbarn fliegen. (Unsere Maschine war ein Boeing 787)."
Negativ: "Essen war auch nicht sehr gut."

Positiv: "The only decent point was the food. Not great but at least edible."
Negativ: "Since check in in São Paulo was a complete chaos. There were only 2 people helping on check in (in machines) and these people were still not helping people (like me) with questions about on how to do check in in those machines. On the other hand to dispatch the bags there were almost 8 attendants to receive the bags. Ridiculous! I’ve tried calling American Airlines and Latam several times to assign a seat for me and they swore there were only middle seats but I know how airlines work to make extra money on these seats. At the end, they only gave me a middle seat option and I had to take I.t of course. On the plane I realized there were dozens of empty seats and yet they made sure not give them to me or anyone else. Unbelievable! Unfortunately I still have to use AA on my way back to Brazil. After this, I’ll chose another airlines for sure. Also, the 3,4,3 arrangement is ridiculous: there’s no corridor space making people touching you everything someone passes by your seat. And boy! Those seats are so uncomfortable and there’s no way to incline the chair so you can even have a little rest (because it’s impossible to even sleep on those seats). The crew were simply doing their jobs! No pleasure! No smile! No engaging with anyone unfortunately! They looked miserable and I asked for water and the flight attendant NEVER brought me anything. Seriously! Water is free!"

Positiv: "Plenty of leg room."
Negativ: "No arm room when someone the size of an NFL player sits next to you and falls asleep with their arms relaxing into your space. Then they sleep open-mouthed with bad breath. I paid extra for that?"

Positiv: "Nothing."
Negativ: "Our connecting flight was late and they next flight left 5min early?! WTF! We missed the flight by 3min. 10 other people missed the flight too. Now our whole day is blown waiting nearly 6hrs for next flight."

Negativ: "For our delay with no information"

Positiv: "New plane with shades on windows. Comfortable flight."
Negativ: "Nothing"

Positiv: "sehr gutes Essen und Unterhaltungsprogramm."
Negativ: "Sitze waren ok,"

Negativ: "Eine uralte Maschine mit wenigen zentralen Monitoren für die Bordunterhaltung"

Positiv: "The flight went pretty smoothly, besides the hiccups."
Negativ: "The flight was delayed which messed up other flights. Then our bags didn't make it on our second flight."

Positiv: "1, Crew are very attentive 2. Great seat"
Negativ: "N/A"

Negativ: "Due to canceled flight from LAX, this leg never occurred. Baggage was also lost for days due to interruption."

Negativ: "No wifi Display units very old"

Negativ: "There was a problem with the plane and we were stuck with very warm conditions for 2 hours and 40 minutes before we took flight."

Positiv: "Flugpersonal war super. Es gab häufig Essen und Trinken"
Negativ: "Leider ist das Flugzeug mit einer Verspätung von knapp einer Stunde losgeflogen."

Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"

Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."

Positiv: "Really appreciated AC getting us on an earlier flight as our scheduled flight was delayed over 2 hours due to weather."

Negativ: "Cramped seats. No IFE. Chaotic boarding. Luggage missed flight."

Positiv: "Everything was perfect! The crew always ready to serve us!"
Negativ: "Perhaps, update media features! A small corner for children to keep them "busy"."

Positiv: "Consistent experience that gets you from A to B while providing nice perks (free stame-day standby on the old Rapidair routes)."

Positiv: "I liked the food"
Negativ: "Crew could have been more available. Once we took off, rarely to be seen."

Negativ: "The seat padding was a little worn."

Positiv: "Guter Service"
Negativ: "Pünktlichkeit"

Negativ: "Air Canada has completely gone down the tubes and super quickly."

Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."

Positiv: "Not much ch, safe arrival in BCN, the captains communication."
Negativ: "The crew felt like they were wanting to yell at people and they took power pride actions to do so. If I did not know better, I thought there was a moment when the meal service was actually being tossed...but that would require effort and exertion. Asking for ice is a no no, please do not do so."

Positiv: "Nice plane, great staff"
Negativ: "Slow to board and slow in Vancouver to get the jetway Connie red."

Positiv: "The flight wasn’t full, so I sat in my own row,?which offered spare leg room (I’m 6’2”). Time to fix the leg room issue on Rouge flights — it’s 2018."
Negativ: "Crew seemed uninterested in general. On phones in back while people struggling to find luggage space. Coffee cups and plastic utensils, etc, stored in overhead bins so people at the back had to search for carry-on space elsewhere, again, without assistance from on board crew. Offered service only once and many were sleeping so didn’t get anything. The overall check-in process could be easier, as the app doesn’t always work as it should."

Negativ: "seat pitch pretty tight."

Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."

Negativ: "Why don't you give away cookies too?"

Positiv: "Comfortable seats with good entertainment system"
Negativ: "NA"

Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."

Positiv: "From NGO to Vamcouver arrived after City's tours left 30 min. earlier, but back to Vancouver to Tronto too early for a good visit of City, when ariving Toronto at 1:30 am, and no connecting flight till 7:00 am. Agents at Toronto gate was not nice, which was unfortunate because all othr AirCanada agents were nice and flights were smooth."
Negativ: "Connecting flights were not convenient. First time AirCanada, and Kayak. Seemed I got a bad set of flights returning. Going was good. Got tricked. Suggeston of flights may have been available but did not know. Need more research in next trip. Agents, contracted agents at ticket counter in Atlanya, were very helpful. They were superve in helping me when a traffic accifent shut doen for 2 hrs and I was late on arriving at Atlanta airport."

Positiv: "The staff on board the plane were excellent."
Negativ: "The wireless entertainment system is slow and glitchy and did not work on an older iPad. The food was subpar but by airline standards was middle of the road."

Positiv: "Friendly staff"
Negativ: "Old plane, no in flight entertainment"

Positiv: "considering all the delays, both in delay in leaving Amsterdam and holding pattern due to thunderstorms in Toronto all went well in a very long day."

Positiv: "They had vegan options if you called ahead which was a nice and the flight crew was kind and helpful."
Negativ: "There was not enough space unless you sat in the front row."

Negativ: "The condescending flight attendant at the gate who wouldn't assign me a seat and gave me guilt for not paying for extra leg room or preferred seating when Air Canadas site wasn't working"

Negativ: "1, no food 2, pay for the luggage 3, very small leg room 4, too low temperature in the cabin and no blanket"

Positiv: "Crew were excellent, flight itself was comfortable once finally underway"
Negativ: "My flight was delayed, never given an explanation. My bag did not arrive with my flight from Victoria to Toronto. I was never told why this happened, and I was refused entry through customs and forced to miss my connecting flight."

Positiv: "We did not make it to this flight since it was cancelled"
Negativ: "We were rebooked on a flight with a short connection to London and they bumped us off that flight claiming that they could not get our bags in on time. Very poor customer service."

Positiv: "Short flight"
Negativ: "Cramped seating"

Positiv: "Boarding was quick. Crew were good."
Negativ: "We left Rome over an hour late due to a computer problem that had to be reset. The pods in business class were the old style and not very comfortable for sleeping."

Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."

Positiv: "Crew was great and offered a second drink service, which seems rare these days. Food was very tasty, even if I had to buy it myself."
Negativ: "We started boarding too early and the service crew had not yet completed their tasks. Thus, we were standing in the jetway, not moving, for about ten minutes."

Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"

Negativ: "Pilots we're late. Flight delayed until they arrived."

Positiv: "The flight attendants and captain were wonderful. The food wasn't bad either"
Negativ: "The seats were so uncomfortable and I paid for extra leg room. My lower back was hurting so bad after."

Positiv: "it took off and landed"
Negativ: "multiple incorrect a/c notices by email containing incorrect information. Started with the confirmation of the original flight booking. It had the origin and destination mixed up but had the correct cities. That's impossible with the corresponding flight #'s. Called AC, they said; oh well. Then multiple notices in email of changes to times of depart/arrival/gates. Showing these email changes to A/ C Gate Staff, they said each of those 8 notices for departures or return flights was wrong info and they concluded; "oh well". They don't care, and they weren't interested in reporting the errors to IT people."

Positiv: "The price was decent."
Negativ: "I was travelling with a 13 yr old and expected to be seated together when I booked. I didn't know I needed to pluck my seats if I didn't want to pay extra. The woman at boarding moved our seats, however, closer at boarding, which I thought was pretty considerate."

Positiv: "Since we arrived at the airport very early we asked about whether we could change to an earlier flight. The agent was extremely accommodating and confirmed us on an earlier flight with no additional charge. Bravo Air Canada!"

Positiv: "One person assisting passengers whose flights had been canceled was gracious and skillful."
Negativ: "My flight, 370 was canceled. Initially, one of the AC staff at customer service was overwhelmed and impatient. The next flight was delayed by about seven hours. My baggage didn't arrive in Toronto. I found it extremely difficult to learn where the baggage could be, spent hours on hold with Air Canada and then Dynamex, and waited four days to receive my bag. I was with about 100 people at a summer camp. The staff created a funny skit about AC, Dynamex (sp?) and the endless "your call is important to us" tape recording. I understand that flight plans must be canceled and changed due to weather, but AC relies too heavily on automated "service.""

Positiv: "Again, the entertainment options were the best part of the flight."
Negativ: "It was a short flight, but it was still very cold. I didn't ask for any changes because of my previous experience, so I just wrapped up as well as I could and bore the chilliness. The crew was less than friendly."

Positiv: "Made it in one piece without lost luggage"
Negativ: "4+ hour flight, no complimentary snacks, seating felt cramped,~45 minute delay in departure and docking, infotainment center broken"

Positiv: "Food was okay"
Negativ: "Rude people on board, crew didnt do anything about this."

Positiv: "The boarding was painless. We could board early since we were in Zone 1."
Negativ: "Not enough space for overhead luggage. The crew looked overworked and stressed. Had to ask the stewardess 3 times for the same order. The seats weren't really an upgrade, it was just a Window and Aisle seat with a table in between. The service was not any better than economy. The Upgrade didn't feel like an upgrade. We will definitely think twice before booking with Air Canada."

Positiv: "The food was really good. I was kind of shocked but each meal or snack I had was delicious and I especially liked that I could pre order special food according to my diet. The staff was friendly and the entertainment was good."
Negativ: "the music channels were lame. I was bummed we did not have wifi in the plane and so I couldn't listen to good music the whole flight"

Positiv: "Everything on the international flight was great."
Negativ: "Toronto to SLC was horrible. You have to pay extra for everything, even blankets."

Positiv: "Crew was surly overall on flight. On ground they looked bored-one on first leg of flight seemed hung over"
Negativ: "Changed my flight home do my layover went from 1 hr 30 min to 5 hours!"

Positiv: "The space I had for my feet and legs"
Negativ: "The lights that had to stay on during a red eye flight"

Positiv: "Very fast flight"
Negativ: "In flight Audio didn't work"

Negativ: "Flight was delayed over 4 hours due to Air Canada needing a mechanic to check and sign off on the tire tread on one of the wheels, the ground staff enforced the carry-on bag size arbitrarily and inconsistently, and the entertainment system froze up and reset itself at least 3 times on the flight. Apart from the captain, the rest of the Air Canada staff exhibited the usual bureaucratic and defensive behavior I have unfortunately seen multiple times before. They're expensive (with a nasty computer algorithm that raises the price by over $100 each time you browse flights. The first time I checked, it was $300+; by the 3rd time it was over $600. When I used a VPN, the price magically went down to $300 plus, which was still a lot) and the experience is generally unpleasant. I have to brace myself for their lack of common sense behavior every time I deal with them. If I didn't have to fly with them, I wouldn't."

Positiv: "The food was good"
Negativ: "I was put in overbooking, and was concerned about not being able to get on the flight. Everything worked out fine in the end, but still did not appreciate this. Given the risk of not being able to board, I will likely not use this airline in the future."

Positiv: "Sehr positiv dass man der Person neben mir einen freien Platz anbot und wir dadurch mehr Platz hatten. Sitzplatz hatte ausreichend Platz und das Unterhaltungsprogramm war sehr gut."
Negativ: "Frühstück hätte besser sein können"

Positiv: "Poor"

Positiv: "business class seats at the time of the sleep was very uneven and uncomfortable, foods and coffees were cold."
Negativ: "Everythings ........"

Positiv: "Seat were comfortable Crew were awesome"
Negativ: "Could have cell phone charging at all seats Would have been nice to have a second cup of coffee"

Negativ: "Pünktlich"

Negativ: "Seats very uncomfortable Planes tatty Toilets very dirty"

Negativ: "bei einem 45 min Flug kann man nicht viel anders machen"

Positiv: "eingentlich war gar nichts wirklich gut. sondern max mässig"
Negativ: "Es gibt 2x auf einem über 11 Stunden non-stop Flug was zum essen:Nach dem Start und einmal 1,5 Stunden vor der Landung. 9 Std. nichts. Wenn dann eine Stewardess helfen will mit einem kleinen Snack aber von einem Kollegin gebremst wird, dann finde ich das unverschämt!! "Wir machen keine Ausnahmen!""

Positiv: "Crew was great"
Negativ: "Airbus seats comfortable but not the same on the Boeing 747"

Positiv: "Personal freundlich und in dem Fall war der Punkt 20 Minuten überpünktlich"
Negativ: "Wie üblich auf diesen kurzen Flügen keine Bordunterhaltung. Relativ wenig Sitzabstand wie sonst aber auch üblich (bei knappe 1,90m) wenn kein spezieller Sitz mehr frei ist."

Positiv: "On time"
Negativ: "Worthless entertainment system"

Negativ: "small cramped plane.united airlines made us pay to recheck out bags on a connecting flight despite telling us we wouldn't have to."

Positiv: "We arrived on time despite leaving 45 minutes late"
Negativ: "LAX now buses people to the planes. We stood on the bus for 45 minutes and then drove for 10 minutes on an active taxi way. The crew for united just does not seem motivated anymore on any flight. Even in first class we were offered water only 2 on a 5 hour flight. The crew just sat in the front and looked at their phones. The food made me sick for two days - so it is better to just not eat it and bring your own. It is sad as I united used to be a great airline and now they just seem to focus on what new fee they can charge."

Negativ: "Flight late"

Positiv: "Leider verspätet"

Positiv: "On time flight."
Negativ: "Security was overzealous. I didn't know the standards changed for how many ounces you could carry over three days. The normal ounces of liquid was no more than 4.0 ounces. I had no problem going through security with that amount of spray deodorant flying from IAW, Dulles. DFW airport security says the limit is no more than 3.4 ounces. So they kept my harmless deodorant. I need TSA to get on the same sheet of music worldwide. People don't have time or money to waste having to deal with different TSA standards everywhere they go."

Negativ: "Entertainment während des Fluges nur gegen Aufpreis mittels Kreditkartenzahlung möglich"

Negativ: "- knapp unter 6 Std Flugzeit und nur ein Mini-sackerl bretzen zum Essen - für jedes Gepäckstück wird kassiert"

Positiv: "Flug hat Minimumkriterien erfuellt. Puenklichkeit und Sicherheit. Getraenke wurden offeriert."
Negativ: "Ich bin klein und fand es beengend. Das überraschendste war aber das komplett fehlende Unterhaltungsprogramm. Nicht mal ein gemeinschaftlicher Monitor. Dies bei einem 4h Flug. Info über vorhandene Service( entertainment und food ) im Flug wäre wünschenswert."

Positiv: "Had a great tailwind and plane arrived ahead of schedule"

Positiv: "Flight was short and got to gate on time"
Negativ: "sat for about 20 min. before takeoff with no info"

Positiv: "Everything except seating"
Negativ: "Uncomfortable seats, not enough legroom for 6 ft or taller passengers."

Positiv: "Business Class entsprach voll den Erwartungen, nur das erste Mal war der Flug rückwärts"

Positiv: "Prinzipiell ok aber nicht First Class Standard, wie gebucht"

Negativ: "Delayed 2 hours."

Positiv: "everything was on time and no one got kicked off of the flight!"

Positiv: "Flights on time"
Negativ: "Luggage arrived 2 hours late on separate flight"

Positiv: "Siehe Bewertung in den Kategorien. Essen ok, Boarding entspannt und ein guter Flug für den Preis (sehr günstig)"
Negativ: "Nicht sehr viel Platz, zu wenige Getränke über den Flugzeitraum, Personal nur mäßig freundlich, kein Boardentertainment am Platz nur über zentrale Lautsprecher aller 4-5 Reihen (Flug durchgeführt von United)"

Positiv: "The crew was attentive and professional"
Negativ: "The seats were very uncomfortable"

Positiv: "I would like to have movies shown during long flights."
Negativ: "I do not like satellite TV option. No one seemed to even use it. The internet and the TV are only availlible for certain periods during the flight."

Positiv: "Guter Komfort und gute Beinfreiheit zu den Vordersitzen so dass man auch nach einem Langstreckenflug von München nach San Francisco entspannt ankommt."

Positiv: "One ground agent worked hard to communicate what decision the airline had made regarding the flight delay in response to aircraft malfunction. His words helped establish a priority on which passages need to be rebooked"
Negativ: "Flight Attendant communication was less than professional. Speed, pitch, and I found it generally annoying"

Positiv: "the dinner main dish was good."
Negativ: "breakfast dish was bad- Cold, hard bread with cold cut meat and cheese. also the entertainment was bad. the main tv screen played switched to french dubbed movies at a point so couldnt watch that anymore. Also the person movies were not working on my device either and the internet connection was extremely slow."

Negativ: "... und alles kostet extra: Bordunterhaltung, Essen, Bier."

Negativ: "Delayed flight."

Positiv: "Easy on ! Organized"

Negativ: "Flight was delayed, missed my connection"

Positiv: "Wir waren sehr knapp dran. Wir erreichten den Flieger nur, weil uns Airline Angestellte geholfen haben und wir durch den Flughafen gespurtet sind."

Positiv: "Flight attendants were nice."
Negativ: "We weren't happy about not being able to pick our seats before hand. Very frustrating not knowing if we had sets or not when checking in at the airport."

Positiv: "On time"

Positiv: "The flight attendants were top notch."
Negativ: "It was a very nice flight."

Negativ: "Missed connecting flight TWICE"

Positiv: "Personal war sehr nett, das Boarding ging zügig vonstatten, Sitze gemütlich(für Kurzstreckenflug)"
Negativ: "Flug hatte 1 h Verspätung, keine Auswahl beim angebotenen Snack"

Positiv: "Boarding sehr zügig, Carry-on wurde unkompliziert in Frachtraum verbracht da sehr kleines Flugzeug"
Negativ: "Sitze eher sparsam bemessen, keine Auswahl bei Snack"

Positiv: "Timing of flight/red eye/flight right on time"
Negativ: "Seating is cramped, entertainment is overpriced."

Positiv: "Everything went well and we didn't crash. 10/10"

Negativ: "Der Flug wurde um 6-7 Stunden verschoben, so dass ich keinen Anschluss Flug mehr hatte um nach Hause zu kommen. Der Service vor Ort war sehr schlecht, es hatte viel zu wenig Personal. Ich hatte einen freundlichen Helfer am Schalter, aber sein Supervisor hat mich dann ohne zu Fragen einfach irgendwie umgebucht, z.B. ein Tag später, dann mit Übernachtung irgendwo. Die Flüge am selben Tag wurden zuerst gar nicht berücksichtigt, bis ich dann online selber gesucht habe. Schlussendlich hat mir ein Mitarbeiter der Lufthansa geholfen noch einen Flug am gleichen tag zu bekommen. Mein Gepäck ist bis jetzt 48h später noch nicht aufgetaucht. Gesamthaft für United ein sehr schlechter Service!!!"

Positiv: "on time"
Negativ: "Seat pitch smaller than every other airline (except frontier) and no free movies on demand"

Positiv: "Everything was ok"
Negativ: "Nuthing"

Positiv: "Crew"
Negativ: "Seating...loudness..cost of beverages..getting/storing baggage. Aesthetics"