Positiv: "Nothing much. I was not in a good frame of mind after my first leg of this trip."
Negativ: "My whole experience at Trinidad airport."
Negativ: "Vegetarian meals are really tasty and nice"
Positiv: "The flight was on time."
Negativ: "Adequate space on the shuttle to transport persons to the aircraft"
Positiv: "Quick baggage handling. Fast check In"
Negativ: "Less delays. Staff was too loud and constantly disturbed with advertisements and sales pitches. Rushed meal services."
Positiv: "The crew was amazing"
Negativ: "They turned up the air conditioner to encourage us to buy blankets. The food was cold. The seats are uncomfortable. The plane was filthy."
Positiv: "The flight left on time and arrived 5 minutes early. Caribbean Airlines has a great inflight magazine and the views of the islands on ascent and descent were great."
Negativ: "Very long line at security in PIARCO airport."
Positiv: "yes the crew was very nice"
Negativ: "it was good enough for the flight"
Negativ: "Better food and an entertainment center with movies. It's a 6 hour international flight after all."
Positiv: "Amazing flight and superb landing. Staff was friendly and the food was great."
Negativ: "If beforehand passengers knew to download the airline app for In flight entertainment would have been better for a lot of people. Lucky I saved some movies to my phone otherwise it would have been a crazy boring trip"
Negativ: "Long wait before departure"
Negativ: "There was no interactive map on the in-flight entertainment."
Positiv: "The ticket i purchased didnt allow me to carry at least one luggage which i only learnt when i arrived at the airport. The crew was late so we left late The seat next to me was broken Only one toilet was in operation so there were always long lines The sandwich was dry You had to pay for a blanket"
Positiv: "Left on time, smooth flight, easy immigration & customs in Granada. 30 min flight so no food or drink service."
Negativ: "A Caribbean promotion video played with audio over speakers, just quiet enough to be unintelligible but loud enough to be irritating. Most passengers were trying to sleep."
Negativ: "Made us take another yellow fever shot (500$) although we told them we already had one. Just did not have the certificate on hand. If we returned home to get same would miss flight"
Positiv: "Lovely crew. Polite. Welcoming."
Positiv: "gar nichts, war alles scheisse!!"
Negativ: "zuerst 3h verspätung, da anscheinend der pilot krank war. dann als wir in jamaika ankamen hatten ca 40 personen kein gepäck, auch wir nicht, jetzt sind wir 3 tage in jamaika und haben immer noch kein gepäck: es gibt keine infos, keine hilfe der inkompetenten angestellten, es kommt ständig die combox und jetzt ist sie auch noch voll, wir sind schon 3 mal beim flughafen gewesen und erhalten immer noch keine hilfe. es wird nichts kommuniziert, keine hilfe angeboten und alle werden verarscht. diese airline weiss nicht wie sie in krisensituationen umzugehen hat, sind nicht hilfsbereit, unfähig und arrogant. wir sind stinksauer und angepisst und immer noch ohne kleider!!! schlimmste reise mit der himmeltraurigsten airline, die wir je gemacht haben!!!"
Positiv: "We got to the check in desk in time for our flight and the attendant told us we were late so we had to be put on standby for no reason.And she also had a bad attitude in the way she handled the situation.We called Caribbean airlines and they told us there was nothing we could do about the attendant,so we won't be flying with them anymore."
Positiv: "Flight departed ahead of time, even though the long weekend saw numerous passengers."
Negativ: "Seats are hard and uncomfortable Food is blah, staff are fine, TV screens are small and hard to see (didn't watch movie, but glanced up occasionally) Seats are hard and uncomfortable making the whole experience miserable."
Positiv: "smooth flight"
Negativ: "no blanket on flight"
Positiv: "The flight was on time. The flight attendants were pleasant."
Negativ: "When I went to check in at the airport, the agent was at first saying there were no seats. This after I bought my ticket months in advance."
Positiv: "The crew was superb."
Negativ: "Too cramped"
Negativ: "Had to fly to a different island first. Hate this island hopping."
Positiv: "I will continue to always shop from Kayak.com, this is my 5th trip while buyin the ticket from this site & im well pleased."
Negativ: "There was a moment when i wanted to change my return flight just to catch a later one & was told i couldnt change it at the airline."
Positiv: "The pilots did an excellent job in take off and landing the plane,,,"
Negativ: "So smooth !!!"
Positiv: "I loved breakfast, boarding was quick and smooth, and the staff was friendly."
Negativ: "The movie playing on my flight as boring. offering more inflight entertainment services would be valuable."
Positiv: "The only challenge I have is with the leg room on the flight. My experience generally was quite good."
Positiv: "Pleasant staff."
Negativ: "Slow drink service"
Positiv: "All went well and staff was nice."
Negativ: "I wish they had better movies to watch."
Positiv: "Food was great. The flight was arrived on time and the services given by the flight attendantschedule was excellent. I love flying with Caribbean airlines. That's the only airline I travel on going to and fro via Trinidad. Looking forward to fly again soon"
Positiv: "Great flight, right on time, exceptional service"
Negativ: "For the time of morning breakfast shoulg be served."
Positiv: "Everything was according to schedule. We left on time. Crew were very friendly. Food was delis ions and satisfying."
Positiv: "Caribbean Airlines' inflight service is so outstanding. The flight crew is pleasant and accommodating, and the meals and service are superb. The fact that both cabins (first class and economy) get a full, hot meal makes this airline simply a cut above the rest. I've been a loyalty customer for 12 years and will continue to be!"
Positiv: "The fact that I did not have to disembark in Trinidad was.the highlight of the trip. The flight attendants on both legs of the journey were very courteous and attentive. Comments from the captain in the cockpit were also pleasant and informative. Carribean Airline is improving in my estimation, especially in their treatment of Guyanese passengers. Thanks a bunch!"
Positiv: "The crew members very hosoitable."
Negativ: "Judith, the pilots excellent flyers."
Negativ: "How is it the plain at the gate all night n we still leave late and nobody give us any updates to why ...stwwww"
Positiv: "Flight was on time"
Positiv: "Checking in was good, staff was very accomodating."
Negativ: "We had to wait in the rain until someone with a wheel chair was lifted into the aircraft. The Airline on rainy days, should AT LEAST have active staff with umbrellas out to assist passengers. None of the staff thought it best to either have the wheelchair bound passenger board separately (before or after), or ask passengers to hold on at the side until she was lifted. Instead, passengers with children were waiting in the rain while the staff shoddily loaded the poor woman (in the rain without so much as a raincoat) into the aircraft, and with no apology to her or the now soaking wet passengers."
Positiv: "It was very nice they give us a gift on the plane returning to J.F.k. The food was not that great."
Negativ: "not enough room in the small plane"
Negativ: "I didn't like that airline personnel took it upon themselves to cut off the lock on my checked suitcase, rummaged through my things and left everything a mess. The least they could do is replace the lock they unnecessarily destroyed."
Positiv: "I was excited to receive a warm meal!"
Positiv: "Was my 1st time flying with carribbon airline. Even though the flight was short, it was good, the flight attendant, the staff we'really great. I plan by God's grace is will travel with Caribbean again."
Positiv: "Everything was fine. Nothing more than expected."
Negativ: "The sound quality for the movie was terrible. Now, the Ft. Lauderdale-Piarco leg was another matter. We left 1.5 hours late, and there was so much chatter and announcements from multiple airlines, we didn't hear when ours was finally called. Several people had to come running to make it!"
Negativ: "Plane problems caused three hour delay. Wauting in warm waiting room not enough seats."
Positiv: "I love everything, it was an amazing flight."
Positiv: "The crew was fantastic!"
Negativ: "The sandwich they served was very sloppily made... Just couldn't eat it"
Negativ: "The toddler sitting behind me who banged on my chair and cried the entire 5 hours."
Positiv: "Great crew service"
Negativ: "Entertainment sound did not work."
Positiv: "Carribean like feel. Clean aircraft"
Positiv: "Staff was friendly, food was served and a movie was showed"
4 flights in 5 days. Each was delayed. For a total of 13+ hours in the airport. Without even a courtesy meal voucher. Absolute unbelievable.
Positiv: "That the flight was a very reasonable price"
Negativ: "The flight was packed there was no separation of people for the convir 19 the seats were very close together my knees were touching the seat in front of me"
Positiv: "Transportation of my pet with no issues"
Positiv: "Crew was excellent"
Negativ: "There was no WiFi"
Negativ: "Sat on tarmac for over 40 min waiting for gate"
Negativ: "The connection in Miami didn’t happen - the flights crew on the ORLANDO yo to Miami flight were rude and unhelpful - the plane sat in the tarmac waiting for a gate so flight arrived 15 minutes before planned departure - we inquired as to whether the plane would be held - response- despite having internet access was “ I don’t know “ you’ll have to check with gate agent - oh and by the way the flight attendant was virtually laying on the front seats - she as grossly obese and was so large as he walked the aisles she would hit passengers every time she turned around - we ran to the gate arriving 8 minutes before departure - gate was shut two gate agents were reading social media posts on their phones - we inquired about the flight - the gate agent said “ you missed the flight “ and then sat down and continued on her phone - the other one at least looked up and told us where to them go for assistance - eventually we were assisted and offferd 1 to wait u til the next day to go or to go through London - we took the London option. 1. I was informed by anAA employee they the connection is frequently missed due to similar problems. 2. Flight attendants and gate agents will bankrupt the airline with their horrible attitude. - they should be fired."
Negativ: "Leg room was way too small, bathroom had no water in the sink, horrible flight!"
Negativ: "Checking in was way too long, more than 45 mins"
Positiv: "Entertainment app and selection of movies good. Also love that you have diet Dr Pepper on your flights. Boarding process efficient"
Negativ: "The USB plugs and lower converter plugs didn’t work for the entire flight. Cabin temp is too low, why always freezing??"
Positiv: "Seats in first class were comfortable. It was nice to get a cocktail right away."
Negativ: "A real snack would have been nice after boarding"
Negativ: "Yo actually take off on time"
Negativ: "All. Crew did not arrive on time. Boarding was a mess. Many arguments with customers."
Negativ: "kleines Frühstück für umsonst"
Negativ: "We had a very rough landing into Fort Lauderdale on 3/29/19. Pretty sure we had a new pilot. It felt like she was going too fast and didn't slow the plane down enough as we were descending d threw on the brakes feeling like the plane wasn't going to stop. Very scary! Return flight was much better."
Negativ: "Oh, American’s seats are so uncomfortable."
Positiv: "Gratis Upgrade in die First bekommen - eigene Suite!"
Negativ: "alles gut"
Positiv: "Included beverage"
Negativ: "No headphones"
Positiv: "Das bordprogramm filmauswahl"
Negativ: "Vom Einchecken übers umsteigen war alles schlecht organisiert Und am Ende ging auch noch mein Gepäck verloren!"
Negativ: "In-flight snacks and lack of working entertainment."
Positiv: "Sehr nette crew"
Negativ: "Crew kannte die Maschine nicht, Fluggäste wurden gratis umgesetzt"
Positiv: "Könnten einen früheren Flug finden"
Negativ: "Leider nicht den gleichen Status bekommen"
Positiv: "Flugzeug war ein altes Flugzeug meine ich. Durchdas es nicht voll besetzt war hatte ich einen 3er Sitz für mich alleine. Super Besatzung wirkte auf mich gestresst ganzes Team war auch untereinander nicht harmonisch. Bordunterhaltung gabs nur in Oben alle 3 bis Sitzreihen einen TV dort konnte man Film schauen, nicht nach eigener Wahl. Sonst konnte man Film und Unterhaltung im Händy oder schauen Tablet herunterladen.Brauchst einfach gute Batterien dafür es gab keine Auflade Möglichkeiten, nur am Airport."
Negativ: "Besatzung Bordunterhaltung Verpflegung,alles mit Kartongschachteln wurdest nicht gefragt was du willst. Wurde einfach wauf den Klapptisch hingeknallt. Alles in allem sonst ruhig sauber und in Ordnung."
Positiv: "Dass ich sogar einen Kaffe und einkleiner Snack in Form von kleienem Keks bekam. Ich war vorbereitet, dass ich nichts erhalte.Hatte etwas zu Essen dabei. Freundliches Personal Bordunterhaltung nur bezahlbar und übers Laptop oder Handy Hatte Auflade Möglichkeiten beim vorder Sitz.."
Positiv: "Customer service"
Negativ: "21/2 delay....no explanariin. But flight attendants did not show up until 9:15 and yet plane had been on the ground since 8:30. Seems poor planning on airline’s part"
Positiv: "Nice leg room in exit row"
Negativ: "My travel companion and I encountered the most unfriendly and non respondent flight crew of all time."
Positiv: "Smooth flight"
Negativ: "Tight fit for 6'3 male"
Positiv: "Check in time was fast"
Negativ: "Flight got cancelled"
Negativ: "Keine Boarungerhaltung, unfreundliches Personal, grosse Verspätungen und enge Sitze. Und dies alles für Interkontinentalraketen Flügen. Alles schlecht bei American Airlines. Nie mehr."
Negativ: "The gate changes...........and no information in 3 hour delay"
Positiv: "Flugpersonal war freundlich und aufmerksam. Leider sind beide Flüge verspätet abgeflogen."
Negativ: "Essen war sehr gut. Sitzplätze gemütlich mit genug Platz für Beine."
Positiv: "Nice crew, very reasonable cost. Didn’t like the “no overhead access” but worth it for the money I saved."
Negativ: "The seats are ridiculously crowded. It’s really so uncomfortable and claustrophobic, even for shorter flights."
Positiv: "Seats, flight ride."
Negativ: "I booked two seats for my girlfriend and I and were given two window seats. Bogged early enough so should have put seats together. Now knowing I needed the app installed on my phone to watch entertainment, and not having wifi to download. The AC vents are a bit too soft."
Positiv: "The staff was great, luckily an pretty empty flight"
Negativ: "The food in coach is a disgrace. It’s terrible a few $$ More and it would actually be have way decent"
Positiv: "Alle waren aufmerksam, auf dem Flug selbst lief alles reibungslos."
Negativ: "Der Flug hatte 30 Minuten Verspätung und mein Koffer traf mit einem eheren Flieger ein und stand deshalb relativ unbeaufsichtigt in der Gegend rum."
Positiv: "Liked the flight. Very nice crew."
Negativ: "Bag was delayed and damaged"
Negativ: "Im Prinzip war der Flug in time gelandet. Aber dann 40 Minuten gewartet bis ein Gate frei ist. Danach ewiges warten auf den Koffer. Sehr schlechter Service, keine Informationen."
Positiv: "Flug Personal war OK aber für sitze waren sehr klein und musste Arm gegen Arm mit Sitznachbarn fliegen. (Unsere Maschine war ein Boeing 787)."
Negativ: "Essen war auch nicht sehr gut."
Positiv: "Flight was on-time, smooth, with friendly service."
Positiv: "The check in woman was rode and could barely soak english"
Positiv: "Crew was pleasant, meal was tasty."
Negativ: "Seated next to a man who should have booked 2 seats."
Positiv: "Although the flight was short, everything worked as it should have."
Negativ: "I miss snacks! Even a bag of pretzels would have been appreciated."
Positiv: "The individual screen options and wide variety to keep you entertained for the flight. Very clean. Staff very helpful kind and accommodating! Look forward to flying again with them."
Negativ: "My party didn’t get to sit together. Split up on a long flight sitting in between two large and stinky men. Not really their fault besides not assigning seats for the two of us together"
Easy boarding on and off. There is nothing really bothered me.
Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"
Negativ: "Flight was delayed, crew in general was disorganized, most usb charging ports weren’t working, touchscreen is very outdated"
Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."
Negativ: "Cramped seats. No IFE. Chaotic boarding. Luggage missed flight."
Positiv: "Everything was perfect! The crew always ready to serve us!"
Negativ: "Perhaps, update media features! A small corner for children to keep them "busy"."
Positiv: "The crew was very good and very attentive!"
Negativ: "The boarding process.... we had to change gates kind of last minute and from there on it was a bit chaotic ... we boarded via buses and then had to climb stairs to enter our airplane."
Positiv: "The movies and outlets for charging things"
Negativ: "Don’t allow screaming babies/kids on the flight next time"
Positiv: "Nice crew."
Negativ: "Would have liked some better movie choices."
Positiv: "Guter Service"
Negativ: "Very bumpy ride I hated it"
Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."
Positiv: "Seated near front. On time."
Negativ: "Entertainment system had small touch screen that didn't respond to touch. Food was fair to poor. No leg room."
Positiv: "The flight attendants were not kind to the customers and treated us like they were doing us a favor by working on the flight."
Negativ: "The flight attendants at one time actually were talking about other passengers, who happened to be of Chinese descent like they weren't even there. Like they did not understand English. Just rude"
Negativ: "Garbage in see pocket and broken recline on seat 36k"
Positiv: "Significant improvement in service - on the ground and the plane. The Air Canada lounge is very good - clean with excellent catering."
Negativ: "Clean washrooms. Stewardesses very helpful. Good food."
Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."
Positiv: "Flight attendants were nice and always had drinks available."
Negativ: "Someone directly behind us had horrible body odor. Made for a sickening beginning and decision to always carry some Vicks."
Positiv: "Friendly professional staff...flight was on time and pretty comfortable"
Negativ: "For almost a 5 hr flight all they offer is water or juice...no complimentary meal...and the meal that was offered for sale onboard, they did not have enough meals to keep up with the demand of actual passengers who wanted to purchase."
Positiv: "My postponed flight was fine and flight attendants great."
Negativ: "I missed my original flight because there were no staff at BWI airport counter or secret Air Canada office 55 minutes from flight time. Flight was delayed 35 minutes, but no way I could check a bag or get to gate."
Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."
Positiv: "Time flight was correct"
Negativ: "Delayed flight with no explanation, no WiFi access (it wasn't working), and the service was okay - they weren't stellar or poor."
Positiv: "Pretty standard flight...nice crew, free drink, left and arrived on time for the most part. Liked that I could check in early to arrange a seat."
Negativ: "The seats could have been more comfortable. Had a couple knees in my back."
Positiv: "I had wheel chair service for transit"
Negativ: "Layover time was not enough. I got 1 hour or so for transit. Ridiculous short"
Positiv: "The counter employees as well as the people who helped me navigate the airport ( I am disabled) were very helpful."
Negativ: "The crew on the plane seemed very overburdened and somewhat annoyed by passengers. Maybe they were having a challenging day. I don't know. I didn't even want to ask for a glass of water."
Positiv: "I was originally impressed with Westjet's notification to check in before my flight, I was also prompted to download their app which sped up the process and was very user friendly. The airport staff were very friendly and helpful."
Negativ: "This was a really crowded flight, the boarding gate area was too small to accomodate all the passengers. The plane itself wasn't the newest, we were all packed like sardines in a can for about 6 hours. NO entertainment, food or drinks."
Positiv: "I don't like air canada"
Negativ: "Check in crew was rude and awful. Flight cancelled without notification, thankfully the minute we noticed I called customer service. Waited an hour on hold before luckily grabbing 2 last seats on a flight going out the next morning."
Positiv: "The flight attendant was excellent!"
Positiv: "Clean and comfortable cabin"
Negativ: "Brusque nature of some of the attendants"
Positiv: "Quick boarding! Smooth experience. Good seating space."
Negativ: "Everything was fine no issues! This was a good flight."
Positiv: "The crew were nice people"
Negativ: "I pay for a window see ... but I was in a window spot with no window. An almost 6 hour flight and not even a little something to eat ... unless you have a credit card..."
Positiv: "I liked that the crew was awesome. Super nice and helpful!"
Negativ: "The tray from my seat was still wet and the seat was to uncomfortable. Needed to use travel pillow to sit on"
Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."
Positiv: "Food ..the air hostess had a fake smile"
Negativ: "The staff is old school and very hard on single travelers who are not white Very rude when I asked some questions ,,.. They seem to think low bout the bout their Indian customers .. They need to be educated some of the Indians can be law abiding and decent people who Can be citiEns of Europe or the US Their thinkng is very racial or prehistoric Only reason I didn't make a scene of it is because I was jet lagged Be careful next time or just don't give me a ticket !!"
Positiv: "Flight was good on time ..flight crew good as well coming to toronto from trinidad ..however from toronto was a totsl disaster..long lines with confusion with 3 flights being checked in at once ..sent to other line 1 person checking in people then sent back again across hall to check in baggage ..was ridiculous aa such a big airline n chaos to get on flight ..also left more than an hr later with all the confusion"
Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"
Positiv: "I thought the crew was awesome. Very friendly, but the bathrooms definitely needed to be taken care of. SO dirty."
Negativ: "TV wasn't working at all which made for a very long flight! Food selection ran out. I felt like the plane was old and outdated."
Negativ: "The entertainment system was down and for a 5-hour flight after a previous 11-hour flight, that was quite a disappointment. No food was offered."
Negativ: "Plane delay due to passenger on cell phone before takeoff"
Negativ: "Delayed 3 hours"
Positiv: "Crew and flight were okay."
Negativ: "Reception and sound quality was poor."
Negativ: "Flight was delayed"
Positiv: "The view from the window seat was all that was good about the flight."
Negativ: "The flight attendant (lady with short red hair) was very rude to a customer I was sitting next to. When food service came aroind, people had there seats back amd instead of addressing everyone to politely put their seats in the upright position, she specifically told her (in a very harsh tone) to put her seat up for consideration of the person behind her. The customer said she couldn't because the person in front of her had her seat reclined as well, which left her with very limited space to eat. The flight attendant continued to say she needed to pit her seat upright or take a seat in the back of plane. I was in shock by the flight attendants' unprofessionalism. Flight attendants also need to provide passengers with pens to fill out declarations. Some would not provide customers with pens. I will never fly Air Canada again!"
Negativ: "The flight attendants were not that friendly."
Positiv: "Space between seats in economy class"
Positiv: "the plane crew were pleasant and kept us posted as to what was happening and causing us to be even later to leave."
Negativ: "The staff on the ground were disorganized, uninformed, frazzled, dismissive and boarded us 1 hour late with no updates on why we were not boarding on time. Our flight was just sitting there on the ground. when people asked they blew us off. we were also crowded into the last, very narrow, terminal area in the Toronto airport (F89-F99 area). Too many flights departing at the same time, created limited space to sit/stand. One passenger pasted out, and had a seizure upon hitting the floor face first, because of the stuffed space, and lack of air movement and available seats. They did have a fan in the area but it didnt do much to circulate air. Once we boarded an hour late, the ground crew were nowhere to be found. We waited 30min on the plane for crew to board our luggage. We were told they left the area to work somewhere else, and would be back soon. Ugh! I would not fly Air Canada again, esp through Toronto again."
Positiv: "The crew and food were fine."
Negativ: "They don't adequately warn you that you need to download an app to use entertainment system before you get on board. The wifi in the airport is terrible so not able to download app for all devices. The entertainment choices were very limited. For such a long flight, they should add more choices. Would not recommend Air Canada for light to/from Europe."
Negativ: "Terribly slow security lines. Terribly slow custom lines with no one asking:"Does anyone have a flight they need to make soon?" to the line to get those folks rushed through. Left 20 minutes late due to 14 people stuck in those lines. Airplane sat 1 hour and 15 minutes on tarmac at Laguardia waiting for a gate. We were behind other planes waiting for a gate too. Once out of plane, tough time getting up to the terminal as the terminal was so crowded. Will avoid Air Canada and Laguardia like the plague."